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Motorola's Droid Is Smart Success for Verizon Users

Walter S. Mossberg — Thu, 05 Nov 2009 02:10:06 +0000

Verizon Wireless customers tend to love the company’s fast 3G network. But many tech-oriented Verizon loyalists gripe about the carrier’s high-end smart phones, which haven’t matched the cachet and versatility of the Apple iPhone sold by AT&T (T). In fact, some Verizon customers have switched to AT&T simply to get an iPhone.

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But this week, Verizon (VZ) is rolling out a device that finally gives it a more credible alternative. This new $200 phone is the Motorola Droid and it’s the first Verizon model to run Google’s (GOOG) Android smart-phone operating system. I’ve been testing the Droid, and while it has some significant drawbacks, I regard it as a success overall. It’s the best super-smart phone Verizon offers, the best Motorola (MOT) phone I’ve tested and the best hardware so far to run Android. I can recommend the Droid to Verizon loyalists who have lusted for a better smart phone, but don’t want to switch networks.

Like the iPhone, the Droid is really a powerful hand-held computer that happens to make phone calls, and is a platform for numerous third-party programs, or apps. Currently, Android offers over 12,000 apps. That is just a fraction of the 100,000 apps available for the iPhone, but it’s well above what the newer BlackBerry or Palm (PALM) phones offer.

The Droid is also the first phone that runs the 2.0 version of Android, which sands off some of the rough edges of Google’s platform and adds some features—notably, a free voice-prompted turn-by-turn navigation program. Android still isn’t as slick or fluid as the iPhone’s OS, in my view, but it has some functionality Apple (AAPL) omits, including the ability to run multiple third-party apps simultaneously.

The Droid is a handsome, squared-off device with a gorgeous, huge, high-resolution screen, bigger and sharper than the iPhone’s. There’s also a slide-out physical keyboard. It’s only a tad longer and thicker than the Apple product. But it’s 25% heavier, which makes it less comfortable to carry around in a pocket.

The Droid also has a higher-resolution camera than the iPhone’s: five megapixels versus three megapixels. And the camera has a flash, which the Apple lacks. In my tests, pictures came out OK, though not dazzling, and videos I shot were quite good.

Motorola’s Droid

The Droid’s large 3.7-inch screen looked great, but it lacks multitouch features, such as two-finger zooming, and it seemed less responsive than some other touch screens I’ve tested.

Battery life is listed at a whopping 6.4 hours, and, in my tests, the Droid easily lasted through the day on a single charge. Phone calls were crisp and clear, and I never suffered a dropped call. Verizon’s network was speedy and reliable for Web surfing, email and social networking. I copied some songs and videos onto the Droid by plugging it into a computer, and all played properly.

The Droid, whose $200 price comes only after a $100 mail-in rebate, requires a minimum $70 monthly service plan for two years, and text messaging costs extra. It comes with 16 gigabytes of memory, in the form of a removable card, and can handle up to a 32-gigabyte card.

Unfortunately for lovers of physical keyboards, I found the one on the Droid to be pretty awful. It has flat, cramped keys that induce too many typing errors, yet lacks auto-correction. I found myself using the virtual on-screen keyboard, which was pretty fast and accurate for me, and did include auto-correction.

Another downside: The Droid’s screen has only three panels for displaying apps, versus 11 on the iPhone, and some large apps, called widgets, hog much of the space on these panels.

Like the Palm Pre, the Droid tries to integrate social networking with contacts, though in a more limited way. It handles Google’s Gmail and Facebook, as well as Microsoft Exchange for corporate email and data. A nice feature lets you tap a contact’s picture and get instant options for ways to communicate.

The Droid can do some cool tricks with a couple of $30 optional docks, one for the car and one for the desk or nightstand. When placed in the car dock, the phone automatically displays a horizontal view with large buttons, including one for the built-in navigation system. In my tests, this navigation system worked pretty well, even showing photos of certain intersections. But it also gave me a couple of bad directions, such as sending me the wrong way at a fork in the road.

When placed in the desktop dock, the Droid displays the time and a different row of large icons from when it’s in the car dock, including music and an alarm clock.

I ran into one odd flaw with my test Droid, and with a second test unit tried by a colleague. Neither could send a photo via multimedia messaging to either my iPhone or her BlackBerry. Verizon was able to send pictures this way to my iPhone from other Droids, and it suspects some flaw in our test units.

The Droid is potentially a big win for Verizon, Motorola and Google, as well as for loyal Verizon customers.

Find Walt Mossberg’s columns and videos online, free, at walt.allthingsd.com. Email him at mossberg@wsj.com

Operating Systems Offer New Choices in PC Shopping

Walter S. Mossberg — Thu, 29 Oct 2009 01:02:04 +0000

Now that both Microsoft and Apple have finally shipped the new versions of their operating systems, Windows 7 and Snow Leopard, respectively, it’s time for my annual fall computer-buying guide.

This guide stresses laptops, which have become the prevalent choice, but most of its specs also apply to desktops. As always, it is aimed at average consumers doing typical tasks, such as Web surfing, email, social networking, word processing, photos, video and music. It doesn’t apply to businesses, hard-core gamers or serious media producers—groups that need specialized or heftier hardware.

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Consumers shopping for new computers this fall have a wide variety of choices with the new operating systems pre-installed, making the machines faster and better. Windows PCs are no longer burdened with the disliked Vista OS.

That’s the good news. The bad news is that the Windows hardware makers and retailers generally are trying to nudge you to spend more. They are anxious to guide consumers away from the popular, but low-profit, stripped-down netbooks to somewhat larger Windows 7 laptops from which they can make more money. This larger-size category goes by a variety of names, which can be confusing.

Windows vs. Mac: The arrival of Windows 7 makes PCs from Hewlett-Packard (HPQ), Dell (DELL) and others much better choices than their Vista-equipped predecessors were. Microsoft (MSFT) has closed most of the gap with Apple’s (AAPL) Mac OS X operating system. Also, Windows PCs are often priced hundreds of dollars lower than Macs, and offer many more choices.

But Apple’s hardware is stylish and sturdy, and, in my tests, Macs usually boot faster than Windows machines. Plus, Apple’s chain of retail stores offers a better buying experience and strong post-purchase support. Also, in my view, Apple’s built-in software still has the edge. Snow Leopard is fast and reliable. And it comes with a full suite of excellent built-in programs, including email, photo and video software. Microsoft has stripped Windows 7 of such programs. Some PC makers have restored some or all of these in certain models, although I consider Apple’s counterparts better. Another huge plus: The Mac isn’t susceptible to the vast majority of viruses and spyware.

Cost: Prices on Windows PCs are creeping upward. You can buy a Windows PC for under $500, but many stores are pushing costlier models. And those $250 netbooks are much scarcer. Now, they typically run between $300 and $450. Apple has mostly stuck with its same, higher, prices, though it has boosted the specs on many models. The cheapest Mac desktop, the minimalist Mac mini, is $599. The cheapest Mac laptop, the new MacBook, is $999. The heart of Apple’s line starts at $1,199.

New category: Windows PC makers this season are pushing a category of laptop that is meant to fit between a netbook and a full-size laptop. It goes by a variety of confusing names, such as “ultrathin” or “thin and light,” though these models are often no thinner or lighter than some laptops of the past. They typically cost between $500 and $800, and often have 13-inch screens.

