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	<title>Personal Technology &#187; cable</title>
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		<title>New iPhone Is Better Model&#8211;Or Just Get OS 3.0</title>
		<link>http://ptech.allthingsd.com/20090617/new-iphone-is-better-model-or-just-get-os-30/</link>
		<comments>http://ptech.allthingsd.com/20090617/new-iphone-is-better-model-or-just-get-os-30/#comments</comments>
		<pubDate>Wed, 17 Jun 2009 17:00:38 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20090617/new-iphone-is-better-model-or-just-get-os-30/</guid>
		<description><![CDATA[Apple's new iPhone 3G S and OS 3.0 offer plenty of new features. But the software may be enough of a boost to keep many users from buying the new model, Walt Mossberg writes.]]></description>
			<content:encoded><![CDATA[<p>Apple Inc.&#8217;s iPhone has been a smashing success, redefining the smart-phone market and creating a new hand-held computing platform that has attracted over 50,000 third-party apps, or software programs, in less than a year. With its nearly identical sibling, the iPod Touch, it has sold a combined 40 million units since June 2007, when the computer maker plunged into the phone business.</p>
<p>But the iPhone is drawing increasing competition from entrenched smart-phone makers anxious to emulate the upstart. The most significant of these is Palm&#8217;s (PALM) impressive new Pre, which is off to a good start with an estimated 100,000 or so units sold since it launched on June 6.</p>
<div class="video-wsj"><object width="380" height="216"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=204C43C7-4E9C-4EA4-9EEE-35DA47EB11D5&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={204C43C7-4E9C-4EA4-9EEE-35DA47EB11D5}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="380" height="216" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object>
<p>So, like a shark, Apple (AAPL) must keep moving. This week, it is introducing two new products designed to consolidate and increase its position as the leader in this new generation of hand-held computers. I&#8217;ve been testing both and I like them a lot, with some minor caveats.</p>
<p>One of the new products is a refreshed model of the iPhone itself, called the iPhone 3G S. It looks the same, but offers more speed, more memory, more battery life, and a few new features, including video recording and a better camera for still photos.</p>
<p>The second is OS 3.0, the third version of the iPhone&#8217;s operating system, which comes on the 3G S and also can be installed on all prior iPhones and Touches. It includes a much longer list of added features, some innovative and some long overdue catch-ups to other phones. These include such widely requested capabilities as cut, copy and paste; systemwide searching; a wider virtual keyboard; and a feature called MMS that allows users to send photos and videos directly to other phones without using email.</p>
<div class="media-CENTER" style="width:360px;"><img src="http://online.wsj.com/public/resources/images/OB-DW701_PTECHC_NS_20090617122129.jpg" width="360" height="687" style="float: none;" alt="iPhone Chart" />
</div>
<p>Apple last week also made a bold business move to complement these new products. It decided to keep making the current model, the iPhone 3G, and to slash its price by 50%, to $99. That&#8217;s an unheard-of price tag for a pocket computer of this power and versatility, and gives millions of additional consumers a reason to choose the iPhone instead of a competitor.</p>
<p>In my tests, both the new phone and the new operating system performed well, with a few small exceptions. I believe the two strengthen the iPhone platform, make it likely the iPhone will continue to attract scads of apps, and are good for consumers.</p>
<p>But I also regard these changes as more evolutionary than revolutionary, and I don&#8217;t think this latest iPhone is as compelling an upgrade for the average user as the 3G model was last year for owners of the original 2007 iPhone.</p>
<p>Current iPhone owners can get an improved product by merely sticking with their existing phones and upgrading to the feature-laden new operating system, which is free (it costs $10 for iPod Touch owners), rather than shelling out at least $199 for the new iPhone 3G S. And many new iPhone buyers can opt for the $99 3G model, which is not only cheaper, but also greatly improved by the new OS 3.0.</p>
<p>On the other hand, power users will crave the new model&#8217;s much-better performance, battery life, storage and other features. And some will want the new model because, unlike the current model, it&#8217;s capable of handling a new cellular network feature that, in the next few years, will offer double the current data speeds.</p>
<p>The new, free operating system is available for download starting June 17. The iPhone 3G S will go on sale June 19 for $199 for a version with 16 gigabytes of memory, and $299 for 32 gigabytes of memory. Those memory capacities are double the amounts offered on the previous model last year at the same prices, and far exceed the built-in memory on most competing smart phones.</p>
<p>These prices are for new U.S. customers on the AT&#038;T network, plus current owners who are eligible for what AT&#038;T (T) calls a &#8220;standard&#8221; upgrade. If you already own an older iPhone, you could pay $200 more to upgrade, depending on how far along you are in your two-year service contract and how much you spend monthly. But AT&#038;T, stung by criticism in recent days, has just decided to offer the lower, new-customer prices at launch to iPhone 3G owners eligible for upgrades at any time up to Sept. 30 of this year, even if they were originally told they&#8217;d have to pay the $200 premium.</p>
<p>Before I detail the new features and how they worked in my tests, let me state up-front what the new iPhone and its new operating system don&#8217;t deliver. The iPhone still lacks a physical keyboard. It still can&#8217;t run more than one third-party app at a time, as the Pre does. Its otherwise excellent Web browser still can&#8217;t play videos created in Adobe&#8217;s Flash software, which is widely used on the Web. And it still isn&#8217;t available on any U.S. carrier besides AT&#038;T.</p>
<p>Also, AT&#038;T won&#8217;t enable MMS until late this summer, even though dozens of other iPhone carriers in other countries are doing so immediately. And AT&#038;T hasn&#8217;t set a date by which it will offer tethering, a new iPhone feature that allows the device to be used as a modem for a laptop. Other carriers in other countries are allowing this right away.</p>
<p>Here&#8217;s a rundown of the most important new features of both the new hardware and software, and how they performed in my tests.</p>
<h5 class="subhed">The iPhone 3G S</h5>
<p><strong>Speed:</strong> To me, this is the most important feature of the new iPhone 3G S. In fact, the &#8220;S&#8221; in the name stands for speed. During my week of testing, the new model proved dramatically snappier in every way than my iPhone 3G. Its processor is 50% faster than in the prior model, and it sports a new graphics chip.</p>
<p>Applications opened much more quickly. Web pages loaded far faster. The camera was ready to use almost instantly. And I never once saw the occasional, annoying iPhone behavior where you strike a key while typing and it sits there, seemingly stuck, before you can continue.</p>
