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	<title>Personal Technology &#187; interface</title>
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		<title>Intel Makes Leap in Device to Aid Impaired Readers</title>
		<link>http://ptech.allthingsd.com/20091118/intel-makes-leap-in-device-to-aid-impaired-readers/</link>
		<comments>http://ptech.allthingsd.com/20091118/intel-makes-leap-in-device-to-aid-impaired-readers/#comments</comments>
		<pubDate>Thu, 19 Nov 2009 02:03:59 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/?p=1088</guid>
		<description><![CDATA[Walt Mossberg reviews the Intel Reader, a book-sized device aimed at assisting people with impaired vision or language-related disabilities.]]></description>
			<content:encoded><![CDATA[<p>Despite all of the advances in digital technology, too few high-tech products have emerged to help the blind read books or other paper documents, or to make reading such texts easier for people with impaired vision or language-related learning disabilities. </p>
<p>A few years back, a breakthrough was made with text-to-speech software that could be installed on a specific mobile phone, but with limitations due to the phone&#8217;s small screen and buttons, and restricted processor power.</p>
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<p>Now, Intel (INTC), the giant chip maker, is attacking this problem with a new product: the Intel Reader. It&#8217;s a chunky, book-size device with a computer-grade processor and a large, forward-facing screen that can be viewed easily while its downward-facing camera is shooting text for translation into audio and giant text. It also has raised buttons that are easy to find via touch.</p>
<p>I&#8217;ve been testing the Intel Reader with books, newspapers, magazines, bank statements, menus and even cereal boxes. My results were decidedly mixed. In some cases, especially with books and certain magazine articles, it worked pretty well, often almost perfectly. In others, it did a poor job. I also found that it takes a lot of practice to learn how to aim the Reader&#8217;s camera properly.</p>
<p>However, an important caveat is in order. I have full, normal vision and no learning disabilities, so I can&#8217;t put myself in the place of someone who is unable to read paper documents, or who struggles to do so. For them, the limitations I found in this product might easily pale when compared with its liberating benefits. More information is at reader.intel.com.</p>
<p>When it worked as promised, the Intel Reader was a delight. It would start reading the text to me in under a minute, while displaying the words on the 4.3-inch screen in an easily adjusted font size that could allow as little as one word to fill the display. I also could switch to a view of the photo of the whole page, and zoom in to focus on a portion of the text. It holds multiple texts and has an easy interface with large menus that the machine can read to you.</p>
<p>But the Reader is relatively big and expensive. It costs a whopping $1,500 and is available from only a limited number of retailers who specialize in products for special-needs consumers. By contrast, the competing cellphone product, called the KNFB mobile reader, is much smaller because it uses a standard Nokia (NOK) mobile phone. It can be purchased through Amazon.com (AMZN), also for $1,500.</p>
<div class="media-CENTER" style="width:360px;"><a href="http://online.wsj.com/public/resources/images/PJ-AS517_PTECH_G_20091118172755.jpg" rel="lightbox" title="PTECH"><img src="http://online.wsj.com/public/resources/images/PJ-AS517_PTECH_G_20091118172755.jpg" width="360" height="240" style="float: none;" alt="PTECH" /></a><br />
<br />
The Intel Reader</div>
<p>The Intel Reader is a special-purpose computer that weighs 1.4 pounds and is dominated by the roomy horizontal screen, with control buttons to the right and below. Along the bottom edge is a five-megapixel camera with flash.</p>
<p>The Reader&#8217;s second-most-prominent feature is a large, bright-blue &#8220;shoot&#8221; button, which occupies all of the diagonally cut upper right hand corner. You press this easy-to-find button twice to take a picture of the text that the Reader will then convert.</p>
<p>Both the text on the screen and the speed of the audio reading can be adjusted with prominent, raised buttons. Other buttons begin and end playback, and navigate through the menus.</p>
<p>The Reader uses the same Intel Atom processor found on netbook computers, and can hold 600 processed pages that you can transfer to and from a PC or Mac. It also can convert your processed pages into audio files for playback on a portable audio player.</p>
<p>The Reader can capture two book pages at a time. Intel also sells a $400 stand to make book conversion faster and easier.</p>
<p>In my tests, my biggest problem was aiming correctly. The Reader automatically corrects the curvature and orientation of pages. But in many of the items I captured, the first and last few words were either garbled or skipped. The company admits there is a learning curve to the Reader, and I did get better with time.</p>
<p>The Reader did a great job with pages from the new Ken Auletta book, &#8220;Googled,&#8221; and a fair job with pages from the first Harry Potter book. To my surprise, it didn&#8217;t stumble so much with the made-up words in the latter book, but with common ones like &#8220;magic.&#8221; In the book about Google (GOOG), the reader&#8217;s robotic voice kept pronouncing MySpace as &#8220;mizzpizz.&#8221; And it often pronounced the word &#8220;I&#8221; as &#8220;one.&#8221;</p>
<p>The device was excellent at reading a menu from a local bakery, even down to the tiny type, but it utterly failed to make sense of a simple summary statement from my bank, or the front of a box of Cheerios.</p>
<p>Newspapers were a particular challenge. The Reader frequently picked up fragments of adjoining articles or picture captions, or got completely flummoxed. In one case, it got permanently stuck trying to process an article. Intel says that was a rare bug it will fix.</p>
<p>On balance, I&#8217;d recommend the Reader, provider the user understands its limitations and is willing to tackle the learning curve.</p>
<p class="tagline">Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://walt.allthingsd.com">walt.allthingsd.com</a>. Email him at<br />
		<a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</p>
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		<title>The CLIQ, Storm2 Join Long Parade of iPhone Threats</title>
		<link>http://ptech.allthingsd.com/20091014/the-cliq-storm2-join-long-parade-of-iphone-threats/</link>
