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		<title>A Windows to Help You Forget</title>
		<link>http://ptech.allthingsd.com/20091007/a-windows-to-help-you-forget/</link>
		<comments>http://ptech.allthingsd.com/20091007/a-windows-to-help-you-forget/#comments</comments>
		<pubDate>Thu, 08 Oct 2009 01:02:03 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20091007/a-windows-to-help-you-forget/</guid>
		<description><![CDATA[Walter S. Mossberg calls Windows 7 a boost to productivity and a pleasure to use -- Microsoft's best operating system yet.]]></description>
			<content:encoded><![CDATA[<p>In just two weeks, on Oct. 22, Microsoft&#8217;s long operating-system nightmare will be over. The company will release Windows 7, a faster and much better operating system than the little-loved Windows Vista, which did a lot to harm both the company&#8217;s reputation, and the productivity and blood pressure of its users. PC makers will rush to flood physical and online stores with new computers pre-loaded with Windows 7, and to offer the software to Vista owners who wish to upgrade.</p>
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<p>With Windows 7, PC users will at last have a strong, modern successor to the sturdy and familiar, but aged, Windows XP, which is still the most popular version of Windows, despite having come out in 2001. In the high-tech world, an eight-year-old operating system is the equivalent of a 20-year-old car. While XP works well for many people, it is relatively weak in areas such as security, networking and other features more important today than when XP was designed around 1999.</p>
<p>After using pre-release versions of Windows 7 for nine months, and intensively testing the final version for the past month on many different machines, I believe it is the best version of Windows Microsoft (MSFT) has produced. It&#8217;s a boost to productivity and a pleasure to use. Despite a few drawbacks, I can heartily recommend Windows 7 to mainstream consumers.</p>
<p>Like the new Snow Leopard operating system released in August by Microsoft&#8217;s archrival, Apple (AAPL), Windows 7 is much more of an evolutionary than a revolutionary product. Its main goal was to fix the flaws in Vista and to finally give Microsoft customers a reason to move up from XP. But Windows 7 is packed with features and tweaks that make using your computer an easier and more satisfying experience.</p>
<div class="media-CENTER" style="width:360px;"><a href="http://online.wsj.com/public/resources/images/EK-AF116_PTECH_G_20091007190001.jpg" rel="lightbox" title="PTECH"><img src="http://online.wsj.com/public/resources/images/EK-AF116_PTECH_G_20091007190001.jpg" width="360" height="240" style="float: none;" alt="PTECH" /></a><br />
<br />
The new taskbar shows small previews of many windows and allows for larger previews.</div>
<p>Windows 7 introduces real advances in organizing your programs and files, arranging your taskbar and desktop, and quickly viewing and launching the page or document you want, when you want it. It also has cool built-in touch-screen features.</p>
<p>It removes a lot of clutter. And it mostly banishes Vista&#8217;s main flaws—sluggishness; incompatibility with third-party software and hardware; heavy hardware requirements; and constant, annoying security warnings.</p>
<p>I tested Windows 7 on 11 different computers, ranging from tiny netbooks to standard laptops to a couple of big desktops. These included machines from Lenovo, Hewlett-Packard (HPQ), Dell (DELL), Acer, Asus, Toshiba and Sony (SNE). I even successfully ran it on an Apple Macintosh laptop. On some of these machines, Windows 7 was pre-loaded. On others, I had to upgrade from an earlier version of Windows.</p>
<p>In most cases, the installation took 45 minutes or less, and the new operating system worked snappily and well. But, I did encounter some drawbacks and problems. On a couple of these machines, glacial start-up and reboot times reminded me of Vista. And, on a couple of others, after upgrading, key features like the display or touchpad didn&#8217;t work properly. Also, Windows 7 still requires add-on security software that has to be frequently updated. It&#8217;s tedious and painful to upgrade an existing computer from XP to 7, and the variety of editions in which Windows 7 is offered is confusing.</p>
<p>Finally, Microsoft has stripped Windows 7 of familiar built-in applications, such as email, photo organizing, address book, calendar and video-editing programs. These can be downloaded  free of charge, but they no longer come with the operating system, though some PC makers may choose to pre-load them.</p>
<p>In recent years, I, like many other reviewers, have argued that Apple&#8217;s Mac OS X operating system is much better than Windows. That&#8217;s no longer true. I still give the Mac OS a slight edge because it has a much easier and cheaper upgrade path; more built-in software programs; and far less vulnerability to viruses and other malicious software, which are overwhelmingly built to run on Windows.</p>
<p>Now, however, it&#8217;s much more of a toss-up between the two rivals. Windows 7 beats the Mac OS in some areas, such as better previews and navigation right from the taskbar, easier organization of open windows on the desktop and touch-screen capabilities. So Apple will have to scramble now that the gift of a flawed Vista has been replaced with a reliable, elegant version of Windows. </p>
<p>Here are some of the key features of Windows 7.</p>
<p><strong>New Taskbar: </strong>In Windows 7, the familiar taskbar has been reinvented and made taller. Instead of mainly being a place where icons of open windows temporarily appear, it now is a place where you can permanently &#8220;pin&#8221; the icons of frequently used programs anywhere along its length, and in any arrangement you choose. This is a concept borrowed from Apple&#8217;s similar feature, the Dock. But Windows 7 takes the concept further.</p>
<p>For each running program, hovering over its taskbar icon pops up a small preview screen showing a mini-view of that program. This preview idea was in Vista. But, in Windows 7, it has been expanded in several ways. Now, every open window in that program is included separately in the preview. If you mouse over a window in the preview screen, it appears at full size on your desktop and all other windows on the desktop become transparent—part of a feature called Aero Peek. Click on the window and it comes up, ready for use. You can even close windows from these previews, or play media in them.</p>
<p>I found this feature more natural and versatile than a similar feature in Snow Leopard called Dock Expose.</p>
<p>You can also use Aero Peek at any time to see your empty desktop, with open windows reduced to virtual panes of glass. To do this, you just hover over a small rectangle at the right edge of the taskbar.</p>
<p>Taskbar icons also provide Jump Lists—pop-up menus listing frequent actions or recent files used.</p>
<p><strong>Desktop organization: </strong>A feature called Snap allows you to expand windows to full-screen size by just dragging them to the top of the screen, or to half-screen size by dragging them to the left or right edges of the screen. Another called Shake allows you to make all other windows but the one you&#8217;re working on disappear by simply grabbing its title bar with the mouse and shaking it several times.</p>
<p><strong>File organization:</strong> In Windows Explorer, the left-hand column now includes a feature called Libraries. Each library—Documents, Music, Pictures and Videos—consolidates all files of those types regardless of which folder, or even which hard disk, they live in.</p>
<p><strong>Networking: </strong>Windows 7 still isn&#8217;t quite as natural at networking as I find the Mac to be, but it&#8217;s better than Vista. For instance, now you can see all available wireless networks by just clicking on an icon in the taskbar. A new feature called HomeGroups is supposed to let you share files more easily among Windows 7 PCs on your home network. In my tests, it worked, but not consistently, and it required typing in long, arcane passwords.</p>
<p><strong>Touch: </strong>Some of the same kinds of multitouch gestures made popular on the iPhone are now built into Windows 7. But these features won&#8217;t likely become popular for a while because to get the most out of them, a computer needs a special type of touch screen that goes beyond most of the ones existing now. I tested this on one such laptop, a Lenovo, and was able to move windows around, to resize and flip through photos, and more.</p>
<p><strong>Speed: </strong>In my tests, on every machine, Windows 7 ran swiftly and with far fewer of the delays typical in running Vista. All the laptops I tested resumed from sleep quickly and properly, unlike in Vista. Start-up and restart times were also improved. I chose six Windows 7 laptops from different makers to compare with a new MacBook Pro laptop. The Mac still started and restarted faster than most of the Windows 7 PCs. But the speed gap has narrowed considerably, and one of the Lenovos beat the Mac in restart time.</p>
<p><strong>Nagging: </strong>In the name of security, Vista put up nagging warnings about a wide variety of tasks, driving people crazy. In Windows 7, you can now set this system so it nags you only when things are happening that you consider really worth the nag. Also, Microsoft has consolidated most of the alerts from the lower-right system tray into one icon, and they seemed less frequent.</p>
<p><strong>Compatibility: </strong>I tried a wide variety of third-party software and all worked fine on every Windows 7 machine. These included Mozilla Firefox; Adobe (ADBE) Reader; Google&#8217;s (GOOG) Picasa and Chrome; and Apple&#8217;s iTunes and Safari. </p>