<p>Cellular-data speeds were about the same, but in repeated testing on different Wi-Fi networks, the 3G S racked up speeds 30% to 50% faster than on the 3G running at the same time on the same networks.</p>
<p><strong>Battery Life:</strong> On my 3G iPhone, I usually could make it through the day, but it was often a close call, with the battery indicator winding up in the red. By contrast, the new model did much better, never hitting the red zone and rarely requiring interim charging at the office or in the car, even though, because I was testing it, I was pounding it much harder than usual, making more voice calls, playing lots of videos and music, trying numerous apps, constantly downloading email from two accounts, and syncing two calendars over the air.</p>
<p>Apple claims about the same talk time for the new model as on the old, and about the same Web-surfing time over the cellular network. But it says the 3G S gets about 50% more battery life when playing videos or surfing the Internet over Wi-Fi and 25% more time &#8212; an astounding 30 hours &#8212; for continuous music playback.</p>
<p><strong>Memory:</strong> With the new 32-gigabyte model, I was able to store over 3,000 songs, more than 1,600 photos, 74 videos, 67 applications, 400 emails, nearly 1,000 contacts, months of calendar data, and dozens of documents, and still have 5 gigabytes left over&mdash;more than most phones offer out of the box.</p>
<p><strong>Camera:</strong> The new model&#8217;s camera has a 3 megapixel resolution, up from 2 megapixels, and has autofocus and a feature that lets you tap the screen to change the focus to an object or person in the background of a shot. It still lacks zoom or a flash, though it does better in low light. It also has a macro feature for close-up shots. In my tests, all of this worked, but I didn&#8217;t think the pictures it took were dramatically better than those on the old model, and it can&#8217;t compete with phones like Nokia&#8217;s (NOK) new $700 N97, which has a 5-megapixel camera with zoom.</p>
<p><strong>Video:</strong> The new video recorder worked well, even in low light, and lets you post videos directly to YouTube, among other places. You can also trim your videos right on the phone. This all worked well, but the videos aren&#8217;t high definition, and pale in comparison to those on the latest HD model of the popular $229 Flip pocket camcorder.</p>
<p><strong>Voice Control:</strong> By simply holding down the new iPhone&#8217;s home button, you can dial contacts and control music playback by uttering voice commands. The phone will even tell you which song is playing. Like most voice-recognition systems, this one isn&#8217;t perfect. But it worked most of the time.</p>
<p><img src="http://ptech.allthingsd.com/files/2009/06/iphone-3gs-compass-156x300.jpg" alt="iphone-3gs-compass" title="iphone-3gs-compass" width="156" height="300" class="alignright size-medium wp-image-822" /></p>
<p><strong>Compass:</strong> I don&#8217;t consider this important for most users, but it did work when I was walking or driving. It can orient maps in the direction you&#8217;re heading.</p>
<p><strong>Small Touches:</strong> You can optionally turn on a new battery indicator that shows a precise percentage of battery life left. The screen has a new coating that resists oil and grease from fingerprints.</p>
<p><strong>Downsides:</strong> The new phone crashed on me twice during my tests. Once, the voice-control feature killed the sound on the built-in iPod, requiring a reboot. But I couldn&#8217;t replicate this problem. Another time, the phone froze while downloading a TV show. Apple blamed this on a prerelease server issue, and it didn&#8217;t happen again.</p>
<h5 class="subhed">iPhone Operating System 3.0</h5>
<p><strong>Copy, Cut and Paste:</strong> Apple is late with this common feature, but it&#8217;s the best implementation I&#8217;ve seen on a phone. In a text page, you just double tap on a word, and it is selected with little handles around it that let you expand or contract the selected area. Then, you just click on a copy icon that pops up over the selection. To paste, you tap elsewhere in the page, or even in another app, and a paste icon pops up. Click that icon, and the selected text is pasted in. It worked well in all my tests.</p>
<p>The feature works a bit differently for some Web pages, where you hold down your finger over an area and it selects a whole block of text, like a paragraph, but still has the handles that allow adjusting the selection. It also allows copying and pasting photos. You can also just select a word or a section or a whole page of text and delete it. And if you want to undo a paste, just shake the phone.</p>
<p>Some Web pages and third-party apps don&#8217;t yet support this feature, but most do.</p>
<p><strong>Search:</strong> Before, you could search only in the Contacts app. Now, there are search features in Mail, Calendar, the built-in iPod and Notes. And there is a way to search the whole phone at once. You just hit the home button, slowly, twice, and a special search screen appears. Type in any phrase, and it brings up every instance in multiple apps.</p>
<p>This is another catch-up feature, but it works well. For instance, when I searched for the word &#8220;Phil,&#8221; it brought up songs by Phil Collins, a note about Philadelphia, calendar items mentioning people named Phil or Phillips, emails to or from people with those names, and contacts for people named Phil or Phillips.</p>
<p>In email, the search function will even find messages that aren&#8217;t on your phone but that are stored on the servers of certain email services. For instance, I was able to almost instantly find emails from two years ago stored on Google&#8217;s (GOOG) Gmail.</p>
<p>One downside &#8212; in email, search looks for words only in email headers, not in the body of the messages.</p>
<p><strong>Landscape Keyboard:</strong> In older iPods, the only built-in program that supported a wider, landscape keyboard, which is better for thumb typing, was the Web browser. Now, you can turn the phone horizontally and use a landscape keyboard in the Mail, Messages and Notes programs as well.</p>
<p><strong>Find My iPhone:</strong> If you belong to Apple&#8217;s $99 a year MobileMe service, you can now locate a lost iPhone on a map on any computer, send the iPhone a message saying how to return it to you, and cause it to emit a beep, even if the sound is turned off. I tested this and it worked well. You can even remotely wipe all your data off the phone.</p>
<p><strong>Voice Memos:</strong> The OS includes a Voice Memo app that lets you dictate reminders or other messages, and then edit and email them. I found it worked well.</p>
<p><strong>Navigation:</strong> Another catch-up feature, turn-by-turn navigation with voice prompts, is also now supported. I tested this with a third-party app called Gokivo, and it did OK, though the developer admits to a prerelease bug I encountered.</p>
<p><strong>Auto-Authentication:</strong> In the new OS, the iPhone can remember your log-in credentials for commercial Wi-Fi hotspot services, so you don&#8217;t have to enter them again and again. Unfortunately, in my tests with the AT&#038;T Wi-Fi service, this failed repeatedly in several Starbucks (SBUX) shops. Apple blames a glitch in my prerelease phone&#8217;s SIM card.</p>
<p><strong>Push Notification:</strong> To make up for its lack of multitasking, the new iPhone OS has a feature where third-party apps can notify you of new events, like a sports score, or a new invitation to an online game. I tried this with a game called TapTap Revenge, and it worked fine.</p>
