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		<title>The CLIQ, Storm2 Join Long Parade of iPhone Threats</title>
		<link>http://ptech.allthingsd.com/20091014/the-cliq-storm2-join-long-parade-of-iphone-threats/</link>
		<comments>http://ptech.allthingsd.com/20091014/the-cliq-storm2-join-long-parade-of-iphone-threats/#comments</comments>
		<pubDate>Thu, 15 Oct 2009 02:02:09 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20091014/the-cliq-storm2-join-long-parade-of-iphone-threats/</guid>
		<description><![CDATA[Motorola's CLIQ and RIM's Storm2 are among the many interesting challengers to the iPhone.]]></description>
			<content:encoded><![CDATA[<p><em>(See Correction &#038; Amplification below.)</em></p>
<p>It&#8217;s raining smart phones. No, make that super-smart phones, the type of hand-held computer, like Apple&#8217;s iPhone or the models powered by Google&#8217;s Android software, that browse the Web well, have sophisticated communication functions and are made to run a wide variety of modern third-party apps. This holiday season, new super-smart phone models seem to be appearing weekly.</p>
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<p>So far, the king of this new field, in my view, remains its pioneer, the iPhone. Apple&#8217;s phone has its limitations, but its design, usability and versatility have kept it ahead. There&#8217;s a well-equipped iPhone model available for as little as $99, and the platform offers a staggering 85,000 downloadable apps. By comparison, there are around 10,000 apps for Android, 3,000 for the newer models of the Research in Motion (RIMM) BlackBerry, a few hundred modern apps for phones running the latest versions of Microsoft&#8217;s (MSFT) Windows Mobile software, and even fewer than that for Palm&#8217;s (PALM) Pre and its soon-to-be released little sibling, the Pixi.</p>
<p>But nobody is conceding the game to Apple (AAPL). A flood of new Android models is upon us, and RIM, which has a fanatical following for its BlackBerry models, is still potent despite the disappointment surrounding its first touch-screen model, the Storm.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AS038_ptech1_DV_20091014204348.jpg" width="262" height="262" alt="ptech1" /><br />
<br />
Motorola CLIQ</div>
<p>I&#8217;ve been testing two new contenders, and both represent second chances of sorts. One is the revised version of the BlackBerry Storm, called the Storm2, from Verizon (VZ). The other is the first super-smart phone from Motorola, the fading former phone leader. It&#8217;s an Android-based model called the CLIQ, which will be offered by T-Mobile.</p>
<p>Here&#8217;s a quick look at these two new pocket computers.</p>
<h5 class="subhed"><strong>Motorola CLIQ</strong></h5>
<p>The CLIQ is a hefty slider phone, with a touch screen on top and a slide-out physical keyboard underneath. It has a smaller screen than the iPhone or Storm, and comes with just two gigabytes of memory versus 16 gigabytes for the $199 iPhone. But the CLIQ claims six hours of talk time, an hour more than Apple&#8217;s device, and, unlike the iPhone, it has a removable battery and expandable memory. It also has a higher-resolution camera—five megapixels versus three megapixels. </p>
<p>It boasts all of the standard Android features. But what sets the CLIQ apart is that it&#8217;s built around the idea of consolidating all your communications and social networking, and making them easy to access. Motorola (MOT) does this with special software called Blur, part of which exists on the device itself and part on a special Motorola-run server.</p>
<p>Blur takes the form of special on-screen widgets. One constantly displays your own status on various services, such as Facebook and Twitter. Another, called Happenings, shows your friends&#8217; latest updates on social-networking services, without requiring you to enter separate apps. A third, called Messages, offers a quick snapshot of current emails and text messages from all your accounts. Each entry in your address book also displays the person&#8217;s social-networking status and information.</p>
<p>In my tests, all of these Blur features worked nicely and proved handy, except that I couldn&#8217;t get it to consolidate both of my Gmail accounts.</p>
<p>My biggest gripe was with the physical keyboard, which I found cramped and hard to use. The top row is too close to the bottom of the screen and, on the bottom row, I kept hitting the symbols key when I was aiming for &#8220;M&#8221; or &#8220;N.&#8221; So I found myself constantly resorting to the virtual on-screen keyboard, which worked pretty well.</p>
<h5 class="subhed"><strong>BlackBerry Storm2</strong></h5>
<p>The original Storm, RIM&#8217;s first phone without a physical keyboard, didn&#8217;t convert droves of traditional BlackBerry lovers. This was partly because it had an odd typing mechanism where the whole screen moved with each tap on the virtual keyboard. Also, the phone lacked Wi-Fi and, when held vertically, the device offered only a cramped on-screen keyboard with multiple letters on each key.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AS033_ptechJ_DV_20091014165602.jpg" width="262" height="394" alt="ptechJ" /><br />
<br />
BlackBerry&#8217;s Storm2</div>
<p>The Storm2 fixes all those flaws. The screen now stays still when tapped, providing tactile feedback electronically instead of mechanically. This allows for faster, smoother typing. The new model also has Wi-Fi. And you can now use a full, albeit squeezed, virtual keyboard in vertical mode.</p>
<p>In addition, while the dimensions haven&#8217;t changed, the Storm2 looks sleeker and has a few user interface refinements, like an on-screen Send button.</p>
<p>Overall, I found the Storm2 worked well in my tests. Battery life was decent, with 5.5 hours of claimed talk time, and typing was much improved, though I doubt it will satisfy lovers of physical keyboards.</p>
<p>The browser is still inferior to Apple&#8217;s, Google&#8217;s and Palm&#8217;s. And the traditional BlackBerry interface cries out for a major overhaul in a touch device like this, especially when you add a lot of apps. RIM&#8217;s menu and folder metaphor seems tired on this device.</p>
<p>Verizon hasn&#8217;t set a launch date or price for the Storm2, but it&#8217;s likely to appear in November at around $200.</p>
<p>The super-smart-phone war is still in its early stages. There are more and even better devices on the way, and Apple will have plenty of clever competition.</p>
<p><strong>Corrections &#038; Amplifications</strong></p>
<p>The Motorola CLIQ comes with two gigabytes of memory and the $199 iPhone comes with 16 gigabytes. A previous version of this column incorrectly expressed these figures as megabytes, not gigabytes. An earlier version of this column also mistakenly stated, based on a BlackBerry fact sheet, that the Storm2 will ship with two gigabytes of memory. Wednesday night, after the column was published, the company said the Storm2 will actually ship with 18 gigabytes of memory. </p>
<p class="tagline">Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site,<a href="http://walt.allthingsd.com."> walt.allthingsd.com.</a> Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</p>
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		<title>Apple's iTunes 9 Makes it Easier to Share, Organize</title>
		<link>http://ptech.allthingsd.com/20090916/apples-itunes-9-makes-it-easier-to-share-organize/</link>
		<comments>http://ptech.allthingsd.com/20090916/apples-itunes-9-makes-it-easier-to-share-organize/#comments</comments>
		<pubDate>Thu, 17 Sep 2009 01:04:03 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Apple]]></category>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20090916/apples-itunes-9-makes-it-easier-to-share-organize/</guid>
		<description><![CDATA[Walt Mossberg reviews Apple's free iTunes 9 update, which has two outstanding features: Home Sharing and an easier way to organize your library.]]></description>
			<content:encoded><![CDATA[<p>Apple&#8217;s iTunes program is one of the most popular software products in the world. The company says hundreds of millions of copies of iTunes have been downloaded, far exceeding the 220 million iPod music players it has sold. That&#8217;s because many people use iTunes to organize, play and buy music and videos on their computers, or to burn music CDs, even if they don&#8217;t own iPods or iPhones. Ironically, the vast majority of iTunes copies are on Windows PCs, not Apple&#8217;s own Macintosh computers, because Windows machines are much more numerous.</p>
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<p>Last week, Apple released its ninth major version of iTunes &#8212; which first came out in January, 2001, before the iPod even existed &#8212; and I&#8217;ve been testing it. This release is the biggest overhaul of the familiar program in recent years, with improvements in the look and functionality of each of the software&#8217;s three main portions: the media jukebox, the built-in store and the synchronization features that move media and applications to and from iPods and iPhones.</p>
