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	<title>Personal Technology &#187; America Online</title>
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		<title>True/Slant Tests Another Model Of Web Journalism</title>
		<link>http://ptech.allthingsd.com/20090408/trueslant-tests-another-model-of-web-journalism/</link>
		<comments>http://ptech.allthingsd.com/20090408/trueslant-tests-another-model-of-web-journalism/#comments</comments>
		<pubDate>Thu, 09 Apr 2009 01:08:03 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20090408/trueslant-tests-another-model-of-web-journalism/</guid>
		<description><![CDATA[True/Slant takes a novel approach to Web journalism with new forms of advertising and an effort to blend journalism and social networking.]]></description>
			<content:encoded><![CDATA[<p>As newspapers, magazines and TV stations face dire economic challenges, and journalism moves increasingly online, debates are raging about how best to preserve quality news and commentary while still making money.</p>
<p>There&#8217;s lots of experimentation with different approaches. Many journalists, old and new, are operating as stand-alone bloggers, but finding it hard to make a living. Web advertising has weakened with the economy, and often can&#8217;t cover the costs of expensive reporting. A couple of respected traditional publications have successfully attracted large numbers of paid subscribers online, but many others who have tried have failed.</p>
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<p>Meanwhile, advertisers also are scrambling to figure out the best way to sell their products online, in a manner that both attracts potential customers and blends in well with the content and style of news sites. And publishers are trying to capture the conversation and sense of community that permeate services like Facebook and Twitter.</p>
<p>This week, a new Web news site is entering the fray, with a novel approach to journalistic entrepreneurship, new forms of advertising, and an effort to blend journalism and social networking.</p>
<p>The site, called True/Slant, at <a href="http://trueslant.com" rel="external">trueslant.com</a>, is opening its doors via an odd preliminary status it calls an &#8220;open alpha.&#8221; This means it&#8217;s rough around the edges, and not yet taking in revenue, but hopes to attract enough participation to hone its design and operation.</p>
<p>True/Slant is run by a former news executive at America Online who worked at a variety of publications, including The Wall Street Journal. It covers a wide range of topics, such as politics, culture, sports, business, health, science and food.</p>
<p>It is launching with 65 journalists, or &#8220;knowledge experts,&#8221; assigned to specific topics. Each of these contributors gets a page to house their journalism and, it is hoped, an active social network of followers who will regularly discuss the articles they read there. Each page also will feature headlines of stories elsewhere on the Web selected by the contributors. These &#8220;headline grabs&#8221; link back to the originating outside site.</p>
<p>The initial group of contributors includes current or former writers for publications such as the Financial Times, Rolling Stone, the New York Times, Time magazine and the Boston Globe.</p>
<p>Readers can go directly to the page of their favorite contributor, but the site&#8217;s home page will knit together popular content and contributors, and each reader will be able to track multiple topics and contributors through a streaming feed called &#8220;I&#8217;m following.&#8221;</p>
<p>True/Slant will run regular Web ads throughout. But, in a highly unusual move, the site plans to offer advertisers their own entire pages where they can run blogs and try to attract a network of followers. These will have the same design and features of the journalists&#8217; pages, but will be labeled as ad content.</p>
<p>The journalists are paid a small amount, but the plan is to turn them into minipublishers under the True/Slant umbrella. They will be offered a share of the advertising and sponsorship revenues their individual pages generate and, in some cases, equity in True/Slant, which is backed by venture capital.</p>
<p>These contributors are allowed to keep writing elsewhere, either online or in traditional media, and even to promote these outside efforts on True/Slant. But they are expected to post original commentary and analysis to True/Slant. They also are allowed to arrange for their own advertising or sponsorships, in addition to what True/Slant can sell, and even, in some cases, to add other authors to their pages.</p>
<p>In another unusual move, the contributors also are required to actively engage with readers on the site. They must post a minimum number of comments in reader discussions about their articles and curate the comments, giving prominence to the most interesting. They are even expected to comment on each other&#8217;s posts.</p>
