Personal Technology » Asus

A Windows to Help You Forget

Walter S. Mossberg — Thu, 08 Oct 2009 01:02:03 +0000

In just two weeks, on Oct. 22, Microsoft’s long operating-system nightmare will be over. The company will release Windows 7, a faster and much better operating system than the little-loved Windows Vista, which did a lot to harm both the company’s reputation, and the productivity and blood pressure of its users. PC makers will rush to flood physical and online stores with new computers pre-loaded with Windows 7, and to offer the software to Vista owners who wish to upgrade.

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With Windows 7, PC users will at last have a strong, modern successor to the sturdy and familiar, but aged, Windows XP, which is still the most popular version of Windows, despite having come out in 2001. In the high-tech world, an eight-year-old operating system is the equivalent of a 20-year-old car. While XP works well for many people, it is relatively weak in areas such as security, networking and other features more important today than when XP was designed around 1999.

After using pre-release versions of Windows 7 for nine months, and intensively testing the final version for the past month on many different machines, I believe it is the best version of Windows Microsoft (MSFT) has produced. It’s a boost to productivity and a pleasure to use. Despite a few drawbacks, I can heartily recommend Windows 7 to mainstream consumers.

Like the new Snow Leopard operating system released in August by Microsoft’s archrival, Apple (AAPL), Windows 7 is much more of an evolutionary than a revolutionary product. Its main goal was to fix the flaws in Vista and to finally give Microsoft customers a reason to move up from XP. But Windows 7 is packed with features and tweaks that make using your computer an easier and more satisfying experience.

The new taskbar shows small previews of many windows and allows for larger previews.

Windows 7 introduces real advances in organizing your programs and files, arranging your taskbar and desktop, and quickly viewing and launching the page or document you want, when you want it. It also has cool built-in touch-screen features.

It removes a lot of clutter. And it mostly banishes Vista’s main flaws—sluggishness; incompatibility with third-party software and hardware; heavy hardware requirements; and constant, annoying security warnings.

I tested Windows 7 on 11 different computers, ranging from tiny netbooks to standard laptops to a couple of big desktops. These included machines from Lenovo, Hewlett-Packard (HPQ), Dell (DELL), Acer, Asus, Toshiba and Sony (SNE). I even successfully ran it on an Apple Macintosh laptop. On some of these machines, Windows 7 was pre-loaded. On others, I had to upgrade from an earlier version of Windows.

In most cases, the installation took 45 minutes or less, and the new operating system worked snappily and well. But, I did encounter some drawbacks and problems. On a couple of these machines, glacial start-up and reboot times reminded me of Vista. And, on a couple of others, after upgrading, key features like the display or touchpad didn’t work properly. Also, Windows 7 still requires add-on security software that has to be frequently updated. It’s tedious and painful to upgrade an existing computer from XP to 7, and the variety of editions in which Windows 7 is offered is confusing.

Finally, Microsoft has stripped Windows 7 of familiar built-in applications, such as email, photo organizing, address book, calendar and video-editing programs. These can be downloaded free of charge, but they no longer come with the operating system, though some PC makers may choose to pre-load them.

In recent years, I, like many other reviewers, have argued that Apple’s Mac OS X operating system is much better than Windows. That’s no longer true. I still give the Mac OS a slight edge because it has a much easier and cheaper upgrade path; more built-in software programs; and far less vulnerability to viruses and other malicious software, which are overwhelmingly built to run on Windows.

Now, however, it’s much more of a toss-up between the two rivals. Windows 7 beats the Mac OS in some areas, such as better previews and navigation right from the taskbar, easier organization of open windows on the desktop and touch-screen capabilities. So Apple will have to scramble now that the gift of a flawed Vista has been replaced with a reliable, elegant version of Windows.

Here are some of the key features of Windows 7.

New Taskbar: In Windows 7, the familiar taskbar has been reinvented and made taller. Instead of mainly being a place where icons of open windows temporarily appear, it now is a place where you can permanently “pin” the icons of frequently used programs anywhere along its length, and in any arrangement you choose. This is a concept borrowed from Apple’s similar feature, the Dock. But Windows 7 takes the concept further.

For each running program, hovering over its taskbar icon pops up a small preview screen showing a mini-view of that program. This preview idea was in Vista. But, in Windows 7, it has been expanded in several ways. Now, every open window in that program is included separately in the preview. If you mouse over a window in the preview screen, it appears at full size on your desktop and all other windows on the desktop become transparent—part of a feature called Aero Peek. Click on the window and it comes up, ready for use. You can even close windows from these previews, or play media in them.

I found this feature more natural and versatile than a similar feature in Snow Leopard called Dock Expose.