		<comments>http://ptech.allthingsd.com/20091014/the-cliq-storm2-join-long-parade-of-iphone-threats/#comments</comments>
		<pubDate>Thu, 15 Oct 2009 02:02:09 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20091014/the-cliq-storm2-join-long-parade-of-iphone-threats/</guid>
		<description><![CDATA[Motorola's CLIQ and RIM's Storm2 are among the many interesting challengers to the iPhone.]]></description>
			<content:encoded><![CDATA[<p><em>(See Correction &#038; Amplification below.)</em></p>
<p>It&#8217;s raining smart phones. No, make that super-smart phones, the type of hand-held computer, like Apple&#8217;s iPhone or the models powered by Google&#8217;s Android software, that browse the Web well, have sophisticated communication functions and are made to run a wide variety of modern third-party apps. This holiday season, new super-smart phone models seem to be appearing weekly.</p>
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<p>So far, the king of this new field, in my view, remains its pioneer, the iPhone. Apple&#8217;s phone has its limitations, but its design, usability and versatility have kept it ahead. There&#8217;s a well-equipped iPhone model available for as little as $99, and the platform offers a staggering 85,000 downloadable apps. By comparison, there are around 10,000 apps for Android, 3,000 for the newer models of the Research in Motion (RIMM) BlackBerry, a few hundred modern apps for phones running the latest versions of Microsoft&#8217;s (MSFT) Windows Mobile software, and even fewer than that for Palm&#8217;s (PALM) Pre and its soon-to-be released little sibling, the Pixi.</p>
<p>But nobody is conceding the game to Apple (AAPL). A flood of new Android models is upon us, and RIM, which has a fanatical following for its BlackBerry models, is still potent despite the disappointment surrounding its first touch-screen model, the Storm.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AS038_ptech1_DV_20091014204348.jpg" width="262" height="262" alt="ptech1" /><br />
<br />
Motorola CLIQ</div>
<p>I&#8217;ve been testing two new contenders, and both represent second chances of sorts. One is the revised version of the BlackBerry Storm, called the Storm2, from Verizon (VZ). The other is the first super-smart phone from Motorola, the fading former phone leader. It&#8217;s an Android-based model called the CLIQ, which will be offered by T-Mobile.</p>
<p>Here&#8217;s a quick look at these two new pocket computers.</p>
<h5 class="subhed"><strong>Motorola CLIQ</strong></h5>
<p>The CLIQ is a hefty slider phone, with a touch screen on top and a slide-out physical keyboard underneath. It has a smaller screen than the iPhone or Storm, and comes with just two gigabytes of memory versus 16 gigabytes for the $199 iPhone. But the CLIQ claims six hours of talk time, an hour more than Apple&#8217;s device, and, unlike the iPhone, it has a removable battery and expandable memory. It also has a higher-resolution camera—five megapixels versus three megapixels. </p>
<p>It boasts all of the standard Android features. But what sets the CLIQ apart is that it&#8217;s built around the idea of consolidating all your communications and social networking, and making them easy to access. Motorola (MOT) does this with special software called Blur, part of which exists on the device itself and part on a special Motorola-run server.</p>
<p>Blur takes the form of special on-screen widgets. One constantly displays your own status on various services, such as Facebook and Twitter. Another, called Happenings, shows your friends&#8217; latest updates on social-networking services, without requiring you to enter separate apps. A third, called Messages, offers a quick snapshot of current emails and text messages from all your accounts. Each entry in your address book also displays the person&#8217;s social-networking status and information.</p>
<p>In my tests, all of these Blur features worked nicely and proved handy, except that I couldn&#8217;t get it to consolidate both of my Gmail accounts.</p>
<p>My biggest gripe was with the physical keyboard, which I found cramped and hard to use. The top row is too close to the bottom of the screen and, on the bottom row, I kept hitting the symbols key when I was aiming for &#8220;M&#8221; or &#8220;N.&#8221; So I found myself constantly resorting to the virtual on-screen keyboard, which worked pretty well.</p>
<h5 class="subhed"><strong>BlackBerry Storm2</strong></h5>
<p>The original Storm, RIM&#8217;s first phone without a physical keyboard, didn&#8217;t convert droves of traditional BlackBerry lovers. This was partly because it had an odd typing mechanism where the whole screen moved with each tap on the virtual keyboard. Also, the phone lacked Wi-Fi and, when held vertically, the device offered only a cramped on-screen keyboard with multiple letters on each key.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AS033_ptechJ_DV_20091014165602.jpg" width="262" height="394" alt="ptechJ" /><br />
<br />
BlackBerry&#8217;s Storm2</div>
<p>The Storm2 fixes all those flaws. The screen now stays still when tapped, providing tactile feedback electronically instead of mechanically. This allows for faster, smoother typing. The new model also has Wi-Fi. And you can now use a full, albeit squeezed, virtual keyboard in vertical mode.</p>
<p>In addition, while the dimensions haven&#8217;t changed, the Storm2 looks sleeker and has a few user interface refinements, like an on-screen Send button.</p>
<p>Overall, I found the Storm2 worked well in my tests. Battery life was decent, with 5.5 hours of claimed talk time, and typing was much improved, though I doubt it will satisfy lovers of physical keyboards.</p>
<p>The browser is still inferior to Apple&#8217;s, Google&#8217;s and Palm&#8217;s. And the traditional BlackBerry interface cries out for a major overhaul in a touch device like this, especially when you add a lot of apps. RIM&#8217;s menu and folder metaphor seems tired on this device.</p>
<p>Verizon hasn&#8217;t set a launch date or price for the Storm2, but it&#8217;s likely to appear in November at around $200.</p>
<p>The super-smart-phone war is still in its early stages. There are more and even better devices on the way, and Apple will have plenty of clever competition.</p>
<p><strong>Corrections &#038; Amplifications</strong></p>
<p>The Motorola CLIQ comes with two gigabytes of memory and the $199 iPhone comes with 16 gigabytes. A previous version of this column incorrectly expressed these figures as megabytes, not gigabytes. An earlier version of this column also mistakenly stated, based on a BlackBerry fact sheet, that the Storm2 will ship with two gigabytes of memory. Wednesday night, after the column was published, the company said the Storm2 will actually ship with 18 gigabytes of memory. </p>