<p>This required engagement is an attempt to capture some of the excitement of a social network, and it ties in directly with a contributor&#8217;s success. On the home page, and elsewhere throughout the site, True/Slant promotes not only the most popular contributors, but also the most active ones. High rankings in these categories can lead to higher traffic on each contributor&#8217;s page, and, indirectly, to higher income.</p>
<p>Readers who are active commenters can also gain prominence on the site, especially if those comments are popular or called out for special attention. A front-page panel will highlight the most active commenters, and the most called-out comments.</p>
<p>The layout of the site is clean and handsome, a decent effort to meld a news site and a social network. One layout flaw the company hopes to fix: There&#8217;s no easy way to find a list of all topics, only those it considers hot at any moment.</p>
<p>It&#8217;s way too early to know if True/Slant will succeed. For one thing, it is still dependent on advertising, not subscriptions. And ethical questions could arise, because the site&#8217;s operators don&#8217;t edit or preapprove the content, and the model of blended journalism and advertising could prove problematic.</p>
<p>But it&#8217;s another example of how the Web is changing traditional media, and might be worth a look.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</em></p>
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		<title>SnagFilms Finds  Virtual Theaters  for Documentaries</title>
		<link>http://ptech.allthingsd.com/20080716/snagfilms-finds-virtual-theaters-for-documentaries/</link>
		<comments>http://ptech.allthingsd.com/20080716/snagfilms-finds-virtual-theaters-for-documentaries/#comments</comments>
		<pubDate>Thu, 17 Jul 2008 01:02:02 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20080716/snagfilms-finds-virtual-theaters-for-documentaries/</guid>
		<description><![CDATA[SnagFilms is a great idea for getting documentary films in front of more people, writes Walt Mossberg. It's a new service that allows anyone with a blog, a Web site, or even a page on a social-networking site, to open a virtual movie theater and show these documentaries, free.]]></description>
			<content:encoded><![CDATA[<p>Thousands of feature-length documentary films are produced every year, but almost nobody gets a chance to see them. A few dozen are shown to small audiences at major film festivals, and a handful make it into theaters. For every blockbuster like &#8220;An Inconvenient Truth,&#8221; there are hundreds of documentaries that never find an audience.</p>
<p>Starting Thursday, however, there will be a new online service that aims to change all that. The service, called SnagFilms, allows anyone with a blog, a Web site, or even a page on a social-networking site, to open a virtual movie theater and show these documentaries, free. The virtual theater is a small widget that contains the film, and that can be embedded easily and quickly in a wide variety of popular social-networking services and blog platforms. No technical knowledge is needed.</p>
<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1659860865}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
<p>Once a site or page owner &#8220;snags&#8221; a film in this way, visitors to the site can view it in a larger window that pops out from the widget. This window plays the film, displays some ads and provides links to charities or organizations related to the topic of the movie. The films can even be played in full-screen mode. Many also include links for buying a DVD of the film. All that&#8217;s missing is the popcorn.</p>
<p>These aren&#8217;t homemade, three-minute YouTube (GOOG) clips. Nearly all are feature-length, professionally produced documentaries, from both small independent filmmakers and well-known sources such as PBS and National Geographic.</p>
<p>The owner of the site or blog gets no direct revenue from posting the films. He or she is, in effect, donating space to support the film or the cause it highlights, a decision SnagFilms calls &#8220;filmanthropy.&#8221; But the filmmaker and SnagFilms do make money &#8212; splitting advertising revenue equally. And the charity or organization can make money, too, if viewers opt to donate. The filmmaker also can make money from DVD sales, paying SnagFilms an 8.5% commission.</p>
<p>I have been testing a prerelease version of the SnagFilms service and have posted SnagFilms widgets with no problems to Facebook, MySpace (News Corp), iGoogle, Netvibes, Blogger, Windows Live Spaces (MSFT) and Vox. Many more Web sites can house these widgets, including the vast number of blogs built on the popular WordPress and TypePad platforms.</p>