<p>In my tests, performed on multiple Windows PCs and Macs, iTunes 9 worked as advertised, and I found it to be less cluttered, more intelligent and easier to use than the prior version. It synced music and videos properly for me using both an iPod Nano and an iPhone. It&#8217;s available as a free download at <a href="http://apple.com/itunes">apple.com/itunes</a>.</p>
<p>To me, the two biggest new features in iTunes 9 are something called Home Sharing and a new, easier way to organize the apps on an iPhone or iPod Touch.</p>
<p>For years, iTunes users have been able to wirelessly stream music from nearby computers running iTunes whose owners chose to share their music. But Home Sharing takes this one step further, allowing users to actually copy the song files from one computer to another. </p>
<p>Right inside iTunes, you can simply peer into the shared library on another computer set up to allow this, and then select the song you want and drag it into your own library. It doesn&#8217;t delete the original from the other computer.</p>
<p>In my tests, this worked perfectly with music, as well as TV shows, movies and audiobooks, and it worked between any combination of my PCs and Macs. You can even configure Home Sharing to automatically transfer to your library new media purchased on another shared computer.</p>
<p>But Home Sharing has limitations. It only works with a maximum of five computers. These computers must be on the same local network, not connected over the Internet. And they must be the same computers authorized to play copy-protected media you buy from Apple. </p>
<p>With 75,000 apps available for the iPhone and iPod Touch, it has been easy to download so many that your device becomes cluttered, with numerous icons scattered among numerous screens in a manner that isn&#8217;t optimal. There&#8217;s a way to move them around, or delete them, right on the device, but it&#8217;s clumsy, partly because you can&#8217;t see all the screens at once, and partly because it&#8217;s difficult to move an icon from a location on one screen to another location several screens away. </p>
<div id="attachment_996" class="wp-caption aligncenter" style="width: 260px"><a href="http://ptech.allthingsd.com/files/2009/09/itunes9appsync_iphone.jpg" title="The new iTunes lets you organize your iPhone's screen right on your computer" rel="lightbox"><img src="http://ptech.allthingsd.com/files/2009/09/itunes9appsync_iphone-250x160.jpg" alt="The new iTunes lets you organize your iPhone&#039;s screen right on your computer" title="iTunes 9 App Sync" width="250" height="160" class="size-medium wp-image-996" /></a><p class="wp-caption-text">The new iTunes lets you organize your iPhone's screen right on your computer</p></div>
<p>Now, in the new iTunes 9, when you plug in your device, the software displays an exact visual representation of your iPhone or Touch screens right on your computer, and allows you to rearrange them with your mouse. When you disconnect, the new arrangement is retained on the phone. It worked fine for me.</p>
<p>In iTunes 9, you also can create up to 12 automated &#8220;Genius Mixes&#8221; from your personal music library &#8212; essentially personal radio stations consisting of songs iTunes considers to be related, that play on and on. I enjoyed this feature, and found it generally made good choices.</p>
<p>There are also a number of small visual improvements throughout the program. In the jukebox, for instance, you can now locate all songs by a particular artist using a Column Browser &#8212; an optional left-hand column that lists the artists. </p>
<p>In the store, categories like music, movies and TV shows are now arrayed across the top, with drop-down menus for genres. The store also is generally better organized, with richer graphics, more white space and easier navigation.</p>
<p>A small touch of social networking, not exactly Apple&#8217;s historic strength, has been added to iTunes. From inside the store, you can post a link to a favorite title to either Facebook or Twitter, though this of course serves Apple by encouraging others to buy the title.</p>
<p>You can now buy special albums, called &#8220;iTunes LPs,&#8221; that attempt to replicate the experience of old vinyl albums by including lots of extra material. For instance, for one such title by the Doors, iTunes delivered to me liner notes, digital scans of old posters and set lists, plus photos and video interviews. Another, called Mayhem, by the singer/actor Tyrese Gibson, includes just one song, but also a vivid digital comic book with voiced dialogue.</p>
<p>However, these iTunes LPs take up a lot of space on your hard disk &#8212; about half a gigabyte each for the ones I tried.</p>
<p>Overall, iTunes 9 is a nice improvement on a much-used program.</p>
<p class="tagline">Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://walt.allthingsd.com">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</p>
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		<title>New Safari Browser Succeeds at Speed, Flops on Features</title>
		<link>http://ptech.allthingsd.com/20090304/new-safari-browser-succeeds-at-speed-flops-on-features/</link>
		<comments>http://ptech.allthingsd.com/20090304/new-safari-browser-succeeds-at-speed-flops-on-features/#comments</comments>
		<pubDate>Thu, 05 Mar 2009 02:02:03 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20090304/new-safari-browser-succeeds-at-speed-flops-on-features/</guid>
		<description><![CDATA[Walt reviews the latest version of Apple's Safari browser, which hopes to overtake rival browsers Mozilla Firefox, Google Chrome and Microsoft's Internet Explorer.]]></description>
			<content:encoded><![CDATA[<p>Apple&#8217;s Safari browser has always been speedy and has introduced its share of innovations. While it is mostly used on Apple&#8217;s own Macintosh computers, with which it is bundled, Safari also comes in a Windows version and it is the browser on the iPhone as well.</p>
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<p>Last week, Apple released a new version 4 of Safari, for Mac and Windows, that it claims is the world&#8217;s fastest browser, and that has a number of new graphical features Apple says will make it easier to navigate the Web. Safari 4 is labeled as a beta, and both the Windows and Mac versions are free downloads at <a href="http://apple.com/safari" rel="external">apple.com/safari</a>.</p>
<p>I&#8217;ve been testing the new Safari on both operating systems, comparing it with Microsoft&#8217;s Internet Explorer, Mozilla Firefox and Google Chrome. My verdict is that Safari 4 really is significantly faster than its rivals, but that its user-interface changes are a big disappointment. They either add relatively minor eye candy, are catch-ups to features introduced by rivals, or actually make the browser harder to use.</p>
<p>First, let&#8217;s talk about speed. I tested Safari 4 on multiple Macs, and on multiple Windows PCs running Vista and XP. I did these tests on three different networks &#8212; a fast fiber-optic service, a typical hotel Internet connection, and a relatively slow cellphone data card.</p>
<p>On each type of connection, I timed the loading of a variety of common Web sites, like Facebook, The Wall Street Journal, the New York Times and Major League Baseball, both individually and in folders that opened multiple sites simultaneously in tabs.</p>
<p>The results were striking. In nearly every case, Safari 4 was much faster than any of the other browsers. In many of my tests, it required only a third or a half of the time to load a given page, or a group of sites, as the other browsers did, even though all were running on the same computer and the same Internet connection.</p>
<p>I was especially interested to see that Safari 4 for Windows blew away Google&#8217;s Chrome in my tests, even though both browsers share some open-source technology managed by Apple but licensed to others.</p>
<p>In some cases, where the new Safari&#8217;s speed advantage was just a few seconds, that quickness may seem unimportant. But, when opening a large number of pages in tabs, it really makes a difference. For instance, on my fastest test network, Safari 4 for Windows fully opened a folder of 21 news sites in 43 seconds, while it took the new IE 8 over two minutes to perform the same task.</p>
<p>I wish I could be more enthusiastic about the other changes in Safari, but I can&#8217;t. Apple&#8217;s worst decision was to move the tabs that represent open pages to the very top edge of the browser screen, above all the toolbars and menus, instead of below the toolbars and menus, where they have traditionally resided.</p>