<p class="tagline">Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site,<a href="http://walt.allthingsd.com."> walt.allthingsd.com.</a> Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</p>
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		<title>These Apps Help Users of iPhones Find Their Way</title>
		<link>http://ptech.allthingsd.com/20090909/these-apps-help-users-of-iphones-find-their-way/</link>
		<comments>http://ptech.allthingsd.com/20090909/these-apps-help-users-of-iphones-find-their-way/#comments</comments>
		<pubDate>Thu, 10 Sep 2009 01:20:03 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<description><![CDATA[None of the iPhone apps with GPS navigation that Walt Mossberg tested is perfect, but each adds a new dimension to the iPhone.]]></description>
			<content:encoded><![CDATA[<p>(See Corrections &#038; Amplifications item below.)</p>
<p>Among its many features, Apple&#8217;s iPhone is equipped with GPS and includes manual, written driving directions built into its standard Maps application. But that function doesn&#8217;t automatically bring up each turn sequentially, and it lacks voice prompts.</p>
<p>Now, a number of companies have launched, or will soon launch, iPhone apps that do offer voice-prompted, automated, turn-by-turn navigation. Of course, many other cellphones have long offered such services. But the iPhone&#8217;s large screen, decent mono speaker and large selection of car mounting kits make it a tempting navigation device.</p>
<div class="video-wsj"><object width="380" height="216"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=A6BB67C0-FE2D-44CD-B9CF-9B0F4DC050BE&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={A6BB67C0-FE2D-44CD-B9CF-9B0F4DC050BE}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="380" height="216" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object>
<p>I&#8217;ve been testing four such apps: from TomTom, Navigon, AT&#038;T (T) and Fullpower. The last, called MotionX GPS Drive, isn&#8217;t available in Apple&#8217;s app store as I write this. In the case of the Navigon MobileNavigator, which is already available, I tested an updated version expected to hit the store shortly.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AR476_PTECH_DV_20090909175847.jpg" width="262" height="394" alt="PTECH" /><br />
<br />
TomTom’s iPhone app</div>
<p>One big downside: Because Apple doesn&#8217;t allow third-party iPhone apps to run simultaneously with the device&#8217;s core functions, any incoming or outgoing phone call will interrupt all these apps during routing. When the call is over, the apps will automatically resume and continue your route. And none of these apps work on the original iPhone, only the 3G and 3GS.</p>
<p>Some of the apps take up a large amount of space on your iPhone, because they store all their maps locally. Others are much slimmer, because they download the apps on the fly, but these require you to have good cellular or Wi-Fi coverage at least at the start of a navigation session.</p>
<p>In my tests, on both local streets and highways, all four apps ate up big chunks of the iPhone&#8217;s battery life. So, I recommend that you employ a car charger when running them. Also, they all work much better and more safely if you use a windshield or dashboard mount.</p>
<p>None of the apps stood out as much better than the others at navigation, though they have different styles and features. All include the usual lists of local businesses and other points of interest.</p>
<p><strong>TomTom:</strong> The U.S. and Canada navigation app costs $100 and takes up a whopping 1.2 gigabytes of space on your phone. But there is no subscription fee and the maps are always present. Like a stand-alone navigation device, it uses big icons and lettering in its menus. It worked OK in my tests, except that it took a little longer than the others to acquire a GPS satellite signal to accurately situate itself. TomTom&#8217;s app doesn&#8217;t have live traffic information, doesn&#8217;t provide a text summary of your planned route, doesn&#8217;t announce street names and doesn&#8217;t integrate control of the iPhone&#8217;s music player.</p>
<p>Like all of its rivals, TomTom can fetch destinations from addresses in your iPhone contact list. But it didn&#8217;t understand a typical Washington, D.C., street name, such as &#8220;11th St., NE.&#8221; TomTom plans an extra-cost mounting kit that includes a better speaker, a power plug and a GPS receiver more potent than the iPhone&#8217;s.</p>
<p><strong>Navigon MobileNavigator:</strong> This app costs $90, and it takes up 1.3 GB on the iPhone because it also stores all the maps. There is no recurring fee. I thought Navigon had the cleanest interface and the best 3D map view, including representations of some highway-exit and speed-limit signs. It also barks the word &#8220;caution&#8221; when you are speeding. </p>
<p>But the Navigon voice was the least distinct, and while it generally did OK, it thought my D.C. test address was a bridge. It also lacks a route summary and live-traffic reports, though the update I tested now announces street names and integrates music control.</p>
<p><strong>MotionX-GPS Drive:</strong> Of all the apps, this one looks and works most like a typical iPod app, and least like a navigation program ported from another device. Its main screen has a clever menu arranged in a circle. It&#8217;s also fairly small—just 10 megabytes or so. But it must download maps and other info each time you start a route. This also allows it to update the information on the fly. Drive also is potentially the cheapest of the four apps I tested. It will cost $1.99 and include a 30-day free trial. After that, it&#8217;s $25 a year. </p>
<p>This app worked well in my tests, and is packed with features, including live traffic, a  route summary, and integrated music control. It understood my D.C. test address, but it doesn&#8217;t announce street names, and its function buttons are very small and labeled with tiny type.</p>
<p><strong>AT&#038;T Navigator:</strong> The iPhone version of this existing service, like Drive, downloads maps and info on the fly, but it takes up even less space on the phone—just 2.3 megabytes. That means you need a good connection at the start of a trip. It worked OK for me. Its interface is clean, and it has a route summary, live traffic and announcement of street names. It also understood my D.C. test address. And it synchronizes saved addresses with a Web site. But it is potentially the priciest. The app itself is free but usage costs $10 a month.</p>
