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		<title>Motorola's Droid Is Smart Success for Verizon Users</title>
		<link>http://ptech.allthingsd.com/20091104/motorolas-droid-is-smart-success-for-verizon-users/</link>
		<comments>http://ptech.allthingsd.com/20091104/motorolas-droid-is-smart-success-for-verizon-users/#comments</comments>
		<pubDate>Thu, 05 Nov 2009 02:10:06 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/?p=1069</guid>
		<description><![CDATA[The new Motorola Droid phone is best super-smart phone Verizon offers, writes Walt Mossberg.]]></description>
			<content:encoded><![CDATA[<p>Verizon Wireless customers tend to love the company&#8217;s fast 3G network. But many tech-oriented Verizon loyalists gripe about the carrier&#8217;s high-end smart phones, which haven&#8217;t matched the cachet and versatility of the Apple iPhone sold by AT&#038;T (T). In fact, some Verizon customers have switched to AT&#038;T simply to get an iPhone.</p>
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<p>But this week, Verizon (VZ) is rolling out a device that finally gives it a more credible alternative. This new $200 phone is the Motorola Droid and it&#8217;s the first Verizon model to run Google&#8217;s (GOOG) Android smart-phone operating system. I&#8217;ve been testing the Droid, and while it has some significant drawbacks, I regard it as a success overall. It&#8217;s the best super-smart phone Verizon offers, the best Motorola (MOT) phone I&#8217;ve tested and the best hardware so far to run Android. I can recommend the Droid to Verizon loyalists who have lusted for a better smart phone, but don&#8217;t want to switch networks.</p>
<p>Like the iPhone, the Droid is really a powerful hand-held computer that happens to make phone calls, and is a platform for numerous third-party programs, or apps. Currently, Android offers over 12,000 apps. That is just a fraction of the 100,000 apps available for the iPhone, but it&#8217;s well above what the newer BlackBerry or Palm (PALM) phones offer.</p>
<p>The Droid is also the first phone that runs the 2.0 version of Android, which sands off some of the rough edges of Google&#8217;s platform and adds some features—notably, a free voice-prompted turn-by-turn navigation program. Android still isn&#8217;t as slick or fluid as the iPhone&#8217;s OS, in my view, but it has some functionality Apple (AAPL) omits, including the ability to run multiple third-party apps simultaneously.</p>
<p>The Droid is a handsome, squared-off device with a gorgeous, huge, high-resolution screen, bigger and sharper than the iPhone&#8217;s. There&#8217;s also a slide-out physical keyboard. It&#8217;s only a tad longer and thicker than the Apple product. But it&#8217;s 25% heavier, which makes it less comfortable to carry around in a pocket.</p>
<p>The Droid also has a higher-resolution camera than the iPhone&#8217;s: five megapixels versus three megapixels. And the camera has a flash, which the Apple lacks. In my tests, pictures came out OK, though not dazzling, and videos I shot were quite good.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AS331_PTECH_DV_20091104215853.jpg" width="262" height="394" alt="                    PTECH                " /><br />
<br />
Motorola&#8217;s Droid</div>
<p>The Droid&#8217;s large 3.7-inch screen looked great, but it lacks multitouch features, such as two-finger zooming, and it seemed less responsive than some other touch screens I&#8217;ve tested.</p>
<p>Battery life is listed at a whopping 6.4 hours, and, in my tests, the Droid easily lasted through the day on a single charge. Phone calls were crisp and clear, and I never suffered a dropped call. Verizon&#8217;s network was speedy and reliable for Web surfing, email and social networking. I copied some songs and videos onto the Droid by plugging it into a computer, and all played properly.</p>
<p>The Droid, whose $200 price comes only after a $100 mail-in rebate, requires a minimum $70 monthly service plan for two years, and text messaging costs extra. It comes with 16 gigabytes of memory, in the form of a removable card, and can handle up to a 32-gigabyte card. </p>
<p>Unfortunately for lovers of physical keyboards, I found the one on the Droid to be pretty awful. It has flat, cramped keys that induce too many typing errors, yet lacks auto-correction. I found myself using the virtual on-screen keyboard, which was pretty fast and accurate for me, and did include auto-correction.</p>
<p>Another downside: The Droid&#8217;s screen has only three panels for displaying apps, versus 11 on the iPhone, and some large apps, called widgets, hog much of the space on these panels.</p>
<p>Like the Palm Pre, the Droid tries to integrate social networking with contacts, though in a more limited way. It handles Google&#8217;s Gmail and Facebook, as well as Microsoft Exchange for corporate email and data. A nice feature lets you tap a contact&#8217;s picture and get instant options for ways to communicate.</p>
<p>The Droid can do some cool tricks with a couple of $30 optional docks, one for the car and one for the desk or nightstand. When placed in the car dock, the phone automatically displays a horizontal view with large buttons, including one for the built-in navigation system. In my tests, this navigation system worked pretty well, even showing photos of certain intersections. But it also gave me a couple of bad directions, such as sending me the wrong way at a fork in the road.</p>
<p>When placed in the desktop dock, the Droid displays the time and a different row of large icons from when it&#8217;s in the car dock, including music and an alarm clock.</p>
<p>I ran into one odd flaw with my test Droid, and with a second test unit tried by a colleague. Neither could send a photo via multimedia messaging to either my iPhone or her BlackBerry. Verizon was able to send pictures this way to my iPhone from other Droids, and it suspects some flaw in our test units.</p>
<p>The Droid is potentially a big win for Verizon, Motorola and Google, as well as for loyal Verizon customers. </p>
<p class="tagline">Find Walt Mossberg&#8217;s columns and videos online, free, at <a href="http://walt.allthingsd.com">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a></p>
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		</item>
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		<title>The CLIQ, Storm2 Join Long Parade of iPhone Threats</title>
		<link>http://ptech.allthingsd.com/20091014/the-cliq-storm2-join-long-parade-of-iphone-threats/</link>
		<comments>http://ptech.allthingsd.com/20091014/the-cliq-storm2-join-long-parade-of-iphone-threats/#comments</comments>
		<pubDate>Thu, 15 Oct 2009 02:02:09 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20091014/the-cliq-storm2-join-long-parade-of-iphone-threats/</guid>
		<description><![CDATA[Motorola's CLIQ and RIM's Storm2 are among the many interesting challengers to the iPhone.]]></description>
			<content:encoded><![CDATA[<p><em>(See Correction &#038; Amplification below.)</em></p>
<p>It&#8217;s raining smart phones. No, make that super-smart phones, the type of hand-held computer, like Apple&#8217;s iPhone or the models powered by Google&#8217;s Android software, that browse the Web well, have sophisticated communication functions and are made to run a wide variety of modern third-party apps. This holiday season, new super-smart phone models seem to be appearing weekly.</p>
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<p>So far, the king of this new field, in my view, remains its pioneer, the iPhone. Apple&#8217;s phone has its limitations, but its design, usability and versatility have kept it ahead. There&#8217;s a well-equipped iPhone model available for as little as $99, and the platform offers a staggering 85,000 downloadable apps. By comparison, there are around 10,000 apps for Android, 3,000 for the newer models of the Research in Motion (RIMM) BlackBerry, a few hundred modern apps for phones running the latest versions of Microsoft&#8217;s (MSFT) Windows Mobile software, and even fewer than that for Palm&#8217;s (PALM) Pre and its soon-to-be released little sibling, the Pixi.</p>
<p>But nobody is conceding the game to Apple (AAPL). A flood of new Android models is upon us, and RIM, which has a fanatical following for its BlackBerry models, is still potent despite the disappointment surrounding its first touch-screen model, the Storm.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AS038_ptech1_DV_20091014204348.jpg" width="262" height="262" alt="ptech1" /><br />
<br />
Motorola CLIQ</div>
<p>I&#8217;ve been testing two new contenders, and both represent second chances of sorts. One is the revised version of the BlackBerry Storm, called the Storm2, from Verizon (VZ). The other is the first super-smart phone from Motorola, the fading former phone leader. It&#8217;s an Android-based model called the CLIQ, which will be offered by T-Mobile.</p>
<p>Here&#8217;s a quick look at these two new pocket computers.</p>
<h5 class="subhed"><strong>Motorola CLIQ</strong></h5>
<p>The CLIQ is a hefty slider phone, with a touch screen on top and a slide-out physical keyboard underneath. It has a smaller screen than the iPhone or Storm, and comes with just two gigabytes of memory versus 16 gigabytes for the $199 iPhone. But the CLIQ claims six hours of talk time, an hour more than Apple&#8217;s device, and, unlike the iPhone, it has a removable battery and expandable memory. It also has a higher-resolution camera—five megapixels versus three megapixels. </p>
<p>It boasts all of the standard Android features. But what sets the CLIQ apart is that it&#8217;s built around the idea of consolidating all your communications and social networking, and making them easy to access. Motorola (MOT) does this with special software called Blur, part of which exists on the device itself and part on a special Motorola-run server.</p>