<p>This move was copied from Chrome, and Apple says it makes the tabs easier to discover. But I disagree strongly. Apple&#8217;s implementation, in my opinion, makes the tabs harder to see and use on a crowded computer screen and separates the tabs too much from the content in the pages they represent. This is a particular problem in Vista, whose translucent window title bars can make the tabs almost impossible to read.</p>
<p>In another unfortunate choice, Safari 4 has done away with the progress bar that shows how much of a page has loaded. The company says it did this because Web pages are now so complex that the bar was no longer fully accurate. But I believe users like to see where they are in the page-loading process, even if it&#8217;s only a rough approximation.</p>
<p>I am not alone in this sentiment. Already, Apple-oriented Web sites which normally defend the company&#8217;s every move are publishing instructions on how to hack Safari 4 to restore the old tab system and the progress bar.</p>
<p>The new graphical features are just OK. Now, when you open a new tab, without specifying a Web address, Safari fills the formerly empty space with a gorgeous graphical representation of your most-visited Web sites. You can simply click on any of these to go right to that page. It even indicates when a page has changed since you last viewed it.</p>
<p>This is nice, but it copies a feature already in Chrome, and I believe most people won&#8217;t see it much, since they usually know in advance which site they want to view in a new tab.</p>
<p>Apple has also adopted &#8220;cover flow,&#8221; iTunes&#8217; visual method for navigating albums, for the bookmark organizer in Safari. It shows a preview of each page in your bookmark list. Again, this is fine, but not a big deal.</p>
<p>Safari 4 also catches up to its rivals by offering suggestions of what you are looking for when you type in a Web address or search term. This worked well, but not any better than it does in other browsers.</p>
<p>Finally, the Windows version of Safari now looks and works much more like a standard Windows program than a Mac program. It has traditional Windows-style buttons and behaviors, which Safari lacked before.</p>
<p>Overall, Safari 4 is a mixed bag. The speed is great, but the design changes range from mildly interesting to downright annoying.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</em></p>
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		<title>Synchronizing Your Bookmarks on All Your PCs</title>
		<link>http://ptech.allthingsd.com/20090204/synchronizing-your-bookmarks-on-all-your-pcs/</link>
		<comments>http://ptech.allthingsd.com/20090204/synchronizing-your-bookmarks-on-all-your-pcs/#comments</comments>
		<pubDate>Thu, 05 Feb 2009 02:02:03 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20090204/synchronizing-your-bookmarks-on-all-your-pcs/</guid>
		<description><![CDATA[Walt reviews Foxmarks, a tool for synchronizing your bookmarks automatically among all your computers, Windows or Mac, and across all the main brands of Web browsers.]]></description>
			<content:encoded><![CDATA[<p>Lots of people now have multiple computers, at home and at work, and many use more than one Web browser. That makes it hard to keep bookmarks straight. If, for instance, you bookmark a Web site as a &#8220;Favorite&#8221; on your PC at work using Microsoft&#8217;s (MSFT) Internet Explorer, it doesn&#8217;t automatically show up as a bookmark in Apple&#8217;s (AAPL) Safari browser on your Macintosh at home.</p>
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<p>But I&#8217;ve been testing a new, free program, available now, that aims to solve this problem. It synchronizes your bookmarks automatically among all your computers, Windows or Mac, and across all the main brands of Web browsers &#8212; Internet Explorer, Safari and Mozilla&#8217;s Firefox. On PCs running Windows XP or Vista, it works with Internet Explorer and Firefox. On Macs, it works with Safari and Firefox.</p>
<p>The program is called Foxmarks, and it&#8217;s from a San Francisco company of the same name. The Foxmarks software has been around since 2006, but worked only with the Firefox browser &#8212; hence the name. Yet Firefox isn&#8217;t the dominant choice on either Windows or Mac. So the company decided to expand the product to Internet Explorer, which is the built-in browser on Windows (and thus No. 1 in the world) and Safari, which is the built-in browser on Mac.</p>
<p>This new version, available for download at foxmarks.com, doesn&#8217;t merely synchronize your bookmarks between copies of the same browser. It synchronizes them between different browser brands, even if some are running on Windows PCs and some on Macs.</p>
<p><img src="http://online.wsj.com/public/resources/images/EK-AE515_PTECH_D_20090204143423.jpg" alt="Foxmarks" height="174" width="262" class="aligncenter" /></p>
<p>In my tests, Foxmarks worked well, with a few minor caveats. After using it for five days, I now have exactly the same set of bookmarks (or Favorites, in Internet Explorer&#8217;s parlance), arranged in the same order, on multiple computers &#8212; Windows and Mac &#8212; in a total of 12 different copies of Internet Explorer, Firefox and Safari.</p>
<p>There&#8217;s a different version of Foxmarks customized for each of the three main browsers, but each talks to the same password-protected Web account, which contains the latest version of your bookmarks. When you add, delete, rename or rearrange any bookmark in any browser on any of your computers, the Foxmarks software sends the change up to the Web account. Then, the next time any of your other browsers checks with the Web account, it receives the change.</p>
<p>For example, in my tests, I bookmarked a Wikipedia article in Firefox on my Dell (DELL) running Windows Vista. Foxmarks then caused that same new bookmark to appear in Internet Explorer on the same Dell, and in both Firefox and Safari on my Apple Macintosh computer. And, on each machine, the new bookmark for the Wikipedia article was in the same location.</p>
<p>In another case, I changed the order of two bookmarks in the Bookmarks Bar in Safari on one of my Macs, and the same re-ordering was replicated on a Windows PC in the Links Toolbar of IE and in the Bookmarks Toolbar of Firefox.</p>
<p>If you don&#8217;t want exactly the same set of bookmarks on all your machines, you can set up different profiles with different bookmarks for your work and home computers.</p>
<p>You can access the password-protected Web site containing your bookmarks from any PC, even if it isn&#8217;t one of yours, and can view a customized version of this site via the browser on an iPhone or other smart phone. You can even set up a mobile profile that will show you just a subset of your bookmarks in your phone&#8217;s Web browser, though you can&#8217;t sync bookmarks to and from a phone.</p>
<p>From the Web, you can alter your bookmarks, and these changes will then be pushed down to the browsers on your computers. You also can share bookmarks with others via email or an RSS feed.</p>
<p>There are other Web-based repositories of bookmarks, notably a service called Delicious. But none that I know of automatically synchronizes bookmarks among browsers and computers, which is the main function of Foxmarks.</p>
<p>Foxmarks has another feature: It can also sync stored passwords for Web sites you frequently visit. But this trick works only in Firefox, and in my tests didn&#8217;t work properly all the time.</p>
<p>The software has a few other limitations and glitches. The Internet Explorer version is still labeled a beta, or test, version because it still produces occasional syncing errors, especially in Vista. That was true in my tests, and I&#8217;d be wary of using it with Vista, though it performed solidly in Windows XP. It works reliably only with Internet Explorer 6 or 7, not the pre-release version of Internet Explorer 8, which the company isn&#8217;t yet supporting.</p>
<p>On the Mac, Foxmarks works only with the current Leopard version of the operating system and the current version 3 of Safari. It doesn&#8217;t work with the Windows version of Safari.</p>
<p>And syncing isn&#8217;t instant. It can take as long as an hour for each computer to check with the Web site and get the changes.</p>
<p>The company plans to keep Foxmarks free, but is hoping to make money from future, unspecified products.</p>
<p>Foxmarks is a clever, well-done product that can help users of multiple computers and multiple browsers to keep their Web lives in order.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</em></p>
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		<title>BlackBerry's Storm Presses   Into the Touch-Phone Fray</title>
		<link>http://ptech.allthingsd.com/20081119/blackberrys-storm-presses-into-the-touch-phone-fray/</link>
		<comments>http://ptech.allthingsd.com/20081119/blackberrys-storm-presses-into-the-touch-phone-fray/#comments</comments>
		<pubDate>Thu, 20 Nov 2008 02:32:02 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20081119/blackberrys-storm-presses-into-the-touch-phone-fray/</guid>
