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Intel Makes Leap in Device to Aid Impaired Readers

Walter S. Mossberg — Thu, 19 Nov 2009 02:03:59 +0000

Despite all of the advances in digital technology, too few high-tech products have emerged to help the blind read books or other paper documents, or to make reading such texts easier for people with impaired vision or language-related learning disabilities.

A few years back, a breakthrough was made with text-to-speech software that could be installed on a specific mobile phone, but with limitations due to the phone’s small screen and buttons, and restricted processor power.

[ See post to watch video ]

Now, Intel (INTC), the giant chip maker, is attacking this problem with a new product: the Intel Reader. It’s a chunky, book-size device with a computer-grade processor and a large, forward-facing screen that can be viewed easily while its downward-facing camera is shooting text for translation into audio and giant text. It also has raised buttons that are easy to find via touch.

I’ve been testing the Intel Reader with books, newspapers, magazines, bank statements, menus and even cereal boxes. My results were decidedly mixed. In some cases, especially with books and certain magazine articles, it worked pretty well, often almost perfectly. In others, it did a poor job. I also found that it takes a lot of practice to learn how to aim the Reader’s camera properly.

However, an important caveat is in order. I have full, normal vision and no learning disabilities, so I can’t put myself in the place of someone who is unable to read paper documents, or who struggles to do so. For them, the limitations I found in this product might easily pale when compared with its liberating benefits. More information is at reader.intel.com.

When it worked as promised, the Intel Reader was a delight. It would start reading the text to me in under a minute, while displaying the words on the 4.3-inch screen in an easily adjusted font size that could allow as little as one word to fill the display. I also could switch to a view of the photo of the whole page, and zoom in to focus on a portion of the text. It holds multiple texts and has an easy interface with large menus that the machine can read to you.

But the Reader is relatively big and expensive. It costs a whopping $1,500 and is available from only a limited number of retailers who specialize in products for special-needs consumers. By contrast, the competing cellphone product, called the KNFB mobile reader, is much smaller because it uses a standard Nokia (NOK) mobile phone. It can be purchased through Amazon.com (AMZN), also for $1,500.

The Intel Reader

The Intel Reader is a special-purpose computer that weighs 1.4 pounds and is dominated by the roomy horizontal screen, with control buttons to the right and below. Along the bottom edge is a five-megapixel camera with flash.

The Reader’s second-most-prominent feature is a large, bright-blue “shoot” button, which occupies all of the diagonally cut upper right hand corner. You press this easy-to-find button twice to take a picture of the text that the Reader will then convert.

Both the text on the screen and the speed of the audio reading can be adjusted with prominent, raised buttons. Other buttons begin and end playback, and navigate through the menus.

The Reader uses the same Intel Atom processor found on netbook computers, and can hold 600 processed pages that you can transfer to and from a PC or Mac. It also can convert your processed pages into audio files for playback on a portable audio player.

The Reader can capture two book pages at a time. Intel also sells a $400 stand to make book conversion faster and easier.

In my tests, my biggest problem was aiming correctly. The Reader automatically corrects the curvature and orientation of pages. But in many of the items I captured, the first and last few words were either garbled or skipped. The company admits there is a learning curve to the Reader, and I did get better with time.

The Reader did a great job with pages from the new Ken Auletta book, “Googled,” and a fair job with pages from the first Harry Potter book. To my surprise, it didn’t stumble so much with the made-up words in the latter book, but with common ones like “magic.” In the book about Google (GOOG), the reader’s robotic voice kept pronouncing MySpace as “mizzpizz.” And it often pronounced the word “I” as “one.”

The device was excellent at reading a menu from a local bakery, even down to the tiny type, but it utterly failed to make sense of a simple summary statement from my bank, or the front of a box of Cheerios.

Newspapers were a particular challenge. The Reader frequently picked up fragments of adjoining articles or picture captions, or got completely flummoxed. In one case, it got permanently stuck trying to process an article. Intel says that was a rare bug it will fix.

On balance, I’d recommend the Reader, provider the user understands its limitations and is willing to tackle the learning curve.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at
mossberg@wsj.com.

Motorola's Droid Is Smart Success for Verizon Users

Walter S. Mossberg — Thu, 05 Nov 2009 02:10:06 +0000

Verizon Wireless customers tend to love the company’s fast 3G network. But many tech-oriented Verizon loyalists gripe about the carrier’s high-end smart phones, which haven’t matched the cachet and versatility of the Apple iPhone sold by AT&T (T). In fact, some Verizon customers have switched to AT&T simply to get an iPhone.

[ See post to watch video ]

But this week, Verizon (VZ) is rolling out a device that finally gives it a more credible alternative. This new $200 phone is the Motorola Droid and it’s the first Verizon model to run Google’s (GOOG) Android smart-phone operating system. I’ve been testing the Droid, and while it has some significant drawbacks, I regard it as a success overall. It’s the best super-smart phone Verizon offers, the best Motorola (MOT) phone I’ve tested and the best hardware so far to run Android. I can recommend the Droid to Verizon loyalists who have lusted for a better smart phone, but don’t want to switch networks.

Like the iPhone, the Droid is really a powerful hand-held computer that happens to make phone calls, and is a platform for numerous third-party programs, or apps. Currently, Android offers over 12,000 apps. That is just a fraction of the 100,000 apps available for the iPhone, but it’s well above what the newer BlackBerry or Palm (PALM) phones offer.

The Droid is also the first phone that runs the 2.0 version of Android, which sands off some of the rough edges of Google’s platform and adds some features—notably, a free voice-prompted turn-by-turn navigation program. Android still isn’t as slick or fluid as the iPhone’s OS, in my view, but it has some functionality Apple (AAPL) omits, including the ability to run multiple third-party apps simultaneously.

The Droid is a handsome, squared-off device with a gorgeous, huge, high-resolution screen, bigger and sharper than the iPhone’s. There’s also a slide-out physical keyboard. It’s only a tad longer and thicker than the Apple product. But it’s 25% heavier, which makes it less comfortable to carry around in a pocket.

The Droid also has a higher-resolution camera than the iPhone’s: five megapixels versus three megapixels. And the camera has a flash, which the Apple lacks. In my tests, pictures came out OK, though not dazzling, and videos I shot were quite good.

Motorola’s Droid

The Droid’s large 3.7-inch screen looked great, but it lacks multitouch features, such as two-finger zooming, and it seemed less responsive than some other touch screens I’ve tested.

Battery life is listed at a whopping 6.4 hours, and, in my tests, the Droid easily lasted through the day on a single charge. Phone calls were crisp and clear, and I never suffered a dropped call. Verizon’s network was speedy and reliable for Web surfing, email and social networking. I copied some songs and videos onto the Droid by plugging it into a computer, and all played properly.