<p>None of these apps is perfect, but each adds a new dimension to the iPhone.</p>
<h5 class="subhed">Corrections and Amplifications</h5>
<p>An earlier version of this column mistakenly said the Navigon app could synchronize with a web site for trip planning.</p>
<p class="tagline">Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://walt.allthingsd.com">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>. </p>
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		<title>Weighing Devices for Your Netflix Delivered via Web</title>
		<link>http://ptech.allthingsd.com/20081203/weighing-devices-for-your-netflix-delivered-via-web/</link>
		<comments>http://ptech.allthingsd.com/20081203/weighing-devices-for-your-netflix-delivered-via-web/#comments</comments>
		<pubDate>Thu, 04 Dec 2008 02:18:03 +0000</pubDate>
		<dc:creator>Nick Wingfield</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20081203/weighing-devices-for-your-netflix-delivered-via-web/</guid>
		<description><![CDATA[By Nick Wingfield

Netflix was a pioneer in the business of movie rentals -- getting consumers to rent DVDs online and mailing them out in cheery red envelopes. Recently, it has put a lot of effort into a service that delivers movies digitally over the Internet to subscribers, preparing for a day when getting movies on a physical disc will become outmoded.]]></description>
			<content:encoded><![CDATA[<p>Netflix was a pioneer in the business of movie rentals &#8212; getting consumers to rent DVDs online and mailing them out in cheery red envelopes. Recently, it has put a lot of effort into a service that delivers movies digitally over the Internet to subscribers, preparing for a day when getting movies on a physical disc will become outmoded.</p>
<p>People today use the Netflix service on their computers, but Netflix (NFLX) has cut a series of deals with hardware partners to make the service available on TV sets through an array of devices.</p>
<p>Most of these devices were designed to do other things: a videogame console, high-definition Blu-ray disc players, a TiVo (TIVO) digital video recorder. So to see how well the service works on these devices, I&#8217;ve spent the past couple of weeks comparing the Netflix experience on Microsoft&#8217;s (MSFT) Xbox 360 game console, on LG Electronics&#8217; BD300 Blu-ray disc player and on a set-top box from Roku called the Netflix Player. The last, as the name implies, is designed mainly for Netflix service.</p>
<p><a href="http://s.wsj.net/public/resources/images/PJ-AN764_pjPTEC_F_20081203180852.jpg"><img src="http://s.wsj.net/public/resources/images/PJ-AN764_pjPTEC_F_20081203180852.jpg" width="380" height="150" alt="LG Electronics' BD300 Blu-ray disc player" rel="lightbox" class="aligncenter" /></a></p>
<p>The devices suffer from a relatively skimpy selection of videos on the Netflix Internet service. Netflix has more than 100,000 titles for rent on disc, but about 12,000 titles for viewing through its Internet service at the moment, and there&#8217;s often a months-long delay after a movie&#8217;s release before it shows up online. Television shows generally turn up more quickly, with a handful, like NBC&#8217;s &#8220;Heroes,&#8221; watchable the day after they air.</p>
<p>Still, I find the Netflix service very appealing, especially for catching up on episodes of TV series, such as &#8220;30 Rock,&#8221; that I missed when they aired. Unlike the iTunes Store and other sites that charge users $1.99 per TV episode and $3.99 to rent a movie online, the Netflix Internet service is free to subscribers to its DVD service on one of the company&#8217;s &#8220;unlimited&#8221; rental plans, which start at $8.99 a month.</p>
<p>Depending on how fast your Internet connection is, Netflix videos begin playing almost instantly, though you can&#8217;t keep permanent copies.</p>
<p>Connecting the devices to Netflix through my wired home network was easy in all three cases. I used a wireless home network &#8212; more common in homes than the wired variety &#8212; with the Roku device, the only one of three products that comes with built-in Wi-Fi (it worked well in this mode). People who want to use the Xbox 360 with a wireless network will have to spend $70 or so on an external Wi-Fi adapter. LG recommends people use only a wired home network to connect to Netflix from its player, including adapter kits that cost about $100 for transmitting data over home power lines.</p>
<p>All the devices require you to create a list of movies you want to watch from a computer, just like Netflix subscribers set up &#8220;queues&#8221; of DVDs to be delivered by mail. The Xbox 360 offered by far the most elegant-looking interface for browsing through videos in my Netflix queue, letting me glide through a long row of cover art representing the movies and TV shows I selected on my PC.</p>
<p>In contrast, the Netflix menu on the LG Blu-ray player and Roku device were more static, making it more awkward to navigate the expanse of titles. Netflix became available on the Xbox 360 in November as part of a more sweeping software upgrade, delivered over the Internet, that remade the graphical look of the system.</p>
<p>The quality of most of the videos on Netflix is, to my eyes, about DVD quality, though Netflix is adding some titles in high-definition to its Internet library. HD titles were available for viewing only through the Xbox 360 when I was testing the service. Roku and LG say they will make software updates available online this month that add HD support to their devices.</p>
<p>The Xbox 360 also has some annoying quirks when using it as a movie player &#8212; including a noisy fan I found distracting. The game controller that comes with the Xbox 360 is clunky for playing movies, so users will need to invest in an inexpensive additional remote-control design for media. The Roku and LG players, in contrast, were totally silent and had acceptable remote controls for watching Netflix videos.</p>
<p>I experienced the most serious glitches with the LG Blu-ray player, which occasionally dropped the video signal to my television set as I was watching a movie. LG says the loss of video signal could have been due to the connection I used to hook the player to my TV, though I&#8217;ve never had a problem with other devices using the same connection. The LG Blu-ray player also took the longest of all the devices to install software upgrades from the Internet.</p>