		<description><![CDATA[Walt reviews the hotly anticipated BlackBerry Storm, the first BlackBerry model without a physical keyboard. Typing and navigation require tapping on glass, just as users do on the iPhone. Verizon will be selling the Storm for $250 with a two-year contract, though a $50 mail-in rebate can bring the price down close to the $199 that Apple charges for the base model of the iPhone.]]></description>
			<content:encoded><![CDATA[<p>To its fiercest devotees, one of the best things about the BlackBerry is its carefully designed physical keyboard, which the skilled BlackBerry addict can play like a violin. These folks scorn Apple&#8217;s popular iPhone, whose keyboard is virtual and must be operated by tapping on the screen.</p>
<p>But, on Friday, <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=vz'>Verizon Wireless</a> and <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=RIMM'>Research in Motion</a> (RIMM), the BlackBerry&#8217;s maker, will do the unthinkable: They will introduce a BlackBerry model without a physical keyboard, one where typing and navigating require tapping on glass, just as users do on the iPhone. This new model is called the BlackBerry Storm, and will sell for $250 with a two-year contract, though a $50 mail-in rebate can bring the price down close to the $199 that Apple (AAPL) charges for the base model of the iPhone.</p>
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<p>Despite its lack of a keyboard, the Storm is a real BlackBerry in every other respect, with push email, corporate features and the familiar BlackBerry menus. In many respects, the Storm is a touch-based, large-screen version of the recently released BlackBerry Bold, which is the most polished version of a traditional BlackBerry. It is also the latest member of the new class of hand-held computers, the super-smart phone category kicked off by the iPhone last year and joined by the Google G1 earlier this year.</p>
<p>The Storm sports a large, high-resolution touch screen that fills most of its surface and automatically switches from portrait to landscape mode when the phone is turned. There&#8217;s also a forthcoming souped-up download store for third-party software, meant to be similar to the ones on the iPhone and the Google (GOOG) phone. And the Storm can even be used in European and other countries where most Verizon (VZ) phones don&#8217;t work.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/PJ-AN681_pjPTEC_G_20081119135615.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/PJ-AN681_pjPTEC_G_20081119135615.jpg" alt="BlackBerry's Storm Presses Into the Touch-Phone Fray" height="253" width="380" /></a><br />BlackBerry Storm&#8217;s touch screen switches from portrait to landscape mode when turned, and aims to make typing on glass feel more like typing on a real keyboard.</div>
<p>However, the biggest innovation in the Storm is a clever feature RIM hopes will give it a big advantage over the iPhone. When you strike a key or icon on the Storm&#8217;s screen, you feel a physical sensation, as if you were pressing down on a real key or button. That&#8217;s because you are, in fact, pressing a real button. The entire glass display is one large button, mounted on a mechanical substructure that allows it to be depressed when pressure is applied.</p>
<p>The idea behind this feature is to make typing on glass feel much more like typing on a real keyboard, and thus to make the virtual keyboard, and the touch interface, more acceptable to people used to physical keyboards and buttons. This push-down screen also replaces the side-mounted scroll wheel or track ball on other BlackBerrys for activating menu choices and icons.</p>
<p>But, in my tests, this physical feedback feature, which RIM calls SurePress, didn&#8217;t magically turn the Storm&#8217;s touch interface and virtual keyboard into their physical counterparts. The feature does provide a more reassuring confirmation that a key has been struck or an icon has been clicked than the mere visual feedback one receives from the iPhone. But neither I, nor any of the several BlackBerry addicts I asked to try it out, considered typing on the Storm&#8217;s keyboard to be very similar to using the keyboard of a traditional full-sized BlackBerry.</p>
<p>In my opinion, using the Storm&#8217;s keyboard is much more like using the iPhone&#8217;s keyboard than a traditional BlackBerry&#8217;s. I found that I could type quite well on the Storm after awhile, but that a greater adjustment, and more practice, were required than with a physical keyboard.</p>
<p>The Storm also has a keyboard oddity that I found annoying, and that may put off others. It presents you with a full virtual keyboard only when you are holding it horizontally. When you hold the Storm vertically, you get a mashed-up keyboard, like the one on the narrower BlackBerry Pearl, which has multiple letters on each key. This keyboard design relies on software to guess which letter you meant to press. You can also switch to a virtual cellphone-style keypad that requires you to hit each key multiple times.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/PJ-AN682_pjPTEC_G_20081119143856.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/PJ-AN682_pjPTEC_G_20081119143856.jpg" alt="BlackBerry's Storm Presses Into the Touch-Phone Fray" height="253" width="380" /></a><br />From left, BlackBerry Storm, Google G1, and iPhone 3G</div>
<p>This is a curious design decision. Once a company ditches a physical keyboard for a virtual one, it can create all kinds of keyboard variations. RIM could have offered a full, vertically oriented keyboard, even if it would have had smaller, more closely spaced keys.</p>
<p>RIM also failed to customize the Storm&#8217;s virtual keyboard for some common, specific tasks. For instance, on the iPhone, when you are typing in a Web address in the browser, the keyboard morphs to offer a convenient key that automatically enters &#8220;.com&#8221;. Not so on the Storm.</p>
<p>There&#8217;s another glaring deficit in the Storm: It lacks Wi-Fi capability. This means that, unlike on the Bold, the iPhone or the Google G1, if high-speed cellphone data service is absent or pokey, you can&#8217;t fall back on speedy Wi-Fi connections in public places. And, at home or in the office, you can&#8217;t take advantage of Wi-Fi connections that are often much faster than cellphone data networks.</p>
<p>The Storm has some important advantages over the iPhone. Its screen, while 7% smaller physically, offers about 13% higher resolution. Photos and videos look beautiful on it. It has much better battery life for phone calls than either the iPhone or the Google G1. While the latter two phones deliver just under their claimed five hours of talk time, in my tests, the Storm lasted a bit over six hours, which is actually half an hour more than its claimed 5.5 hours of talk time. And the Storm has a removable battery, unlike its Apple rival.</p>
<p>This new BlackBerry comes with more memory than the similarly priced base model of the iPhone &#8212; nine gigabytes versus eight gigabytes. And, unlike the iPhone&#8217;s memory, the Storm&#8217;s is expandable, via larger flash cards.</p>
<p>The Storm&#8217;s camera is much better than the iPhone&#8217;s, at 3.2 megapixels, versus just 2 megapixels for the Apple device. It also has zoom and flash, features the iPhone&#8217;s camera lacks. And, unlike the iPhone or the Google G1, the Storm can record videos. In my tests, all of these camera features worked well.</p>
<p>Also, the Storm has copy and paste functionality; MMS (a service for sending photos directly to other phones without using email); voice dialing; and the ability to act as a modem for your laptop. It also allows you to edit, and not just to view, Microsoft (MSFT) Office documents. All of these features are missing from the iPhone out of the box.</p>
<p>The Storm also has a better speaker than the iPhone, and a noise-canceling microphone system. Phone calls, even on speaker phone, were crisp, clear and plenty loud. Physically, the Storm is attractive but hardly svelte. While it&#8217;s about the same length and width as the iPhone, it is 15% thicker and 17% heavier &#8212; almost as heavy as the chunky G1.</p>
<p>The Verizon high-speed network on which the Storm runs is older and better-established than either the T-Mobile (DT) high-speed system the G1 uses or the AT&#038;T (T) 3G network used by the current iPhone. Where Verizon&#8217;s high-speed data coverage is strong, the Storm flies.</p>
<p>But, because it lacks Wi-Fi, the Storm can be much slower at Web access than its main competitors. I tested these Web speeds in two hotels in Silicon Valley. In the first, where Verizon reception was strong, the Storm trounced the iPhone on cellphone data speeds, averaging over 800 kilobits per second to the iPhone&#8217;s 621 kbps over AT&#038;T. But, when I switched the iPhone to use the hotel&#8217;s Wi-Fi network, it beat the Storm by 100 kbps or so.</p>
