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	<title>Personal Technology &#187; Flash</title>
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		<title>Motorola's Droid Is Smart Success for Verizon Users</title>
		<link>http://ptech.allthingsd.com/20091104/motorolas-droid-is-smart-success-for-verizon-users/</link>
		<comments>http://ptech.allthingsd.com/20091104/motorolas-droid-is-smart-success-for-verizon-users/#comments</comments>
		<pubDate>Thu, 05 Nov 2009 02:10:06 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/?p=1069</guid>
		<description><![CDATA[The new Motorola Droid phone is best super-smart phone Verizon offers, writes Walt Mossberg.]]></description>
			<content:encoded><![CDATA[<p>Verizon Wireless customers tend to love the company&#8217;s fast 3G network. But many tech-oriented Verizon loyalists gripe about the carrier&#8217;s high-end smart phones, which haven&#8217;t matched the cachet and versatility of the Apple iPhone sold by AT&#038;T (T). In fact, some Verizon customers have switched to AT&#038;T simply to get an iPhone.</p>
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<p>But this week, Verizon (VZ) is rolling out a device that finally gives it a more credible alternative. This new $200 phone is the Motorola Droid and it&#8217;s the first Verizon model to run Google&#8217;s (GOOG) Android smart-phone operating system. I&#8217;ve been testing the Droid, and while it has some significant drawbacks, I regard it as a success overall. It&#8217;s the best super-smart phone Verizon offers, the best Motorola (MOT) phone I&#8217;ve tested and the best hardware so far to run Android. I can recommend the Droid to Verizon loyalists who have lusted for a better smart phone, but don&#8217;t want to switch networks.</p>
<p>Like the iPhone, the Droid is really a powerful hand-held computer that happens to make phone calls, and is a platform for numerous third-party programs, or apps. Currently, Android offers over 12,000 apps. That is just a fraction of the 100,000 apps available for the iPhone, but it&#8217;s well above what the newer BlackBerry or Palm (PALM) phones offer.</p>
<p>The Droid is also the first phone that runs the 2.0 version of Android, which sands off some of the rough edges of Google&#8217;s platform and adds some features—notably, a free voice-prompted turn-by-turn navigation program. Android still isn&#8217;t as slick or fluid as the iPhone&#8217;s OS, in my view, but it has some functionality Apple (AAPL) omits, including the ability to run multiple third-party apps simultaneously.</p>
<p>The Droid is a handsome, squared-off device with a gorgeous, huge, high-resolution screen, bigger and sharper than the iPhone&#8217;s. There&#8217;s also a slide-out physical keyboard. It&#8217;s only a tad longer and thicker than the Apple product. But it&#8217;s 25% heavier, which makes it less comfortable to carry around in a pocket.</p>
<p>The Droid also has a higher-resolution camera than the iPhone&#8217;s: five megapixels versus three megapixels. And the camera has a flash, which the Apple lacks. In my tests, pictures came out OK, though not dazzling, and videos I shot were quite good.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AS331_PTECH_DV_20091104215853.jpg" width="262" height="394" alt="                    PTECH                " /><br />
<br />
Motorola&#8217;s Droid</div>
<p>The Droid&#8217;s large 3.7-inch screen looked great, but it lacks multitouch features, such as two-finger zooming, and it seemed less responsive than some other touch screens I&#8217;ve tested.</p>
<p>Battery life is listed at a whopping 6.4 hours, and, in my tests, the Droid easily lasted through the day on a single charge. Phone calls were crisp and clear, and I never suffered a dropped call. Verizon&#8217;s network was speedy and reliable for Web surfing, email and social networking. I copied some songs and videos onto the Droid by plugging it into a computer, and all played properly.</p>
<p>The Droid, whose $200 price comes only after a $100 mail-in rebate, requires a minimum $70 monthly service plan for two years, and text messaging costs extra. It comes with 16 gigabytes of memory, in the form of a removable card, and can handle up to a 32-gigabyte card. </p>
<p>Unfortunately for lovers of physical keyboards, I found the one on the Droid to be pretty awful. It has flat, cramped keys that induce too many typing errors, yet lacks auto-correction. I found myself using the virtual on-screen keyboard, which was pretty fast and accurate for me, and did include auto-correction.</p>
<p>Another downside: The Droid&#8217;s screen has only three panels for displaying apps, versus 11 on the iPhone, and some large apps, called widgets, hog much of the space on these panels.</p>
<p>Like the Palm Pre, the Droid tries to integrate social networking with contacts, though in a more limited way. It handles Google&#8217;s Gmail and Facebook, as well as Microsoft Exchange for corporate email and data. A nice feature lets you tap a contact&#8217;s picture and get instant options for ways to communicate.</p>
<p>The Droid can do some cool tricks with a couple of $30 optional docks, one for the car and one for the desk or nightstand. When placed in the car dock, the phone automatically displays a horizontal view with large buttons, including one for the built-in navigation system. In my tests, this navigation system worked pretty well, even showing photos of certain intersections. But it also gave me a couple of bad directions, such as sending me the wrong way at a fork in the road.</p>
<p>When placed in the desktop dock, the Droid displays the time and a different row of large icons from when it&#8217;s in the car dock, including music and an alarm clock.</p>
<p>I ran into one odd flaw with my test Droid, and with a second test unit tried by a colleague. Neither could send a photo via multimedia messaging to either my iPhone or her BlackBerry. Verizon was able to send pictures this way to my iPhone from other Droids, and it suspects some flaw in our test units.</p>