The Droid, whose $200 price comes only after a $100 mail-in rebate, requires a minimum $70 monthly service plan for two years, and text messaging costs extra. It comes with 16 gigabytes of memory, in the form of a removable card, and can handle up to a 32-gigabyte card.

Unfortunately for lovers of physical keyboards, I found the one on the Droid to be pretty awful. It has flat, cramped keys that induce too many typing errors, yet lacks auto-correction. I found myself using the virtual on-screen keyboard, which was pretty fast and accurate for me, and did include auto-correction.

Another downside: The Droid’s screen has only three panels for displaying apps, versus 11 on the iPhone, and some large apps, called widgets, hog much of the space on these panels.

Like the Palm Pre, the Droid tries to integrate social networking with contacts, though in a more limited way. It handles Google’s Gmail and Facebook, as well as Microsoft Exchange for corporate email and data. A nice feature lets you tap a contact’s picture and get instant options for ways to communicate.

The Droid can do some cool tricks with a couple of $30 optional docks, one for the car and one for the desk or nightstand. When placed in the car dock, the phone automatically displays a horizontal view with large buttons, including one for the built-in navigation system. In my tests, this navigation system worked pretty well, even showing photos of certain intersections. But it also gave me a couple of bad directions, such as sending me the wrong way at a fork in the road.

When placed in the desktop dock, the Droid displays the time and a different row of large icons from when it’s in the car dock, including music and an alarm clock.

I ran into one odd flaw with my test Droid, and with a second test unit tried by a colleague. Neither could send a photo via multimedia messaging to either my iPhone or her BlackBerry. Verizon was able to send pictures this way to my iPhone from other Droids, and it suspects some flaw in our test units.

The Droid is potentially a big win for Verizon, Motorola and Google, as well as for loyal Verizon customers.

Find Walt Mossberg’s columns and videos online, free, at walt.allthingsd.com. Email him at mossberg@wsj.com

The CLIQ, Storm2 Join Long Parade of iPhone Threats

Walter S. Mossberg — Thu, 15 Oct 2009 02:02:09 +0000

(See Correction & Amplification below.)

It’s raining smart phones. No, make that super-smart phones, the type of hand-held computer, like Apple’s iPhone or the models powered by Google’s Android software, that browse the Web well, have sophisticated communication functions and are made to run a wide variety of modern third-party apps. This holiday season, new super-smart phone models seem to be appearing weekly.

[ See post to watch video ]

So far, the king of this new field, in my view, remains its pioneer, the iPhone. Apple’s phone has its limitations, but its design, usability and versatility have kept it ahead. There’s a well-equipped iPhone model available for as little as $99, and the platform offers a staggering 85,000 downloadable apps. By comparison, there are around 10,000 apps for Android, 3,000 for the newer models of the Research in Motion (RIMM) BlackBerry, a few hundred modern apps for phones running the latest versions of Microsoft’s (MSFT) Windows Mobile software, and even fewer than that for Palm’s (PALM) Pre and its soon-to-be released little sibling, the Pixi.

But nobody is conceding the game to Apple (AAPL). A flood of new Android models is upon us, and RIM, which has a fanatical following for its BlackBerry models, is still potent despite the disappointment surrounding its first touch-screen model, the Storm.

Motorola CLIQ

I’ve been testing two new contenders, and both represent second chances of sorts. One is the revised version of the BlackBerry Storm, called the Storm2, from Verizon (VZ). The other is the first super-smart phone from Motorola, the fading former phone leader. It’s an Android-based model called the CLIQ, which will be offered by T-Mobile.

Here’s a quick look at these two new pocket computers.

Motorola CLIQ

The CLIQ is a hefty slider phone, with a touch screen on top and a slide-out physical keyboard underneath. It has a smaller screen than the iPhone or Storm, and comes with just two gigabytes of memory versus 16 gigabytes for the $199 iPhone. But the CLIQ claims six hours of talk time, an hour more than Apple’s device, and, unlike the iPhone, it has a removable battery and expandable memory. It also has a higher-resolution camera—five megapixels versus three megapixels.

It boasts all of the standard Android features. But what sets the CLIQ apart is that it’s built around the idea of consolidating all your communications and social networking, and making them easy to access. Motorola (MOT) does this with special software called Blur, part of which exists on the device itself and part on a special Motorola-run server.

Blur takes the form of special on-screen widgets. One constantly displays your own status on various services, such as Facebook and Twitter. Another, called Happenings, shows your friends’ latest updates on social-networking services, without requiring you to enter separate apps. A third, called Messages, offers a quick snapshot of current emails and text messages from all your accounts. Each entry in your address book also displays the person’s social-networking status and information.

In my tests, all of these Blur features worked nicely and proved handy, except that I couldn’t get it to consolidate both of my Gmail accounts.

My biggest gripe was with the physical keyboard, which I found cramped and hard to use. The top row is too close to the bottom of the screen and, on the bottom row, I kept hitting the symbols key when I was aiming for “M” or “N.” So I found myself constantly resorting to the virtual on-screen keyboard, which worked pretty well.

BlackBerry Storm2

The original Storm, RIM’s first phone without a physical keyboard, didn’t convert droves of traditional BlackBerry lovers. This was partly because it had an odd typing mechanism where the whole screen moved with each tap on the virtual keyboard. Also, the phone lacked Wi-Fi and, when held vertically, the device offered only a cramped on-screen keyboard with multiple letters on each key.

BlackBerry’s Storm2

The Storm2 fixes all those flaws. The screen now stays still when tapped, providing tactile feedback electronically instead of mechanically. This allows for faster, smoother typing. The new model also has Wi-Fi. And you can now use a full, albeit squeezed, virtual keyboard in vertical mode.

In addition, while the dimensions haven’t changed, the Storm2 looks sleeker and has a few user interface refinements, like an on-screen Send button.

Overall, I found the Storm2 worked well in my tests. Battery life was decent, with 5.5 hours of claimed talk time, and typing was much improved, though I doubt it will satisfy lovers of physical keyboards.

The browser is still inferior to Apple’s, Google’s and Palm’s. And the traditional BlackBerry interface cries out for a major overhaul in a touch device like this, especially when you add a lot of apps. RIM’s menu and folder metaphor seems tired on this device.

Verizon hasn’t set a launch date or price for the Storm2, but it’s likely to appear in November at around $200.

The super-smart-phone war is still in its early stages. There are more and even better devices on the way, and Apple will have plenty of clever competition.