<p>At the second hotel, barely a mile away, the Storm&#8217;s lack of Wi-Fi hurt much more. There, Verizon&#8217;s signal was poor, and data speeds on the Storm averaged a horrible 96 kbps. But the iPhone on AT&#038;T averaged 459 kbps, and on Wi-Fi the iPhone averaged 785 kbps.</p>
<p>My test Storm, which was a near-final model missing only a few minor software tweaks, was also sluggish at some tasks. It took noticeably longer than the iPhone to flip the first photo from landscape to portrait orientation, or to start the process of flipping through a series of photos by swiping them with a finger. And some other tasks were also slow. It&#8217;s possible that production models will be quicker.</p>
<p>Rim has tweaked the familiar BlackBerry user interface for the touch screen, and in general these changes worked well. You select the menu item or icon you want with a light touch, then press down on the screen to activate or confirm your choice. There are even a couple of cool new touch features. For instance, in a list of emails, if you lightly touch and hold one entry, the Storm shows you all messages in that thread.</p>
<p>But this combination of a light touch followed by a hard press on the large screen took some practice, just like typing did. It befuddled several BlackBerry veterans at first.</p>
<p>And some common tasks took more steps than on the iPhone. For instance, emailing a link from a Web page required four steps on the Storm, versus two on the Apple device. The Storm&#8217;s email system will be familiar to every BlackBerry user. It has the same corporate email features as other BlackBerrys, and I was easily able as well to use a BlackBerry Internet email account and to set up several personal email accounts, including Gmail.</p>
<p>The Web browser is much improved over the one in older BlackBerry models, and offers multiple ways to view and navigate pages, including one in which a finger moves a cursor, just as on a PC. But I found that panning and zooming in the browser was a bit slower and more awkward than on the iPhone. And, to make some Web sites work properly, I had to dig through menus to change options.</p>
<p>Using the BlackBerry desktop software, I was easily able to synchronize my calendar and contact data over a cable from a Windows PC. (There&#8217;s also Mac software for the same task.) But, unlike the iPhone or the G1, the Storm doesn&#8217;t offer wireless synchronization from consumer services, only from corporate servers.</p>
<p>The Storm&#8217;s multimedia software isn&#8217;t as fancy as the iPhone&#8217;s, but it&#8217;s better than the G1&#8217;s, and worked very well in my tests.</p>
<p>Overall, the Storm is a very capable handheld computer that will appeal to BlackBerry users who have been pining for a touch-controlled device with a larger screen. And it offers yet another good option for anyone who is looking to buy one of the new, more powerful, pocket computers.</p>
<p><a href="http://s.wsj.net/public/resources/images/PJ-AN682_pjPTEC_NS_20081119143856.gif" title="Blackberry Storm Comparison Chart" rel="lightbox"><img src="http://s.wsj.net/public/resources/images/PJ-AN682_pjPTEC_NS_20081119143856.gif" width="380" height="192" alt="Blackberry Storm Comparison Chart" /></a></p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</em></p>
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		<title>Internet-a-Gogo: Airlines to Offer In-Flight Access</title>
		<link>http://ptech.allthingsd.com/20080619/internet-a-gogo-airlines-to-offer-in-flight-access/</link>
		<comments>http://ptech.allthingsd.com/20080619/internet-a-gogo-airlines-to-offer-in-flight-access/#comments</comments>
		<pubDate>Thu, 19 Jun 2008 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20080619/internet-a-gogo-airlines-to-offer-in-flight-access/</guid>
		<description><![CDATA[This summer, Wi-Fi access will arrive in the passenger cabins of some commercial U.S. airliners with a new system called Gogo. For travelers who want to stay connected in the air, Gogo does the job, but it has its limitations.]]></description>
			<content:encoded><![CDATA[<p>Attention, laptop-toting U.S. airline passengers! You are either about to become much more productive and happy, or to lose one of your last refuges from the digital deluge that afflicts your life.</p>
<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1616739087}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
<p>Beginning this summer, as soon as next month, wireless Internet access will arrive in the passenger cabins of some commercial U.S. airliners.</p>
<p>On these Internet-equipped planes, any passenger with a Wi-Fi enabled laptop &#8212; or a cellphone with Wi-Fi &#8212; will be able to do almost everything he or she could do online at home or at the office. That includes surfing the Web, using email, having instant-messenger text chats, downloading and uploading files, and streaming video and audio.</p>
<p>In fact, I did all these things a few days ago on a test flight using the new system, called Gogo. During the flight from San Francisco to Denver, on a small test jet, I could operate online as if I were sitting at my desk, or in a Starbucks. I used Dell (DELL) and Apple (AAPL) laptops, a BlackBerry (RIMM), a Windows Mobile phone and an iPhone to perform all the most common online tasks, while soaring over majestic mountains and glorious national parks.</p>
<p>I sent and received emails on Microsoft (MSFT) Outlook and Apple Mail, including messages with hefty attachments. I conducted IM chats on AOL (TWX) Instant Messenger and Google (GOOG) Talk. Using all the major Web browsers, I called up dozens of Web sites, and watched video clips on Hulu and YouTube. I downloaded photos, songs, PDF files and Microsoft Office documents. I used all the Internet functions on the iPhone, and on the Wi-Fi-equipped BlackBerry and Windows Mobile phone.</p>
<p>One important caveat: Gogo is a data-only system. It doesn&#8217;t allow phone calls and will block all services that allow voice conversations to be made over the Internet.</p>
<p>Gogo will launch on three American Airlines (AMR) routes, likely in July. The first planes to use it will be American&#8217;s 15 Boeing 767s flying between New York and Los Angeles, San Francisco and Miami. Later in the year, Gogo will be available on all of Virgin America&#8217;s small number of routes, and possibly additional American routes, if the first deployment works well. It&#8217;s supplied to the airlines by a Denver-based company called Aircell, which says it is in negotiations to offer the Gogo service on several other major U.S. airlines by next year.</p>
<p>The Gogo service will cost a flat fee of $12.95 for flights of three hours or longer, and $9.95 for shorter trips. You log into Gogo as you would any commercial Internet service, registering on a special Web page. Aircell plans to allow advance sign-up, so you&#8217;d only have to enter an ID and password on the plane. No add-on software, hardware or cables are required.</p>
<p>A few Web functions will be offered free from Gogo, including access to the American Airlines Web site, to Frommer&#8217;s online travel guides and to a limited selection of articles from The Wall Street Journal.</p>
<p>Gogo isn&#8217;t the first in-plane Internet service. A few years ago, Lufthansa (LHA.MU) offered a satellite-based service from Boeing (BA), mainly on over-ocean flights, but it was canceled.</p>
<p>The service operates at respectable, if not blazing, speeds &#8212; similar to what you&#8217;d get on a cellular broadband service or a slow home DSL line. On my test flight, download speeds varied from 266 kilobits per second to about 1.4 megabits per second, with the most typical speeds hovering between 500 and 600 kbps. Upload speeds were between 250 and 300 kbps. I found that most of the tasks I tested, except for streaming video, felt smooth and normal.</p>
<p>Speeds could degrade on a large plane with scores of people online simultaneously. But Aircell claims it has the technology to make my experience representative for anyone doing common tasks, such as Web surfing and email. During my test flight, eight laptops and six Wi-Fi-enabled smart phones were using the system simultaneously. All registered decent speeds, except for a couple of minutes when the plane was crossing between the zones controlled by the company&#8217;s ground-based towers.</p>
<p>Aircell gets Internet access to the planes through a network of 92 towers scattered across North America. These essentially are cellphone towers, carrying a high-speed cellphone data signal, except that the Aircell antennas point up, into the sky. A receiver on the underside of the aircraft picks up the signal, which is then distributed through the plane via Wi-Fi.</p>
<p>The companies say Gogo is safe and won&#8217;t interfere with the plane&#8217;s operation. It is government-approved, and pilots can shut the system off should they deem it necessary.</p>