<p>Here&#8217;s how it works. You just go to the SnagFilms Web site at <a href="http://www.snagfilms.com" rel="external">www.snagfilms.com</a>, select one or more of the 250 or so films available at launch and click the snag button. A menu pops up that lists numerous popular networking services and platforms. Clicking one will automatically post the SnagFilms widget of your choice on your page or site at one of these services. You can also simply view the films at the SnagFilms site.</p>
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<p>Each widget includes an &#8220;info&#8221; button that takes you to a page on the SnagFilms site giving the details and background on the film. You can also leave comments here, rate the film, order the DVD and see recommendations for related films.</p>
<p>The system is viral, so you don&#8217;t have to start at the SnagFilms site. A Web surfer who sees a SnagFilms movie anywhere on the Web can spread it around just by clicking the snag button on every widget. The snag button allows the viewer to either host the film or to email a link to the film that will bring friends to the SnagFilms site to view or snag it.</p>
<p>SnagFilms is the brainchild of Ted Leonsis, a former top executive at America Online (TWS), who in recent years has become a documentary-film producer. He became frustrated with the distribution bottleneck for such films and arranged to take over AOL&#8217;s documentary site, TrueStories, and turn it into SnagFilms. He also is chairman of the board of a company, Clearspring, which created the film widgets.</p>
<p>At launch, the SnagFilms catalog includes well-known documentaries like &#8220;Super Size Me,&#8221; but also lesser-known films on a wide variety of topics, including college football, AIDS in Africa, politics, profiles of average people and tales of the New York Fire Department. One of my favorites was &#8220;Paper Clips,&#8221; the story of how a school in Tennessee learned about the Holocaust.</p>
<p>Filmmakers can submit movies to the site by sending an email to: <a href="mailto:submissions@snagfilms.com" rel="external">submissions@snagfilms.com</a>. SnagFilms says it doesn&#8217;t censor or edit the films, but won&#8217;t accept pornography or films deemed to encourage hate. It does have a selection process, so not all films submitted will make it onto the site. The company hopes to add more films soon.</p>
<p>I had only two gripes about SnagFilms. First, the films should be able to play inside the widget itself, with an option inside to play at larger sizes. Having to open a separate browser window is a pain. The company says it&#8217;s working on this.</p>
<p>Second, the initial catalog is light on documentaries from a conservative or probusiness perspective. But the company says it is &#8220;actively seeking to offer differing viewpoints&#8221; and will soon add &#8220;a number of films that are quite conservative in philosophy.&#8221;</p>
<p>SnagFilms is a great idea for getting documentary films in front of more people. It&#8217;s another example of how the Web is changing media distribution for the better.</p>
<ul>
<li>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</li>
</ul>
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		<title>Newer, Faster, Cheaper iPhone 3G</title>
		<link>http://ptech.allthingsd.com/20080708/newer-faster-cheaper-iphone-3g/</link>
		<comments>http://ptech.allthingsd.com/20080708/newer-faster-cheaper-iphone-3g/#comments</comments>
		<pubDate>Wed, 09 Jul 2008 01:10:34 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20080708/newer-faster-cheaper-iphone-3g/</guid>
		<description><![CDATA[Smart-phone shoppers who have been waiting for a cheaper iPhone that runs on faster cell networks might want to take the plunge on the iconic device's latest iteration, but service costs have risen and battery life has dropped.]]></description>
			<content:encoded><![CDATA[<p><a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=aapl'>Apple</a> Inc.&#8217;s iPhone has been the world&#8217;s most influential smart phone since its debut a year ago, widely hailed for its beauty and functionality. It was a true hand-held computer that raised the bar for all its competitors. But that first iPhone had two big drawbacks: It was expensive, and it couldn&#8217;t access the fastest cellular-phone networks.</p>
<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1655783605}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
<p>On Friday, Apple (AAPL) is launching a second-generation iPhone, called the iPhone 3G, which addresses both of those problems, while retaining the look and feel of the first model&#8217;s hardware and software.</p>