<p>While there are some differences in the Netflix experience on the Roku device, Xbox 360 and LG Blu-ray player, none of them is so great that they should trump other considerations &#8212; like a desire to play videogames or watch HD Blu-ray movies &#8212; in deciding which system is the best fit.</p>
<p>The LG Blu-ray player is available online for about $300. The cheapest Xbox 360 model is $199. (To get Netflix through the Xbox 360, users must be &#8220;gold&#8221; members to the $49.99-a-year Xbox Live game service.) But if what you&#8217;re after is primarily Netflix movies, and you&#8217;ve got room near your TV for another box, the $99.99 Roku product is the best value.</p>
<p class="tagline">Walt Mossberg is on vacation.</p>
<p><strong>Write to</strong> Nick Wingfield at <a href="mailto:nick.wingfield@wsj.com" rel="external">nick.wingfield@wsj.com</a> </p>
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		<title>BlackBerry's Storm Presses   Into the Touch-Phone Fray</title>
		<link>http://ptech.allthingsd.com/20081119/blackberrys-storm-presses-into-the-touch-phone-fray/</link>
		<comments>http://ptech.allthingsd.com/20081119/blackberrys-storm-presses-into-the-touch-phone-fray/#comments</comments>
		<pubDate>Thu, 20 Nov 2008 02:32:02 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20081119/blackberrys-storm-presses-into-the-touch-phone-fray/</guid>
		<description><![CDATA[Walt reviews the hotly anticipated BlackBerry Storm, the first BlackBerry model without a physical keyboard. Typing and navigation require tapping on glass, just as users do on the iPhone. Verizon will be selling the Storm for $250 with a two-year contract, though a $50 mail-in rebate can bring the price down close to the $199 that Apple charges for the base model of the iPhone.]]></description>
			<content:encoded><![CDATA[<p>To its fiercest devotees, one of the best things about the BlackBerry is its carefully designed physical keyboard, which the skilled BlackBerry addict can play like a violin. These folks scorn Apple&#8217;s popular iPhone, whose keyboard is virtual and must be operated by tapping on the screen.</p>
<p>But, on Friday, <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=vz'>Verizon Wireless</a> and <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=RIMM'>Research in Motion</a> (RIMM), the BlackBerry&#8217;s maker, will do the unthinkable: They will introduce a BlackBerry model without a physical keyboard, one where typing and navigating require tapping on glass, just as users do on the iPhone. This new model is called the BlackBerry Storm, and will sell for $250 with a two-year contract, though a $50 mail-in rebate can bring the price down close to the $199 that Apple (AAPL) charges for the base model of the iPhone.</p>
<div class="video-wsj"><object width="380" height="216"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=5F7B5AE8-577E-4C23-AF8B-DE66E44201E4&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={5F7B5AE8-577E-4C23-AF8B-DE66E44201E4}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="380" height="216" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object>
<p>Despite its lack of a keyboard, the Storm is a real BlackBerry in every other respect, with push email, corporate features and the familiar BlackBerry menus. In many respects, the Storm is a touch-based, large-screen version of the recently released BlackBerry Bold, which is the most polished version of a traditional BlackBerry. It is also the latest member of the new class of hand-held computers, the super-smart phone category kicked off by the iPhone last year and joined by the Google G1 earlier this year.</p>
<p>The Storm sports a large, high-resolution touch screen that fills most of its surface and automatically switches from portrait to landscape mode when the phone is turned. There&#8217;s also a forthcoming souped-up download store for third-party software, meant to be similar to the ones on the iPhone and the Google (GOOG) phone. And the Storm can even be used in European and other countries where most Verizon (VZ) phones don&#8217;t work.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/PJ-AN681_pjPTEC_G_20081119135615.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/PJ-AN681_pjPTEC_G_20081119135615.jpg" alt="BlackBerry's Storm Presses Into the Touch-Phone Fray" height="253" width="380" /></a><br />BlackBerry Storm&#8217;s touch screen switches from portrait to landscape mode when turned, and aims to make typing on glass feel more like typing on a real keyboard.</div>
<p>However, the biggest innovation in the Storm is a clever feature RIM hopes will give it a big advantage over the iPhone. When you strike a key or icon on the Storm&#8217;s screen, you feel a physical sensation, as if you were pressing down on a real key or button. That&#8217;s because you are, in fact, pressing a real button. The entire glass display is one large button, mounted on a mechanical substructure that allows it to be depressed when pressure is applied.</p>
<p>The idea behind this feature is to make typing on glass feel much more like typing on a real keyboard, and thus to make the virtual keyboard, and the touch interface, more acceptable to people used to physical keyboards and buttons. This push-down screen also replaces the side-mounted scroll wheel or track ball on other BlackBerrys for activating menu choices and icons.</p>
<p>But, in my tests, this physical feedback feature, which RIM calls SurePress, didn&#8217;t magically turn the Storm&#8217;s touch interface and virtual keyboard into their physical counterparts. The feature does provide a more reassuring confirmation that a key has been struck or an icon has been clicked than the mere visual feedback one receives from the iPhone. But neither I, nor any of the several BlackBerry addicts I asked to try it out, considered typing on the Storm&#8217;s keyboard to be very similar to using the keyboard of a traditional full-sized BlackBerry.</p>
<p>In my opinion, using the Storm&#8217;s keyboard is much more like using the iPhone&#8217;s keyboard than a traditional BlackBerry&#8217;s. I found that I could type quite well on the Storm after awhile, but that a greater adjustment, and more practice, were required than with a physical keyboard.</p>
<p>The Storm also has a keyboard oddity that I found annoying, and that may put off others. It presents you with a full virtual keyboard only when you are holding it horizontally. When you hold the Storm vertically, you get a mashed-up keyboard, like the one on the narrower BlackBerry Pearl, which has multiple letters on each key. This keyboard design relies on software to guess which letter you meant to press. You can also switch to a virtual cellphone-style keypad that requires you to hit each key multiple times.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/PJ-AN682_pjPTEC_G_20081119143856.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/PJ-AN682_pjPTEC_G_20081119143856.jpg" alt="BlackBerry's Storm Presses Into the Touch-Phone Fray" height="253" width="380" /></a><br />From left, BlackBerry Storm, Google G1, and iPhone 3G</div>