<p><strong>Stocks:</strong> The built-in stock application now has much more detailed data, including market cap, news headlines and price/earnings ratio for each stock.</p>
<p><strong>MMS and Tethering:</strong> I couldn&#8217;t test these useful features because my tests were all done on AT&#038;T, which hasn&#8217;t rolled them out.</p>
<p><strong>Minor Touches:</strong> You can now move an icon among screens with one continuous motion, instead of stopping at each screen. And there are two more screens to house icons. You can finally synchronize Notes with your PC or Mac. You also can now maintain both calendars and contacts synced wirelessly with online services and those synced via cable with your computer. And you can play games and transfer files wirelessly over Bluetooth with other iPods or Touches that are nearby.</p>
<p><strong>Bottom Line:</strong> Both the new iPhone and iPhone OS are packed with features that make a great product even better. But, for many users, the software may be enough of a boost to keep them from buying the new model.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://walt.allthingsd.com">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</em></p>
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		<item>
		<title>Clickfree Backs Up Your Files Easily, So You're Not Toast</title>
		<link>http://ptech.allthingsd.com/20090107/clickfree-backs-up-your-files-easily-so-youre-not-toast/</link>
		<comments>http://ptech.allthingsd.com/20090107/clickfree-backs-up-your-files-easily-so-youre-not-toast/#comments</comments>
		<pubDate>Thu, 08 Jan 2009 02:24:02 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20090107/clickfree-backs-up-your-files-easily-so-youre-not-toast/</guid>
		<description><![CDATA[If you got a new computer over the holidays, you're probably focused right now on enjoying all its cool features, or savoring how much faster it is than the old warhorse it replaced. The last thing you want to dwell upon is the chore of backing up your data. Still, backing up your files is important.]]></description>
			<content:encoded><![CDATA[<p>If you got a new computer over the holidays, you&#8217;re probably focused right now on enjoying all its cool features, or savoring how much faster it is than the old warhorse it replaced. The last thing you want to dwell upon is the chore of backing up your data.</p>
<p>Still, backing up your files is important. Hard disks fail, and computers get lost or stolen. When those things happen, files that aren&#8217;t backed up can be lost forever, or may be recoverable only for a high price. Unfortunately, the process of performing backups and recovering files can be a cumbersome task.</p>
<p>So, this week, I&#8217;ve been testing a product that claims to make the process dead simple. In fact, its maker claims that the gadget, called Clickfree, is &#8220;Easier than making toast!&#8221;</p>
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<p>I didn&#8217;t find it to be quite that simple, and it has a couple of important downsides. But Clickfree pretty much worked as advertised in my tests. It is an automated way to back up your important files, as long as you remember to use it regularly.</p>
<p>Clickfree is a compact, specially designed external hard disk that automatically backs up your key files &#8212; every time you plug it into your PC &#8212; without requiring you to install or launch any software. You don&#8217;t even have to press a button. Every time you plug it in, a window pops up on your screen that counts down from 24. When it reaches zero, the Clickfree drive starts copying a staggering array of the most common and important files on your computer. After the first backup, subsequent sessions copy only new or changed files.</p>
<p>The key trick behind Clickfree is that the backup software is built into the external drive itself, and launches whenever the drive is plugged in. It doesn&#8217;t reside on your computer.</p>
<p>The drives come in a variety of sizes, from a 120 gigabyte version that costs $90, to a new 1 terabyte version that costs $230. Each drive can be used to back up multiple PCs. They can be ordered at goclickfree.com.</p>
<p>And Clickfree&#8217;s maker, a Toronto company called Storage Appliance Corp., has just introduced a new product for people who already own an external hard disk. It&#8217;s a special $60 cable with built-in circuitry, called the Transformer, that makes your own drive behave like a Clickfree drive.</p>
<p>Clickfree doesn&#8217;t back up your whole hard disk, or your programs. But it does back up over 400 common types of data files, without requiring you to make any choices or configure any settings. It captures email, office documents, photos, music, videos, financial data and more. If you like, you can remove or add file types.</p>
<p>Once the files are backed up, Clickfree presents you with a screen that organizes the files it has collected by category and type. From this screen, you can restore any or all of the files on the same computer, or you can move the drive to another computer and copy them to that machine.</p>
<p>The Clickfree software also allows you to view, or browse through, your backed-up files, print or email photos, and to perform other tasks, as long as the drive is plugged in.</p>
<p>Clickfree originally was designed only for Windows PCs, but the company this week plans to introduce new models that can be used to back up Macintosh computers.</p>
<p>I tested both the Clickfree drive and the new Clickfree Transformer cable, using a drive I already owned, on multiple Windows computers, some running Windows XP and some running Windows Vista. The products worked properly on all of the machines but one, a Vista laptop from Sony. Clickfree&#8217;s maker guessed that the Sony was one of the rare machines that require the drive to use an external power supply. It said it supplies such power supplies free to users who need one.</p>
<p>Otherwise, Clickfree worked well, even on a virtual Windows XP machine running on a Mac. Backup was smooth and fast, and I was able to restore files easily, either to the same PC from which they came, or to other machines. I was even able to move files from a Windows PC to a Mac running only Apple&#8217;s (AAPL) operating system, not a virtual copy of Windows.</p>
<p>The sole Clickfree function that consistently failed for me was a relatively minor one: a feature that allows you to upload photos directly from the Clickfree software to Facebook.</p>
<p>Unlike a toaster, Clickfree doesn&#8217;t work instantly the first time you use it. The product has to install drivers so it can be recognized, and in some cases I had to reboot the computer to complete this process. After that, it was smooth sailing in my tests.</p>
<p>But Clickfree has two big downsides. It doesn&#8217;t work constantly in the background, so you have to remember to use it. The company now includes a program that reminds you to back up, but you still have to get out the Clickfree drive and do it. The other downside is that Clickfree doesn&#8217;t create an offsite backup of your files. The company is planning to add online backups this year.</p>
<p>Still, Clickfree is one of the simplest and most effective backup products I&#8217;ve tried.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</em></p>