<p>The base version of the new iPhone costs $199 &#8212; half the $399 price of its predecessor; the higher-capacity version is now $299, down from $499. Yet, this new iPhone is much, much faster at fetching data over cellphone networks because it uses a speedy cellular technology called 3G. And it now sports a GPS chip for better location sensing.</p>
<p>The company also is rolling out the second generation of its iPhone operating system, with some nice new features, including wireless synchronization with corporate email, calendars and address books. And there&#8217;s a new online store for third-party iPhone programs that Apple hopes will make the device usable for a wider variety of tasks, including gaming and productivity applications. This new software and store will also be available on older iPhones, through a free upgrade.</p>
<p>I&#8217;ve been testing the iPhone 3G for a couple of weeks, and have found that it mostly keeps its promises. In particular, I found that doing email and surfing the Internet typically was between three and five times as fast using AT&amp;T&#8217;s 3G network as it was with the older AT&amp;T network to which the first iPhone was limited.</p>
<div class="media-LEFT" style="width: 200px;"><img src="http://online.wsj.com/public/resources/images/PJ-AM731_pjPTEC_20080708215947.jpg" alt="iPhone 3G" height="223" width="200" /><br />Apple&#8217;s new iPhone operating system includes an &#8216;App store,&#8217; where you can browse for, and download, third-party software.</div>
<p>The iPhone 3G is hardly the first phone to run on 3G networks, and it still costs more than some of its competitors. But overall, I found it to be a more capable version of an already excellent device. And now that it&#8217;s open to third-party programs, the iPhone has a chance to become a true computing platform with wide versatility.</p>
<p>There are two big hidden costs to the new iPhone&#8217;s faster speed and lower price tag. First, in my tests, the iPhone 3G&#8217;s battery was drained much more quickly in a typical day of use than the battery on the original iPhone, due to the higher power demands of 3G networks. This is an especially significant problem because, unlike most other smart phones, the iPhone has a sealed battery that can&#8217;t be replaced with a spare.</p>
<p>Second, Apple&#8217;s exclusive carrier in the U.S., <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=t'>AT&amp;T</a> Inc. (T), has effectively negated the iPhone&#8217;s up-front price cut by jacking up its monthly fee for unlimited data use by $10. Over the course of the two-year contract you must sign to get the lower hardware prices, that adds $240, overwhelming the $200 savings on the phone itself. If you want text messaging, the cost rises further. With the first iPhone, 200 text messages a month came free. Now, 200 messages will cost $5 a month, or another $120 over the two-year contract.</p>
<p>The iPhone 3G still has a couple of features that made the first version unpalatable to some potential buyers. It uses a virtual on-screen keyboard instead of a physical one. While I find the virtual keyboard easy and accurate, not everyone does. Also, in the U.S. and in many other countries, the iPhone is still tied to a single exclusive carrier, whose coverage or rate plans may be unacceptable to some.</p>
<p>Here is a rundown of the changes in the new model.</p>
<p><strong>Design:</strong> The new iPhone looks almost exactly like the old one. It is the same length and width, has the same big, vivid screen, and has the same number and layout of buttons. The main difference is the back, which is now plastic instead of mostly metal and curved instead of flat. It&#8217;s very slightly thicker in the middle, with tapered edges, and weighs a tiny bit less.</p>
<div class="media-CENTER" style="width: 300px;"><img src="http://online.wsj.com/public/resources/images/OB-BU420_Pj_pte_20080708195002.jpg" alt="photo" height="232" width="300" /><br />The new iPhone 3G (left) delivers much higher Internet download speeds over cellular networks than the original iPhone (right).</div>
<p>Like its predecessor, the iPhone 3G comes in two models distinguished only by storage capacity: 8 gigabytes and 16 gigabytes. The top model is available in black or white.</p>
<p>Apple has greatly improved the audio on the new iPhone. I found the speaker was much louder, for music and for the speakerphone. But the new phone produced an echo when used with the built-in Bluetooth system in my car. Also, the headphone jack is now flush with the case instead of recessed as on the first model, so it can accept any standard stereo earphones.</p>
<p>The camera, however, is still bare-bones. It can&#8217;t record video and has a resolution of just two megapixels. The power adapter is now tiny, at least in the U.S., but Apple no longer includes a dock for charging, just a cable.</p>