<p>This is a curious design decision. Once a company ditches a physical keyboard for a virtual one, it can create all kinds of keyboard variations. RIM could have offered a full, vertically oriented keyboard, even if it would have had smaller, more closely spaced keys.</p>
<p>RIM also failed to customize the Storm&#8217;s virtual keyboard for some common, specific tasks. For instance, on the iPhone, when you are typing in a Web address in the browser, the keyboard morphs to offer a convenient key that automatically enters &#8220;.com&#8221;. Not so on the Storm.</p>
<p>There&#8217;s another glaring deficit in the Storm: It lacks Wi-Fi capability. This means that, unlike on the Bold, the iPhone or the Google G1, if high-speed cellphone data service is absent or pokey, you can&#8217;t fall back on speedy Wi-Fi connections in public places. And, at home or in the office, you can&#8217;t take advantage of Wi-Fi connections that are often much faster than cellphone data networks.</p>
<p>The Storm has some important advantages over the iPhone. Its screen, while 7% smaller physically, offers about 13% higher resolution. Photos and videos look beautiful on it. It has much better battery life for phone calls than either the iPhone or the Google G1. While the latter two phones deliver just under their claimed five hours of talk time, in my tests, the Storm lasted a bit over six hours, which is actually half an hour more than its claimed 5.5 hours of talk time. And the Storm has a removable battery, unlike its Apple rival.</p>
<p>This new BlackBerry comes with more memory than the similarly priced base model of the iPhone &#8212; nine gigabytes versus eight gigabytes. And, unlike the iPhone&#8217;s memory, the Storm&#8217;s is expandable, via larger flash cards.</p>
<p>The Storm&#8217;s camera is much better than the iPhone&#8217;s, at 3.2 megapixels, versus just 2 megapixels for the Apple device. It also has zoom and flash, features the iPhone&#8217;s camera lacks. And, unlike the iPhone or the Google G1, the Storm can record videos. In my tests, all of these camera features worked well.</p>
<p>Also, the Storm has copy and paste functionality; MMS (a service for sending photos directly to other phones without using email); voice dialing; and the ability to act as a modem for your laptop. It also allows you to edit, and not just to view, Microsoft (MSFT) Office documents. All of these features are missing from the iPhone out of the box.</p>
<p>The Storm also has a better speaker than the iPhone, and a noise-canceling microphone system. Phone calls, even on speaker phone, were crisp, clear and plenty loud. Physically, the Storm is attractive but hardly svelte. While it&#8217;s about the same length and width as the iPhone, it is 15% thicker and 17% heavier &#8212; almost as heavy as the chunky G1.</p>
<p>The Verizon high-speed network on which the Storm runs is older and better-established than either the T-Mobile (DT) high-speed system the G1 uses or the AT&#038;T (T) 3G network used by the current iPhone. Where Verizon&#8217;s high-speed data coverage is strong, the Storm flies.</p>
<p>But, because it lacks Wi-Fi, the Storm can be much slower at Web access than its main competitors. I tested these Web speeds in two hotels in Silicon Valley. In the first, where Verizon reception was strong, the Storm trounced the iPhone on cellphone data speeds, averaging over 800 kilobits per second to the iPhone&#8217;s 621 kbps over AT&#038;T. But, when I switched the iPhone to use the hotel&#8217;s Wi-Fi network, it beat the Storm by 100 kbps or so.</p>
<p>At the second hotel, barely a mile away, the Storm&#8217;s lack of Wi-Fi hurt much more. There, Verizon&#8217;s signal was poor, and data speeds on the Storm averaged a horrible 96 kbps. But the iPhone on AT&#038;T averaged 459 kbps, and on Wi-Fi the iPhone averaged 785 kbps.</p>
<p>My test Storm, which was a near-final model missing only a few minor software tweaks, was also sluggish at some tasks. It took noticeably longer than the iPhone to flip the first photo from landscape to portrait orientation, or to start the process of flipping through a series of photos by swiping them with a finger. And some other tasks were also slow. It&#8217;s possible that production models will be quicker.</p>
<p>Rim has tweaked the familiar BlackBerry user interface for the touch screen, and in general these changes worked well. You select the menu item or icon you want with a light touch, then press down on the screen to activate or confirm your choice. There are even a couple of cool new touch features. For instance, in a list of emails, if you lightly touch and hold one entry, the Storm shows you all messages in that thread.</p>
<p>But this combination of a light touch followed by a hard press on the large screen took some practice, just like typing did. It befuddled several BlackBerry veterans at first.</p>
<p>And some common tasks took more steps than on the iPhone. For instance, emailing a link from a Web page required four steps on the Storm, versus two on the Apple device. The Storm&#8217;s email system will be familiar to every BlackBerry user. It has the same corporate email features as other BlackBerrys, and I was easily able as well to use a BlackBerry Internet email account and to set up several personal email accounts, including Gmail.</p>
<p>The Web browser is much improved over the one in older BlackBerry models, and offers multiple ways to view and navigate pages, including one in which a finger moves a cursor, just as on a PC. But I found that panning and zooming in the browser was a bit slower and more awkward than on the iPhone. And, to make some Web sites work properly, I had to dig through menus to change options.</p>
<p>Using the BlackBerry desktop software, I was easily able to synchronize my calendar and contact data over a cable from a Windows PC. (There&#8217;s also Mac software for the same task.) But, unlike the iPhone or the G1, the Storm doesn&#8217;t offer wireless synchronization from consumer services, only from corporate servers.</p>
<p>The Storm&#8217;s multimedia software isn&#8217;t as fancy as the iPhone&#8217;s, but it&#8217;s better than the G1&#8217;s, and worked very well in my tests.</p>