<p>I also tested several hardware devices, and, unlike Vista, Windows 7 handled all but one smoothly. These included a networked H-P printer, a Canon (CAJ) camera, an iPod nano, and at least five external flash drives and hard disks. The one failure was a Verizon (VZ) USB cellular modem. Microsoft says you don&#8217;t need external software to run these, but I found it was necessary, and even then had to use a trick I found on the Web to get it to work.</p>
<p><strong>System Requirements: </strong>Nearly all Vista PCs, and newer or beefier XP machines, should be able to run Windows 7 fine. Even the netbooks I tested ran it speedily, especially with the Starter Edition, which lacks some of the powerful graphics effects in the operating system. (Other netbooks will be able to run other editions.) </p>
<p>If you have a standard PC, called a 32-bit PC, you&#8217;ll need at least one gigabyte of memory, 16 gigabytes of free hard-disk space and a graphics system that can support Microsoft technologies called &#8220;DirectX 9 with WDDM 1.0.&#8221; You&#8217;ll also need a processor with a speed of at least one gigahertz. If you have a newer-style 64-bit PC, which can use more memory, you&#8217;ll need at least two gigabytes of memory and 20 gigabytes of free hard disk space. In either case, you should double the minimum memory specification.</p>
<div class="media-CENTER" style="width:360px;"><a href="http://online.wsj.com/public/resources/images/PJ-AR928_PTECHj_G_20091007172438.jpg" rel="lightbox" title="PTECHjp"><img src="http://online.wsj.com/public/resources/images/PJ-AR928_PTECHj_G_20091007172438.jpg" width="360" height="240" style="float: none;" alt="PTECHjp" /></a><br />
<br />
Aero Peek lets you see your desktop by making your windows transparent.</div>
<p><strong>Installation, editions and price: </strong>There are four editions of Windows 7 of interest to consumers. One, a limited version called Starter, comes pre-loaded on netbooks. A second, called Professional, is mainly for people who need to tap remotely into company networks (check with your company to see if you need this). A third, called Ultimate, is mainly for techies who want every feature of all other editions. Most average consumers will want Home Premium, which costs $120 for upgrades.</p>
<p>The system for upgrading is complicated, but Vista owners can upgrade to the exactly comparable edition of Windows 7 while keeping all files, settings and programs in place.</p>
<p>Unfortunately, XP owners, the biggest body of Windows users, won&#8217;t be able to do that. They&#8217;ll have to wipe out their hard disks after backing up their files elsewhere, then install Windows 7, then restore their personal files, then re-install all their programs from the original CDs or downloaded installer files. Then, they have to install all the patches and upgrades to those programs from over the years.</p>
<p>Microsoft includes an Easy Transfer wizard to help with this, but it moves only personal files, not programs. This painful XP upgrade process is one of the worst things about Windows 7 and will likely drive many XP owners to either stick with what they&#8217;ve got or wait and buy a new one.</p>
<p>In my tests, both types of installations went OK, though the latter could take a long time.</p>
<p>Bottom line: Windows 7 is a very good, versatile operating system that should help Microsoft bury the memory of Vista and make PC users happy.</p>
<p>Correction: The edition of Microsoft&#8217;s Windows 7 operating system aimed at business users is called Windows 7 Professional. This week&#8217;s Personal Technology column erroneously stated it was named Business.</p>
<p><strong>Write to </strong>                Walter S. Mossberg at <a href="mailto:walt.mossberg@wsj.com">walt.mossberg@wsj.com</a></p>
<span class="fdPrintIncludeParentsPreviousSiblings"></span><span class="fdPrintIncludeParentsChildren"></span>]]></content:encoded>
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		<title>New iPhone Is Better Model&#8211;Or Just Get OS 3.0</title>
		<link>http://ptech.allthingsd.com/20090617/new-iphone-is-better-model-or-just-get-os-30/</link>
		<comments>http://ptech.allthingsd.com/20090617/new-iphone-is-better-model-or-just-get-os-30/#comments</comments>
		<pubDate>Wed, 17 Jun 2009 17:00:38 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20090617/new-iphone-is-better-model-or-just-get-os-30/</guid>
		<description><![CDATA[Apple's new iPhone 3G S and OS 3.0 offer plenty of new features. But the software may be enough of a boost to keep many users from buying the new model, Walt Mossberg writes.]]></description>
			<content:encoded><![CDATA[<p>Apple Inc.&#8217;s iPhone has been a smashing success, redefining the smart-phone market and creating a new hand-held computing platform that has attracted over 50,000 third-party apps, or software programs, in less than a year. With its nearly identical sibling, the iPod Touch, it has sold a combined 40 million units since June 2007, when the computer maker plunged into the phone business.</p>
<p>But the iPhone is drawing increasing competition from entrenched smart-phone makers anxious to emulate the upstart. The most significant of these is Palm&#8217;s (PALM) impressive new Pre, which is off to a good start with an estimated 100,000 or so units sold since it launched on June 6.</p>
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<p>So, like a shark, Apple (AAPL) must keep moving. This week, it is introducing two new products designed to consolidate and increase its position as the leader in this new generation of hand-held computers. I&#8217;ve been testing both and I like them a lot, with some minor caveats.</p>
<p>One of the new products is a refreshed model of the iPhone itself, called the iPhone 3G S. It looks the same, but offers more speed, more memory, more battery life, and a few new features, including video recording and a better camera for still photos.</p>
<p>The second is OS 3.0, the third version of the iPhone&#8217;s operating system, which comes on the 3G S and also can be installed on all prior iPhones and Touches. It includes a much longer list of added features, some innovative and some long overdue catch-ups to other phones. These include such widely requested capabilities as cut, copy and paste; systemwide searching; a wider virtual keyboard; and a feature called MMS that allows users to send photos and videos directly to other phones without using email.</p>
<div class="media-CENTER" style="width:360px;"><img src="http://online.wsj.com/public/resources/images/OB-DW701_PTECHC_NS_20090617122129.jpg" width="360" height="687" style="float: none;" alt="iPhone Chart" />
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<p>Apple last week also made a bold business move to complement these new products. It decided to keep making the current model, the iPhone 3G, and to slash its price by 50%, to $99. That&#8217;s an unheard-of price tag for a pocket computer of this power and versatility, and gives millions of additional consumers a reason to choose the iPhone instead of a competitor.</p>
<p>In my tests, both the new phone and the new operating system performed well, with a few small exceptions. I believe the two strengthen the iPhone platform, make it likely the iPhone will continue to attract scads of apps, and are good for consumers.</p>
<p>But I also regard these changes as more evolutionary than revolutionary, and I don&#8217;t think this latest iPhone is as compelling an upgrade for the average user as the 3G model was last year for owners of the original 2007 iPhone.</p>
<p>Current iPhone owners can get an improved product by merely sticking with their existing phones and upgrading to the feature-laden new operating system, which is free (it costs $10 for iPod Touch owners), rather than shelling out at least $199 for the new iPhone 3G S. And many new iPhone buyers can opt for the $99 3G model, which is not only cheaper, but also greatly improved by the new OS 3.0.</p>
<p>On the other hand, power users will crave the new model&#8217;s much-better performance, battery life, storage and other features. And some will want the new model because, unlike the current model, it&#8217;s capable of handling a new cellular network feature that, in the next few years, will offer double the current data speeds.</p>
<p>The new, free operating system is available for download starting June 17. The iPhone 3G S will go on sale June 19 for $199 for a version with 16 gigabytes of memory, and $299 for 32 gigabytes of memory. Those memory capacities are double the amounts offered on the previous model last year at the same prices, and far exceed the built-in memory on most competing smart phones.</p>
<p>These prices are for new U.S. customers on the AT&#038;T network, plus current owners who are eligible for what AT&#038;T (T) calls a &#8220;standard&#8221; upgrade. If you already own an older iPhone, you could pay $200 more to upgrade, depending on how far along you are in your two-year service contract and how much you spend monthly. But AT&#038;T, stung by criticism in recent days, has just decided to offer the lower, new-customer prices at launch to iPhone 3G owners eligible for upgrades at any time up to Sept. 30 of this year, even if they were originally told they&#8217;d have to pay the $200 premium.</p>
<p>Before I detail the new features and how they worked in my tests, let me state up-front what the new iPhone and its new operating system don&#8217;t deliver. The iPhone still lacks a physical keyboard. It still can&#8217;t run more than one third-party app at a time, as the Pre does. Its otherwise excellent Web browser still can&#8217;t play videos created in Adobe&#8217;s Flash software, which is widely used on the Web. And it still isn&#8217;t available on any U.S. carrier besides AT&#038;T.</p>
