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	<title>Personal Technology &#187; drive</title>
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		<title>These Apps Help Users of iPhones Find Their Way</title>
		<link>http://ptech.allthingsd.com/20090909/these-apps-help-users-of-iphones-find-their-way/</link>
		<comments>http://ptech.allthingsd.com/20090909/these-apps-help-users-of-iphones-find-their-way/#comments</comments>
		<pubDate>Thu, 10 Sep 2009 01:20:03 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20090909/these-apps-help-users-of-iphones-find-their-way/</guid>
		<description><![CDATA[None of the iPhone apps with GPS navigation that Walt Mossberg tested is perfect, but each adds a new dimension to the iPhone.]]></description>
			<content:encoded><![CDATA[<p>(See Corrections &#038; Amplifications item below.)</p>
<p>Among its many features, Apple&#8217;s iPhone is equipped with GPS and includes manual, written driving directions built into its standard Maps application. But that function doesn&#8217;t automatically bring up each turn sequentially, and it lacks voice prompts.</p>
<p>Now, a number of companies have launched, or will soon launch, iPhone apps that do offer voice-prompted, automated, turn-by-turn navigation. Of course, many other cellphones have long offered such services. But the iPhone&#8217;s large screen, decent mono speaker and large selection of car mounting kits make it a tempting navigation device.</p>
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<p>I&#8217;ve been testing four such apps: from TomTom, Navigon, AT&#038;T (T) and Fullpower. The last, called MotionX GPS Drive, isn&#8217;t available in Apple&#8217;s app store as I write this. In the case of the Navigon MobileNavigator, which is already available, I tested an updated version expected to hit the store shortly.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AR476_PTECH_DV_20090909175847.jpg" width="262" height="394" alt="PTECH" /><br />
<br />
TomTom’s iPhone app</div>
<p>One big downside: Because Apple doesn&#8217;t allow third-party iPhone apps to run simultaneously with the device&#8217;s core functions, any incoming or outgoing phone call will interrupt all these apps during routing. When the call is over, the apps will automatically resume and continue your route. And none of these apps work on the original iPhone, only the 3G and 3GS.</p>
<p>Some of the apps take up a large amount of space on your iPhone, because they store all their maps locally. Others are much slimmer, because they download the apps on the fly, but these require you to have good cellular or Wi-Fi coverage at least at the start of a navigation session.</p>
<p>In my tests, on both local streets and highways, all four apps ate up big chunks of the iPhone&#8217;s battery life. So, I recommend that you employ a car charger when running them. Also, they all work much better and more safely if you use a windshield or dashboard mount.</p>
<p>None of the apps stood out as much better than the others at navigation, though they have different styles and features. All include the usual lists of local businesses and other points of interest.</p>
<p><strong>TomTom:</strong> The U.S. and Canada navigation app costs $100 and takes up a whopping 1.2 gigabytes of space on your phone. But there is no subscription fee and the maps are always present. Like a stand-alone navigation device, it uses big icons and lettering in its menus. It worked OK in my tests, except that it took a little longer than the others to acquire a GPS satellite signal to accurately situate itself. TomTom&#8217;s app doesn&#8217;t have live traffic information, doesn&#8217;t provide a text summary of your planned route, doesn&#8217;t announce street names and doesn&#8217;t integrate control of the iPhone&#8217;s music player.</p>
<p>Like all of its rivals, TomTom can fetch destinations from addresses in your iPhone contact list. But it didn&#8217;t understand a typical Washington, D.C., street name, such as &#8220;11th St., NE.&#8221; TomTom plans an extra-cost mounting kit that includes a better speaker, a power plug and a GPS receiver more potent than the iPhone&#8217;s.</p>
<p><strong>Navigon MobileNavigator:</strong> This app costs $90, and it takes up 1.3 GB on the iPhone because it also stores all the maps. There is no recurring fee. I thought Navigon had the cleanest interface and the best 3D map view, including representations of some highway-exit and speed-limit signs. It also barks the word &#8220;caution&#8221; when you are speeding. </p>