<p>Overall, the Storm is a very capable handheld computer that will appeal to BlackBerry users who have been pining for a touch-controlled device with a larger screen. And it offers yet another good option for anyone who is looking to buy one of the new, more powerful, pocket computers.</p>
<p><a href="http://s.wsj.net/public/resources/images/PJ-AN682_pjPTEC_NS_20081119143856.gif" title="Blackberry Storm Comparison Chart" rel="lightbox"><img src="http://s.wsj.net/public/resources/images/PJ-AN682_pjPTEC_NS_20081119143856.gif" width="380" height="192" alt="Blackberry Storm Comparison Chart" /></a></p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</em></p>
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		<title>With CrossLoop, Users Can Get Help  From Techie Friend</title>
		<link>http://ptech.allthingsd.com/20080924/with-crossloop-users-can-get-help-from-techie-friend/</link>
		<comments>http://ptech.allthingsd.com/20080924/with-crossloop-users-can-get-help-from-techie-friend/#comments</comments>
		<pubDate>Thu, 25 Sep 2008 01:34:03 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20080924/with-crossloop-users-can-get-help-from-techie-friend/</guid>
		<description><![CDATA[CrossLoop is a remote-control product that offers a simple, effective way to help a friend or relative with a PC problem.]]></description>
			<content:encoded><![CDATA[<p>Trying to help a less-knowledgeable friend or family member solve computer problems can be very frustrating &#8212; especially if you can&#8217;t sit with him or her in front of the PC. It can be slow and awkward merely explaining the steps you&#8217;d like the other person to perform to diagnose and solve the problem.</p>
<p>The best approach is to control the distant computer remotely &#8212; with the owner&#8217;s consent &#8212; during the problem-solving session. That way, you can directly manipulate the machine while explaining what you&#8217;re doing over the phone.</p>
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<p>There are a variety of services and software that allow such remote control. Tools for doing so are even preinstalled in obscure corners of the Windows and Macintosh operating systems. But many are too complicated for average users &#8212; even those with enough knowledge to help solve common problems. Others cost money, or require you to establish an account with a service, or are aimed mainly at folks seeking unattended access to their own remote computers.</p>
<p>This week, I tested a remote-control product designed specifically for collaborative help sessions solicited by the person seeking help. It is free, simple and can be used without setting up an account. And it also has an added dimension: If you have a problem and lack a tech-savvy friend or relative who can help, the company that makes the software maintains a directory of thousands of geeks who can help you, usually for a fee.</p>
<p>The product is called CrossLoop and can be downloaded at <a href="http://crossloop.com/">crossloop.com</a>. It currently works only with Windows computers, but the company plans to release a Macintosh version in a few months.</p>
<p>To use CrossLoop, both you and the person you are helping must download and install the free program, a quick and simple process. When you run the program, you are invited to create a free account, which allows you to track your sessions and rate people who help you. But there&#8217;s a clearly marked Skip button that permits you to use the program with all of its features even without an account.</p>
<p>The software has a very clear, simple interface. It consists of two large tabbed sections: a grey one labeled Share for the person whose machine is to be operated remotely, and a green one labeled Access for the remote operator, called the &#8220;helper&#8221; by the company.</p>
<p>For security reasons, CrossLoop doesn&#8217;t allow its users to gain control of unattended machines. The process must begin with a person at the remote machine clicking the Share tab. That click generates an access code that is different for each remote session. The person seeking help then gives that code, usually over the phone, to the helper. The helper then clicks on the Access tab on his or her PC, and types in the code. The person on the other end must confirm that he or she wants to go ahead. Only then is the connection opened.</p>
<p>Once this process is complete, the helper sees a large window replicating the desktop of the remotely controlled machine, and can control that PC using his or her own mouse and keyboard. The helper can even transfer files to the remote machine.</p>
<p>On the other end, the person being helped can be passive or can share control of the computer. At any time, the person being helped can disconnect the session or limit the helper to just viewing the screen rather than controlling it.</p>
<p><img src="http://online.wsj.com/public/resources/images/OB-CK102_ptech0_D_20080924174739.jpg" alt="Crossloop" /></p>
<p>The company says that it keeps no record of any of the sessions and that its software encrypts all communication between the two computers involved.</p>
<p>I tested CrossLoop in two scenarios. In one, I used it to help my friend Alan configure his new copy of Microsoft Office to save files in the older Office formats. The remote-control session worked fine, although Alan&#8217;s Internet connection was so slow that there were long delays in seeing changes occur on his screen.</p>
<p>In the second scenario, I hired one of CrossLoop&#8217;s listed consultants for $25 to clean up a Sony laptop I own that was running sluggishly. He spent over an hour deleting needless programs and removing others that were unnecessarily set to launch automatically. He carefully consulted me by phone to make sure he wasn&#8217;t cutting anything I needed or wanted. Again, I considered the session a success.</p>
<p>The only problem I saw in my tests was that when helping someone with a Vista machine, you may have to temporarily disable a security-warning feature called User Account Control, which pops up frequently and cuts off the connection.</p>
<p>CrossLoop eventually hopes to make money by charging the paid consultants in its network a fee. But it doesn&#8217;t guarantee that they are effective or honest, and merely relies on the ratings of others who have used them. It is theoretically possible for such a person to steal your data or plant malware on your computer.</p>
<p>Still, if you are helping a friend or relative with a PC problem, or are willing to trust a well-rated stranger to give you help, CrossLoop is a simple, effective way to do the job.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</em></p>
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		<title>First Test of Google's New Browser</title>