<p>Also, AT&#038;T won&#8217;t enable MMS until late this summer, even though dozens of other iPhone carriers in other countries are doing so immediately. And AT&#038;T hasn&#8217;t set a date by which it will offer tethering, a new iPhone feature that allows the device to be used as a modem for a laptop. Other carriers in other countries are allowing this right away.</p>
<p>Here&#8217;s a rundown of the most important new features of both the new hardware and software, and how they performed in my tests.</p>
<h5 class="subhed">The iPhone 3G S</h5>
<p><strong>Speed:</strong> To me, this is the most important feature of the new iPhone 3G S. In fact, the &#8220;S&#8221; in the name stands for speed. During my week of testing, the new model proved dramatically snappier in every way than my iPhone 3G. Its processor is 50% faster than in the prior model, and it sports a new graphics chip.</p>
<p>Applications opened much more quickly. Web pages loaded far faster. The camera was ready to use almost instantly. And I never once saw the occasional, annoying iPhone behavior where you strike a key while typing and it sits there, seemingly stuck, before you can continue.</p>
<p>Cellular-data speeds were about the same, but in repeated testing on different Wi-Fi networks, the 3G S racked up speeds 30% to 50% faster than on the 3G running at the same time on the same networks.</p>
<p><strong>Battery Life:</strong> On my 3G iPhone, I usually could make it through the day, but it was often a close call, with the battery indicator winding up in the red. By contrast, the new model did much better, never hitting the red zone and rarely requiring interim charging at the office or in the car, even though, because I was testing it, I was pounding it much harder than usual, making more voice calls, playing lots of videos and music, trying numerous apps, constantly downloading email from two accounts, and syncing two calendars over the air.</p>
<p>Apple claims about the same talk time for the new model as on the old, and about the same Web-surfing time over the cellular network. But it says the 3G S gets about 50% more battery life when playing videos or surfing the Internet over Wi-Fi and 25% more time &#8212; an astounding 30 hours &#8212; for continuous music playback.</p>
<p><strong>Memory:</strong> With the new 32-gigabyte model, I was able to store over 3,000 songs, more than 1,600 photos, 74 videos, 67 applications, 400 emails, nearly 1,000 contacts, months of calendar data, and dozens of documents, and still have 5 gigabytes left over&mdash;more than most phones offer out of the box.</p>
<p><strong>Camera:</strong> The new model&#8217;s camera has a 3 megapixel resolution, up from 2 megapixels, and has autofocus and a feature that lets you tap the screen to change the focus to an object or person in the background of a shot. It still lacks zoom or a flash, though it does better in low light. It also has a macro feature for close-up shots. In my tests, all of this worked, but I didn&#8217;t think the pictures it took were dramatically better than those on the old model, and it can&#8217;t compete with phones like Nokia&#8217;s (NOK) new $700 N97, which has a 5-megapixel camera with zoom.</p>
<p><strong>Video:</strong> The new video recorder worked well, even in low light, and lets you post videos directly to YouTube, among other places. You can also trim your videos right on the phone. This all worked well, but the videos aren&#8217;t high definition, and pale in comparison to those on the latest HD model of the popular $229 Flip pocket camcorder.</p>
<p><strong>Voice Control:</strong> By simply holding down the new iPhone&#8217;s home button, you can dial contacts and control music playback by uttering voice commands. The phone will even tell you which song is playing. Like most voice-recognition systems, this one isn&#8217;t perfect. But it worked most of the time.</p>
<p><img src="http://ptech.allthingsd.com/files/2009/06/iphone-3gs-compass-156x300.jpg" alt="iphone-3gs-compass" title="iphone-3gs-compass" width="156" height="300" class="alignright size-medium wp-image-822" /></p>
<p><strong>Compass:</strong> I don&#8217;t consider this important for most users, but it did work when I was walking or driving. It can orient maps in the direction you&#8217;re heading.</p>
<p><strong>Small Touches:</strong> You can optionally turn on a new battery indicator that shows a precise percentage of battery life left. The screen has a new coating that resists oil and grease from fingerprints.</p>
<p><strong>Downsides:</strong> The new phone crashed on me twice during my tests. Once, the voice-control feature killed the sound on the built-in iPod, requiring a reboot. But I couldn&#8217;t replicate this problem. Another time, the phone froze while downloading a TV show. Apple blamed this on a prerelease server issue, and it didn&#8217;t happen again.</p>
<h5 class="subhed">iPhone Operating System 3.0</h5>
<p><strong>Copy, Cut and Paste:</strong> Apple is late with this common feature, but it&#8217;s the best implementation I&#8217;ve seen on a phone. In a text page, you just double tap on a word, and it is selected with little handles around it that let you expand or contract the selected area. Then, you just click on a copy icon that pops up over the selection. To paste, you tap elsewhere in the page, or even in another app, and a paste icon pops up. Click that icon, and the selected text is pasted in. It worked well in all my tests.</p>
<p>The feature works a bit differently for some Web pages, where you hold down your finger over an area and it selects a whole block of text, like a paragraph, but still has the handles that allow adjusting the selection. It also allows copying and pasting photos. You can also just select a word or a section or a whole page of text and delete it. And if you want to undo a paste, just shake the phone.</p>
<p>Some Web pages and third-party apps don&#8217;t yet support this feature, but most do.</p>
<p><strong>Search:</strong> Before, you could search only in the Contacts app. Now, there are search features in Mail, Calendar, the built-in iPod and Notes. And there is a way to search the whole phone at once. You just hit the home button, slowly, twice, and a special search screen appears. Type in any phrase, and it brings up every instance in multiple apps.</p>
<p>This is another catch-up feature, but it works well. For instance, when I searched for the word &#8220;Phil,&#8221; it brought up songs by Phil Collins, a note about Philadelphia, calendar items mentioning people named Phil or Phillips, emails to or from people with those names, and contacts for people named Phil or Phillips.</p>
<p>In email, the search function will even find messages that aren&#8217;t on your phone but that are stored on the servers of certain email services. For instance, I was able to almost instantly find emails from two years ago stored on Google&#8217;s (GOOG) Gmail.</p>
<p>One downside &#8212; in email, search looks for words only in email headers, not in the body of the messages.</p>
<p><strong>Landscape Keyboard:</strong> In older iPods, the only built-in program that supported a wider, landscape keyboard, which is better for thumb typing, was the Web browser. Now, you can turn the phone horizontally and use a landscape keyboard in the Mail, Messages and Notes programs as well.</p>
<p><strong>Find My iPhone:</strong> If you belong to Apple&#8217;s $99 a year MobileMe service, you can now locate a lost iPhone on a map on any computer, send the iPhone a message saying how to return it to you, and cause it to emit a beep, even if the sound is turned off. I tested this and it worked well. You can even remotely wipe all your data off the phone.</p>
<p><strong>Voice Memos:</strong> The OS includes a Voice Memo app that lets you dictate reminders or other messages, and then edit and email them. I found it worked well.</p>
<p><strong>Navigation:</strong> Another catch-up feature, turn-by-turn navigation with voice prompts, is also now supported. I tested this with a third-party app called Gokivo, and it did OK, though the developer admits to a prerelease bug I encountered.</p>
<p><strong>Auto-Authentication:</strong> In the new OS, the iPhone can remember your log-in credentials for commercial Wi-Fi hotspot services, so you don&#8217;t have to enter them again and again. Unfortunately, in my tests with the AT&#038;T Wi-Fi service, this failed repeatedly in several Starbucks (SBUX) shops. Apple blames a glitch in my prerelease phone&#8217;s SIM card.</p>
<p><strong>Push Notification:</strong> To make up for its lack of multitasking, the new iPhone OS has a feature where third-party apps can notify you of new events, like a sports score, or a new invitation to an online game. I tried this with a game called TapTap Revenge, and it worked fine.</p>
<p><strong>Stocks:</strong> The built-in stock application now has much more detailed data, including market cap, news headlines and price/earnings ratio for each stock.</p>
<p><strong>MMS and Tethering:</strong> I couldn&#8217;t test these useful features because my tests were all done on AT&#038;T, which hasn&#8217;t rolled them out.</p>
<p><strong>Minor Touches:</strong> You can now move an icon among screens with one continuous motion, instead of stopping at each screen. And there are two more screens to house icons. You can finally synchronize Notes with your PC or Mac. You also can now maintain both calendars and contacts synced wirelessly with online services and those synced via cable with your computer. And you can play games and transfer files wirelessly over Bluetooth with other iPods or Touches that are nearby.</p>
<p><strong>Bottom Line:</strong> Both the new iPhone and iPhone OS are packed with features that make a great product even better. But, for many users, the software may be enough of a boost to keep them from buying the new model.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://walt.allthingsd.com">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</em></p>
