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For Some, Move To Windows 7 Will Be Tough

Walter S. Mossberg — Thu, 23 Jul 2009 01:02:03 +0000

On October 22, Microsoft will finally release a new version of Windows that will be as good as the deeply disappointing Windows Vista should have been when it came out in January 2007. The new edition, called Windows 7, is a big improvement over both Vista and the sturdy, 2001-vintage Windows XP still widely in use. It will give Apple’s (AAPL) long-superior Mac OS X operating system a run for its money (though Apple might maintain its edge with a new version, called Snow Leopard, due in September).

But how will Windows users transition their current computers to the new Windows 7? While this latest operating system stresses simplicity, the upgrade process will be anything but simple for the huge base of average consumers still using XP, who likely outnumber Vista users. It will be frustrating, tedious and labor-intensive.

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In fact, the process will be so painful that, for many XP users, the easiest solution may be to buy a new PC preloaded with Windows 7, if they can afford such a purchase in these dire economic times. In fact, that’s the option Microsoft (MSFT) recommends for XP users. (Conveniently, this option also helps Microsoft’s partners that make PCs.)

By contrast, if you’re using Vista, the upgrade to Windows 7 should be a fairly easy, straightforward process. Because the new version shares most of the underlying guts of Vista, it installs itself on your current machine relatively quickly and smoothly, preserving all your files, folders, settings and programs. In a test of this process earlier this year, using a pre-release version of Windows 7, I upgraded a Vista laptop with no problems and little effort in about an hour.

But Windows XP users, including the millions who have recently snapped up cheap, XP-powered netbooks, will first have to wipe out everything on their hard disks in order to install Windows 7. on their current machines. In fact, Microsoft doesn’t even call migrating to Windows 7 from XP an “upgrade.” It refers to it as a “clean install,” or a “custom installation.” This disk wipeout can be performed manually, or automatically during the Windows 7 installation process.

If you’re an XP user, the disk-wiping will cause you to lose your current file and folder organization, and all your programs, though not necessarily your personal data files themselves.

However, in order to preserve these personal files, like documents and photos, you will have to undertake a long, multi-step process, typically requiring the use of an external hard disk, to which all these files will have to be temporarily moved and then moved back.

That means you’ll have to buy or borrow an external hard disk, or clean out enough room on one you already own, to hold all your files.

And the pain doesn’t end there. If you’re an XP user, moving to Windows 7 on your current computer means you will also have to re-install all your programs and restore all the software drivers for your printers and other add-on hardware. That could require locating the original program disks, or downloaded program installers, and then re-downloading and re-installing the numerous updates that have been issued since these original disks or installers came out.

And, there’s another problem: XP hardware drivers won’t work in Windows 7. Microsoft says it can automatically replace thousands of common older drivers with newer Windows 7-compatible versions, but admits that there may be some for which it doesn’t have replacements. The company specifically warns that some netbooks may include obsolete drivers.

Netbook owners face another problem. Even though Microsoft says Windows 7 will work fine on netbooks, most of them lack a DVD drive, which is needed to run the Windows 7 installation disk. So they’ll have to buy or borrow an external DVD drive.

Microsoft has taken some steps to make this easier. It plans to offer a free “Easy Transfer” program (explained at http://bit.ly/M5Il7) that will automate the process of moving your personal files to an external drive, and then restoring them to your computer after Windows 7 is installed. But this program won’t transfer your programs, only your personal data.

Also, if you don’t want to use an external hard disk to temporarily store your files, you can transfer them over a cable or network to another computer. The company even has an alternative where it will stow your personal data in a special folder called windows.old, on the transformed PC. But you’ll then have to manually move all of these files back to their normal locations.

Finally, Microsoft officials point out that this XP migration issue may be moot for many owners of older XP computers, because their ancient machines lack enough memory, hard disk space, or graphics power to accommodate Windows 7 anyway.

And, even if a really old machine is marginally capable of running Windows 7, it’s a mistake to try and cram a new OS into it and expect a great experience.

But if you do own an otherwise capable computer that happens to be running Windows XP, you’re likely facing a painful process should you choose to transition it to Windows 7.

Find Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

Verizon Now Sells Subsidized Netbook With Cell Service

Walter S. Mossberg — Thu, 14 May 2009 01:12:03 +0000

As laptops have shrunk in size and price, and cellphones have expanded in size and capability, the two are increasingly overlapping in function. Now, their pricing and sales models are blurring, too.

For a while, some wireless carriers in Europe and in Asia have been selling tiny laptops, called netbooks, equipped with built-in cellular modems, at low, subsidized prices, just as they do with mobile phones. And, just as with a subsidized phone or a plug-in laptop data card, there’s a catch: To get the low upfront price, the customer must agree to a contract and pay a monthly data fee.

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Starting May 17, Verizon Wireless, the largest U.S. wireless carrier, will try the same thing on these shores, selling a netbook model made by Hewlett-Packard (HPQ) at $200, after a $50 mail-in rebate — less than half its usual price of $520. To get this price, the customer must sign a two-year contract and pay either $40 or $60 a month, depending on the amount of data to be consumed.

I’ve been testing this netbook, the H-P Mini 1151NR, a version of H-P’s Mini 1000 series with a cellular modem built-in. This model sports a 10.1-inch screen, and yet is very compact and easy to tote. It weighs just 2.45 pounds, is about an inch thick, and is only about 10 inches long and 6.5 inches deep. It has an Intel (INTC) Atom processor, common in netbooks; runs Windows XP; and includes one gigabyte of memory, a built-in Webcam and an 80-gigabyte hard disk. Like most netbooks, it includes Wi-Fi, but lacks a DVD drive.

