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	<title>Personal Technology &#187; Bluetooth</title>
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		<title>HTC's Hero May Be Your Scene</title>
		<link>http://ptech.allthingsd.com/20090930/sprints-htc-hero-may-be-your-scene-in-smart-phones/</link>
		<comments>http://ptech.allthingsd.com/20090930/sprints-htc-hero-may-be-your-scene-in-smart-phones/#comments</comments>
		<pubDate>Thu, 01 Oct 2009 01:02:02 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20090930/sprints-htc-hero-may-be-your-scene-in-smart-phones/</guid>
		<description><![CDATA[Walt Mossberg reviews the new Android-model phone, recommended for Sprint customers and others looking for something powerful and different.]]></description>
			<content:encoded><![CDATA[<p>Super-smart phones based on Google&#8217;s Android operating system have been relatively slow to take off since the first one appeared a year ago. Despite Google&#8217;s iconic brand, they have yet to develop the strong bond with U.S. consumers achieved by the Research in Motion (RIMM) BlackBerry or the Apple (AAPL) iPhone. And, after a year, Android has less than 10% of the 85,000 apps the iPhone now offers.</p>
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<p>But Android is beginning to blossom in the market for this class of device, which is really a hand-held computer that performs many laptop-like functions.</p>
<p>In August, T-Mobile began offering a new $200 myTouch Android phone. Motorola (MOT) will shortly launch a new $200 Android model called the CLIQ. And, on Oct. 11, Sprint (S) will start selling perhaps the most unusual Android phone so far, the $180 HTC Hero. I&#8217;ve been testing the Hero, a touch-screen phone without a physical keyboard that has some important distinctions from earlier Android models. In general, I like the Hero and can recommend it to Sprint customers, or others looking for something powerful, but different.</p>
<p>HTC, a veteran Taiwan-based maker of phones, has altered Android more than anyone else so far. It has been gradually developing its own signature software layer that sits atop phone operating systems. With the Hero, it has applied this software for the first time to an Android phone, and that&#8217;s what sets the Hero apart from its Android brethren. The latest, beefed-up, version of this HTC software is called &#8220;Sense.&#8221;</p>
<p>Sense includes handsome, large widgets with extra features that go beyond the vanilla Android experience supplied to everyone by Google (GOOG). So the Hero looks and behaves somewhat differently. For instance, a contact page in the address book application consolidates that contact&#8217;s Facebook and Flickr accounts. The music player and photo album look better, and the Hero with Sense can use Microsoft&#8217;s Exchange service to synchronize mail, calendars and contacts.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AR811_pjPTEC_DV_20090930151036.jpg" width="262" height="394" alt="pjPTECHjp" /><br />
<br />
Sprint&#8217;s HTC Hero</div>
<p>Sense also offers something called Scenes—entire collections of sets of screens and apps, either canned or customized, that can change the phone software&#8217;s look and feel. With just a couple of clicks, you could switch between a work-oriented &#8220;scene,&#8221; that prominently features apps such as a stock tracker and your work email, and an entertainment-oriented scene filled with the music player, photo album and other apps.</p>
<p>As with Sprint&#8217;s Palm (PALM) Pre, the Hero&#8217;s price is a bit deceptive. To get the phone for $180, you must remember to mail in a rebate form worth $100. At purchase, you have to put up $280. On the other hand, Sprint&#8217;s monthly fees can be much cheaper than those for other carriers. You&#8217;ll have to pay at least $70 a month to use the Hero, the same minimum fee that AT&#038;T charges iPhone owners. But Sprint&#8217;s fee, unlike AT&#038;T&#8217;s (T), includes unlimited text messaging and unlimited free calls to any mobile number on any network.</p>
<p>The Hero&#8217;s hardware isn&#8217;t especially beautiful. It&#8217;s a dull grey, noticeably thicker than the iPhone, with a smaller screen and six buttons plus a trackball, which adds another navigation option to the touch screen. It&#8217;s the same length as an iPhone, but is a bit narrower and lighter. It comes with just two gigabytes of memory, compared with eight gigabytes on the $99 iPhone and 16 gigabytes on Apple&#8217;s $199 model, though the Hero&#8217;s memory, unlike the iPhone&#8217;s, is expandable via a hard-to-reach slot under its removable back cover.</p>
<p>One big drawback is battery life. Sprint is only claiming up to four hours of talk time for the Hero, versus five hours for the Pre and iPhone. But, unlike the iPhone&#8217;s, the Hero&#8217;s battery is removable. Another drawback: I sometimes found the touch screen unresponsive, requiring multiple pokes at an icon.</p>
<p>On the plus side, the Hero has a much higher resolution camera than the iPhone&#8217;s or Pre&#8217;s—five megapixels versus three megapixels.</p>
<p>It also functions as a video camera, and in my tests, both still photos and videos I took looked very good. Phone calls, even on speaker phone, were clear and strong, and the phone has Wi-Fi and Bluetooth in addition to Sprint&#8217;s high-speed network, which in my view is better than its reputation. Web browsing was adequate.</p>
<p>HTC&#8217;s Sense gives the Hero seven screens on which to place apps, versus Android&#8217;s standard three screens. </p>
<p>And, in addition to the standard Android apps and the 8,000 downloadable apps from Android&#8217;s Market app store, there are a variety of large, beautiful HTC &#8220;widgets&#8221; you can use. The downside of these is that they can occupy an entire screen.</p>
<p>The most impressive widget is called People. It&#8217;s an address book in which each contact&#8217;s page features a scrolling bar at the bottom with icons that allow you to see that person&#8217;s most recent Facebook status, photos from Facebook and Flickr, plus emails and text messages she&#8217;s sent to you and recent calls between you. This is somewhat similar to Palm&#8217;s Synergy feature, which is also based around people.</p>
<p>Overall, I found the HTC Hero to be the best Android phone I&#8217;ve tested, and a worthy competitor to the iPhone, the BlackBerry and the Pre.</p>
<p class="tagline">Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://walt.allthingsd.com">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</p>
<span class="fdPrintIncludeParentsPreviousSiblings"></span><span class="fdPrintIncludeParentsChildren"></span>]]></content:encoded>
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		</item>
		<item>
		<title>New iPhone Is Better Model&#8211;Or Just Get OS 3.0</title>
		<link>http://ptech.allthingsd.com/20090617/new-iphone-is-better-model-or-just-get-os-30/</link>
		<comments>http://ptech.allthingsd.com/20090617/new-iphone-is-better-model-or-just-get-os-30/#comments</comments>
		<pubDate>Wed, 17 Jun 2009 17:00:38 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20090617/new-iphone-is-better-model-or-just-get-os-30/</guid>
		<description><![CDATA[Apple's new iPhone 3G S and OS 3.0 offer plenty of new features. But the software may be enough of a boost to keep many users from buying the new model, Walt Mossberg writes.]]></description>
			<content:encoded><![CDATA[<p>Apple Inc.&#8217;s iPhone has been a smashing success, redefining the smart-phone market and creating a new hand-held computing platform that has attracted over 50,000 third-party apps, or software programs, in less than a year. With its nearly identical sibling, the iPod Touch, it has sold a combined 40 million units since June 2007, when the computer maker plunged into the phone business.</p>
<p>But the iPhone is drawing increasing competition from entrenched smart-phone makers anxious to emulate the upstart. The most significant of these is Palm&#8217;s (PALM) impressive new Pre, which is off to a good start with an estimated 100,000 or so units sold since it launched on June 6.</p>
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<p>So, like a shark, Apple (AAPL) must keep moving. This week, it is introducing two new products designed to consolidate and increase its position as the leader in this new generation of hand-held computers. I&#8217;ve been testing both and I like them a lot, with some minor caveats.</p>
<p>One of the new products is a refreshed model of the iPhone itself, called the iPhone 3G S. It looks the same, but offers more speed, more memory, more battery life, and a few new features, including video recording and a better camera for still photos.</p>
<p>The second is OS 3.0, the third version of the iPhone&#8217;s operating system, which comes on the 3G S and also can be installed on all prior iPhones and Touches. It includes a much longer list of added features, some innovative and some long overdue catch-ups to other phones. These include such widely requested capabilities as cut, copy and paste; systemwide searching; a wider virtual keyboard; and a feature called MMS that allows users to send photos and videos directly to other phones without using email.</p>
<div class="media-CENTER" style="width:360px;"><img src="http://online.wsj.com/public/resources/images/OB-DW701_PTECHC_NS_20090617122129.jpg" width="360" height="687" style="float: none;" alt="iPhone Chart" />
</div>
