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	<title>Personal Technology &#187; antispyware</title>
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		<title>Ways You Can Avoid Getting Junk Programs on Your New Computer</title>
		<link>http://ptech.allthingsd.com/20070412/new-pc-junk-programs/</link>
		<comments>http://ptech.allthingsd.com/20070412/new-pc-junk-programs/#comments</comments>
		<pubDate>Thu, 12 Apr 2007 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[Macintosh]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[PC]]></category>
		<category><![CDATA[Windows]]></category>
		<category><![CDATA[antispyware]]></category>
		<category><![CDATA[antivirus]]></category>
		<category><![CDATA[Decrapifier]]></category>
		<category><![CDATA[Dell]]></category>
		<category><![CDATA[FileMaker]]></category>
		<category><![CDATA[Gateway]]></category>
		<category><![CDATA[iWork]]></category>
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		<description><![CDATA[Many people are furious about so-called craplets, the unwanted programs that come loaded on most new PCs. Until computer makers stop dumping these junk programs on us, here are some strategies for avoiding them.]]></description>
			<content:encoded><![CDATA[<p>Last week, when I condemned the flood of crippled trial software, ads and offers that come loaded on new Windows Vista computers, readers reacted strongly. I received roughly 700 emails, all but a handful agreeing with me. The column was the most popular article that day on WSJ.com and was cited on numerous other Web sites.</p>
<p>Clearly, many people are furious about these unwanted programs and icons, which are sometimes called craplets. Many would like to smite them without going through the laborious process of uninstalling them manually, one at a time. Some readers suggested strategies. The following are some options.</p>
<p>One ray of hope is a free program called PC Decrapifier. It can be downloaded at <a href="http://www.pcdecrapifier.com" rel="external">pcdecrapifier.com</a>. This software automates the process of uninstalling craplets. It was written originally to clean up Dell computers, but its author says it will work on other brands, too. Before PC Decrapifier runs, it allows you to remove from its proposed deletion list any programs it considers junk, but which you might prefer to retain.</p>
<div style="width: 320px;" class="media-CENTER"><embed src="http://services.brightcove.com/services/viewer/federated_f8/452319854" bgcolor="#ffffff" flashvars="playerId=452319854&amp;viewerSecureGatewayURL=https://services.brightcove.com/services/amfgateway&amp;servicesURL=http://services.brightcove.com/services&amp;cdnURL=http://admin.brightcove.com&amp;domain=embed&amp;autoStart=false&amp;videoId=759345088&amp;" base="http://admin.brightcove.com" name="flashObj" seamlesstabbing="false" type="application/x-shockwave-flash" swliveconnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash" height="290" width="320" /><br /><media-caption>Walt discusses a variety of options for getting rid of unwanted ads and trial software that comes on most new Windows Vista computers.</media-caption></div>
<p>I haven&#8217;t tested PC Decrapifier, but even assuming it works well there are a couple of downsides. First, it may not remove every craplet from every manufacturer. Also, unless you carefully tweak the deletions list, PC Decrapifier might remove some full working copies of preinstalled software that you want; it can&#8217;t easily differentiate between trial and real versions of some commonly bundled programs.</p>
<p>Another option is to order a PC without the craplets in the first place. Some high-end Dell gaming machines are sold this way. Dell says you can also opt out of some third-party software on other models. Certain business models from various makers can be purchased clean, as well. But even business machines sometimes come with unwanted trial software, like limited versions of accounting programs, and may not be configured for consumers.</p>
<p>Dell, Sony and others say they are moving toward a new scenario in which all of this stuff will be easily refused on all models.</p>
<p>An alternate strategy is to avoid brand-name Windows computers and buy a Vista PC from a local shop that will construct it to your specs and leave off all the craplets. The catch is that you may pay more, and you must be certain that the shop will be around and willing to provide support for the life of the machine.</p>
<p>Some techies wrote me to say that the first thing they do with a new PC is to wipe out the hard disk and reinstall Windows so they start with a clean machine. But I can&#8217;t recommend this for average users. For one thing, many new PCs no longer come with disks for reinstalling a full, clean version of Windows. Some have special sections of the hard disk from which you can perform a &#8220;recovery,&#8221; but these recoveries may not be complete or may reload the craplets along with Windows. You could, of course, buy a fresh copy of Vista to reinstall, but that could cost hundreds of dollars.</p>
<p>Also, wiping out and rebuilding an operating system can be tricky for nontechies. Dell told me, &#8220;It is not advisable for nontechie consumers to wipe the hard drive and reinstall. &#8230; This is intended as an emergency backup or for the technically sophisticated.&#8221; Sony and Gateway sent me similar warnings.</p>