<p>Blur takes the form of special on-screen widgets. One constantly displays your own status on various services, such as Facebook and Twitter. Another, called Happenings, shows your friends&#8217; latest updates on social-networking services, without requiring you to enter separate apps. A third, called Messages, offers a quick snapshot of current emails and text messages from all your accounts. Each entry in your address book also displays the person&#8217;s social-networking status and information.</p>
<p>In my tests, all of these Blur features worked nicely and proved handy, except that I couldn&#8217;t get it to consolidate both of my Gmail accounts.</p>
<p>My biggest gripe was with the physical keyboard, which I found cramped and hard to use. The top row is too close to the bottom of the screen and, on the bottom row, I kept hitting the symbols key when I was aiming for &#8220;M&#8221; or &#8220;N.&#8221; So I found myself constantly resorting to the virtual on-screen keyboard, which worked pretty well.</p>
<h5 class="subhed"><strong>BlackBerry Storm2</strong></h5>
<p>The original Storm, RIM&#8217;s first phone without a physical keyboard, didn&#8217;t convert droves of traditional BlackBerry lovers. This was partly because it had an odd typing mechanism where the whole screen moved with each tap on the virtual keyboard. Also, the phone lacked Wi-Fi and, when held vertically, the device offered only a cramped on-screen keyboard with multiple letters on each key.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AS033_ptechJ_DV_20091014165602.jpg" width="262" height="394" alt="ptechJ" /><br />
<br />
BlackBerry&#8217;s Storm2</div>
<p>The Storm2 fixes all those flaws. The screen now stays still when tapped, providing tactile feedback electronically instead of mechanically. This allows for faster, smoother typing. The new model also has Wi-Fi. And you can now use a full, albeit squeezed, virtual keyboard in vertical mode.</p>
<p>In addition, while the dimensions haven&#8217;t changed, the Storm2 looks sleeker and has a few user interface refinements, like an on-screen Send button.</p>
<p>Overall, I found the Storm2 worked well in my tests. Battery life was decent, with 5.5 hours of claimed talk time, and typing was much improved, though I doubt it will satisfy lovers of physical keyboards.</p>
<p>The browser is still inferior to Apple&#8217;s, Google&#8217;s and Palm&#8217;s. And the traditional BlackBerry interface cries out for a major overhaul in a touch device like this, especially when you add a lot of apps. RIM&#8217;s menu and folder metaphor seems tired on this device.</p>
<p>Verizon hasn&#8217;t set a launch date or price for the Storm2, but it&#8217;s likely to appear in November at around $200.</p>
<p>The super-smart-phone war is still in its early stages. There are more and even better devices on the way, and Apple will have plenty of clever competition.</p>
<p><strong>Corrections &#038; Amplifications</strong></p>
<p>The Motorola CLIQ comes with two gigabytes of memory and the $199 iPhone comes with 16 gigabytes. A previous version of this column incorrectly expressed these figures as megabytes, not gigabytes. An earlier version of this column also mistakenly stated, based on a BlackBerry fact sheet, that the Storm2 will ship with two gigabytes of memory. Wednesday night, after the column was published, the company said the Storm2 will actually ship with 18 gigabytes of memory. </p>
<p class="tagline">Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site,<a href="http://walt.allthingsd.com."> walt.allthingsd.com.</a> Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</p>
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		<title>HTC's Hero May Be Your Scene</title>
		<link>http://ptech.allthingsd.com/20090930/sprints-htc-hero-may-be-your-scene-in-smart-phones/</link>
		<comments>http://ptech.allthingsd.com/20090930/sprints-htc-hero-may-be-your-scene-in-smart-phones/#comments</comments>
		<pubDate>Thu, 01 Oct 2009 01:02:02 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20090930/sprints-htc-hero-may-be-your-scene-in-smart-phones/</guid>
		<description><![CDATA[Walt Mossberg reviews the new Android-model phone, recommended for Sprint customers and others looking for something powerful and different.]]></description>
			<content:encoded><![CDATA[<p>Super-smart phones based on Google&#8217;s Android operating system have been relatively slow to take off since the first one appeared a year ago. Despite Google&#8217;s iconic brand, they have yet to develop the strong bond with U.S. consumers achieved by the Research in Motion (RIMM) BlackBerry or the Apple (AAPL) iPhone. And, after a year, Android has less than 10% of the 85,000 apps the iPhone now offers.</p>
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<p>But Android is beginning to blossom in the market for this class of device, which is really a hand-held computer that performs many laptop-like functions.</p>
<p>In August, T-Mobile began offering a new $200 myTouch Android phone. Motorola (MOT) will shortly launch a new $200 Android model called the CLIQ. And, on Oct. 11, Sprint (S) will start selling perhaps the most unusual Android phone so far, the $180 HTC Hero. I&#8217;ve been testing the Hero, a touch-screen phone without a physical keyboard that has some important distinctions from earlier Android models. In general, I like the Hero and can recommend it to Sprint customers, or others looking for something powerful, but different.</p>
<p>HTC, a veteran Taiwan-based maker of phones, has altered Android more than anyone else so far. It has been gradually developing its own signature software layer that sits atop phone operating systems. With the Hero, it has applied this software for the first time to an Android phone, and that&#8217;s what sets the Hero apart from its Android brethren. The latest, beefed-up, version of this HTC software is called &#8220;Sense.&#8221;</p>
<p>Sense includes handsome, large widgets with extra features that go beyond the vanilla Android experience supplied to everyone by Google (GOOG). So the Hero looks and behaves somewhat differently. For instance, a contact page in the address book application consolidates that contact&#8217;s Facebook and Flickr accounts. The music player and photo album look better, and the Hero with Sense can use Microsoft&#8217;s Exchange service to synchronize mail, calendars and contacts.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AR811_pjPTEC_DV_20090930151036.jpg" width="262" height="394" alt="pjPTECHjp" /><br />
<br />
Sprint&#8217;s HTC Hero</div>
<p>Sense also offers something called Scenes—entire collections of sets of screens and apps, either canned or customized, that can change the phone software&#8217;s look and feel. With just a couple of clicks, you could switch between a work-oriented &#8220;scene,&#8221; that prominently features apps such as a stock tracker and your work email, and an entertainment-oriented scene filled with the music player, photo album and other apps.</p>
<p>As with Sprint&#8217;s Palm (PALM) Pre, the Hero&#8217;s price is a bit deceptive. To get the phone for $180, you must remember to mail in a rebate form worth $100. At purchase, you have to put up $280. On the other hand, Sprint&#8217;s monthly fees can be much cheaper than those for other carriers. You&#8217;ll have to pay at least $70 a month to use the Hero, the same minimum fee that AT&#038;T charges iPhone owners. But Sprint&#8217;s fee, unlike AT&#038;T&#8217;s (T), includes unlimited text messaging and unlimited free calls to any mobile number on any network.</p>
<p>The Hero&#8217;s hardware isn&#8217;t especially beautiful. It&#8217;s a dull grey, noticeably thicker than the iPhone, with a smaller screen and six buttons plus a trackball, which adds another navigation option to the touch screen. It&#8217;s the same length as an iPhone, but is a bit narrower and lighter. It comes with just two gigabytes of memory, compared with eight gigabytes on the $99 iPhone and 16 gigabytes on Apple&#8217;s $199 model, though the Hero&#8217;s memory, unlike the iPhone&#8217;s, is expandable via a hard-to-reach slot under its removable back cover.</p>
<p>One big drawback is battery life. Sprint is only claiming up to four hours of talk time for the Hero, versus five hours for the Pre and iPhone. But, unlike the iPhone&#8217;s, the Hero&#8217;s battery is removable. Another drawback: I sometimes found the touch screen unresponsive, requiring multiple pokes at an icon.</p>
<p>On the plus side, the Hero has a much higher resolution camera than the iPhone&#8217;s or Pre&#8217;s—five megapixels versus three megapixels.</p>
<p>It also functions as a video camera, and in my tests, both still photos and videos I took looked very good. Phone calls, even on speaker phone, were clear and strong, and the phone has Wi-Fi and Bluetooth in addition to Sprint&#8217;s high-speed network, which in my view is better than its reputation. Web browsing was adequate.</p>
<p>HTC&#8217;s Sense gives the Hero seven screens on which to place apps, versus Android&#8217;s standard three screens. </p>
<p>And, in addition to the standard Android apps and the 8,000 downloadable apps from Android&#8217;s Market app store, there are a variety of large, beautiful HTC &#8220;widgets&#8221; you can use. The downside of these is that they can occupy an entire screen.</p>
<p>The most impressive widget is called People. It&#8217;s an address book in which each contact&#8217;s page features a scrolling bar at the bottom with icons that allow you to see that person&#8217;s most recent Facebook status, photos from Facebook and Flickr, plus emails and text messages she&#8217;s sent to you and recent calls between you. This is somewhat similar to Palm&#8217;s Synergy feature, which is also based around people.</p>