Memory: All Macs come with at least two gigabytes of memory, which is plenty for running Snow Leopard well. Mainstream Windows PCs have at least three gigabytes. But the cheapest Windows machines sometimes come with less. I recommend at least two gigabytes.

64-bit: PCs have long been based on something called a 32-bit architecture, but many models now use a 64-bit architecture, allowing properly written software to use more memory and run faster. If possible, buy a 64-bit computer, which is likely to dominate eventually, even though some software and add-on hardware may be incompatible at first.

Graphics: The new operating systems allow software makers to speed up some tasks by offloading them from the main processor onto the graphics chip. So, if possible, get a “discrete” graphics processor, which has its own memory. Otherwise, find a potent “integrated” graphics chip, which shares your main memory.

Processor: Mainstream Windows PCs sport fast, dual-core processors from Intel (INTC) or its rival, AMD (AMD). These pack the equivalent of two brains onto one chip. But many lower-price Windows PCs have slower processors, such as the Intel Atom, which are best suited for light duty. Apple models all use Intel’s dual-core processors, except for the highest-priced desktops, which come with quad-core chips.

Hard disks: A 250-gigabyte hard disk should be the minimum on most PCs. On a netbook, look for at least a 160-gigabyte disk. Solid-state disks are faster and use less battery power, but often add hundreds of dollars to the price tag.

Touch: Windows 7 lets you control the computer by touching the screen with your fingers, and some PC makers add their own touch-screen features. But this only works fully with newer types of touch screens, adding cost. Make sure any touch-screen model you buy has a full multitouch screen that supports all Windows 7 gestures. Apple uses the laptop touch pad, or its new mouse, as the multitouch, finger-gesture mechanism, instead of the screen.

As always, don’t buy more machine than you need.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

Apple's New iMac, MacBook Grow Better, Brighter

Walter S. Mossberg — Thu, 22 Oct 2009 01:02:03 +0000

This is the week when Microsoft finally starts selling Windows 7, its much-improved successor to the disappointing Vista version of Windows. PC makers, who have suffered from Vista’s poor reputation, will begin touting models that come with Windows 7, which I praised in a detailed review earlier this month.

But Microsoft’s (MSFT) historic rival, Apple (AAPL), isn’t sitting still. After releasing its own new operating system, Snow Leopard, in August, Apple this week is rolling out new versions of two of the best- known Macs: its iconic all-in-one iMac desktop, and its least-expensive laptop, the MacBook.

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Though both new Macs sport important improvements, they are evolutionary, not revolutionary, and neither follows the industry trend toward bargain-basement prices. The MacBook is still $999, and the iMac still starts at $1,199, though the company is giving users more power and features at those same price points. You can pay much less for laptops and desktops from competitors like Dell (DELL) and Hewlett-Packard (HPQ).

Apple is, however, introducing one revolutionary product this week: a $69 mouse called the Magic Mouse. It’s the first mouse I’ve seen whose entire surface acts like a laptop trackpad, and allows fingertip multitouch gestures for scrolling and flipping through lists, photos and Web pages on the screen, while still performing traditional cursor movements and clicking. This mouse comes with the new iMac and will be usable on most other Macs as well, once Apple offers a software update for them. It worked well for me.

I’ve been testing these new computers for a few days, and I can recommend both. The new iMacs have spectacular screens that are larger and sport much higher resolutions than those on their predecessors. They also add more memory capacity, bigger hard disks and faster processors.

The new $999, 13″ MacBook now includes most of the key features of the similar-sized MacBook Pro, which costs $200 more. These include a large multitouch trackpad, significantly enhanced battery life, and a brighter screen. Despite its lower price, the lowly MacBook comes with a 56% larger hard disk (250 gigabytes versus 160) than the Pro model.

The New iMacs

Apple has kept the basic design of the iMac, which looks like a stand-alone monitor but has a powerful computer built in. But the new models have larger, wider screens that have been re-sized to match up with high-definition video. The $1,199 base model has a 21.5″ screen, compared to the old 20″ screen, and has 17% higher resolution.

The highest-priced models, at $1,699 and $1,999, have huge 27″ screens, versus 24 inches for the older models, and they have a 60% increase in resolution.

The $1,199 base iMac has 4 gigabytes of memory, double the amount in the prior base model, and a 500 gigabyte hard disk, up from 320 gigabytes. The costlier editions have a one terabyte hard disk, which is roughly 1,000 gigabytes. The top model has a more powerful graphics card and a heavy-duty processor.

All the iMacs now have slots for SD flash memory cards, and the large-screen models can act as external monitors.

In my tests, using a 27″ model, the machine was fast and the screen was brilliant at displaying hi-res photos and high-definition video. Its width allowed me to treat it like two monitors, with, say a Microsoft Word document on the left and a Web page on the right.

One downside: the $1,499 model now has a smaller screen—21.5″ versus 24″—though it has a larger hard disk and better graphics card.

The New MacBook

This 13″ laptop, like its predecessor, is shiny white plastic, but has been redesigned to have more-rounded edges and a rubbery non-slip bottom. It now has the Pro’s large Apple trackpad, which acts as both a huge mouse button and a surface for fingertip gestures like two-finger scrolling, and resizing and rotating photos. It’s still 1.08″ thick—but is a bit longer and wider than the older model, though it weighs less: 4.7 pounds versus 5 pounds.

Apple has dropped the FireWire port from this machine, as well as its ability to be run via a remote control. And it still lacks an SD card slot. But it now has a large sealed battery that Apple claims can last up to 7 hours between charges. On my tough battery test, where I turn off all power-saving features and play music constantly, the MacBook lasted just over five hours. In normal use, I estimate it could easily top six hours.

In my tests, this MacBook was fast and reliable using a wide variety of programs. It started up cold in a mere 22 seconds, and was ready to go after a restart, with several programs running, in 44 seconds. For anyone on a budget, it’s a better deal than the 13″ MacBook Pro, especially considering its larger hard disk.

These new models now round out a full line of refreshed Macs, but they will face stiff new competition from a horde of PCs running the new and better version of Windows.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

A Windows to Help You Forget

Walter S. Mossberg — Thu, 08 Oct 2009 01:02:03 +0000

In just two weeks, on Oct. 22, Microsoft’s long operating-system nightmare will be over. The company will release Windows 7, a faster and much better operating system than the little-loved Windows Vista, which did a lot to harm both the company’s reputation, and the productivity and blood pressure of its users. PC makers will rush to flood physical and online stores with new computers pre-loaded with Windows 7, and to offer the software to Vista owners who wish to upgrade.

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With Windows 7, PC users will at last have a strong, modern successor to the sturdy and familiar, but aged, Windows XP, which is still the most popular version of Windows, despite having come out in 2001. In the high-tech world, an eight-year-old operating system is the equivalent of a 20-year-old car. While XP works well for many people, it is relatively weak in areas such as security, networking and other features more important today than when XP was designed around 1999.

After using pre-release versions of Windows 7 for nine months, and intensively testing the final version for the past month on many different machines, I believe it is the best version of Windows Microsoft (MSFT) has produced. It’s a boost to productivity and a pleasure to use. Despite a few drawbacks, I can heartily recommend Windows 7 to mainstream consumers.