<p><strong>Software:</strong> The basic software is similar. The biggest addition for some users will be full compatibility with Microsoft&#8217;s (MSFT) widely used Exchange ActiveSync service, which many corporations use. In my tests, I was able to connect the iPhone 3G to my company&#8217;s Exchange servers in a few minutes, and my corporate email, calendar and contacts were replicated on the phone. Any changes I made on the iPhone were reflected almost instantly in Microsoft Outlook on my company PC, and vice versa. Email was pushed to the phone as soon as it was received on the company&#8217;s servers.</p>
<p><strong>One drawback:</strong> While you can have both personal and Exchange email accounts on the new iPhone, if you synchronize with Exchange calendars and contacts, your personal calendar and contacts are erased.</p>
<p>The new iPhone and upgraded older iPhones also will be able to use a new Apple consumer service, MobileMe, which offers synchronized push email, calendars, photos and contacts.</p>
<p>There are other improvements. You can now delete multiple emails at once, set parental controls and search your contacts. You can also save photos in emails or from Web sites. You can also now open Microsoft PowerPoint files sent as attachments, though I found in my tests that opening larger PowerPoint files crashed the phone.</p>
<p>Some software features missing from the first iPhone are still AWOL on the new one. There&#8217;s no copy and paste function, no universal search, no instant messaging and no MMS for sending photos quickly between phones.</p>
<p><strong>Network:</strong> Like the old iPhone, the new one can perform Internet tasks using either Wi-Fi wireless networking or the cellphone networks. But the addition of 3G cellular capability makes the new model more useful for Web surfing, email and other data tasks when you&#8217;re not in Wi-Fi range. In my tests, in Washington and New York, I got data speeds mostly ranging between 200 and 500 kilobits per second. By comparison, the original iPhone, tested in the same spots at the same time, mostly got cellular data speeds between 70 and 150 kbps on AT&amp;T&#8217;s old EDGE network. The new iPhone typically was between three and five times as fast as the old one.</p>
<p>While AT&amp;T now has 3G networks in 280 U.S. cities, and aims to be in 350 by year end, it is converting its cellphone towers gradually, so not all areas of included cities have 3G coverage. The new iPhone falls back to EDGE speeds when 3G isn&#8217;t present.</p>
<p>One side benefit to 3G is that in some areas, voice coverage improves. At my neighborhood shopping center, where the first iPhone got little or no AT&amp;T service, the iPhone 3G registered strong coverage. But I still found that calls regularly broke up on some major streets. In New York City, riding in a taxi along the Hudson, one important call was dropped three times on the new iPhone. Finally, I borrowed a cheap Verizon (VZ) phone and got perfect reception.</p>
<p><strong>Battery life:</strong> Apple claims that over 3G, the new iPhone can get five hours of talk time, or five hours of Internet use. Talk time is twice as long on the older EDGE network, and Internet time is an hour better with Wi-Fi.</p>
<p>I ran my own battery tests using the phone&#8217;s 3G capability. Although I left the Wi-Fi function on, I didn&#8217;t connect it to a network, so the phone had to rely on 3G. In my test of voice calling, I got 4 hours and 27 minutes, short of Apple&#8217;s maximum claim and nearly three hours less than what I recorded in the same test last year on the original iPhone. In my test of Internet use over 3G, I got 5 hours and 49 minutes, better than Apple&#8217;s claim, but far short of the nine hours I got using Wi-Fi in last year&#8217;s tests.</p>
<p>More important, in daily use, I found the battery indicator on the new 3G model slipping below 20% by early afternoon or midafternoon on some days, and it entirely ran out of juice on one day. I overcame this problem by learning to use Wi-Fi instead of 3G whenever possible, turning down the screen brightness and even turning off 3G altogether, which the phone permits.</p>
<p>The iPhone 3G&#8217;s battery life is comparable to, or better than, that of some other 3G competitors. But they have replaceable batteries. The iPhone doesn&#8217;t.</p>
<p><strong>Third-party software:</strong> If things go as Apple hopes, third-party software could be the biggest attraction to the new iPhone 3G, and to upgraded older iPhones. By some estimates, there will be hundreds of these programs, some free and some paid, almost immediately.</p>
<p>Apple didn&#8217;t supply me with programs for testing, but I managed to try several on older devices upgraded to the new operating system. I tested a game that used the phone&#8217;s motion sensors to control the action, and I tested several programs from America Online (TWX), including AOL Instant Messenger; AOL Radio, which streams music from the Internet; and AOL&#8217;s Truveo video search engine. All worked very well.</p>