<p>Apple last week also made a bold business move to complement these new products. It decided to keep making the current model, the iPhone 3G, and to slash its price by 50%, to $99. That&#8217;s an unheard-of price tag for a pocket computer of this power and versatility, and gives millions of additional consumers a reason to choose the iPhone instead of a competitor.</p>
<p>In my tests, both the new phone and the new operating system performed well, with a few small exceptions. I believe the two strengthen the iPhone platform, make it likely the iPhone will continue to attract scads of apps, and are good for consumers.</p>
<p>But I also regard these changes as more evolutionary than revolutionary, and I don&#8217;t think this latest iPhone is as compelling an upgrade for the average user as the 3G model was last year for owners of the original 2007 iPhone.</p>
<p>Current iPhone owners can get an improved product by merely sticking with their existing phones and upgrading to the feature-laden new operating system, which is free (it costs $10 for iPod Touch owners), rather than shelling out at least $199 for the new iPhone 3G S. And many new iPhone buyers can opt for the $99 3G model, which is not only cheaper, but also greatly improved by the new OS 3.0.</p>
<p>On the other hand, power users will crave the new model&#8217;s much-better performance, battery life, storage and other features. And some will want the new model because, unlike the current model, it&#8217;s capable of handling a new cellular network feature that, in the next few years, will offer double the current data speeds.</p>
<p>The new, free operating system is available for download starting June 17. The iPhone 3G S will go on sale June 19 for $199 for a version with 16 gigabytes of memory, and $299 for 32 gigabytes of memory. Those memory capacities are double the amounts offered on the previous model last year at the same prices, and far exceed the built-in memory on most competing smart phones.</p>
<p>These prices are for new U.S. customers on the AT&#038;T network, plus current owners who are eligible for what AT&#038;T (T) calls a &#8220;standard&#8221; upgrade. If you already own an older iPhone, you could pay $200 more to upgrade, depending on how far along you are in your two-year service contract and how much you spend monthly. But AT&#038;T, stung by criticism in recent days, has just decided to offer the lower, new-customer prices at launch to iPhone 3G owners eligible for upgrades at any time up to Sept. 30 of this year, even if they were originally told they&#8217;d have to pay the $200 premium.</p>
<p>Before I detail the new features and how they worked in my tests, let me state up-front what the new iPhone and its new operating system don&#8217;t deliver. The iPhone still lacks a physical keyboard. It still can&#8217;t run more than one third-party app at a time, as the Pre does. Its otherwise excellent Web browser still can&#8217;t play videos created in Adobe&#8217;s Flash software, which is widely used on the Web. And it still isn&#8217;t available on any U.S. carrier besides AT&#038;T.</p>
<p>Also, AT&#038;T won&#8217;t enable MMS until late this summer, even though dozens of other iPhone carriers in other countries are doing so immediately. And AT&#038;T hasn&#8217;t set a date by which it will offer tethering, a new iPhone feature that allows the device to be used as a modem for a laptop. Other carriers in other countries are allowing this right away.</p>
<p>Here&#8217;s a rundown of the most important new features of both the new hardware and software, and how they performed in my tests.</p>
<h5 class="subhed">The iPhone 3G S</h5>
<p><strong>Speed:</strong> To me, this is the most important feature of the new iPhone 3G S. In fact, the &#8220;S&#8221; in the name stands for speed. During my week of testing, the new model proved dramatically snappier in every way than my iPhone 3G. Its processor is 50% faster than in the prior model, and it sports a new graphics chip.</p>
<p>Applications opened much more quickly. Web pages loaded far faster. The camera was ready to use almost instantly. And I never once saw the occasional, annoying iPhone behavior where you strike a key while typing and it sits there, seemingly stuck, before you can continue.</p>
<p>Cellular-data speeds were about the same, but in repeated testing on different Wi-Fi networks, the 3G S racked up speeds 30% to 50% faster than on the 3G running at the same time on the same networks.</p>
<p><strong>Battery Life:</strong> On my 3G iPhone, I usually could make it through the day, but it was often a close call, with the battery indicator winding up in the red. By contrast, the new model did much better, never hitting the red zone and rarely requiring interim charging at the office or in the car, even though, because I was testing it, I was pounding it much harder than usual, making more voice calls, playing lots of videos and music, trying numerous apps, constantly downloading email from two accounts, and syncing two calendars over the air.</p>
<p>Apple claims about the same talk time for the new model as on the old, and about the same Web-surfing time over the cellular network. But it says the 3G S gets about 50% more battery life when playing videos or surfing the Internet over Wi-Fi and 25% more time &#8212; an astounding 30 hours &#8212; for continuous music playback.</p>
<p><strong>Memory:</strong> With the new 32-gigabyte model, I was able to store over 3,000 songs, more than 1,600 photos, 74 videos, 67 applications, 400 emails, nearly 1,000 contacts, months of calendar data, and dozens of documents, and still have 5 gigabytes left over&mdash;more than most phones offer out of the box.</p>
<p><strong>Camera:</strong> The new model&#8217;s camera has a 3 megapixel resolution, up from 2 megapixels, and has autofocus and a feature that lets you tap the screen to change the focus to an object or person in the background of a shot. It still lacks zoom or a flash, though it does better in low light. It also has a macro feature for close-up shots. In my tests, all of this worked, but I didn&#8217;t think the pictures it took were dramatically better than those on the old model, and it can&#8217;t compete with phones like Nokia&#8217;s (NOK) new $700 N97, which has a 5-megapixel camera with zoom.</p>
<p><strong>Video:</strong> The new video recorder worked well, even in low light, and lets you post videos directly to YouTube, among other places. You can also trim your videos right on the phone. This all worked well, but the videos aren&#8217;t high definition, and pale in comparison to those on the latest HD model of the popular $229 Flip pocket camcorder.</p>
<p><strong>Voice Control:</strong> By simply holding down the new iPhone&#8217;s home button, you can dial contacts and control music playback by uttering voice commands. The phone will even tell you which song is playing. Like most voice-recognition systems, this one isn&#8217;t perfect. But it worked most of the time.</p>
<p><img src="http://ptech.allthingsd.com/files/2009/06/iphone-3gs-compass-156x300.jpg" alt="iphone-3gs-compass" title="iphone-3gs-compass" width="156" height="300" class="alignright size-medium wp-image-822" /></p>
<p><strong>Compass:</strong> I don&#8217;t consider this important for most users, but it did work when I was walking or driving. It can orient maps in the direction you&#8217;re heading.</p>
<p><strong>Small Touches:</strong> You can optionally turn on a new battery indicator that shows a precise percentage of battery life left. The screen has a new coating that resists oil and grease from fingerprints.</p>
<p><strong>Downsides:</strong> The new phone crashed on me twice during my tests. Once, the voice-control feature killed the sound on the built-in iPod, requiring a reboot. But I couldn&#8217;t replicate this problem. Another time, the phone froze while downloading a TV show. Apple blamed this on a prerelease server issue, and it didn&#8217;t happen again.</p>
<h5 class="subhed">iPhone Operating System 3.0</h5>
<p><strong>Copy, Cut and Paste:</strong> Apple is late with this common feature, but it&#8217;s the best implementation I&#8217;ve seen on a phone. In a text page, you just double tap on a word, and it is selected with little handles around it that let you expand or contract the selected area. Then, you just click on a copy icon that pops up over the selection. To paste, you tap elsewhere in the page, or even in another app, and a paste icon pops up. Click that icon, and the selected text is pasted in. It worked well in all my tests.</p>
<p>The feature works a bit differently for some Web pages, where you hold down your finger over an area and it selects a whole block of text, like a paragraph, but still has the handles that allow adjusting the selection. It also allows copying and pasting photos. You can also just select a word or a section or a whole page of text and delete it. And if you want to undo a paste, just shake the phone.</p>
<p>Some Web pages and third-party apps don&#8217;t yet support this feature, but most do.</p>
<p><strong>Search:</strong> Before, you could search only in the Contacts app. Now, there are search features in Mail, Calendar, the built-in iPod and Notes. And there is a way to search the whole phone at once. You just hit the home button, slowly, twice, and a special search screen appears. Type in any phrase, and it brings up every instance in multiple apps.</p>