Corrections & Amplifications

The Motorola CLIQ comes with two gigabytes of memory and the $199 iPhone comes with 16 gigabytes. A previous version of this column incorrectly expressed these figures as megabytes, not gigabytes. An earlier version of this column also mistakenly stated, based on a BlackBerry fact sheet, that the Storm2 will ship with two gigabytes of memory. Wednesday night, after the column was published, the company said the Storm2 will actually ship with 18 gigabytes of memory.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

A Windows to Help You Forget

Walter S. Mossberg — Thu, 08 Oct 2009 01:02:03 +0000

In just two weeks, on Oct. 22, Microsoft’s long operating-system nightmare will be over. The company will release Windows 7, a faster and much better operating system than the little-loved Windows Vista, which did a lot to harm both the company’s reputation, and the productivity and blood pressure of its users. PC makers will rush to flood physical and online stores with new computers pre-loaded with Windows 7, and to offer the software to Vista owners who wish to upgrade.

[ See post to watch video ]

With Windows 7, PC users will at last have a strong, modern successor to the sturdy and familiar, but aged, Windows XP, which is still the most popular version of Windows, despite having come out in 2001. In the high-tech world, an eight-year-old operating system is the equivalent of a 20-year-old car. While XP works well for many people, it is relatively weak in areas such as security, networking and other features more important today than when XP was designed around 1999.

After using pre-release versions of Windows 7 for nine months, and intensively testing the final version for the past month on many different machines, I believe it is the best version of Windows Microsoft (MSFT) has produced. It’s a boost to productivity and a pleasure to use. Despite a few drawbacks, I can heartily recommend Windows 7 to mainstream consumers.

Like the new Snow Leopard operating system released in August by Microsoft’s archrival, Apple (AAPL), Windows 7 is much more of an evolutionary than a revolutionary product. Its main goal was to fix the flaws in Vista and to finally give Microsoft customers a reason to move up from XP. But Windows 7 is packed with features and tweaks that make using your computer an easier and more satisfying experience.

The new taskbar shows small previews of many windows and allows for larger previews.

Windows 7 introduces real advances in organizing your programs and files, arranging your taskbar and desktop, and quickly viewing and launching the page or document you want, when you want it. It also has cool built-in touch-screen features.

It removes a lot of clutter. And it mostly banishes Vista’s main flaws—sluggishness; incompatibility with third-party software and hardware; heavy hardware requirements; and constant, annoying security warnings.

I tested Windows 7 on 11 different computers, ranging from tiny netbooks to standard laptops to a couple of big desktops. These included machines from Lenovo, Hewlett-Packard (HPQ), Dell (DELL), Acer, Asus, Toshiba and Sony (SNE). I even successfully ran it on an Apple Macintosh laptop. On some of these machines, Windows 7 was pre-loaded. On others, I had to upgrade from an earlier version of Windows.

In most cases, the installation took 45 minutes or less, and the new operating system worked snappily and well. But, I did encounter some drawbacks and problems. On a couple of these machines, glacial start-up and reboot times reminded me of Vista. And, on a couple of others, after upgrading, key features like the display or touchpad didn’t work properly. Also, Windows 7 still requires add-on security software that has to be frequently updated. It’s tedious and painful to upgrade an existing computer from XP to 7, and the variety of editions in which Windows 7 is offered is confusing.

Finally, Microsoft has stripped Windows 7 of familiar built-in applications, such as email, photo organizing, address book, calendar and video-editing programs. These can be downloaded free of charge, but they no longer come with the operating system, though some PC makers may choose to pre-load them.

In recent years, I, like many other reviewers, have argued that Apple’s Mac OS X operating system is much better than Windows. That’s no longer true. I still give the Mac OS a slight edge because it has a much easier and cheaper upgrade path; more built-in software programs; and far less vulnerability to viruses and other malicious software, which are overwhelmingly built to run on Windows.

Now, however, it’s much more of a toss-up between the two rivals. Windows 7 beats the Mac OS in some areas, such as better previews and navigation right from the taskbar, easier organization of open windows on the desktop and touch-screen capabilities. So Apple will have to scramble now that the gift of a flawed Vista has been replaced with a reliable, elegant version of Windows.

Here are some of the key features of Windows 7.

New Taskbar: In Windows 7, the familiar taskbar has been reinvented and made taller. Instead of mainly being a place where icons of open windows temporarily appear, it now is a place where you can permanently “pin” the icons of frequently used programs anywhere along its length, and in any arrangement you choose. This is a concept borrowed from Apple’s similar feature, the Dock. But Windows 7 takes the concept further.

For each running program, hovering over its taskbar icon pops up a small preview screen showing a mini-view of that program. This preview idea was in Vista. But, in Windows 7, it has been expanded in several ways. Now, every open window in that program is included separately in the preview. If you mouse over a window in the preview screen, it appears at full size on your desktop and all other windows on the desktop become transparent—part of a feature called Aero Peek. Click on the window and it comes up, ready for use. You can even close windows from these previews, or play media in them.

I found this feature more natural and versatile than a similar feature in Snow Leopard called Dock Expose.

You can also use Aero Peek at any time to see your empty desktop, with open windows reduced to virtual panes of glass. To do this, you just hover over a small rectangle at the right edge of the taskbar.

Taskbar icons also provide Jump Lists—pop-up menus listing frequent actions or recent files used.

Desktop organization: A feature called Snap allows you to expand windows to full-screen size by just dragging them to the top of the screen, or to half-screen size by dragging them to the left or right edges of the screen. Another called Shake allows you to make all other windows but the one you’re working on disappear by simply grabbing its title bar with the mouse and shaking it several times.

File organization: In Windows Explorer, the left-hand column now includes a feature called Libraries. Each library—Documents, Music, Pictures and Videos—consolidates all files of those types regardless of which folder, or even which hard disk, they live in.

Networking: Windows 7 still isn’t quite as natural at networking as I find the Mac to be, but it’s better than Vista. For instance, now you can see all available wireless networks by just clicking on an icon in the taskbar. A new feature called HomeGroups is supposed to let you share files more easily among Windows 7 PCs on your home network. In my tests, it worked, but not consistently, and it required typing in long, arcane passwords.

Touch: Some of the same kinds of multitouch gestures made popular on the iPhone are now built into Windows 7. But these features won’t likely become popular for a while because to get the most out of them, a computer needs a special type of touch screen that goes beyond most of the ones existing now. I tested this on one such laptop, a Lenovo, and was able to move windows around, to resize and flip through photos, and more.

Speed: In my tests, on every machine, Windows 7 ran swiftly and with far fewer of the delays typical in running Vista. All the laptops I tested resumed from sleep quickly and properly, unlike in Vista. Start-up and restart times were also improved. I chose six Windows 7 laptops from different makers to compare with a new MacBook Pro laptop. The Mac still started and restarted faster than most of the Windows 7 PCs. But the speed gap has narrowed considerably, and one of the Lenovos beat the Mac in restart time.

Nagging: In the name of security, Vista put up nagging warnings about a wide variety of tasks, driving people crazy. In Windows 7, you can now set this system so it nags you only when things are happening that you consider really worth the nag. Also, Microsoft has consolidated most of the alerts from the lower-right system tray into one icon, and they seemed less frequent.