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		<title>Latest MobileMe Takes Out Glitches and Eases Syncing</title>
		<link>http://ptech.allthingsd.com/20090415/latest-mobileme-takes-out-glitches-and-eases-syncing/</link>
		<comments>http://ptech.allthingsd.com/20090415/latest-mobileme-takes-out-glitches-and-eases-syncing/#comments</comments>
		<pubDate>Thu, 16 Apr 2009 01:02:04 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<description><![CDATA[Apple's latest version of MobileMe, a service that synchronizes email, contacts and calendars among Mac and Windows computers, is faster and more reliable.]]></description>
			<content:encoded><![CDATA[<p><a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=aapl'>Apple </a>Inc. last summer brought out a promising new service called MobileMe designed to synchronize email, contacts and calendars among any combination of its own Macintosh computers and rival Windows PCs, plus Apple&#8217;s iPhones and iPod Touch devices. It also offered online email, contacts and calendar, online photo galleries, syncing of Web bookmarks and 20 gigabytes of online storage.</p>
<p>The main idea was to replicate for consumers the kind of seamless, over-the-air email, plus contact and calendar updating, available to corporate users via systems like Microsoft&#8217;s (MSFT) Exchange.</p>
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<p>The only problem was that MobileMe, which costs $99 a year after a 60-day free trial, and is available at <a href="http://MobileMe.com" rel="external">MobileMe.com</a>, was so buggy and ragged that I couldn&#8217;t recommend it. Apple (AAPL) pledged it would fix MobileMe. So, I have just spent a few weeks testing it again on multiple Windows and Mac computers, and an iPhone.</p>
<p>This time, my verdict is different. Apple has fixed all of the speed and reliability issues I encountered last year. In my new tests, MobileMe&#8217;s email was prompt and reliable. I was able to add, delete or edit a contact or calendar entry on one device, and see these changes almost immediately on all the others, and on the MobileMe Web site. The Web-based photo gallery, which can also house videos, worked fine on both Windows and Mac, and I was able to upload photos to it from my iPhone. The file storage also worked well, and now has a feature that allows you to share files too large to email. And each MobileMe account works with an unlimited number of computers, iPhones and Touches.</p>
<p>But there is one major caveat. While MobileMe works with Windows, it works better with Macs. The main reason for this is that, as I noted last year, its synced calendars and contacts show up in an odd manner in Microsoft Outlook, the most popular calendar and contact program in Windows.</p>
<p>Apple acknowledges the Outlook problems, which show up only in a mixed environment of Macs and Windows PCs, and pledges they will be fixed by the fall. The company says that if you are using MobileMe solely on Windows PCs, with or without an iPhone, the Outlook problem shouldn&#8217;t appear in most cases.</p>
<div class="media-CENTER" style="width: 262px;"><img src="http://ptech.allthingsd.com/files/2009/04/mobileme.jpg" alt="MobileMe" height="286" width="262" /><br />Apple&#8217;s MobileMe</div>
<p>There are other drawbacks for Windows users. While the Web version of MobileMe works fine on Windows in the Firefox Web browser, or with the Windows version of Apple&#8217;s Safari browser, Apple warns that it might not work properly in Microsoft&#8217;s Internet Explorer 7. The site worked well in the new Internet Explorer 8.</p>
<p>In both versions of IE, my tests showed that another MobileMe feature, bookmark syncing, didn&#8217;t work as advertised. Some bookmarks didn&#8217;t appear at all; others were listed alphabetically instead of in their original order. Apple is promising to fix this problem as well.</p>
<p>Some features are available only on Macs. For example, you can upload photos and videos to your MobileMe galleries directly from Apple&#8217;s iPhoto and iMovie programs. On Windows, you have to upload these using the MobileMe Web site.</p>
<p>The Outlook problem works this way. If you have a mixed group of Macs and PCs, and your Mac&#8217;s calendar isn&#8217;t named Calendar, its information won&#8217;t sync with the main calendar in Outlook. It will appear as a separate calendar that requires extra steps to make visible. Worse, if your Mac or iPhone address book contains subgroups of contacts, these appear as separate address books, which require extra steps to make visible and may not properly sync up the same names as the Mac contact groups.</p>
<p>However, MobileMe now finally does a fast, reliable job of syncing calendar and contact items. In my tests, I was repeatedly successful in doing this in a variety of scenarios. I added a new phone number to a contact on my iPhone and, a minute or two later, it was added to that contact in Outlook, in the Mac&#8217;s Address Book program and in the Web-based MobileMe address book. I then changed the contact again in Outlook, and again in the Web-based address book, and the changes appeared everywhere else.</p>
<p>The same process worked with calendar items. None of this required cables (though, for Windows computers, you must first download and install a MobileMe control panel that runs in the background). The only glitch I ran into, which Apple is promising to fix, is that when I switched my iPhone to sync with MobileMe, it wiped out all the custom ringtones I had assigned to particular contacts.</p>
<p>Apple&#8217;s $99 price may seem high, given that you can get some features for much less, even free. And MobileMe lacks some obvious features, like online backup or automatic syncing of all files. Also, there&#8217;s no way to create limited access to allow an assistant or family member to use just your MobileMe online calendar.</p>
<p>But MobileMe finally does give consumers the main email, contact and calendar convenience corporate users rely upon daily.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</em></p>
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		<title>Even in Test Form, Windows 7 Leaves Vista in the Dust</title>
		<link>http://ptech.allthingsd.com/20090121/even-in-test-form-windows-7-leaves-vista-in-the-dust/</link>
		<comments>http://ptech.allthingsd.com/20090121/even-in-test-form-windows-7-leaves-vista-in-the-dust/#comments</comments>
		<pubDate>Thu, 22 Jan 2009 02:02:03 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20090121/even-in-test-form-windows-7-leaves-vista-in-the-dust/</guid>
		<description><![CDATA[Walt previews the public beta of Windows 7 and finds that even in beta form, it's better than Vista.]]></description>
			<content:encoded><![CDATA[<p>This will be a big year for new operating systems. Apple (AAPL) plans a new version of its Macintosh operating system, to be called Snow Leopard. Palm (PALM) plans an all-new smart phone operating system called Palm WebOS. But the new release that will affect more users than any other will be Windows 7, the latest major edition of <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=msft'>Microsoft</a>&#8217;s dominant platform.</p>
<p>Microsoft (MSFT) hasn&#8217;t announced an official release date for Windows 7, but I would be surprised if it wasn&#8217;t available to consumers by this fall. The company has just released the first public beta, or test, version of the software, and I&#8217;ve been trying it out on two laptops. One is a Lenovo ThinkPad lent me by Microsoft with Windows 7 already installed, and the other is my own Sony Vaio, which I upgraded to Windows 7 from Windows Vista.</p>
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<p>I won&#8217;t be doing a full, detailed review of Windows 7 until it is released in final form, but here&#8217;s a preview of some of the main features of this new operating system and some of my initial impressions.</p>
<p>In general, I have found Windows 7 a pleasure to use. There are a few drawbacks, but my preliminary verdict on Windows 7 is positive.</p>
<p>Even in beta form, with some features incomplete or imperfect, Windows 7 is, in my view, much better than Vista, whose sluggishness, annoying nag screens, and incompatibilities have caused many users to shun it. It&#8217;s also a serious competitor, in features and ease of use, for Apple&#8217;s current Leopard operating system. (I can&#8217;t say yet how it will compare with Apple&#8217;s planned new release, as I haven&#8217;t tried the latter.)</p>
<p>In many respects, Windows 7 isn&#8217;t a radical shift from Vista, but is more of an attempt to fix Vista&#8217;s main flaws. It shares the same underlying architecture, and retains graphical touches like translucent Window borders. But it introduces some key new navigation and ease-of-use features, plus scores of small usability and performance improvements &#8212; too many to list here.</p>
<p>The flashiest departure in Windows 7, and one that may eventually redefine how people use computers, is its multitouch screen navigation. Best known on Apple&#8217;s iPhone, this system allows you to use your fingers to directly reposition, resize, and flip through objects on a screen, such as windows and photos. It is smart enough to distinguish between various gestures and combinations of fingers. I haven&#8217;t been able to test this feature extensively yet, because it requires a new kind of touch-sensitive screen that my laptops lack.</p>
<p>But even if your current or future PC lacks a touch screen, Windows 7 will have plenty of other benefits. The most important may be speed. In my tests, even the beta version of Windows 7 was dramatically faster than Vista at such tasks as starting up the computer, waking it from sleep and launching programs.</p>