<p>But the Navigon voice was the least distinct, and while it generally did OK, it thought my D.C. test address was a bridge. It also lacks a route summary and live-traffic reports, though the update I tested now announces street names and integrates music control.</p>
<p><strong>MotionX-GPS Drive:</strong> Of all the apps, this one looks and works most like a typical iPod app, and least like a navigation program ported from another device. Its main screen has a clever menu arranged in a circle. It&#8217;s also fairly small—just 10 megabytes or so. But it must download maps and other info each time you start a route. This also allows it to update the information on the fly. Drive also is potentially the cheapest of the four apps I tested. It will cost $1.99 and include a 30-day free trial. After that, it&#8217;s $25 a year. </p>
<p>This app worked well in my tests, and is packed with features, including live traffic, a  route summary, and integrated music control. It understood my D.C. test address, but it doesn&#8217;t announce street names, and its function buttons are very small and labeled with tiny type.</p>
<p><strong>AT&#038;T Navigator:</strong> The iPhone version of this existing service, like Drive, downloads maps and info on the fly, but it takes up even less space on the phone—just 2.3 megabytes. That means you need a good connection at the start of a trip. It worked OK for me. Its interface is clean, and it has a route summary, live traffic and announcement of street names. It also understood my D.C. test address. And it synchronizes saved addresses with a Web site. But it is potentially the priciest. The app itself is free but usage costs $10 a month.</p>
<p>None of these apps is perfect, but each adds a new dimension to the iPhone.</p>
<h5 class="subhed">Corrections and Amplifications</h5>
<p>An earlier version of this column mistakenly said the Navigon app could synchronize with a web site for trip planning.</p>
<p class="tagline">Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://walt.allthingsd.com">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>. </p>
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		</item>
		<item>
		<title>For Some, Move To Windows 7 Will Be Tough</title>
		<link>http://ptech.allthingsd.com/20090722/for-some-move-to-windows-7-will-be-tough/</link>
		<comments>http://ptech.allthingsd.com/20090722/for-some-move-to-windows-7-will-be-tough/#comments</comments>
		<pubDate>Thu, 23 Jul 2009 01:02:03 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Apple]]></category>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20090722/for-some-move-to-windows-7-will-be-tough/</guid>
		<description><![CDATA[While Microsoft’s Windows 7 stresses simplicity, the upgrade process will be anything but simple for consumers using XP.]]></description>
			<content:encoded><![CDATA[<p>On October 22, Microsoft will finally release a new version of Windows that will be as good as the deeply disappointing Windows Vista should have been when it came out in January 2007. The new edition, called Windows 7, is a big improvement over both Vista and the sturdy, 2001-vintage Windows XP still widely in use. It will give Apple’s (AAPL) long-superior Mac OS X operating system a run for its money (though Apple might maintain its edge with a new version, called Snow Leopard, due in September).</p>
<p>But how will Windows users transition their current computers to the new Windows 7? While this latest operating system stresses simplicity, the upgrade process will be anything but simple for the huge base of average consumers still using XP, who likely outnumber Vista users. It will be frustrating, tedious and labor-intensive.</p>
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<p>In fact, the process will be so painful that, for many XP users, the easiest solution may be to buy a new PC preloaded with Windows 7, if they can afford such a purchase in these dire economic times. In fact, that’s the option Microsoft (MSFT) recommends for XP users. (Conveniently, this option also helps Microsoft’s partners that make PCs.)</p>
<p>By contrast, if you’re using Vista, the upgrade to Windows 7 should be a fairly easy, straightforward process. Because the new version shares most of the underlying guts of Vista, it installs itself on your current machine relatively quickly and smoothly, preserving all your files, folders, settings and programs. In a test of this process earlier this year, using a pre-release version of Windows 7, I upgraded a Vista laptop with no problems and little effort in about an hour.</p>