<p>This is another catch-up feature, but it works well. For instance, when I searched for the word &#8220;Phil,&#8221; it brought up songs by Phil Collins, a note about Philadelphia, calendar items mentioning people named Phil or Phillips, emails to or from people with those names, and contacts for people named Phil or Phillips.</p>
<p>In email, the search function will even find messages that aren&#8217;t on your phone but that are stored on the servers of certain email services. For instance, I was able to almost instantly find emails from two years ago stored on Google&#8217;s (GOOG) Gmail.</p>
<p>One downside &#8212; in email, search looks for words only in email headers, not in the body of the messages.</p>
<p><strong>Landscape Keyboard:</strong> In older iPods, the only built-in program that supported a wider, landscape keyboard, which is better for thumb typing, was the Web browser. Now, you can turn the phone horizontally and use a landscape keyboard in the Mail, Messages and Notes programs as well.</p>
<p><strong>Find My iPhone:</strong> If you belong to Apple&#8217;s $99 a year MobileMe service, you can now locate a lost iPhone on a map on any computer, send the iPhone a message saying how to return it to you, and cause it to emit a beep, even if the sound is turned off. I tested this and it worked well. You can even remotely wipe all your data off the phone.</p>
<p><strong>Voice Memos:</strong> The OS includes a Voice Memo app that lets you dictate reminders or other messages, and then edit and email them. I found it worked well.</p>
<p><strong>Navigation:</strong> Another catch-up feature, turn-by-turn navigation with voice prompts, is also now supported. I tested this with a third-party app called Gokivo, and it did OK, though the developer admits to a prerelease bug I encountered.</p>
<p><strong>Auto-Authentication:</strong> In the new OS, the iPhone can remember your log-in credentials for commercial Wi-Fi hotspot services, so you don&#8217;t have to enter them again and again. Unfortunately, in my tests with the AT&#038;T Wi-Fi service, this failed repeatedly in several Starbucks (SBUX) shops. Apple blames a glitch in my prerelease phone&#8217;s SIM card.</p>
<p><strong>Push Notification:</strong> To make up for its lack of multitasking, the new iPhone OS has a feature where third-party apps can notify you of new events, like a sports score, or a new invitation to an online game. I tried this with a game called TapTap Revenge, and it worked fine.</p>
<p><strong>Stocks:</strong> The built-in stock application now has much more detailed data, including market cap, news headlines and price/earnings ratio for each stock.</p>
<p><strong>MMS and Tethering:</strong> I couldn&#8217;t test these useful features because my tests were all done on AT&#038;T, which hasn&#8217;t rolled them out.</p>
<p><strong>Minor Touches:</strong> You can now move an icon among screens with one continuous motion, instead of stopping at each screen. And there are two more screens to house icons. You can finally synchronize Notes with your PC or Mac. You also can now maintain both calendars and contacts synced wirelessly with online services and those synced via cable with your computer. And you can play games and transfer files wirelessly over Bluetooth with other iPods or Touches that are nearby.</p>
<p><strong>Bottom Line:</strong> Both the new iPhone and iPhone OS are packed with features that make a great product even better. But, for many users, the software may be enough of a boost to keep them from buying the new model.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://walt.allthingsd.com">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</em></p>
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		<title>Newer, Faster, Cheaper iPhone 3G</title>
		<link>http://ptech.allthingsd.com/20080708/newer-faster-cheaper-iphone-3g/</link>
		<comments>http://ptech.allthingsd.com/20080708/newer-faster-cheaper-iphone-3g/#comments</comments>
		<pubDate>Wed, 09 Jul 2008 01:10:34 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<description><![CDATA[Smart-phone shoppers who have been waiting for a cheaper iPhone that runs on faster cell networks might want to take the plunge on the iconic device's latest iteration, but service costs have risen and battery life has dropped.]]></description>
			<content:encoded><![CDATA[<p><a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=aapl'>Apple</a> Inc.&#8217;s iPhone has been the world&#8217;s most influential smart phone since its debut a year ago, widely hailed for its beauty and functionality. It was a true hand-held computer that raised the bar for all its competitors. But that first iPhone had two big drawbacks: It was expensive, and it couldn&#8217;t access the fastest cellular-phone networks.</p>
<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1655783605}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
<p>On Friday, Apple (AAPL) is launching a second-generation iPhone, called the iPhone 3G, which addresses both of those problems, while retaining the look and feel of the first model&#8217;s hardware and software.</p>
<p>The base version of the new iPhone costs $199 &#8212; half the $399 price of its predecessor; the higher-capacity version is now $299, down from $499. Yet, this new iPhone is much, much faster at fetching data over cellphone networks because it uses a speedy cellular technology called 3G. And it now sports a GPS chip for better location sensing.</p>
<p>The company also is rolling out the second generation of its iPhone operating system, with some nice new features, including wireless synchronization with corporate email, calendars and address books. And there&#8217;s a new online store for third-party iPhone programs that Apple hopes will make the device usable for a wider variety of tasks, including gaming and productivity applications. This new software and store will also be available on older iPhones, through a free upgrade.</p>
<p>I&#8217;ve been testing the iPhone 3G for a couple of weeks, and have found that it mostly keeps its promises. In particular, I found that doing email and surfing the Internet typically was between three and five times as fast using AT&amp;T&#8217;s 3G network as it was with the older AT&amp;T network to which the first iPhone was limited.</p>
<div class="media-LEFT" style="width: 200px;"><img src="http://online.wsj.com/public/resources/images/PJ-AM731_pjPTEC_20080708215947.jpg" alt="iPhone 3G" height="223" width="200" /><br />Apple&#8217;s new iPhone operating system includes an &#8216;App store,&#8217; where you can browse for, and download, third-party software.</div>
<p>The iPhone 3G is hardly the first phone to run on 3G networks, and it still costs more than some of its competitors. But overall, I found it to be a more capable version of an already excellent device. And now that it&#8217;s open to third-party programs, the iPhone has a chance to become a true computing platform with wide versatility.</p>
<p>There are two big hidden costs to the new iPhone&#8217;s faster speed and lower price tag. First, in my tests, the iPhone 3G&#8217;s battery was drained much more quickly in a typical day of use than the battery on the original iPhone, due to the higher power demands of 3G networks. This is an especially significant problem because, unlike most other smart phones, the iPhone has a sealed battery that can&#8217;t be replaced with a spare.</p>
<p>Second, Apple&#8217;s exclusive carrier in the U.S., <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=t'>AT&amp;T</a> Inc. (T), has effectively negated the iPhone&#8217;s up-front price cut by jacking up its monthly fee for unlimited data use by $10. Over the course of the two-year contract you must sign to get the lower hardware prices, that adds $240, overwhelming the $200 savings on the phone itself. If you want text messaging, the cost rises further. With the first iPhone, 200 text messages a month came free. Now, 200 messages will cost $5 a month, or another $120 over the two-year contract.</p>
<p>The iPhone 3G still has a couple of features that made the first version unpalatable to some potential buyers. It uses a virtual on-screen keyboard instead of a physical one. While I find the virtual keyboard easy and accurate, not everyone does. Also, in the U.S. and in many other countries, the iPhone is still tied to a single exclusive carrier, whose coverage or rate plans may be unacceptable to some.</p>
<p>Here is a rundown of the changes in the new model.</p>
<p><strong>Design:</strong> The new iPhone looks almost exactly like the old one. It is the same length and width, has the same big, vivid screen, and has the same number and layout of buttons. The main difference is the back, which is now plastic instead of mostly metal and curved instead of flat. It&#8217;s very slightly thicker in the middle, with tapered edges, and weighs a tiny bit less.</p>
<div class="media-CENTER" style="width: 300px;"><img src="http://online.wsj.com/public/resources/images/OB-BU420_Pj_pte_20080708195002.jpg" alt="photo" height="232" width="300" /><br />The new iPhone 3G (left) delivers much higher Internet download speeds over cellular networks than the original iPhone (right).</div>
<p>Like its predecessor, the iPhone 3G comes in two models distinguished only by storage capacity: 8 gigabytes and 16 gigabytes. The top model is available in black or white.</p>
<p>Apple has greatly improved the audio on the new iPhone. I found the speaker was much louder, for music and for the speakerphone. But the new phone produced an echo when used with the built-in Bluetooth system in my car. Also, the headphone jack is now flush with the case instead of recessed as on the first model, so it can accept any standard stereo earphones.</p>
