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		<title>Google Answers the iPhone</title>
		<link>http://ptech.allthingsd.com/20081015/google-answers-the-iphone/</link>
		<comments>http://ptech.allthingsd.com/20081015/google-answers-the-iphone/#comments</comments>
		<pubDate>Thu, 16 Oct 2008 04:02:04 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20081015/google-answers-the-iphone/</guid>
		<description><![CDATA[In the exciting new category of modern hand-held computers -- devices that fit in your pocket but are used more like a laptop than a traditional phone -- there has so far been only one serious option. But that will all change on Oct. 22, when T-Mobile and Google bring out the G1, the first hand-held computer that’s in the same class as Apple’s iPhone.]]></description>
			<content:encoded><![CDATA[<p>In the exciting new category of modern hand-held computers &#8212; devices that fit in your pocket but are used more like a laptop than a traditional phone &#8212; there has so far been only one serious option. But that will all change on Oct. 22, when T-Mobile and <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=goog'>Google</a> bring out the G1, the first hand-held computer that&#8217;s in the same class as Apple&#8217;s iPhone.</p>
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<p>I have been testing the G1 extensively, in multiple cities and in multiple scenarios. In general, I like it and consider it a worthy competitor to the iPhone. Both devices run on fast 3G phone networks and include Wi-Fi. Both have smart-touch interfaces and robust Web browsers. Both have the ability to easily download third-party apps, or programs.</p>
<p>But the two devices have different strengths and weaknesses, and are likely to attract different types of users.</p>
<p>If you&#8217;ve been lusting after the iPhone&#8217;s functionality, but didn&#8217;t like its virtual keyboard or its user interface or its U.S. carrier, <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=t'>AT&#038;T</a>, the G1 may be just the ticket for you. But it does have some significant downsides.</p>
<p>By far, the G1&#8217;s biggest differentiator is that it has a physical keyboard, which is revealed by sliding open the screen. The keyboard proved only fair in my tests, with keys that are too flat and that can be hard to see in bright light, and with a bulge in the body on the right side that you have to reach over to type. But, for the many people who can&#8217;t stomach typing on glass, the G1 keyboard will be a welcome sight. It&#8217;s complemented by a BlackBerry-like trackball for navigation.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/PJ-AN436_pjPTEC_G_20081015133237.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/PJ-AN436_pjPTEC_G_20081015133237.jpg" alt="G1" height="253" width="380" /></a><br />The G1 has a smart-touch screen like its iPhone rival, for Web browsing and downloading programs. But it has a physical keyboard for conventional typing.</div>
<p>The G1 has a removable battery and uses removable, expandable memory cards. And it&#8217;s even a bit cheaper than its Apple (AAPL) rival: $179 versus $199. Its data plan also costs less &#8212; $25 a month versus $30 &#8212; and includes 400 free text messages, which cost extra on the iPhone. There&#8217;s also a $35 plan that includes unlimited text messages. And both plans include free use of T-Mobile&#8217;s Wi-Fi hotspots.</p>
<p>The G1 has a slick, clever touch interface to go along with its keyboard, and it includes a powerful new operating system. The operating system, called Android, was built by Google (GOOG). It is slated to appear on other phones over time, though it likely will look different on other devices because it is fully open to modification by other companies.</p>
<p>On the G1, the touch interface is fast and smooth. Programs appear when you drag up a tab at the bottom of the screen, and notifications of new messages can be read by simply dragging down the top bar of the screen.</p>
<p>You get much more flexibility in organizing your desktop than on the iPhone. In addition to placing icons for programs there, you can add individual contacts, music playlists, folders, Web pages and more. You just press on the screen for a longer-than-usual time, and a list of items you can add appears. It also has a higher-resolution camera than the iPhone, but like the Apple phone, it can&#8217;t shoot video.</p>
<p>It&#8217;s also much easier to place a phone call on the G1 than on the iPhone. You can just start typing a contact name or phone number while on the home screen, sparing you the need to enter the phone or contacts program. And there&#8217;s a virtual phone keypad that allows you to avoid opening the physical keyboard just to dial a number. It&#8217;s also much easier to jump to the top and bottom of long lists.</p>