<p>But Windows XP users, including the millions who have recently snapped up cheap, XP-powered netbooks, will first have to wipe out everything on their hard disks in order to install Windows 7. on their current machines. In fact, Microsoft doesn’t even call migrating to Windows 7 from XP an “upgrade.” It refers to it as a “clean install,” or a “custom installation.” This disk wipeout can be performed manually, or automatically during the Windows 7 installation process.</p>
<p>If you’re an XP user, the disk-wiping will cause you to lose your current file and folder organization, and all your programs, though not necessarily your personal data files themselves.</p>
<p>However, in order to preserve these personal files, like documents and photos, you will have to undertake a long, multi-step process, typically requiring the use of an external hard disk, to which all these files will have to be temporarily moved and then moved back.</p>
<p>That means you’ll have to buy or borrow an external hard disk, or clean out enough room on one you already own, to hold all your files.</p>
<p>And the pain doesn’t end there. If you’re an XP user, moving to Windows 7 on your current computer means you will also have to re-install all your programs and restore all the software drivers for your printers and other add-on hardware. That could require locating the original program disks, or downloaded program installers, and then re-downloading and re-installing the numerous updates that have been issued since these original disks or installers came out.</p>
<p>And, there’s another problem: XP hardware drivers won’t work in Windows 7. Microsoft says it can automatically replace thousands of common older drivers with newer Windows 7-compatible versions, but admits that there may be some for which it doesn’t have replacements. The company specifically warns that some netbooks may include obsolete drivers.</p>
<p>Netbook owners face another problem. Even though Microsoft says Windows 7 will work fine on netbooks, most of them lack a DVD drive, which is needed to run the Windows 7 installation disk. So they’ll have to buy or borrow an external DVD drive.</p>
<p>Microsoft has taken some steps to make this easier. It plans to offer a free “Easy Transfer” program (explained at <a href="http://bit.ly/M5Il7">http://bit.ly/M5Il7</a>) that will automate the process of moving your personal files to an external drive, and then restoring them to your computer after Windows 7 is installed. But this program won’t transfer your programs, only your personal data.</p>
<p>Also, if you don’t want to use an external hard disk to temporarily store your files, you can transfer them over a cable or network to another computer. The company even has an alternative where it will stow your personal data in a special folder called windows.old, on the transformed PC. But you’ll then have to manually move all of these files back to their normal locations.</p>
<p>Finally, Microsoft officials point out that this XP migration issue may be moot for many owners of older XP computers, because their ancient machines lack enough memory, hard disk space, or graphics power to accommodate Windows 7 anyway.</p>
<p>And, even if a really old machine is marginally capable of running Windows 7, it’s a mistake to try and cram a new OS into it and expect a great experience.</p>
<p>But if you do own an otherwise capable computer that happens to be running Windows XP, you’re likely facing a painful process should you choose to transition it to Windows 7.</p>
<p class="tagline">Find Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, <a href="http://walt.allthingsd.com">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</p>
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		<title>Little Laptops With Linux Have Compatibility Issues</title>
		<link>http://ptech.allthingsd.com/20090527/little-laptops-with-linux-have-compatibility-issues/</link>
		<comments>http://ptech.allthingsd.com/20090527/little-laptops-with-linux-have-compatibility-issues/#comments</comments>
		<pubDate>Thu, 28 May 2009 01:06:06 +0000</pubDate>
		<dc:creator>Nick Wingfield</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20090527/little-laptops-with-linux-have-compatibility-issues/</guid>
		<description><![CDATA[The companies behind Linux netbooks have made great strides in improving user interfaces, but until they can achieve similar breakthroughs in how the machines work with other devices, Windows netbooks are still a better deal.]]></description>