My verdict: This netbook is an adequate light-duty computer, and $200 is a low price for a PC with a hard disk running Windows XP. But Verizon’s charge for Internet service is high if you intend to rely on that service as your main online connection, because the data levels covered by the carrier’s plans aren’t unlimited, and cost extra after you exceed a certain amount. It makes much more sense if you travel a lot, stay within the data limits each month, and want to avoid hotel and airport Wi-Fi fees.

But the Verizon (VZ) service is slower than many Wi-Fi connections, and it can be obtained for almost any laptop by buying a plug-in card that carries the same monthly fees. In my tests, at a typical Marriott (MAR) hotel, the Verizon cellular service achieved download speeds of around 1.6 megabits per second, while the Wi-Fi modem in the same PC got over five mbps.

The H-P Mini 1151NR

Also, even for a netbook, the computer itself is underequipped. Its 80-gigabyte hard disk is cramped by today’s netbook standards, and it has only a small three-cell battery that doesn’t last long. In my tough battery test, where I left the cellular Internet connection on, disabled all power-saving features, and played music continuously, the H-P Mini 1151NR lasted a pathetic one hour and 55 minutes. That suggests that, in normal use, you might get around 2.5 hours of use.

A bigger six-cell battery is available for $130 from Verizon, but that’s a huge price premium on a $200 PC, plus it makes the netbook 75% thicker and 30% heavier. Verizon doesn’t offer a larger internal hard disk.

By comparison, you can buy an Acer One Windows XP netbook with the same size screen as the Verizon netbook, and twice the hard disk and battery capacity, for $340. The Acer lacks the built-in cellular modem, but you can buy that from Verizon in plug-in form for $30, with the same monthly fees. Total upfront price: $370, versus $330 for the Verizon model with the bigger battery.

You could also pay much less at a RadioShack (RSH) store, which is selling a subsidized netbook with a built-in cellular modem and required contract (with AT&T) (T) at $60 a month. This model, also an Acer running XP, has a smaller 8.9-inch screen, but most other specs are similar to those on the Verizon model. Yet there’s one enormous difference: It costs only $50, plus a $36 activation fee.

In my tests, the Verizon/H-P netbook handled all common tasks well, if not at blazing speeds. It lacks Microsoft Office, but includes the lesser Microsoft Works productivity suite. I was able to download and run common third-party programs like Firefox and iTunes. The built-in Verizon software for managing the cellular and Wi-Fi connections worked very well, and can be upgraded to a new version with added features.

The hardware has some notable downsides. The keyboard feels too flexible, and some symbols on the function keys are hard to read. The mouse buttons are awkwardly arrayed on the sides of the touch pad, not below it. And the speaker, while loud, is tinny. Also, the machine has a bunch of craplets, mostly links to H-P Web sites or to companies like eBay (EBAY) and Pandora.

Still, if you travel a lot and like using a cellular modem, the machine’s $200 price is compelling, so long as you can handle the wimpy battery and small hard disk.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

Dell Aims for Style With New Laptop and Family Model

Walter S. Mossberg — Thu, 30 Apr 2009 01:02:03 +0000

Dell is bound and determined to show that it can be a bigger player in the consumer market. The company also is trying to shake its reputation for stodgy design.

I’ve been testing two new Dells that aim to prove both points. One is a pricey, style-conscious, ultrathin laptop; the other is an economical all-in-one desktop with an optional touch screen that lets you flick through pictures, music and video, and perform other tasks, with just your fingers.

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Both computers, the Adamo laptop and the Studio One 19 desktop, are attractive and functional. But neither is ground-breaking. The laptop is a belated competitor to superthin, high-end machines like Apple’s (AAPL) MacBook Air and Lenovo’s ThinkPad X300 series. The desktop is a belated competitor to Hewlett-Packard’s (HPQ) TouchSmart touch-screen series.

Before getting into the physical attributes of these computers, a major caveat is in order: Both run Microsoft’s (MSFT) sluggish, annoying Windows Vista operating system. That puts them at a disadvantage to computers using the faster Microsoft Windows XP, or Apple’s superior Leopard operating system.

The Studio One is handsome — bordered with cloth, wrap-around trim in red, blue, white or other colors. And its optional touch screen is a sexy feature, complemented by special Dell touch software called the Touch Zone. Perhaps its most striking attribute is price. You can get one for as little as $699, far below the $1,200 base price of the H-P TouchSmart.

However, there’s a catch to this low price. The $699 base model lacks the touch screen. That costs $100 extra. Also, all of the Studio One 19 models — even those configured to cost more than $1,000 — have a relatively small screen: just 18.5 inches. The base model of the H-P has a 22-inch screen.

Dell (DELL) says it deliberately made the Studio One smaller so it would fit on a kitchen counter, where family members can walk up to it and use it as a kiosk for viewing photos, surfing the Web and performing other tasks. It even comes with a family calendar program, called Cozi; a touch-based notepad feature for leaving messages; and an appealing finger-painting program for kids.

In my tests, all worked pretty well, and the touch features also work in regular Windows programs, not just in the Touch Zone. The only downside of this latter capability is that, to make touch control easier, Dell has blown up the text and graphics in Vista, with the unfortunate side effect of making some program icons look jagged and fuzzy. (You can turn this effect off.)