<p>The G1&#8217;s Web browser, built on the same technology as the iPhone&#8217;s, worked well at rendering scores of common sites in my tests. You can either pan around pages with your finger, or choose to view the whole page at once and zero-in on a section by moving a small rectangle around.</p>
<p>This first Android phone, which was largely designed by Google and built by Taiwan-based HTC, also includes some key features Apple omitted. These include a limited ability to copy and paste text, and the ability to send photos directly to other phones without relying on email, a common phone feature called MMS, or Multimedia Messaging Service. And, unlike AT&#038;T (T), T-Mobile (DT) will even allow users to legally unlock the phone after 90 days and start using it on another carrier, provided you pay a hefty early-termination fee.</p>
<div class="media-CENTER" style="width: 262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AN438_pjPTEC_D_20081015211905.jpg" alt="G1" height="174" class="centered" width="262" /></div>
<p>In my battery tests, the G1 lasted through the day, but I had to charge it every night. That&#8217;s better than the initial battery life on the current iPhone, though in fairness, Apple has improved the iPhone&#8217;s battery life through software updates, and I found them to be about the same for mixed use.</p>
<p>In my talk-time test, the G1 got just under its claimed five hours, about 19 minutes better than the iPhone.</p>
<p>There are two email programs: one for Google&#8217;s Gmail, another for all other email services. There&#8217;s an instant-messaging program that works with multiple services. There&#8217;s one program for accessing Google&#8217;s YouTube service and another for Google Maps. The G1&#8217;s Google Maps program even has a feature, coming soon as well to the iPhone, that offers photographic street views of certain locations. But the G1, unlike the iPhone, includes a compass that orients the street views as you walk.</p>
<p>The built-in download store for third-party programs, called Market, worked well in my tests. I was able to quickly download games, productivity programs, and other apps and, unlike Apple, Google says it isn&#8217;t blocking any programs.</p>
<p>However, the G1 also has downsides. It&#8217;s a chunky brick of a device. While it&#8217;s a bit narrower than the iPhone and feels OK in the hand, it&#8217;s almost 20% heavier and nearly 30% thicker. It also has a smaller screen and doesn&#8217;t accept standard stereo headphones.</p>
<p>The G1 also skimps on memory. It comes with only 1 gigabyte of storage, just one-eighth of what the base iPhone offers. To increase the G1&#8217;s memory, you have to lay out more money to buy a larger memory card.</p>
<p>The G1 also limits third-party applications to a paltry 128 megabytes of memory. At one point in my tests, after downloading a bunch of third-party programs, and adding songs and videos, the G1 warned me it was running out of room, a warning I have never seen on my heavily used iPhone.</p>
<p>Another downside for some users: The G1 is tightly tied to Google&#8217;s online services. While you can use non-Google email and IM services, the only way you can get contacts and calendar items into the phone is to synchronize with Google&#8217;s online calendar and contacts services. In fact, you can&#8217;t even use the G1 without a Google user ID and password.</p>
<p>The G1 doesn&#8217;t allow the use of Microsoft&#8217;s Exchange service for email, contacts or calendar items, or any other company&#8217;s over-the-air synchronization for contacts and appointments.</p>
<p>In my tests, synchronizing with Gmail, and with Google&#8217;s contacts and calendar applications, was smooth and fast. So, the G1 may be great for dedicated Google users, but not so good for folks who rely on competing calendar and contacts services from, say, Yahoo (YHOO) or Microsoft (MSFT). Future Android phones may not be so tightly tied to Google services, but the G1 is.</p>
<p>It also can&#8217;t synchronize any data at all directly with a PC or Mac. For instance, it can&#8217;t sync with Microsoft Outlook or Windows Media Player on a PC, with Apple&#8217;s iCal or Address Book programs on a Mac, or with iTunes on either Windows or the Mac. It has no PC-based synchronization software of its own, and it offers no way to automatically back up your settings, music, applications, videos or photos, either to a computer or to an online repository, though Google says it plans to add a backup feature.</p>
<p>To get Outlook or iCal data onto the G1, you must install add-on software. To get your songs, videos and photos onto the G1, you must plug the phone, or its memory card, into your computer and manually move the files over.</p>
<p>Overall, I found the G1&#8217;s user interface inferior to the iPhone&#8217;s. It lacks the iPhone&#8217;s ability to flick between multiple pictures and Web pages, or to zoom in and zoom out of a photo or Web page by simply using two fingers to &#8220;pinch&#8221; or expand the image. It also doesn&#8217;t automatically change the orientation of the screen from portrait to landscape simply by turning the phone.</p>