<p>Overall, I found the HTC Hero to be the best Android phone I&#8217;ve tested, and a worthy competitor to the iPhone, the BlackBerry and the Pre.</p>
<p class="tagline">Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://walt.allthingsd.com">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</p>
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		<title>Sharing Where You Are When You Care to Share</title>
		<link>http://ptech.allthingsd.com/20090520/sharing-where-you-are-when-you-care-to-share/</link>
		<comments>http://ptech.allthingsd.com/20090520/sharing-where-you-are-when-you-care-to-share/#comments</comments>
		<pubDate>Thu, 21 May 2009 01:02:03 +0000</pubDate>
		<dc:creator>Nick Wingfield</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20090520/sharing-where-you-are-when-you-care-to-share/</guid>
		<description><![CDATA[By Nick Wingfield

Cellphone location-sharing service Glympse is simple, useful and a non-creepy way to share your whereabouts when you want someone to know.]]></description>
			<content:encoded><![CDATA[<p>There&#8217;s a tendency in the Twitter era for people to share copious details of their lives with online pals. One way to do that is through new mobile-phone services that let people share their physical locations using the tracking technology inside modern cellphones.</p>
<p>While these location-sharing services have some interesting possibilities, they also raise some disturbing implications for privacy &#8212; or maybe it just seems that way if, like me, you&#8217;re over 35 years old. Lately I&#8217;ve been testing a cellphone location-sharing service that I found simple, useful and non-creepy enough that I can imagine people thirtysomething and older using it.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AP841_PTECH_DV_20090520142006.jpg" width="262" height="394" alt="P Tech" /><br />
<br />
Send a &#8216;Glympse&#8217; to share your location</div>
<p>The free service is called Glympse, from a company of the same name that has designed it to share your location with friends and colleagues in small increments of time &#8212; glimpses, as the name implies, of your whereabouts. Glympse just released a test version of the service as an application for the G1, a phone offered by T-Mobile that runs Google&#8217;s (GOOG) Android operating system.</p>
<p>The company will release versions of Glympse for BlackBerry, Windows Mobile, iPhone and Nokia (NOK) phones in the coming weeks. Users can download the Glympse software onto G1 phones through Android Market, the online clearinghouse for applications for Android phones.</p>
<p>I used Glympse on an iPhone and a G1 and, for comparison, tried out a couple of other location-sharing applications, Google Latitude and Loopt. When you start the Glympse application, it identifies where you are on a map using a combination of location technologies in cellphones, including GPS satellites, Wi-Fi hot spots and phone towers.</p>
<p>Your location isn&#8217;t shared with others until you &#8220;send a Glympse&#8221; to someone. The software allowed me to send a Glympse with my location for selected chunks of time lasting anywhere from zero minutes to four hours. Picking zero minutes shared only my location at the moment of sending, while selecting four hours meant the recipients of my Glympse could track me for that period of time, wherever I went.</p>
<p>The sender of a Glympse can address it by entering a recipient&#8217;s email address, or a mobile-phone number for a text message. Recipients get a message with a link to a map on a Web page. A nice thing about the service is that it doesn&#8217;t require recipients to have the Glympse software, though the experience is richer when they do.</p>
<p>Sending a Glympse can be helpful anytime a friend, family member or colleague is expecting you. You can send a Glympse that lets a friend know you&#8217;re stuck in heavy traffic (although it&#8217;s wise to do that before you&#8217;re on the road to stay safe and, in some states, to avoid breaking the law). Parents can insist that teens send a Glympse when they go out for the evening.</p>
<p>Bryan Trussel, the CEO of Glympse, sent me several Glympses with short messages like &#8220;late lunch meeting&#8221; and &#8220;headed home&#8221; to explain where he was going. On the G1, I could see an icon representing Mr. Trussel moving around a map as he drove through the streets of Redmond, Wash., including his speed. I was also able to see traffic conditions, which would have been helpful if he had been running late. Glympse gave me a similar view of his location through a Web browser running on my PC. On the iPhone, the experience was more static, forcing me to reload a Web page to get a fresh view of Mr. Trussel&#8217;s whereabouts. Glympse says it will fix this so users of the iPhone can watch someone&#8217;s location in real time.</p>
<p>I encountered a bug with the service when I sent a couple Glympses to my own cellphone and that of a colleague &#8212; both BlackBerrys and neither of which had Glympse software. Both Glympses linked to high-level maps suggesting I was somewhere in North America, which wasn&#8217;t very helpful, even if it was technically accurate. The company couldn&#8217;t figure out what the problem was, and it eventually stopped happening for me too.</p>
<p>Once a Glympse expires, the service no longer tracks the sender&#8217;s location. It will show the sender&#8217;s last known location for 48 hours after the Glympse expires. Glympse may some day use your location information to target advertising to you, but the company isn&#8217;t doing that for now.</p>
<p>I&#8217;m far more comfortable with this form of finite location-sharing than the approach used by other services. Google Latitude lets you share your location to only a list of friends. It gives you the option of turning location sharing off or, through a &#8220;city level&#8221; option, it reveals only your general whereabouts. Loopt similarly allows you to set options to show, or hide your location from all or some online friends. A feature called Loopt Mix lists strangers you can send messages to in your general vicinity &#8212; many of whom seemed to be looking for romantic partners in my area.</p>
<p>Despite these controls, I easily forgot I was sharing my location with these two services. This might be fine for someone who enjoys being tracked down by friends during a night out on the town or is diligent about changing privacy settings when they want to go stealth.</p>
<p>I&#8217;m too lazy to manage my privacy so closely though. I don&#8217;t mind giving friends a look at my location, but only if I know the invitation isn&#8217;t open-ended.</p>
<ul>
<li><strong>Email</strong> <a href="mailto:nick.wingfield@wsj.com">nick.wingfield@wsj.com</a>.</li>
</ul>
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		<title>Quickoffice Brings Editing to iPhones, But Put It on Hold</title>
		<link>http://ptech.allthingsd.com/20090506/quickoffice-brings-editing-to-iphones-but-put-it-on-hold/</link>
		<comments>http://ptech.allthingsd.com/20090506/quickoffice-brings-editing-to-iphones-but-put-it-on-hold/#comments</comments>
		<pubDate>Thu, 07 May 2009 01:04:03 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20090506/quickoffice-brings-editing-to-iphones-but-put-it-on-hold/</guid>
		<description><![CDATA[The iPhone Quickoffice app allows users to create and edit Word and Excel documents, but getting files into the app is a pain.]]></description>
			<content:encoded><![CDATA[<p>I am typing these words in a full-fledged word processor on an Apple iPhone. It&#8217;s a third-party app that allows you to edit, format or create Microsoft Word and Excel documents, and then send them back to a PC or Mac where they can be opened in Word or Excel. Oh, and it has cut, copy and paste in its word processor &#8212; a capability long missing from the iPhone that isn&#8217;t due from Apple (AAPL) itself until this summer.</p>
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<p>Devotees of older smart phones, tired of iPhone hype, will be quick to note this is no innovation. Devices like Windows Mobile phones, Palm (PALM) Treos and BlackBerrys have made these abilities available for years. But, for the 37 million iPhone and iPod Touch owners, it&#8217;s potentially a major step forward, closing a hole in a hand-held computing platform that is otherwise more elegant and versatile than any other.</p>
<p>This new app, called Quickoffice, has some nice features. Its cut, copy and paste function is very well designed. It can save files locally on the phone. It has a built-in email function for sending files to others, and it can upload or download files to and from a PC or Mac, or to and from online storage.</p>
<p>But there&#8217;s a catch. While Quickoffice, which is also available on other platforms, did work OK in my tests, it has some major drawbacks that keep me from recommending it right now. The product&#8217;s maker, Quickoffice Inc., acknowledges these and is working to fix them by summer. But, especially because Quickoffice costs $19.99, a Rolls-Royce price in the iPhone&#8217;s app store, you might want to hold off on buying it until the fixes are in place.</p>
<p>In particular, Quickoffice can&#8217;t simply load and edit any Word or Excel file you receive as an email attachment. The company claims this is a built-in iPhone limitation, but it&#8217;s still a big problem for users. Instead, to get files into Quickoffice for editing, you have to transfer them using a Wi-Fi network from your PC or Mac, or from the iDisk online storage feature of Apple&#8217;s MobileMe Web service, which costs $99 a year.</p>