As for the kitchen scenario, I have my doubts. In my kitchen, the Studio One took up precious counter space — it’s as wide as my microwave — and the wired keyboard and mouse on the cheaper models clutter up the counter.

On the other hand, there’s nothing cluttered about Dell’s new Adamo laptop. Like the MacBook Air, the Adamo uses a solid metal case and a sealed battery, and it simultaneously projects sleekness and solidity. It’s gorgeous, in both its black and white versions, and feels great in the hand. If the label was hidden, you’d think it was from Sony (SNE) or Apple, not Dell.

Like the Air and the ThinkPad 300 series, the Adamo uses a screen that’s about 13 inches, with good resolution. And, like its two competitors, it’s very thin. In fact, the Adamo is thinner than the tapered Air at the latter’s thickest point. The Adamo also has a far better selection of built-in ports than its Apple rival, though almost all are inconveniently placed in a protruding strip at the back of the machine.

Also, like the Air, the Adamo has touch features built into its trackpad. It has a built-in solid-state drive, like the Apple and the Lenovo. Such drives are faster and use less power than regular hard disks, but cost more. Also like the Air, it lacks a DVD drive.

Dell’s Studio One 19 desktop

In my tests, the Adamo performed fine, and drew admiring glances wherever I took it. But the Adamo has three big flaws.

First, it’s expensive for these economic times — $2,000 with a 128-gigabyte drive and two gigabytes of memory. The Air can be bought for $1,800, with a slightly smaller regular hard disk. With the same size solid-state drive as the Adamo, the Air is $500 more.

Second, for all its thinness, the Adamo is relatively heavy. It weighs four pounds, versus three pounds for the Air.

Finally, it has mediocre battery life. In my tough battery test, where I turn off all power-saving features, leave on Wi-Fi, and play an endless loop of music, the Adamo got just 2 hours and 44 minutes, which likely translates in normal use to maybe 3.5 hours. By contrast, the Air lasted 40 minutes longer in the same test, and the Lenovo beat the Dell by 21 minutes.

With these machines, Dell is making a strong bid to win back consumers’ hearts. It’s off to a decent start.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

Weighing Devices for Your Netflix Delivered via Web

Nick Wingfield — Thu, 04 Dec 2008 02:18:03 +0000

Netflix was a pioneer in the business of movie rentals — getting consumers to rent DVDs online and mailing them out in cheery red envelopes. Recently, it has put a lot of effort into a service that delivers movies digitally over the Internet to subscribers, preparing for a day when getting movies on a physical disc will become outmoded.

People today use the Netflix service on their computers, but Netflix (NFLX) has cut a series of deals with hardware partners to make the service available on TV sets through an array of devices.

Most of these devices were designed to do other things: a videogame console, high-definition Blu-ray disc players, a TiVo (TIVO) digital video recorder. So to see how well the service works on these devices, I’ve spent the past couple of weeks comparing the Netflix experience on Microsoft’s (MSFT) Xbox 360 game console, on LG Electronics’ BD300 Blu-ray disc player and on a set-top box from Roku called the Netflix Player. The last, as the name implies, is designed mainly for Netflix service.

The devices suffer from a relatively skimpy selection of videos on the Netflix Internet service. Netflix has more than 100,000 titles for rent on disc, but about 12,000 titles for viewing through its Internet service at the moment, and there’s often a months-long delay after a movie’s release before it shows up online. Television shows generally turn up more quickly, with a handful, like NBC’s “Heroes,” watchable the day after they air.

Still, I find the Netflix service very appealing, especially for catching up on episodes of TV series, such as “30 Rock,” that I missed when they aired. Unlike the iTunes Store and other sites that charge users $1.99 per TV episode and $3.99 to rent a movie online, the Netflix Internet service is free to subscribers to its DVD service on one of the company’s “unlimited” rental plans, which start at $8.99 a month.

Depending on how fast your Internet connection is, Netflix videos begin playing almost instantly, though you can’t keep permanent copies.

Connecting the devices to Netflix through my wired home network was easy in all three cases. I used a wireless home network — more common in homes than the wired variety — with the Roku device, the only one of three products that comes with built-in Wi-Fi (it worked well in this mode). People who want to use the Xbox 360 with a wireless network will have to spend $70 or so on an external Wi-Fi adapter. LG recommends people use only a wired home network to connect to Netflix from its player, including adapter kits that cost about $100 for transmitting data over home power lines.

All the devices require you to create a list of movies you want to watch from a computer, just like Netflix subscribers set up “queues” of DVDs to be delivered by mail. The Xbox 360 offered by far the most elegant-looking interface for browsing through videos in my Netflix queue, letting me glide through a long row of cover art representing the movies and TV shows I selected on my PC.

In contrast, the Netflix menu on the LG Blu-ray player and Roku device were more static, making it more awkward to navigate the expanse of titles. Netflix became available on the Xbox 360 in November as part of a more sweeping software upgrade, delivered over the Internet, that remade the graphical look of the system.

The quality of most of the videos on Netflix is, to my eyes, about DVD quality, though Netflix is adding some titles in high-definition to its Internet library. HD titles were available for viewing only through the Xbox 360 when I was testing the service. Roku and LG say they will make software updates available online this month that add HD support to their devices.