<p>Finally, an excellent way to avoid or minimize the craplet problem is to simply buy an Apple Macintosh computer. New Macs don&#8217;t have any craplets displayed on their desktops. On a new Mac, no third-party software is automatically launched when you start the computer, and you don&#8217;t need antivirus or antispyware programs because the Mac is essentially free from those menaces. So, even my year-old Mac laptop reboots roughly three times as fast as my three-week-old Sony.</p>
<p>Apple does include a few third-party programs on Macs, including one that, oddly, is for drawing comic-strip effects on photos. But these are tucked away in the applications folder and most are full working versions, not trials or offers. The main exception is a trial version of Microsoft Office. With some Mac models, you get trials of two Apple programs, iWork and FileMaker Pro. But these trials can be deleted simply by dragging the icons to the trash can.</p>
<p>Computer makers should stop dumping craplets on us. Until they do, you can find ways to avoid them.</p>
<ul>
<li>Email me at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>. See video versions of my reviews at <a href="http://www.wsj.com/mossbergvideo" rel="external">wsj.com/mossbergvideo</a>.</li>
</ul>
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		<title>Vista: Worthy, Largely Unexciting</title>
		<link>http://ptech.allthingsd.com/20070118/vista-worthy-unexciting/</link>
		<comments>http://ptech.allthingsd.com/20070118/vista-worthy-unexciting/#comments</comments>
		<pubDate>Thu, 18 Jan 2007 23:59:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[Macintosh]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[PC]]></category>
		<category><![CDATA[Windows]]></category>
		<category><![CDATA[Aero]]></category>
		<category><![CDATA[antispyware]]></category>
		<category><![CDATA[Dell]]></category>
		<category><![CDATA[Explorer]]></category>
		<category><![CDATA[Flip 3D]]></category>
		<category><![CDATA[Hewlett-Packard]]></category>
		<category><![CDATA[Home Basic]]></category>
		<category><![CDATA[laptop]]></category>
		<category><![CDATA[Mac]]></category>
		<category><![CDATA[Media Center]]></category>
		<category><![CDATA[Outlook]]></category>
		<category><![CDATA[Sidebar]]></category>
		<category><![CDATA[Spy Doctor]]></category>
		<category><![CDATA[Spy Sweeper]]></category>
		<category><![CDATA[Vista]]></category>
		<category><![CDATA[wireless]]></category>
		<category><![CDATA[Word]]></category>
		<category><![CDATA[XP]]></category>

		<guid isPermaLink="false">http://ptech.allthingsd.com/20070413/vista-worthy-unexciting/</guid>
		<description><![CDATA[Vista is the best version of Windows that Microsoft has produced, Walt Mossberg says. But while navigation has been improved, the successor to XP isn't a breakthrough in ease of use.]]></description>
			<content:encoded><![CDATA[<p>A new version of Microsoft Windows, the world&#8217;s most popular and important computer operating system, will finally arrive for consumers on Jan. 30. It has taken the giant software maker more than five years to replace Windows XP with this new version, called Windows Vista &#8212; an eternity by computer-industry reckoning. Many of the boldest plans for Vista were discarded in that lengthy process, and what&#8217;s left is a worthy, but largely unexciting, product.</p>
<p>Vista is much prettier than previous versions of Windows. Its icons look better, windows have translucent borders, and items in the taskbar and in folders can display little previews of what they contain. Security is supposedly vastly better; there are some new free, included programs; and fast, universal search is now built in. There are hundreds of other, smaller, improvements and additions throughout the system, including parental controls and even a slicker version of Solitaire.</p>
<p>After months of testing Vista on multiple computers, new and old, I believe it is the best version of Windows that Microsoft has produced. However, while navigation has been improved, Vista isn&#8217;t a breakthrough in ease of use. Overall, it works pretty much the same way as Windows XP. Windows hasn&#8217;t been given nearly as radical an overhaul as Microsoft just applied to its other big product, Office.</p>
<div class="media-LEFT" style="width: 245px;"><img src="http://online.wsj.com/public/resources/images/MK-AI050_PTECH_20070117171139.jpg" alt="Photo" height="342" width="245" /><br />Vista&#8217;s Flip 3D feature lets you scroll through images of currently running programs. The sidebar (right) contains miniapplications. The Windows Photo Gallery (left) is for organizing and editing photos.</div>
<p>Nearly all of the major, visible new features in Vista are already available in <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=aapl'>Apple</a>&#8217;s operating system, called Mac OS X, which came out in 2001 and received its last major upgrade in 2005. And Apple is about to leap ahead again with a new version of OS X, called Leopard, due this spring.</p>
<p>There are some big downsides to this new version of Windows. To get the full benefits of Vista, especially the new look and user interface, which is called Aero, you will need a hefty new computer, or a hefty one that you purchased fairly recently. The vast majority of existing Windows PCs won&#8217;t be able to use all of Vista&#8217;s features without major hardware upgrades. They will be able to run only a stripped-down version, and even then may run very slowly.</p>