			<content:encoded><![CDATA[<p>When the cheap laptops known as netbooks first came out over a year ago, computer makers were able to offer them at low prices in part by shipping them with the free Linux open-source operating system, rather than Microsoft&#8217;s Windows. Since then, Windows netbooks have taken over most of the market after Microsoft began pushing Windows XP aggressively to netbook makers and consumers realized Linux netbooks didn&#8217;t work well with some popular applications and devices.</p>
<p>Linux on netbooks isn&#8217;t going away though. In fact, software and hardware companies have been making big investments to improve Linux netbooks. For the past week, I&#8217;ve been using several flavors of Linux running on netbooks &#8212; Ubuntu, Hewlett-Packard&#8217;s Mi (which is based on Ubuntu) and Moblin, created largely by Intel and not yet available commercially. In all cases, the Linux netbooks failed at some basic functions that any laptop, no matter how tiny and inexpensive, should be able to handle, like working with printers. At the same time, Mi and Moblin have impressive graphical user interfaces well-suited to the habits of typical netbook users, like checking email and accessing social-networking sites, as well as the small screens and low horsepower of tiny laptops. In addition to Linux, all of the computers shared the standard features, or lack thereof, common among netbooks, including compact keyboards and no DVD drives.</p>
<div class="media-CENTER" style="width:360px;"><a href="http://online.wsj.com/public/resources/images/EK-AE765_PTECH_G_20090527144744.jpg" rel="lightbox" title="Netbook"><img src="http://online.wsj.com/public/resources/images/EK-AE765_PTECH_G_20090527144744.jpg" width="360" height="240" style="float: none;" alt="Netbook" /></a><br />
<br />
H-P&#8217;s Mini 110 Mi Edition</div>
<p>The most polished of the products was H-P&#8217;s Mini 110 Mi Edition, a new model with a 10.1-inch screen that H-P will begin selling on its Web site for $279.99 on June 10. That&#8217;s nearly $50 less than what H-P will charge for the Mini 110 running Windows XP, which will come with a 160-gigabyte hard drive instead of the 8-gigabyte solid-state drive that will come with the Mi edition.</p>
<p>The striking thing about this netbook is the slick graphical user interface created by H-P that runs on top of Ubuntu and first began appearing on H-P netbooks early this year. Instead of a traditional desktop like that found in Windows and the Mac, Mi (pronounced &#8220;me&#8221;) arranges commonly used applications and content on a screen called the &#8220;dashboard,&#8221; which looks like a personalized Web page and lists recently received emails, fresh thumbnail images of favorite Web sites, and a Web-search toolbar.</p>
<p>The Mi home screen is a clever way to make the computer seem alive with on- and off-line content, which is fitting since netbooks are designed for on-the-go Internet activities. It&#8217;s also tailor-made for the small screen size of netbooks.</p>
<p>A more eye-catching iteration of Linux is Moblin, which I tried out in test form on an Acer netbook; it is expected to ship on netbooks by the end of the year. Moblin has a menu of icons at the top of the screen, the most interesting of which leads to the M-Zone, a home screen that displays calendar appointments and favorite applications alongside snapshots of recently visited sites and a continuous feed from the user&#8217;s Twitter network.</p>
<p>An icon called &#8220;People&#8221; leads to a list of instant-messaging buddies, while another, called &#8220;Zones,&#8221; let me organize all the applications I had launched into different virtual workspaces, which is useful for hopping between various tasks on a small-screen device like a netbook.</p>
<p>The look and feel of the standard Ubuntu system, without the Mi interface, is more commonplace. I tried out a Dell Mini 10 with a 10.1-inch display and 160-gigabyte hard drive that sells for $349 on Dell&#8217;s Web site. The Mini 10 ships with version 8.04 of Ubuntu, which resembles Windows XP, with its desktop, taskbar and pop-up menu system. Ubuntu, in some cases, seemed to overestimate the size of the Dell Mini&#8217;s display: A window for configuring wireless-networking capabilities was so large it bled off the screen, and I couldn&#8217;t access all the buttons on it. I also installed on the Dell a new version of Ubuntu Netbook Remix, which works better on small screens. Since a Windows XP version of the Dell Mini 10 sells for the same price as the Ubuntu, I can&#8217;t see a compelling reason to choose the Ubuntu option.</p>