Compatibility: I tried a wide variety of third-party software and all worked fine on every Windows 7 machine. These included Mozilla Firefox; Adobe (ADBE) Reader; Google’s (GOOG) Picasa and Chrome; and Apple’s iTunes and Safari.

I also tested several hardware devices, and, unlike Vista, Windows 7 handled all but one smoothly. These included a networked H-P printer, a Canon (CAJ) camera, an iPod nano, and at least five external flash drives and hard disks. The one failure was a Verizon (VZ) USB cellular modem. Microsoft says you don’t need external software to run these, but I found it was necessary, and even then had to use a trick I found on the Web to get it to work.

System Requirements: Nearly all Vista PCs, and newer or beefier XP machines, should be able to run Windows 7 fine. Even the netbooks I tested ran it speedily, especially with the Starter Edition, which lacks some of the powerful graphics effects in the operating system. (Other netbooks will be able to run other editions.)

If you have a standard PC, called a 32-bit PC, you’ll need at least one gigabyte of memory, 16 gigabytes of free hard-disk space and a graphics system that can support Microsoft technologies called “DirectX 9 with WDDM 1.0.” You’ll also need a processor with a speed of at least one gigahertz. If you have a newer-style 64-bit PC, which can use more memory, you’ll need at least two gigabytes of memory and 20 gigabytes of free hard disk space. In either case, you should double the minimum memory specification.

Aero Peek lets you see your desktop by making your windows transparent.

Installation, editions and price: There are four editions of Windows 7 of interest to consumers. One, a limited version called Starter, comes pre-loaded on netbooks. A second, called Professional, is mainly for people who need to tap remotely into company networks (check with your company to see if you need this). A third, called Ultimate, is mainly for techies who want every feature of all other editions. Most average consumers will want Home Premium, which costs $120 for upgrades.

The system for upgrading is complicated, but Vista owners can upgrade to the exactly comparable edition of Windows 7 while keeping all files, settings and programs in place.

Unfortunately, XP owners, the biggest body of Windows users, won’t be able to do that. They’ll have to wipe out their hard disks after backing up their files elsewhere, then install Windows 7, then restore their personal files, then re-install all their programs from the original CDs or downloaded installer files. Then, they have to install all the patches and upgrades to those programs from over the years.

Microsoft includes an Easy Transfer wizard to help with this, but it moves only personal files, not programs. This painful XP upgrade process is one of the worst things about Windows 7 and will likely drive many XP owners to either stick with what they’ve got or wait and buy a new one.

In my tests, both types of installations went OK, though the latter could take a long time.

Bottom line: Windows 7 is a very good, versatile operating system that should help Microsoft bury the memory of Vista and make PC users happy.

Correction: The edition of Microsoft’s Windows 7 operating system aimed at business users is called Windows 7 Professional. This week’s Personal Technology column erroneously stated it was named Business.

Write to Walter S. Mossberg at walt.mossberg@wsj.com

HTC's Hero May Be Your Scene

Walter S. Mossberg — Thu, 01 Oct 2009 01:02:02 +0000

Super-smart phones based on Google’s Android operating system have been relatively slow to take off since the first one appeared a year ago. Despite Google’s iconic brand, they have yet to develop the strong bond with U.S. consumers achieved by the Research in Motion (RIMM) BlackBerry or the Apple (AAPL) iPhone. And, after a year, Android has less than 10% of the 85,000 apps the iPhone now offers.

[ See post to watch video ]

But Android is beginning to blossom in the market for this class of device, which is really a hand-held computer that performs many laptop-like functions.

In August, T-Mobile began offering a new $200 myTouch Android phone. Motorola (MOT) will shortly launch a new $200 Android model called the CLIQ. And, on Oct. 11, Sprint (S) will start selling perhaps the most unusual Android phone so far, the $180 HTC Hero. I’ve been testing the Hero, a touch-screen phone without a physical keyboard that has some important distinctions from earlier Android models. In general, I like the Hero and can recommend it to Sprint customers, or others looking for something powerful, but different.

HTC, a veteran Taiwan-based maker of phones, has altered Android more than anyone else so far. It has been gradually developing its own signature software layer that sits atop phone operating systems. With the Hero, it has applied this software for the first time to an Android phone, and that’s what sets the Hero apart from its Android brethren. The latest, beefed-up, version of this HTC software is called “Sense.”

Sense includes handsome, large widgets with extra features that go beyond the vanilla Android experience supplied to everyone by Google (GOOG). So the Hero looks and behaves somewhat differently. For instance, a contact page in the address book application consolidates that contact’s Facebook and Flickr accounts. The music player and photo album look better, and the Hero with Sense can use Microsoft’s Exchange service to synchronize mail, calendars and contacts.

Sprint’s HTC Hero

Sense also offers something called Scenes—entire collections of sets of screens and apps, either canned or customized, that can change the phone software’s look and feel. With just a couple of clicks, you could switch between a work-oriented “scene,” that prominently features apps such as a stock tracker and your work email, and an entertainment-oriented scene filled with the music player, photo album and other apps.

As with Sprint’s Palm (PALM) Pre, the Hero’s price is a bit deceptive. To get the phone for $180, you must remember to mail in a rebate form worth $100. At purchase, you have to put up $280. On the other hand, Sprint’s monthly fees can be much cheaper than those for other carriers. You’ll have to pay at least $70 a month to use the Hero, the same minimum fee that AT&T charges iPhone owners. But Sprint’s fee, unlike AT&T’s (T), includes unlimited text messaging and unlimited free calls to any mobile number on any network.

The Hero’s hardware isn’t especially beautiful. It’s a dull grey, noticeably thicker than the iPhone, with a smaller screen and six buttons plus a trackball, which adds another navigation option to the touch screen. It’s the same length as an iPhone, but is a bit narrower and lighter. It comes with just two gigabytes of memory, compared with eight gigabytes on the $99 iPhone and 16 gigabytes on Apple’s $199 model, though the Hero’s memory, unlike the iPhone’s, is expandable via a hard-to-reach slot under its removable back cover.

One big drawback is battery life. Sprint is only claiming up to four hours of talk time for the Hero, versus five hours for the Pre and iPhone. But, unlike the iPhone’s, the Hero’s battery is removable. Another drawback: I sometimes found the touch screen unresponsive, requiring multiple pokes at an icon.

On the plus side, the Hero has a much higher resolution camera than the iPhone’s or Pre’s—five megapixels versus three megapixels.

It also functions as a video camera, and in my tests, both still photos and videos I took looked very good. Phone calls, even on speaker phone, were clear and strong, and the phone has Wi-Fi and Bluetooth in addition to Sprint’s high-speed network, which in my view is better than its reputation. Web browsing was adequate.