Like the new Snow Leopard operating system released in August by Microsoft’s archrival, Apple (AAPL), Windows 7 is much more of an evolutionary than a revolutionary product. Its main goal was to fix the flaws in Vista and to finally give Microsoft customers a reason to move up from XP. But Windows 7 is packed with features and tweaks that make using your computer an easier and more satisfying experience.

The new taskbar shows small previews of many windows and allows for larger previews.

Windows 7 introduces real advances in organizing your programs and files, arranging your taskbar and desktop, and quickly viewing and launching the page or document you want, when you want it. It also has cool built-in touch-screen features.

It removes a lot of clutter. And it mostly banishes Vista’s main flaws—sluggishness; incompatibility with third-party software and hardware; heavy hardware requirements; and constant, annoying security warnings.

I tested Windows 7 on 11 different computers, ranging from tiny netbooks to standard laptops to a couple of big desktops. These included machines from Lenovo, Hewlett-Packard (HPQ), Dell (DELL), Acer, Asus, Toshiba and Sony (SNE). I even successfully ran it on an Apple Macintosh laptop. On some of these machines, Windows 7 was pre-loaded. On others, I had to upgrade from an earlier version of Windows.

In most cases, the installation took 45 minutes or less, and the new operating system worked snappily and well. But, I did encounter some drawbacks and problems. On a couple of these machines, glacial start-up and reboot times reminded me of Vista. And, on a couple of others, after upgrading, key features like the display or touchpad didn’t work properly. Also, Windows 7 still requires add-on security software that has to be frequently updated. It’s tedious and painful to upgrade an existing computer from XP to 7, and the variety of editions in which Windows 7 is offered is confusing.

Finally, Microsoft has stripped Windows 7 of familiar built-in applications, such as email, photo organizing, address book, calendar and video-editing programs. These can be downloaded free of charge, but they no longer come with the operating system, though some PC makers may choose to pre-load them.

In recent years, I, like many other reviewers, have argued that Apple’s Mac OS X operating system is much better than Windows. That’s no longer true. I still give the Mac OS a slight edge because it has a much easier and cheaper upgrade path; more built-in software programs; and far less vulnerability to viruses and other malicious software, which are overwhelmingly built to run on Windows.

Now, however, it’s much more of a toss-up between the two rivals. Windows 7 beats the Mac OS in some areas, such as better previews and navigation right from the taskbar, easier organization of open windows on the desktop and touch-screen capabilities. So Apple will have to scramble now that the gift of a flawed Vista has been replaced with a reliable, elegant version of Windows.

Here are some of the key features of Windows 7.

New Taskbar: In Windows 7, the familiar taskbar has been reinvented and made taller. Instead of mainly being a place where icons of open windows temporarily appear, it now is a place where you can permanently “pin” the icons of frequently used programs anywhere along its length, and in any arrangement you choose. This is a concept borrowed from Apple’s similar feature, the Dock. But Windows 7 takes the concept further.

For each running program, hovering over its taskbar icon pops up a small preview screen showing a mini-view of that program. This preview idea was in Vista. But, in Windows 7, it has been expanded in several ways. Now, every open window in that program is included separately in the preview. If you mouse over a window in the preview screen, it appears at full size on your desktop and all other windows on the desktop become transparent—part of a feature called Aero Peek. Click on the window and it comes up, ready for use. You can even close windows from these previews, or play media in them.

I found this feature more natural and versatile than a similar feature in Snow Leopard called Dock Expose.

You can also use Aero Peek at any time to see your empty desktop, with open windows reduced to virtual panes of glass. To do this, you just hover over a small rectangle at the right edge of the taskbar.

Taskbar icons also provide Jump Lists—pop-up menus listing frequent actions or recent files used.

Desktop organization: A feature called Snap allows you to expand windows to full-screen size by just dragging them to the top of the screen, or to half-screen size by dragging them to the left or right edges of the screen. Another called Shake allows you to make all other windows but the one you’re working on disappear by simply grabbing its title bar with the mouse and shaking it several times.

File organization: In Windows Explorer, the left-hand column now includes a feature called Libraries. Each library—Documents, Music, Pictures and Videos—consolidates all files of those types regardless of which folder, or even which hard disk, they live in.

Networking: Windows 7 still isn’t quite as natural at networking as I find the Mac to be, but it’s better than Vista. For instance, now you can see all available wireless networks by just clicking on an icon in the taskbar. A new feature called HomeGroups is supposed to let you share files more easily among Windows 7 PCs on your home network. In my tests, it worked, but not consistently, and it required typing in long, arcane passwords.

Touch: Some of the same kinds of multitouch gestures made popular on the iPhone are now built into Windows 7. But these features won’t likely become popular for a while because to get the most out of them, a computer needs a special type of touch screen that goes beyond most of the ones existing now. I tested this on one such laptop, a Lenovo, and was able to move windows around, to resize and flip through photos, and more.

Speed: In my tests, on every machine, Windows 7 ran swiftly and with far fewer of the delays typical in running Vista. All the laptops I tested resumed from sleep quickly and properly, unlike in Vista. Start-up and restart times were also improved. I chose six Windows 7 laptops from different makers to compare with a new MacBook Pro laptop. The Mac still started and restarted faster than most of the Windows 7 PCs. But the speed gap has narrowed considerably, and one of the Lenovos beat the Mac in restart time.

Nagging: In the name of security, Vista put up nagging warnings about a wide variety of tasks, driving people crazy. In Windows 7, you can now set this system so it nags you only when things are happening that you consider really worth the nag. Also, Microsoft has consolidated most of the alerts from the lower-right system tray into one icon, and they seemed less frequent.

Compatibility: I tried a wide variety of third-party software and all worked fine on every Windows 7 machine. These included Mozilla Firefox; Adobe (ADBE) Reader; Google’s (GOOG) Picasa and Chrome; and Apple’s iTunes and Safari.

I also tested several hardware devices, and, unlike Vista, Windows 7 handled all but one smoothly. These included a networked H-P printer, a Canon (CAJ) camera, an iPod nano, and at least five external flash drives and hard disks. The one failure was a Verizon (VZ) USB cellular modem. Microsoft says you don’t need external software to run these, but I found it was necessary, and even then had to use a trick I found on the Web to get it to work.

System Requirements: Nearly all Vista PCs, and newer or beefier XP machines, should be able to run Windows 7 fine. Even the netbooks I tested ran it speedily, especially with the Starter Edition, which lacks some of the powerful graphics effects in the operating system. (Other netbooks will be able to run other editions.)

If you have a standard PC, called a 32-bit PC, you’ll need at least one gigabyte of memory, 16 gigabytes of free hard-disk space and a graphics system that can support Microsoft technologies called “DirectX 9 with WDDM 1.0.” You’ll also need a processor with a speed of at least one gigahertz. If you have a newer-style 64-bit PC, which can use more memory, you’ll need at least two gigabytes of memory and 20 gigabytes of free hard disk space. In either case, you should double the minimum memory specification.

Aero Peek lets you see your desktop by making your windows transparent.

Installation, editions and price: There are four editions of Windows 7 of interest to consumers. One, a limited version called Starter, comes pre-loaded on netbooks. A second, called Professional, is mainly for people who need to tap remotely into company networks (check with your company to see if you need this). A third, called Ultimate, is mainly for techies who want every feature of all other editions. Most average consumers will want Home Premium, which costs $120 for upgrades.

The system for upgrading is complicated, but Vista owners can upgrade to the exactly comparable edition of Windows 7 while keeping all files, settings and programs in place.