<p>Further, many common controls that are easily visible on the iPhone can be accessed on the G1 only by pressing a menu button or by using keyboard shortcuts you have to memorize. Examples are stopping the loading of a Web page or moving forward to the next Web page.</p>
<p>There&#8217;s also no on-screen keyboard even for quick tasks, such as typing Web addresses, so you&#8217;re constantly having to turn the phone and open the physical keyboard, which quickly becomes a pain.</p>
<p>The G1 also is a greatly inferior multimedia device when compared with the iPhone. Its music player, while adequate, isn&#8217;t as nice as the built-in iPod on the iPhone. And it lacks a video player altogether, though a rudimentary one can be downloaded from the Market. The G1 does come with a program for buying songs from Amazon (AMZN), which worked well in my tests.</p>
<p>And then there&#8217;s the network. Despite all the troubles AT&#038;T has experienced with its fast 3G network, which is still being built out, that company has 3G service for the iPhone and other devices in 320 U.S. metro areas. By contrast, T-Mobile offers 3G in just 20 U.S. metro areas. Eight more cities are due to come online by year end, which will still leave T-Mobile&#8217;s 3G coverage far behind that of AT&#038;T and <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=vz'>Verizon</a> (VZ), which will soon introduce its own iPhone competitor, the BlackBerry Storm.</p>
<p>I did 40 speed tests comparing the G1 and the iPhone to see how fast they could download a Web page over 3G. The tests, conducted in Scottsdale, Ariz., and Washington, D.C., showed the iPhone to be consistently faster, by an average of between 50 and 100 kilobytes per second, even though T-Mobile&#8217;s network was carrying much less traffic than AT&#038;T&#8217;s.</p>
<p>Overall, the G1 is a very good first effort, and a godsend for people who prefer physical keyboards or T-Mobile but want to be part of the new world of powerful pocket computers.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</em></p>
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		<title>Internet-a-Gogo: Airlines to Offer In-Flight Access</title>
		<link>http://ptech.allthingsd.com/20080619/internet-a-gogo-airlines-to-offer-in-flight-access/</link>
		<comments>http://ptech.allthingsd.com/20080619/internet-a-gogo-airlines-to-offer-in-flight-access/#comments</comments>
		<pubDate>Thu, 19 Jun 2008 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Apple]]></category>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20080619/internet-a-gogo-airlines-to-offer-in-flight-access/</guid>
		<description><![CDATA[This summer, Wi-Fi access will arrive in the passenger cabins of some commercial U.S. airliners with a new system called Gogo. For travelers who want to stay connected in the air, Gogo does the job, but it has its limitations.]]></description>
			<content:encoded><![CDATA[<p>Attention, laptop-toting U.S. airline passengers! You are either about to become much more productive and happy, or to lose one of your last refuges from the digital deluge that afflicts your life.</p>
<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1616739087}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
<p>Beginning this summer, as soon as next month, wireless Internet access will arrive in the passenger cabins of some commercial U.S. airliners.</p>
<p>On these Internet-equipped planes, any passenger with a Wi-Fi enabled laptop &#8212; or a cellphone with Wi-Fi &#8212; will be able to do almost everything he or she could do online at home or at the office. That includes surfing the Web, using email, having instant-messenger text chats, downloading and uploading files, and streaming video and audio.</p>
<p>In fact, I did all these things a few days ago on a test flight using the new system, called Gogo. During the flight from San Francisco to Denver, on a small test jet, I could operate online as if I were sitting at my desk, or in a Starbucks. I used Dell (DELL) and Apple (AAPL) laptops, a BlackBerry (RIMM), a Windows Mobile phone and an iPhone to perform all the most common online tasks, while soaring over majestic mountains and glorious national parks.</p>
<p>I sent and received emails on Microsoft (MSFT) Outlook and Apple Mail, including messages with hefty attachments. I conducted IM chats on AOL (TWX) Instant Messenger and Google (GOOG) Talk. Using all the major Web browsers, I called up dozens of Web sites, and watched video clips on Hulu and YouTube. I downloaded photos, songs, PDF files and Microsoft Office documents. I used all the Internet functions on the iPhone, and on the Wi-Fi-equipped BlackBerry and Windows Mobile phone.</p>
<p>One important caveat: Gogo is a data-only system. It doesn&#8217;t allow phone calls and will block all services that allow voice conversations to be made over the Internet.</p>