<p>Also, amazingly, Quickoffice shipped without any automatic typo-correcting function or spell checker. For various technical reasons, it couldn&#8217;t even use the one built into the iPhone. So, you have to do a lot of correcting of typos once the file gets onto a computer. For instance, the first words of this column, as originally created in Quickoffice, read: &#8220;I am typing these words in a full-feledged word pricessor &#8230; &#8221; I had to clean them up in Word on my laptop.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AP633_pjPTEC_DV_20090506142506.jpg" width="262" height="394" alt="Quickoffice" /><br />
<br />
The Quickword app on iPhone</div>
<p>And, while you can view a text or spreadsheet file in landscape mode, you can do only limited editing of text documents in this mode, and no editing at all of spreadsheet documents viewed in landscape.</p>
<p>Quickoffice for the iPhone consists of three modules. One is Quickword, the word processor. The second is Quicksheet, the spreadsheet program. These two, also separately available from the app store at $12.99 each, can handle standard Microsoft (MSFT) .doc and . xls files, but not Microsoft&#8217;s newer .docx and .xlsx formats. The third module, called Quickoffice Files, merely transfers and displays files, but doesn&#8217;t allow editing or creating them. It handles a much wider variety of file types, and is sold separately for $1.99.</p>
<p>Cut, copy and paste is implemented nicely. You simply double-tap to select a word or triple-tap to select a paragraph. Small dots appear at either end of the selection, allowing you to expand or contract the selected section of text. Once your selection is done, you can then cut it or copy it, or change its formatting. To cut or copy your selection, you just choose cut or copy from a popup menu. To paste, you tap once elsewhere in the document, and then select Paste from a popup menu. You can paste text copied or cut from one Quickword document into another, but not into any other app on the iPhone. (Apple will add that ability this summer.)</p>
<p>Quickword is the better of the two main modules. It has an impressive suite of features, including the ability to bold or italicize characters, change fonts and colors, create bullet points, and undo or redo changes. All of this formatting was retained correctly when I transferred the files to a computer, and vice versa. Quickword doesn&#8217;t have every feature of Word on a computer, but its feature set is strong.</p>
<p>Quicksheet has 125 functions. It also does formatting of cells well, and has undo and redo. Again, it isn&#8217;t as powerful as Excel, but its capabilities are decent. Unfortunately, unlike in the word processor, I found some problems in Quicksheet. In one simple spreadsheet I imported, it failed to properly display text that stretched across multiple cells, and failed to do a simple recalculation that worked perfectly in Excel. Also, it lacks cut, copy and paste.</p>
<p>Getting documents into the app is a pain. Unless you have a MobileMe account, on either Windows or Mac, you have to type a geeky numerical address into a Web browser and then choose a file from your computer using the browser page that comes up.</p>
<p>Quickoffice is an OK start, but it needs a lot of work.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</em></p>
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		<title>Some Favorite Apps That Make iPhone Worth the Price</title>
		<link>http://ptech.allthingsd.com/20090325/some-favorite-apps-that-make-iphone-worth-the-price/</link>
		<comments>http://ptech.allthingsd.com/20090325/some-favorite-apps-that-make-iphone-worth-the-price/#comments</comments>
		<pubDate>Thu, 26 Mar 2009 01:02:03 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20090325/some-favorite-apps-that-make-iphone-worth-the-price/</guid>
		<description><![CDATA[Walt presents minireviews of iPhone apps, or small software programs that connect to the Internet, that make the gadget worth the price.]]></description>
			<content:encoded><![CDATA[<p>Despite all the economic misery, the past nine months have been a little like the heady days of the early 1980s when the personal computer was just getting rolling and new software programs were popping up like weeds.</p>
<p>That&#8217;s because we have a new computing platform, the modern hand-held computer, which is also attracting new software and new functions in droves.</p>
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<p>The leader in this phenomenon has been Apple&#8217;s iPhone, though I expect that this year a few competitors will also begin to attract loads of apps, or widgets. These are small software programs, easily downloaded and purchased, that often connect to the Internet to perform a specific function.</p>
<p>We&#8217;ve seen this before, on a smaller scale, with third-party software for the original Palm (PALM) platform, for Windows Mobile, and, to a limited extent, for the BlackBerry. But these new apps can be far more sophisticated, and they are appearing at a much faster rate.</p>
<div class="media-CENTER" style="width: 300px;"><a href="http://online.wsj.com/public/resources/images/PJ-AO874_PTECH_G_20090325143810.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/PJ-AO874_PTECH_G_20090325143810.jpg" alt="Apps" height="200" width="300" /></a><br />iPhone&#8217;s App Store logo</div>
<p><p>To give you an idea of the scale of this phenomenon, in just the nine months since Apple (AAPL) opened the iPhone App Store, around 25,000 apps have been published for the iPhone and its close cousin, the iPod Touch. And there have been 800 million downloads of these apps, according to Apple. That&#8217;s impressive.</p>
<p>So, this week, I thought I&#8217;d present minireviews of some of the apps I find myself using most often, in no particular order. You may have an entirely different list of favorites. I am not saying these are the best apps on the iPhone, only that they do their jobs and make the device much more useful for me. All can be found in the app store, by searching on their names.</p>
<p><strong>Tweetie ($2.99):</strong> There are many apps for using Twitter, but I use this one. It not only does a great job of showing me the social network&#8217;s short, but numerous, postings, but also makes it easy to track topic trends, to post my own entries, and to conduct and save searches.</p>
<p><a href="http://ptech.allthingsd.com/files/2009/03/facebookapp.jpg" title="Facebook" rel="lightbox[walt-595]"><img src="http://ptech.allthingsd.com/files/2009/03/facebookapp-150x150.jpg" alt="facebookapp" title="facebookapp" width="150" height="150" class="alignright photo size-thumbnail" /></a></p>
<p><strong>Facebook (free):</strong> This official iPhone app from Facebook covers the core functions of the full Web site. It allows you to view and upload status messages and photos, to check in on your friends, to manage friend requests, and to handle the service&#8217;s internal email and chats.</p>
<div class="clearing"></div>
<p><a href="http://ptech.allthingsd.com/files/2009/03/kindleapp.jpg" title="Kindle" rel="lightbox[walt-595]"><img src="http://ptech.allthingsd.com/files/2009/03/kindleapp-150x150.jpg" alt="kindleapp" title="kindleapp" width="150" height="150" class="alignright photo size-thumbnail wp-image-598" /></a></p>
<p><strong>Kindle (free):</strong> This is Amazon&#8217;s iPhone software version of its $359 Kindle e-book reader. It lacks some of the fancier features of its hardware counterpart, like the ability to create notes or to look up words. But it gives you rapid access to any Kindle e-books you&#8217;ve bought, helps you buy new ones and makes the e-books easy to read on the iPhone. It can be used without a hardware Kindle, but if you have both, Amazon (AMZN) will synchronize the two devices so each knows the exact spot where you left off reading on the other.</p>
<div class="clearing"></div>
<p><a href="http://ptech.allthingsd.com/files/2009/03/ice.jpg" title="ICE" rel="lightbox[walt-595]"><img src="http://ptech.allthingsd.com/files/2009/03/ice-150x150.jpg" alt="ice" title="ice" width="150" height="150" class="alignright size-thumbnail photo wp-image-597" /></a></p>
<p><strong>ICE (99 cents):</strong> This app, whose name stands for In Case of Emergency, puts a big Red Cross-style icon on your iPhone&#8217;s screen. When the icon is tapped, the app displays your name and contact information; the names and info for your doctors or other emergency contacts; and lists of your medical conditions, allergies and the medications you take. I keep it on my iPhone&#8217;s home screen.</p>
<div class="clearing"></div>
<p><a href="http://ptech.allthingsd.com/files/2009/03/devicescape.jpg" rel="lightbox[walt-595]" title="Easy Wi-Fi"><img src="http://ptech.allthingsd.com/files/2009/03/devicescape-150x150.jpg" alt="Easy Wi-Fi" title="Easy Wi-Fi" width="150" height="150" class="alignright photo size-thumbnail" /></a></p>
<p><strong>Easy Wi-Fi ($2.99):</strong> If you hate typing in all the log-in information for the commercial Wi-Fi hot spots to which you subscribe, this app is for you. It automates the process so you have to press only one button. For each of the networks you use, you have to type in your log-in info only once. After that, Easy Wi-Fi will do it for you.</p>
<div class="clearing"></div>
<p><a href="http://ptech.allthingsd.com/files/2009/03/readdle-iphone.jpg" title="Readdle" rel="lightbox[walt-595]"><img src="http://ptech.allthingsd.com/files/2009/03/readdle-iphone-150x150.jpg" alt="readdle-iphone" title="readdle-iphone" width="150" height="150" class="alignright size-thumbnail photo wp-image-615" /></a></p>
<p><strong>ReaddleDocs ($9.99):</strong> A number of iPhone apps allow you to synchronize files with a PC or Mac, but ReaddleDocs stands out. It has too many features to list here, but my favorite is that you can simply send an email with an attached file to a special email address Readdle provides and, very shortly, that file will appear on your iPhone. There, it can be stored and read (though not edited). You can organize your files in folders, and even send them to others. The app works with Microsoft Office files, PDF files and more.</p>