Unfortunately, XP owners, the biggest body of Windows users, won’t be able to do that. They’ll have to wipe out their hard disks after backing up their files elsewhere, then install Windows 7, then restore their personal files, then re-install all their programs from the original CDs or downloaded installer files. Then, they have to install all the patches and upgrades to those programs from over the years.

Microsoft includes an Easy Transfer wizard to help with this, but it moves only personal files, not programs. This painful XP upgrade process is one of the worst things about Windows 7 and will likely drive many XP owners to either stick with what they’ve got or wait and buy a new one.

In my tests, both types of installations went OK, though the latter could take a long time.

Bottom line: Windows 7 is a very good, versatile operating system that should help Microsoft bury the memory of Vista and make PC users happy.

Correction: The edition of Microsoft’s Windows 7 operating system aimed at business users is called Windows 7 Professional. This week’s Personal Technology column erroneously stated it was named Business.

Write to Walter S. Mossberg at walt.mossberg@wsj.com

Apple Changes Leopard's Spots

Walter S. Mossberg — Thu, 27 Aug 2009 01:01:13 +0000

For a company known for breakthrough products with cool features, Apple this week is doing something unusual: It is introducing a key product with very few new features that are visible to its users. This new release, the latest major version of the Macintosh operating system, looks and works almost exactly the same as its predecessor, but has been heavily re-engineered under the covers for greater speed and efficiency, and to add future-oriented core technologies.

The new software, called Snow Leopard, succeeds Apple’s 2007-vintage Leopard, which I regard as the best computer operating system out there, and markedly superior to its main rival, Microsoft’s Windows Vista. Snow Leopard goes on sale Friday, Aug. 28, and will be pre-installed on all new Macintosh computers.

[ See post to watch video ]

The company, which often proclaims its new releases as revolutionary, has been very low key about Snow Leopard. For many months, Apple (AAPL) has made it clear the new OS wouldn’t sport new eye-popping features, but would instead be focused on what it calls “refinements” and “fine-tuning.” Perhaps its biggest new feature is something only a minority of Mac owners will ever use: built-in compatibility with Microsoft’s Exchange corporate email, calendar and contacts service.

Snow Leopard is priced accordingly, at just $29 for people upgrading from Leopard. That’s $100 less than what Leopard cost. And it’s $90 less than what Microsoft plans to charge upgraders for the main consumer version of its next version of Windows, called Windows 7, which is due out Oct. 22. Windows 7 is also an iteration on its predecessor, rather than a revolutionary new product, though it has some nice tweaks and will be a more dramatic improvement due to Vista’s failings. I’ll have a full review of it closer to its release.

I’ve been testing Snow Leopard on three Macs—an older desktop and a laptop of my own that I upgraded from Leopard, and a new MacBook Pro laptop Apple lent me for testing with Snow Leopard pre-installed. I found Snow Leopard easy to install, faster than Leopard, compatible with my most commonly used software and peripherals, and filled with a number of small, useful refinements and additions.

One delightful change: Snow Leopard takes up less than half the room on a hard disk that Leopard did, and Apple says the average user who upgrades will free up about 7 gigabytes of space. On my 2008-vintage MacBook Pro, I gained back a whopping 14 gigabytes.

But I also encountered a number of bugs and glitches, and a few incompatibilities, including a wildly wrong guess by Snow Leopard about which driver to use for an older, lightly used printer on one of my upgraded Macs. (It did fine with my main printer.)

Overall, I believe Snow Leopard will help keep the Mac an appealing choice for computer buyers, and I can recommend it to existing Mac owners seeking more speed and disk space, or wanting to more easily use Exchange. But I don’t consider Snow Leopard a must-have upgrade for average consumers. It’s more of a nice-to-have upgrade. If you’re happy with Leopard, there’s no reason to rush out and get Snow Leopard.

For some current Mac owners, Snow Leopard isn’t an option. About 20% of them are still using older models that aren’t powered by the Intel (INTC) processors Apple currently uses. Snow Leopard simply won’t work on these machines, including models designated as G4 or G5 and sold as recently as 2006.

And, for owners of Intel-based Macs who are still using the older Tiger version of the Mac OS, Apple is officially making Snow Leopard available only in a “boxed set” that includes other software and costs $169. The reasoning is that these folks never paid the $129 back in 2007 to upgrade to Leopard. But here’s a tip: Apple concedes that the $29 Snow Leopard upgrade will work properly on these Tiger-equipped Macs, so you can save the extra $140.

Here’s a quick rundown of what I found in testing Snow Leopard:

Installation

Snow Leopard comes in one version, rather than the multiple operating system versions favored by Microsoft (MSFT). And that single version handles hardware and software based on both a standard computer technology, called 32-bit, and a newer one, called 64-bit, which can use much more memory and is faster.

Both my desktop and laptop Macs converted to Snow Leopard quickly and smoothly, in about 45 minutes each. Unlike the upgrade process Microsoft is requiring to get to Windows 7 from Windows XP, the Snow Leopard upgrade preserves all your files, settings and programs where they previously existed, right down to your desktop icons and wallpaper. No disk wiping, file moving, or program re-installation is required. And, as noted above, you actually gain disk space, because Apple has slimmed down the OS and also automatically removes or compresses old system files (not your personal data) that are no longer needed or used often.

However, I did run into a couple of minor problems: on one of my Macs, a screen saver displaying certain of my photos didn’t work after the switch. Other photos did work. Apple says this is a bug it will fix.

Speed

After changing to Snow Leopard, my Macs worked faster. I already considered them pretty speedy, so the overall effect wasn’t mind-blowing. But Snow Leopard’s built-in programs, like Mail, the Safari browser, and the Finder—Apple’s equivalent of the Windows Explorer—have all been rewritten behind the scenes, so these and other specific features are now a lot quicker. I found that email folders stuffed with thousands of messages opened almost instantly, and copying files was noticeably faster, even when the destination was on the Internet or a network. The Safari 4 browser, already very fast with Leopard, is even speedier under Snow Leopard, especially on more complex Web sites that use a popular technology called Javascript.

New Features

True to its word, Apple has built few new features into Snow Leopard, and, except for Exchange (explained below), these are small. One touted feature is called Dock Expose, which allows you to see small versions of all the open windows in any running program by clicking on its icon in the Dock at the bottom of the screen. But this is mostly a reworking of a feature that already has been on the Mac.

Apple’s QuickTime video player has been upgraded, with a clean new interface for playback, and the new ability to record and trim videos. Icons can be more easily enlarged, and you can preview the files they represent, even playing videos in miniature or paging through multipage PDF or PowerPoint files.

My three favorite tweaks, barely mentioned by Apple:

“Substitutions,” which is like the auto-correct feature in Microsoft Word, but extends the concept to Apple’s email and other programs;
the ability for Snow Leopard to automatically reset the time zone on the Mac’s clock based on your location while traveling;
and a new built-in function in QuickTime that allows you to record videos of actions you take on the Mac’s screen.

Exchange

Although Exchange is a widely used Microsoft server product, employed by many, many companies to manage employees’ email, calendars, and contacts, it isn’t built into Windows. To use Exchange, you have to buy add-on software, usually Microsoft’s Outlook for Windows PCs. It also hasn’t been built into the Mac OS, and usually required Mac owners to buy Microsoft’s Entourage program. But, with Snow Leopard, Apple is building Exchange right into the operating system, so it works with Apple’s free, built-in email, calendar and contact programs.