The Xbox 360 also has some annoying quirks when using it as a movie player — including a noisy fan I found distracting. The game controller that comes with the Xbox 360 is clunky for playing movies, so users will need to invest in an inexpensive additional remote-control design for media. The Roku and LG players, in contrast, were totally silent and had acceptable remote controls for watching Netflix videos.

I experienced the most serious glitches with the LG Blu-ray player, which occasionally dropped the video signal to my television set as I was watching a movie. LG says the loss of video signal could have been due to the connection I used to hook the player to my TV, though I’ve never had a problem with other devices using the same connection. The LG Blu-ray player also took the longest of all the devices to install software upgrades from the Internet.

While there are some differences in the Netflix experience on the Roku device, Xbox 360 and LG Blu-ray player, none of them is so great that they should trump other considerations — like a desire to play videogames or watch HD Blu-ray movies — in deciding which system is the best fit.

The LG Blu-ray player is available online for about $300. The cheapest Xbox 360 model is $199. (To get Netflix through the Xbox 360, users must be “gold” members to the $49.99-a-year Xbox Live game service.) But if what you’re after is primarily Netflix movies, and you’ve got room near your TV for another box, the $99.99 Roku product is the best value.

Walt Mossberg is on vacation.

Write to Nick Wingfield at nick.wingfield@wsj.com

Apple Polishes Popular MacBook for a Higher Price

Walter S. Mossberg — Thu, 23 Oct 2008 01:02:04 +0000

Apple’s MacBook laptop, the company’s low-end portable computer aimed at average consumers, isn’t just any old product. It’s the best-selling Macintosh in history, at a time when Mac sales are growing much faster than sales of PCs in the U.S. overall. And, according to the sales-research organization NPD Group, the midrange model of the MacBook has been the single best-selling laptop of any brand in U.S. retail stores for the past five months.

So, when Apple completely revamped the design of the MacBook last week, it was a big deal, not only for Mac die-hards, but for anyone shopping for an everyday laptop.

I’ve been testing the base model of the new MacBook for the past five days, and I like it a lot, despite a few downsides. I found this new MacBook to be speedy, solid, innovative, and comfortable to use, with very good battery life.

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The new model sports a sturdy aluminum case, instead of the old plastic one, and looks gorgeous. And it even seemed to run cooler than earlier Apple (AAPL) aluminum laptops. It’s 10% lighter, at 4.5 pounds, and 12% thinner, at 0.95 inch, than its predecessor, and continues to include a built-in DVD drive. Its processor is slower, yet it has good performance because of much faster graphics, and it also offers a far brighter screen in the same 13.3-inch size. But it still gets strong battery life — slightly better in fact than the older model, in my tests.

Plus, the new MacBook includes a huge, innovative glass track pad that functions as a combination of a traditional track pad and the multitouch screen of an iPhone. This track pad allows all sorts of fingertip gestures you can use to navigate Web pages, manipulate photos, and switch among programs.

In another radical step, Apple eliminated the button below the track pad. When you want to perform a mouse click, you just depress the entire track pad. The whole thing is a big button, which can act as either the left or right button on a traditional mouse, and which allows easy, smooth scrolling.

Like all current Macs, the new MacBooks come with Apple’s Leopard operating system, which I consider superior to Windows. But the new MacBooks can run Windows as well. In my tests, the new model ran Windows XP beautifully. I was able to run such Windows-only programs as Microsoft’s (MSFT) Internet Explorer and Outlook right along with my Mac software, at snappy speeds. It can also run Windows Vista.

The cheaper of the two new versions comes with an adequate 160-gigabyte hard disk, though larger disks are available, and two gigabytes of memory, which is plenty for a consumer Mac.

On my tough battery test, where I turn off all power-saving features and play an endless loop of music, the new MacBook lasted three hours and 53 minutes — six minutes longer than the old one. That suggests that, in normal use, with power-saving on, you could achieve Apple’s claim of five hours of battery life, or come close.

There are some drawbacks, of course. The cheapest of the new models costs $1,299, $200 more than the cheapest of the old models. Though that’s the same price as the most popular of the older models, and you get more for your money, the swooning economy may make that price tag tougher for some families to swallow. As a hedge against this, Apple will continue to sell the base model of the old MacBook, at $999.

Another downside to the new MacBook is that the radical new glass track pad will take some time to get used to. At first, I found its surface so slippery that I had trouble accurately placing the cursor on the item I wanted to select. But three other people I asked to test this had no such trouble, and my own woes with this disappeared after a few days, either because I got more used to it, or because the surface picked up enough dirt to become less slick.

It also takes a while to adapt to the lack of a button. For left-clicking, you press the whole track pad with one finger. For right-clicking, you press down with two fingers, or you can set an option to perform right-clicking with one finger by pressing on one of the lower corners of the track pad. You can also optionally use light tapping instead of clicking, a common option on other laptops.

In addition, the model’s bright LED screen comes in only a glossy finish, which some folks hate because it displays more glare and fingerprints than the old matte screens.

Apple still stubbornly refuses to incorporate a slot for the flash memory cards commonly used in cameras and cellphones. And the new model omits the FireWire port, which some consumers used to connect older camcorders and certain external hard disks. The new model uses a common Ethernet networking cable instead of FireWire to transfer all your files and programs from an older Mac, a process I found worked perfectly.