<p>Gogo has some limitations. The service plans to allocate its capacity so that low-bandwidth activities like Web surfing and email take priority over high-bandwidth ones like streaming video. That means you may find video to be slow and halting.</p>
<p>And Gogo is a North American, land-based service only. It won&#8217;t work over the oceans and, for now, it won&#8217;t work on other continents.</p>
<p>But for U.S. travelers who want to stay connected in the air, Gogo does the job.</p>
<ul>
<li>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</li>
</ul>
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		<title>Samsung's Instinct Doesn't Ring True as an iPhone Clone</title>
		<link>http://ptech.allthingsd.com/20080612/samsungs-instinct-doesnt-ring-true-as-an-iphone-clone/</link>
		<comments>http://ptech.allthingsd.com/20080612/samsungs-instinct-doesnt-ring-true-as-an-iphone-clone/#comments</comments>
		<pubDate>Thu, 12 Jun 2008 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20080612/samsungs-instinct-doesnt-ring-true-as-an-iphone-clone/</guid>
		<description><![CDATA[The parade of iPhone lookalikes continues, and the latest to arrive is the Samsung Instinct. While it isn't a bad phone and has some features the Apple product lacks, it's no match for the iPhone.]]></description>
			<content:encoded><![CDATA[<p>The parade of iPhone lookalikes continues. Soon after <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=aapl'>Apple</a> (AAPL) announced the first iPhone a year ago, factories in Asia, at the behest of U.S. phone carriers, were asked to respond to the sleek, touch-screen device. Some already have reached America; more are coming.</p>
<p>The latest to arrive is the Samsung Instinct, to be introduced by <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=S'>Sprint</a> (S) on June 20. I&#8217;ve been testing the Instinct, and while it isn&#8217;t a bad phone and has some features the Apple product lacks, it&#8217;s no match for the iPhone. The manufacturers haven&#8217;t replicated the iPhone&#8217;s greatest strength: beautiful, powerful, breakthrough software.</p>
<div class="media-LEFT" style="width: 250px;"><img src="http://online.wsj.com/public/resources/images/PJ-AM562_pjPTEC_20080611125215.jpg" alt="Samsung Instinct" height="573" width="250" /><br />Samsung Instinct</div>
<p>Also, the timing of the Instinct is unfortunate. It was designed to go up against the first iPhone. Sprint even has a Web site (<a href="http://nowisgood.com" rel="external">nowisgood.com</a>) comparing the two devices. But the Instinct will go on sale only three weeks before Apple and AT&amp;T (T) start selling the new 3G iPhone, the second-generation model announced earlier this week. This second iPhone model corrects some of the first model&#8217;s main weaknesses, wiping out some advantages Sprint hoped the Instinct would have.</p>
<p>Before getting into the details of the Instinct, a few words about the new iPhone, its main competition. I don&#8217;t do full reviews of products until I have tested them extensively, but my first impressions of the 3G iPhone are largely positive.</p>
<p>The price of the new iPhone&#8217;s base model, which comes with 8 gigabytes of memory, is $199, a 50% price cut from the comparable first-generation model. Yet, it now works on AT&amp;T&#8217;s fastest data network, promising anywhere from two to five times the speed of its predecessor. It also has GPS for tracking your location, and fully supports over-the-air synchronization of email, contacts and calendars &#8212; through Microsoft (MSFT) Exchange in corporations or via a similar new consumer service from Apple called MobileMe. And you&#8217;ll be able to download directly to the phone a whole universe of third-party programs, from productivity software to games.</p>
<p>On the downside, the new iPhone&#8217;s camera remains very basic and still can&#8217;t capture video. For people who prefer physical keyboards, the iPhone will still fall short. It continues to include only a virtual onscreen keyboard. And the iPhone remains locked to a single carrier in the U.S., AT&amp;T, which will charge $10 more per month for unlimited data consumption on the device.</p>
<p>The iPhone, along with some competitors like the BlackBerry, are really hand-held computers that happen to make voice calls. And they&#8217;re getting more powerful and innovative. So far, competitors like the Instinct, while trying to look like iPhones, are still mainly voice devices with so-so computing features tacked on.</p>
<p>For instance, while the Instinct is a touch-screen device, it lacks the iPhone&#8217;s &#8220;multi-touch&#8221; system, which includes features that recognize multiple fingers and gestures, and allows actions like shrinking a photo by &#8220;pinching&#8221; it. The touch system on the Instinct is more like that on an ancient ATM than a cutting-edge gadget, even though it has a gimmicky feedback mechanism that gives you a tiny vibration-jolt when you press an icon.</p>
<p>Physically, the Instinct looks a lot like the iPhone &#8212; a dark slab without a physical keyboard or many buttons dominated by a large screen. It&#8217;s a bit longer and thicker than the iPhone, but a tad narrower and lighter. Its screen is smaller than the iPhone&#8217;s and has lower resolution.</p>
<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1601306878}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
<p>The Instinct has the same $199 price tag as the new iPhone, after a rebate and with a two-year contract. Service plans are likely to start at around $70, in line with the minimum monthly fee AT&amp;T will charge on the new iPhone. But it comes with just one-quarter of the memory the base iPhone includes.</p>
<p>Like the 3G iPhone, the Instinct runs on a fast cellular network that promises speeds similar to what people get with slow home DSL service. In my tests, it seemed to deliver this promised speed. It also has GPS and navigation. But, unlike the iPhone, the Instinct lacks Wi-Fi wireless networking, which can often be faster than the cellphone networks or available where there is no speedy cellphone coverage.</p>
<p>The Instinct has a removable battery, something the iPhone lacks. And Sprint claims 5.7 hours of talk time on one charge, more than the five hours that Apple claims for its 3G model. Sprint&#8217;s new baby has a few other features that even the latest iPhone omits, such as a built-in service for viewing TV shows and a voice-command system.</p>
<p>But I found its email system and Web browser to be less sophisticated than the iPhone&#8217;s or the BlackBerry&#8217;s. I also thought the phone&#8217;s onscreen keyboard was harder to use than Apple&#8217;s. It would flip unpredictably from landscape to portrait mode. The Instinct does allow handwriting recognition as an alternative, something the iPhone doesn&#8217;t.</p>
<p>If you&#8217;re a devoted Sprint customer, or want to avoid AT&amp;T, the Instinct is an OK choice. But it&#8217;s no iPhone.</p>
<ul>
<li>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</li>
</ul>
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		<title>Mozilla Firefox 3.0 Is the Best Browser for Web -- For Now</title>
		<link>http://ptech.allthingsd.com/20080605/mozilla-firefox-30-is-the-best-browser-for-web-for-now/</link>
		<comments>http://ptech.allthingsd.com/20080605/mozilla-firefox-30-is-the-best-browser-for-web-for-now/#comments</comments>
		<pubDate>Thu, 05 Jun 2008 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20080605/mozilla-firefox-30-is-the-best-browser-for-web-for-now/</guid>
		<description><![CDATA[Mozilla Firefox 3.0 is the best Web browser out there right now, and it tops the current versions of both IE and Safari in features, speed and security, writes Walt Mossberg. It is easy to install and easy to use, even for a mainstream, non-technical user.]]></description>
			<content:encoded><![CDATA[<p>If you buy a new Windows Vista PC, it comes with a decent built-in Web browser, Internet Explorer 7. If you buy a new Macintosh computer, it comes with a decent built-in Web browser, Safari 3.0. So why would you want or need a different Web browser?</p>
<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1577985394}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
<p>That is the question that Mozilla, the nonprofit organization that makes the leading alternative browser, hopes to answer this month when it releases version 3.0 of its Firefox Web browser. In some tech-industry circles, Firefox already is preferred over Microsoft&#8217;s (MSFT) Internet Explorer and Apple&#8217;s (AAPL) Safari, but it still isn&#8217;t used by most people, and Mozilla is hoping to broaden its appeal.</p>
<p>The new version will be released simultaneously for Windows and the Mac&#8217;s OS X operating system, as well as for Linux. While each of the three editions will have the visual style of the operating system on which it runs, all three will have the same features.</p>