<p>In fact, in my tests, some elements of Vista could be maddeningly slow even on new, well-configured computers.</p>
<p>Also, despite Vista&#8217;s claimed security improvements, you will still have to run, and keep updating, security programs, which can be annoying and burdensome. Microsoft has thrown in one such program free, but you will have to buy at least one more. That means that, while Vista has eased some of the burden on users imposed by the Windows security crisis, it will still force you to spend more time managing the computer than I believe people should have to devote.</p>
<p>Here&#8217;s a quick guide to the highlights of the new operating system.</p>
<h5 class="subhed">Versions and Upgrading</h5>
<p>Vista comes in six versions, two of which are primarily aimed at consumers. One, called Home Premium, is the one most consumers will want. It contains the full Aero interface, and it includes the functionality of Windows Media Center and Windows Tablet edition, which have been discontinued as separate products. Home Premium costs $239, or $159 if you are upgrading from an earlier version of Windows. It will come preloaded on most midrange and some high-end consumer PCs.</p>
<p>The other main consumer edition of Vista is the stripped-down version, called Home Basic. It includes the improved security and search but leaves out the new Aero interface and the Media Center and Tablet functions. It will be preloaded on low-price PCs. Home Basic will cost $199, or $100 for upgraders.</p>
<p>A third version, called Ultimate, will wrap up everything in Home Premium with some additional features from the business versions of Vista. This is for power users, and it is likely to be preloaded on high-end PCs. But some regular users may need Vista Ultimate if their companies have particular network configurations that make it impossible to connect to the company network from home with Home Basic or Home Premium. Vista Ultimate will cost $399, or $259 as an upgrade.</p>
<p>Even if you buy the Home Premium or Ultimate editions, Vista will revert to the Basic features if it detects that your machine is too wimpy to run the new user interface.</p>
<p>For most users who want Vista, I strongly recommend buying a new PC with the new operating system preloaded. I wouldn&#8217;t even consider trying to upgrade a computer older than 18 months, and even some of them may be unsuitable candidates. Microsoft offers a free, downloadable Upgrade Advisor program that can tell you how ready your XP machine is. It&#8217;s available at: <a href="http://microsoft.com/windowsvista/getready/upgradeadvisor" rel="external">microsoft.com/windowsvista/getready/upgradeadvisor</a>.</p>
<p>If you bought a PC in the past few months, and it had a &#8220;Vista Capable&#8221; sticker on it, it should be able to run at least Home Basic. If it was labeled &#8220;Premium Ready,&#8221; it should be able to handle Premium and probably Ultimate.</p>
<p>Microsoft says that Home Basic can run on a PC with half a gigabyte of memory and that Premium and Ultimate will work on a PC with one gigabyte of memory. I strongly advise doubling those numbers. To get all the features of Vista, you should have two gigabytes of memory, far more than most people own.</p>
<p>Even more important is your graphics card, a component most people know little about. Home Basic can run on almost any graphics system. But Premium and Ultimate will need a powerful, modern graphics system to run well.</p>
<h5 class="subhed">Performance</h5>
<p>I tested Vista on three computers. On a new, top-of-the-line <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=hpq'>Hewlett-Packard</a> laptop, with Vista preinstalled, it worked smoothly and quickly. It was a pleasure.</p>
<p>On a three-year-old H-P desktop, a Vista upgrade installed itself fine. But even though this computer had a full gigabyte of memory and what was once a high-end graphics card, Vista Ultimate reverted to the Basic user interface. And even then, it ran so slowly and unsteadily as to make the PC essentially unusable.</p>
<p>The third machine was a new, small Dell XPS M1210 laptop. In general, Vista ran smoothly and well on this <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=DELL'>Dell</a>, but some operations were annoyingly slow, including creating a new message in the built-in Windows Mail program. This surprised me, because the Dell had two gigabytes of memory and a fast processor.</p>
<h5 class="subhed">Security</h5>
<p>Microsoft says Vista is much more secure than any other operating system. But this is hard to prove, especially at the beginning of its life, when few hackers and malefactors have access to it. One visible security feature asks for your permission before you do potentially dangerous tasks, like installing new software. This is a good thing, and it&#8217;s been on the Macintosh for years. But unlike the Mac version, the Vista version of this permission feature doesn&#8217;t necessarily require you to type in a password, so a stranger or a child using your PC could grant permission for something you yourself might not allow.</p>