<p>Gogo will launch on three American Airlines (AMR) routes, likely in July. The first planes to use it will be American&#8217;s 15 Boeing 767s flying between New York and Los Angeles, San Francisco and Miami. Later in the year, Gogo will be available on all of Virgin America&#8217;s small number of routes, and possibly additional American routes, if the first deployment works well. It&#8217;s supplied to the airlines by a Denver-based company called Aircell, which says it is in negotiations to offer the Gogo service on several other major U.S. airlines by next year.</p>
<p>The Gogo service will cost a flat fee of $12.95 for flights of three hours or longer, and $9.95 for shorter trips. You log into Gogo as you would any commercial Internet service, registering on a special Web page. Aircell plans to allow advance sign-up, so you&#8217;d only have to enter an ID and password on the plane. No add-on software, hardware or cables are required.</p>
<p>A few Web functions will be offered free from Gogo, including access to the American Airlines Web site, to Frommer&#8217;s online travel guides and to a limited selection of articles from The Wall Street Journal.</p>
<p>Gogo isn&#8217;t the first in-plane Internet service. A few years ago, Lufthansa (LHA.MU) offered a satellite-based service from Boeing (BA), mainly on over-ocean flights, but it was canceled.</p>
<p>The service operates at respectable, if not blazing, speeds &#8212; similar to what you&#8217;d get on a cellular broadband service or a slow home DSL line. On my test flight, download speeds varied from 266 kilobits per second to about 1.4 megabits per second, with the most typical speeds hovering between 500 and 600 kbps. Upload speeds were between 250 and 300 kbps. I found that most of the tasks I tested, except for streaming video, felt smooth and normal.</p>
<p>Speeds could degrade on a large plane with scores of people online simultaneously. But Aircell claims it has the technology to make my experience representative for anyone doing common tasks, such as Web surfing and email. During my test flight, eight laptops and six Wi-Fi-enabled smart phones were using the system simultaneously. All registered decent speeds, except for a couple of minutes when the plane was crossing between the zones controlled by the company&#8217;s ground-based towers.</p>
<p>Aircell gets Internet access to the planes through a network of 92 towers scattered across North America. These essentially are cellphone towers, carrying a high-speed cellphone data signal, except that the Aircell antennas point up, into the sky. A receiver on the underside of the aircraft picks up the signal, which is then distributed through the plane via Wi-Fi.</p>
<p>The companies say Gogo is safe and won&#8217;t interfere with the plane&#8217;s operation. It is government-approved, and pilots can shut the system off should they deem it necessary.</p>
<p>Gogo has some limitations. The service plans to allocate its capacity so that low-bandwidth activities like Web surfing and email take priority over high-bandwidth ones like streaming video. That means you may find video to be slow and halting.</p>
<p>And Gogo is a North American, land-based service only. It won&#8217;t work over the oceans and, for now, it won&#8217;t work on other continents.</p>
<p>But for U.S. travelers who want to stay connected in the air, Gogo does the job.</p>
<ul>
<li>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</li>
</ul>
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		<title>Don't Tell Your Boss, But There Is a Way to IM Despite Blocks</title>
		<link>http://ptech.allthingsd.com/20071011/dont-tell-your-boss-but-there-is-a-way-to-im-despite-blocks/</link>
		<comments>http://ptech.allthingsd.com/20071011/dont-tell-your-boss-but-there-is-a-way-to-im-despite-blocks/#comments</comments>
		<pubDate>Thu, 11 Oct 2007 00:01:00 +0000</pubDate>
		<dc:creator>Sarmad Ali</dc:creator>
				<category><![CDATA[Internet]]></category>
		<category><![CDATA[PC]]></category>
		<category><![CDATA[Personal Technology]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[Windows]]></category>
		<category><![CDATA[Yahoo]]></category>
		<category><![CDATA[computer]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[video]]></category>
		<category><![CDATA[AIM]]></category>
		<category><![CDATA[audio]]></category>
		<category><![CDATA[chat]]></category>
		<category><![CDATA[desktop]]></category>
		<category><![CDATA[download]]></category>
		<category><![CDATA[firewall]]></category>
		<category><![CDATA[GTalk]]></category>
		<category><![CDATA[iBook]]></category>
		<category><![CDATA[ICQ]]></category>
		<category><![CDATA[IM]]></category>
		<category><![CDATA[instant messaging]]></category>
		<category><![CDATA[Jabber]]></category>
		<category><![CDATA[KoolIM]]></category>
		<category><![CDATA[Meebo]]></category>
		<category><![CDATA[MSN]]></category>
		<category><![CDATA[PDF]]></category>
		<category><![CDATA[Web]]></category>