<p>The camera, however, is still bare-bones. It can&#8217;t record video and has a resolution of just two megapixels. The power adapter is now tiny, at least in the U.S., but Apple no longer includes a dock for charging, just a cable.</p>
<p><strong>Software:</strong> The basic software is similar. The biggest addition for some users will be full compatibility with Microsoft&#8217;s (MSFT) widely used Exchange ActiveSync service, which many corporations use. In my tests, I was able to connect the iPhone 3G to my company&#8217;s Exchange servers in a few minutes, and my corporate email, calendar and contacts were replicated on the phone. Any changes I made on the iPhone were reflected almost instantly in Microsoft Outlook on my company PC, and vice versa. Email was pushed to the phone as soon as it was received on the company&#8217;s servers.</p>
<p><strong>One drawback:</strong> While you can have both personal and Exchange email accounts on the new iPhone, if you synchronize with Exchange calendars and contacts, your personal calendar and contacts are erased.</p>
<p>The new iPhone and upgraded older iPhones also will be able to use a new Apple consumer service, MobileMe, which offers synchronized push email, calendars, photos and contacts.</p>
<p>There are other improvements. You can now delete multiple emails at once, set parental controls and search your contacts. You can also save photos in emails or from Web sites. You can also now open Microsoft PowerPoint files sent as attachments, though I found in my tests that opening larger PowerPoint files crashed the phone.</p>
<p>Some software features missing from the first iPhone are still AWOL on the new one. There&#8217;s no copy and paste function, no universal search, no instant messaging and no MMS for sending photos quickly between phones.</p>
<p><strong>Network:</strong> Like the old iPhone, the new one can perform Internet tasks using either Wi-Fi wireless networking or the cellphone networks. But the addition of 3G cellular capability makes the new model more useful for Web surfing, email and other data tasks when you&#8217;re not in Wi-Fi range. In my tests, in Washington and New York, I got data speeds mostly ranging between 200 and 500 kilobits per second. By comparison, the original iPhone, tested in the same spots at the same time, mostly got cellular data speeds between 70 and 150 kbps on AT&amp;T&#8217;s old EDGE network. The new iPhone typically was between three and five times as fast as the old one.</p>
<p>While AT&amp;T now has 3G networks in 280 U.S. cities, and aims to be in 350 by year end, it is converting its cellphone towers gradually, so not all areas of included cities have 3G coverage. The new iPhone falls back to EDGE speeds when 3G isn&#8217;t present.</p>
<p>One side benefit to 3G is that in some areas, voice coverage improves. At my neighborhood shopping center, where the first iPhone got little or no AT&amp;T service, the iPhone 3G registered strong coverage. But I still found that calls regularly broke up on some major streets. In New York City, riding in a taxi along the Hudson, one important call was dropped three times on the new iPhone. Finally, I borrowed a cheap Verizon (VZ) phone and got perfect reception.</p>
<p><strong>Battery life:</strong> Apple claims that over 3G, the new iPhone can get five hours of talk time, or five hours of Internet use. Talk time is twice as long on the older EDGE network, and Internet time is an hour better with Wi-Fi.</p>
<p>I ran my own battery tests using the phone&#8217;s 3G capability. Although I left the Wi-Fi function on, I didn&#8217;t connect it to a network, so the phone had to rely on 3G. In my test of voice calling, I got 4 hours and 27 minutes, short of Apple&#8217;s maximum claim and nearly three hours less than what I recorded in the same test last year on the original iPhone. In my test of Internet use over 3G, I got 5 hours and 49 minutes, better than Apple&#8217;s claim, but far short of the nine hours I got using Wi-Fi in last year&#8217;s tests.</p>
<p>More important, in daily use, I found the battery indicator on the new 3G model slipping below 20% by early afternoon or midafternoon on some days, and it entirely ran out of juice on one day. I overcame this problem by learning to use Wi-Fi instead of 3G whenever possible, turning down the screen brightness and even turning off 3G altogether, which the phone permits.</p>
<p>The iPhone 3G&#8217;s battery life is comparable to, or better than, that of some other 3G competitors. But they have replaceable batteries. The iPhone doesn&#8217;t.</p>
<p><strong>Third-party software:</strong> If things go as Apple hopes, third-party software could be the biggest attraction to the new iPhone 3G, and to upgraded older iPhones. By some estimates, there will be hundreds of these programs, some free and some paid, almost immediately.</p>
<p>Apple didn&#8217;t supply me with programs for testing, but I managed to try several on older devices upgraded to the new operating system. I tested a game that used the phone&#8217;s motion sensors to control the action, and I tested several programs from America Online (TWX), including AOL Instant Messenger; AOL Radio, which streams music from the Internet; and AOL&#8217;s Truveo video search engine. All worked very well.</p>
<p>Among the programs Apple has publicly previewed were a sales automation program from Salesforce.com, a game called Super Monkey Ball from Sega and a program for bidding on eBay (EBAY). Also made public were a news reader from the Associated Press, a program for following live games from Major League Baseball and several programs for doctors, including the Epocrates drug reference.</p>
<p><strong>Bottom line:</strong> If you&#8217;ve been waiting to buy an iPhone until it dropped in price, or ran on faster cell networks, you might want to take the plunge, if you can live with the higher service costs and the weaker battery life. The same goes for those with existing iPhones who love the device but crave faster cellular data speeds. But if you already own an iPhone, and can usually use Wi-Fi for data, you probably should hold off and get the free software upgrade before deciding whether it&#8217;s worth getting the new hardware.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</em></p>
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		<title>Cellphone Headsets With Less Bulk, Background Noise</title>
		<link>http://ptech.allthingsd.com/20080515/cellphone-headsets-with-less-bulk-background-noise/</link>
		<comments>http://ptech.allthingsd.com/20080515/cellphone-headsets-with-less-bulk-background-noise/#comments</comments>
		<pubDate>Thu, 15 May 2008 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<description><![CDATA[Two of the most important wireless earpiece makers are bringing out new models that attempt to make their products more attractive and functional. Both work well, despite some drawbacks.]]></description>
			<content:encoded><![CDATA[<p><em>(See Corrections &amp; Amplifications item below.)</em></p>
<p>Wireless cellphone earpieces can make people look faintly ridiculous as they stroll down the street or around the office, seemingly talking to themselves with ugly appendages sprouting from their heads. The pulsing blue lights on these things can make people look like robots. And these battery-powered gadgets, which use a power-hungry wireless technology called Bluetooth, are just one more thing to charge.</p>
<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1554375187}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
<p>But such headsets are becoming more necessary, at least in the car. A growing number of cities and states are requiring all calls made while driving be conducted in a &#8220;hands-free&#8221; manner. Two more big states, California and Washington, will begin enforcing such laws in July. Unless drivers in these places have cars with costly built-in Bluetooth speakers and microphones, many will turn to wireless earpieces to make calls legally.</p>
<p>Now, two of the most important wireless earpiece makers are bringing out new models that attempt to make their products more attractive and functional. One is a new version of the Jawbone, which has become a leader in the high-priced end of the market. The other is a new model from <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=plt'>Plantronics</a> (PLT), which vies with Motorola (MOT) as the top seller of wireless earpieces.</p>
<p>I&#8217;ve been testing both the new $130 Jawbone, and the $150 Plantronics Discovery 925, and both work well, despite some drawbacks. Each worked properly with both an inexpensive Motorola Razr phone from Verizon (VZ) and a sophisticated Apple (AAPL) iPhone from AT&amp;T (T). But I preferred the Jawbone, because of its technology and design.</p>
<p>The new Jawbone, made by a closely held San Francisco company called Aliph, is 50% smaller than the original Jawbone, which I reviewed in 2006. It continues to boast the original Jawbone&#8217;s signature feature: a remarkable ability to suppress background noise and isolate the wearer&#8217;s voice.</p>
<p>Jawbone performs this feat by using a sensor that touches your skin lightly to identify your voice through the vibration of the bones in your face. Using this information, its microphone can more easily distinguish your voice from background noise, and accurately suppress the latter.</p>