HTC’s Sense gives the Hero seven screens on which to place apps, versus Android’s standard three screens.

And, in addition to the standard Android apps and the 8,000 downloadable apps from Android’s Market app store, there are a variety of large, beautiful HTC “widgets” you can use. The downside of these is that they can occupy an entire screen.

The most impressive widget is called People. It’s an address book in which each contact’s page features a scrolling bar at the bottom with icons that allow you to see that person’s most recent Facebook status, photos from Facebook and Flickr, plus emails and text messages she’s sent to you and recent calls between you. This is somewhat similar to Palm’s Synergy feature, which is also based around people.

Overall, I found the HTC Hero to be the best Android phone I’ve tested, and a worthy competitor to the iPhone, the BlackBerry and the Pre.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

In Browser Wars, The New Firefox Loses Some Edge

Walter S. Mossberg — Wed, 15 Jul 2009 22:02:03 +0000

The war of the Web browsers has taken another turn with the release of a major new version of Mozilla Firefox, the No. 2 browser in market share, but No. 1 in the hearts of many of the most knowledgeable computer users.

[ See post to watch video ]

This new edition of Firefox is the third big new browser release this year, following new editions of Microsoft’s (MSFT) Internet Explorer and Apple’s (AAPL) Safari. Unlike Firefox, these two browsers come bundled with the two major computer platforms, Windows and Mac. By contrast, Mozilla must convince users to download Firefox, which comes in essentially identical versions for both systems. And it has done a reasonably good job, garnering by most estimates around 23% market share, versus between 60% and 70% for IE, which is by far the leader. Meanwhile, Google (GOOG)—a former Firefox supporter—has joined the battle with its nascent Chrome browser, which so far runs only on Windows, but is due on the Mac one day and is to morph into a whole new operating system next year. And there are other very capable browsers with small user bases, the most notable of which is Opera.

I’ve been using Firefox since its inception years ago, and have been testing this latest iteration, version 3.5, since it emerged June 30. I can continue to recommend it as a fine way to surf the Web. The new version is improved, and worked very well for me on both my Windows and Macintosh computers.

But, in this round of the war, Mozilla’s product no longer stands out as clearly superior, for two reasons. First, Firefox has lost its traditionally biggest advantage: greater speed than its rivals. While Firefox 3.5 is about twice as fast as the previous version 3.0, and handily beat Internet Explorer 8 in my tests, it lagged behind both Safari 4.02 and the beta edition of Chrome 2.0 a bit in most test scenarios. Overall, Safari was fastest in most of my tests, both on Mac and Windows (yes, Apple makes a little-known version of Safari for Windows).

In fact, Mozilla no longer is claiming to be the fastest browser. It now prefers to say it is one of what it calls the “modern” browsers, along with Safari and Chrome, whose under-the-hood technologies make them better at handling a growing breed of sophisticated Internet-based applications that mimic traditional computer programs like photo editors and word processors and spreadsheets.

Second, this version of Firefox has relatively few new features, and some of them are merely catch-ups to those introduced earlier by Microsoft and Apple. Most notable among these is a private browsing mode, first popularized in Safari, and greatly expanded in IE, which allows you to traverse Web sites without leaving traces on your computer to show what you’ve been doing.

Mozilla says its main goal from now on will be to turn Firefox into the ideal platform for running Web-based applications. It shares the belief, also fervently embraced by Google, that consumers will gradually migrate away from programs stored on their computers’ hard disks to those stored in “the Cloud,” the industry’s term for the servers that run the Internet.

To show this, the new Firefox can do a few new tricks, like streaming video directly from Web pages without requiring plug-ins like Adobe’s (ADBE) Flash. Alas, this works only with obscure video formats little used on the Web at the moment.

Firefox 3.5 does include some new features, in addition to private browsing. It can pinpoint your location, so that any properly configured Web site can serve up locally relevant content. It has a nice option that lets you “forget” any Web page in your history, wiping out all traces you’ve been there, even if you neglected to turn on private browsing mode beforehand. And it can recover your open tabs after a crash.

Also, Firefox continues to lead its rivals in the number and variety of third-party add-ons that enhance browsing in myriad ways, such as adding features to sites like Twitter or making bookmarking easier.

As for speed, I tested Firefox 3.5 against its main rivals by timing how long it took to launch into the same home page, and how long it took to completely load popular Web sites like Facebook and YouTube. I tested how long it took to completely load folders containing numerous sports and news sites simultaneously. I also ran an industry benchmark test that measures the browsers’ speed at handling an important Web language called JavaScript. I did these tests on the same home network on both a Dell (DELL) and an Apple computer.

While Firefox won a few of these tests, Safari and Chrome won more of them. In most cases, the speed differences weren’t large, except in the case of IE, which was dramatically slower than the others. But this is the first new version of Firefox I’ve tested that didn’t win most of the tests.

Firefox is still a great Web browser, and still much faster than its main rival, Internet Explorer. But its edge is being eroded.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

Gadgets Show How Much Power Your House Eats

Geoffrey A. Fowler — Wed, 08 Jul 2009 22:36:03 +0000

Curtailing your home electricity use is a bit like losing weight: You already understand the basics, but it’s hard to accomplish without help and motivation. An array of gadgets are vying to serve as electricity personal trainers, monitoring home power use minute by minute, and making you feel guilty about indulgences like blasting the air conditioner.

I have been testing three of these devices, the Power Monitor from Black & Decker Corp. (BDK), the very similar PowerCost Monitor from Blue Line Innovations Inc., and the more-sophisticated The Energy Detective 5000 from Energy Inc. In my tests, the Black & Decker model provided the most effortless electricity-tracking service. At $99.99, it is also the least expensive.

The devices provide real-time data about how much power you’re using across the house in terms that are easy to comprehend: cost per hour and cost per month. Turn on the microwave and watch the cost jump from 10 cents to 25 cents an hour. Turn off some lights and see the cost drop a few cents.

The firms say their customers have, over time, seen drops of as much as 20% in power bills by being more mindful of electricity use and making informed purchases. An independent Oxford University study in 2006 found that people getting direct feedback on their power consumption reduced use 5% to 15%.

After I began monitoring, my most-recent electricity bill dropped $10 from the month before—but that could also be due to my living in a city where air conditioning isn’t a summer necessity. I find myself thinking more about electricity, and even running back into the house to make sure the lights are out.

The monitors sold by Blue Line and Black & Decker are almost identical, because they’re both manufactured by Canada-based Blue Line. The Blue Line model costs $109, is a bit larger, and features a slightly longer range for the wireless signal that transmits power use from your electric meter.