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		<title>Apple Polishes Popular MacBook for a Higher Price</title>
		<link>http://ptech.allthingsd.com/20081022/apple-polishes-popular-macbook-for-a-higher-price/</link>
		<comments>http://ptech.allthingsd.com/20081022/apple-polishes-popular-macbook-for-a-higher-price/#comments</comments>
		<pubDate>Thu, 23 Oct 2008 01:02:04 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<description><![CDATA[Apple's MacBook laptop, the company's low-end portable computer aimed at average consumers, isn't just any old product. It's the best-selling Macintosh in history, at a time when Mac sales are growing much faster than sales of PCs in the U.S. overall. And, according to the sales-research organization NPD Group, the midrange model of the MacBook has been the single best-selling laptop of any brand in U.S. retail stores for the past five months.]]></description>
			<content:encoded><![CDATA[<p><a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=aapl'>Apple</a>&#8217;s MacBook laptop, the company&#8217;s low-end portable computer aimed at average consumers, isn&#8217;t just any old product. It&#8217;s the best-selling Macintosh in history, at a time when Mac sales are growing much faster than sales of PCs in the U.S. overall. And, according to the sales-research organization NPD Group, the midrange model of the MacBook has been the single best-selling laptop of any brand in U.S. retail stores for the past five months.</p>
<p>So, when Apple completely revamped the design of the MacBook last week, it was a big deal, not only for Mac die-hards, but for anyone shopping for an everyday laptop.</p>
<p>I&#8217;ve been testing the base model of the new MacBook for the past five days, and I like it a lot, despite a few downsides. I found this new MacBook to be speedy, solid, innovative, and comfortable to use, with very good battery life.</p>
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<p>The new model sports a sturdy aluminum case, instead of the old plastic one, and looks gorgeous. And it even seemed to run cooler than earlier Apple (AAPL) aluminum laptops. It&#8217;s 10% lighter, at 4.5 pounds, and 12% thinner, at 0.95 inch, than its predecessor, and continues to include a built-in DVD drive. Its processor is slower, yet it has good performance because of much faster graphics, and it also offers a far brighter screen in the same 13.3-inch size. But it still gets strong battery life &#8212; slightly better in fact than the older model, in my tests.</p>
<p>Plus, the new MacBook includes a huge, innovative glass track pad that functions as a combination of a traditional track pad and the multitouch screen of an iPhone. This track pad allows all sorts of fingertip gestures you can use to navigate Web pages, manipulate photos, and switch among programs.</p>
<p>In another radical step, Apple eliminated the button below the track pad. When you want to perform a mouse click, you just depress the entire track pad. The whole thing is a big button, which can act as either the left or right button on a traditional mouse, and which allows easy, smooth scrolling.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/PJ-AN497_pjPTEC_G_20081022181559.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/PJ-AN497_pjPTEC_G_20081022181559.jpg" alt="Apple's New Macbook" height="253" width="380" /></a></div>
<p>Like all current Macs, the new MacBooks come with Apple&#8217;s Leopard operating system, which I consider superior to Windows. But the new MacBooks can run Windows as well. In my tests, the new model ran Windows XP beautifully. I was able to run such Windows-only programs as Microsoft&#8217;s (MSFT) Internet Explorer and Outlook right along with my Mac software, at snappy speeds. It can also run Windows Vista.</p>
<p>The cheaper of the two new versions comes with an adequate 160-gigabyte hard disk, though larger disks are available, and two gigabytes of memory, which is plenty for a consumer Mac.</p>
<p>On my tough battery test, where I turn off all power-saving features and play an endless loop of music, the new MacBook lasted three hours and 53 minutes &#8212; six minutes longer than the old one. That suggests that, in normal use, with power-saving on, you could achieve Apple&#8217;s claim of five hours of battery life, or come close.</p>
<p>There are some drawbacks, of course. The cheapest of the new models costs $1,299, $200 more than the cheapest of the old models. Though that&#8217;s the same price as the most popular of the older models, and you get more for your money, the swooning economy may make that price tag tougher for some families to swallow. As a hedge against this, Apple will continue to sell the base model of the old MacBook, at $999.</p>
<p>Another downside to the new MacBook is that the radical new glass track pad will take some time to get used to. At first, I found its surface so slippery that I had trouble accurately placing the cursor on the item I wanted to select. But three other people I asked to test this had no such trouble, and my own woes with this disappeared after a few days, either because I got more used to it, or because the surface picked up enough dirt to become less slick.</p>
<p>It also takes a while to adapt to the lack of a button. For left-clicking, you press the whole track pad with one finger. For right-clicking, you press down with two fingers, or you can set an option to perform right-clicking with one finger by pressing on one of the lower corners of the track pad. You can also optionally use light tapping instead of clicking, a common option on other laptops.</p>
<p>In addition, the model&#8217;s bright LED screen comes in only a glossy finish, which some folks hate because it displays more glare and fingerprints than the old matte screens.</p>
<p>Apple still stubbornly refuses to incorporate a slot for the flash memory cards commonly used in cameras and cellphones. And the new model omits the FireWire port, which some consumers used to connect older camcorders and certain external hard disks. The new model uses a common Ethernet networking cable instead of FireWire to transfer all your files and programs from an older Mac, a process I found worked perfectly.</p>
<p>All in all, though, Apple&#8217;s new MacBook is a terrific choice for consumers and students, if you can handle the $1,299 price.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</em></p>
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		<title>New Amazon Service  Streams TV Shows  And Films to PCs</title>
		<link>http://ptech.allthingsd.com/20080910/new-amazon-service-streams-tv-shows-and-films-to-pcs/</link>
		<comments>http://ptech.allthingsd.com/20080910/new-amazon-service-streams-tv-shows-and-films-to-pcs/#comments</comments>
		<pubDate>Thu, 11 Sep 2008 01:08:05 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<description><![CDATA[Amazon Video on Demand is a good service for people who prefer paying for ad-free TV shows and films.]]></description>
			<content:encoded><![CDATA[<p>Consumer options for viewing popular TV shows and movies directly from the Internet, as opposed to watching them from traditional cable and satellite systems, keep growing. Last week, yet another approach to Internet distribution of commercial video content emerged.</p>
<p>Amazon (AMZN) launched a new service called Amazon Video on Demand, which allows users, for a fee, to watch any of 40,000 TV episodes or movies, in real time, on their Windows and Macintosh computers, and on specially equipped Sony Bravia TV sets. This service replaces an earlier Amazon video offering called Unbox.</p>