<p>I&#8217;ve been using prerelease versions of Firefox 3.0 for months, and have recently been testing a near-final version and comparing it closely to IE and to Safari. I have tested it on multiple Windows PCs and Macs, on desktops and laptops, over slow connections and fast ones. I have tried it with well over 100 Web sites.</p>
<p>My verdict is that Firefox 3.0 is the best Web browser out there right now, and that it tops the current versions of both IE and Safari in features, speed and security. It is easy to install and easy to use, even for a mainstream, non-technical user. It can be downloaded, free, at <a href="http://mozilla.com" rel="external">mozilla.com</a> by clicking on &#8220;Firefox 3 Sneak Peek.&#8221;</p>
<p>This situation may change. Microsoft is working on a new version of IE, scheduled to be unveiled later this year, with some impressive new features. And Apple is always working on new iterations of Safari, though it is secretive and hasn&#8217;t disclosed its plans. But for now, in my view, Firefox 3.0 rules on both Windows and Mac.</p>
<p>I couldn&#8217;t find any significant downsides to Firefox 3.0. Every page I tried rendered properly and rapidly on both platforms. I ran into only one glitch, in a preference setting. That problem appeared on only one of my four test machines and was fixable with the help of Mozilla, albeit via a geeky method.</p>
<p>In the one or two cases where Firefox lacked a feature I thought important, such as the &#8220;auto fill&#8221; feature in Safari that can quickly fill out an online form, I was able to find an add-on that did the trick from Mozilla&#8217;s vast library of add-ons, which are written by people all over the world. (One caution: Some existing add-ons won&#8217;t work with the new version until their authors update them.)</p>
<p>When Firefox first came out, it was the fastest browser, but it lost that title over the years. However, in my tests, this new third version of Firefox regained the speed crown. It beat IE 7 handily on my test Windows computers and edged Safari slightly on my test Macs.</p>
<p>For example, using a new Dell (DELL) XPS One desktop, I opened identical folders containing the same 16 bookmarks on both IE 7 and Firefox 3.0. IE took 37 seconds to completely display the 16 pages, but the new Firefox did it in just 23 seconds. On a new Apple iMac, I did a similar, but more daunting, test &#8212; opening identical folders containing 24 bookmarks. Safari rendered all of the pages in 36 seconds, but the new Firefox finished the job in 32 seconds.</p>
<p>The latest Firefox has a number of new and improved features. If you type any word or phrase into its address bar, the browser instantly searches your history and bookmarks for a possible match, to save you from typing or combing through your bookmark list.</p>
<p>The whole process of managing bookmarks has been vastly simplified. Every Web address is accompanied by a star icon at the right. To bookmark the site, you just click the star once. No other action is required. To specify where to file the bookmark, you click the star twice. You also can remove bookmarks by clicking the star. And you can tag bookmarks with key words, to make it easier to find them.</p>
<p>There are also smart bookmark folders, which gather your most visited sites, or most recently bookmarked sites, automatically into folders. You also now can more easily back up and restore your bookmarks, complete with tags.</p>
<p>Security is also improved. The old version of Firefox would warn you when a site you were visiting appeared to be a fake, designed to steal your identity. (IE has a similar feature, though Safari doesn&#8217;t.) But Firefox 3.0 now warns you about sites that are known for trying to plant viruses, spyware and other malicious software on your computer, a warning the other big browsers don&#8217;t yet provide.</p>
<p>With one click, Firefox 3.0 also provides details about who owns the site you&#8217;re visiting, and whether it&#8217;s encrypted, if the site owner has adopted a special type of security certificate.</p>
<p>My bottom line: Even though you already have a built-in browser, Firefox 3.0 can improve your Web experience.</p>
<ul>
<li>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</li>
</ul>
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		<title>How to Avoid Cons That Can Lead to Identity Theft</title>
		<link>http://ptech.allthingsd.com/20080501/how-to-avoid-cons-that-can-lead-to-identity-theft/</link>
		<comments>http://ptech.allthingsd.com/20080501/how-to-avoid-cons-that-can-lead-to-identity-theft/#comments</comments>
		<pubDate>Thu, 01 May 2008 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20080501/how-to-avoid-cons-that-can-lead-to-identity-theft/</guid>
		<description><![CDATA[The most insidious Internet security problems today rely on human gullibility, not tricky software. These types of attacks are called "social engineering" and can be used to steal your money and identity. Here are tips to help you avoid becoming a victim.]]></description>
			<content:encoded><![CDATA[<p>When most people think about Internet security problems, they focus on viruses and spyware &#8212; technological attacks that can usually be mitigated by technological defenses. But the most insidious Internet security problems today rely on human gullibility, not tricky software. While technological defenses can help you fend off these newer types of attacks, your best weapons against them are common sense, alertness, and careful email and Web-surfing practices.</p>
<p>These types of attacks are called &#8220;social engineering,&#8221; and they are used by criminals to steal your money and identity, and to plant on your computer malicious software that can be used to keep ripping you off. Social engineering is the online equivalent of an old-fashioned con game, in which a crook frightens people with false warnings, or tempts them with false promises, and then robs them.</p>
<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1531241245}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
<p>While viruses and spyware overwhelmingly afflict Microsoft&#8217;s (MSFT) Windows users and spare users of Apple&#8217;s (AAPL) Macintosh computers, social-engineering schemes can ensnare Mac users as well. There&#8217;s nothing inherent in Macs that makes their owners more resistant to falling for social-engineering scams.</p>
<p>The most common form of social engineering is called phishing, a one-two punch using both email and Web browsing to trick people into typing confidential information into Web sites that look like the sites of real companies, especially financial institutions. But these phishing sites are actually skillfully designed fakes that transmit your sensitive data to criminals, often in distant countries. Once these creeps have your passwords and account numbers, they can loot your funds and steal your identity.</p>
<p>Here are some tips to help you avoid being the victim of social engineering, updated from a similar column I wrote in 2006. It includes information on some antiphishing software that wasn&#8217;t available back then. But remember: Security software alone can&#8217;t save you from scams.</p>
<p><strong>1.</strong> Never, ever click on a link embedded in an email that appears to come from a financial institution, even if it&#8217;s your own bank or brokerage and even if it looks official right down to the logo. The same goes for payment or auction services, like PayPal or eBay (EBAY). Don&#8217;t do this even if the email asserts that your account has a problem, or that the bank has to verify your information. And certainly don&#8217;t enter any passwords, Social Security numbers or account numbers directly in an email.</p>
<p>These types of emails are almost always fakes, and the links they contain almost always lead to phony Web sites run by criminals. The only exception might be a confirmation email from a brokerage firm concerning a trade you know you made minutes before. Even legitimate-looking addresses in emails or in the address bar of Web browsers can be fakes that hide the crooks&#8217; true Web addresses. The lock icon on a Web site can also be falsified.</p>
<p>If you are truly worried about your account, call the bank or company, or go to its Web site by manually typing in its address or by using a well-established bookmark in your browser that you created yourself.</p>
<p><strong>2.</strong> Don&#8217;t click on links to offers for free software or goods that you receive in an email, especially from a sender or company you&#8217;ve never heard of.</p>
<p><strong>3.</strong> Never download software from unfamiliar Web sites unless you are absolutely sure you need it and it&#8217;s legitimate. Even if it claims to be a useful program, it may very well be a malicious application like a &#8220;key logger,&#8221; which can report back to crooks everything you type into your computer. If you really want the program, do a Web search on it first, to see if others have reported it as a malicious fake.</p>