<p>The Droid is potentially a big win for Verizon, Motorola and Google, as well as for loyal Verizon customers. </p>
<p class="tagline">Find Walt Mossberg&#8217;s columns and videos online, free, at <a href="http://walt.allthingsd.com">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a></p>
<span class="fdPrintIncludeParentsPreviousSiblings"></span><span class="fdPrintIncludeParentsChildren"></span>]]></content:encoded>
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		</item>
		<item>
		<title>New iPhone Is Better Model&#8211;Or Just Get OS 3.0</title>
		<link>http://ptech.allthingsd.com/20090617/new-iphone-is-better-model-or-just-get-os-30/</link>
		<comments>http://ptech.allthingsd.com/20090617/new-iphone-is-better-model-or-just-get-os-30/#comments</comments>
		<pubDate>Wed, 17 Jun 2009 17:00:38 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20090617/new-iphone-is-better-model-or-just-get-os-30/</guid>
		<description><![CDATA[Apple's new iPhone 3G S and OS 3.0 offer plenty of new features. But the software may be enough of a boost to keep many users from buying the new model, Walt Mossberg writes.]]></description>
			<content:encoded><![CDATA[<p>Apple Inc.&#8217;s iPhone has been a smashing success, redefining the smart-phone market and creating a new hand-held computing platform that has attracted over 50,000 third-party apps, or software programs, in less than a year. With its nearly identical sibling, the iPod Touch, it has sold a combined 40 million units since June 2007, when the computer maker plunged into the phone business.</p>
<p>But the iPhone is drawing increasing competition from entrenched smart-phone makers anxious to emulate the upstart. The most significant of these is Palm&#8217;s (PALM) impressive new Pre, which is off to a good start with an estimated 100,000 or so units sold since it launched on June 6.</p>
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<p>So, like a shark, Apple (AAPL) must keep moving. This week, it is introducing two new products designed to consolidate and increase its position as the leader in this new generation of hand-held computers. I&#8217;ve been testing both and I like them a lot, with some minor caveats.</p>
<p>One of the new products is a refreshed model of the iPhone itself, called the iPhone 3G S. It looks the same, but offers more speed, more memory, more battery life, and a few new features, including video recording and a better camera for still photos.</p>
<p>The second is OS 3.0, the third version of the iPhone&#8217;s operating system, which comes on the 3G S and also can be installed on all prior iPhones and Touches. It includes a much longer list of added features, some innovative and some long overdue catch-ups to other phones. These include such widely requested capabilities as cut, copy and paste; systemwide searching; a wider virtual keyboard; and a feature called MMS that allows users to send photos and videos directly to other phones without using email.</p>
<div class="media-CENTER" style="width:360px;"><img src="http://online.wsj.com/public/resources/images/OB-DW701_PTECHC_NS_20090617122129.jpg" width="360" height="687" style="float: none;" alt="iPhone Chart" />
</div>
<p>Apple last week also made a bold business move to complement these new products. It decided to keep making the current model, the iPhone 3G, and to slash its price by 50%, to $99. That&#8217;s an unheard-of price tag for a pocket computer of this power and versatility, and gives millions of additional consumers a reason to choose the iPhone instead of a competitor.</p>
<p>In my tests, both the new phone and the new operating system performed well, with a few small exceptions. I believe the two strengthen the iPhone platform, make it likely the iPhone will continue to attract scads of apps, and are good for consumers.</p>
<p>But I also regard these changes as more evolutionary than revolutionary, and I don&#8217;t think this latest iPhone is as compelling an upgrade for the average user as the 3G model was last year for owners of the original 2007 iPhone.</p>
<p>Current iPhone owners can get an improved product by merely sticking with their existing phones and upgrading to the feature-laden new operating system, which is free (it costs $10 for iPod Touch owners), rather than shelling out at least $199 for the new iPhone 3G S. And many new iPhone buyers can opt for the $99 3G model, which is not only cheaper, but also greatly improved by the new OS 3.0.</p>
<p>On the other hand, power users will crave the new model&#8217;s much-better performance, battery life, storage and other features. And some will want the new model because, unlike the current model, it&#8217;s capable of handling a new cellular network feature that, in the next few years, will offer double the current data speeds.</p>
<p>The new, free operating system is available for download starting June 17. The iPhone 3G S will go on sale June 19 for $199 for a version with 16 gigabytes of memory, and $299 for 32 gigabytes of memory. Those memory capacities are double the amounts offered on the previous model last year at the same prices, and far exceed the built-in memory on most competing smart phones.</p>
<p>These prices are for new U.S. customers on the AT&#038;T network, plus current owners who are eligible for what AT&#038;T (T) calls a &#8220;standard&#8221; upgrade. If you already own an older iPhone, you could pay $200 more to upgrade, depending on how far along you are in your two-year service contract and how much you spend monthly. But AT&#038;T, stung by criticism in recent days, has just decided to offer the lower, new-customer prices at launch to iPhone 3G owners eligible for upgrades at any time up to Sept. 30 of this year, even if they were originally told they&#8217;d have to pay the $200 premium.</p>