All in all, though, Apple’s new MacBook is a terrific choice for consumers and students, if you can handle the $1,299 price.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

New Amazon Service Streams TV Shows And Films to PCs

Walter S. Mossberg — Thu, 11 Sep 2008 01:08:05 +0000

Consumer options for viewing popular TV shows and movies directly from the Internet, as opposed to watching them from traditional cable and satellite systems, keep growing. Last week, yet another approach to Internet distribution of commercial video content emerged.

Amazon (AMZN) launched a new service called Amazon Video on Demand, which allows users, for a fee, to watch any of 40,000 TV episodes or movies, in real time, on their Windows and Macintosh computers, and on specially equipped Sony Bravia TV sets. This service replaces an earlier Amazon video offering called Unbox.

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I have been testing Amazon Video on Demand and I found it worked well, although it has some limitations. The user interface is clean and smart, the quality is good if you have a fast Internet connection, and there are some clever features. On the downside, it works poorly with the slow connections typical in places like hotels. And there are some studio-imposed limits on what content is offered and how you can view it.

To date, there have been three major models for legally getting TV shows and movies from the Web.

In one, best represented by Apple’s (AAPL) widely used iTunes store, the TV shows and movies are ad-free, but you pay for each. All of this content is downloaded to your Windows or Macintosh computer or your Apple TV set-top box for later viewing, even when you’re not connected to the Internet — though on Apple TV you can start watching while the material is being downloaded.

A second model, best represented by the studio-owned Hulu.com, presents movies and TV shows on a Windows or Macintosh personal computer free of charge, but requires you to watch commercials that can’t be skipped. The TV shows and movies you view on Hulu are “streamed” rather than downloaded, meaning they are meant to be viewed immediately, in real time, rather than stored for viewing when you’re not connected to the Internet.

The third online model is best represented by Netflix (NFLX), the popular DVD distributor. It offers a “Watch Instantly” streaming option on Windows PCs or on TVs equipped with a special set-top box, for a small portion of its large catalog of TV shows and movies. These videos are ad-free and don’t carry an individual charge, but require a monthly subscription fee.

The new Amazon Video on Demand service is a hybrid of these others. As on iTunes, the TV shows and movies it offers are ad-free and purchased individually, don’t require a subscription, and work on both Windows and the Mac, plus on one type of set-top box. In Amazon’s case, that’s Sony’s Bravia Internet Link, a $299 device that works only with Sony (SNE) TVs.

But, like Hulu and Netflix and unlike Amazon’s older Unbox service, the new Amazon Video on Demand service offers videos via real-time streaming. In many cases, it also allows downloading, iTunes-style, to Windows PCs (but not Macs) and to TiVo devices attached to a TV. The videos can’t be streamed in real time using a TiVo (TIVO).

Amazon’s streaming videos are viewed in any of the major Web browsers and don’t require any special software. I tested the new service on both Windows PCs and Macs, and on a Sony Bravia TV equipped with the $299 adapter box. In my tests, Amazon’s videos looked quite good over a fast Internet connection. However, on a typically lousy hotel Internet connection, the movies were often grainy and kept stuttering.

The new service doesn’t yet offer videos in high definition, something Apple just announced this week it is adding for some TV shows. Amazon says it is working on HD.

Amazon’s user interface for the new service is very nice. All of your purchased videos are available in a library stored on the company’s servers, so you can easily watch them again and again if they are purchased, or resume a partly watched rental. And the service remembers where you stopped watching a video and resumes it at that point, even if you started it on, say, a Dell (DELL), and resumed it on a Mac.

On the downside, the new Amazon service isn’t always simple or consistent. For instance, you can watch only two videos at a time, and not all titles can be either streamed and downloaded, or be either purchased or rented. Most rentals last 24 hours, but some differ.

Selection was OK, but not great. Because of studio policies, many current and recent movie hits aren’t available. There are gaps as well in the TV selection. For example, while iTunes offers the current second season of the excellent “Mad Men” series, Amazon has only the first season.

Prices also can be confusing. Amazon rents most movies for $3.99 and sells them for between $9.99 and $14.99. TV shows generally cost $1.99. But some titles carry different prices, albeit these are often lower.

All in all, Amazon Video on Demand is a good service for people who prefer paying for ad-free TV shows and movies, and is another strong step in the Internet’s rising competition with traditional TV.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

Sony and Roku Try To Join TV to Web, But No Merger Yet

Walter S. Mossberg — Thu, 14 Aug 2008 01:06:44 +0000

Perhaps the biggest disconnect in the digital landscape today is between the Internet and the TV set. Consumers have been buying big, new high-definition TVs in large numbers and, separately, are watching more and more video from online sources like YouTube, Hulu and iTunes. But the two trends have yet to merge. Despite the efforts of big names like Microsoft (MSFT), Apple (AAPL) and TiVo (TIVO), relatively few people are watching Internet video on their shiny new sets.

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Now, two more set-top boxes have been launched to try to marry the Internet and the TV. Both adapters, from Sony (SNE) and Roku, worked well in my tests, but each has limitations. The problem is that one of the boxes supplies content from a wide range of Internet video sources, but only works on selected models of one brand of TV set; the other works on a wide variety of TVs, but only provides a single source of content.

Sony’s adapter is the Bravia Internet Video Link. This is a $300 module that attaches to certain Sony HDTV models. It can either be set up beside the TV or snapped onto the back of the set. Once it’s connected to your TV and to your home network for Internet access, a new menu appears on the TV allowing you a choice of videos from numerous online sources, including YouTube, Yahoo (YHOO), Blip. TV, Sports Illustrated, AOL, Wired, and the Web sites of CBS (CBS), Showtime and more.