<p>Vista also has built-in parental controls so you can restrict what a child can do on the computer. This is also already on the Macintosh, though the Vista controls are more elaborate.</p>
<p>Microsoft includes a free antispyware program in Vista, called Windows Defender. But PC Magazine regards it as inferior to paid programs like Spy Sweeper and Spy Doctor. So you may want to buy one of these. You should also buy an antivirus program, which isn&#8217;t included.</p>
<h5 class="subhed">User Interface</h5>
<p>The new Aero interface is lovely, and it makes using a PC more pleasant and efficient. It apes some elements on the Macintosh but retains a distinct look and feel. Icons of folders look three dimensional, and they pop. Most file icons are thumbnails that show a tiny preview of the underlying document.</p>
<div class="media-RIGHT" style="width: 150px;"><img src="http://online.wsj.com/public/resources/images/MK-AI052A_PTECH_20070117174107.jpg" alt="Vista" height="223" width="150" /><br />Like the rest of Vista, the Start Menu  has a prettier, more refined look.</div>
<p>The old hourglass icon that appeared during delays has been replaced by a gleaming, spinning blue circle. The cutesy names for standard folders, like &#8220;My Pictures,&#8221; have been changed to simpler ones, like &#8220;Pictures.&#8221;</p>
<p>As on the Mac, you can now drag favorite folders into a list at the left of open windows, so it&#8217;s easy to get to them.</p>
<p>A new feature called Flip 3D shows a 3D view of all the programs you&#8217;re running and lets you scroll through them. It&#8217;s like the Mac&#8217;s excellent Exposé feature, though not quite as handy.</p>
<p>Another new feature, called the Sidebar, is a vertical strip at the side of the screen that can contain tiny programs, called Gadgets, displaying things like favorite photos, news headlines, stock prices and the weather. Once again, this is awfully similar to a Macintosh feature called Dashboard, which displays tiny programs called Widgets.</p>
<p>Some familiar Windows features have new names. The old Display control panel, where you chose screen savers and desktop pictures, is now called Personalization. The Add or Remove Programs control panel is now called Programs and Features.</p>
<h5 class="subhed">Search</h5>
<p>Like the Mac, Windows now has rapid, universal, built-in search, a very welcome thing. The main search box is contained at the bottom of the Start menu, and it works well. Other search boxes appear in every open window.</p>
<p>You can also save searches as virtual folders, which will keep collecting files that meet your search criteria. This is another feature introduced earlier by Apple.</p>
<h5 class="subhed">Built-In Programs</h5>
<p>The Outlook Express email program has been given a face-lift and renamed Windows Mail. But it&#8217;s pretty much the same, except for a new junk-mail filter. The Windows Address Book has been renamed Windows Contacts and, oddly, turned into a sort of file folder.</p>
<p>The latest version of the Internet Explorer Web browser, with tabbed browsing, is included, though it&#8217;s also available for Windows XP.</p>
<p>As on the Mac, Windows now has a nice, centralized Calendar program. And there&#8217;s a new photo-organizing program, Windows Photo Gallery, but it&#8217;s inferior to Apple&#8217;s iPhoto because it doesn&#8217;t allow you to create photo books, or add music to slide shows. There&#8217;s also a pretty rudimentary DVD-burning program.</p>
<p>The familiar WordPad program can no longer open Microsoft Word files (ironically, Apple&#8217;s free built-in word processor does).</p>
<p>Gradually, all Windows computers will be Vista computers, and that&#8217;s a good thing, if only for security reasons. But you may want to keep your older Windows XP box around awhile longer, until you can afford new hardware that can handle Vista.</p>
<ul>
<li>Email me at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</li>
</ul>
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		<title>Despite Others' Claims, Tracking Cookies Fit My Spyware Definition</title>
		<link>http://ptech.allthingsd.com/20050714/tracking-cookies/</link>
		<comments>http://ptech.allthingsd.com/20050714/tracking-cookies/#comments</comments>
		<pubDate>Thu, 14 Jul 2005 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Windows]]></category>
		<category><![CDATA[antispyware]]></category>
		<category><![CDATA[browser]]></category>
		<category><![CDATA[cookies]]></category>
		<category><![CDATA[Spy Sweeper]]></category>
		<category><![CDATA[track]]></category>
		<category><![CDATA[Web]]></category>

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		<description><![CDATA[If you don't like the idea of tracking cookies, run an antispyware program that detects and removes them, along with all the other indefensible computer code some companies think they have the right to install.]]></description>
			<content:encoded><![CDATA[<p>Suppose you bought a TV set that included a component to track what you watched, and then reported that data back to a company that used or sold it for advertising purposes. Only nobody told you the tracking technology was there or asked your permission to use it.</p>
