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Personal Technology from The Wall Street Journal

A Windows to Help You Forget

In just two weeks, on Oct. 22, Microsoft’s long operating-system nightmare will be over. The company will release Windows 7, a faster and much better operating system than the little-loved Windows Vista, which did a lot to harm both the company’s reputation, and the productivity and blood pressure of its users. PC makers will rush to flood physical and online stores with new computers pre-loaded with Windows 7, and to offer the software to Vista owners who wish to upgrade.

With Windows 7, PC users will at last have a strong, modern successor to the sturdy and familiar, but aged, Windows XP, which is still the most popular version of Windows, despite having come out in 2001. In the high-tech world, an eight-year-old operating system is the equivalent of a 20-year-old car. While XP works well for many people, it is relatively weak in areas such as security, networking and other features more important today than when XP was designed around 1999.

After using pre-release versions of Windows 7 for nine months, and intensively testing the final version for the past month on many different machines, I believe it is the best version of Windows Microsoft (MSFT) has produced. It’s a boost to productivity and a pleasure to use. Despite a few drawbacks, I can heartily recommend Windows 7 to mainstream consumers.

Like the new Snow Leopard operating system released in August by Microsoft’s archrival, Apple (AAPL), Windows 7 is much more of an evolutionary than a revolutionary product. Its main goal was to fix the flaws in Vista and to finally give Microsoft customers a reason to move up from XP. But Windows 7 is packed with features and tweaks that make using your computer an easier and more satisfying experience.

PTECH

The new taskbar shows small previews of many windows and allows for larger previews.

Windows 7 introduces real advances in organizing your programs and files, arranging your taskbar and desktop, and quickly viewing and launching the page or document you want, when you want it. It also has cool built-in touch-screen features.

It removes a lot of clutter. And it mostly banishes Vista’s main flaws—sluggishness; incompatibility with third-party software and hardware; heavy hardware requirements; and constant, annoying security warnings.

I tested Windows 7 on 11 different computers, ranging from tiny netbooks to standard laptops to a couple of big desktops. These included machines from Lenovo, Hewlett-Packard (HPQ), Dell (DELL), Acer, Asus, Toshiba and Sony (SNE). I even successfully ran it on an Apple Macintosh laptop. On some of these machines, Windows 7 was pre-loaded. On others, I had to upgrade from an earlier version of Windows.

In most cases, the installation took 45 minutes or less, and the new operating system worked snappily and well. But, I did encounter some drawbacks and problems. On a couple of these machines, glacial start-up and reboot times reminded me of Vista. And, on a couple of others, after upgrading, key features like the display or touchpad didn’t work properly. Also, Windows 7 still requires add-on security software that has to be frequently updated. It’s tedious and painful to upgrade an existing computer from XP to 7, and the variety of editions in which Windows 7 is offered is confusing.

Finally, Microsoft has stripped Windows 7 of familiar built-in applications, such as email, photo organizing, address book, calendar and video-editing programs. These can be downloaded free of charge, but they no longer come with the operating system, though some PC makers may choose to pre-load them.

In recent years, I, like many other reviewers, have argued that Apple’s Mac OS X operating system is much better than Windows. That’s no longer true. I still give the Mac OS a slight edge because it has a much easier and cheaper upgrade path; more built-in software programs; and far less vulnerability to viruses and other malicious software, which are overwhelmingly built to run on Windows.

Now, however, it’s much more of a toss-up between the two rivals. Windows 7 beats the Mac OS in some areas, such as better previews and navigation right from the taskbar, easier organization of open windows on the desktop and touch-screen capabilities. So Apple will have to scramble now that the gift of a flawed Vista has been replaced with a reliable, elegant version of Windows.

Here are some of the key features of Windows 7.

New Taskbar: In Windows 7, the familiar taskbar has been reinvented and made taller. Instead of mainly being a place where icons of open windows temporarily appear, it now is a place where you can permanently “pin” the icons of frequently used programs anywhere along its length, and in any arrangement you choose. This is a concept borrowed from Apple’s similar feature, the Dock. But Windows 7 takes the concept further.