Setting up the Bravia Internet Video Link was straightforward, even though it involved a welter of cables. There is no built-in Wi-Fi — you need either a cable or an add-on wireless adapter to connect to the Internet. The primary hookup to the TV is via a modern type of cable called HDMI, for High Definition Multimedia Interface.

I tested the Sony Link using the company’s most unusual HDTV set — a tiny, very costly model that uses a very thin, very vivid new screen technology called OLED, for Organic Light-Emitting Diode. This TV provided a spectacular picture, but it isn’t required to use the Sony module. The Link works on many larger, more common Sony sets with more common screens. It just doesn’t work on non-Sony TV sets.

Sony’s Bravia Internet Video Link adapter

The Sony module doesn’t have its own remote control. It uses the one that came with the TV. This makes for an awkward experience, because there are no standard play and pause buttons, and various other buttons on the remote meant to do one thing on the TV may do another when watching Internet video via the Link module.

Also, I found some of the Internet content to be disappointing. Many of the items labeled “movies” on various Internet channels were really just trailers, and some content was stale. For instance, some baseball news videos on Yahoo were weeks old.

However, Sony plans to make one of its feature films, “Hancock,” available through the Link module before it’s released on DVD. More important, it will be adding access to Amazon’s (AMZN) forthcoming video-streaming service, which promises to contain a wealth of full-length content.

The Netflix Player by Roku is much simpler. In fact, it was the simplest set-top box I have ever tested. It costs just $100 and does just one thing: It allows Netflix (NFLX) subscribers to view its movies and TV shows via the Internet on a television set instead of on a computer. It can’t get you any other video content from the Internet.

The Netflix player is a small, plain black box that works with most TVs, not just digital or high-definition models. It connects using both old-fashioned cables, like the kind used by many VCRs and older DVD players, or an HDMI cable.

Unlike the Sony, the Roku box includes both wireless and wired Internet connectivity, and has its own remote. While the box is capable of displaying high-definition content, the Netflix service isn’t currently streaming movies and TV shows in high definition, so you get varying quality, depending on your TV and Internet speed, up to DVD-type levels.

There’s no added monthly fee required to use the Roku box, but you must be a Netflix subscriber. The box merely displays the movies or TV shows you have placed in your Instant Queue on Netflix. You have to do this on your computer before viewing the videos on the Roku box. You can choose from around 12,000 streaming movies and TV shows, far fewer than the 100,000 titles Netflix makes available via DVD, but a sizable collection.

In my tests, the Roku box set up quickly and easily, the interface and remote were simple and effective, and the movies and TV shows I tested streamed quickly and without hesitation over my fast home Internet connection.

Both products are meant to promote sales of other things — Sony TVs and the Netflix movie-rental service. They do these tasks well, but neither is the breakthrough solution that will connect most TVs to most Internet video content.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

SnagFilms Finds Virtual Theaters for Documentaries

Walter S. Mossberg — Thu, 17 Jul 2008 01:02:02 +0000

Thousands of feature-length documentary films are produced every year, but almost nobody gets a chance to see them. A few dozen are shown to small audiences at major film festivals, and a handful make it into theaters. For every blockbuster like “An Inconvenient Truth,” there are hundreds of documentaries that never find an audience.

Starting Thursday, however, there will be a new online service that aims to change all that. The service, called SnagFilms, allows anyone with a blog, a Web site, or even a page on a social-networking site, to open a virtual movie theater and show these documentaries, free. The virtual theater is a small widget that contains the film, and that can be embedded easily and quickly in a wide variety of popular social-networking services and blog platforms. No technical knowledge is needed.

[ See post to watch video ]

Once a site or page owner “snags” a film in this way, visitors to the site can view it in a larger window that pops out from the widget. This window plays the film, displays some ads and provides links to charities or organizations related to the topic of the movie. The films can even be played in full-screen mode. Many also include links for buying a DVD of the film. All that’s missing is the popcorn.

These aren’t homemade, three-minute YouTube (GOOG) clips. Nearly all are feature-length, professionally produced documentaries, from both small independent filmmakers and well-known sources such as PBS and National Geographic.

The owner of the site or blog gets no direct revenue from posting the films. He or she is, in effect, donating space to support the film or the cause it highlights, a decision SnagFilms calls “filmanthropy.” But the filmmaker and SnagFilms do make money — splitting advertising revenue equally. And the charity or organization can make money, too, if viewers opt to donate. The filmmaker also can make money from DVD sales, paying SnagFilms an 8.5% commission.

I have been testing a prerelease version of the SnagFilms service and have posted SnagFilms widgets with no problems to Facebook, MySpace (News Corp), iGoogle, Netvibes, Blogger, Windows Live Spaces (MSFT) and Vox. Many more Web sites can house these widgets, including the vast number of blogs built on the popular WordPress and TypePad platforms.

Here’s how it works. You just go to the SnagFilms Web site at www.snagfilms.com, select one or more of the 250 or so films available at launch and click the snag button. A menu pops up that lists numerous popular networking services and platforms. Clicking one will automatically post the SnagFilms widget of your choice on your page or site at one of these services. You can also simply view the films at the SnagFilms site.

Each widget includes an “info” button that takes you to a page on the SnagFilms site giving the details and background on the film. You can also leave comments here, rate the film, order the DVD and see recommendations for related films.