<p>Before I detail the new features and how they worked in my tests, let me state up-front what the new iPhone and its new operating system don&#8217;t deliver. The iPhone still lacks a physical keyboard. It still can&#8217;t run more than one third-party app at a time, as the Pre does. Its otherwise excellent Web browser still can&#8217;t play videos created in Adobe&#8217;s Flash software, which is widely used on the Web. And it still isn&#8217;t available on any U.S. carrier besides AT&#038;T.</p>
<p>Also, AT&#038;T won&#8217;t enable MMS until late this summer, even though dozens of other iPhone carriers in other countries are doing so immediately. And AT&#038;T hasn&#8217;t set a date by which it will offer tethering, a new iPhone feature that allows the device to be used as a modem for a laptop. Other carriers in other countries are allowing this right away.</p>
<p>Here&#8217;s a rundown of the most important new features of both the new hardware and software, and how they performed in my tests.</p>
<h5 class="subhed">The iPhone 3G S</h5>
<p><strong>Speed:</strong> To me, this is the most important feature of the new iPhone 3G S. In fact, the &#8220;S&#8221; in the name stands for speed. During my week of testing, the new model proved dramatically snappier in every way than my iPhone 3G. Its processor is 50% faster than in the prior model, and it sports a new graphics chip.</p>
<p>Applications opened much more quickly. Web pages loaded far faster. The camera was ready to use almost instantly. And I never once saw the occasional, annoying iPhone behavior where you strike a key while typing and it sits there, seemingly stuck, before you can continue.</p>
<p>Cellular-data speeds were about the same, but in repeated testing on different Wi-Fi networks, the 3G S racked up speeds 30% to 50% faster than on the 3G running at the same time on the same networks.</p>
<p><strong>Battery Life:</strong> On my 3G iPhone, I usually could make it through the day, but it was often a close call, with the battery indicator winding up in the red. By contrast, the new model did much better, never hitting the red zone and rarely requiring interim charging at the office or in the car, even though, because I was testing it, I was pounding it much harder than usual, making more voice calls, playing lots of videos and music, trying numerous apps, constantly downloading email from two accounts, and syncing two calendars over the air.</p>
<p>Apple claims about the same talk time for the new model as on the old, and about the same Web-surfing time over the cellular network. But it says the 3G S gets about 50% more battery life when playing videos or surfing the Internet over Wi-Fi and 25% more time &#8212; an astounding 30 hours &#8212; for continuous music playback.</p>
<p><strong>Memory:</strong> With the new 32-gigabyte model, I was able to store over 3,000 songs, more than 1,600 photos, 74 videos, 67 applications, 400 emails, nearly 1,000 contacts, months of calendar data, and dozens of documents, and still have 5 gigabytes left over&mdash;more than most phones offer out of the box.</p>
<p><strong>Camera:</strong> The new model&#8217;s camera has a 3 megapixel resolution, up from 2 megapixels, and has autofocus and a feature that lets you tap the screen to change the focus to an object or person in the background of a shot. It still lacks zoom or a flash, though it does better in low light. It also has a macro feature for close-up shots. In my tests, all of this worked, but I didn&#8217;t think the pictures it took were dramatically better than those on the old model, and it can&#8217;t compete with phones like Nokia&#8217;s (NOK) new $700 N97, which has a 5-megapixel camera with zoom.</p>
<p><strong>Video:</strong> The new video recorder worked well, even in low light, and lets you post videos directly to YouTube, among other places. You can also trim your videos right on the phone. This all worked well, but the videos aren&#8217;t high definition, and pale in comparison to those on the latest HD model of the popular $229 Flip pocket camcorder.</p>
<p><strong>Voice Control:</strong> By simply holding down the new iPhone&#8217;s home button, you can dial contacts and control music playback by uttering voice commands. The phone will even tell you which song is playing. Like most voice-recognition systems, this one isn&#8217;t perfect. But it worked most of the time.</p>
<p><img src="http://ptech.allthingsd.com/files/2009/06/iphone-3gs-compass-156x300.jpg" alt="iphone-3gs-compass" title="iphone-3gs-compass" width="156" height="300" class="alignright size-medium wp-image-822" /></p>
<p><strong>Compass:</strong> I don&#8217;t consider this important for most users, but it did work when I was walking or driving. It can orient maps in the direction you&#8217;re heading.</p>
<p><strong>Small Touches:</strong> You can optionally turn on a new battery indicator that shows a precise percentage of battery life left. The screen has a new coating that resists oil and grease from fingerprints.</p>
<p><strong>Downsides:</strong> The new phone crashed on me twice during my tests. Once, the voice-control feature killed the sound on the built-in iPod, requiring a reboot. But I couldn&#8217;t replicate this problem. Another time, the phone froze while downloading a TV show. Apple blamed this on a prerelease server issue, and it didn&#8217;t happen again.</p>
<h5 class="subhed">iPhone Operating System 3.0</h5>
<p><strong>Copy, Cut and Paste:</strong> Apple is late with this common feature, but it&#8217;s the best implementation I&#8217;ve seen on a phone. In a text page, you just double tap on a word, and it is selected with little handles around it that let you expand or contract the selected area. Then, you just click on a copy icon that pops up over the selection. To paste, you tap elsewhere in the page, or even in another app, and a paste icon pops up. Click that icon, and the selected text is pasted in. It worked well in all my tests.</p>
<p>The feature works a bit differently for some Web pages, where you hold down your finger over an area and it selects a whole block of text, like a paragraph, but still has the handles that allow adjusting the selection. It also allows copying and pasting photos. You can also just select a word or a section or a whole page of text and delete it. And if you want to undo a paste, just shake the phone.</p>