You can also use Aero Peek at any time to see your empty desktop, with open windows reduced to virtual panes of glass. To do this, you just hover over a small rectangle at the right edge of the taskbar.

Taskbar icons also provide Jump Lists—pop-up menus listing frequent actions or recent files used.

Desktop organization: A feature called Snap allows you to expand windows to full-screen size by just dragging them to the top of the screen, or to half-screen size by dragging them to the left or right edges of the screen. Another called Shake allows you to make all other windows but the one you’re working on disappear by simply grabbing its title bar with the mouse and shaking it several times.

File organization: In Windows Explorer, the left-hand column now includes a feature called Libraries. Each library—Documents, Music, Pictures and Videos—consolidates all files of those types regardless of which folder, or even which hard disk, they live in.

Networking: Windows 7 still isn’t quite as natural at networking as I find the Mac to be, but it’s better than Vista. For instance, now you can see all available wireless networks by just clicking on an icon in the taskbar. A new feature called HomeGroups is supposed to let you share files more easily among Windows 7 PCs on your home network. In my tests, it worked, but not consistently, and it required typing in long, arcane passwords.

Touch: Some of the same kinds of multitouch gestures made popular on the iPhone are now built into Windows 7. But these features won’t likely become popular for a while because to get the most out of them, a computer needs a special type of touch screen that goes beyond most of the ones existing now. I tested this on one such laptop, a Lenovo, and was able to move windows around, to resize and flip through photos, and more.

Speed: In my tests, on every machine, Windows 7 ran swiftly and with far fewer of the delays typical in running Vista. All the laptops I tested resumed from sleep quickly and properly, unlike in Vista. Start-up and restart times were also improved. I chose six Windows 7 laptops from different makers to compare with a new MacBook Pro laptop. The Mac still started and restarted faster than most of the Windows 7 PCs. But the speed gap has narrowed considerably, and one of the Lenovos beat the Mac in restart time.

Nagging: In the name of security, Vista put up nagging warnings about a wide variety of tasks, driving people crazy. In Windows 7, you can now set this system so it nags you only when things are happening that you consider really worth the nag. Also, Microsoft has consolidated most of the alerts from the lower-right system tray into one icon, and they seemed less frequent.

Compatibility: I tried a wide variety of third-party software and all worked fine on every Windows 7 machine. These included Mozilla Firefox; Adobe (ADBE) Reader; Google’s (GOOG) Picasa and Chrome; and Apple’s iTunes and Safari.

I also tested several hardware devices, and, unlike Vista, Windows 7 handled all but one smoothly. These included a networked H-P printer, a Canon (CAJ) camera, an iPod nano, and at least five external flash drives and hard disks. The one failure was a Verizon (VZ) USB cellular modem. Microsoft says you don’t need external software to run these, but I found it was necessary, and even then had to use a trick I found on the Web to get it to work.

System Requirements: Nearly all Vista PCs, and newer or beefier XP machines, should be able to run Windows 7 fine. Even the netbooks I tested ran it speedily, especially with the Starter Edition, which lacks some of the powerful graphics effects in the operating system. (Other netbooks will be able to run other editions.)

If you have a standard PC, called a 32-bit PC, you’ll need at least one gigabyte of memory, 16 gigabytes of free hard-disk space and a graphics system that can support Microsoft technologies called “DirectX 9 with WDDM 1.0.” You’ll also need a processor with a speed of at least one gigahertz. If you have a newer-style 64-bit PC, which can use more memory, you’ll need at least two gigabytes of memory and 20 gigabytes of free hard disk space. In either case, you should double the minimum memory specification.

Aero Peek lets you see your desktop by making your windows transparent.

Installation, editions and price: There are four editions of Windows 7 of interest to consumers. One, a limited version called Starter, comes pre-loaded on netbooks. A second, called Professional, is mainly for people who need to tap remotely into company networks (check with your company to see if you need this). A third, called Ultimate, is mainly for techies who want every feature of all other editions. Most average consumers will want Home Premium, which costs $120 for upgrades.

The system for upgrading is complicated, but Vista owners can upgrade to the exactly comparable edition of Windows 7 while keeping all files, settings and programs in place.

Unfortunately, XP owners, the biggest body of Windows users, won’t be able to do that. They’ll have to wipe out their hard disks after backing up their files elsewhere, then install Windows 7, then restore their personal files, then re-install all their programs from the original CDs or downloaded installer files. Then, they have to install all the patches and upgrades to those programs from over the years.

Microsoft includes an Easy Transfer wizard to help with this, but it moves only personal files, not programs. This painful XP upgrade process is one of the worst things about Windows 7 and will likely drive many XP owners to either stick with what they’ve got or wait and buy a new one.