<p>This feature, originally called &#8220;Noise Shield&#8221; and now theatrically renamed &#8220;Noise Assassin,&#8221; really works. When the company first showed off the original Jawbone, it made live calls standing in front of things like weed whackers and boom boxes, and then turned the bone-sensing feature on and off to show the dramatic difference.</p>
<div class="media-CENTER" style="width: 300px;"><img src="http://online.wsj.com/public/resources/images/PJ-AM361_PTECH_20080514211614.jpg" alt="Aliph's new Jawbone" height="230" width="300" /><br />Aliph&#8217;s new Jawbone</div>
<p>In my tests of the new, much smaller Jawbone, I stood a few feet from a roaring vacuum cleaner, while on a phone call. The person I was calling could barely hear me with Noise Assassin turned off, but could clearly make me out when I turned it on.</p>
<p>By contrast, the Plantronics Discovery failed my noise test. It was useless anywhere near the vacuum cleaner. This was obviously an extreme case, but it served as a stand-in for other loud noises likely to be encountered in real life, like large trucks, or construction gear on the streets.</p>
<p>The biggest flaw in the original Jawbone, in my 2006 tests, was its performance in wind, which was poor. The Jawbone did much better in my latest tests. During a Jawbone call from a car with all the windows down and the sunroof open, my voice was easy to make out, according to the person I was calling. The new Plantronics earpiece did just as well in this wind test.</p>
<p>Plantronics claims its headset also enhances the voice of the person you are calling, a claim Aliph doesn&#8217;t make for the Jawbone. But, while voices sounded fine on the Plantronics, I couldn&#8217;t detect any difference between the two on that score.</p>
<p>Both gadgets are meant to be more stylish, and both will be available in multiple colors. But, while the Jawbone is just a smaller iteration of its original slab-like form, Plantronics has done something more radical with the Discovery 925: It has tried to make it look like jewelry. The Discovery&#8217;s electronics are housed in the diamond-shaped portion of the device that goes on the ear, and the microphone sits at the end of a long, V-shaped boom that is open in the center. Plantronics says the design is suitable for both genders, but admits it is a bit more aimed at women and at fashion-conscious men.</p>
<p>I believe some men wouldn&#8217;t feel comfortable wearing this new Plantronics model. It&#8217;s also longer than the Jawbone. But I did find it more comfortable to wear, since it doesn&#8217;t protrude as much into the ear.</p>
<p>The Plantronics claims longer talk time &#8212; five hours vs. four hours for the Jawbone, but the Jawbone claims longer standby time &#8212; eight days, vs. seven days for the Plantronics. The Jawbone weighs more, at 10 grams, compared with 8 grams for the Plantronics, but neither felt heavy on my ear.</p>
<p>I did prefer the Plantronics&#8217; controls over the Jawbone&#8217;s. The former uses obvious buttons, while the latter employs unmarked, hidden buttons whose location you have to learn by touch.</p>
<p>Both of these earpieces do the job, but if you have to choose one, I&#8217;d pick the Jawbone.</p>
<ul>
<li>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</li>
</ul>
<p><subhed id="CX"/>
<p><strong>Corrections &amp; Amplifications:</strong></p>
<p>The Aliph Jawbone cellphone earpiece weighs 10 grams, and the Plantronics Discovery 925 earpiece weighs 8 grams. An earlier version of this column erroneously reported the products&#8217; weights in ounces.</p>
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		<title>Ford, Microsoft Create Car System That Lets You Ask for a Song</title>
		<link>http://ptech.allthingsd.com/20071108/ford-microsoft-create-car-system-that-lets-you-ask-for-a-song/</link>
		<comments>http://ptech.allthingsd.com/20071108/ford-microsoft-create-car-system-that-lets-you-ask-for-a-song/#comments</comments>
		<pubDate>Thu, 08 Nov 2007 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Personal Technology]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[music]]></category>
		<category><![CDATA[audio]]></category>
		<category><![CDATA[BlackBerry]]></category>
		<category><![CDATA[Bluetooth]]></category>
		<category><![CDATA[cellphone]]></category>
		<category><![CDATA[Ford]]></category>
		<category><![CDATA[hard disk]]></category>
		<category><![CDATA[HTC]]></category>
		<category><![CDATA[iPod]]></category>
		<category><![CDATA[message]]></category>
		<category><![CDATA[Motorola]]></category>
		<category><![CDATA[phone]]></category>
		<category><![CDATA[player]]></category>
		<category><![CDATA[RAZR]]></category>
		<category><![CDATA[Samsung]]></category>
		<category><![CDATA[Shadow]]></category>
		<category><![CDATA[songs]]></category>
		<category><![CDATA[SYNC]]></category>
		<category><![CDATA[text messaging]]></category>
		<category><![CDATA[USB]]></category>
		<category><![CDATA[wireless]]></category>

		<guid isPermaLink="false">http://ptech.allthingsd.com/20071108/ford-microsoft-create-car-system-that-lets-you-ask-for-a-song/</guid>
		<description><![CDATA[The SYNC system from Ford and Microsoft is a big step forward in integrating cellphones and portable music players into cars, says Walt Mossberg.]]></description>
			<content:encoded><![CDATA[<p>Under the hood, modern cars are packed with computers. But in the passenger cabin, they remain analog islands in a digital world. For some, this may be a blessed relief. But others want to bring their digital music and digital messaging into the place where they spend hours every week. Unfortunately, that&#8217;s still too clumsy a process.</p>
<p>Yes, more cars are making it easy to connect wirelessly with Bluetooth-equipped cellphones so drivers can make hands-free phone calls &#8212; but not hands-free text messaging. And that results in the dangerous practice of texting while behind the wheel.</p>
<p>And, yes, you can pipe the sound from your portable music player into the car&#8217;s speakers. But you usually have to control the song selection and skipping by handling the player itself, and that&#8217;s another dangerous distraction.</p>
<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1297322304}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
<p>Some car makers solve this music problem with integration kits that transfer control of the music player to the dashboard or steering-wheel controls and display song information on a dashboard screen. But this option is most common in luxury cars and is typically designed only for Apple&#8217;s iPods.</p>
<p>Now, <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=F'>Ford Motor</a>, working with <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=msft'>Microsoft</a>, has come up with a system that&#8217;s a big step forward in integrating cellphones and portable music players into cars. It&#8217;s highly versatile and works with numerous devices on a wide range of Ford models.</p>
<p>I&#8217;ve been testing the $395 option, called SYNC, with multiple cellphones and music players. It&#8217;s quite good and indicates that the digitally backward auto industry finally may be getting it.</p>
<p>SYNC combines the often separate cellphone and music-player functions into one unified interface that can be controlled by a voice-recognition system that works well. You can command it by voice to play a single song out of thousands on your iPod or other music player. With some phones, it will even read your incoming cellphone text messages to you, and properly pronounce text-message shortcuts such as LOL (Laughing Out Loud.)</p>
<p>Ford isn&#8217;t limiting this system to luxury cars. It&#8217;s available on a dozen models &#8212; including the company&#8217;s least-expensive car, the Ford Focus. I tested SYNC on a Focus.</p>
<p>SYNC simultaneously handles multiple cellphones and music players from a variety of companies. It imports and remembers the address books and song information for up to 12 phones and four players, so that as you connect and reconnect a remembered device, wired or wirelessly, it is ready to go. It doesn&#8217;t have a hard disk and doesn&#8217;t store your music.</p>
<p>Unlike other approaches, the Ford system doesn&#8217;t require a special cable or proprietary connector. It uses a standard USB port and the cable that came with your player. SYNC will even play music directly from a USB thumb drive. There&#8217;s also an audio-in jack for players that don&#8217;t support USB, or which require both.</p>
<p>SYNC can even stream music wirelessly, over Bluetooth, from the cellphones that support this feature. However, due to limitations in Bluetooth, it doesn&#8217;t transfer song selection controls, or the song information display, to the dashboard in this scenario. The same limitation applies if your player can be connected only with the audio-in jack.</p>
<p>I tested SYNC with two music players and four cellphones and the system handled them all effortlessly. I used a year-old iPod and a new Samsung P2 as my test music players, and SYNC quickly transferred their song information and allowed me to select playlists, artists, albums, genres and individual songs by voice command.</p>
<p>I tried the cellphone functions with an Apple iPhone, a Motorola RAZR, a RIM BlackBerry and a new HTC Shadow phone and, again, all worked properly. While phone calls and address-book imports were handled easily on all the phones, some of SYNC&#8217;s advanced functions, like the reading of text messages and the streaming of music, aren&#8217;t widely supported on all phones. For example, only the RAZR worked with the text-message feature.</p>