<p>All the netbooks I tried had compatibility problems with other external devices. The netbooks couldn&#8217;t load the software drivers to let me print to my Canon and Dell printers. I couldn&#8217;t load pictures over a USB cable from my Canon PowerShot SD750 digital camera. I was able to get my pictures on the machines by plugging a storage card from my camera directly into the netbooks.</p>
<p>Canonical, the London company that oversees development work on Ubuntu, says it is improving the system&#8217;s compatibility with various devices. Intel says it is unfair to judge Moblin until it is commercially available.</p>
<p>Some key applications currently don&#8217;t run on Linux, like Apple&#8217;s iTunes, which makes it difficult to load music files onto iPods from the netbooks. While the Linux laptops didn&#8217;t run Microsoft Office, they came with OpenOffice, a free package of word-processing, spreadsheet and presentation applications that allowed me to open and modify basic Word and Excel files.</p>
<p>The companies behind Linux netbooks have made great strides in improving user interfaces, but until they can achieve similar breakthroughs in how the machines work with other devices, Windows netbooks are still a better deal.</p>
<ul>
<li><strong>Email</strong> <a href="mailto:nick.wingfield@wsj.com">nick.wingfield@wsj.com</a>. <strong>Walter S. Mossberg is away and will return next Thursday.</strong></li>
</ul>
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		<title>Dell Aims for Style With New Laptop and Family Model</title>
		<link>http://ptech.allthingsd.com/20090429/dell-aims-for-style-with-new-laptop-and-family-model/</link>
		<comments>http://ptech.allthingsd.com/20090429/dell-aims-for-style-with-new-laptop-and-family-model/#comments</comments>
		<pubDate>Thu, 30 Apr 2009 01:02:03 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Personal Technology]]></category>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20090429/dell-aims-for-style-with-new-laptop-and-family-model/</guid>
		<description><![CDATA[Dell's new Adamo laptop and Studio One 19 desktop are attractive and functional, but neither is ground-breaking, says Walt Mossberg.]]></description>
			<content:encoded><![CDATA[<p>Dell is bound and determined to show that it can be a bigger player in the consumer market. The company also is trying to shake its reputation for stodgy design.</p>
<p>I&#8217;ve been testing two new Dells that aim to prove both points. One is a pricey, style-conscious, ultrathin laptop; the other is an economical all-in-one desktop with an optional touch screen that lets you flick through pictures, music and video, and perform other tasks, with just your fingers.</p>
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<p>Both computers, the Adamo laptop and the Studio One 19 desktop, are attractive and functional. But neither is ground-breaking. The laptop is a belated competitor to superthin, high-end machines like Apple&#8217;s (AAPL) MacBook Air and Lenovo&#8217;s ThinkPad X300 series. The desktop is a belated competitor to Hewlett-Packard&#8217;s (HPQ) TouchSmart touch-screen series.</p>
<p>Before getting into the physical attributes of these computers, a major caveat is in order: Both run Microsoft&#8217;s (MSFT) sluggish, annoying Windows Vista operating system. That puts them at a disadvantage to computers using the faster Microsoft Windows XP, or Apple&#8217;s superior Leopard operating system.</p>
<p>The Studio One is handsome &#8212; bordered with cloth, wrap-around trim in red, blue, white or other colors. And its optional touch screen is a sexy feature, complemented by special Dell touch software called the Touch Zone. Perhaps its most striking attribute is price. You can get one for as little as $699, far below the $1,200 base price of the H-P TouchSmart.</p>
<p>However, there&#8217;s a catch to this low price. The $699 base model lacks the touch screen. That costs $100 extra. Also, all of the Studio One 19 models &#8212; even those configured to cost more than $1,000 &#8212; have a relatively small screen: just 18.5 inches. The base model of the H-P has a 22-inch screen.</p>
<p>Dell (DELL) says it deliberately made the Studio One smaller so it would fit on a kitchen counter, where family members can walk up to it and use it as a kiosk for viewing photos, surfing the Web and performing other tasks. It even comes with a family calendar program, called Cozi; a touch-based notepad feature for leaving messages; and an appealing finger-painting program for kids.</p>