<div class="clearing"></div>
<p><a href="http://ptech.allthingsd.com/files/2009/03/quordy.jpg" rel="lightbox[walt-595]" title="Quordy"><img src="http://ptech.allthingsd.com/files/2009/03/quordy-150x150.jpg" alt="quordy" title="quordy" width="150" height="150" class="alignright size-thumbnail photo wp-image-596" /></a></p>
<p><strong>Quordy ($2.99):</strong> There are thousands of games for the iPhone and Touch, but Quordy is the one I turn to most often. Much as in Boggle, it requires you to form as many words as possible from a random screen of letters in a set time period. You can challenge others, either nearby or over the Internet, to play the same game board you did and compare results. Or you can just play solo.</p>
<div class="clearing"></div>
<p><a href="http://ptech.allthingsd.com/files/2009/03/googleapp.jpg" title="Google Mobile" rel="lightbox[walt-595]"><img src="http://ptech.allthingsd.com/files/2009/03/googleapp-150x150.jpg" alt="googleapp" title="googleapp" width="150" height="150" class="alignright photo size-thumbnail wp-image-599" /></a></p>
<p><strong>Google Mobile (free):</strong> Sure, the iPhone has a fine Web browser with a built-in Google search box, but this app makes searching in Google (GOOG) even easier, with instant search suggestions, searches based on your location, and even the ability to enter search terms by speaking them rather than typing them, though I find the voice feature unreliable.</p>
<p>If you own an iPhone or iPod Touch, the App Store is what makes your device worth its price. It&#8217;s the software, not the hardware, that makes these gadgets compelling.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</em></p>
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		<title>Amazon's Kindle 2 Improves the Good, Leaves Out the Bad</title>
		<link>http://ptech.allthingsd.com/20090225/amazons-kindle-2-improves-the-good-leaves-out-the-bad/</link>
		<comments>http://ptech.allthingsd.com/20090225/amazons-kindle-2-improves-the-good-leaves-out-the-bad/#comments</comments>
		<pubDate>Thu, 26 Feb 2009 02:02:07 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20090225/amazons-kindle-2-improves-the-good-leaves-out-the-bad/</guid>
		<description><![CDATA[Walt finds that Amazon.com has fixed the worst design flaws in the Kindle, its popular electronic-book reader, while maintaining the excellent book-buying experience that made the first model tolerable despite those problems.]]></description>
			<content:encoded><![CDATA[<p><a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=amzn'>Amazon.com</a> has fixed the worst design flaws in the Kindle, its popular electronic-book reader, while maintaining the excellent book-buying experience that made the first Kindle model tolerable despite those problems.</p>
<p>This week, the company released the Kindle 2, a new version that is much thinner, a tad lighter and a bit taller. It has much more built-in memory, better navigation controls and a slightly improved screen. I&#8217;ve been testing the Kindle 2 for a few weeks and consider it a vast improvement over the first Kindle, released in late 2007, which was clumsy and annoying to use. Overall, I found the Kindle 2 to be a well-designed, satisfying piece of hardware.</p>
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<p>The new model carries the same relatively high $359 price tag as its predecessor, but it offers faster page rendering and 25% better battery life. The catalog of books available on both Kindles has now swelled from about 90,000 in 2007 to over 230,000 today, and titles still typically cost around $10. You can still subscribe to periodicals and blogs, and there is still a crude Web browser built in &#8212; but this gadget is mainly for reading books.</p>
<p>Like its predecessor, the new Kindle has a built-in cellular wireless modem that allows you to download books or update periodicals on the fly, without using a computer. As before, there is no monthly fee for this wireless service.</p>
<p>Most important, Amazon (AMZN) has remedied the most irritating flaws of the original model. It&#8217;s no longer easy to accidentally turn pages, because the page-turning buttons have been redesigned. You no longer have to reach around to the back of the device to turn it on or off. You no longer scroll through menus and text with an odd little wheel whose progress was only visible in a thermometer-like strip separate from the main window. And the book-like cover no longer falls off.</p>
<p>But the improvements in this dedicated e-book reader, while admirable, may pale beside Amazon&#8217;s next move. Amazon says it is working to make the Kindle e-book catalog available on other mobile devices, such as smart phones, that people already own. The online merchant, which is so secretive it makes Steve Jobs seem like Joe Biden, isn&#8217;t saying which devices will get the Kindle service or when. I would bet it will be sooner rather than later.</p>
<div class="media-CENTER" style="width: 262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AO532_pjPTEC_DV_20090225150328.jpg" alt="Kindle 2" height="394" width="262" /><br />Amazon&#8217;s Kindle 2</div>
<p>This makes perfect sense. While the Kindle project has often been compared with Apple&#8217;s iPod, because both are hardware devices seamlessly connected to online-content stores, there is a fundamental difference. Apple (AAPL) offers content to sell hardware. Amazon offers the Kindle to sell content.</p>
<p>If, say, this electronic content were available not only on the Kindle reader, but via Kindle software apps on Apple&#8217;s iPhone or the BlackBerry, the e-book market could explode.</p>
<p>Meanwhile, Kindle&#8217;s design has gone from chunky and clunky to smooth and sleek. The power switch is now easily reachable on top of the device, and the all-important buttons for paging forward and backward through a book are now smaller &#8212; and work by pushing them firmly inward toward the screen instead of outward toward the edge of the device. This means they can no longer be easily activated by stray finger movements.</p>
<p>The weird thermometer system has been replaced by a little joystick that moves an on-screen cursor. The Home button is now large, and has been moved off the keyboard, which has been reduced in size, but is still quite usable.</p>
<p>The screen is the same 6-inch, high-resolution E-Ink display, which has a comforting contrast ratio for reading and uses battery power only when you turn the page. But, while it still can&#8217;t display color and still can&#8217;t be read in the dark, its gray-shade graphics are much more detailed.</p>
<p>The battery is now sealed in, but it is larger. Amazon claims you can read for four or five days with the wireless turned on, or up to two weeks with it turned off. In my tests, those claims proved true. I took the Kindle on a trip for a week with the wireless turned off and the battery indicator barely budged.</p>
<p>Memory has been greatly expanded, so you can store 1,500 books, up from 200, though you can no longer add extra memory.</p>
<p>There are also a few cool new features. The Kindle 2 looks up words in the dictionary automatically, as soon as you move the cursor to them. It can optionally read books aloud in a computer voice that&#8217;s surprisingly decent. And, if the wireless function is on, the Kindle service will remember the last page you read in a book and synchronize a second Kindle to that same place in the book.</p>
<p>There are some drawbacks. You still can&#8217;t organize your books into groups of your choice. Amazon now charges $29 for the cover, which was formerly free. And the Kindle still doesn&#8217;t work with some of the open e-book formats that other devices support.</p>
<p>But for serious book readers who are tired of toting around stacks of books and periodicals, the new Kindle is finally a pleasure to use.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</em></p>
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		<title>BlackBerry's Storm Presses   Into the Touch-Phone Fray</title>
		<link>http://ptech.allthingsd.com/20081119/blackberrys-storm-presses-into-the-touch-phone-fray/</link>
		<comments>http://ptech.allthingsd.com/20081119/blackberrys-storm-presses-into-the-touch-phone-fray/#comments</comments>
		<pubDate>Thu, 20 Nov 2008 02:32:02 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20081119/blackberrys-storm-presses-into-the-touch-phone-fray/</guid>
		<description><![CDATA[Walt reviews the hotly anticipated BlackBerry Storm, the first BlackBerry model without a physical keyboard. Typing and navigation require tapping on glass, just as users do on the iPhone. Verizon will be selling the Storm for $250 with a two-year contract, though a $50 mail-in rebate can bring the price down close to the $199 that Apple charges for the base model of the iPhone.]]></description>
			<content:encoded><![CDATA[<p>To its fiercest devotees, one of the best things about the BlackBerry is its carefully designed physical keyboard, which the skilled BlackBerry addict can play like a violin. These folks scorn Apple&#8217;s popular iPhone, whose keyboard is virtual and must be operated by tapping on the screen.</p>
<p>But, on Friday, <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=vz'>Verizon Wireless</a> and <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=RIMM'>Research in Motion</a> (RIMM), the BlackBerry&#8217;s maker, will do the unthinkable: They will introduce a BlackBerry model without a physical keyboard, one where typing and navigating require tapping on glass, just as users do on the iPhone. This new model is called the BlackBerry Storm, and will sell for $250 with a two-year contract, though a $50 mail-in rebate can bring the price down close to the $199 that Apple (AAPL) charges for the base model of the iPhone.</p>