<p>The iPhone test was especially interesting because it is both a Bluetooth-equipped phone and a full-fledged iPod. The SYNC treated it as both, simultaneously.</p>
<p>I found the voice-command system surprisingly reliable. In four days of testing, I encountered only a few instances in which my commands were misunderstood.</p>
<p>SYNC has some limitations. While it can read text messages on compatible phones, Ford didn&#8217;t build in the ability to dictate and send text messages. You can send only canned messages, like &#8220;Be there in 20 minutes.&#8221;</p>
<p>But there are a lot of advanced features &#8212; too many to list here. And Ford plans to add others, which owners will be able to install at home. Detailed information on the system is available at <a href="http://syncmyride.com" rel="external">syncmyride.com</a>.</p>
<p>Alas, I did discover one glitch. Twice during my testing, SYNC mistakenly declared that a music player had been unplugged when it hadn&#8217;t been. The system recovered with a little fiddling, but Ford needs to fix this.</p>
<p>Still, SYNC is a very well done method for integrating digital devices into a car, and in a model that most people can afford.</p>
<p><em>Email me at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>. Find all my columns and videos online free at the new All Things Digital web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>.</em></p>
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		<title>These Two Laptops Are Small and Sleek, But Come With Flaws</title>
		<link>http://ptech.allthingsd.com/20070712/these-two-laptops-are-small-and-sleek-but-come-with-flaws/</link>
		<comments>http://ptech.allthingsd.com/20070712/these-two-laptops-are-small-and-sleek-but-come-with-flaws/#comments</comments>
		<pubDate>Thu, 12 Jul 2007 23:59:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Personal Technology]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[Windows]]></category>
		<category><![CDATA[Bluetooth]]></category>
		<category><![CDATA[browser]]></category>
		<category><![CDATA[CD]]></category>
		<category><![CDATA[craplets]]></category>
		<category><![CDATA[Dell]]></category>
		<category><![CDATA[desktop]]></category>
		<category><![CDATA[DVD]]></category>
		<category><![CDATA[Firefox]]></category>
		<category><![CDATA[gigabyte]]></category>
		<category><![CDATA[Intel]]></category>
		<category><![CDATA[iTunes]]></category>
		<category><![CDATA[laptop]]></category>
		<category><![CDATA[LED]]></category>
		<category><![CDATA[Toshiba]]></category>
		<category><![CDATA[Vista]]></category>
		<category><![CDATA[Web]]></category>
		<category><![CDATA[Wi-Fi]]></category>
		<category><![CDATA[XP]]></category>

		<guid isPermaLink="false">http://ptech.allthingsd.com/20070712/these-two-laptops-are-small-and-sleek-but-come-with-flaws/</guid>
		<description><![CDATA[New laptops from Toshiba and Dell tackle the design challenge of being both small and powerful. Both machines are stylish and worked fine in the tests, but Walt finds flaws that might give a buyer pause.]]></description>
			<content:encoded><![CDATA[<p>The laptop is taking over from the desktop as the main type of personal computer, but the most popular and economical laptops sold are too large for maximum mobility. Making laptops that are tiny as well as powerful is a tough design challenge.</p>
<p>I&#8217;ve been testing two of the latest efforts to crack that problem. The first is from Toshiba, a company that once dominated the laptop world, but has since slipped badly. The other is from <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=dell'>Dell</a>, best known for larger, clunkier laptops. Both machines are stylish and worked fine in the tests, but each has flaws that might give a buyer pause.</p>
<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1114968504}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
<p>These two new laptops, which use Intel&#8217;s Core 2 Duo processor, are very different in size. The Toshiba Portege R500 weighs just 2.4 pounds, has the footprint of a standard sheet of paper and is only about &amp;frac34;-inch thick at its thinnest point. Yet it squeezes in a DVD drive. It sports a 12.1-inch widescreen display with very good resolution. The screen is lit by LEDs instead of by traditional lamps. That makes for more brightness and saves power.</p>
<p>The Dell XPS M1330, while still relatively small, is larger than the Toshiba. It weighs a hair under four pounds, has a larger footprint and is thicker. It falls into a hot new laptop category that features 13.3-inch widescreen displays &#8212; a size considered a good compromise between the small displays on the lightest laptops and the larger ones on the heavier models. The M1330 has some very un-Dell-like aspects to it, such as a choice of three lid colors and a slot-loading DVD drive that doesn&#8217;t require a pop-out tray.</p>
<p>Toshiba claims the R500 is the world&#8217;s thinnest notebook with a built-in DVD or CD drive. Dell claims the optional LED version of the M1330 is the thinnest with a 13.3-inch screen.</p>
<p>The Toshiba starts at $1,999 for a unit with a 120 gigabyte hard disk, a gigabyte of memory, and built-in Wi-Fi and Bluetooth wireless networking. The Dell starts at $1,299 for a model with a 120 gigabyte hard disk, a gigabyte of memory, built-in Wi-Fi (but not Bluetooth) and standard display. An LED display costs $150 more; Bluetooth is an extra $20.</p>
<p>I tested the base model of the Toshiba R500 and found that it performed well. My particular machine came with Windows XP, though Windows Vista is also available in a model that costs $150 more. The tiny silver computer handled everything I threw at it, including Microsoft Office, the Firefox Web browser, the iTunes music program and more.</p>
<div class="media-RIGHT" style="width: 150px;"><img src="http://online.wsj.com/public/resources/images/MK-AK861_PTECH_20070711163050.jpg" alt="photos" height="271" width="150" /><br />Toshiba&#8217;s Portege R500, top, and Dell&#8217;s XPS M1330</div>
<p>In my tough battery test, where I turn off power-saving features, maximize screen brightness, turn on Wi-Fi and play an endless loop of music, the R500 lasted an impressive three hours, 44 minutes. I estimate that in more normal use, you could get five hours of battery life.</p>
<p>But my test Toshiba, a production unit, had a major flaw: The DVD drive didn&#8217;t work. Apparently, the lens on the drive had come loose in shipping. Toshiba sent another unit with a working drive, but this is a major issue because the machine uses a new, very thin type of DVD drive that seemed fragile to me.</p>
<p>In fact, the R500 lacked a solid feeling overall. The keyboard was OK, but the touch-pad buttons seemed flimsy and stiff, and I had the impression that this was a computer you&#8217;d have to treat gently. It also had trouble reconnecting with my Wi-Fi network after waking up from its sleep state. And it was loaded with the trial software and offers I call craplets.</p>
<p>The Dell XPS M1330, on the other hand, felt solid through and through. From its crimson cover to its wedge shape, it&#8217;s also a handsome laptop. The unit I tested had the LED screen and a full complement of options, which would have brought its price to $2,188.</p>
<p>Like the Toshiba, the Dell speedily handled Microsoft Office, Firefox, iTunes and other software. Its Wi-Fi worked very well. My test model used Vista, and had the extra memory and souped-up graphics Vista needs to work well. The M1330 isn&#8217;t available with Windows XP. To Dell&#8217;s credit, it can be ordered with no craplets on it, for no extra money. But because it uses Vista, it starts up painfully slowly. A reboot took more than four minutes.</p>
<p>The big flaw on the Dell is battery life, a major downside for a machine meant to travel. In my test, the M1330 lasted just two hours, 27 minutes; so, you&#8217;d be lucky to get 3.5 hours out of it in normal use. Dell says the base model would do better because it has a wimpier, but less power-draining graphics system. You can get a bigger battery for $30 more, but it makes the machine larger and heavier.</p>
<p>The Dell XPS M1330 is a good, solid, mobile computer that needs better battery life and can get expensive once you start ordering options. The Toshiba R500 seems like a dream machine for travelers, but its DVD defect is worrisome and you may have to treat it like glassware.</p>
<ul>
<li>Email me at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>. Find all my columns and videos online free at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>.</li>
</ul>
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		<title>Accessories for iPhone Are Hitting Market; Some Are Worthwhile</title>
		<link>http://ptech.allthingsd.com/20070705/accessories-for-iphone-are-hitting-market-some-are-worthwhile/</link>
		<comments>http://ptech.allthingsd.com/20070705/accessories-for-iphone-are-hitting-market-some-are-worthwhile/#comments</comments>
		<pubDate>Thu, 05 Jul 2007 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Personal Technology]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[hardware]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[accessories]]></category>
		<category><![CDATA[Acrylic Case]]></category>
		<category><![CDATA[Altec Lansing]]></category>
		<category><![CDATA[Belkin]]></category>
		<category><![CDATA[BlackBerry]]></category>
		<category><![CDATA[Bluetooth]]></category>
		<category><![CDATA[cellphone]]></category>