<p>Among the programs Apple has publicly previewed were a sales automation program from Salesforce.com, a game called Super Monkey Ball from Sega and a program for bidding on eBay (EBAY). Also made public were a news reader from the Associated Press, a program for following live games from Major League Baseball and several programs for doctors, including the Epocrates drug reference.</p>
<p><strong>Bottom line:</strong> If you&#8217;ve been waiting to buy an iPhone until it dropped in price, or ran on faster cell networks, you might want to take the plunge, if you can live with the higher service costs and the weaker battery life. The same goes for those with existing iPhones who love the device but crave faster cellular data speeds. But if you already own an iPhone, and can usually use Wi-Fi for data, you probably should hold off and get the free software upgrade before deciding whether it&#8217;s worth getting the new hardware.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</em></p>
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		<title>Microsoft Offers Range Of Programs That Run Off Web, Not Hard Disk</title>
		<link>http://ptech.allthingsd.com/20051215/microsoft-web-programs/</link>
		<comments>http://ptech.allthingsd.com/20051215/microsoft-web-programs/#comments</comments>
		<pubDate>Thu, 15 Dec 2005 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Google]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Windows]]></category>
		<category><![CDATA[Yahoo]]></category>
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		<category><![CDATA[Web]]></category>
		<category><![CDATA[Web 2.0]]></category>

		<guid isPermaLink="false">http://ptech.allthingsd.com/20051215/microsoft-offers-programs-that-run-on-web/</guid>
		<description><![CDATA[Walt Mossberg takes an early look at three programs that are part of Windows Live, a major Microsoft initiative to produce applications that are run over the Web rather than a hard disk.]]></description>
			<content:encoded><![CDATA[<p>The software business is making a slow transition from programs that are installed on a computer&#8217;s hard disk to programs that live wholly, or partly, on external servers. These new-style programs, called Web applications, are meant to be launched and run over the Internet, from a Web browser, or from some other small piece of software on your PC.</p>
<p>Like all other trends in technology, this one, sometimes called &#8220;Web 2.0,&#8221; is overhyped. It&#8217;s been happening quietly for years, but it&#8217;s a long way from replacing all the software you use.</p>
<p>Still, the biggest software company of all, Microsoft, has recently launched a major initiative to produce this kind of remote software. Its project, called Windows Live, is hardly unique. Google, Yahoo, America Online and many others are also offering new Web applications. But Microsoft&#8217;s Windows Live may be the biggest of these efforts.</p>
<div class="media-LEFT" style="width: 259px;"><img src="http://online.wsj.com/public/resources/images/MK-AF471_PTECH_20051214202408.jpg" alt="Google Earth and Microsoft" height="413" width="259" /><br />Google Earth image of building housing Journal&#8217;s Washington bureau, top; the Microsoft image, below.</div>
<p>Why would Microsoft, or its rivals, want to make this switch? Well, theoretically at least, it allows them to write one program that can be used on multiple platforms &#8212; say, both Windows and Macintosh computers, or even cellphones. And it may allow them to sell subscriptions to their software, or to sell ads that could run inside the software. It will also make it easier to update programs, and to construct programs that can synchronize data among multiple PCs or users.</p>
<p>Some of this stuff would clearly benefit consumers. You could fire up your favorite program from any Internet-connected device, just as you can log onto Web-based email now from any PC. And you wouldn&#8217;t have to download or install updates.</p>
<p>But other features of this new world, like ads in software, may be annoying to many consumers. In the world of Web 2.0, people without fast, costly broadband connections would be able to do less and less with their computers.</p>
<p>To get an early look at this new approach, I&#8217;ve been poking around in Windows Live, which is a grab bag of mostly free programs. Some, like Windows Live Messenger and Windows Live Mail, are renamed and revamped parts of the company&#8217;s MSN online service. Others, like the OneCare Live security service, are new ideas.</p>
<p>All of these programs are in the testing phase, and this column isn&#8217;t intended to be a full review of any of them. But here&#8217;s a quick, early look at three components of Windows Live.</p>