<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1785349126}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
<p>I have been testing Amazon Video on Demand and I found it worked well, although it has some limitations. The user interface is clean and smart, the quality is good if you have a fast Internet connection, and there are some clever features. On the downside, it works poorly with the slow connections typical in places like hotels. And there are some studio-imposed limits on what content is offered and how you can view it.</p>
<p>To date, there have been three major models for legally getting TV shows and movies from the Web.</p>
<p>In one, best represented by Apple&#8217;s (AAPL) widely used iTunes store, the TV shows and movies are ad-free, but you pay for each. All of this content is downloaded to your Windows or Macintosh computer or your Apple TV set-top box for later viewing, even when you&#8217;re not connected to the Internet &#8212; though on Apple TV you can start watching while the material is being downloaded.</p>
<p>A second model, best represented by the studio-owned Hulu.com, presents movies and TV shows on a Windows or Macintosh personal computer free of charge, but requires you to watch commercials that can&#8217;t be skipped. The TV shows and movies you view on Hulu are &#8220;streamed&#8221; rather than downloaded, meaning they are meant to be viewed immediately, in real time, rather than stored for viewing when you&#8217;re not connected to the Internet.</p>
<p>The third online model is best represented by Netflix (NFLX), the popular DVD distributor. It offers a &#8220;Watch Instantly&#8221; streaming option on Windows PCs or on TVs equipped with a special set-top box, for a small portion of its large catalog of TV shows and movies. These videos are ad-free and don&#8217;t carry an individual charge, but require a monthly subscription fee.</p>
<p>The new Amazon Video on Demand service is a hybrid of these others. As on iTunes, the TV shows and movies it offers are ad-free and purchased individually, don&#8217;t require a subscription, and work on both Windows and the Mac, plus on one type of set-top box. In Amazon&#8217;s case, that&#8217;s Sony&#8217;s Bravia Internet Link, a $299 device that works only with Sony (SNE) TVs.</p>
<p>But, like Hulu and Netflix and unlike Amazon&#8217;s older Unbox service, the new Amazon Video on Demand service offers videos via real-time streaming. In many cases, it also allows downloading, iTunes-style, to Windows PCs (but not Macs) and to TiVo devices attached to a TV. The videos can&#8217;t be streamed in real time using a TiVo (TIVO).</p>
<p>Amazon&#8217;s streaming videos are viewed in any of the major Web browsers and don&#8217;t require any special software. I tested the new service on both Windows PCs and Macs, and on a Sony Bravia TV equipped with the $299 adapter box. In my tests, Amazon&#8217;s videos looked quite good over a fast Internet connection. However, on a typically lousy hotel Internet connection, the movies were often grainy and kept stuttering.</p>
<p>The new service doesn&#8217;t yet offer videos in high definition, something Apple just announced this week it is adding for some TV shows. Amazon says it is working on HD.</p>
<p>Amazon&#8217;s user interface for the new service is very nice. All of your purchased videos are available in a library stored on the company&#8217;s servers, so you can easily watch them again and again if they are purchased, or resume a partly watched rental. And the service remembers where you stopped watching a video and resumes it at that point, even if you started it on, say, a Dell (DELL), and resumed it on a Mac.</p>
<p>On the downside, the new Amazon service isn&#8217;t always simple or consistent. For instance, you can watch only two videos at a time, and not all titles can be either streamed and downloaded, or be either purchased or rented. Most rentals last 24 hours, but some differ.</p>
<p>Selection was OK, but not great. Because of studio policies, many current and recent movie hits aren&#8217;t available. There are gaps as well in the TV selection. For example, while iTunes offers the current second season of the excellent &#8220;Mad Men&#8221; series, Amazon has only the first season.</p>
<p>Prices also can be confusing. Amazon rents most movies for $3.99 and sells them for between $9.99 and $14.99. TV shows generally cost $1.99. But some titles carry different prices, albeit these are often lower.</p>
<p>All in all, Amazon Video on Demand is a good service for people who prefer paying for ad-free TV shows and movies, and is another strong step in the Internet&#8217;s rising competition with traditional TV.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</em></p>
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		<title>Internet-a-Gogo: Airlines to Offer In-Flight Access</title>
		<link>http://ptech.allthingsd.com/20080619/internet-a-gogo-airlines-to-offer-in-flight-access/</link>
		<comments>http://ptech.allthingsd.com/20080619/internet-a-gogo-airlines-to-offer-in-flight-access/#comments</comments>
		<pubDate>Thu, 19 Jun 2008 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20080619/internet-a-gogo-airlines-to-offer-in-flight-access/</guid>
		<description><![CDATA[This summer, Wi-Fi access will arrive in the passenger cabins of some commercial U.S. airliners with a new system called Gogo. For travelers who want to stay connected in the air, Gogo does the job, but it has its limitations.]]></description>
			<content:encoded><![CDATA[<p>Attention, laptop-toting U.S. airline passengers! You are either about to become much more productive and happy, or to lose one of your last refuges from the digital deluge that afflicts your life.</p>
<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1616739087}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
<p>Beginning this summer, as soon as next month, wireless Internet access will arrive in the passenger cabins of some commercial U.S. airliners.</p>
<p>On these Internet-equipped planes, any passenger with a Wi-Fi enabled laptop &#8212; or a cellphone with Wi-Fi &#8212; will be able to do almost everything he or she could do online at home or at the office. That includes surfing the Web, using email, having instant-messenger text chats, downloading and uploading files, and streaming video and audio.</p>
<p>In fact, I did all these things a few days ago on a test flight using the new system, called Gogo. During the flight from San Francisco to Denver, on a small test jet, I could operate online as if I were sitting at my desk, or in a Starbucks. I used Dell (DELL) and Apple (AAPL) laptops, a BlackBerry (RIMM), a Windows Mobile phone and an iPhone to perform all the most common online tasks, while soaring over majestic mountains and glorious national parks.</p>
<p>I sent and received emails on Microsoft (MSFT) Outlook and Apple Mail, including messages with hefty attachments. I conducted IM chats on AOL (TWX) Instant Messenger and Google (GOOG) Talk. Using all the major Web browsers, I called up dozens of Web sites, and watched video clips on Hulu and YouTube. I downloaded photos, songs, PDF files and Microsoft Office documents. I used all the Internet functions on the iPhone, and on the Wi-Fi-equipped BlackBerry and Windows Mobile phone.</p>