<p>And this speed boost wasn&#8217;t only apparent in the preconfigured machine from Microsoft, but on my own Sony (SNE), which had been a dog using Vista, even after I tried to streamline its software. Of course, these speed gains may be compromised by the computer makers, if they add lots of junky software to the machines. Windows 7 is also likely to run well on much more modest hardware configurations than Vista needed.</p>
<p>The familiar Windows taskbar is more customizable and useful in Windows 7. The program icons are larger, and can be &#8220;pinned&#8221; anywhere along the taskbar for easy, repeated use. There are also &#8220;jump lists&#8221; that pop out from the icons in the taskbar and start menu, showing frequently used or recent actions.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/OB-CZ629_window_G_20090121210120.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/OB-CZ629_window_G_20090121210120.jpg" alt="A screenshot shows several application windows on the desktop of the Beta version of the Microsoft Windows 7 software." height="253" width="380" /></a><br />A screenshot shows several application windows on the desktop of the Beta version of the Microsoft Windows 7 software.</div>
<p>Windows 7 also cuts down on annoying warnings and nag screens. Microsoft notifications have been consolidated in a single icon at the right of the taskbar, and you can now decide under what circumstances Windows will warn you before taking certain actions.</p>
<p>Compatibility with hardware and software, which was a problem in Vista, seems far better in Windows 7 &#8212; even in the beta. I tried a wide variety of hardware, including printers, Web cams, external hard disks and cameras, and nearly all worked fine.</p>
<p>I also successfully installed and used popular programs from Microsoft&#8217;s rivals, such as Mozilla Firefox, Adobe Reader, Apple&#8217;s iTunes, and Google&#8217;s (GOOG) Picasa. All worked properly, even though none was designed for Windows 7.</p>
<p>But there are some downsides to Windows 7. First, you will only be able to directly upgrade Vista computers to the new version. People still using Windows XP will need to perform a more cumbersome multistep process. Microsoft is working on a method to help XP owners preserve all their data during this process.</p>
<p>Second, Windows 7 will eliminate some familiar bundled programs from Windows. Vista&#8217;s Mail, Calendar, Photo Gallery, Movie Maker, and Address Book programs are being removed. To get similar basic, free, programs, you&#8217;ll have to download them from Microsoft&#8217;s Windows Live service, or use alternatives from other companies. Microsoft defends this move as supporting consumer choice and better coordination with Web services, but it does remove out-of-the-box functionality from Windows.</p>
<p>Still, even in its preliminary form, Windows 7 looks very promising, and could well help expunge the bad reputation of Vista.</p>
<ul>
<li><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</em></li>
</ul>
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		<title>BlackBerry's Storm Presses   Into the Touch-Phone Fray</title>
		<link>http://ptech.allthingsd.com/20081119/blackberrys-storm-presses-into-the-touch-phone-fray/</link>
		<comments>http://ptech.allthingsd.com/20081119/blackberrys-storm-presses-into-the-touch-phone-fray/#comments</comments>
		<pubDate>Thu, 20 Nov 2008 02:32:02 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20081119/blackberrys-storm-presses-into-the-touch-phone-fray/</guid>
		<description><![CDATA[Walt reviews the hotly anticipated BlackBerry Storm, the first BlackBerry model without a physical keyboard. Typing and navigation require tapping on glass, just as users do on the iPhone. Verizon will be selling the Storm for $250 with a two-year contract, though a $50 mail-in rebate can bring the price down close to the $199 that Apple charges for the base model of the iPhone.]]></description>
			<content:encoded><![CDATA[<p>To its fiercest devotees, one of the best things about the BlackBerry is its carefully designed physical keyboard, which the skilled BlackBerry addict can play like a violin. These folks scorn Apple&#8217;s popular iPhone, whose keyboard is virtual and must be operated by tapping on the screen.</p>
<p>But, on Friday, <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=vz'>Verizon Wireless</a> and <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=RIMM'>Research in Motion</a> (RIMM), the BlackBerry&#8217;s maker, will do the unthinkable: They will introduce a BlackBerry model without a physical keyboard, one where typing and navigating require tapping on glass, just as users do on the iPhone. This new model is called the BlackBerry Storm, and will sell for $250 with a two-year contract, though a $50 mail-in rebate can bring the price down close to the $199 that Apple (AAPL) charges for the base model of the iPhone.</p>
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<p>Despite its lack of a keyboard, the Storm is a real BlackBerry in every other respect, with push email, corporate features and the familiar BlackBerry menus. In many respects, the Storm is a touch-based, large-screen version of the recently released BlackBerry Bold, which is the most polished version of a traditional BlackBerry. It is also the latest member of the new class of hand-held computers, the super-smart phone category kicked off by the iPhone last year and joined by the Google G1 earlier this year.</p>
<p>The Storm sports a large, high-resolution touch screen that fills most of its surface and automatically switches from portrait to landscape mode when the phone is turned. There&#8217;s also a forthcoming souped-up download store for third-party software, meant to be similar to the ones on the iPhone and the Google (GOOG) phone. And the Storm can even be used in European and other countries where most Verizon (VZ) phones don&#8217;t work.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/PJ-AN681_pjPTEC_G_20081119135615.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/PJ-AN681_pjPTEC_G_20081119135615.jpg" alt="BlackBerry's Storm Presses Into the Touch-Phone Fray" height="253" width="380" /></a><br />BlackBerry Storm&#8217;s touch screen switches from portrait to landscape mode when turned, and aims to make typing on glass feel more like typing on a real keyboard.</div>
<p>However, the biggest innovation in the Storm is a clever feature RIM hopes will give it a big advantage over the iPhone. When you strike a key or icon on the Storm&#8217;s screen, you feel a physical sensation, as if you were pressing down on a real key or button. That&#8217;s because you are, in fact, pressing a real button. The entire glass display is one large button, mounted on a mechanical substructure that allows it to be depressed when pressure is applied.</p>
<p>The idea behind this feature is to make typing on glass feel much more like typing on a real keyboard, and thus to make the virtual keyboard, and the touch interface, more acceptable to people used to physical keyboards and buttons. This push-down screen also replaces the side-mounted scroll wheel or track ball on other BlackBerrys for activating menu choices and icons.</p>
<p>But, in my tests, this physical feedback feature, which RIM calls SurePress, didn&#8217;t magically turn the Storm&#8217;s touch interface and virtual keyboard into their physical counterparts. The feature does provide a more reassuring confirmation that a key has been struck or an icon has been clicked than the mere visual feedback one receives from the iPhone. But neither I, nor any of the several BlackBerry addicts I asked to try it out, considered typing on the Storm&#8217;s keyboard to be very similar to using the keyboard of a traditional full-sized BlackBerry.</p>
<p>In my opinion, using the Storm&#8217;s keyboard is much more like using the iPhone&#8217;s keyboard than a traditional BlackBerry&#8217;s. I found that I could type quite well on the Storm after awhile, but that a greater adjustment, and more practice, were required than with a physical keyboard.</p>
<p>The Storm also has a keyboard oddity that I found annoying, and that may put off others. It presents you with a full virtual keyboard only when you are holding it horizontally. When you hold the Storm vertically, you get a mashed-up keyboard, like the one on the narrower BlackBerry Pearl, which has multiple letters on each key. This keyboard design relies on software to guess which letter you meant to press. You can also switch to a virtual cellphone-style keypad that requires you to hit each key multiple times.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/PJ-AN682_pjPTEC_G_20081119143856.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/PJ-AN682_pjPTEC_G_20081119143856.jpg" alt="BlackBerry's Storm Presses Into the Touch-Phone Fray" height="253" width="380" /></a><br />From left, BlackBerry Storm, Google G1, and iPhone 3G</div>
<p>This is a curious design decision. Once a company ditches a physical keyboard for a virtual one, it can create all kinds of keyboard variations. RIM could have offered a full, vertically oriented keyboard, even if it would have had smaller, more closely spaced keys.</p>
<p>RIM also failed to customize the Storm&#8217;s virtual keyboard for some common, specific tasks. For instance, on the iPhone, when you are typing in a Web address in the browser, the keyboard morphs to offer a convenient key that automatically enters &#8220;.com&#8221;. Not so on the Storm.</p>
<p>There&#8217;s another glaring deficit in the Storm: It lacks Wi-Fi capability. This means that, unlike on the Bold, the iPhone or the Google G1, if high-speed cellphone data service is absent or pokey, you can&#8217;t fall back on speedy Wi-Fi connections in public places. And, at home or in the office, you can&#8217;t take advantage of Wi-Fi connections that are often much faster than cellphone data networks.</p>