In my tests, both types of installations went OK, though the latter could take a long time.

Bottom line: Windows 7 is a very good, versatile operating system that should help Microsoft bury the memory of Vista and make PC users happy.

Correction: The edition of Microsoft’s Windows 7 operating system aimed at business users is called Windows 7 Professional. This week’s Personal Technology column erroneously stated it was named Business.

Write to Walter S. Mossberg at walt.mossberg@wsj.com

Two Laptops Travel Light, but Flaws Weigh Them Down

Walter S. Mossberg — Thu, 08 May 2008 00:01:00 +0000

For years, the ThinkPad line has been the class of Windows laptops — offering rugged, simply designed machines with great keyboards, even in small sizes. But ThinkPads have always been aimed at corporate buyers, not the broader consumer market. So Lenovo (0992.HK), the Chinese company that took over the brand from IBM (IBM), is bringing out a new, consumer-focused line called IdeaPads.

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I’ve been testing one of these new IdeaPads, a small, thin model called the U110, that’s sized to be ideal for travelers. It looks nothing like a classic black ThinkPad. It even comes in red, has swirls etched into its case, and can supposedly log you in by recognizing your face using its built-in camera.

At the same time, I’ve been trying out another similarly sized little laptop, the U2E from Asus (23571.TWO), a Taiwan-based company whose products are relatively new to the U.S. This computer has its own distinctive design: It’s clad in real leather. It also has a camera, and it can be ordered with one of the new solid-state drives, which have no moving parts, instead of a hard disk.

Both of these small laptops are subnotebooks, meaning they weigh 3 pounds or less. Like many subnotebooks, they have small 11-inch screens and somewhat cramped keyboards. And, like most subnotebooks, they are costly — an $1,899 starting price for the Lenovo and $1,999 for the Asus.

Each can only be ordered with Microsoft’s (MSFT) Windows Vista operating system, which means you can practically walk your dog in the time it takes them to start up. Each has a standard battery so wimpy that it provides poor battery life, so both companies throw in bigger batteries that provide decent power, but make the computers larger and heavier.

I wish I could recommend a clear winner between these two contenders, but both are mixed bags. The IdeaPad is lighter, thinner, and has a slightly faster processor. The Asus has a built-in DVD drive, while the Lenovo’s is external. The Asus also has the new, faster “N” type of Wi-Fi networking, while the IdeaPad is stuck with the older, slower “G” type.

Lenovo’s small, thin IdeaPad model called the U110.

The IdeaPad has two big flaws, in my view. First, it has blown the biggest advantage of its sibling, the ThinkPad: a great keyboard. The IdeaPad keyboard has huge, flat keys with slick, shiny surfaces and almost no space between them. I found typing difficult with this setup. I asked two people who are faster typists than I am to try it: One liked it, one hated it. The IdeaPad also dispenses with the TrackPoint, the little pointing stick for moving the cursor that many ThinkPad lovers revere.

By contrast, the Asus U2E keyboard, while nothing to write home about, is more conventional and more usable, with traditional tapered keycaps that provide better key separation. The mouse buttons underneath the touch pad on the Asus, while thin, were sturdier than the ones on the IdeaPad, which had a cheap feel to me.

The second big flaw in the IdeaPad is its most hype-worthy feature: face recognition, which is meant to spare you the need to type in a password to log in. In a dozen tests, it recognized me only twice. I asked my wife to try it, and it never once recognized her. It did recognize a colleague successfully, but we tried it only once with her.

The Asus’s biggest flaw is its solid-state drive. It adds $700 to the price, for a total of $2,699, but is only 32 gigabytes in size, tiny by today’s standards. To compensate, Asus throws in an external hard disk, but that’s an inconvenient solution.

You can order the Asus with a standard 120-gigabyte internal hard disk for the $1,999 price, but that’s still $100 more than Lenovo charges for the IdeaPad with the same sized drive.

Each machine has three USB ports, a video-out connector, a slot for camera memory cards, and an ExpressCard slot, typically used for cellphone modems. Neither has a built-in cellphone data modem. The Asus has three gigabytes of memory, the Lenovo just two.

In my tough battery tests, where I turn off all power-saving features, turn on the Wi-Fi, and keep music playing constantly, the Asus got about 1.5 hours and the Lenovo a miserable one hour and three minutes. This means that, even with a more normal usage pattern, you’d be lucky to get two hours out of the IdeaPad and 2.5 hours from the Asus.

With the included bigger batteries, the IdeaPad clocked out at three hours and 10 minutes, which means you could probably stretch it to over four hours with more normal use. The Asus’s bigger battery delivered an excellent five hours and 29 minutes in my test, which points to nearly seven hours in more normal use. Asus says it has tweaked its machines to improve battery life somewhat.