With the generous help of my company’s IT folks, I tested this feature, and it worked very well. All my corporate information flowed into Apple’s programs, very quickly, and I could search the company directory, check the calendars of people with whom I wished to schedule meetings, and more.

However, Apple makes setting up this new feature look simpler than it is. In most cases, I believe, it will require the time and cooperation of corporate IT personnel, who will need time to learn it—especially since, at many companies, relatively few of these folks are Mac experts. In my case, an Apple employee had to help my IT colleagues and me to get it going. But you likely won’t have that aid.

Compatibility and Glitches

Commonly used third-party programs, like the Mac versions of Microsoft Office, the Firefox browser, and Adobe Reader, all worked fine in my tests after the upgrade. But a few things didn’t. Apple admitted I had found a few bugs and said that some software makers will have to upgrade their software because the programs rely on under-the-hood components that have changed in Snow Leopard.

VMware’s Fusion program for running Windows simultaneously with the Mac operating system worked, and I was able to use Windows. But it was a bit glitchy. VMware (VMW) provided me with a forthcoming new version tailored for Snow Leopard’s changed underlying architecture, which worked perfectly.

A Cisco (CSCO) program used to connect to corporate virtual private networks caused one of my test machines to completely crash, a rarity on Macs. But Snow Leopard now contains the same Cisco VPN connector as a built-in feature, and that worked perfectly.

Snow Leopard didn’t properly recognize my older-model Verizon (VZ) cellular modem card, though I was still able to use the card by digging into Apple’s network preferences screen. Apple says this is a bug it will fix.

As noted above, Snow Leopard didn’t work at first with an older networked printer on one of my test Macs, and thought it was a laser printer instead of an inkjet. I did get it working, by manually selecting a different printer driver, but Apple admits this is a bug it will have to fix.

Finally, the Time Machine backup file on one of my Macs stopped working. With my permission, Apple examined the file using a diagnostic tool and claimed it had become corrupted a couple of months ago, before the upgrade, and that Snow Leopard merely exposed the problem. I have no way of knowing if this is true, but Time Machine did work perfectly on the two other test Macs.

Underlying Technologies

In addition to greater 64-bit capability, Snow Leopard has two other big under-the-hood additions. One, called Grand Central Dispatch, makes it easier for developers to write programs that make better use of the multiple “cores,” or processing units, in modern processors. The other, called OpenCL, makes it easier for developers to offload some non-graphics tasks to today’s potent graphics chips. These are very important, especially for power-hungry tasks like video production and high-end gaming, but Microsoft is building similar capabilities into Windows 7, and they won’t really matter on either platform until third-party developers make use of them, which will take time.

Bottom Line

Apple already had the best computer operating system in Leopard, and Snow Leopard makes it a little better. But it isn’t a big breakthrough for average users, and, even at $29, it isn’t a typical Apple lust-provoking product.

Find Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

Little Laptops With Linux Have Compatibility Issues

Nick Wingfield — Thu, 28 May 2009 01:06:06 +0000

When the cheap laptops known as netbooks first came out over a year ago, computer makers were able to offer them at low prices in part by shipping them with the free Linux open-source operating system, rather than Microsoft’s Windows. Since then, Windows netbooks have taken over most of the market after Microsoft began pushing Windows XP aggressively to netbook makers and consumers realized Linux netbooks didn’t work well with some popular applications and devices.

Linux on netbooks isn’t going away though. In fact, software and hardware companies have been making big investments to improve Linux netbooks. For the past week, I’ve been using several flavors of Linux running on netbooks — Ubuntu, Hewlett-Packard’s Mi (which is based on Ubuntu) and Moblin, created largely by Intel and not yet available commercially. In all cases, the Linux netbooks failed at some basic functions that any laptop, no matter how tiny and inexpensive, should be able to handle, like working with printers. At the same time, Mi and Moblin have impressive graphical user interfaces well-suited to the habits of typical netbook users, like checking email and accessing social-networking sites, as well as the small screens and low horsepower of tiny laptops. In addition to Linux, all of the computers shared the standard features, or lack thereof, common among netbooks, including compact keyboards and no DVD drives.

H-P’s Mini 110 Mi Edition

The most polished of the products was H-P’s Mini 110 Mi Edition, a new model with a 10.1-inch screen that H-P will begin selling on its Web site for $279.99 on June 10. That’s nearly $50 less than what H-P will charge for the Mini 110 running Windows XP, which will come with a 160-gigabyte hard drive instead of the 8-gigabyte solid-state drive that will come with the Mi edition.

The striking thing about this netbook is the slick graphical user interface created by H-P that runs on top of Ubuntu and first began appearing on H-P netbooks early this year. Instead of a traditional desktop like that found in Windows and the Mac, Mi (pronounced “me”) arranges commonly used applications and content on a screen called the “dashboard,” which looks like a personalized Web page and lists recently received emails, fresh thumbnail images of favorite Web sites, and a Web-search toolbar.

The Mi home screen is a clever way to make the computer seem alive with on- and off-line content, which is fitting since netbooks are designed for on-the-go Internet activities. It’s also tailor-made for the small screen size of netbooks.

A more eye-catching iteration of Linux is Moblin, which I tried out in test form on an Acer netbook; it is expected to ship on netbooks by the end of the year. Moblin has a menu of icons at the top of the screen, the most interesting of which leads to the M-Zone, a home screen that displays calendar appointments and favorite applications alongside snapshots of recently visited sites and a continuous feed from the user’s Twitter network.

An icon called “People” leads to a list of instant-messaging buddies, while another, called “Zones,” let me organize all the applications I had launched into different virtual workspaces, which is useful for hopping between various tasks on a small-screen device like a netbook.

The look and feel of the standard Ubuntu system, without the Mi interface, is more commonplace. I tried out a Dell Mini 10 with a 10.1-inch display and 160-gigabyte hard drive that sells for $349 on Dell’s Web site. The Mini 10 ships with version 8.04 of Ubuntu, which resembles Windows XP, with its desktop, taskbar and pop-up menu system. Ubuntu, in some cases, seemed to overestimate the size of the Dell Mini’s display: A window for configuring wireless-networking capabilities was so large it bled off the screen, and I couldn’t access all the buttons on it. I also installed on the Dell a new version of Ubuntu Netbook Remix, which works better on small screens. Since a Windows XP version of the Dell Mini 10 sells for the same price as the Ubuntu, I can’t see a compelling reason to choose the Ubuntu option.

All the netbooks I tried had compatibility problems with other external devices. The netbooks couldn’t load the software drivers to let me print to my Canon and Dell printers. I couldn’t load pictures over a USB cable from my Canon PowerShot SD750 digital camera. I was able to get my pictures on the machines by plugging a storage card from my camera directly into the netbooks.

Canonical, the London company that oversees development work on Ubuntu, says it is improving the system’s compatibility with various devices. Intel says it is unfair to judge Moblin until it is commercially available.

Some key applications currently don’t run on Linux, like Apple’s iTunes, which makes it difficult to load music files onto iPods from the netbooks. While the Linux laptops didn’t run Microsoft Office, they came with OpenOffice, a free package of word-processing, spreadsheet and presentation applications that allowed me to open and modify basic Word and Excel files.