<p><strong>Windows Live Local:</strong> This is a local search and mapping service, complete with aerial photos of cities and towns. Built on an earlier Microsoft project called Virtual Earth, it&#8217;s intended to compete with the local search and mapping features of Google and Yahoo. It&#8217;s also a competitor to Google Earth, a satellite mapping service that requires an installed program to use. By contrast, Windows Live Local works entirely from a Web browser, and it runs in both Internet Explorer and Firefox, and on both Windows and Macs.</p>
<p>The most startling feature of Windows Live Local is that it can display real 3D aerial images of buildings and houses in many U.S. cities and suburbs. These pictures don&#8217;t merely display the roofs of buildings, as Google&#8217;s do, but their sides. The difference is enormous. Instead of puzzling over roof shapes, you can easily identify buildings and get a much better feel for neighborhoods.</p>
<p>In its current form, however, Live Local has limitations. For large swaths of the country, 3D photos, which Microsoft calls &#8220;Bird&#8217;s Eye&#8221; views, aren&#8217;t available. In Bird&#8217;s Eye mode, panning and zooming are clumsy and limited, street names aren&#8217;t overlaid on the images, and there&#8217;s no easy way to save them. But it&#8217;s still a huge step forward. It&#8217;s at <a href="http://local.live.com" rel="external">local.live.com</a>.</p>
<p><strong>Windows Live Mail:</strong> This is a massive upgrade of Microsoft&#8217;s popular free Hotmail email service. It is simultaneously much cleaner looking and more sophisticated. There&#8217;s now a preview pane to the right of the message list, just as in Outlook. Messages can be dragged into folders. When you right click on something, useful email options appear instead of just browser commands.</p>
<p>The new mail program auto-completes addresses and saves sent messages. There are various new security and editing features. Overall, it works much more like Outlook or Outlook Express, though currently many features don&#8217;t work on the Mac or Firefox. It will also offer two gigabytes of free storage. People with current Hotmail addresses will be able to keep them, but new addresses will look like &#8220;johndoe@livemail.com.&#8221; It will be available at <a href="http://mail.live.com" rel="external">mail.live.com</a> soon.</p>
<p><strong>Windows Live OneCare:</strong> This is a complete, managed security service, for Windows only, that will be available by paid subscription. The goal is to keep a computer constantly protected and updated with little or no intervention from the user. It does require locally installed software, but it&#8217;s managed remotely by Microsoft, the same way a corporate IT department remotely manages the security of all the computers at a company.</p>
<p>OneCare, which I will review in full later, also has features to keep a computer tuned up and backed up. As of now, it lacks a crucial feature: antispyware capability. But that is planned. It&#8217;s at <a href="http://onecare.com" rel="external">onecare.com</a>.</p>
<ul>
<li><strong>Email me</strong> at <a href="mailto://mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</li>
</ul>
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		<title>With Its New Version, Skype Phone Service May Enter Mainstream</title>
		<link>http://ptech.allthingsd.com/20051201/skype-mainstream/</link>
		<comments>http://ptech.allthingsd.com/20051201/skype-mainstream/#comments</comments>
		<pubDate>Thu, 01 Dec 2005 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[Google]]></category>
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		<category><![CDATA[eBay]]></category>
		<category><![CDATA[Linksys]]></category>
		<category><![CDATA[microphone]]></category>
		<category><![CDATA[Skype]]></category>

		<guid isPermaLink="false">http://ptech.allthingsd.com/20051201/skype-may-be-set-to-enter-mainstream/</guid>
		<description><![CDATA[Internet phone network Skype is set to release a major software update and is introducing a new breed of compatible telephone handsets. This combination of hardware and software could propel the service into the mainstream.]]></description>
			<content:encoded><![CDATA[<p>One of the cult hits of the Internet has been a service called Skype, based in Luxembourg, that allows its registered users to make free computer-to-computer phone calls to each other anywhere in the world. Millions of people world-wide use it, and the company was recently snapped up by eBay, the e-commerce giant.</p>
<p>Still, for all its success, Skype has been a niche product, little used by mainstream, non-techie consumers. Much less popular in the U.S. than in Europe, it has mainly appealed here to budget-conscious folks like students and recent immigrants, who often want to make lots of international phone calls.</p>