<p>One important caveat: Gogo is a data-only system. It doesn&#8217;t allow phone calls and will block all services that allow voice conversations to be made over the Internet.</p>
<p>Gogo will launch on three American Airlines (AMR) routes, likely in July. The first planes to use it will be American&#8217;s 15 Boeing 767s flying between New York and Los Angeles, San Francisco and Miami. Later in the year, Gogo will be available on all of Virgin America&#8217;s small number of routes, and possibly additional American routes, if the first deployment works well. It&#8217;s supplied to the airlines by a Denver-based company called Aircell, which says it is in negotiations to offer the Gogo service on several other major U.S. airlines by next year.</p>
<p>The Gogo service will cost a flat fee of $12.95 for flights of three hours or longer, and $9.95 for shorter trips. You log into Gogo as you would any commercial Internet service, registering on a special Web page. Aircell plans to allow advance sign-up, so you&#8217;d only have to enter an ID and password on the plane. No add-on software, hardware or cables are required.</p>
<p>A few Web functions will be offered free from Gogo, including access to the American Airlines Web site, to Frommer&#8217;s online travel guides and to a limited selection of articles from The Wall Street Journal.</p>
<p>Gogo isn&#8217;t the first in-plane Internet service. A few years ago, Lufthansa (LHA.MU) offered a satellite-based service from Boeing (BA), mainly on over-ocean flights, but it was canceled.</p>
<p>The service operates at respectable, if not blazing, speeds &#8212; similar to what you&#8217;d get on a cellular broadband service or a slow home DSL line. On my test flight, download speeds varied from 266 kilobits per second to about 1.4 megabits per second, with the most typical speeds hovering between 500 and 600 kbps. Upload speeds were between 250 and 300 kbps. I found that most of the tasks I tested, except for streaming video, felt smooth and normal.</p>
<p>Speeds could degrade on a large plane with scores of people online simultaneously. But Aircell claims it has the technology to make my experience representative for anyone doing common tasks, such as Web surfing and email. During my test flight, eight laptops and six Wi-Fi-enabled smart phones were using the system simultaneously. All registered decent speeds, except for a couple of minutes when the plane was crossing between the zones controlled by the company&#8217;s ground-based towers.</p>
<p>Aircell gets Internet access to the planes through a network of 92 towers scattered across North America. These essentially are cellphone towers, carrying a high-speed cellphone data signal, except that the Aircell antennas point up, into the sky. A receiver on the underside of the aircraft picks up the signal, which is then distributed through the plane via Wi-Fi.</p>
<p>The companies say Gogo is safe and won&#8217;t interfere with the plane&#8217;s operation. It is government-approved, and pilots can shut the system off should they deem it necessary.</p>
<p>Gogo has some limitations. The service plans to allocate its capacity so that low-bandwidth activities like Web surfing and email take priority over high-bandwidth ones like streaming video. That means you may find video to be slow and halting.</p>
<p>And Gogo is a North American, land-based service only. It won&#8217;t work over the oceans and, for now, it won&#8217;t work on other continents.</p>
<p>But for U.S. travelers who want to stay connected in the air, Gogo does the job.</p>
<ul>
<li>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</li>
</ul>
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		<title>Dell's All-in-One PC Has the Guts, Design to Compete With iMac</title>
		<link>http://ptech.allthingsd.com/20071227/dells-all-in-one-pc-has-the-guts-design-to-compete-with-imac/</link>
		<comments>http://ptech.allthingsd.com/20071227/dells-all-in-one-pc-has-the-guts-design-to-compete-with-imac/#comments</comments>
		<pubDate>Thu, 27 Dec 2007 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Apple]]></category>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20071227/dells-all-in-one-pc-has-the-guts-design-to-compete-with-imac/</guid>
		<description><![CDATA[Dell's new all-in-one PC, the XPS One, is a stylish Windows Vista machine that runs well and won't cost a fortune. If it didn't have the Dell logo on it, the XPS One might be mistaken for a product of the PC industry's design leaders, Apple or Sony.]]></description>
			<content:encoded><![CDATA[<p>Something interesting is going on at <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=DELL'>Dell</a>. The Texas personal-computer behemoth, long associated with boxy, boring machines, has started emphasizing industrial design. And the company, which in recent years seemed to care only about corporate customers, techies and hard-core gamers, appears once again interested in average, mainstream consumers who value simplicity.</p>
<p>The most tangible example of this new approach is Dell&#8217;s XPS One desktop &#8212; an elegant, handsome, cleverly designed one-piece computer. If it didn&#8217;t have the Dell logo on it, the XPS One might be mistaken for a product of the PC industry&#8217;s design leaders, Apple or Sony.</p>
<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1351336753}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
<p>Like Apple&#8217;s iconic iMac, the XPS One looks like it&#8217;s simply a sleek, flat-panel monitor. The guts of the computer have been stuffed into the back of the screen.</p>
<p>But this new Dell is no mere iMac clone. It makes its own style statement, even though it shares the same 20-inch widescreen display and a similar Intel dual-core processor with the base-model iMac. Where the iMac is squarish and silver, the XPS One is all black and rectangular, with speakers attached to the sides and a wide glass base. It looks more like a small TV set than a computer and, in fact, comes with a built-in TV tuner.</p>
<p>In my tests, I found the XPS One to be much better designed and equipped than Gateway&#8217;s iMac competitor, also called the One. In fact, the Dell XPS One is the first Windows all-in-one desktop I&#8217;ve tested that I believe matches or exceeds the iMac in hardware design. That&#8217;s no small feat, especially coming from Dell.</p>
<p>Unlike the Apple, for example, the Dell has a built-in slot for camera memory cards. It comes standard with a wireless keyboard and mouse, which cost extra on the iMac. Its screen can be turned off with the touch of a button without turning off the computer itself. Its USB and headphone ports are arrayed conveniently on the side, instead of mainly at the rear, as on the iMac.</p>
<p>And, when you wave your hand in front of the black border to the right of the screen on the XPS One, a set of blue, back-lit touch controls magically appear for controlling the playback of music or video. They go away after a few seconds. The Dell also comes with a free year of 10 gigabytes of online backup.</p>
<p>For my tests, I used the least expensive standard configuration of the XPS One, which can be ordered for $1,499 at <a href="http://dell.com/theonepc" rel="external">dell.com/theonepc</a>. It came with two gigabytes of memory (twice the comparable iMac&#8217;s standard amount), a 250 gigabyte hard disk and Wi-Fi wireless networking, unusual in Windows desktops.</p>