<p>You would likely be outraged at this violation of privacy. Yet that kind of Big Brother intrusion goes on every day on the Internet, affecting millions of people. Many Web sites, even from respectable companies, place a secret computer file called a &#8220;tracking cookie&#8221; on your hard disk. This file records where you go on the Web on behalf of Internet advertising companies that later use the information for their own business purposes. In almost all cases, the user isn&#8217;t notified of the download of the tracking cookie, let alone asked for permission to install it.</p>
<p>Luckily, the leading Windows antispyware programs can detect and remove these tracking cookies. It is the best defense a user has against this tactic.</p>
<p>Now, though, some of the companies that place these files on your hard disk are complaining about that defense. Some are urging the antispyware software companies to stop detecting and removing tracking cookies. They assert that the secret placement of these tracking mechanisms is a legitimate business practice, and that tracking cookies aren&#8217;t really spyware or aren&#8217;t harmful.</p>
<p>Unfortunately for consumers, this twisted reasoning is having some impact. In the most notable case, <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=msft'>Microsoft</a> disabled the detection and removal of tracking cookies when it purchased an antispyware program from a small company called Giant and turned it into Microsoft Windows AntiSpyware. That is a big reason why I can&#8217;t recommend the Microsoft product, which still is in the test phase but is available for anyone to download.</p>
<p>Microsoft says it still is evaluating how to treat tracking cookies in the program&#8217;s final release. I believe it is important for consumers to know who is on their side right from the start and who may be being swayed by companies that do things to your computer without telling you.</p>
<p>The antispyware program I currently use and recommend, Spy Sweeper from Webroot Software, still detects and removes tracking cookies. So does another antispyware program derived from some of the same computer code as the Microsoft product &#8212; CounterSpy, by Sunbelt Software. I haven&#8217;t tested the latter program, but it has received good reviews elsewhere. There are other antispyware programs as well that still treat tracking cookies as spyware.</p>
<p>To understand the tracking-cookie issue, you have to know something about cookies overall, and you have to know what spyware actually is.</p>
<p>Cookies are small text files that Web-site operators &#8212; and third-party companies that insert ads into Web sites &#8212; place on a user&#8217;s computer. Many types of cookies are harmless or even helpful. For instance, a cookie might help a Web site remember your preferences for what news topics you chose to see. With your permission, it might store your login information, so you don&#8217;t have to type it in each time you visit a particular site. Antispyware programs aren&#8217;t designed to detect or remove these helpful cookies.</p>
<p>Tracking cookies shouldn&#8217;t be confused with these other cookies. They have no user benefit except the vague promise that the ads you get as a result may be better tailored to your interests.</p>
<p>What is spyware? There are many definitions, but here is mine, in two sentences. Spyware &#8212; and a related category called adware &#8212; is computer code placed on a user&#8217;s computer without his or her permission and without notification, or with notification so obscure it hardly merits the term. Once installed, spyware and adware alter the PC&#8217;s behavior to suit the interests of outside parties rather than those of the owner or user.</p>
<p>Examples of spyware and adware include programs called &#8220;browser hijackers,&#8221; which reset the home page or search engine used by your browser so the user is diverted to the sites of the spyware and adware companies or their clients. Others record your activities and report them to outside parties. Still others push ads in your face, even when you aren&#8217;t using the Web.</p>
<p>Some tracking-cookie purveyors say their cookies aren&#8217;t really spyware because they aren&#8217;t full-fledged programs and they aren&#8217;t as outrageous as spyware programs like &#8220;key loggers,&#8221; which record and report every keystroke you enter. Others argue that the companies don&#8217;t collect personally identifiable data, only aggregate data from many users. To me, tracking cookies clearly meet the obvious definition of spyware.</p>
<p>Rather than trying to legitimize tracking cookies with pressure and marketing campaigns, I suggest that, if they really believe tracking cookies are legitimate, the companies that use them simply go straight. They should ask a user&#8217;s permission to install the cookies, pointing out whatever user benefits they believe the cookies provide. They might even offer users compensation for allowing tracking cookies on their machines.</p>
<p>Until that happens, here is my advice: If you don&#8217;t like the idea of tracking cookies, run an antispyware program that detects and removes them, along with all the other indefensible computer code some companies think they have the right to install. After all, it is your computer.</p>
<p><strong>Write to</strong> Walter S. Mossberg at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a></p>
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