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<p>Despite its lack of a keyboard, the Storm is a real BlackBerry in every other respect, with push email, corporate features and the familiar BlackBerry menus. In many respects, the Storm is a touch-based, large-screen version of the recently released BlackBerry Bold, which is the most polished version of a traditional BlackBerry. It is also the latest member of the new class of hand-held computers, the super-smart phone category kicked off by the iPhone last year and joined by the Google G1 earlier this year.</p>
<p>The Storm sports a large, high-resolution touch screen that fills most of its surface and automatically switches from portrait to landscape mode when the phone is turned. There&#8217;s also a forthcoming souped-up download store for third-party software, meant to be similar to the ones on the iPhone and the Google (GOOG) phone. And the Storm can even be used in European and other countries where most Verizon (VZ) phones don&#8217;t work.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/PJ-AN681_pjPTEC_G_20081119135615.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/PJ-AN681_pjPTEC_G_20081119135615.jpg" alt="BlackBerry's Storm Presses Into the Touch-Phone Fray" height="253" width="380" /></a><br />BlackBerry Storm&#8217;s touch screen switches from portrait to landscape mode when turned, and aims to make typing on glass feel more like typing on a real keyboard.</div>
<p>However, the biggest innovation in the Storm is a clever feature RIM hopes will give it a big advantage over the iPhone. When you strike a key or icon on the Storm&#8217;s screen, you feel a physical sensation, as if you were pressing down on a real key or button. That&#8217;s because you are, in fact, pressing a real button. The entire glass display is one large button, mounted on a mechanical substructure that allows it to be depressed when pressure is applied.</p>
<p>The idea behind this feature is to make typing on glass feel much more like typing on a real keyboard, and thus to make the virtual keyboard, and the touch interface, more acceptable to people used to physical keyboards and buttons. This push-down screen also replaces the side-mounted scroll wheel or track ball on other BlackBerrys for activating menu choices and icons.</p>
<p>But, in my tests, this physical feedback feature, which RIM calls SurePress, didn&#8217;t magically turn the Storm&#8217;s touch interface and virtual keyboard into their physical counterparts. The feature does provide a more reassuring confirmation that a key has been struck or an icon has been clicked than the mere visual feedback one receives from the iPhone. But neither I, nor any of the several BlackBerry addicts I asked to try it out, considered typing on the Storm&#8217;s keyboard to be very similar to using the keyboard of a traditional full-sized BlackBerry.</p>
<p>In my opinion, using the Storm&#8217;s keyboard is much more like using the iPhone&#8217;s keyboard than a traditional BlackBerry&#8217;s. I found that I could type quite well on the Storm after awhile, but that a greater adjustment, and more practice, were required than with a physical keyboard.</p>
<p>The Storm also has a keyboard oddity that I found annoying, and that may put off others. It presents you with a full virtual keyboard only when you are holding it horizontally. When you hold the Storm vertically, you get a mashed-up keyboard, like the one on the narrower BlackBerry Pearl, which has multiple letters on each key. This keyboard design relies on software to guess which letter you meant to press. You can also switch to a virtual cellphone-style keypad that requires you to hit each key multiple times.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/PJ-AN682_pjPTEC_G_20081119143856.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/PJ-AN682_pjPTEC_G_20081119143856.jpg" alt="BlackBerry's Storm Presses Into the Touch-Phone Fray" height="253" width="380" /></a><br />From left, BlackBerry Storm, Google G1, and iPhone 3G</div>
<p>This is a curious design decision. Once a company ditches a physical keyboard for a virtual one, it can create all kinds of keyboard variations. RIM could have offered a full, vertically oriented keyboard, even if it would have had smaller, more closely spaced keys.</p>
<p>RIM also failed to customize the Storm&#8217;s virtual keyboard for some common, specific tasks. For instance, on the iPhone, when you are typing in a Web address in the browser, the keyboard morphs to offer a convenient key that automatically enters &#8220;.com&#8221;. Not so on the Storm.</p>
<p>There&#8217;s another glaring deficit in the Storm: It lacks Wi-Fi capability. This means that, unlike on the Bold, the iPhone or the Google G1, if high-speed cellphone data service is absent or pokey, you can&#8217;t fall back on speedy Wi-Fi connections in public places. And, at home or in the office, you can&#8217;t take advantage of Wi-Fi connections that are often much faster than cellphone data networks.</p>
<p>The Storm has some important advantages over the iPhone. Its screen, while 7% smaller physically, offers about 13% higher resolution. Photos and videos look beautiful on it. It has much better battery life for phone calls than either the iPhone or the Google G1. While the latter two phones deliver just under their claimed five hours of talk time, in my tests, the Storm lasted a bit over six hours, which is actually half an hour more than its claimed 5.5 hours of talk time. And the Storm has a removable battery, unlike its Apple rival.</p>
<p>This new BlackBerry comes with more memory than the similarly priced base model of the iPhone &#8212; nine gigabytes versus eight gigabytes. And, unlike the iPhone&#8217;s memory, the Storm&#8217;s is expandable, via larger flash cards.</p>
<p>The Storm&#8217;s camera is much better than the iPhone&#8217;s, at 3.2 megapixels, versus just 2 megapixels for the Apple device. It also has zoom and flash, features the iPhone&#8217;s camera lacks. And, unlike the iPhone or the Google G1, the Storm can record videos. In my tests, all of these camera features worked well.</p>
<p>Also, the Storm has copy and paste functionality; MMS (a service for sending photos directly to other phones without using email); voice dialing; and the ability to act as a modem for your laptop. It also allows you to edit, and not just to view, Microsoft (MSFT) Office documents. All of these features are missing from the iPhone out of the box.</p>
<p>The Storm also has a better speaker than the iPhone, and a noise-canceling microphone system. Phone calls, even on speaker phone, were crisp, clear and plenty loud. Physically, the Storm is attractive but hardly svelte. While it&#8217;s about the same length and width as the iPhone, it is 15% thicker and 17% heavier &#8212; almost as heavy as the chunky G1.</p>
<p>The Verizon high-speed network on which the Storm runs is older and better-established than either the T-Mobile (DT) high-speed system the G1 uses or the AT&#038;T (T) 3G network used by the current iPhone. Where Verizon&#8217;s high-speed data coverage is strong, the Storm flies.</p>
<p>But, because it lacks Wi-Fi, the Storm can be much slower at Web access than its main competitors. I tested these Web speeds in two hotels in Silicon Valley. In the first, where Verizon reception was strong, the Storm trounced the iPhone on cellphone data speeds, averaging over 800 kilobits per second to the iPhone&#8217;s 621 kbps over AT&#038;T. But, when I switched the iPhone to use the hotel&#8217;s Wi-Fi network, it beat the Storm by 100 kbps or so.</p>
<p>At the second hotel, barely a mile away, the Storm&#8217;s lack of Wi-Fi hurt much more. There, Verizon&#8217;s signal was poor, and data speeds on the Storm averaged a horrible 96 kbps. But the iPhone on AT&#038;T averaged 459 kbps, and on Wi-Fi the iPhone averaged 785 kbps.</p>
<p>My test Storm, which was a near-final model missing only a few minor software tweaks, was also sluggish at some tasks. It took noticeably longer than the iPhone to flip the first photo from landscape to portrait orientation, or to start the process of flipping through a series of photos by swiping them with a finger. And some other tasks were also slow. It&#8217;s possible that production models will be quicker.</p>
<p>Rim has tweaked the familiar BlackBerry user interface for the touch screen, and in general these changes worked well. You select the menu item or icon you want with a light touch, then press down on the screen to activate or confirm your choice. There are even a couple of cool new touch features. For instance, in a list of emails, if you lightly touch and hold one entry, the Storm shows you all messages in that thread.</p>
<p>But this combination of a light touch followed by a hard press on the large screen took some practice, just like typing did. It befuddled several BlackBerry veterans at first.</p>
<p>And some common tasks took more steps than on the iPhone. For instance, emailing a link from a Web page required four steps on the Storm, versus two on the Apple device. The Storm&#8217;s email system will be familiar to every BlackBerry user. It has the same corporate email features as other BlackBerrys, and I was easily able as well to use a BlackBerry Internet email account and to set up several personal email accounts, including Gmail.</p>
<p>The Web browser is much improved over the one in older BlackBerry models, and offers multiple ways to view and navigate pages, including one in which a finger moves a cursor, just as on a PC. But I found that panning and zooming in the browser was a bit slower and more awkward than on the iPhone. And, to make some Web sites work properly, I had to dig through menus to change options.</p>