The companies behind Linux netbooks have made great strides in improving user interfaces, but until they can achieve similar breakthroughs in how the machines work with other devices, Windows netbooks are still a better deal.

Email nick.wingfield@wsj.com. Walter S. Mossberg is away and will return next Thursday.

Dell Aims for Style With New Laptop and Family Model

Walter S. Mossberg — Thu, 30 Apr 2009 01:02:03 +0000

Dell is bound and determined to show that it can be a bigger player in the consumer market. The company also is trying to shake its reputation for stodgy design.

I’ve been testing two new Dells that aim to prove both points. One is a pricey, style-conscious, ultrathin laptop; the other is an economical all-in-one desktop with an optional touch screen that lets you flick through pictures, music and video, and perform other tasks, with just your fingers.

[ See post to watch video ]

Both computers, the Adamo laptop and the Studio One 19 desktop, are attractive and functional. But neither is ground-breaking. The laptop is a belated competitor to superthin, high-end machines like Apple’s (AAPL) MacBook Air and Lenovo’s ThinkPad X300 series. The desktop is a belated competitor to Hewlett-Packard’s (HPQ) TouchSmart touch-screen series.

Before getting into the physical attributes of these computers, a major caveat is in order: Both run Microsoft’s (MSFT) sluggish, annoying Windows Vista operating system. That puts them at a disadvantage to computers using the faster Microsoft Windows XP, or Apple’s superior Leopard operating system.

The Studio One is handsome — bordered with cloth, wrap-around trim in red, blue, white or other colors. And its optional touch screen is a sexy feature, complemented by special Dell touch software called the Touch Zone. Perhaps its most striking attribute is price. You can get one for as little as $699, far below the $1,200 base price of the H-P TouchSmart.

However, there’s a catch to this low price. The $699 base model lacks the touch screen. That costs $100 extra. Also, all of the Studio One 19 models — even those configured to cost more than $1,000 — have a relatively small screen: just 18.5 inches. The base model of the H-P has a 22-inch screen.

Dell (DELL) says it deliberately made the Studio One smaller so it would fit on a kitchen counter, where family members can walk up to it and use it as a kiosk for viewing photos, surfing the Web and performing other tasks. It even comes with a family calendar program, called Cozi; a touch-based notepad feature for leaving messages; and an appealing finger-painting program for kids.

In my tests, all worked pretty well, and the touch features also work in regular Windows programs, not just in the Touch Zone. The only downside of this latter capability is that, to make touch control easier, Dell has blown up the text and graphics in Vista, with the unfortunate side effect of making some program icons look jagged and fuzzy. (You can turn this effect off.)

As for the kitchen scenario, I have my doubts. In my kitchen, the Studio One took up precious counter space — it’s as wide as my microwave — and the wired keyboard and mouse on the cheaper models clutter up the counter.

On the other hand, there’s nothing cluttered about Dell’s new Adamo laptop. Like the MacBook Air, the Adamo uses a solid metal case and a sealed battery, and it simultaneously projects sleekness and solidity. It’s gorgeous, in both its black and white versions, and feels great in the hand. If the label was hidden, you’d think it was from Sony (SNE) or Apple, not Dell.

Like the Air and the ThinkPad 300 series, the Adamo uses a screen that’s about 13 inches, with good resolution. And, like its two competitors, it’s very thin. In fact, the Adamo is thinner than the tapered Air at the latter’s thickest point. The Adamo also has a far better selection of built-in ports than its Apple rival, though almost all are inconveniently placed in a protruding strip at the back of the machine.

Also, like the Air, the Adamo has touch features built into its trackpad. It has a built-in solid-state drive, like the Apple and the Lenovo. Such drives are faster and use less power than regular hard disks, but cost more. Also like the Air, it lacks a DVD drive.

Dell’s Studio One 19 desktop

In my tests, the Adamo performed fine, and drew admiring glances wherever I took it. But the Adamo has three big flaws.

First, it’s expensive for these economic times — $2,000 with a 128-gigabyte drive and two gigabytes of memory. The Air can be bought for $1,800, with a slightly smaller regular hard disk. With the same size solid-state drive as the Adamo, the Air is $500 more.

Second, for all its thinness, the Adamo is relatively heavy. It weighs four pounds, versus three pounds for the Air.

Finally, it has mediocre battery life. In my tough battery test, where I turn off all power-saving features, leave on Wi-Fi, and play an endless loop of music, the Adamo got just 2 hours and 44 minutes, which likely translates in normal use to maybe 3.5 hours. By contrast, the Air lasted 40 minutes longer in the same test, and the Lenovo beat the Dell by 21 minutes.

With these machines, Dell is making a strong bid to win back consumers’ hearts. It’s off to a decent start.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

Computer Buyers Have to Consider System Upgrades

Walter S. Mossberg — Thu, 23 Apr 2009 01:02:07 +0000

If you’re shopping for a computer now, there’s an added factor to consider. Later this year, both of the major computer operating systems, Microsoft’s Windows Vista and Apple’s Mac OS X Leopard, will be replaced with major new versions: Windows 7 and Mac OS X Snow Leopard. And that affects what PC hardware you should choose.

So, in this annual spring computer buyer’s guide, I’ll pay particular attention to buying a machine for the new OS you may soon want.

This guide covers both laptops and desktops and is aimed at average users doing typical tasks. It doesn’t apply to hard-core gamers or video, audio or photo professionals.

[ See post to watch video ]

Cost: Prices on Windows PCs have plummeted. You can buy a Windows desktop for under $300, without a monitor, and a low-end, full-size Windows laptop for around $500. If you are willing to settle for a so-called netbook — essentially just a small, cheap laptop running the aging Windows XP operating system — you can get a decent one for $350, or less. Even Apple, which has resisted this cut-rate trend, is offering modestly lower prices or higher specs for the same prices as before.

Timing: Despite the bargains, you may want to wait to buy, if you can, until the new operating systems emerge. That’s because it’s usually easier and cheaper to buy a new machine preloaded with a new OS. You don’t have to pay extra for the new OS or hassle with performing the upgrade. Neither Microsoft (MSFT) nor Apple (AAPL) has set a date for their new OS releases, but both are likely by the holiday buying season.

This is especially true if you are thinking of buying a Windows Vista machine. Vista is slow and filled with annoying nag screens. Based on my tests of its prerelease, or beta, version, Windows 7 will be a huge improvement.

Windows vs. Mac: Apple’s hardware is beautiful and durable, and its OS is faster, easier and more stable than today’s Windows. Plus, the Mac isn’t susceptible to the vast majority of malicious software. Windows 7 will narrow this gap considerably, but Snow Leopard could keep Apple ahead, depending on how it turns out.

But Apple computers cost more upfront. The cheapest Mac desktop, the bare-bones Mac Mini, costs $599. And the cheapest Mac laptop is $999. So, if price is your top priority, buy a Windows PC. If speed, ease of use and stability matter more, buy a Mac.

Upgrading: Microsoft promises that upgrading a Vista machine to Windows 7 will be a straightforward process, preserving all of your files, programs and settings.

It’s a different story for Windows XP. Upgrading from that OS will be a cumbersome, multi-step process, requiring users to offload their files, wipe out the old operating system completely, and then reload the files and reinstall their programs. This is a particular problem for buyers of netbooks, nearly all of which come with XP.