For each running program, hovering over its taskbar icon pops up a small preview screen showing a mini-view of that program. This preview idea was in Vista. But, in Windows 7, it has been expanded in several ways. Now, every open window in that program is included separately in the preview. If you mouse over a window in the preview screen, it appears at full size on your desktop and all other windows on the desktop become transparent—part of a feature called Aero Peek. Click on the window and it comes up, ready for use. You can even close windows from these previews, or play media in them.

I found this feature more natural and versatile than a similar feature in Snow Leopard called Dock Expose.

You can also use Aero Peek at any time to see your empty desktop, with open windows reduced to virtual panes of glass. To do this, you just hover over a small rectangle at the right edge of the taskbar.

Taskbar icons also provide Jump Lists—pop-up menus listing frequent actions or recent files used.

Desktop organization: A feature called Snap allows you to expand windows to full-screen size by just dragging them to the top of the screen, or to half-screen size by dragging them to the left or right edges of the screen. Another called Shake allows you to make all other windows but the one you’re working on disappear by simply grabbing its title bar with the mouse and shaking it several times.

File organization: In Windows Explorer, the left-hand column now includes a feature called Libraries. Each library—Documents, Music, Pictures and Videos—consolidates all files of those types regardless of which folder, or even which hard disk, they live in.

Networking: Windows 7 still isn’t quite as natural at networking as I find the Mac to be, but it’s better than Vista. For instance, now you can see all available wireless networks by just clicking on an icon in the taskbar. A new feature called HomeGroups is supposed to let you share files more easily among Windows 7 PCs on your home network. In my tests, it worked, but not consistently, and it required typing in long, arcane passwords.

Touch: Some of the same kinds of multitouch gestures made popular on the iPhone are now built into Windows 7. But these features won’t likely become popular for a while because to get the most out of them, a computer needs a special type of touch screen that goes beyond most of the ones existing now. I tested this on one such laptop, a Lenovo, and was able to move windows around, to resize and flip through photos, and more.

Speed: In my tests, on every machine, Windows 7 ran swiftly and with far fewer of the delays typical in running Vista. All the laptops I tested resumed from sleep quickly and properly, unlike in Vista. Start-up and restart times were also improved. I chose six Windows 7 laptops from different makers to compare with a new MacBook Pro laptop. The Mac still started and restarted faster than most of the Windows 7 PCs. But the speed gap has narrowed considerably, and one of the Lenovos beat the Mac in restart time.

Nagging: In the name of security, Vista put up nagging warnings about a wide variety of tasks, driving people crazy. In Windows 7, you can now set this system so it nags you only when things are happening that you consider really worth the nag. Also, Microsoft has consolidated most of the alerts from the lower-right system tray into one icon, and they seemed less frequent.

Compatibility: I tried a wide variety of third-party software and all worked fine on every Windows 7 machine. These included Mozilla Firefox; Adobe (ADBE) Reader; Google’s (GOOG) Picasa and Chrome; and Apple’s iTunes and Safari.

I also tested several hardware devices, and, unlike Vista, Windows 7 handled all but one smoothly. These included a networked H-P printer, a Canon (CAJ) camera, an iPod nano, and at least five external flash drives and hard disks. The one failure was a Verizon (VZ) USB cellular modem. Microsoft says you don’t need external software to run these, but I found it was necessary, and even then had to use a trick I found on the Web to get it to work.

System Requirements: Nearly all Vista PCs, and newer or beefier XP machines, should be able to run Windows 7 fine. Even the netbooks I tested ran it speedily, especially with the Starter Edition, which lacks some of the powerful graphics effects in the operating system. (Other netbooks will be able to run other editions.)

If you have a standard PC, called a 32-bit PC, you’ll need at least one gigabyte of memory, 16 gigabytes of free hard-disk space and a graphics system that can support Microsoft technologies called “DirectX 9 with WDDM 1.0.” You’ll also need a processor with a speed of at least one gigahertz. If you have a newer-style 64-bit PC, which can use more memory, you’ll need at least two gigabytes of memory and 20 gigabytes of free hard disk space. In either case, you should double the minimum memory specification.