<p><strong>4.</strong> If a Web site tells you that you need to download special viewing software to see its videos, don&#8217;t do it. Even if it claims to be giving you legitimate viewing software, like Microsoft&#8217;s Silverlight, Adobe&#8217;s (ADBE) Flash or Apple&#8217;s QuickTime, don&#8217;t download it there. Go to the official Microsoft, Adobe or Apple Web sites to get these viewers.</p>
<p><strong>5.</strong> Use a Web browser, like Internet Explorer 7 on Windows, or Firefox 2.0 on Windows or Mac, that includes built-in features to warn you about, or block access to, known phishing sites. The next versions of these two browsers will have even stronger features that will detect sites that are not only fake, but which are known to distribute malicious software.</p>
<p>Unfortunately, the third major browser, Apple&#8217;s otherwise excellent Safari for Mac and Windows, lacks any such antiphishing detection, though I expect Apple to add the feature in a future version. So, for now, Mac users worried about phishing should rely on Firefox.</p>
<p><strong>6.</strong> Consider security software that tries to detect and block phishing sites. McAfee&#8217;s (MFE) free Site Advisor and paid Site Advisor Plus products do a good job. Symantec (SYMC) has similar features built into its large security suites, Norton 360 2.0 and Norton Internet Security 2008.</p>
<p><strong>7.</strong> Educate yourself by reading about social engineering and phishing and how to avoid being a victim. Microsoft has a very good guide at: <a href="http://microsoft.com/protect/yourself/phishing/identify.mspx" rel="external">microsoft.com/protect/yourself/phishing/identify.mspx</a> and Symantec has one at: <a href="http://symantec.com/norton/clubsymantec/library/article.jsp?aid=cs_phishing" rel="external">symantec.com/norton/clubsymantec/library/article.jsp?aid=cs_phishing</a>.</p>
<p>Follow these tips and you&#8217;ll be a happier &#8212; and safer &#8212; surfer.</p>
<p><em><strong>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>.</strong></em></p>
<ul>
<li>Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</li>
</ul>
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		<title>Adobe Web Photo Site Is Great for Editing, but Lacks Some Basics</title>
		<link>http://ptech.allthingsd.com/20080417/adobe-web-photo-site-is-great-for-editing-but-lacks-some-basics/</link>
		<comments>http://ptech.allthingsd.com/20080417/adobe-web-photo-site-is-great-for-editing-but-lacks-some-basics/#comments</comments>
		<pubDate>Thu, 17 Apr 2008 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20080417/adobe-web-photo-site-is-great-for-editing-but-lacks-some-basics/</guid>
		<description><![CDATA[Adobe's Photoshop Express offers the nicest set of Web-based photo editing tools I have seen. They are sophisticated for a consumer application, yet easy to use. However, it's rough around the edges.]]></description>
			<content:encoded><![CDATA[<p>The biggest name in photo software for many years has been Adobe&#8217;s Photoshop. But, as more and more photos migrated online, Adobe (ADBE) became concerned that people would associate photo software less with its own locally installed programs than with Web-based products and services.</p>
<p>So, last month, the photo giant introduced Photoshop Express, its free Web-based service for storing, sharing and editing photos, in an effort to compete with established online photo services such as Yahoo&#8217;s (YHOO) Flickr, Google&#8217;s (GOOG) Picasa Web Albums, or the photo-laden Facebook social-networking service.</p>
<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1485891272}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
<p>Photoshop Express has many of the same features as Flickr and its ilk. It gives you two free gigabytes of photo storage. But Adobe is hoping to make its mark with editing.</p>
<p>Most online photo services offer little or no editing, assuming you&#8217;ll do that using software on your computer before you upload your pictures. But Photoshop Express, borrowing from Adobe&#8217;s deep knowledge of photo editing, offers the nicest set of Web-based editing tools I have seen. They are sophisticated for a consumer application, yet easy to use. They edge out those in Picnik, a pioneering Web-based photo editor I hailed last year.</p>
<p>These slick editing tools are not only available for use with photos you&#8217;ve uploaded from your hard disk. You can also use them to edit pictures stored in your accounts at Facebook, Picasa Web Albums and another big photo-storage service, Photobucket &#8212; all without leaving Photoshop Express. You can even move pictures between Photoshop Express and these three services just by dragging and dropping.</p>
<p>Adobe&#8217;s new service is available in the U.S. only, at <a href="http://www.photoshop.com/express" rel="external">www.photoshop.com/express</a>.</p>
<p>I&#8217;ve been testing Photoshop Express and its service overall is pretty good, even though it&#8217;s still labeled &#8220;beta.&#8221; It&#8217;s a nice example of the Web 2.0 trend, where programs accessed via a browser can look and feel like applications that live on your computer.</p>
<p>But Photoshop Express is rough around the edges. It can be slow at times, and it&#8217;s missing some obvious features, like the ability to easily download publicly shared pictures from other members or to print photos. Adobe says it is working on these things.</p>
<p>Photoshop Express isn&#8217;t meant to replicate all the features and power of Photoshop. It&#8217;s more like a Web-based version of Photoshop Elements, Adobe&#8217;s consumer software package.</p>
<p>I tested Photoshop Express on multiple computers: PCs running Microsoft&#8217;s (MSFT) Windows XP and Windows Vista, and Macs running Apple&#8217;s (AAPL) Leopard operating system. I used it in all three major Web browsers: Internet Explorer for Windows, Firefox on both Windows and Mac, and Safari, also on both platforms. It worked fine in all of these operating systems and browsers, though it does require Adobe&#8217;s free Flash software.</p>
<p>For my tests, I uploaded from my computers dozens of photos, from very large images captured with good digital cameras to smaller shots from cellphones. All were handled perfectly by Photoshop Express. I also opened and edited pictures in Photoshop Express from my accounts on Picasa Web Albums and Facebook. All of this worked well, though uploads of large images can be slow if your Web connection is pokey.</p>
<p>Photoshop Express is a handsome product, presenting your photos on a gray background with controls and features arrayed at the top and bottom, and down the sides, in a logical, clear manner. Your own photos are presented in a section called &#8220;My Photos,&#8221; and can be organized into albums. Photos that other Photoshop Express users have chosen to publicly share are organized into collections called &#8220;Galleries,&#8221; which can include multiple albums. You access these community photos by simply clicking on &#8220;Browse&#8221; or performing a search.</p>
<p>For each album you create, you can choose to share it publicly or to keep it private. Whichever option you choose, you can email friends either a link for viewing the album or a single photo. Your own photos can be downloaded at a variety of resolutions, including original size.</p>
<p>When you view shared galleries or albums, they appear as slide shows. You can select a number of slick effects by which the slides appear, allowing them to zoom and glide into place from various directions.</p>
<p>The editing features really stand out. In addition to standard tools such as auto-correction and red-eye elimination, Photoshop Express lets you touch up areas; adjust exposure, saturation, and lighting; and even make certain colors pop &#8212; so grass is greener, for instance. And, in most cases, it shows you small example images illustrating the changes, then previews those changes in the larger main image just by moving your mouse over the example. You can revert to your original at any time.</p>
<p>Unfortunately, there are a number of problems. Photos, especially large ones, can take awhile to appear in the editing module and to snap into focus. Captions sometimes get lost or mixed up when you move photos to other services. You can view shared albums only as slide shows, not as individual photos.</p>
<p>Still, Adobe has made a good start with Photoshop Express, and it&#8217;s worth a try if you want better online editing for your pictures.</p>
<p>Email me at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>. Find all my columns and videos online, free, at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>.</p>
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