In addition, Microsoft’s version of Windows 7 for netbooks, called the Starter Edition, is crippled. It can run only three programs at any one time, and won’t allow any customization of the desktop or the use of Windows 7’s snazzy graphical features. Microsoft says netbook owners also will be able to run the main Home version of Windows 7, at extra cost, but given the weak processors and graphics chips on netbooks, the experience may not be optimal.

Apple, which doesn’t make netbooks, claims Snow Leopard will be an easy upgrade on all currently available Macs.

Memory: Neither company has released the official specs for the two new operating systems, but both are likely to require a minimum of 1 gigabyte of memory. Such specs are usually understated, so I strongly recommend 2 gigabytes, even on cheap machines.

Graphics: In the new operating systems, adequate graphics chips will be more important than ever, because the computers will offload some tasks typically performed by the main processor onto the graphics chip. So, if possible, spring for what’s called a discrete graphics processor, which has its own memory. If you can’t afford this, look for an integrated graphics chip, which shares your main memory, that’s as powerful as possible. One example is the Nvidia 9400.

Processor: Microsoft and Apple say current processors will work fine with the new operating systems. The best bet is a dual-core processor. Some bargain machines use an older single-core model, which is OK for light-duty use. Netbooks, and even some laptops and desktops, come with a much wimpier processor called the Intel (INTC) Atom, which struggles at some tasks.

Touch screens: Windows 7 will include the ability to perform many multitouch gestures on the screen. But this will require a special type of touch screen, different from the ones on most tablet PCs today. A few current models, like Hewlett-Packard’s TouchSmart desktop, support this, but not many. So, if you’d like to use multitouch on Windows 7, ask to make sure your PC can handle it.

The bottom line: Don’t buy more machine than you can afford, or need. But protect yourself by getting one that can be upgraded to the new operating systems.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

Microsoft Ups Ante With New Browser

Walter S. Mossberg — Thu, 19 Mar 2009 01:02:03 +0000

The Web browser is arguably the most important piece of software on a computer. No longer just a tool for perusing or searching for information, it has become, for many people, their principal communications medium, their photo album, their newspaper, social club, bank and shopping mall.

And, among Web browsers, by far the most popular is Microsoft’s Internet Explorer, or IE, which comes on every new Windows computer. So when Microsoft (MSFT) changes Internet Explorer, those changes affect vast numbers of people, and the Web itself. This week, Microsoft is changing its browser in a major way. On Thursday, the company will release IE8, the biggest overhaul of Internet Explorer in years.

[ See post to watch video ]

I’ve been testing IE8 for months, first using its prerelease versions and, more recently, the final version. I’ve found it to be a big improvement over its predecessor, IE7, and a much closer competitor to its main rival, Mozilla’s Firefox. IE8 is more stable than IE7, more compatible with industrywide Web standards, and packed with new features that improve navigation, search, ease of use, privacy and security.

Some of these features can’t be matched out of the box by its main rival browsers. For instance, related tabs are color-coded, the search field can show images along with text, you can get instant fly-out maps of place names in Web pages, and you can easily hide your tracks online from the prying eyes of advertisers.

But, in my tests, IE8 wasn’t as fast as Firefox, or two other notable browsers — the Windows version of Apple’s (AAPL) new Safari 4 and Google’s (GOOG) Chrome. IE8 loaded a variety of pages I tested more slowly than any of the other browsers, and it grew sluggish when juggling a large number of Web pages opened simultaneously in tabs.

For that reason, I can’t say that IE8 dethrones my previous browser champ, Firefox. If you’re a light-duty user and attracted to the new IE’s strong suite of fresh features, you might prefer it to Firefox. But if you would be bothered by the speed difference, or the slowdown I saw under a heavy load, Firefox would still be better.

The new IE8 lets you see images in results from the built-in search box and quickly switch sources.

Microsoft is making IE8 available, free, at noon EDT Thursday, for both Windows XP and Windows Vista, at microsoft.com/ie8. A version also will be tailored for the forthcoming Windows 7, the next edition of the company’s operating system. But that version won’t be available until the next prerelease iteration of Windows 7 comes out. It will also be automatically offered via the Windows Update system over the next few months.

Unlike its competitors, IE8 won’t be available in a Macintosh version, though I found it worked fine on a Mac that is running Windows alongside the Mac’s own operating system.

Favorites and Tabs

This new Internet Explorer looks a bit different, right away. It finally displays, by default, the old Links bar, now renamed the Favorites Bar. This is a toolbar near the top of the screen where you can store your most-used Web sites or folders containing groups of frequently visited sites, for convenient access. It’s like the Bookmarks Toolbar in Firefox or the Bookmarks Bar in Safari. This bar was available in older versions of IE, but was hidden unless you turned it on.

And this Favorites Bar has a couple of nice features. There’s a one-click button that will add any Web site to the bar, as opposed to adding it to the longer Favorites list of less-frequently visited sites. And, to help fit as many sites as possible on the bar, IE8 has a command that automatically condenses the titles of the entries.

There are also big changes in the way tabbed browsing works. In IE8, tabs you open from links on the same Web site are grouped together and color-coded. And when you have too many tabs to see at once, you can click on a button to see mini images of the pages they represent, or, alternatively, you can get a quick text list of all of them.

In addition, when you create a new, empty tab, IE8 displays a number of choices inside the page. These include the ability to reopen tabs you’ve closed or to perform various actions on text you’ve copied, such as emailing or blogging it.

There also is an optional Suggested Sites feature, which pops up a list of other Web pages that might be similar to, or related to, the page you’re viewing. This feature doesn’t always do a great job, but when it works, it’s handy. For example, when I was reading the BBC’s Web site and clicked Suggested Sites, IE8 listed a variety of other British news sources I hadn’t bookmarked.

Addresses and Search

Like the other major Web browsers, IE8 now also makes smart suggestions about what you might be looking for when you type something into its address bar or its search box. In the address bar, these are based on your history and your Favorites. In the search box, they are based on suggestions from whatever search engine you choose to view in the box, plus your history. All of these suggestions are organized nicely. (If you are using Windows XP, you must install Microsoft’s desktop search product for all of these features to work.)

But the IE8 search box does two cool things the other browsers don’t. First, it allows search engines to show images in the search results that drop down from the box, something Microsoft calls Visual Search. With some providers, like Google, you don’t see images, at least not today. But with others, such as Wikipedia and Amazon (AMZN), images show up.

Microsoft’s new browser IE8 includes a feature called Accelerators, which can perform specific tasks on Web pages.

Second, and more important, IE8’s search box lets you switch search providers on the fly by just clicking on an icon at the bottom of the results list. So, for instance, you could type in Red Sox, see the results in, say, Google, and then without retyping your search term, almost instantly get different results from Yahoo (YHOO) or from Microsoft’s Live Search engine, by just clicking their icons.

Surfing Tools

IE8 includes a new feature called Accelerators, which can perform specific actions on any text you select in a Web page, often without taking you to a new page. When you select text, a light-blue icon appears near it. When you click on that icon, you get a list of options. For instance, you can translate the text to another language, email it, blog it or, if it’s a place name, map it.

Depending on which company’s services your chosen accelerator is using, these actions can happen right on the page you’re viewing, in a fly-out panel. For example, I selected the word “Beijing” in a news story, chose Map with Yahoo from the Accelerator list, and got a map showing Beijing in a small window atop the same page.