<p>Using the BlackBerry desktop software, I was easily able to synchronize my calendar and contact data over a cable from a Windows PC. (There&#8217;s also Mac software for the same task.) But, unlike the iPhone or the G1, the Storm doesn&#8217;t offer wireless synchronization from consumer services, only from corporate servers.</p>
<p>The Storm&#8217;s multimedia software isn&#8217;t as fancy as the iPhone&#8217;s, but it&#8217;s better than the G1&#8217;s, and worked very well in my tests.</p>
<p>Overall, the Storm is a very capable handheld computer that will appeal to BlackBerry users who have been pining for a touch-controlled device with a larger screen. And it offers yet another good option for anyone who is looking to buy one of the new, more powerful, pocket computers.</p>
<p><a href="http://s.wsj.net/public/resources/images/PJ-AN682_pjPTEC_NS_20081119143856.gif" title="Blackberry Storm Comparison Chart" rel="lightbox"><img src="http://s.wsj.net/public/resources/images/PJ-AN682_pjPTEC_NS_20081119143856.gif" width="380" height="192" alt="Blackberry Storm Comparison Chart" /></a></p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</em></p>
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		<title>Wi-Fi on Wheels Is Steady, but Has a Speed Bump</title>
		<link>http://ptech.allthingsd.com/20081112/wi-fi-on-wheels-is-steady-but-has-a-speed-bump/</link>
		<comments>http://ptech.allthingsd.com/20081112/wi-fi-on-wheels-is-steady-but-has-a-speed-bump/#comments</comments>
		<pubDate>Thu, 13 Nov 2008 02:04:05 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Internet]]></category>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20081112/wi-fi-on-wheels-is-steady-but-has-a-speed-bump/</guid>
		<description><![CDATA[Wi-Fi wireless Internet connectivity has become nearly ubiquitous. Whether you're at home, in a coffee shop, or even on some commercial airliners, you can get online with a Wi-Fi-equipped laptop, smart phone or portable game machine. Now, Wi-Fi is making its way into your car.]]></description>
			<content:encoded><![CDATA[<p>Wi-Fi wireless Internet connectivity has become nearly ubiquitous. Whether you&#8217;re at home, in a coffee shop, or even on some commercial airliners, you can get online with a Wi-Fi-equipped laptop, smart phone or portable game machine.</p>
<p>Now, Wi-Fi is making its way into your car. A small California company, Autonet Mobile, has teamed up with Chrysler and others to sell a service that floods any brand or model of car or truck with Wi-Fi Internet connectivity that can be used by multiple passengers and devices simultaneously. It&#8217;s a dealer-installed option on Chrysler vehicles, but Chrysler dealers, and some independent auto electronic shops, will install it on any brand of car for a fee.</p>
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<p>The system works via a special wireless router, mounted in the trunk or rear cargo area, that draws Internet connectivity from cellphone towers and then converts it into an in-car Wi-Fi signal with a range of 100 feet. This router looks like a military device, because it is ruggedized to survive jolts and vibrations, and is shielded to avoid interference with the car&#8217;s electronics or with cellphone calls.</p>
<p>As long as they have built-in Wi-Fi, the laptops and smart phones used in the car don&#8217;t need any add-on hardware or software to use Autonet. To them, it looks like any other Wi-Fi signal. And no special car antenna is needed; the router uses its own large antennas.</p>
<p>I&#8217;ve been testing Autonet Mobile in a rented Saturn Vue SUV in Washington, D.C., and its suburbs, and found it worked well for most basic Internet tasks like email and Web surfing. The router turns on when the car does, and the Wi-Fi signal shows up about 30 seconds later. However, Autonet is relatively pokey. It&#8217;s too slow to be reliable for streaming video longer than brief YouTube clips, or for smooth video chatting.</p>
<p>Perhaps the biggest downside of in-car Wi-Fi is that it provides one more potential distraction for drivers. The company says the service is only for passengers, not drivers, but there&#8217;s no technical barrier to a driver using it.</p>
<div class="media-CENTER" style="width: 262px;"><img src="http://online.wsj.com/public/resources/images/OB-CR080_ptecha_D_20081112173305.jpg" alt="The Autonet Mobile router" height="174" width="262" /><br />The Autonet Mobile router</div>
<p>Of course, drivers already can court danger this way by using cellphone wireless connectivity on a laptop, iPhone, BlackBerry or other connected device. And that raises another question: Since you can already connect to the Internet from a car with a smart phone or a cellular data card for a laptop, why would you want Autonet?</p>
<p>There are three reasons. First, cellular Internet access is typically tied to a single device at a time. But Autonet&#8217;s Wi-Fi service works just like Wi-Fi in your house: Multiple people with multiple devices can use it at the same time. In fact, the company envisions that the service&#8217;s primary use will be to allow children in the back seat to use laptops for social networking, online games or homework; and multiple adult passengers to conduct online business or research routes and destinations.</p>
<p>Second, the monthly fees can be lower, at least for laptops. A typical cellular data card for a single laptop costs $60 a month. But Autonet&#8217;s service starts at $29 a month for the entire car, regardless of how many devices are being used. A premium plan costs $59. The plans differ by how much data you are allowed to consume monthly. And Autonet requires no special laptop cards or software.</p>
<p>Lastly, the company claims that it has invented a technology that keeps the connection steadier while moving than the typical direct cellular connection. Although some videos froze on me, I never lost Autonet&#8217;s Internet connection, whether moving slowly through downtown D.C. or moving faster on suburban highways and streets.</p>
<p>In my tests, with a laptop and an iPhone, Autonet&#8217;s speeds ranged from around 100 kilobits per second to around 500 kbps &#8212; far slower than a typical cable Internet service in a home. My average speed was between 400 kbps and 450 kbps.</p>
<p>There are some other drawbacks. First, the router costs $499, though that will soon drop to $399 in a holiday price promotion. Second, you have to sign at least a one-year contract, even if you pay monthly. Third, your Internet usage is limited. The $29 plan gets you just 1 gigabyte of data a month, while the $59 plan gets you 5 gigabytes. That should be plenty for most typical users, but not for those with large appetites for data.</p>
<p>These service fees are all-inclusive. You don&#8217;t have to pay anything to any cellphone carrier. But there is also a $35 &#8220;activation fee,&#8221; whose justification is murky, and installation costs are estimated at $50 to $75.</p>
<p>For security, you can set Autonet up with a password, but it doesn&#8217;t yet use the most advanced version of Wi-Fi security. The company says that, while it can track and manage your Internet connection, it cannot determine the content of what you are doing online.</p>
<p>Finally, because the router is hard-mounted, you can&#8217;t remove it for use in, say, a hotel room or second car.</p>
<p>If you&#8217;re willing to invest in the router and can tolerate the slow speeds, Autonet might be what you want &#8212; as long as you can resist using it while driving.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</em></p>
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		<title>Netbooks Come Into Their Own</title>
		<link>http://ptech.allthingsd.com/20081105/netbooks-come-into-their-own/</link>
		<comments>http://ptech.allthingsd.com/20081105/netbooks-come-into-their-own/#comments</comments>
		<pubDate>Thu, 06 Nov 2008 02:10:04 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Apple]]></category>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20081105/netbooks-come-into-their-own/</guid>
		<description><![CDATA[Walt reviews the latest entrants in the "netbook" category--devices that are between a laptop and a smart phone in size and versatility--and finds some compelling choices.]]></description>
			<content:encoded><![CDATA[<p>Somewhere between the laptop and the smart phone, the computer industry has long believed there could be a small, low-cost device that would please consumers and sell well.</p>
<p>The device would be more versatile than, say, an iPhone, but much cheaper and more portable than, say, a ThinkPad. The trouble is, every attempt to create such a category of computer has met with failure &#8212; until now.</p>
<p>This year, that in-between type of computer now called a &#8220;netbook&#8221; has finally caught on. Since I reviewed a pioneering model, the 7-inch, $300 Asus Eee PC back in January, the market has been flooded with new and better, if somewhat more expensive, netbook models. Nearly every company &#8212; from big names such as <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=dell'>Dell</a> and <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=hpq'>Hewlett-Packard</a>, to obscure ones like MSI &#8212; has jumped into the fray.</p>
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<p>Netbooks still constitute a smaller niche than laptops and the exploding smart phone, or hand-held computer, category. But they are threatening to break into the mainstream in a big way, especially in an economic climate where a low price and fewer bells and whistles are suddenly more attractive.</p>
<p>They are much more portable than most standard laptops. They are easier to use on a plane or carry around town. And they are way cheaper, between $300 and $500, than the very lightest, thinnest standard laptops, which often top $1,000.</p>
<p>Compared with even an amazingly powerful pocket device, like the iPhone, the Google (GOOG) G1, or the forthcoming BlackBerry Storm, a netbook, at about twice the price, offers a much larger keyboard and screen. And they can run far more sophisticated software and perform a much wider variety of computing tasks.</p>