<p>Some Web pages and third-party apps don&#8217;t yet support this feature, but most do.</p>
<p><strong>Search:</strong> Before, you could search only in the Contacts app. Now, there are search features in Mail, Calendar, the built-in iPod and Notes. And there is a way to search the whole phone at once. You just hit the home button, slowly, twice, and a special search screen appears. Type in any phrase, and it brings up every instance in multiple apps.</p>
<p>This is another catch-up feature, but it works well. For instance, when I searched for the word &#8220;Phil,&#8221; it brought up songs by Phil Collins, a note about Philadelphia, calendar items mentioning people named Phil or Phillips, emails to or from people with those names, and contacts for people named Phil or Phillips.</p>
<p>In email, the search function will even find messages that aren&#8217;t on your phone but that are stored on the servers of certain email services. For instance, I was able to almost instantly find emails from two years ago stored on Google&#8217;s (GOOG) Gmail.</p>
<p>One downside &#8212; in email, search looks for words only in email headers, not in the body of the messages.</p>
<p><strong>Landscape Keyboard:</strong> In older iPods, the only built-in program that supported a wider, landscape keyboard, which is better for thumb typing, was the Web browser. Now, you can turn the phone horizontally and use a landscape keyboard in the Mail, Messages and Notes programs as well.</p>
<p><strong>Find My iPhone:</strong> If you belong to Apple&#8217;s $99 a year MobileMe service, you can now locate a lost iPhone on a map on any computer, send the iPhone a message saying how to return it to you, and cause it to emit a beep, even if the sound is turned off. I tested this and it worked well. You can even remotely wipe all your data off the phone.</p>
<p><strong>Voice Memos:</strong> The OS includes a Voice Memo app that lets you dictate reminders or other messages, and then edit and email them. I found it worked well.</p>
<p><strong>Navigation:</strong> Another catch-up feature, turn-by-turn navigation with voice prompts, is also now supported. I tested this with a third-party app called Gokivo, and it did OK, though the developer admits to a prerelease bug I encountered.</p>
<p><strong>Auto-Authentication:</strong> In the new OS, the iPhone can remember your log-in credentials for commercial Wi-Fi hotspot services, so you don&#8217;t have to enter them again and again. Unfortunately, in my tests with the AT&#038;T Wi-Fi service, this failed repeatedly in several Starbucks (SBUX) shops. Apple blames a glitch in my prerelease phone&#8217;s SIM card.</p>
<p><strong>Push Notification:</strong> To make up for its lack of multitasking, the new iPhone OS has a feature where third-party apps can notify you of new events, like a sports score, or a new invitation to an online game. I tried this with a game called TapTap Revenge, and it worked fine.</p>
<p><strong>Stocks:</strong> The built-in stock application now has much more detailed data, including market cap, news headlines and price/earnings ratio for each stock.</p>
<p><strong>MMS and Tethering:</strong> I couldn&#8217;t test these useful features because my tests were all done on AT&#038;T, which hasn&#8217;t rolled them out.</p>
<p><strong>Minor Touches:</strong> You can now move an icon among screens with one continuous motion, instead of stopping at each screen. And there are two more screens to house icons. You can finally synchronize Notes with your PC or Mac. You also can now maintain both calendars and contacts synced wirelessly with online services and those synced via cable with your computer. And you can play games and transfer files wirelessly over Bluetooth with other iPods or Touches that are nearby.</p>
<p><strong>Bottom Line:</strong> Both the new iPhone and iPhone OS are packed with features that make a great product even better. But, for many users, the software may be enough of a boost to keep them from buying the new model.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://walt.allthingsd.com">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</em></p>
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		<title>BlackBerry's Storm Presses   Into the Touch-Phone Fray</title>
		<link>http://ptech.allthingsd.com/20081119/blackberrys-storm-presses-into-the-touch-phone-fray/</link>
		<comments>http://ptech.allthingsd.com/20081119/blackberrys-storm-presses-into-the-touch-phone-fray/#comments</comments>
		<pubDate>Thu, 20 Nov 2008 02:32:02 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20081119/blackberrys-storm-presses-into-the-touch-phone-fray/</guid>
		<description><![CDATA[Walt reviews the hotly anticipated BlackBerry Storm, the first BlackBerry model without a physical keyboard. Typing and navigation require tapping on glass, just as users do on the iPhone. Verizon will be selling the Storm for $250 with a two-year contract, though a $50 mail-in rebate can bring the price down close to the $199 that Apple charges for the base model of the iPhone.]]></description>
			<content:encoded><![CDATA[<p>To its fiercest devotees, one of the best things about the BlackBerry is its carefully designed physical keyboard, which the skilled BlackBerry addict can play like a violin. These folks scorn Apple&#8217;s popular iPhone, whose keyboard is virtual and must be operated by tapping on the screen.</p>
<p>But, on Friday, <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=vz'>Verizon Wireless</a> and <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=RIMM'>Research in Motion</a> (RIMM), the BlackBerry&#8217;s maker, will do the unthinkable: They will introduce a BlackBerry model without a physical keyboard, one where typing and navigating require tapping on glass, just as users do on the iPhone. This new model is called the BlackBerry Storm, and will sell for $250 with a two-year contract, though a $50 mail-in rebate can bring the price down close to the $199 that Apple (AAPL) charges for the base model of the iPhone.</p>