		<category><![CDATA[earbuds]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[Fandango]]></category>
		<category><![CDATA[headphones]]></category>
		<category><![CDATA[headsets]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[Plantronics]]></category>
		<category><![CDATA[Shure]]></category>
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		<description><![CDATA[Walt Mossberg takes an early look at add-on hardware and software for the iPhone. While the iPhone uses the same hardware ports as the iPod, most add-ons will require buying new gear or adapters to make the old iPod gear work.]]></description>
			<content:encoded><![CDATA[<p>The hundreds of thousands of people who have bought the Apple iPhone since its debut Friday may soon start looking for add-on hardware and software for their shiny new devices.</p>
<p>At first glance, this should be easy. The iPhone uses the same hardware ports as the iPod, which has attracted thousands of accessories. And the iPhone uses a modified version of Apple&#8217;s Macintosh operating system, which runs numerous small programs called &#8220;widgets&#8221; that would be perfect for the iPhone.</p>
<p>But, in fact, using add-on hardware for the iPhone will, in many cases, require buying new gear, or at least adapters to make the old iPod gear work, because of subtle differences in the way its hardware ports work. And there is no way to load Mac software onto an iPhone &#8212; even widgets. So you have to access iPhone-specific software through the phone&#8217;s built-in Web browser.</p>
<p>I have been testing some of the very first crop of iPhone add-on hardware and software. Some work well, others not so much. I expect to return to this topic when the add-on market is more mature, but here is an early look.</p>
<p>Most of the first hardware accessories are cases and headsets, for both music and phone calls. I didn&#8217;t test any cases, though I liked the look of one from Belkin, called simply the Acrylic Case, because it has a kickstand on the back that makes it easy to watch videos on the iPhone without having to hold it upright. It costs $30.</p>
<p>A good guide to third-party iPhone cases, headsets and other accessories can be found at <a href="http://ilounge.com" rel="external">ilounge.com</a>. Apple&#8217;s own limited selection of accessories can be viewed at <a href="http://apple.com/iphone/accessories" rel="external">apple.com/iphone/accessories</a>.</p>
<p>Many headphones for the iPod won&#8217;t work on the iPhone, because its headphone jack is deeply recessed and the connectors on even expensive headphones just can&#8217;t reach in deep enough. Belkin sells an $11 adapter to solve this problem. I tested it with my expensive Shure iPod headphones and it worked.</p>
<p>The bigger problem is that even the costliest iPod headphones lack a microphone and a call-answering button, so they can&#8217;t handle the dual functionality of the iPhone &#8212; listening to music and conducting phone calls.</p>
<p>Apple includes such a combo headset with the iPhone. It looks like the standard white iPod earbuds, but includes a tiny controller, embedded in the right earbud cord, that incorporates a microphone and also acts as a button. Push it once and it answers calls or ends them. When playing music, a single push pauses a song and a rapid double push skips to the next song. I found these Apple earbuds worked very well and were much more comfortable than Apple&#8217;s old iPod earbuds.</p>
<p>If you want to use your existing third-party earbuds or headphones, Shure will begin selling in August a $40 adapter called the MPA-3c. It not only fits the phone&#8217;s recessed jack, but also includes a microphone and control button that works just like Apple&#8217;s. I tested it with several iPod earbuds, from Apple and others, and it worked fine, though the mic is very low on the cord and must be clipped higher up on your clothing to work optimally.</p>
<p>Altec Lansing has several iPhone-compatible wired headsets in the works. I tested one, the $90 UHS306, due in August, and liked it a lot. It doesn&#8217;t require any adapter and it has a combination microphone/control button mounted high up on one cord, plus a second cord-mounted controller for volume adjustment and muting.</p>
<p>Plantronics also plans several wireless Bluetooth headsets to work with the iPhone. Most existing Bluetooth headsets should also work, but only for phone functions. The iPhone doesn&#8217;t currently support playing stereo music through Bluetooth. I tested a new Plantronics Bluetooth headset, the $130 Discovery 665, and it worked well. It is available now. Apple will also be bringing out its own Bluetooth headset for phone calls for $129.</p>
<p>Many accessories, such as car audio kits and home speakers, that worked with the iPod&#8217;s bottom connector, will require a simple plastic adapter for the iPhone to fit into them. Apple sells these for $9 for a pack of three.</p>
<p>Other accessories that use the iPod connector won&#8217;t work right on the iPhone because they don&#8217;t reroute the sound from its speaker, a feature the iPod lacks; or because they aren&#8217;t properly shielded against interference from the iPhone&#8217;s transmitters. New versions are likely to be rolling out. These will display an Apple-endorsed label that says &#8220;Works with iPhone.&#8221;</p>
<p>I also tested about a dozen add-on iPhone software programs. Most were either rudimentary, pointless, or worked poorly.</p>
<p>There were two that I liked a lot. One is a Sudoku game, at <a href="http://sudoku.myiphone.pl" rel="external">sudoku.myiphone.pl</a>. The second, at <a href="http://showtimes.optimalconnection.net" rel="external">showtimes.optimalconnection.net</a>, lets you look up movie show times in any zip code, and links to the phone&#8217;s Google Maps program and to the Fandango ticket-buying site.</p>
<p>Still, the whole system of running programs through the browser is more cumbersome and less satisfying than if you could directly install them on the phone.</p>
<p>You can find a growing list of iPhone software at <a href="http://iphoneapplicationlist.com" rel="external">iphoneapplicationlist.com</a>.</p>
<ul>
<li>Email me at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>. Find all my columns and videos online for free at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>.</li>
</ul>
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		<title>Ahead of the iPhone, Other Makers Offer Some Quality Devices</title>
		<link>http://ptech.allthingsd.com/20070621/ahead-of-the-iphone-other-makers-offer-some-quality-devices/</link>
		<comments>http://ptech.allthingsd.com/20070621/ahead-of-the-iphone-other-makers-offer-some-quality-devices/#comments</comments>
		<pubDate>Thu, 21 Jun 2007 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<description><![CDATA[Walt Mossberg tries out two new smart phones ahead of the iPhone's highly anticipated release. One is the latest attempt by BlackBerry's maker to appeal to consumers. The other is a high-resolution camera phone by Nokia. (Video)]]></description>
			<content:encoded><![CDATA[<p>Despite the feverish hype around Apple&#8217;s forthcoming $499 iPhone, which goes on sale next week, the established makers of smart phones aren&#8217;t idle. They continue to turn out new models capable of not only making voice calls and exchanging text messages, but of handling email, surfing the Web, taking pictures, and playing music and video.</p>
<p>In fact, this category is getting so crowded that it&#8217;s hard to follow all of the contenders. T-Mobile and Sprint, for example, have just announced very similar smart phones running Microsoft&#8217;s latest Windows Mobile software. Both feature horizontal keyboards that slide out from beneath the screen. The T-Mobile Wing costs $299 after various rebates, while the Sprint Mogul, which runs on a faster network, costs $399.</p>
<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1043345650}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
<p>But I&#8217;ve been testing two other new smart phones that I find especially interesting. One is the latest attempt by BlackBerry maker <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=rimm'>Research In Motion</a> to appeal to consumers. The other is a high-resolution camera phone by Nokia, which costs more than even the iPhone.</p>
<p>The new BlackBerry Curve 8300, sold by AT&amp;T, is sort of a cross between the maker&#8217;s low-end consumer-oriented Pearl and its larger, more traditional models like the 8800 series. It costs $199 after rebate, with a two-year contract.</p>
<p>Unlike the Pearl, which manages its slender size by sporting only a squished keyboard where two letters must share each key, the Curve has a full, if slightly compressed, keyboard. I found it no problem to use accurately. It does, however, use the Pearl-like trackball instead of the famous BlackBerry side-mounted wheel.</p>
<p>To accommodate the keyboard and a wider screen, the Curve is wider and a bit thicker than the Pearl, and has more of the traditional BlackBerry look. And it&#8217;s over 20% heavier. But it&#8217;s narrower, shorter and lighter than the 8800, though a bit thicker.</p>
<p>The silver-colored Curve doesn&#8217;t boast any technological breakthroughs. It&#8217;s mostly an attempt to bring the BlackBerry&#8217;s email capabilities to a model that doesn&#8217;t compromise the keyboard the way the Pearl did. It has all the traditional BlackBerry features, plus a two-megapixel camera, a slot for a memory card, and the ability to play music and videos.</p>