<p>But netbooks come with serious compromises. While they are great for light use on the go, their cramped screens and keyboards, and slow processors, make them much less potent and less comfortable to use than even a so-called ultraportable laptop. And, as small as they are, they can&#8217;t fit in a pocket like smart phones can, be as easily used as a still camera, or function as a cellphone.</p>
<p>Netbooks aren&#8217;t tablets. They look and act like regular clamshell-style laptops with keyboards and track pads, but are much smaller. Most current models have 8.9-inch screens, though some now sport 10-inch displays. Dell (DELL) is even planning soon to launch a netbook with a 12-inch screen for around $600, which will blur the line with traditional laptops, some of which can be bought for less with larger displays.</p>
<p>Compared with sleek, thin, but much costlier notebooks, such as the Apple (AAPL) MacBook Air or the Lenovo ThinkPad X300, the netbooks of today are stubbier and chunkier. But they take up much less room on an airline tray table. When the person in front of you reclines, you can happily keep using them, because their screens are so much smaller and extend upward so much less.</p>
<p>The early netbook models relied on the unfamiliar and somewhat geeky Linux operating system, and most still offer it as an option. But many now also can be purchased with Windows XP, with which consumers are far more experienced, and which can run many more well-known programs.</p>
<p>At the start of this year, most netbooks lacked hard disks, instead offering very limited storage via memory chips &#8212; often less storage than a $199 iPhone. They were pitched as limited devices mainly meant for using the Internet &#8212; thus the name &#8220;netbook&#8221; &#8212; and their makers assumed users mainly would use Web-based applications.</p>
<p>Now, many offer decent-size hard disks and include serious programs, such as Microsoft (MSFT) Office or Microsoft Works. But none offers a built-in DVD drive, which makes it hard to install some new software.</p>
<p>To offer readers a feel for today&#8217;s netbooks, I selected four representative models to test and review. I am not declaring these four as the best on the market, nor do I mean to slight makers like H-P, whose entries aren&#8217;t included in this review. The truth is, there are far more similarities than differences among competing netbooks that might make one model stand out from the others.</p>
<p>All four of the models I tested use Intel&#8217;s new low-power Atom processor. All have decent screen resolution &#8212; much better than the original Asus. But none can display a full Web page, or even most of a Web page, without scrolling. Each has three USB ports.</p>
<p>Three of the four have good battery life, but getting good power in most models means using a larger battery that adds weight and bulk.</p>
<p>All of my test models ran XP, not Linux, because I believe that&#8217;s the better choice for average consumers.</p>
<p>Here are minireviews of these four netbooks.</p>
<p><strong>Acer Aspire One:</strong> The $349 blue Acer One weighs a little over two pounds with its standard battery, and has a bright, sharp 8.9-inch screen. It comes with a 120-gigabyte hard disk and 1 gigabyte of memory. It&#8217;s a little over an inch thick, and its footprint is much smaller than that of a standard sheet of paper.</p>
<p>As on all the other models, I tried a word processor, either Microsoft Word or Works, and several popular non-Microsoft programs: Adobe Reader, Apple&#8217;s iTunes and Mozilla&#8217;s Firefox browser. The Acer handled all of them well, though, as with all the other netbooks I tried, its speakers are mediocre.</p>
<p>The Acer&#8217;s small keyboard is very nicely done. Its keys are large enough, and separated and sculpted enough, to make typing comfortable and accurate, though I wouldn&#8217;t want to write a novel on it.</p>
<p>But the Acer has two big drawbacks. Its battery life is miserable. On my tough battery test, where I turn off all power-saving features, crank up the screen brightness, turn on the Wi-Fi, and play a continuous loop of music, it couldn&#8217;t even squeeze out two hours. In normal use, that might mean 2&frac12; hours. To fix that problem, you can spend $50 more on a version with a double-size battery, at the cost of added weight and bulk. This costlier version also boosts the hard disk to 160 gigabytes.</p>
<p>The other problem, which can&#8217;t be fixed with any factory options, is that the Acer One has a terrible track pad. It&#8217;s too cramped vertically for comfortable use, and the buttons, which are mere slivers, are arranged on the sides instead of below the pad. Moving the cursor or selecting text is awkward and inaccurate.</p>
<p>Lesser problems are that the Acer includes only the older, slower, &#8220;G&#8221; flavor of Wi-Fi and a low-resolution Webcam.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/PJ-AN582_pjPTEC_G_20081105173834.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/PJ-AN582_pjPTEC_G_20081105173834.jpg" alt="Netbooks" height="253" width="380" /></a><br />The Dell Mini 9 has an 8.9-inch screen, is compact and has a big battery, but it lacks a hard disk and offers just 8 gigabytes of flash memory.</div>
<p><strong>Dell Mini 9:</strong> Like the less costly Acer, the $399 Dell Mini has an 8.9-inch screen, but it&#8217;s a bit narrower horizontally. Its standard battery is larger, making it slightly heavier but still very light.</p>
<p>The Dell is a throwback to the older concept of netbooks. It lacks a hard disk and offers just 8 gigabytes of flash memory, plus 2 gigabytes of free online storage. It has just half a gigabyte of memory. For extra money, you can double the flash storage and memory.</p>
<p>Because of its bigger battery, and its lack of a power-sucking hard disk, the Dell beat the Acer handily in my battery test, getting just under three hours, which means that, in normal use, you would likely see four hours.</p>
<p>The Dell has the same wimpy Wi-Fi and Webcam as the Acer. But its track pad, while small, is much larger vertically and easier to use, with buttons where you expect to find them. It ran all my test software OK.</p>
<p>However, the Dell had by far the worst keyboard in my test group. Because of its compact width, the tab, arrow and other keys are squeezed to a ridiculously narrow size that impedes typing.</p>
<p><strong>MSI Wind U100:</strong> This is a $399 machine (after a recent price cut) with a 10-inch screen, and comes from a Taiwan company better known in the U.S. for making computer components than entire computers. The model I tested, with a double-size battery, is $429. My test unit was white, weighed a tad over three pounds, and had 1 gigabyte of memory and a 160-gigabyte hard disk.</p>
<p>Despite the larger screen, the Wind still fits very well on a cramped airline tray, and it has a well-designed keyboard. It comes with a button that can slow down or speed up the processor to save battery life or add oomph. And there&#8217;s a function that can magnify portions of text.</p>
<p>It has a standard, decent Webcam and can use the newest &#8220;N&#8221; flavor of Wi-Fi. It ran all my test software just fine.</p>
<p>With my test model&#8217;s bigger battery, which protrudes from the bottom, the Wind did very well on my test at its standard processor speed, lasting three hours and 37 minutes. That suggests you could get four to five hours in normal use. Presumably, the standard model with the smaller battery would get half of that life, though you could stretch it by stepping down the processor speed.</p>
<p>Overall, I liked the MSI Wind a lot. My only real gripe is that the track pad is small and has only a single thin button, which performs a left or right click. This button is too small and sluggish for optimal use.</p>
<p><strong>Asus Eee 1000H:</strong> Asus, another Taiwan company known as a component maker, is the king of netbooks. In fact, it has so many different, and frequently changing, netbook models that its product lineup can be a blur. The one I tested has a 10-inch screen and costs $475, making it the costliest netbook in this group. It&#8217;s also the heaviest, edging out my test Wind slightly.</p>
<p>Like the Wind, my Eee 1000H had a large battery that protruded from the bottom. It doesn&#8217;t come with a smaller battery. Also like the Wind, it has a standard Webcam, the faster &#8220;N&#8221; Wi-Fi, and a 160-gigabyte hard disk with 1 gigabyte of memory.</p>
<p>The keyboard on the 1000H was the best of this lot, with well-designed keys. It also had the roomiest and most functional track pad, though its buttons &#8212; integrated with a metal border around the track pad &#8212; took some getting used to.</p>
<p>The Asus, like the Wind, has the capability to tweak the speed of its processor. It also has a button that can change the screen resolution, though I found that the nonstandard resolutions looked distorted.</p>
<p>In my battery test, at its standard processor speed, the 1000H got three hours and 32 minutes, suggesting that in normal use it could deliver between four and five hours &#8212; more if you use the lower processor speed.</p>
<p>The Asus handled all my test software well. It comes with a greater variety of built-in programs than the others and offers 20 gigabytes of free online storage.</p>
<p><strong>Bottom line:</strong> If you want a machine for light use, a light price and a light weight, a netbook is waiting and is worth a try. Just don&#8217;t expect the same experience as on a standard laptop or the convenience of a smart phone.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</em></p>
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