<p>The computer performed crisply and well for me. I installed several popular third-party programs that weren&#8217;t included, such as Microsoft Office, the Firefox Web browser, Apple&#8217;s iTunes and Adobe Reader. All worked fine.</p>
<p>I also successfully tested the built-in TV function, which requires a cumbersome external attachment to work with a cable box. I was able to view and record TV shows, something you can&#8217;t do out of the box on an iMac.</p>
<p>I still recommend the iMac over the XPS One for several reasons other than hardware design. First, there&#8217;s the software. I believe Apple&#8217;s operating system, Leopard, is superior to the new Windows Vista operating system, the only choice on the XPS One. In my tests, a reboot of the XPS One took more than twice as long as a reboot of the iMac.</p>
<p>And I regard Apple&#8217;s built-in software, especially the iLife multimedia suite, as superior to the Dell&#8217;s built-in software, which includes a group of Adobe multimedia programs that are less well integrated and more complex.</p>
<p>The XPS One, unlike the iMac, also came with a bunch of craplets &#8212; trial software like Yahoo Music and come-ons for online services like NetZero.</p>
<p>Second, the iMac, unlike the Dell, is immune to the vast majority of malicious software floating around, so you don&#8217;t have to run annoying, memory-hogging security programs. The first time I turned on the beautiful Dell I was met with a warning that I had &#8220;multiple security problems,&#8221; and was led to install a security suite in a complex and tedious process.</p>
<p>Third, defying popular perception, the iMac costs less than the XPS One. The base, 20-inch iMac costs $1,199 &#8212; about $300 less. And even if you double the memory, and add a wireless keyboard and mouse to match the Dell, it&#8217;s still $1,399 &#8212; $100 less than the base XPS One (though Dell is currently running a sale that wipes out the $100 gap). Even the cheapest iMac has a dedicated video card with its own memory, something the base XPS One lacks.</p>
<p>Plus, while Dell offers only 20-inch screens on the XPS One, Apple has higher-end iMacs with huge 24-inch screens for the same price, or less, than the higher-end Dells.</p>
<p>Still, if you want a stylish Windows Vista machine that runs well and won&#8217;t cost a fortune, the XPS One fits the bill, despite its unlikely heritage.</p>
<p>
<ul>
<li>Email me at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>. Find all my columns and videos online free at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>.</li>
</ul>
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		<title>The HDTV Dilemma: Pay for TiVo's Recorder Or Settle for Cable's?</title>
		<link>http://ptech.allthingsd.com/20061228/hdtv-dilemma/</link>
		<comments>http://ptech.allthingsd.com/20061228/hdtv-dilemma/#comments</comments>
		<pubDate>Thu, 28 Dec 2006 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Macintosh]]></category>
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		<category><![CDATA[Comcast]]></category>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20061228/the-hdtv-dilemma/</guid>
		<description><![CDATA[For HDTV owners who want a digital video recorder, the choice can be tough. The Comcast high-definition DVR is a cheaper, but flawed product and the TiVo Series3 is an excellent, but overpriced one.]]></description>
			<content:encoded><![CDATA[<p>If you just got a high-definition television, one of the best things you can buy to complement it is a digital video recorder, or DVR, the tapeless gadgets that save programs so you can watch them when you choose.</p>
<p>The trouble is, it&#8217;s hard to find a DVR that can record in high definition, so most people wind up simply going with the bare-bones high-definition DVR capability built into the set-top box supplied by their cable or satellite service.</p>
<p>But TiVo, the pioneer in digital video recording, has recently entered the high-definition recorder market with a high-end, high-priced product. It&#8217;s called the TiVo Series3 HD Digital Media Recorder and it sells for a whopping $800, as much as some HDTVs themselves. And that doesn&#8217;t include the $12.95 a month it costs to subscribe to TiVo.</p>
<p>I&#8217;ve been testing the new TiVo and I like it a lot, but it&#8217;s hard to swallow that huge price, especially since the new Series3 model doesn&#8217;t include some nice features available on the much cheaper Series2 version, which doesn&#8217;t record in high definition. It also can&#8217;t handle certain cable features.</p>
<p>So, why not just stick with the high-definition DVR supplied by the cable company? After all, while it isn&#8217;t free, it&#8217;s cheaper than the TiVo.</p>
<p>The answer is that, at least in my recent experience with the nation&#8217;s biggest cable company, Comcast, the high-definition DVR it supplies is just awful. If cable boxes were sold at retail like consumer-electronics devices, the Comcast DVR I tested, built by Motorola, would get creamed by better competitors.</p>
<p>My Comcast box, a Motorola DCT3412 I, which Comcast rents for about $12 a month, holds a maximum of 15 hours of high-definition programming or 60 hours of standard programming. The TiVo holds up to 35 hours of high-definition programs or up to 300 hours of standard.</p>
<p>Also, the user interface on the Comcast box is crude and confusing &#8212; nothing like the elegant interfaces people have become used to on their personal computers and devices like iPods. The TiVo interface, by contrast, is effective and attractive.</p>
<p>The worst problem is that the Comcast box flubs the basic functions of a DVR. It is maddeningly slow at responding to commands sent by the remote control to pause, play, fast-forward and rewind. You press pause and nothing happens. So you press it again. You try to return to normal speed after fast-forwarding through commercials and the unit takes so long to obey your command that you badly overshoot the resumption of the program.</p>
<p>This latency problem didn&#8217;t affect just one dud of a Motorola box. In our home, we have four of these units, and three have the problem. All, of course, share the capacity limitations and user-interface problems.</p>
<p>In the program grid, even on a 50-inch, high-definition screen with acres of room, the Comcast box displays just four rows of stations at a time. Until recently, there was a fifth row, but now that has been replaced by an ad. The ad not only sucks up space, but also is aggravating because it gets selected each time you reach the bottom of the grid screen.</p>
<p>Advertising is fine, but in this case, sacrificing 20% of an already paltry information screen for an ad just shows contempt for users.</p>
<p>By contrast, the basic TiVo grid shows eight rows of stations at a time, and offers an alternate view that packs in even more information using two vertical columns: one displaying stations and the other showing a list of shows scheduled in the coming hours.</p>
<p>And, unlike the Comcast box, the TiVo Series3 can be programmed from a Web site, so if somebody at the office tells you about a great show, you can tell the TiVo to record it long before you get home. The new TiVo can also play music and display photos that are stored on Windows and Macintosh PCs on your home network. The Comcast box can&#8217;t.</p>