PTECHjp

Aero Peek lets you see your desktop by making your windows transparent.

Installation, editions and price: There are four editions of Windows 7 of interest to consumers. One, a limited version called Starter, comes pre-loaded on netbooks. A second, called Professional, is mainly for people who need to tap remotely into company networks (check with your company to see if you need this). A third, called Ultimate, is mainly for techies who want every feature of all other editions. Most average consumers will want Home Premium, which costs $120 for upgrades.

The system for upgrading is complicated, but Vista owners can upgrade to the exactly comparable edition of Windows 7 while keeping all files, settings and programs in place.

Unfortunately, XP owners, the biggest body of Windows users, won’t be able to do that. They’ll have to wipe out their hard disks after backing up their files elsewhere, then install Windows 7, then restore their personal files, then re-install all their programs from the original CDs or downloaded installer files. Then, they have to install all the patches and upgrades to those programs from over the years.

Microsoft includes an Easy Transfer wizard to help with this, but it moves only personal files, not programs. This painful XP upgrade process is one of the worst things about Windows 7 and will likely drive many XP owners to either stick with what they’ve got or wait and buy a new one.

In my tests, both types of installations went OK, though the latter could take a long time.

Bottom line: Windows 7 is a very good, versatile operating system that should help Microsoft bury the memory of Vista and make PC users happy.

Correction: The edition of Microsoft’s Windows 7 operating system aimed at business users is called Windows 7 Professional. This week’s Personal Technology column erroneously stated it was named Business.

Write to Walter S. Mossberg at walt.mossberg@wsj.com

Comments

  1. Mossberg says there is a ‘business’ version. This is incorrect. There is a ‘professional’ version, business is a version from Vista. Also, he doesn’t emphasize that Microsoft is really only pushing two versions for upgrade in stores – Home Premium and Professional. Finally, Starter is only available if you buy it preloaded on a netbook and ultimate is hardly being talked about at all.

    Posted by David Philpott at October 7th, 2009 at 10:32 pm
  2. “Instead of mainly being a place where icons of open windows temporarily appear, it now is a place where you can permanently “pin” the icons of frequently used programs anywhere along its length, and in any arrangement you choose. This is a concept borrowed from Apple’s similar feature, the Dock.”

    Actually, the task bar’s quick launch always let you “pin” and arrange program icons. This was the case way before Apple introduced their dock.

    Posted by Johnny Winters at October 8th, 2009 at 12:32 am
  3. While I would agree that Windows 7 is significantly better than XP – i’ve never been subjected to the supposed horror of Vista – I still find it to be a cluttered/messy experience. I find navigation overly complex and often resort to dropping down into the dock to find open docs within an application. I also find the tendency of the OS to auto-select/change things that I’m hovering over to be maddening.

    So yeah, the gap has been closed a bit, but i still prefer OSX by a longshot.

    Posted by Denis Goodwin at October 8th, 2009 at 7:33 am
  4. I am using Windows 7 right now to do programming, but only because it has to be done in Windows – W7 is, admittedly, FAR better than XP and Vista, but it’s still far behind OS X. Example: Aero Peek. Mossberg says he likes the feature, but I prefer Exposé. All I have to do is swipe down on the trackpad, and I’m greeted with all my open windows as well as all my minimized ones, displayed smaller and below a thin horizontal line). Just press Spacebar, and you can mouse over any window to bring it to full size. Clicking on a Dock icon while Exposé is active swaps out all the windows for ONLY the windows of that program. It doesn’t help that Windows 7 seems adamant that my system is unable to run Aero, despite the fact that it is far beyond fast enough. Also, in two days of using Windows 7, Windows Explorer has crashed three times, Microsoft Visual Studio has crashed twice with no cause, and the entire computer became extremely unresponsive for about an hour. Not necessarily a good start, but at least better than XP – my first XP machine crashed immediately upon booting for the first time and corrupted a system file, and I had to reinstall XP before even getting to use it. Good thing 7 at least lets you see it before crashing!