<p>In my tests, all worked pretty well, and the touch features also work in regular Windows programs, not just in the Touch Zone. The only downside of this latter capability is that, to make touch control easier, Dell has blown up the text and graphics in Vista, with the unfortunate side effect of making some program icons look jagged and fuzzy. (You can turn this effect off.)</p>
<p>As for the kitchen scenario, I have my doubts. In my kitchen, the Studio One took up precious counter space &#8212; it&#8217;s as wide as my microwave &#8212; and the wired keyboard and mouse on the cheaper models clutter up the counter.</p>
<p>On the other hand, there&#8217;s nothing cluttered about Dell&#8217;s new Adamo laptop. Like the MacBook Air, the Adamo uses a solid metal case and a sealed battery, and it simultaneously projects sleekness and solidity. It&#8217;s gorgeous, in both its black and white versions, and feels great in the hand. If the label was hidden, you&#8217;d think it was from Sony (SNE) or Apple, not Dell.</p>
<p>Like the Air and the ThinkPad 300 series, the Adamo uses a screen that&#8217;s about 13 inches, with good resolution. And, like its two competitors, it&#8217;s very thin. In fact, the Adamo is thinner than the tapered Air at the latter&#8217;s thickest point. The Adamo also has a far better selection of built-in ports than its Apple rival, though almost all are inconveniently placed in a protruding strip at the back of the machine.</p>
<p>Also, like the Air, the Adamo has touch features built into its trackpad. It has a built-in solid-state drive, like the Apple and the Lenovo. Such drives are faster and use less power than regular hard disks, but cost more. Also like the Air, it lacks a DVD drive.</p>
<div class="media-CENTER" style="width:360px;"><a href="http://online.wsj.com/public/resources/images/PJ-AP530_PTECH_G_20090429185558.jpg" rel="lightbox" title="Desktop"><img src="http://online.wsj.com/public/resources/images/PJ-AP530_PTECH_G_20090429185558.jpg" width="360" height="240" style="float: none;" alt="Desktop" /></a><br />
<br />
Dell&#8217;s Studio One 19 desktop</div>
<p>In my tests, the Adamo performed fine, and drew admiring glances wherever I took it. But the Adamo has three big flaws.</p>
<p>First, it&#8217;s expensive for these economic times &#8212; $2,000 with a 128-gigabyte drive and two gigabytes of memory. The Air can be bought for $1,800, with a slightly smaller regular hard disk. With the same size solid-state drive as the Adamo, the Air is $500 more.</p>
<p>Second, for all its thinness, the Adamo is relatively heavy. It weighs four pounds, versus three pounds for the Air.</p>
<p>Finally, it has mediocre battery life. In my tough battery test, where I turn off all power-saving features, leave on Wi-Fi, and play an endless loop of music, the Adamo got just 2 hours and 44 minutes, which likely translates in normal use to maybe 3.5 hours. By contrast, the Air lasted 40 minutes longer in the same test, and the Lenovo beat the Dell by 21 minutes.</p>
<p>With these machines, Dell is making a strong bid to win back consumers&#8217; hearts. It&#8217;s off to a decent start.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</em></p>
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		<title>These Services Make Backing Up Your Files Safe and Inexpensive</title>
		<link>http://ptech.allthingsd.com/20061214/back-up-files-remotely/</link>
		<comments>http://ptech.allthingsd.com/20061214/back-up-files-remotely/#comments</comments>
		<pubDate>Thu, 14 Dec 2006 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Internet]]></category>
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		<description><![CDATA[Walt Mossberg tests two online services for remotely backing up his computer data that offer unlimited capacity for around $50 a year.]]></description>
			<content:encoded><![CDATA[<p>Everybody understands that it&#8217;s important to back up your computer. But few have the time or the discipline to do so. And that&#8217;s why, when hard disks fail, computers are stolen or destroyed, or viruses corrupt data, so many important files are lost.</p>
<p>You could, of course, automatically back up your files to an external hard disk, attached to your PC or to your home network. But that can get expensive, and it doesn&#8217;t store your backup remotely, so any disaster at your home or office could also wipe out your backup drive.</p>
<p>There&#8217;s another method: backing up over the Internet to a remote server somewhere. This is automated and solves the location issue, but in too many cases it has been costly and complicated, usually with quotas on how much you can back up.</p>
<p>Now, things are changing. I have been testing two online backup services that offer unlimited capacity &#8212; no quotas or limits at all &#8212; for around $50 a year.</p>