<p>The Storm has some important advantages over the iPhone. Its screen, while 7% smaller physically, offers about 13% higher resolution. Photos and videos look beautiful on it. It has much better battery life for phone calls than either the iPhone or the Google G1. While the latter two phones deliver just under their claimed five hours of talk time, in my tests, the Storm lasted a bit over six hours, which is actually half an hour more than its claimed 5.5 hours of talk time. And the Storm has a removable battery, unlike its Apple rival.</p>
<p>This new BlackBerry comes with more memory than the similarly priced base model of the iPhone &#8212; nine gigabytes versus eight gigabytes. And, unlike the iPhone&#8217;s memory, the Storm&#8217;s is expandable, via larger flash cards.</p>
<p>The Storm&#8217;s camera is much better than the iPhone&#8217;s, at 3.2 megapixels, versus just 2 megapixels for the Apple device. It also has zoom and flash, features the iPhone&#8217;s camera lacks. And, unlike the iPhone or the Google G1, the Storm can record videos. In my tests, all of these camera features worked well.</p>
<p>Also, the Storm has copy and paste functionality; MMS (a service for sending photos directly to other phones without using email); voice dialing; and the ability to act as a modem for your laptop. It also allows you to edit, and not just to view, Microsoft (MSFT) Office documents. All of these features are missing from the iPhone out of the box.</p>
<p>The Storm also has a better speaker than the iPhone, and a noise-canceling microphone system. Phone calls, even on speaker phone, were crisp, clear and plenty loud. Physically, the Storm is attractive but hardly svelte. While it&#8217;s about the same length and width as the iPhone, it is 15% thicker and 17% heavier &#8212; almost as heavy as the chunky G1.</p>
<p>The Verizon high-speed network on which the Storm runs is older and better-established than either the T-Mobile (DT) high-speed system the G1 uses or the AT&#038;T (T) 3G network used by the current iPhone. Where Verizon&#8217;s high-speed data coverage is strong, the Storm flies.</p>
<p>But, because it lacks Wi-Fi, the Storm can be much slower at Web access than its main competitors. I tested these Web speeds in two hotels in Silicon Valley. In the first, where Verizon reception was strong, the Storm trounced the iPhone on cellphone data speeds, averaging over 800 kilobits per second to the iPhone&#8217;s 621 kbps over AT&#038;T. But, when I switched the iPhone to use the hotel&#8217;s Wi-Fi network, it beat the Storm by 100 kbps or so.</p>
<p>At the second hotel, barely a mile away, the Storm&#8217;s lack of Wi-Fi hurt much more. There, Verizon&#8217;s signal was poor, and data speeds on the Storm averaged a horrible 96 kbps. But the iPhone on AT&#038;T averaged 459 kbps, and on Wi-Fi the iPhone averaged 785 kbps.</p>
<p>My test Storm, which was a near-final model missing only a few minor software tweaks, was also sluggish at some tasks. It took noticeably longer than the iPhone to flip the first photo from landscape to portrait orientation, or to start the process of flipping through a series of photos by swiping them with a finger. And some other tasks were also slow. It&#8217;s possible that production models will be quicker.</p>
<p>Rim has tweaked the familiar BlackBerry user interface for the touch screen, and in general these changes worked well. You select the menu item or icon you want with a light touch, then press down on the screen to activate or confirm your choice. There are even a couple of cool new touch features. For instance, in a list of emails, if you lightly touch and hold one entry, the Storm shows you all messages in that thread.</p>
<p>But this combination of a light touch followed by a hard press on the large screen took some practice, just like typing did. It befuddled several BlackBerry veterans at first.</p>
<p>And some common tasks took more steps than on the iPhone. For instance, emailing a link from a Web page required four steps on the Storm, versus two on the Apple device. The Storm&#8217;s email system will be familiar to every BlackBerry user. It has the same corporate email features as other BlackBerrys, and I was easily able as well to use a BlackBerry Internet email account and to set up several personal email accounts, including Gmail.</p>
<p>The Web browser is much improved over the one in older BlackBerry models, and offers multiple ways to view and navigate pages, including one in which a finger moves a cursor, just as on a PC. But I found that panning and zooming in the browser was a bit slower and more awkward than on the iPhone. And, to make some Web sites work properly, I had to dig through menus to change options.</p>
<p>Using the BlackBerry desktop software, I was easily able to synchronize my calendar and contact data over a cable from a Windows PC. (There&#8217;s also Mac software for the same task.) But, unlike the iPhone or the G1, the Storm doesn&#8217;t offer wireless synchronization from consumer services, only from corporate servers.</p>
<p>The Storm&#8217;s multimedia software isn&#8217;t as fancy as the iPhone&#8217;s, but it&#8217;s better than the G1&#8217;s, and worked very well in my tests.</p>
<p>Overall, the Storm is a very capable handheld computer that will appeal to BlackBerry users who have been pining for a touch-controlled device with a larger screen. And it offers yet another good option for anyone who is looking to buy one of the new, more powerful, pocket computers.</p>
<p><a href="http://s.wsj.net/public/resources/images/PJ-AN682_pjPTEC_NS_20081119143856.gif" title="Blackberry Storm Comparison Chart" rel="lightbox"><img src="http://s.wsj.net/public/resources/images/PJ-AN682_pjPTEC_NS_20081119143856.gif" width="380" height="192" alt="Blackberry Storm Comparison Chart" /></a></p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</em></p>
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		<title>The TouchSmart Has Improved&#8211;But Not Enough</title>
		<link>http://ptech.allthingsd.com/20080626/the-touchsmart-has-improved-but-not-enough/</link>
		<comments>http://ptech.allthingsd.com/20080626/the-touchsmart-has-improved-but-not-enough/#comments</comments>
		<pubDate>Thu, 26 Jun 2008 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20080626/the-touchsmart-has-improved-but-not-enough/</guid>
		<description><![CDATA[Hewlett-Packard is rolling out a new TouchSmart, a desktop computer with touch-controlled software. The hardware and software are better. It's attractive, more versatile and fun to use. But the latest effort still has some problems.]]></description>
			<content:encoded><![CDATA[<p>Hewlett-Packard has been on a roll in the consumer PC market lately, with a new emphasis on attractive designs and a new willingness to take risks. It has competed hard with <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=dell'>Dell </a>on price, while at the same time offering some of the style and cool features usually associated with Apple or Sony.</p>
<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1628984878}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
<p>About 18 months ago, the giant PC maker brought out an unusual desktop computer called the TouchSmart, a bulky model meant for kitchen counters. It was intended as a walk-up home kiosk, with large icons you could activate by merely touching them to check the weather or to consult your calendar.</p>
<p>This TouchSmart was praised for its originality, but it wasn&#8217;t as practical as promised, and wasn&#8217;t a big hit. Still, H-P is persevering with the concept. It has refined the hardware and the touch-controlled software, and has come up with a new line set to go on sale by mid-July.</p>
<p>This new TouchSmart, which comes in two models priced at $1,299 and $1,499, is a relatively slim, one-piece desktop with a large 22-inch screen. It resembles the Apple iMac or the Dell XPS One and, like the latter, runs Microsoft&#8217;s Windows Vista. It has a wireless keyboard and mouse, and can be used as a normal Vista computer.</p>
<p>But, like the first TouchSmart, this new model comes with H-P&#8217;s touch-controlled user interface and special programs designed to be manipulated with your fingers. For this model, H-P is de-emphasizing the idea that the machine is meant for the kitchen, but it is forging ahead strongly with the notion that touch control is the wave of the future.</p>
<p>After testing the new TouchSmart PC for a few days, my verdict is mixed. The TouchSmart software is indeed improved. It&#8217;s attractive, more versatile and more practical &#8212; and fun to use. The hardware is handsome and well-equipped. And H-P deserves credit for continuing to build software expertise in a world where makers of computers and cellphones must become as expert at software as they are at hardware. But the latest effort has some problems.</p>
<p>The TouchSmart interface is inviting. There&#8217;s a top row with huge icons, called tiles, displaying your favorite programs, and a bottom row of smaller tiles for other programs. You can scroll each row with a finger and decide which programs go in which row. You can even include in either row not only TouchSmart programs, but the regular Windows programs or Web sites that you like. When you tap on a tile that isn&#8217;t for a special TouchSmart program, the computer pops you into the regular Windows interface. To return to the TouchSmart interface, you just tap a home button below the screen.</p>
<div class="media-LEFT" style="width: 250px;"><img src="http://online.wsj.com/public/resources/images/PJ-AM646_pjPTEC_20080625125142.jpg" alt="photo" height="208" width="250" /><br />Hewlett-Packard&#8217;s TouchSmart</div>