<p>In my tests, I had no trouble at all sending and receiving email on the Curve, taking or displaying pictures, or playing music. I was able to move over some songs and pictures from my own computer, and they displayed and played as promised. Voice quality was fine, and phone talk time is about four hours &#8212; reasonable but not outstanding.</p>
<p>In a welcome move, the Curve has a standard headphone jack, capable of playing music in stereo and handling phone calls. It also includes Bluetooth for wireless headsets and use in cars, but it doesn&#8217;t have Wi-Fi wireless networking. It also runs on AT&amp;T&#8217;s relatively slow EDGE network instead of the carrier&#8217;s faster data network. And the Web browser is mediocre.</p>
<p>The Nokia N95 lacks a full keyboard, physical or virtual and its email is primitive, but that&#8217;s not its main purpose. This device is the best combination of a camera and a phone I&#8217;ve ever tested, and includes a long list of other media features.</p>
<p>The camera boasts five megapixel resolution, highly unusual for a phone, and it takes marvelous photos. When I transferred my shots to my computer, they were large, sharp and vivid, just as if they&#8217;d come from a standard camera. The camera has Carl Zeiss optics, autofocus, multiple flash settings and various scene settings. It also has a burst mode capable of taking six shots in rapid sequence.</p>
<p>But getting such a good camera in a phone will set you back a whopping $749. And you can&#8217;t buy it through any phone carrier, only from Nokia&#8217;s Web site (<a href="http://nseries.com" rel="external">nseries.com</a>) or from various electronics stores. You have to buy a phone plan separately.</p>
<div class="media-RIGHT" style="width: 150px;"><img src="http://online.wsj.com/public/resources/images/MK-AK525_PTECH_20070620182042.jpg" alt="photo" height="139" width="150" /><br />Nokia&#8217;s N95, left, and BlackBerry&#8217;s Curve 8300</div>
<p>Like the Curve, the N95 has good voice quality, but runs on the slow EDGE network, though a future version could support faster networks. Unlike the BlackBerry, the current N95 also can use Wi-Fi networks. Battery life is only fair: 3.5 hours of talk time. While <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=nok'>Nokia</a> touts the phone&#8217;s Web browser, I found it to be unimpressive. But the phone includes GPS mapping, with optional navigation. It also accepts memory cards for storage.</p>
<p>Physically, the N95 is small, but chunky; on one side, it looks like a plum-colored camera. If you slide its screen in one direction, the keypad is revealed. Sliding it the opposite way reveals standard controls for playing music and video clips. I was able to move pictures and songs from my computer, but the songs failed to display album covers when played.</p>
<p>For $749, you could buy the Curve and a very nice digital camera. But the N95 is for photo enthusiasts who want an all-in-one device. The Curve is a more mainstream smart phone that aims for a balance of features at a low price.</p>
<ul>
<li>Email me at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>. Find all my columns and videos online free at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>.</li>
</ul>
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		<title>Two Tech Leaders Aim For Bold New Portable, But Miss the Mark</title>
		<link>http://ptech.allthingsd.com/20060504/ultra-mobile-pc-misses-the-mark/</link>
		<comments>http://ptech.allthingsd.com/20060504/ultra-mobile-pc-misses-the-mark/#comments</comments>
		<pubDate>Thu, 04 May 2006 23:59:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Apple]]></category>
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		<description><![CDATA[Samsung's Q1, an Ultra Mobile PC that's smaller than the smallest mainstream laptop, goes on sale next week, but the machine is so deeply flawed in key respects that it amounts to little more than a toy for techies.]]></description>
			<content:encoded><![CDATA[<p>In the boring world of me-too personal computers, only a few companies are frequently bold enough to try something really new.</p>
<p>Apple and Sony are the usual suspects. Microsoft and Intel, which dominate the industry, rarely make the list of design risk-takers. So the latter two leaders deserve credit for cooking up a whole new type of Windows computer &#8212; a machine that&#8217;s smaller than the smallest mainstream laptop &#8212; the Ultra Mobile PC, or UMPC. The first UMPC for the U.S. market, the Samsung Q1, goes on sale next week at Best Buy&#8217;s Web site.</p>
<p>The idea behind the UMPC is that it&#8217;s so small, yet so full-featured, it can replace a laptop. It&#8217;s meant to fit in places a laptop won&#8217;t, or simply to be held in your hands. It is also supposed to be a cool multimedia device for watching video or listening to music.</p>
<div class="media-LEFT" style="width: 245px;"><img src="http://online.wsj.com/public/resources/images/OB-AB158_PTECH_20060503214313.jpg" alt="ptech" height="168" width="245" /></div>
<p>Unfortunately, the Samsung Q1 is so deeply flawed in key respects that it amounts to little more than a toy for techies. For everyone else, it&#8217;s impractical and frustrating. Unless the UMPC can evolve significantly beyond this first effort, it may wind up as a footnote in the history of personal computers, rather than an exciting new category.</p>
<p>The Q1 is sleek and attractive. It&#8217;s about the size of a hardcover book, only narrower, and is clad in shiny black plastic with silver accents. Most of the unit is occupied by a wide-angle color touch screen that measures 7 inches diagonally. Overall, it&#8217;s about 9 inches long, 5.5 inches wide and just under an inch thick. It weighs a scant 1.7 pounds.</p>
<p>Inside, the little machine runs a full version of the Tablet edition of Windows XP. In fact, the UMPC, which Microsoft had code-named Origami, is really just a small Tablet PC. That&#8217;s a good thing, because many of the Tablets shipped so far have been too big and bulky to use comfortably as electronic notepads or document readers, which are the main functions of tablet computers.</p>
<p>The Q1 uses a slow, low-end Intel processor, a Celeron running at 900 megahertz. But it was adequate for the common tasks I tested &#8212; Web surfing, email, playback of audio and video files. There&#8217;s also a 40 gigabyte hard disk, 512 megabytes of memory, Wi-Fi and Bluetooth wireless networking, an Ethernet port, two USB ports and a slot for Compact Flash memory cards.</p>
<p>There&#8217;s no embedded cellphone modem and no slot for adding an external one. The Q1 also lacks an internal DVD drive. An external drive can be added for $219, but it&#8217;s an extra piece to carry and plug in.</p>
<p>You operate the Q1 like a PDA &#8212; by manipulating icons on the screen and writing on the screen using either a simple plastic stylus or your fingers. It lacks a built-in keyboard and doesn&#8217;t come with a mouse.</p>
<p>In my tests, the Wi-Fi and wired networking worked well and were fast. All the applications I tried launched fine and worked fine. Video clips looked pretty good on the screen, and the stereo speakers, though small, did a decent job.</p>
<p>So what are the Q1&#8217;s big flaws? The first is price. Microsoft&#8217;s designers set a target retail price of $500, but Samsung is charging more than double that amount &#8212; $1,099. That&#8217;s more than many laptops cost, and much more than PDAs or smart phones. In fairness, the lightest laptops tend to cost more &#8212; $1,500 to $2,500. But $1,099 is still a lot for a UMPC.</p>
<p>The second is battery life. In my harsh battery test, the Q1 lasted just two hours and two minutes. That means that, in normal use, it might approach three hours, if you&#8217;re lucky. You can buy a larger battery for $119, but it adds bulk to the computer and nudges the weight up to two pounds, almost as heavy as the lightest standard laptops.</p>
<p>The third is the lack of a keyboard. Without a keyboard, many standard tasks in Windows are simply a huge hassle. You can&#8217;t really do word processing at speeds most people are used to. And email is a constant frustration. Yes, the Q1 has handwriting recognition, but it&#8217;s cumbersome. And there&#8217;s a semicircular onscreen keyboard, but it takes work to use it well.</p>
<p>Most Tablet PCs include a keyboard. Even the tiny OQO computer has a keyboard, as do Treos and BlackBerrys. How come the combined brains at Microsoft, Intel and Samsung couldn&#8217;t build one into the Q1? You can plug in an external keyboard, but that makes the machine ungainly.</p>
<p>The fourth big flaw is the screen. Its resolution is too low to see much material at a glance. Often, you can&#8217;t even see the OK button at the bottom of open Windows. There is a way to increase the resolution, but it results in distorted graphics and fuzzy text.</p>
<p>Finally, the navigation buttons and controls on the Q1 are awful. There&#8217;s a control that moves the cursor, and another that acts like a Return key. But there are no direct equivalents of the left and right mouse buttons. To emulate a mouse button, you have to hold down two of the Q1 buttons simultaneously.</p>
<p>My advice is to skip the Q1, and hope that the next generation of the UMPC will be better.</p>
<ul>
<li><strong>   Email me</strong> at mossberg@wsj.com.</li>
</ul>
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