The system is viral, so you don’t have to start at the SnagFilms site. A Web surfer who sees a SnagFilms movie anywhere on the Web can spread it around just by clicking the snag button on every widget. The snag button allows the viewer to either host the film or to email a link to the film that will bring friends to the SnagFilms site to view or snag it.

SnagFilms is the brainchild of Ted Leonsis, a former top executive at America Online (TWS), who in recent years has become a documentary-film producer. He became frustrated with the distribution bottleneck for such films and arranged to take over AOL’s documentary site, TrueStories, and turn it into SnagFilms. He also is chairman of the board of a company, Clearspring, which created the film widgets.

At launch, the SnagFilms catalog includes well-known documentaries like “Super Size Me,” but also lesser-known films on a wide variety of topics, including college football, AIDS in Africa, politics, profiles of average people and tales of the New York Fire Department. One of my favorites was “Paper Clips,” the story of how a school in Tennessee learned about the Holocaust.

Filmmakers can submit movies to the site by sending an email to: submissions@snagfilms.com. SnagFilms says it doesn’t censor or edit the films, but won’t accept pornography or films deemed to encourage hate. It does have a selection process, so not all films submitted will make it onto the site. The company hopes to add more films soon.

I had only two gripes about SnagFilms. First, the films should be able to play inside the widget itself, with an option inside to play at larger sizes. Having to open a separate browser window is a pain. The company says it’s working on this.

Second, the initial catalog is light on documentaries from a conservative or probusiness perspective. But the company says it is “actively seeking to offer differing viewpoints” and will soon add “a number of films that are quite conservative in philosophy.”

SnagFilms is a great idea for getting documentary films in front of more people. It’s another example of how the Web is changing media distribution for the better.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

Price May Be Steep, but Thin ThinkPad Has Abundant Features

Walter S. Mossberg — Thu, 21 Feb 2008 00:01:00 +0000

I am writing these words on a new laptop computer that packs a full-size screen and keyboard into a body that’s quite thin and light. And it has a solid-state drive with no moving parts instead of a hard disk.

But this isn’t the much-touted Apple MacBook Air, introduced last month with all those qualities. Instead, it’s a new ThinkPad from Lenovo, the X300. While the two machines are both impressive products, they are different in key respects.

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I’ve been testing the ThinkPad X300 and I have found it to be a solid, innovative laptop that will be perfect for many mobile PC users. It isn’t as sexy or inexpensive as the MacBook Air, but it has numerous features the Apple lacks, especially a wide array of ports and connectivity options, a built-in DVD drive and a removable battery.

I can recommend the X300 for road warriors without hesitation, provided they can live with its two biggest downsides: a relatively paltry file-storage capacity and a hefty price tag. This ThinkPad starts at $2,476 for a stripped-down model and at $2,799 for a preconfigured retail version with a half-size battery. The configuration I expect to be the most popular, with a full-size battery and DVD drive, is about $3,000.

The key factor in both of these downsides is the solid-state drive, or SSD, which replaces the hard disk. The SSD is fast and rugged, but today it can hold only a cramped 64 gigabytes of files and is very costly. Apple offers a MacBook Air version with the same solid-state drive for a similar high price. But Apple also has a much more affordable $1,799 model with an 80-gigabyte standard hard disk. Lenovo doesn’t.

Lenovo’s ThinkPad X300

The X300, due to go on sale next week at lenovo.com and at a few retailers, isn’t as thin as the MacBook Air. In fact, at its thinnest point it is almost as thick as the Apple is at its thickest point. And when the new ThinkPad is ordered in what are likely to be its most common configurations, it is heavier than the three-pound Apple and, in fact, fails to make the three-pound cutoff that typically denotes a “subnotebook.” Only one configuration breaks that barrier, at 2.93 pounds, and it is the stripped-down model with just a half-size battery and no DVD drive.

But the X300, which will come with either Windows Vista or Windows XP, is still very thin and light. It’s under an inch thick and even at its heaviest is only 3.5 pounds. Yet, like the Apple, it packs in a widescreen 13.3-inch display and a full-width keyboard.

Plus, Lenovo has used that extra thickness to good advantage. While the MacBook Air’s extreme thinness makes it gorgeous, it left no room for an Ethernet jack, a removable battery, a built-in DVD drive or a cellphone modem. The X300 has all these things, either standard or as options, plus three USB ports, compared with just one for the Apple. The Lenovo even offers GPS location-finding, the ability to connect to new wireless USB devices and future support for a forthcoming wireless network standard called WiMax.

The ThinkPad has another advantage: Even though its screen is the same size as the Apple’s, it is higher resolution, so more material can be seen without scrolling. Some people find that higher-resolution screens make text too small to read easily, but I didn’t experience any such problem on the X300.

In my tests, the X300 performed very well, even though it has a relatively slow processor, slower than the MacBook’s.

But the ThinkPad’s battery life was only fair, and was inferior to the Apple’s. In my tough test, where I turn off all power-saving features, set the screen to maximum brightness, turn on Wi-Fi and run a repeating play list of music, the X300 lasted three hours and five minutes. That was 24 minutes less than the comparable MacBook Air. And this was on the $3,000 configuration with a full-size battery and a DVD drive. The more basic models, with a half-size battery, would last only half as long, according to Lenovo.

MacBook Air

In more normal use, the model I tested would likely last under four hours on a charge, and the base models maybe two, compared with about 4.5 hours for the Mac.