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<p>Despite its lack of a keyboard, the Storm is a real BlackBerry in every other respect, with push email, corporate features and the familiar BlackBerry menus. In many respects, the Storm is a touch-based, large-screen version of the recently released BlackBerry Bold, which is the most polished version of a traditional BlackBerry. It is also the latest member of the new class of hand-held computers, the super-smart phone category kicked off by the iPhone last year and joined by the Google G1 earlier this year.</p>
<p>The Storm sports a large, high-resolution touch screen that fills most of its surface and automatically switches from portrait to landscape mode when the phone is turned. There&#8217;s also a forthcoming souped-up download store for third-party software, meant to be similar to the ones on the iPhone and the Google (GOOG) phone. And the Storm can even be used in European and other countries where most Verizon (VZ) phones don&#8217;t work.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/PJ-AN681_pjPTEC_G_20081119135615.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/PJ-AN681_pjPTEC_G_20081119135615.jpg" alt="BlackBerry's Storm Presses Into the Touch-Phone Fray" height="253" width="380" /></a><br />BlackBerry Storm&#8217;s touch screen switches from portrait to landscape mode when turned, and aims to make typing on glass feel more like typing on a real keyboard.</div>
<p>However, the biggest innovation in the Storm is a clever feature RIM hopes will give it a big advantage over the iPhone. When you strike a key or icon on the Storm&#8217;s screen, you feel a physical sensation, as if you were pressing down on a real key or button. That&#8217;s because you are, in fact, pressing a real button. The entire glass display is one large button, mounted on a mechanical substructure that allows it to be depressed when pressure is applied.</p>
<p>The idea behind this feature is to make typing on glass feel much more like typing on a real keyboard, and thus to make the virtual keyboard, and the touch interface, more acceptable to people used to physical keyboards and buttons. This push-down screen also replaces the side-mounted scroll wheel or track ball on other BlackBerrys for activating menu choices and icons.</p>
<p>But, in my tests, this physical feedback feature, which RIM calls SurePress, didn&#8217;t magically turn the Storm&#8217;s touch interface and virtual keyboard into their physical counterparts. The feature does provide a more reassuring confirmation that a key has been struck or an icon has been clicked than the mere visual feedback one receives from the iPhone. But neither I, nor any of the several BlackBerry addicts I asked to try it out, considered typing on the Storm&#8217;s keyboard to be very similar to using the keyboard of a traditional full-sized BlackBerry.</p>
<p>In my opinion, using the Storm&#8217;s keyboard is much more like using the iPhone&#8217;s keyboard than a traditional BlackBerry&#8217;s. I found that I could type quite well on the Storm after awhile, but that a greater adjustment, and more practice, were required than with a physical keyboard.</p>
<p>The Storm also has a keyboard oddity that I found annoying, and that may put off others. It presents you with a full virtual keyboard only when you are holding it horizontally. When you hold the Storm vertically, you get a mashed-up keyboard, like the one on the narrower BlackBerry Pearl, which has multiple letters on each key. This keyboard design relies on software to guess which letter you meant to press. You can also switch to a virtual cellphone-style keypad that requires you to hit each key multiple times.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/PJ-AN682_pjPTEC_G_20081119143856.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/PJ-AN682_pjPTEC_G_20081119143856.jpg" alt="BlackBerry's Storm Presses Into the Touch-Phone Fray" height="253" width="380" /></a><br />From left, BlackBerry Storm, Google G1, and iPhone 3G</div>
<p>This is a curious design decision. Once a company ditches a physical keyboard for a virtual one, it can create all kinds of keyboard variations. RIM could have offered a full, vertically oriented keyboard, even if it would have had smaller, more closely spaced keys.</p>
<p>RIM also failed to customize the Storm&#8217;s virtual keyboard for some common, specific tasks. For instance, on the iPhone, when you are typing in a Web address in the browser, the keyboard morphs to offer a convenient key that automatically enters &#8220;.com&#8221;. Not so on the Storm.</p>
<p>There&#8217;s another glaring deficit in the Storm: It lacks Wi-Fi capability. This means that, unlike on the Bold, the iPhone or the Google G1, if high-speed cellphone data service is absent or pokey, you can&#8217;t fall back on speedy Wi-Fi connections in public places. And, at home or in the office, you can&#8217;t take advantage of Wi-Fi connections that are often much faster than cellphone data networks.</p>
<p>The Storm has some important advantages over the iPhone. Its screen, while 7% smaller physically, offers about 13% higher resolution. Photos and videos look beautiful on it. It has much better battery life for phone calls than either the iPhone or the Google G1. While the latter two phones deliver just under their claimed five hours of talk time, in my tests, the Storm lasted a bit over six hours, which is actually half an hour more than its claimed 5.5 hours of talk time. And the Storm has a removable battery, unlike its Apple rival.</p>
<p>This new BlackBerry comes with more memory than the similarly priced base model of the iPhone &#8212; nine gigabytes versus eight gigabytes. And, unlike the iPhone&#8217;s memory, the Storm&#8217;s is expandable, via larger flash cards.</p>