    Posted by Justin Mrkva at October 8th, 2009 at 8:53 am
  5. As Philip Elmer-DeWitt writes in Fortune:

    “The system for upgrading is complicated, but Vista owners can upgrade to the exactly comparable edition of Windows 7 while keeping all files, settings and programs in place. Unfortunately, XP owners, the biggest body of Windows users, won’t be able to do that.”

    This is obviously the key piece of information that every Windows XP user should know before purchasing Windows 7. Sounds like a potential nightmare to me.

    Posted by Alan Sanders at October 8th, 2009 at 9:19 am
  6. Once again, if you know how to use a computer, the upgrade path from XP is trivial.

    I’ve been running Windows 7 for about 90 days now. No crashes. No glitches, no problem.

    Monday I purchased a top of the line Macbook Pro. Wow. Out of the box, it took Windows 7 less time to install, configure and run the OS, than it took for me to get the Macbook up and running. Golly, all sorts of security updates for the “bulletproof” mac.

    The Macbook hit a weird glitch after running for 5 minutes. the screen went pink, divided in 3 sections, and digital gibberish was displayed in the middle section. About 30 seconds later, the screen returned to normal. After about 6 hours of use it had its first full system crash. The only way out was to force a shutdown.

    So in my real-world test:

    Windows 7 on a four year old dell PC = 91 days of flawless operation.

    Snow Leopard on a brand new Macbook Pro = 6 hours of less than flawless function.

    I dont regret buying the Mac, if you have to use Final Cut, its a sweet computer that is really well designed. But computers are computers. Even if they “crash different.”

    Posted by Doug Gann at October 8th, 2009 at 12:34 pm
  7. I agree Win 7 is much improved, but hovering over Taskbar icons in Aero Peek may have its limitations:

    Right now on my main Mac I have half-a-dozen virtual desktops busy via Spaces. Several of these relate to specific jobs I have running for clients and I have recent relevant emails open in each. Clicking Mail using Dock Expose I can see all my email documents (and only these) regardless of which space they are currently open in – total of 23 – as large-ish previews across both screens (and I can Quick Look to see full-size). Same holds for any app where you may have many docs open. The new function complements existing Expose and Spaces overview functions very well.

    If I do the same on Win 7 my Aero Peek document views are very small, the hover-to-preview work well for a single desktop. But I haven’t discovered an built-in or easy-to-use Spaces equivalent, so i don’t know what happens if I hover over previews from another virtual desktop, or if I can see them at all. Fortunately as I only have Win 7 on a notebook, I don’t open as many documents on the tiny screen (although Spaces would be very handy, it is a godsend on small screens).

    Posted by michael dean at October 8th, 2009 at 1:17 pm
  8. I’ve been following the news and reviews of windows 7 for the past year and I believe this is the best, factual, well balanced article I have read to date. Detailed but not too geeked-out; clear and with the right amount of opinion without dogma. Well done. Thanks.

    Posted by Mike McEvoy at October 8th, 2009 at 1:53 pm
  9. Did you say this about Vista? “After months of testing Vista on multiple computers, new and old, I believe it is the best version of Windows that Microsoft has produced.” — Wall Street Journal, Jan. 18, 2007″

    Suggests you may be less that objective. If Windows 7 does not stick in the enterprise does this spell the end of MSFT?

    Posted by Pat Kelly at October 8th, 2009 at 2:40 pm
  10. Did you test Windows 7 32-bit or 64-bit? I ask because my experience with the 64-bit version was nothing like I see reported.

    It started fine. Immediately after installing I found Win7 to be much snappier and a joy to use. But over time … weeks at least, maybe months … performance degraded. Now I’m used to often having to wait seconds to minutes for a process to complete. I’ve become intimately acquainted with the Win7 notification that a task is “not responding”.