Connecting these two devices to my electric meter was simple. First, loop a metal belt around the glass dome covering the meter. Then align a sensor attached to the belt on top of the glass to read the data collected by your meter. On my old-style meter, the Power Monitor’s sensor keeps track of how fast a dial rotates. The companies say their products work with about 90% of meters in North America.

The sensor you attach to the electric meter wirelessly sends raw data to a digital monitor that is kept inside the house. Before using the monitor, you have to enter data from your electric bill, but finding the right data can be tricky. Black & Decker’s instructions on this are relatively clear, and entering the data into the digital monitor involves a process similar to setting an alarm clock.

The digital monitors, about the size of a large remote control, can sit in one room or travel about the house. A button labeled “tare” on the Black & Decker model helps you calculate how much electricity is being used by any single appliance that you can turn off and on.

The Black & Decker model features a rudimentary display that only reports the aggregate power use for your house at any given time. It can’t go back and show you changes over time.

But the latest model from The Energy Detective, known as TED, connects directly to a house’s power supply for a more-precise read than the Black & Decker. It comes with software that graphs how use patterns change over time. The TED 5000 costs $199.

But installing TED requires turning off your home’s main power line and inserting a sensor into your circuit breaker—a process that the company says should be done “by qualified personnel only.” I sought help from a friend who has a lot of wiring experience, but after several hours, we were unable to make TED work. My issue was likely a decades-old circuit breaker. The company said my configuration is atypical and that problems like this are rare. A colleague has been using TED for several weeks after hiring an electrician to install it.

While TED 5000 offers many more advanced tools for sleuthing your home’s electricity waste than the other models, all of its sophistication won’t necessarily help the average user do much of a better job remembering to turn off the lights. For most of us, the large cost-an-hour sign on the Black & Decker Power Monitor offers the only feedback we really need.

And before buying any of these devices, keep in mind that many utility companies are installing a new generation of so-called “smart” meters, which not only measure real-time power use, but also offer two-way communication with the power company to help cut costs. And Google Inc.’s (GOOG) nonprofit foundation is working with power companies on a free service that connects data about your power use into an online widget.

Walt Mossberg is on vacation. Email Geoffrey A. Fowler at geoffrey.fowler@wsj.com

Only One Beyoncé: Services Pick Up After Your Music

Geoffrey A. Fowler — Thu, 02 Jul 2009 01:08:04 +0000

My digital music collection is over a decade old, and it’s as disorderly as a drawer of mismatched socks.

Many songs are missing the correct album titles and cover art—or just show up in Apple Inc.’s (AAPL) iTunes with mysterious names like “Track04.” Over the years I’ve used several programs to import and buy music, resulting in wild inconsistencies in my collection. I’ve got songs by Beyoncé (with accent), Beyonce (without accent), Beyoncé Knowles (with accent) and Beyonce Knowles (without accent).

Several companies have developed programs that tap into vast databases of songs to tame music collections. I’ve been testing one by San Francisco startup TuneUp Media that’s available to download online and buy in Apple’s stores. While I was reluctant to pay $19.95 for a year’s subscription to a service I reckon should be in iTunes for free, TuneUp has largely delivered on its promise to scrub my music collection with minimal effort, making sure tracks were properly titled and adding extras like album cover art.

TuneUp’s greatest asset is that it works seamlessly with iTunes (for Mac and PC). With TuneUp hooked on to the right side of the iTunes program, you drag “dirty,” or mislabeled, songs into a box identified by a spray bottle of cleaner. The software identifies songs by taking clues from information you’ve embedded in your music, as well as sampling the song’s digital fingerprint. TuneUp looks for a match to those clues in a database of songs maintained by Sony Corp.’s (SNE) Gracenote.

Some matches are a slam dunk, but almost half of my collection proved to be problematic. Of the 500 most-played songs in my pop-oriented collection, TuneUp found “matches” for songs across 79 albums and “likely matches” for songs across 209 albums. It couldn’t identify 10 songs. The company says it counts matches as a 90% or higher chance of a match, and “likely” as at least 75% chance of a match. Songs with a likelihood under 75% are labeled “not found.”

TuneUp gives you the chance to review each of the matches before it adjusts your catalog. (It comes with an undo button.) Accepting all of the sure matches is easy enough, but slogging through the likely matches is troublesome. TuneUp gives you only the option to accept or reject its one recommendation after listening to the file, if you want.I worried that I might be inadvertently mislabeling a song, but haven’t yet found evidence of errors in my collection. The company says it cut out alternative matches to simplify the cleaning process, but is working on adding them to future releases of the software.

Once a song has been cleaned by TuneUp, it is given a consistent name, track number, album cover and other helpful information, such as the year it was released. Now I’ve got songs by just Beyoncé (with accent) and almost all of my songs feature the album cover art that looks so nifty on iPhone screens. The software assigns your songs genre identifications, which can be handy for matching music to your mood. Most of the classifications aren’t terms I would have come up with: Beyoncé is dubbed “urban crossover,” while Michael Jackson is either “disco” or “other pop” depending on the era—but at least they’re consistent. You also can tell TuneUp not to change any specific part of a song’s existing catalog listing, including genre.

TuneUp takes a few seconds, depending on your computer and Internet speed, to identify and re-classify each song. Attempting to scrub a whole collection—mine has more than 10,000 songs—can be a lengthy affair. The company suggests cleaning 500 songs at a time, but you can do many more than that if you leave it running over night.

I tried out a free competitor to TuneUp called MusicBrainz Picard, which matches songs based on a database collected by a swarm of Internet users, rather than one particular company. TuneUp and MusicBrainz, which is run by a nonprofit, are as different as Britannica and Wikipedia in their approaches to cataloging information.

The MusicBrainz approach to building a user-generated database is powerful and has been tapped by companies such as the BBC and Amazon.com (AMZN) to improve the way they keep track of music on their sites. Some of my songs that TuneUp couldn’t identify, such as the song “This Way” by hip hop group Dilated Peoples, were a breeze for MusicBrainz. To date, MusicBrainz has about 700,000 “releases” (such as whole albums) and 8,000,000 individual “tracks” in its database.

But MusicBrainz’s database has limitations, such as the inability to catalog album-cover images or song lyrics, both of which are copyrighted material. The free Picard program lets you tap the MusicBrainz database from your own computer. Serious music fans will be attracted to Picard because it is more precise than TuneUp; Picard guides you to choose from a variety of options when it isn’t certain of a match. But the software is rudimentary and requires concentration and time to use. Picard also doesn’t connect directly into iTunes’ catalog. To use it with iTunes, you have to first clean up all of your music files with Picard and then re-import your songs into iTunes.

I recommend TuneUp for the average music fan who might view cleaning up a music collection as the sort of task that shouldn’t take much longer than one rainy Sunday afternoon. Picard is better for people for whom maintaining an orderly music collection is a never-ending project.