I also tested another version of the ThinkPad, which substitutes a second, half-size battery for the DVD drive. It got five hours and 15 minutes, which means you could likely get 6.5 to seven hours in normal usage. That model costs around $2,850.

There are two more factors worth mentioning. I believe that both the Mac operating system and the software that comes with it are superior to the Windows operating system and built-in software offered on the ThinkPad. And the Mac isn’t susceptible to the vast majority of viruses and spyware, and doesn’t require third-party security software.

Also, the ThinkPad’s screen, when opened, stands significantly higher than the Mac’s, so it is less usable in a coach seat on an airplane when the person in front of you reclines.

If you’re happy with Windows, can afford the price tag, and value the many ports and connectivity options Lenovo has packed in, the thin and rugged X300 is a great choice. It’s a notable engineering accomplishment.

Email me at mossberg@wsj.com. Find all my columns and videos online, free, at the new All Things Digital Web site, http://walt.allthingsd.com.

Apple's MacBook Air Is Beautiful and Thin, but Omits Features

Walter S. Mossberg — Thu, 24 Jan 2008 00:01:00 +0000

Apple finally has entered the subnotebook market, introducing a lightweight laptop meant to please road warriors. But, typical of Apple, the company took a different approach from its competitors. The result is a beautiful, amazingly thin computer, but one whose unusual trade-offs may turn off some frequent travelers.

The new aluminum-clad MacBook Air, which I’ve been testing for several days, is billed as the world’s thinnest notebook computer. Its thickest point measures just three-quarters of an inch, which is slimmer than the thinnest point on some other subnotebooks. And it employs some innovative software features, such as fingertip gestures for its touchpad that are similar to those on Apple’s iPhone.

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Apple refused to make the most common compromise computer makers employ to create their littlest laptops. Other subnotebooks — a category generally defined as weighing three pounds or less — have screens of just 10 to 12 inches and compressed keyboards. The three-pound MacBook Air, by contrast, features a 13.3-inch display and a full-size keyboard.

It’s impossible to convey in words just how pleasing and surprising this computer feels in the hand. It’s so svelte when closed that it’s a real shock to discover the big screen and keyboard inside.

But there’s a price for this laptop’s daring design: Apple had to give up some features road warriors consider standard in a subnotebook, and certain of these omissions are radical. Chief among them is the lack of a removable battery. So, while the MacBook Air will be a perfect choice for some travelers, I can’t recommend it for all. It really depends on your style of working on the road and what features you value most.

The MacBook Air, which will be available next week, costs $1,800 with an 80-gigabyte hard drive and a generous two gigabytes of memory. A second model, with a faster, cutting-edge, 64-gigabyte, solid-state drive and a slightly speedier processor, costs a whopping $3,100. The $1,800 price for the main model isn’t unusual in subnotebooks, which can easily top $2,000, although some competitors cost less.

In my tests, the MacBook Air’s screen and keyboard were a pleasure to use. The machine felt speedy, even with multiple programs running. And the laptop has the same Leopard operating system, superior built-in software, and paucity of viruses and spyware that I believe generally give the Mac an edge. I was able to install and run Windows XP using the third-party Parallels software.

But then there are those trade-offs. The sealed-in battery means you can’t carry a spare in case you run out of juice, and you have to bring it to a dealer when you need a new one. There’s no built-in DVD drive. The thin case can’t accommodate a larger internal hard disk. And the machine omits many common ports and connectors.

The MacBook Air

There’s no Ethernet jack for wired broadband Internet connections and no dedicated slot for the most common types of external cellphone modems. That means that out of the box, the MacBook Air has only one way to get on the Internet — through its fast, built-in Wi-Fi connection. If you’re out of Wi-Fi range, you’re out of luck, unless you buy an optional, $30 add-on Ethernet connector or a cellphone modem that connects via USB.

In fact, the MacBook Air has only three connectors: a headphone jack, a single USB port and a port for connecting an external monitor.

That single USB port is a problem, because so many peripherals use USB. You can buy a tiny, cheap USB hub that adds three more ports, but that’s yet another item to carry.

The lack of a DVD drive is partly solved by some clever software Apple included that lets you “borrow” the DVD drive on any other Mac or Windows PC on your network, so you can transfer files or install new software from a CD or DVD. This worked fine in my tests, in which I installed several new programs from CDs on remote computers, but it requires disabling third-party firewalls on Windows machines. It also doesn’t work for installing Windows on your Mac, for watching DVDs, or for playing or importing music. For those tasks, you need an external DVD drive. Apple sells one for $99.

In my standard battery test, where I disable all power-saving features, set the screen brightness at maximum, turn on the Wi-Fi and play an endless loop of music, the MacBook Air’s battery lasted 3 hours, 24 minutes. That means you could likely get 4.5 hours in a normal work pattern, almost the five hours Apple claims.

But the MacBook Air has another downside: its screen height. Because of the larger screen, the lid stands higher when opened than on most other subnotebooks. So it isn’t as usable as some competitors when the seat in front of you in coach on a plane is reclined.

If you value thinness, and a large screen and keyboard in a subnotebook, and don’t watch DVDs on planes or require spare batteries, the MacBook Air might be just the ticket. But if you rely on spare batteries, expect the usual array of ports, or like to play DVDs on planes, this isn’t the computer to buy.

Email me at mossberg@wsj.com. Find all my columns and videos online, free, at the new All Things Digital Web site, http://walt.allthingsd.com.