However, while the jumbo battery on the IdeaPad barely protrudes from the machine, and keeps the weight under three pounds, the one on the Asus U2E is so huge it looks like a tumor and pushes the weight to 3.4 pounds, well above the subnotebook cutoff.

If you’re a frequent traveler, both of these models are worth considering, but each has its own flaws.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

Asus Offers Travelers Small, Mobile Eee PC, but It's Too Cramped

Walter S. Mossberg — Thu, 17 Jan 2008 23:59:00 +0000

The computer industry has been trying for years to come up with a portable PC smaller than the smallest standard laptops. The idea is to create a highly mobile device, larger than a smart phone, for frequent travelers, students and others who would love the size and weight savings.

Unfortunately, every attempt at this concept has included too many compromises to justify their often surprisingly high prices. I’ve been testing the latest effort at such a device, the Eee PC, from a Taiwan-based laptop maker called Asus. It does better than some of the earlier contenders in certain respects, such as text entry and price. But it still is likely to prove unsatisfying for many road warriors.

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Asus doesn’t even call the Eee a computer, referring to it as a “mobile Internet gadget.” Instead of using Microsoft Windows as its operating system, the Eee uses a specially designed version of the open Linux operating system, and comes preloaded with a variety of open-source programs for Web browsing, performing office tasks, playing music and videos, running games and managing photos.

The Eee has a much smaller footprint than even the subnotebook category of laptop, such as the much-publicized MacBook Air unveiled by Apple this week (which I’ll review after I have thoroughly tested it), or subnotebooks from Sony and Lenovo. It weighs a mere two pounds, is just under 9 inches wide and just over 6 inches deep. It is thicker than the new Apple and some other subnotebooks, ranging from 0.79 inches at its thinnest point to 1.26 inches at its thickest. The overall effect is small, but stubby.

The Eee’s price is only a fraction of what typical subnotebooks cost — from $300 to $500, depending on configuration. The model I tested, called the Surf, is the base $300 entry. With its pastel blue lid, and tiny size, it looks like something Barbie might use. But it can perform real work, even though it comes with only 512 megabytes of memory and a scant two gigabytes of storage space.

One reason the device costs and weighs so little is that there is no hard disk. Files are stored on memory chips. It is possible to add storage by popping in a flash memory card or by connecting a USB drive to one of the three USB ports.

Unlike some computers in its category, the Eee isn’t a tablet. It takes the clamshell form of a traditional laptop and, when opened, reveals a full, if very cramped, keyboard. By including a real keyboard and charging so little, Asus has overcome two of the problems that plagued Samsung’s Q1 ultramobile computer awhile back.

Asus Eee PC

The user interface on the Eee is simple and clear. It consists of tabs labeled Internet, Work, Learn, Play, Settings and Favorites. Each tab contains large, colorful icons. For instance, the Work tab includes icons for Documents, Spreadsheets and Presentations. These tabs lead to various modules of the free OpenOffice suite, a competitor to Microsoft Office.

The Internet tab has various icons, such as Web Mail, Web and Wikipedia, that open the Firefox Web browser. You get to this tabbed screen by just pressing a Home button.

In my tests of the Eee, I was able to use all manner of Web sites, send and receive Web-based email, compose and open Microsoft Word documents from other computers, play music, and view photos.

So, with a low price, a small size, a real keyboard, and a clean user interface, what’s not to like about the Eee?

Well, for starters, its tiny 7-inch display is just too stingy for serious work. You can make up for a small screen size with high resolution, but the 800 by 480 resolution on the Eee — which can’t be changed — is so wimpy that very few lines of text can be seen at any one time. This means you’ll have to do so much scrolling, it’s likely to drive you crazy.

Also, the lack of a hard disk, and the relative paucity of truly simple Linux software, means that most nontechie users will be stuck with the included programs, which can’t be removed and which don’t include a calendar or contacts program, or even an email program. You can only use Web-based email.

And just below the Eee’s simplified user interface lurks the complicated terminology and software design characteristic of Linux. Some error messages I saw were indecipherable.

Beyond that, many of the Linux programs included were far cruder and harder to figure out than, say, Microsoft’s Photo Gallery or Apple’s iTunes. The Eee wouldn’t automatically reconnect to a known wireless network, and it wouldn’t recognize my Kodak digital camera.

Some of these problems can be solved if you install Microsoft Windows XP on the Eee. Asus includes instructions on doing so. But you have to supply your own copy of Windows.

The Eee is a valiant effort, but it still has too many compromises to pry most travelers away from their larger laptops.

Email me at mossberg@wsj.com. Find all my columns and videos online, free, at the new All Things Digital Web site, http://walt.allthingsd.com.