<p>But the TiVo also has some downsides. Unlike older TiVos, it&#8217;s intended to replace, not complement, a cable box. So, installing it requires a visit from cable-company technicians to install gadgets called cable cards that plug into the back of the TiVo. In my case, that process took over two hours. Even worse, these cable cards don&#8217;t support Comcast&#8217;s on-demand feature, which allows you to see certain programs and movies whenever you choose.</p>
<p>And the new Series3 lacks the capability of cheaper TiVos to let you transfer recorded shows to computers and portable devices.</p>
<p>Also, unlike the Comcast box, the TiVo doesn&#8217;t have a filtered grid display showing only high-definition shows, which is handy once you become addicted to HD.</p>
<p>Fortunately, it may be possible to get some, but not all, of TiVo&#8217;s superior features by just waiting. In 2007, Comcast and TiVo expect to roll out an option for downloading TiVo software to Comcast boxes. This would provide the TiVo interface without sacrificing Comcast features such as on demand. The pricing and details haven&#8217;t been announced. Comcast is also working on other new user interfaces and features using non-TiVo technology.</p>
<p>But, for now, the choice is tough. The Comcast high-definition DVR is a cheaper, but flawed product and the TiVo Series3 is an excellent, but overpriced one.</p>
<p>Email me at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</p>
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		<title>Once You Experience Wide-Screen HDTVs, Hassles Seem Small</title>
		<link>http://ptech.allthingsd.com/20061102/is-hdtv-as-good/</link>
		<comments>http://ptech.allthingsd.com/20061102/is-hdtv-as-good/#comments</comments>
		<pubDate>Thu, 02 Nov 2006 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Apple]]></category>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20061102/is-hdtv-as-good-as-advertised/</guid>
		<description><![CDATA[Walt Mossberg lives for several weeks with a big, beautiful HDTV and finds that it's a joy to watch. But there are some hitches.]]></description>
			<content:encoded><![CDATA[<p>As the holiday season begins, many people will be shopping for a big-screen, flat-panel, digital television set, especially those capable of receiving high-definition television, or HDTV. But what&#8217;s it like to own and use an HDTV set? Are the benefits as good as advertised? What, if any, are the downsides?</p>
<p>To find out, my wife, Edie, and I lived for several weeks with a big, beautiful HDTV, the Pioneer Elite PRO-1140HD, lent to us by Pioneer Electronics. It has a 50-inch screen, a long list of features and lists for $5,000, though you can find it for under $4,000 on the Web.</p>
<p>I tested the Pioneer with digital cable service from Comcast, my local cable provider. This service transmits high-definition programs where available and can record them to a digital video recorder (DVR) built into its set-top box. Comcast also has an on-demand feature that allows you to watch certain programs whenever you like.</p>
<p>The test demonstrated why people are so hooked on HDTV. The Pioneer Elite set performed brilliantly and was a joy to watch with HDTV programming. With HDTV, you are not only increasing the size of the picture, but its quality as well. On the Pioneer, colors popped, details I never saw before emerged, and the whole experience was almost cinematic. DVDs looked great, as did content from a computer plugged into the set.</p>
<p>But there is a hitch: Most TV programs aren&#8217;t available in HDTV, and these non-HDTV shows can actually look worse on an HDTV set than they do on older, standard TV sets. So do most videotapes. Also, buying a big-screen HDTV carries hidden costs and hassles. You may well need help installing the set. You may also have to switch or upgrade your cable or satellite service, get a new DVD player and buy new furniture.</p>
<p>The Pioneer Elite model I tested happens to be a plasma TV, which is one of the three major types of HDTV sets. It works by stimulating a captive gas with an electrical charge. The other two are LCD, or liquid crystal display, which uses a screen like those on laptop computers; and &#8220;microdisplay&#8221; sets that project the image onto the screen from the rear of the set, mainly using two technologies: DLP, or digital light processing, and a form of LCD.</p>
<p>Plasma TVs tend to have the blackest blacks and the best ability to be viewed from all angles of a room. Their colors are warm and vivid. And they cost less than LCDs in large sizes. But their screens are more reflective and a bit darker than LCD screens. There is also a slight chance they can suffer &#8220;burn-in,&#8221; the permanent embedding of an image, like a network logo, if you leave such an image on for a very long time without changing channels.</p>
<p>LCDs are bright, and they are the thinnest and lightest of the HDTVs. But their colors often seem cold and their blacks too gray. Their viewing angles aren&#8217;t as good as with plasmas. And in some cases, fast motion can look blurry.</p>
<p>Microdisplay sets typically cost the least, but they are the thickest of the three types. They tend to have limited viewing angles and can display a &#8220;rainbow&#8221; effect, which causes problems for some people.</p>
<p>Our Comcast service gave us high-definition channels from all the big broadcast networks and some of the major cable ones. We immediately started watching shows like &#8220;Grey&#8217;s Anatomy,&#8221; &#8220;Desperate Housewives&#8221; and &#8220;Heroes&#8221; in high definition, and found they were greatly enhanced. Watching the World Series and NFL games was a great experience, with every clump of dirt, bead of sweat and blade of grass looking so much more real.</p>
<p>The Pioneer also did a great job with an Apple Mac Mini computer we plugged into it, displaying family photos and downloaded videos stored on the Mac.</p>
<p>The big downside was that only a small fraction of programming is high definition. At 8 p.m. on Tuesday night this week, there were just 13 high-definition programs available from Comcast, out of more than 230 total. The on-demand service had a smattering of additional high-definition shows and movies.</p>
<p>And standard TV shows on a high-definition set can look awful. They can be fuzzy. They also typically fill only a portion of the wide screen, with big black or gray bands on the sides. You can eliminate the bands using TV features that stretch or zoom the picture, but these modes either cut off too much or distort people so they look unnaturally short and stout.</p>
<p>Also, we ran into plenty of extra costs and hassles. We had to buy new furniture to hold the TV and all the gadgets that attached to it. We had to replace our DirecTV satellite service with Comcast cable, because the trees in our yard blocked the high-definition satellite signal &#8212; which is beamed separately from another position in the sky. The Comcast digital service with high-definition costs more than the company&#8217;s standard cable service and its DVR holds only 15 hours of high-definition programming versus 60 hours of standard programming.</p>
<p>Despite all these costs and limitations, we were won over by our HDTV test. After returning the test unit, we went out and bought our own HDTV. We decided that in the slow transition to high-definition programming, there&#8217;s now enough content to make HDTV worthwhile. And once you get used to high definition, it&#8217;s tough to go back to plain old TV.</p>
<p>Email me at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</p>
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