TuneUp comes with a feature called “Tuniverse,” which fills the right side of the screen with information related to whatever song iTunes is playing at the time. That information includes YouTube videos, biographical details from Wikipedia, Google (GOOG) News, music recommendations from Amazon and tickets from StubHub to coming concerts in your area. While I initially worried Tuniverse would feel like added advertising on the screen, I’ve come to enjoy the extra information. And once again, I was left wondering why Apple hasn’t built these capabilities directly into iTunes. I, for one, learned from Tuniverse that Beyoncé has a concert in San Francisco next week, and I just might buy a ticket.

Walt Mossberg is on vacation.

Write to Geoffrey A. Fowler at Geoffrey.Fowler@wsj.com

Palm's New Pre Takes On iPhone

Walter S. Mossberg — Thu, 04 Jun 2009 01:02:05 +0000

In the new era of hand-held computers — super-smart touch-screen phones that run sleek, compelling software — Apple’s iPhone has been king. A new, improved iPhone is expected to be announced on June 8.

But on June 6, Apple will get a powerful competitor in this category. It’s a beautiful, innovative and versatile hand-held computer that’s fully in the iPhone’s class. It’s called the Pre, and it comes from Palm, the company that pioneered the hand-held computer in the 1990s.

[ See post to watch video ]

I’ve been testing the Pre for a couple of weeks, and I like it a lot, despite some important drawbacks that will have to be remedied.

Pre sports an all-new operating system called webOS. Like the iPhone, Google’s new Android phone operating system, and the modern BlackBerry models from Research in Motion, the Pre is meant to do much more than make phone calls, send and receive messages, and browse the Web. It’s a platform, like a PC, that’s designed to run a wide variety of sophisticated third-party programs, or apps, from social-networking gateways to games to business tools. Palm plans to build a whole line of devices based on webOS.

The Pre is launching on the Sprint network in the U.S., though it will be offered by other carriers later. It includes Wi-Fi connectivity. Like the iPhone, it costs $200 — but there’s a catch. At most stores, you get that price only after a $100 mail-in rebate. And there’s another catch. Production of the Pre will be limited at first, so they’ll be hard to come by for a while.

I consider the Pre to be potentially the strongest rival to the iPhone to date, provided it attracts lots of third-party apps, which it sorely lacks at launch. Its design is much better than that of the two other main iPhone-class competitors: the T-Mobile G1, which uses Android, and RIM’s touch-screen BlackBerry Storm.

Whether the Pre is better than the iPhone depends on your personal preferences, though I’d note that the new iPhone to be unveiled next week will have lots of added features that could alter those calculations.

The Pre’s biggest advantage over the iPhone is that, in addition to sporting an elegant touch-screen interface that matches or exceeds Apple’s, the new Palm device has a real physical keyboard that slides out from its curved body. While I like the iPhone’s virtual on-screen keyboard, others hate it, and yearn for a device with both a great touch interface and a physical keyboard. The Pre delivers.

Many other iPhone wannabes have physical keyboards, including the G1. But none combine that keyboard with the stylish software of the Pre and its beautiful industrial design, which makes the new Palm feel great in the hand. The phone is relatively small — though pretty thick — and has a gently curved back.

The Pre also features an elegant new take on the multitouch user interface. It uses a card metaphor. Each program, or window, appears in virtual cards on the screen, and you can flip through them and zoom in to use one, or quickly dismiss one by flicking it up and off the screen. An individual email, or contact, can occupy its own card. And, unlike on the iPhone, the Pre can simultaneously run any programs you choose.

Also, some gestures — like a quick sideways swipe to go to the previous screen — are performed in a black area below the display, which also has a button that zooms in and out of card view.

The other big, new idea in this phone is called Synergy. It automatically can merge similar contacts from disparate sources, like Google and Facebook, and can display multiple calendars from different sources as well.

Palm stresses wireless capability. It automatically syncs over the air with Google’s calendar and contacts, and with Microsoft Exchange. This worked pretty well in my tests, though syncing some items wasn’t instant. It also can connect with numerous email services and performs BlackBerry-style push email.

Going further, the Pre features a wireless backup service that automatically stores a copy of your data — email, contacts and calendar — on remote servers, so you can recover your stuff if need be.

For syncing big files, like photos, videos and music, Palm has taken an audacious approach: It simply uses its rival’s software, Apple’s iTunes. The Pre team, headed by a former top engineer at Apple, figured how to make iTunes think a Pre is an iPhone or iPod, and the software acts accordingly. Of course, Apple can alter iTunes to block this, but in my tests, it worked perfectly.

The Pre’s biggest disadvantage is its app store, the App Catalog. At launch, it has only about a dozen apps, compared with over 40,000 for the iPhone, and thousands each for the G1 and the modern BlackBerry models. Even worse, the Pre App Catalog isn’t finished. It’s immature, it’s labeled a beta, and Palm has yet to release the tools for making Pre apps available to more than a small group of developers.

In fact, during my testing, one of my downloads from the App Catalog caused my Pre to crash disastrously — all my email, contacts and other data were wiped out, and the phone was unable to connect to the Sprint network or Wi-Fi. Palm conceded the catastrophe was due to problems it still has getting the App Catalog to work with the phone’s internal memory, and explained that this is one reason it hasn’t widely distributed the developer tools.

The good news is that the Pre’s impressive backup system allowed me to quickly and easily get back almost all my data and to restore the phone’s connectivity.

Sprint has loaded the Pre with some of its own apps, including its turn-by-turn navigation and mobile TV services. But whether the Pre will be a powerful platform for third-party apps remains an open question.

The Palm Pre is a short and thick, black plastic device that easily fits in a pants pocket or small purse when the keyboard isn’t exposed. The screen, while smaller than the iPhone’s, is still vibrant and very readable. The keyboard has a slightly sticky feel, but worked pretty well for me, and has dedicated keys for typing periods and the @ symbol used so often online.

There are only a handful of buttons, and my only real criticism of the industrial design is that these were rubbery and protruded too little from the body, making them hard to press unseen. The power button is clumsy to use when the keyboard is open.

The Pre’s 3 megapixel camera has a flash and took decent pictures, but it can’t record video. The device has 8 gigabytes of built-in memory, but no slot for adding more.

In my tests in San Diego and Washington, phone calls on the Pre were clear on both ends, and conference calls worked fine. Calls even worked over Bluetooth in my car, though my address book failed to transfer to the car’s dashboard display.

[ See post to watch video ]

The Pre was about as fast as my iPhone when using Wi-Fi, but, at least in the cities where I did my testing, its data speeds on Sprint’s network handily topped AT&T’s data speeds on the iPhone.