<p>There are two big reasons for Skype&#8217;s niche status. First, many computers aren&#8217;t equipped with microphones. Most modern laptops come with built-in mikes, but the vast majority of PCs are still desktops, which typically lack mikes. Second, even when computers have mikes, they make clumsy telephones when compared with real phones, which are specifically designed for voice communication.</p>
<p>In addition, free Skype calls can be made only to other Skype users. If you want to call nonmembers who use real phones, you have to sign up for a prepaid service called SkypeOut, although, at two cents a minute, the calls are cheap.</p>
<p>Now, however, Skype is putting those hurdles behind it. Today, the company plans to release a major new version of its phone-calling software, Skype 2.0, with added features &#8212; including video calling &#8212; and a cleaner interface. It is taking steps to make computer microphones cheap and easy to obtain. More importantly, it is moving its service off the computer to a new breed of Internet-based telephone handsets.</p>
<p>I&#8217;ve been testing Skype 2.0, along with the new, cheap, Skype-branded microphones and a new Skype-compatible phone that frees users from sitting in front of a computer while talking. Despite some flaws, this new combination of hardware and software generally worked well, and I believe it stands a chance of propelling Skype into the mainstream.</p>
<p>There&#8217;s nothing new about using a computer as a phone. And free computer-to-computer phone calls, among fellow users of a service, are also common now. America Online, Yahoo, Microsoft, Apple Computer, Google and others have offered this service for a while. Most also already offer free video calls &#8212; something Skype is just now adding &#8212; for users with Web cameras.</p>
<p>But Skype is the company most identified with free Internet phone calls, and it is trying hard to keep that status. The new Skype 2.0, available at Skype.com, is ready now for Windows and will soon be released for the Macintosh and other platforms.</p>
<p>In my tests of Skype 2.0, I used two different Windows computers to place voice calls to Skype users in California, New York and Berlin, Germany. I also made a couple of SkypeOut calls to phones in the Washington, D.C., area.</p>
<p>The new Skype software was easy to use. It searches for people you know to see if they are registered members, and it lets you add them to your contact list with one click.</p>
<p>All my test calls were very clear, though in most cases there was a slight problem in the first few seconds, when callers couldn&#8217;t hear me. In a couple of cases, the sound dropped out briefly during a call. And Skype disconnected my call to Berlin in the middle, forcing me to redial. Still, as a tradeoff for free calls, the glitches were tolerable.</p>
<p>I used a variety of microphones, built-in and added-on, cheap and expensive. In general, the built-in and costlier add-on mikes worked best. Skype&#8217;s new cheap mike, which comes with an earbud as part of a $4.99 Skype &#8220;starter pack&#8221; available at RadioShack stores, was a little muffled unless I held it close to my mouth.</p>
<p>I also made a few video calls, using a Logitech Web camera. These worked fine, though they displayed the graininess that marks most Web video calling. An audio conference call also worked well, though you can&#8217;t use video if you&#8217;re calling more than one person. Skype also offers a conventional text-based chat system and a feature for transferring files. I tested both, and they worked fine.</p>
<p>But I was most impressed with the new Skype phone I tested, the $100 Linksys CIT200. It looks and works like a regular cordless phone. But it links wirelessly to a little base station that connects to your computer. And it has a big Skype button that connects you to the Skype service via the PC. The phone displays your Skype contacts, and you call them with the press of a button. You can also make calls to non-Skype phones, via SkypeOut.</p>
<p>I tested the phone by calling both Skype users and non-Skype users, and it worked great everywhere in and around my home &#8212; upstairs, downstairs, even outside in the yard.</p>
<p>There are other phones that can now use Skype, ranging from a $16 handset that connects to the PC with a cable to a $100 cellphone-style wireless headset and a $140 cordless phone that can use both Skype and your regular phone service to place calls. All of them liberate Skype users from the PC.</p>
<p>Skype has escaped from its niche and is heading for the mainstream. You might want to give it a try.</p>
<p><strong>Write to</strong> Walter S. Mossberg at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</p>
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