<p>The Storm&#8217;s camera is much better than the iPhone&#8217;s, at 3.2 megapixels, versus just 2 megapixels for the Apple device. It also has zoom and flash, features the iPhone&#8217;s camera lacks. And, unlike the iPhone or the Google G1, the Storm can record videos. In my tests, all of these camera features worked well.</p>
<p>Also, the Storm has copy and paste functionality; MMS (a service for sending photos directly to other phones without using email); voice dialing; and the ability to act as a modem for your laptop. It also allows you to edit, and not just to view, Microsoft (MSFT) Office documents. All of these features are missing from the iPhone out of the box.</p>
<p>The Storm also has a better speaker than the iPhone, and a noise-canceling microphone system. Phone calls, even on speaker phone, were crisp, clear and plenty loud. Physically, the Storm is attractive but hardly svelte. While it&#8217;s about the same length and width as the iPhone, it is 15% thicker and 17% heavier &#8212; almost as heavy as the chunky G1.</p>
<p>The Verizon high-speed network on which the Storm runs is older and better-established than either the T-Mobile (DT) high-speed system the G1 uses or the AT&#038;T (T) 3G network used by the current iPhone. Where Verizon&#8217;s high-speed data coverage is strong, the Storm flies.</p>
<p>But, because it lacks Wi-Fi, the Storm can be much slower at Web access than its main competitors. I tested these Web speeds in two hotels in Silicon Valley. In the first, where Verizon reception was strong, the Storm trounced the iPhone on cellphone data speeds, averaging over 800 kilobits per second to the iPhone&#8217;s 621 kbps over AT&#038;T. But, when I switched the iPhone to use the hotel&#8217;s Wi-Fi network, it beat the Storm by 100 kbps or so.</p>
<p>At the second hotel, barely a mile away, the Storm&#8217;s lack of Wi-Fi hurt much more. There, Verizon&#8217;s signal was poor, and data speeds on the Storm averaged a horrible 96 kbps. But the iPhone on AT&#038;T averaged 459 kbps, and on Wi-Fi the iPhone averaged 785 kbps.</p>
<p>My test Storm, which was a near-final model missing only a few minor software tweaks, was also sluggish at some tasks. It took noticeably longer than the iPhone to flip the first photo from landscape to portrait orientation, or to start the process of flipping through a series of photos by swiping them with a finger. And some other tasks were also slow. It&#8217;s possible that production models will be quicker.</p>
<p>Rim has tweaked the familiar BlackBerry user interface for the touch screen, and in general these changes worked well. You select the menu item or icon you want with a light touch, then press down on the screen to activate or confirm your choice. There are even a couple of cool new touch features. For instance, in a list of emails, if you lightly touch and hold one entry, the Storm shows you all messages in that thread.</p>
<p>But this combination of a light touch followed by a hard press on the large screen took some practice, just like typing did. It befuddled several BlackBerry veterans at first.</p>
<p>And some common tasks took more steps than on the iPhone. For instance, emailing a link from a Web page required four steps on the Storm, versus two on the Apple device. The Storm&#8217;s email system will be familiar to every BlackBerry user. It has the same corporate email features as other BlackBerrys, and I was easily able as well to use a BlackBerry Internet email account and to set up several personal email accounts, including Gmail.</p>
<p>The Web browser is much improved over the one in older BlackBerry models, and offers multiple ways to view and navigate pages, including one in which a finger moves a cursor, just as on a PC. But I found that panning and zooming in the browser was a bit slower and more awkward than on the iPhone. And, to make some Web sites work properly, I had to dig through menus to change options.</p>
<p>Using the BlackBerry desktop software, I was easily able to synchronize my calendar and contact data over a cable from a Windows PC. (There&#8217;s also Mac software for the same task.) But, unlike the iPhone or the G1, the Storm doesn&#8217;t offer wireless synchronization from consumer services, only from corporate servers.</p>
<p>The Storm&#8217;s multimedia software isn&#8217;t as fancy as the iPhone&#8217;s, but it&#8217;s better than the G1&#8217;s, and worked very well in my tests.</p>
<p>Overall, the Storm is a very capable handheld computer that will appeal to BlackBerry users who have been pining for a touch-controlled device with a larger screen. And it offers yet another good option for anyone who is looking to buy one of the new, more powerful, pocket computers.</p>
<p><a href="http://s.wsj.net/public/resources/images/PJ-AN682_pjPTEC_NS_20081119143856.gif" title="Blackberry Storm Comparison Chart" rel="lightbox"><img src="http://s.wsj.net/public/resources/images/PJ-AN682_pjPTEC_NS_20081119143856.gif" width="380" height="192" alt="Blackberry Storm Comparison Chart" /></a></p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</em></p>
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		<title>Adobe Web Photo Site Is Great for Editing, but Lacks Some Basics</title>
		<link>http://ptech.allthingsd.com/20080417/adobe-web-photo-site-is-great-for-editing-but-lacks-some-basics/</link>
		<comments>http://ptech.allthingsd.com/20080417/adobe-web-photo-site-is-great-for-editing-but-lacks-some-basics/#comments</comments>
		<pubDate>Thu, 17 Apr 2008 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<description><![CDATA[Adobe's Photoshop Express offers the nicest set of Web-based photo editing tools I have seen. They are sophisticated for a consumer application, yet easy to use. However, it's rough around the edges.]]></description>
			<content:encoded><![CDATA[<p>The biggest name in photo software for many years has been Adobe&#8217;s Photoshop. But, as more and more photos migrated online, Adobe (ADBE) became concerned that people would associate photo software less with its own locally installed programs than with Web-based products and services.</p>