<p>The TouchSmart software includes a calendar, a weather widget, a clock, music and video players, a program for composing short notes, and even a basic Web browser. All worked OK in my tests, but they&#8217;re simple and limited.</p>
<p>The computer itself is fairly powerful. Both models have dual-core processors, large hard disks, and a whopping 4 gigabytes of memory. And both run the special 64-bit version of Vista, which allows more memory usage and can be much faster than regular Vista, but only if you buy special 64-bit software programs. This machine is loaded with every conceivable port and connector, mostly hidden from view, and the high-end model even has a TV tuner.</p>
<p>But this is still a Vista computer, with all of the disadvantages that entails, especially a sluggish start-up and an annoying barrage of pop-up warnings. And the new TouchSmart is preloaded with craplets, those irritating trial programs and come-ons that you didn&#8217;t order.</p>
<p>There&#8217;s a built-in Webcam that works in low light, but it&#8217;s almost impossible to tilt the computer forward to get the best shot. Plus, the TouchSmart software interface is very basic and is ragged around the edges. It isn&#8217;t a multitouch interface &#8212; like the ones on the Apple iPhone and in the next version of Windows, code-named Windows 7, that recognize a variety of gestures and perform different tasks when multiple fingers are used rather than just one. For example, you can&#8217;t rotate a photo on the TouchSmart by grabbing it with your fingers, or move back and forth through Web pages by swiping the browser with your fingers.</p>
<p>The TouchSmart software is just a thin shell plopped on top of Vista, and it crashed on me four times during the course of a few days of testing. Also, the limitations of the TouchSmart applications can be frustrating. The photo application wouldn&#8217;t let me create albums. The music application didn&#8217;t display artist names for some of my MP3 files, and the calendar application can&#8217;t display an onscreen reminder of an event if you&#8217;re working in the main Vista interface.</p>
<p>If you&#8217;re intrigued by the idea of a quick and simple interface on a handsome one-piece Vista machine, the TouchSmart might make sense. But it doesn&#8217;t deliver on the full promise of touch computing.</p>
<ul>
<li>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</li>
</ul>
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		<title>Samsung's Instinct Doesn't Ring True as an iPhone Clone</title>
		<link>http://ptech.allthingsd.com/20080612/samsungs-instinct-doesnt-ring-true-as-an-iphone-clone/</link>
		<comments>http://ptech.allthingsd.com/20080612/samsungs-instinct-doesnt-ring-true-as-an-iphone-clone/#comments</comments>
		<pubDate>Thu, 12 Jun 2008 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20080612/samsungs-instinct-doesnt-ring-true-as-an-iphone-clone/</guid>
		<description><![CDATA[The parade of iPhone lookalikes continues, and the latest to arrive is the Samsung Instinct. While it isn't a bad phone and has some features the Apple product lacks, it's no match for the iPhone.]]></description>
			<content:encoded><![CDATA[<p>The parade of iPhone lookalikes continues. Soon after <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=aapl'>Apple</a> (AAPL) announced the first iPhone a year ago, factories in Asia, at the behest of U.S. phone carriers, were asked to respond to the sleek, touch-screen device. Some already have reached America; more are coming.</p>
<p>The latest to arrive is the Samsung Instinct, to be introduced by <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=S'>Sprint</a> (S) on June 20. I&#8217;ve been testing the Instinct, and while it isn&#8217;t a bad phone and has some features the Apple product lacks, it&#8217;s no match for the iPhone. The manufacturers haven&#8217;t replicated the iPhone&#8217;s greatest strength: beautiful, powerful, breakthrough software.</p>
<div class="media-LEFT" style="width: 250px;"><img src="http://online.wsj.com/public/resources/images/PJ-AM562_pjPTEC_20080611125215.jpg" alt="Samsung Instinct" height="573" width="250" /><br />Samsung Instinct</div>
<p>Also, the timing of the Instinct is unfortunate. It was designed to go up against the first iPhone. Sprint even has a Web site (<a href="http://nowisgood.com" rel="external">nowisgood.com</a>) comparing the two devices. But the Instinct will go on sale only three weeks before Apple and AT&amp;T (T) start selling the new 3G iPhone, the second-generation model announced earlier this week. This second iPhone model corrects some of the first model&#8217;s main weaknesses, wiping out some advantages Sprint hoped the Instinct would have.</p>
<p>Before getting into the details of the Instinct, a few words about the new iPhone, its main competition. I don&#8217;t do full reviews of products until I have tested them extensively, but my first impressions of the 3G iPhone are largely positive.</p>
<p>The price of the new iPhone&#8217;s base model, which comes with 8 gigabytes of memory, is $199, a 50% price cut from the comparable first-generation model. Yet, it now works on AT&amp;T&#8217;s fastest data network, promising anywhere from two to five times the speed of its predecessor. It also has GPS for tracking your location, and fully supports over-the-air synchronization of email, contacts and calendars &#8212; through Microsoft (MSFT) Exchange in corporations or via a similar new consumer service from Apple called MobileMe. And you&#8217;ll be able to download directly to the phone a whole universe of third-party programs, from productivity software to games.</p>
<p>On the downside, the new iPhone&#8217;s camera remains very basic and still can&#8217;t capture video. For people who prefer physical keyboards, the iPhone will still fall short. It continues to include only a virtual onscreen keyboard. And the iPhone remains locked to a single carrier in the U.S., AT&amp;T, which will charge $10 more per month for unlimited data consumption on the device.</p>
<p>The iPhone, along with some competitors like the BlackBerry, are really hand-held computers that happen to make voice calls. And they&#8217;re getting more powerful and innovative. So far, competitors like the Instinct, while trying to look like iPhones, are still mainly voice devices with so-so computing features tacked on.</p>
<p>For instance, while the Instinct is a touch-screen device, it lacks the iPhone&#8217;s &#8220;multi-touch&#8221; system, which includes features that recognize multiple fingers and gestures, and allows actions like shrinking a photo by &#8220;pinching&#8221; it. The touch system on the Instinct is more like that on an ancient ATM than a cutting-edge gadget, even though it has a gimmicky feedback mechanism that gives you a tiny vibration-jolt when you press an icon.</p>
<p>Physically, the Instinct looks a lot like the iPhone &#8212; a dark slab without a physical keyboard or many buttons dominated by a large screen. It&#8217;s a bit longer and thicker than the iPhone, but a tad narrower and lighter. Its screen is smaller than the iPhone&#8217;s and has lower resolution.</p>
<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1601306878}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
<p>The Instinct has the same $199 price tag as the new iPhone, after a rebate and with a two-year contract. Service plans are likely to start at around $70, in line with the minimum monthly fee AT&amp;T will charge on the new iPhone. But it comes with just one-quarter of the memory the base iPhone includes.</p>
<p>Like the 3G iPhone, the Instinct runs on a fast cellular network that promises speeds similar to what people get with slow home DSL service. In my tests, it seemed to deliver this promised speed. It also has GPS and navigation. But, unlike the iPhone, the Instinct lacks Wi-Fi wireless networking, which can often be faster than the cellphone networks or available where there is no speedy cellphone coverage.</p>
<p>The Instinct has a removable battery, something the iPhone lacks. And Sprint claims 5.7 hours of talk time on one charge, more than the five hours that Apple claims for its 3G model. Sprint&#8217;s new baby has a few other features that even the latest iPhone omits, such as a built-in service for viewing TV shows and a voice-command system.</p>
<p>But I found its email system and Web browser to be less sophisticated than the iPhone&#8217;s or the BlackBerry&#8217;s. I also thought the phone&#8217;s onscreen keyboard was harder to use than Apple&#8217;s. It would flip unpredictably from landscape to portrait mode. The Instinct does allow handwriting recognition as an alternative, something the iPhone doesn&#8217;t.</p>
<p>If you&#8217;re a devoted Sprint customer, or want to avoid AT&amp;T, the Instinct is an OK choice. But it&#8217;s no iPhone.</p>
<ul>
<li>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</li>
</ul>
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		<title>No BlackBerry? Your Cellphone May Do the Trick</title>
		<link>http://ptech.allthingsd.com/20080529/no-blackberry-your-cellphone-may-do-the-trick/</link>
		<comments>http://ptech.allthingsd.com/20080529/no-blackberry-your-cellphone-may-do-the-trick/#comments</comments>
		<pubDate>Thu, 29 May 2008 00:01:00 +0000</pubDate>
		<dc:creator>Vauhini Vara</dc:creator>
				<category><![CDATA[Google]]></category>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20080529/no-blackberry-your-cellphone-may-do-the-trick/</guid>
		<description><![CDATA[Here is a guide to checking your email, looking up information and updating your calendar, just by sending text messages. You can use any cellphone, but you'll need a generous text-messaging plan.