<p>One, called Carbonite, has been unlimited from the start, and Mozy, which previously had limits, is offering unlimited capacity as of today.</p>
<p>Mozy and Carbonite can be set to back up only a few key folders or types of files &#8212; say, all your work documents or music files &#8212; or, you can set them to back up nearly everything on your computer. If you have a loss, whether a single file, a folder, or everything, they allow you to recover it. Also, you can back up multiple computers with Mozy and Carbonite, but you have to pay extra for each additional machine.</p>
<p>The two services are easy to set up and easy to use. Each worked fine in my tests, both for backing up my key files and also for restoring them.</p>
<p>Carbonite can be downloaded at <a href="http://www.carbonite.com" rel="external">www.carbonite.com</a> or purchased in stores. There is a 15-day free trial, after which it costs $50 a year, though some stores also sell a $15 version that lasts for three months. The trial version doesn&#8217;t back up music or videos by default.</p>
<p>Mozy can be downloaded from <a href="http://www.mozy.com" rel="external">www.mozy.com</a> and costs $4.95 a month, or $54.45 if you pay for a year in advance. Mozy also has a totally free version, which is limited to two gigabytes of data. (That is likely to be more than enough, by the way, to cover all of a typical consumer&#8217;s word processing, tax and budget files, and plenty of photos.)</p>
<p>Both services currently run only on Windows XP, but both expect to work on the new Windows Vista operating system. And both companies plan to release Macintosh versions next year.</p>
<p>Each installs a fairly small program on your PC that constantly works in the background to back up your data. When a file changes, or a new file is added, it is queued for backup. Carbonite backs up new or changed files 10 minutes after you save and close them, but only backs up each file once a day. Mozy checks the hard disk every two hours and backs up everything that is new or changed. With Mozy, but not with Carbonite, you can also opt for a scheduled backup at a time and interval of your choosing.</p>
<p>The biggest drawbacks of these two products are that backups can be very slow, especially the first backup, and you must have Internet access to do backups and to restore your files. In my tests, on a very fast Internet connection, it still took many hours to do a fairly small initial backup with each product, consisting of about five gigabytes in one case and under two gigabytes in another. A larger backup could take days, though subsequent backups would be much, much quicker.</p>
<p>Both companies encrypt the backed-up files and say they don&#8217;t view them. Both try to avoid overburdening or slowing down your computer and Internet connection by going idle or slowing down when you are using your computer for other tasks.</p>
<p>To restore files with Carbonite, you open a sort of virtual representation of your backed-up files and click on what you want restored. If your computer is stolen or not functioning, you can also go to a Web site to initiate a full restore to a new computer.</p>
<p>With Mozy, you can also restore files and folders via a virtual view of your backup that resides on your PC. But Mozy has a much richer Web interface for viewing your backup and for restoring files. From a Web site on any PC, you can log into Mozy and pick any file or folder to retrieve. I even logged in from a Mac, opened a Mozy backup of my Windows PC, and recovered a photo that was then downloaded to the Mac.</p>
<p>Of the two products, I prefer Mozy. Carbonite is a little quicker and simpler to set up, but it&#8217;s more limited. If you want to go beyond the default backup choice &#8212; your most common documents and settings &#8212; you have to troll through your hard disk to select additional folders and files for backup. Mozy also has a default setting, but makes it much easier to alter or customize it.</p>
<p>Mozy offers more-versatile restoring and scheduled backups, and unlike Carbonite, will back up an external hard disk. Mozy will also send you a DVD of all your files, for a fee. Carbonite won&#8217;t. Mozy also keeps multiple versions of any file for 30 days. Carbonite doesn&#8217;t.</p>
<p>Still, you won&#8217;t go wrong with either of these two services, and you&#8217;ll sleep better at night.</p>
<p><strong>Email me</strong> at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</p>
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