<p>So, last month, the photo giant introduced Photoshop Express, its free Web-based service for storing, sharing and editing photos, in an effort to compete with established online photo services such as Yahoo&#8217;s (YHOO) Flickr, Google&#8217;s (GOOG) Picasa Web Albums, or the photo-laden Facebook social-networking service.</p>
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<p>Photoshop Express has many of the same features as Flickr and its ilk. It gives you two free gigabytes of photo storage. But Adobe is hoping to make its mark with editing.</p>
<p>Most online photo services offer little or no editing, assuming you&#8217;ll do that using software on your computer before you upload your pictures. But Photoshop Express, borrowing from Adobe&#8217;s deep knowledge of photo editing, offers the nicest set of Web-based editing tools I have seen. They are sophisticated for a consumer application, yet easy to use. They edge out those in Picnik, a pioneering Web-based photo editor I hailed last year.</p>
<p>These slick editing tools are not only available for use with photos you&#8217;ve uploaded from your hard disk. You can also use them to edit pictures stored in your accounts at Facebook, Picasa Web Albums and another big photo-storage service, Photobucket &#8212; all without leaving Photoshop Express. You can even move pictures between Photoshop Express and these three services just by dragging and dropping.</p>
<p>Adobe&#8217;s new service is available in the U.S. only, at <a href="http://www.photoshop.com/express" rel="external">www.photoshop.com/express</a>.</p>
<p>I&#8217;ve been testing Photoshop Express and its service overall is pretty good, even though it&#8217;s still labeled &#8220;beta.&#8221; It&#8217;s a nice example of the Web 2.0 trend, where programs accessed via a browser can look and feel like applications that live on your computer.</p>
<p>But Photoshop Express is rough around the edges. It can be slow at times, and it&#8217;s missing some obvious features, like the ability to easily download publicly shared pictures from other members or to print photos. Adobe says it is working on these things.</p>
<p>Photoshop Express isn&#8217;t meant to replicate all the features and power of Photoshop. It&#8217;s more like a Web-based version of Photoshop Elements, Adobe&#8217;s consumer software package.</p>
<p>I tested Photoshop Express on multiple computers: PCs running Microsoft&#8217;s (MSFT) Windows XP and Windows Vista, and Macs running Apple&#8217;s (AAPL) Leopard operating system. I used it in all three major Web browsers: Internet Explorer for Windows, Firefox on both Windows and Mac, and Safari, also on both platforms. It worked fine in all of these operating systems and browsers, though it does require Adobe&#8217;s free Flash software.</p>
<p>For my tests, I uploaded from my computers dozens of photos, from very large images captured with good digital cameras to smaller shots from cellphones. All were handled perfectly by Photoshop Express. I also opened and edited pictures in Photoshop Express from my accounts on Picasa Web Albums and Facebook. All of this worked well, though uploads of large images can be slow if your Web connection is pokey.</p>
<p>Photoshop Express is a handsome product, presenting your photos on a gray background with controls and features arrayed at the top and bottom, and down the sides, in a logical, clear manner. Your own photos are presented in a section called &#8220;My Photos,&#8221; and can be organized into albums. Photos that other Photoshop Express users have chosen to publicly share are organized into collections called &#8220;Galleries,&#8221; which can include multiple albums. You access these community photos by simply clicking on &#8220;Browse&#8221; or performing a search.</p>
<p>For each album you create, you can choose to share it publicly or to keep it private. Whichever option you choose, you can email friends either a link for viewing the album or a single photo. Your own photos can be downloaded at a variety of resolutions, including original size.</p>
<p>When you view shared galleries or albums, they appear as slide shows. You can select a number of slick effects by which the slides appear, allowing them to zoom and glide into place from various directions.</p>
<p>The editing features really stand out. In addition to standard tools such as auto-correction and red-eye elimination, Photoshop Express lets you touch up areas; adjust exposure, saturation, and lighting; and even make certain colors pop &#8212; so grass is greener, for instance. And, in most cases, it shows you small example images illustrating the changes, then previews those changes in the larger main image just by moving your mouse over the example. You can revert to your original at any time.</p>
<p>Unfortunately, there are a number of problems. Photos, especially large ones, can take awhile to appear in the editing module and to snap into focus. Captions sometimes get lost or mixed up when you move photos to other services. You can view shared albums only as slide shows, not as individual photos.</p>
<p>Still, Adobe has made a good start with Photoshop Express, and it&#8217;s worth a try if you want better online editing for your pictures.</p>
<p>Email me at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>. Find all my columns and videos online, free, at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>.</p>
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		<title>Before Going to Buy High-Tech Devices, Learn the New Terms</title>
		<link>http://ptech.allthingsd.com/20061116/learn-new-tech-terms/</link>
		<comments>http://ptech.allthingsd.com/20061116/learn-new-tech-terms/#comments</comments>
		<pubDate>Thu, 16 Nov 2006 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Microsoft]]></category>