The Pre has some other nice advantages over the iPhone, at least for now. It includes MMS — the ability to send photos directly to other phones — copy and paste, and a universal search function that looks up terms not only on the phone, but also online, even in Twitter. In certain screens, you can just start typing and the search begins. Oddly, though, it can’t search email, though it does search the built-in Google Maps program.

Unfortunately for Palm, Apple has both a new iPhone operating system and new iPhone hardware coming, likely available within a month, that could obviate many of these advantages.

Apple already has announced it’s adding MMS, universal search, and copy and paste. And, although Apple hasn’t announced any new hardware features, I expect to see an iPhone with up to 32 gigabytes of memory, video recording, a higher-resolution camera, a compass, and greater operating speed. Plus, there are persistent rumors that Apple will announce at least one iPhone at a drastically lower price than $199.

However, Apple isn’t likely to match two of the Pre’s big advantages: multitasking and a physical keyboard.

The Pre has two more nice features. One is its monthly calling plan from Sprint. While its minimum cost, with voice and data, is the same $70 as AT&T’s plan for the iPhone, Sprint includes unlimited text messaging, while AT&T charges extra for texting.

The other is Palm will offer a $70 Pre accessory, Touchstone, that charges the phone when you simply lay the Pre on top of it, and automatically puts the Pre into speakerphone mode when a call comes in during charging.

But the Pre has a few other important downsides. Battery life between charges is relatively weak. While it’s in line with competitors with a claimed five hours of talk time, and matches the iPhone’s claimed five hours of Web surfing time, it offers only half the iPhone’s 24 hours of continuous music playback and claims just five hours of video playback, versus seven for the iPhone.

In my testing, the Pre mostly made it through the day without running out of juice. But on at least one day, it died in midafternoon, even though I was using Wi-Fi most of that day and not the power-hungry cellphone network. Unlike the iPhone, the Pre does include a removable battery. Extras cost about $50.

Another downside: the Pre’s autocorrect system, for instantly fixing mistyped words, is puny. Even with a physical keyboard, people make typos, and Palm only fixes about 2,500 common words, like “the.” By contrast, both the BlackBerry and iPhone have tens of thousands of autocorrections built in, including fixes for long, complex words.

There are several smaller problems, too. There’s no easy way to get to the top of a long list or to quickly delete a large group of emails, no keyboard shortcuts, no voice control and no Facebook app. Palm says it plans to add most of these, and notes that the Pre was designed to be updated over the air, without requiring users to plug it into a PC.

All in all, I believe the Pre is a smart, sophisticated product that will have particular appeal for those who want a physical keyboard. It is thoughtfully designed, works well and could give the iPhone and BlackBerry strong competition — but only if it fixes its app store and can attract third-party developers.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

Sharing Where You Are When You Care to Share

Nick Wingfield — Thu, 21 May 2009 01:02:03 +0000

There’s a tendency in the Twitter era for people to share copious details of their lives with online pals. One way to do that is through new mobile-phone services that let people share their physical locations using the tracking technology inside modern cellphones.

While these location-sharing services have some interesting possibilities, they also raise some disturbing implications for privacy — or maybe it just seems that way if, like me, you’re over 35 years old. Lately I’ve been testing a cellphone location-sharing service that I found simple, useful and non-creepy enough that I can imagine people thirtysomething and older using it.

Send a ‘Glympse’ to share your location

The free service is called Glympse, from a company of the same name that has designed it to share your location with friends and colleagues in small increments of time — glimpses, as the name implies, of your whereabouts. Glympse just released a test version of the service as an application for the G1, a phone offered by T-Mobile that runs Google’s (GOOG) Android operating system.

The company will release versions of Glympse for BlackBerry, Windows Mobile, iPhone and Nokia (NOK) phones in the coming weeks. Users can download the Glympse software onto G1 phones through Android Market, the online clearinghouse for applications for Android phones.

I used Glympse on an iPhone and a G1 and, for comparison, tried out a couple of other location-sharing applications, Google Latitude and Loopt. When you start the Glympse application, it identifies where you are on a map using a combination of location technologies in cellphones, including GPS satellites, Wi-Fi hot spots and phone towers.

Your location isn’t shared with others until you “send a Glympse” to someone. The software allowed me to send a Glympse with my location for selected chunks of time lasting anywhere from zero minutes to four hours. Picking zero minutes shared only my location at the moment of sending, while selecting four hours meant the recipients of my Glympse could track me for that period of time, wherever I went.

The sender of a Glympse can address it by entering a recipient’s email address, or a mobile-phone number for a text message. Recipients get a message with a link to a map on a Web page. A nice thing about the service is that it doesn’t require recipients to have the Glympse software, though the experience is richer when they do.

Sending a Glympse can be helpful anytime a friend, family member or colleague is expecting you. You can send a Glympse that lets a friend know you’re stuck in heavy traffic (although it’s wise to do that before you’re on the road to stay safe and, in some states, to avoid breaking the law). Parents can insist that teens send a Glympse when they go out for the evening.

Bryan Trussel, the CEO of Glympse, sent me several Glympses with short messages like “late lunch meeting” and “headed home” to explain where he was going. On the G1, I could see an icon representing Mr. Trussel moving around a map as he drove through the streets of Redmond, Wash., including his speed. I was also able to see traffic conditions, which would have been helpful if he had been running late. Glympse gave me a similar view of his location through a Web browser running on my PC. On the iPhone, the experience was more static, forcing me to reload a Web page to get a fresh view of Mr. Trussel’s whereabouts. Glympse says it will fix this so users of the iPhone can watch someone’s location in real time.

I encountered a bug with the service when I sent a couple Glympses to my own cellphone and that of a colleague — both BlackBerrys and neither of which had Glympse software. Both Glympses linked to high-level maps suggesting I was somewhere in North America, which wasn’t very helpful, even if it was technically accurate. The company couldn’t figure out what the problem was, and it eventually stopped happening for me too.

Once a Glympse expires, the service no longer tracks the sender’s location. It will show the sender’s last known location for 48 hours after the Glympse expires. Glympse may some day use your location information to target advertising to you, but the company isn’t doing that for now.

I’m far more comfortable with this form of finite location-sharing than the approach used by other services. Google Latitude lets you share your location to only a list of friends. It gives you the option of turning location sharing off or, through a “city level” option, it reveals only your general whereabouts. Loopt similarly allows you to set options to show, or hide your location from all or some online friends. A feature called Loopt Mix lists strangers you can send messages to in your general vicinity — many of whom seemed to be looking for romantic partners in my area.

Despite these controls, I easily forgot I was sharing my location with these two services. This might be fine for someone who enjoys being tracked down by friends during a night out on the town or is diligent about changing privacy settings when they want to go stealth.

I’m too lazy to manage my privacy so closely though. I don’t mind giving friends a look at my location, but only if I know the invitation isn’t open-ended.

Email nick.wingfield@wsj.com.