    IE8 is unusable. It just takes way too long to open a web page. Using Firefox has become mandatory for me if I want to do any browsing in Win7 64-bit.

    So I wonder if it’s just that none of the long term reviewers went with the 64-bit version as I did. I don’t know how else to explain the discrepancy between their experience and mine. (My system is a GA-965P-DS3, Core 2 Duo E4300, 4GB RAM)

    -irrational john

    Posted by John Marzofka at October 8th, 2009 at 10:13 pm
  11. “After months of testing Vista on multiple computers, new and old, I believe it is the best version of Windows that Microsoft has produced.” — Wall Street Journal, Jan. 18, 2007

    “After using pre-release versions of Windows 7 for nine months, and intensively testing the final version for the past month on many different machines, I believe it is the best version of Windows Microsoft has produced.” — Wall Street Journal, Oct. 8, 2009

    Hmmm…

    Posted by Wm. Cerniuk at October 11th, 2009 at 8:41 am
  12. “I found Win7 to be much snappier and a joy to use. But over time … weeks at least, maybe months … performance degraded.”

    There are two utilities that do a great job of preventing “Windows Rot” that I have been using since I installed XP years ago, and I still use them with Vista 64 bit. I see no noticeable degradation over time, even with Vista.

    The first utility is free, and can be downloaded from MS. Do a search for “NT Registry Optimizer.” I run this about once a month, or whenever I’ve installed or uninstalled programs.

    The other costs about $70, but much less for upgrades: Diskeeper. This defragments your hard drive and optimizes your file tables in the background, mostly when your computer sits idle. There is no noticeable performance hit, and
    Diskeepers’ operation is tranparent. There is a free trial available.

    I think it is because of these two utilities that my old XP machine has been running without an OS re-install or major problem since 2004.

    Posted by Dixon Marshall at October 11th, 2009 at 11:20 am
  13. Great article. I have to agree that Windows 7 is very good. I even installed it in an Acer AspireOne netbook with 1GB of RAM, so far everything works nicely.

    I liked the 20-year-old car comparison. I see XP like an old Toyota, it is not a classic or a beautiful car, but it takes you where you need to go. Vista is like a Yugo, it may be newer, but obsolete.

    Posted by Eddie Lopez at October 12th, 2009 at 11:17 am
  14. This upgrade should be free to all users who bought into the Vista nightmare and easily implemented for those of us who were wise enough to stick with XP.
    I was a windows user from the 1st version on, Vista actually motivated me to change over to a Mac.
    Microsoft’s greed and lack of accountability is disgusting.
    Until they provide a no brainer route from XP to Windows 7 I will just run XP on my Mac for the rare occassion I need to use something that is only available under Windows.

    Posted by Richard Reilly at October 12th, 2009 at 7:22 pm
  15. I agree. I am a houseparty Windows® 7 Launch Host and I have been using the Sev RTM for a week now. Before that I was using the RC for months. The new OS runs faster, smoother, and more reliable than ever. Forget Vista, this is the best thing since XP. All the new features are really great! The more people get to use it, the more switching over to 7 there will be. This version is going to be around for a long time!

    To see even cooler pics, videos, and music in Windows® 7 Ultimate RTM, feel free to visit Mark’s Windows® 7 Launch Party Site at:
    http://www.houseparty.com/party/181560
    Sign in and leave me a shout out posting while you are there! Thanks and have fun with the new Windows 7. The best OS ever!

    Posted by Mark Moreno Jr at October 12th, 2009 at 9:25 pm
  16. I for one, believe that Windows 7 is the next big thing.. Windows had released.

    Frankly, I don’t care if someone will ditched it — coz all products have their glitches, but it doesn’t mean they are worse than the other “pair of shoes”.

    We just would like to congratulate windows 7 for this amazing release. Kudos to the team!..

    see the detailed review: http://pinoytutorial.com/techt.....ou-get-it/

    Posted by henry cole at October 22nd, 2009 at 2:48 pm

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