Guest columnist Vauhini Vara is filling in this week for Walt Mossberg, who returns June 5.]]></description>
			<content:encoded><![CDATA[<p>A message for those of you with no iPhone or BlackBerry: Your cellphone is smarter than you think.</p>
<p>In fact, your boring old cellphone has enormous potential. Here is a guide to checking your email, looking up information and updating your calendar, just by sending text messages. You can use any cellphone, but you&#8217;ll need a generous text-messaging plan.</p>
<p>For email, I tested TeleFlip, a free service that lets you send and receive email via text messaging. TeleFlip works with any email account that doesn&#8217;t require a secure connection to the Web. That applies to all the major Web-based email providers, including Yahoo Mail, Hotmail and Gmail.</p>
<p>Signing up for TeleFlip took me under five minutes. All I needed to enter was my Gmail email address and password, my cellphone number, and a confirmation number that TeleFlip sent to my cellphone &#8212; via text message, of course. TeleFlip then had me build a &#8220;whitelist&#8221; of contacts, by importing my address book or manually adding email addresses. If I receive an email from someone not on that list, I don&#8217;t get it on my cellphone &#8212; an annoying quirk. (TeleFlip has plans to let users access all of their emails, beginning around August.)</p>
<p>TeleFlip does what it promises &#8212; but it&#8217;s neither fast nor pretty. It took from three to 35 minutes for TeleFlip to text me my emails after Gmail received them, averaging about 10 minutes. Because cellphone carriers typically limit text messages to 160 characters, TeleFlip chops each email into snippets, sent in successive text messages. You can decide how many snippets you want to receive. I thought three was enough to get the gist of the messages.</p>
<p>You can also instantly send email. TeleFlip assigns a nickname to each of your contacts &#8212; the first six characters of their email address. To send email, text TeleFlip at 33715 and type the recipient&#8217;s nickname and the message &#8212; for example: &#8220;walt.m Thanks for your email. I&#8217;ll get back to you soon.&#8221; It will appear to the recipient as if it came from your email, not your cellphone.</p>
<p>One turnoff: Each time I received an email via TeleFlip, the company sent a one-time email to the sender telling them about TeleFlip. I found that intrusive. TeleFlip says it will let users disable those emails starting around August.</p>
<p>To search the Web, I tried services from Google (GOOG), Yahoo (YHOO) and 4info. Google can be reached by sending a text message to 466453 (&#8221;Google&#8221;); for Yahoo, text 92466 (&#8221;Yahoo&#8221;); for 4info, text 44636 (&#8221;4info&#8221;).</p>
<p>To find information, it&#8217;s useful to know some shortcuts: For a stock quote, text message a ticker symbol. For sports scores, type a team&#8217;s name. For local information, type &#8220;weather,&#8221; &#8220;movies,&#8221; or the name of a local business, along with a ZIP Code or the name of a city. In my tests, all three services responded accurately to my text messages in under 10 seconds.</p>
<p>Each service has unique features. To find local businesses, I liked Yahoo because it includes cross streets. For instance, when I searched for a certain Indian restaurant, Yahoo gave me its phone number and address, as well as the text, &#8220;Near the intersection of Valencia St and 21st St.&#8221;</p>
<p>I liked that 4info lets you set up customized alerts to your cellphone &#8212; texting you, say, when Target&#8217;s stock falls by more than 5% (4info.net/alerts/add/stock) or when a Red Sox game ends (4info.net/alerts/add/sports).</p>
<p>Google, meanwhile, sends you driving directions if you text it this: &#8220;directions from (address, city or ZIP Code) to (address, city or ZIP Code).&#8221; You can also do rudimentary searches by texting Google: &#8220;web&#8221; plus the search term.</p>
<p>In response to Web-search queries, Google typically sends back text messages with words from the top search results. So, be extra-precise with your search terms. While parking my car, I couldn&#8217;t remember what a blue curb meant. I texted Google, &#8220;web blue curb&#8221; and got an unhelpful result from a university Web site. Next, I typed, &#8220;web parking blue paint curb&#8221; and received a message telling me that a blue curb designates parking for the disabled.</p>
<p>With Google Calendar, you also can check and update your calendar using text messaging. To start, visit calendar.google.com. Click &#8220;Settings&#8221; in the top corner and then click the &#8220;Mobile Setup&#8221; tab to register your cellphone for notifications. Click the &#8220;Calendars&#8221; tab. Next, click &#8220;Notifications&#8221; and follow instructions.</p>
<p>You can receive text-message reminders for events. You can also ask for a daily agenda, or even get reminders on the fly at 48368 (&#8221;Gvent&#8221;). Texting &#8220;day&#8221; got me the day&#8217;s schedule, texting &#8220;next&#8221; got me my next event and texting &#8220;nday&#8221; got me the following day&#8217;s schedule.</p>
<p>My favorite part: You can add events to your Google Calendar by texting &#8220;Gvent.&#8221; To add a dinner date for the following week, I simply wrote, &#8220;dinner Tuesday 7 pm.&#8221; When I visited Google Calendar online a few minutes later, the event was already listed.</p>
<ul>
<li>Send email to <a href="mailto:Vauhini.Vara@wsj.com" rel="external">Vauhini.Vara@wsj.com</a>. Walter S. Mossberg returns on June 5.</li>
</ul>
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		<title>Asus Offers Travelers Small, Mobile Eee PC, but It's Too Cramped</title>
		<link>http://ptech.allthingsd.com/20080117/asus-offers-travelers-small-mobile-eee-pc-but-its-too-cramped/</link>
		<comments>http://ptech.allthingsd.com/20080117/asus-offers-travelers-small-mobile-eee-pc-but-its-too-cramped/#comments</comments>
		<pubDate>Thu, 17 Jan 2008 23:59:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20080117/asus-offers-travelers-small-mobile-eee-pc-but-its-too-cramped/</guid>
		<description><![CDATA[A tiny new computer called the Eee PC is better than competing products in certain respects, such as text entry and price. But it still has too many compromises to pry most travelers away from their larger laptops.]]></description>
			<content:encoded><![CDATA[<p>The computer industry has been trying for years to come up with a portable PC smaller than the smallest standard laptops. The idea is to create a highly mobile device, larger than a smart phone, for frequent travelers, students and others who would love the size and weight savings.</p>
<p>Unfortunately, every attempt at this concept has included too many compromises to justify their often surprisingly high prices. I&#8217;ve been testing the latest effort at such a device, the Eee PC, from a Taiwan-based laptop maker called Asus. It does better than some of the earlier contenders in certain respects, such as text entry and price. But it still is likely to prove unsatisfying for many road warriors.</p>
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<p>Asus doesn&#8217;t even call the Eee a computer, referring to it as a &#8220;mobile Internet gadget.&#8221; Instead of using Microsoft Windows as its operating system, the Eee uses a specially designed version of the open Linux operating system, and comes preloaded with a variety of open-source programs for Web browsing, performing office tasks, playing music and videos, running games and managing photos.</p>
<p>The Eee has a much smaller footprint than even the subnotebook category of laptop, such as the much-publicized MacBook Air unveiled by Apple this week (which I&#8217;ll review after I have thoroughly tested it), or subnotebooks from Sony and Lenovo. It weighs a mere two pounds, is just under 9 inches wide and just over 6 inches deep. It is thicker than the new Apple and some other subnotebooks, ranging from 0.79 inches at its thinnest point to 1.26 inches at its thickest. The overall effect is small, but stubby.</p>
<p>The Eee&#8217;s price is only a fraction of what typical subnotebooks cost &#8212; from $300 to $500, depending on configuration. The model I tested, called the Surf, is the base $300 entry. With its pastel blue lid, and tiny size, it looks like something Barbie might use. But it can perform real work, even though it comes with only 512 megabytes of memory and a scant two gigabytes of storage space.</p>
<p>One reason the device costs and weighs so little is that there is no hard disk. Files are stored on memory chips. It is possible to add storage by popping in a flash memory card or by connecting a USB drive to one of the three USB ports.</p>
<p>Unlike some computers in its category, the Eee isn&#8217;t a tablet. It takes the clamshell form of a traditional laptop and, when opened, reveals a full, if very cramped, keyboard. By including a real keyboard and charging so little, Asus has overcome two of the problems that plagued Samsung&#8217;s Q1 ultramobile computer awhile back.</p>
<div class="media-LEFT" style="width: 150px;"><img src="http://online.wsj.com/public/resources/images/MK-AN763_PTECH_20080116172219.jpg" alt="Photo" height="193" width="150" /><br />Asus Eee PC</div>
<p>The user interface on the Eee is simple and clear. It consists of tabs labeled Internet, Work, Learn, Play, Settings and Favorites. Each tab contains large, colorful icons. For instance, the Work tab includes icons for Documents, Spreadsheets and Presentations. These tabs lead to various modules of the free OpenOffice suite, a competitor to Microsoft Office.</p>
<p>The Internet tab has various icons, such as Web Mail, Web and Wikipedia, that open the Firefox Web browser. You get to this tabbed screen by just pressing a Home button.</p>
<p>In my tests of the Eee, I was able to use all manner of Web sites, send and receive Web-based email, compose and open Microsoft Word documents from other computers, play music, and view photos.</p>
<p>So, with a low price, a small size, a real keyboard, and a clean user interface, what&#8217;s not to like about the Eee?</p>
<p>Well, for starters, its tiny 7-inch display is just too stingy for serious work. You can make up for a small screen size with high resolution, but the 800 by 480 resolution on the Eee &#8212; which can&#8217;t be changed &#8212; is so wimpy that very few lines of text can be seen at any one time. This means you&#8217;ll have to do so much scrolling, it&#8217;s likely to drive you crazy.</p>
<p>Also, the lack of a hard disk, and the relative paucity of truly simple Linux software, means that most nontechie users will be stuck with the included programs, which can&#8217;t be removed and which don&#8217;t include a calendar or contacts program, or even an email program. You can only use Web-based email.</p>
<p>And just below the Eee&#8217;s simplified user interface lurks the complicated terminology and software design characteristic of Linux. Some error messages I saw were indecipherable.</p>
<p>Beyond that, many of the Linux programs included were far cruder and harder to figure out than, say, Microsoft&#8217;s Photo Gallery or Apple&#8217;s iTunes. The Eee wouldn&#8217;t automatically reconnect to a known wireless network, and it wouldn&#8217;t recognize my Kodak digital camera.</p>
<p>Some of these problems can be solved if you install Microsoft Windows XP on the Eee. Asus includes instructions on doing so. But you have to supply your own copy of Windows.</p>
<p>The Eee is a valiant effort, but it still has too many compromises to pry most travelers away from their larger laptops.</p>
<p>Email me at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>. Find all my columns and videos online, free, at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>.</p>
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