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		<description><![CDATA[Walt Mossberg offers a quick glossary of techno terms shoppers may encounter when looking for a computer, television, digital camera or cellphone this holiday season. (Video)]]></description>
			<content:encoded><![CDATA[<p>Shopping for computers and other high-tech products has always been a challenge, partly because the manufacturers and retailers erect a tower of techno-babble terminology to confuse you into spending more money, and to make poorly trained salespeople who merely memorize jargon seem smart.</p>
<p>This year, that tower of babble is higher than ever, as new terms have come into being, and old ones have come to the fore. So, here&#8217;s a quick glossary of some of the current techno terms you may encounter when shopping for a computer, television, digital camera or cellphone this holiday season.</p>
<p><strong>Aero:</strong> This is the graphical user interface that&#8217;s a key part of Microsoft&#8217;s new Windows Vista operating system, due out around Jan. 30. If you want to get the full benefit of Vista, make sure any Windows PC you buy this season is capable of running Aero. Many are not.</p>
<p><strong>Antiblur:</strong> Also known as antishake or image stabilization, this is a crucial feature of digital cameras today. Because few cameras have optical viewfinders, users tend to hold them at arm&#8217;s length to frame the shot on the LCD screen. This increases the likelihood of shaking the camera. An anti-blur feature can correct that. The best antiblur technology is optical. Digital versions are less effective.</p>
<p><strong>Draft N:</strong> This is a new, faster, longer-range version of the popular Wi-Fi wireless networking system, and many new Wi-Fi products are built to comply with it. It succeeds the common &#8220;G&#8221; flavor of Wi-Fi. But, there&#8217;s a catch. As the name implies, this technology is based on a draft of the forthcoming new Wi-Fi standard, to be called &#8220;N.&#8221; And the final standard could be different enough to make Draft N gear outdated in 12 to 18 months.</p>
<p><strong>Dual Boot:</strong> A computer that is configured to boot, or to start up, in two different operating systems, depending on which the user chooses at any one time. The most important example of this currently is on Apple&#8217;s Macintosh computers, which now can be set up to run either the Mac operating system or Microsoft Windows using Apple&#8217;s free dual-boot software, called Boot Camp.</p>
<p><strong>Dual Core:</strong> A type of microprocessor &#8212; the brain that runs a computer &#8212; which packs the equivalent of two processors into a single chip. The best known dual-core processors in consumer computers are Intel&#8217;s Core 2 Duo and Core Duo, but rival AMD also makes them. They are a good bet for most people.</p>
<p><strong>Flash Player:</strong> A small-capacity digital music player, like Apple&#8217;s iPod Nano and Shuffle. These players use flash memory, a type of memory chip that behaves like a small hard disk to store music, photos and videos. Larger players, such as the full-size iPod and the new Microsoft Zune, use actual hard disks, like the ones in computers. Flash memory is also what&#8217;s inside the small memory cards used in digital cameras.</p>
<p><strong>HDMI:</strong> This acronym, for High-Definition Multimedia Interface, describes a new kind of cable for hooking high-definition TVs to things like cable boxes and DVD players. It provides a high-quality digital feed, and combines both audio and video signals via a single connection. When shopping for an HDTV, make sure it has HDMI connectors on the back.</p>
<p><strong>HSDPA:</strong> An awkward name for a new high-speed cellphone network being deployed in the U.S. by Cingular Wireless. Its full name is High Speed Downlink Packet Access, and it&#8217;s intended to compete with successful high-speed networks from Verizon and Sprint called EVDO, or Evolution Data Only. All of these new networks allow Internet access at about the speed of a slow home DSL line, which is a big boost for cellphones. If you care about email and Internet access on a phone, and you are using Cingular, get a phone that can handle HSDPA.</p>
<p><strong>Quad Band:</strong> A cellphone that handles all four bands, or frequencies, used in various countries by wireless phone companies adhering to a world-wide standard called GSM. Examples are Cingular and T-Mobile in the U.S., and Vodafone and Orange in Europe. A quad-band phone can be used on any GSM network anywhere, so if you travel overseas a lot, you may want one.</p>
<p><strong>RAW:</strong> A file format for digital photographs that is uncompressed and largely unmodified by the camera&#8217;s chips, and therefore includes every detail of the color and image. It is prized by professional photographers and serious amateurs, who look for cameras and photo software that can handle the RAW format. But it produces enormous files, so most users should ignore it and stick with the very good, very common compressed photo format, called JPEG or JPG.</p>
<p><strong>Shared Memory:</strong> A computer configuration in which the video circuitry lacks its own dedicated memory and must share, or drain off, a portion of the computer&#8217;s main memory. This is common in lower-price computers. It&#8217;s fine, but it reduces the amount of memory available to the nonvideo functions of the computer, so you may want to add extra memory to a PC of this type.</p>
<p><strong>WAN:</strong> Any wide-area network, such as a cellphone network, that can be used to send and receive data. It is distinguished from a LAN, or local area network, such as the wired and wireless networks deployed inside a business or home. Some computer makers use the term for the built-in cellphone modems in their laptops.</p>
<p>Good luck with your gift shopping. Don&#8217;t get trapped in the tower of babble.</p>
<p><strong>Email me</strong> at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</p>
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