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		<description><![CDATA[Internet-based instant-messaging services Meebo and KoolIM circumvent barriers to downloadable software and are far less vulnerable to viruses.]]></description>
			<content:encoded><![CDATA[<p>Does your company stop you from downloading instant-messaging software in an effort to keep you from wasting precious time? Well, there&#8217;s a way to get around company barriers so you can chat away with family and friends.</p>
<p>Just use an Internet-based service so that you can chat from a Web page without having to install any software, which might be blocked by a firewall. I tested two such services: Meebo at <a href="http://www.meebo.com" rel="external">www.meebo.com</a> and KoolIM at <a href="http://www.koolim.com" rel="external">www.koolim.com</a>. Both are free.</p>
<p>These services let you simultaneously log in to multiple IM accounts &#8212; and communicate with people with various services. If you have a friend who uses Yahoo Messenger, for example, and another who likes MSN Messenger, you can chat with either.</p>
<p>Another plus: Meebo and KoolIM are far less vulnerable to viruses than downloadable applications. They&#8217;re also more efficient, saving users the hassle of installing multiple programs on a computer. This is especially handy for people with old computers that slow down when running several applications.</p>
<p>Meebo has a well-designed, sleek interface that makes it appealing to even the least tech savvy. From its home page, you simply sign in for different IM services&amp;mdash;MSN Messenger, Yahoo Messenger, GTalk (or Jabber) and AIM (or ICQ). Your buddy list will be combined automatically. You don&#8217;t have to register, but if you do, you get perks such as a single sign-on for all of your accounts, and the ability to share files, save chat logs and store conversations.</p>
<p>I tried Meebo on my work Windows PC and my iBook at home, and it worked well on both. To start chatting, you just log in to any of the IM services by entering the screen name and password you already have with a service, or by picking a new name, password and services. Your buddy list will appear in a window on the right side of the page, with each name marked by an icon denoting the service the person uses. Once in your buddy list, you can add or delete a contact, message or join a group chat.</p>
<p>The service also offers MeeboMe, a way to chat from your own Web site. Bloggers can use this to start a conversation with site visitors who log in to their Meebo account. It also shows how many users are on the site at any time.</p>
<p>But Meebo, like most such Web services, lacks the ability for audio and video chats &#8212; basic features on installed IM software. If you&#8217;re used to plugging in a Webcam and headgear to chat with friends, these services might not be for you. Meebo also doesn&#8217;t have the standard send button that&#8217;s on installed IM software. Instead, you press a key on your keyboard.</p>
<p>Sharing files using Meebo is tricky, too. Only Meebo account holders can send files; although anyone can receive them. When I sent a PDF file to my friend on her installed MSN Messenger, she received a message and a link that rerouted her to Meebo&#8217;s home page with no further guidance. When I sent her the same file after she logged in to her MSN using Meebo, she could open the file.</p>
<p>KoolIM also connects users to multiple IM accounts from one Web page. It gives you the option to create an online account, so you don&#8217;t need separate log-ins for each IM service you&#8217;ll encounter.</p>
<p>You can select an embedded or a pop-up version of the service. The embedded version shows your buddy list and messages as windows tied to a Web page, while the pop-up version lets you move the windows around the screen. You can choose to display all of your buddies or only the ones online. In your buddy-list window you can add and delete names and log in to or out of a service.</p>
<p>I didn&#8217;t like having text ads appear at the bottom of the IM window in KoolIM, or the fact that, unlike Meebo, there isn&#8217;t a time stamp on messages to tell you when they arrived. It also doesn&#8217;t allow you to send files, as Meebo does. And it doesn&#8217;t let you save conversations or chat logs. KoolIM&#8217;s lack of some of these basic features might make it less appealing to consumers, especially those who ponder swapping it with their desktop software.</p>
<p>I preferred Meebo, but both services are good alternatives to installed IM, if you&#8217;re willing to do without audio and video features.</p>
<p><em>Walt Mossberg is on vacation. Find all my columns and videos online free at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a></em>.</p>
<ul>
<li>Email me at <a href="mailto:Sarmad.Ali@wsj.com" rel="external">Sarmad.Ali@wsj.com</a>.</li>
</ul>
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