When you install IE8, Microsoft suggests you use its own set of accelerators, but gives you the option to choose from Google, Yahoo and other competitors. A full list of accelerators, search engines and other add-ons for IE8 is at ieaddons.com at the bottom left of the page.

Another nice feature is called WebSlices. This requires some effort on the part of Web page publishers and is on only a small number of pages right now. But it allows a user to add to her Favorites bar a constantly updating section of a Web site, complete with graphics, by just clicking a green icon that appears on the site. For instance, I added to my Favorites bar a slice that shows the top stories on digg.com.

Speed and Stability

Microsoft claims IE8 is very fast, but in my tests, speed and performance were its worst attributes. Using two computers, one running Windows XP and one running Windows Vista, I timed the loading of a half-dozen popular Web sites, plus two folders containing numerous news and sports sites. I repeated the test in IE8, and in Firefox, Safari 4 and Chrome. In every case, IE8 loaded the pages and folders more slowly than most of the other browsers, and in most cases it came in dead last.

In some instances, the differences were tolerable — a few seconds. In others, primarily the folders containing nine or 21 sites, respectively, IE8 took two or three times as long as one or more of the other browsers to complete the task. Microsoft conducted its own tests, which show IE8 winning similar tests, but I rely on mine, which I also use when evaluating its competitors. You can judge for yourself.

IE8 never totally crashed on me. This is partly because when one tab crashes, it’s designed to leave the others unaffected. However, in my tests on both machines, I found that IE8’s general operating speed — things like opening menus or switching among tabs — slowed down noticeably when I had 15 or 20 sites opened in tabs, even after they finished loading.

Security and Privacy

By contrast, IE8 shines in the areas of protecting you on the Web. Like other browsers, it warns you when a Web site you’ve reached might be a phishing page, designed to steal your identity, or a page that’s known to distribute malicious software. And, like others, IE8 allows you to conduct a private browsing session that won’t leave any history or other evidence on your own PC.

Color-coded tabs make it easy to organize searches.

But IE8 also has a feature, called InPrivate Filtering, that the company says will optionally allow you to surf multiple Web sites without leaving the kinds of tracks on Web servers that allow advertisers and others to know where you’ve been and what you did there. I was unable to test the effectiveness of this feature, but assuming it works, it’s a step forward in privacy.

Compatibility

IE8 had good compatibility with most Web sites I visited. But in some cases, it didn’t render a page properly. This is mainly because some sites were designed for older versions of IE, which used proprietary page-rendering features that made some sites look good only in IE. With the new version, Microsoft is moving away from those proprietary features.

To solve this problem, IE8 includes a compatibility button you can click that will cause the browser to behave like older versions of IE and render the page properly. You have to click the button only once for each page, and IE8 will automatically do it for you on subsequent visits.

Bottom Line

Internet Explorer 8 is a well-done advance on an important product used by most people to surf the Web. If it were faster, I would say it was the best browser currently available for Windows. But even so, it will be an improvement for current Internet Explorer users, and might even tempt some folks to switch.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

Shopping for Basics and Saving Money on Your Next PC

Walter S. Mossberg — Thu, 30 Oct 2008 01:06:02 +0000

It’s time for my annual fall PC buyer’s guide. As always, this guide covers what average consumers doing typical tasks should look for in a desktop or laptop PC. That excludes heavy-duty gamers, corporate buyers, techies, or enthusiasts.

But this autumn, we find ourselves in a serious global economic slowdown. So I will focus this edition of the guide on how folks whose PC budgets have shrunk can still get something adequate for light use.

The guide below applies to both desktops and laptops, since the latter, at least in the consumer market, have achieved rough parity in performance and versatility, and are now more popular than desktops.

[ See post to watch video ]

Windows vs. Mac: I consider the Mac operating system, Leopard, to be faster, easier and more stable than Windows XP or Windows Vista. It isn’t susceptible to the vast majority of malicious software that circulates on the Internet. And Macs also include Apple’s superb built-in iLife multimedia suite. Macs can even run Windows, though that costs extra.

However, Apple (AAPL) has consciously chosen not to offer machines in the bargain category. The cheapest Mac desktop, the minimalist Mac Mini, which doesn’t even include a monitor, speakers, keyboard or mouse, costs $650 for a model with a hard disk I consider adequate. The cheapest Mac laptop, the base model of the prior-generation MacBook (which Apple has retained in its lineup) is $999.

Both are good values, mainly due to the software. And Macs can save you money over time. But if the lowest upfront cost is your objective, you can pay hundreds less for desktops and laptops from Windows PC makers.

Which Windows: Windows Vista is too often slow, and incompatible with older peripherals, such as the printers you might not want to replace in this economic climate. It also can cost more because it demands beefier, and thus costlier, hardware to run well than does the older Windows XP.

Budget shoppers should look around for a computer that still runs XP, either one of the dwindling number of models built with XP in mind, or one that has been “downgraded” by the manufacturer to XP. This downgrade “feature” can cost $50 or more upfront, but permits you to buy a cheaper machine.

Dell Inspiron 530

For instance, I recently advised two of my budget-minded friends to buy a low-end Dell desktop, the Inspiron 530, at Micro Center, a small but very good national chain of computer superstores. This Dell (DELL) runs XP, and has a low-end Intel (INTC) processor. The store is currently selling a version with a 250-gigabyte hard disk — more than enough for an average user — and 2 gigabytes of memory, generous for XP, for just $400 after instant rebate. You can get a similar good deal directly from Dell.

These particular friends, one on each coast, each bought a nice LCD monitor for $100-$150, and were out of the store for very little money. Since they only wanted to run Microsoft (MSFT) Office, browse the Web, do email and manage photos, this machine met their needs.

Another option is a low-cost machine with the Home Basic version of Vista, which also tends to cost less and to require less-expensive hardware than the more-common Vista Home Premium. If my friends had wanted laptops, I could have steered them to a 15-inch Acer Aspire laptop at the same store. This machine runs Vista Basic, with 1 gigabyte of memory and a 120-gigabyte hard disk, and costs $380.

You can often buy an even less-costly computer if you opt for the Linux operating system, but I still don’t advise this for average non-techie users.

Memory: For XP, or a Mac, I suggest 2 gigabytes of memory, but you can get away with 1 gigabyte for light use. For Vista, I recommend 3 gigabytes, but 2 gigabytes will do on a tight budget. You can always add memory later.

Hard disk: On a laptop, 160 gigabytes is the minimum I usually suggest, but you can get by with 120 gigabytes and upgrade when economic times are better. On a desktop, 250 gigabytes is easily obtainable, but 160 gigabytes will do.

DVD drive: If you never record DVDs, you can save money by buying a cheaper combo drive, which plays both DVDs and CDs, but records only the latter.

Processor: Look for a dual-core processor, but to save money, don’t worry about the speed, model number, or brand.

Video: A separate, or “discrete,” video card is best, especially for Vista Home Premium, but budget shoppers should stick with lesser “integrated graphics.”

Other features: If your home lacks the fastest “n” version of Wi-Fi, spend less for a laptop with the older “g” version. If you don’t need to do video chats or recording, don’t pay for a built-in camera and microphone.

Netbooks: If you don’t mind a tiny screen, cramped keyboard and limited file storage, these popular new mini-laptops can save you money. Some sell for under $400, even equipped with Windows.

Remember, pay only for the computing capabilities you need.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.