		<link>http://ptech.allthingsd.com/20080902/first-test-of-googles-new-browser/</link>
		<comments>http://ptech.allthingsd.com/20080902/first-test-of-googles-new-browser/#comments</comments>
		<pubDate>Tue, 02 Sep 2008 19:01:08 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Apple]]></category>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20080902/first-test-of-googles-new-browser/</guid>
		<description><![CDATA[Google's new Chrome Web browser will make using the Internet faster and less frustrating, but this first version is rough around the edges and lacks some features, says Walt Mossberg in the first hands-on review.]]></description>
			<content:encoded><![CDATA[<p><a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=goog'>Google</a> has introduced a new Web browser, called Chrome, aimed at wresting dominance of the browser market from <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=msft'>Microsoft</a>&#8217;s Internet Explorer. The move takes the Google-Microsoft rivalry to a whole new level. If Google succeeds, it will be a big deal, with major ramifications for the future of the Web.</p>
<p>But just how good is Chrome? How does it differ from IE and from less popular, but still important, browsers like Mozilla&#8217;s Firefox and <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=aapl'>Apple</a>&#8217;s Safari?</p>
<p>I&#8217;ve been testing Chrome for about a week, trying out all its features and using it side by side with Microsoft&#8217;s latest iteration of IE, which came out just last week.</p>
<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1770021405}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
<p>My verdict: Chrome is a smart, innovative browser that, in many common scenarios, will make using the Web faster, easier and less frustrating. But this first version &#8212; which is just a beta, or test, release &#8212; is rough around the edges and lacks some common browser features Google plans to add later. These omissions include a way to manage bookmarks, a command for emailing links and pages directly from the browser, and even a progress bar to show how much of a Web page has loaded.</p>
<p>Chrome&#8217;s interface has some bold changes from the standard browser design. These new features enhance the Web experience, but they will require some adjustment on the part of users. For instance, Chrome does away with most menus and toolbar icons to give maximum screen space for the Web pages themselves. Also, Google has merged the address bar, where you type in Web addresses, with the search box, where you type in search terms. This unified feature is called the Omnibox.</p>
<p>One striking difference in Chrome is how it handles tabs, which display a single Web page. In Chrome, each tab behaves as a separate browser. The bookmarks bar, Omnibox, menus and toolbar icons are located inside the tab, rather than atop the entire browser. The tabs appear at the top of the computer screen. Chrome also groups related tabs. If you open a new tab from a link in a page that&#8217;s already open, that new tab appears next to the originating page, rather than at the end of the row of tabs.</p>
<p>Despite Google&#8217;s claims that Chrome is fast, it was notably slower in my tests at the common task of launching Web pages than either Firefox or Safari. However, it proved faster than the latest version of IE &#8212; also a beta version &#8212; called IE8.</p>
<p>Meanwhile, Microsoft hasn&#8217;t been sitting still. The second beta version of IE8 is the best edition of Internet Explorer in years. It is packed with new features of its own, some of which are similar to those in Chrome, and some of which, in my view, top Chrome&#8217;s features.</p>
<div class="media-RIGHT" style="width: 257px;"><a href="http://online.wsj.com/media/WSJ_PTECH2_090208.jpg" rel="lightbox"><img src="http://online.wsj.com/public/resources/images/OB-CF589_ptech__NS_20080902211441.jpg" alt="Google Chrome" height="186" width="257" /></a><br />Google&#8217;s Chrome browser displays thumbnails of a user&#8217;s most-visited pages when a new tab is opened, rather than a blank page.</div>
<p>For example, while IE8 also groups related tabs, it assigns a different color to each such tab group and allows you to close them all with one click. It has a &#8220;smart&#8221; address box of its own, that drops down a list of suggestions as you type, though it retains a separate search box.</p>
<p>IE8 also has breakthrough privacy features that exceed Chrome&#8217;s, and includes a new technology called Accelerators, which allows you to take rapid action on any selected word or phrase on a Web page, such as generating a map for a place name, without switching to a new page.</p>
<p>As they develop, each of these browsers has a good chance of besting Firefox 3.0, which I have regarded as the best Web browser for Windows, the only operating system on which Chrome currently runs. But they will have to get faster at loading pages. And, to best Firefox on the Macintosh, Google will have to make good on its promise to produce a Mac version of Chrome, something it says it will do in the coming months. Microsoft has no plans to produce a Mac version of IE8.</p>
<p>Chrome and IE8 are far more advanced than Apple&#8217;s Safari. Safari is speedy on both Mac and Windows platforms, but lacks many of the key intelligent features of its newer Google and Microsoft rivals.</p>
<p>Why is Google igniting a new browser war? There are two main reasons, and both involve competing with Microsoft. First, the search giant fears that because its search engine and other major products depend on the browser, Microsoft &#8212; with its rival online products &#8212; might be able to gain an advantage by altering the design of IE, which has roughly a 75% market share.</p>
<p>Second, and more important, Google sees the Web as a platform for the software programs, or applications, that currently run directly on computer operating systems, notably Microsoft&#8217;s Windows. It says current browsers lack the underlying architecture to enable future, more powerful Web applications that will rely more heavily on a common Web programming language called JavaScript. Chrome was designed to be the world&#8217;s speediest browser at handling JavaScript.</p>
<p>That move might one day make Chrome a sort of online operating system that competes with Windows. &#8220;Think of Chrome as more than a simple Web browser,&#8221; Google declares. &#8220;It&#8217;s a platform for running Web applications.&#8221;</p>
<div class="media-LEFT" style="width: 257px;"><a href="http://online.wsj.com/media/WSJ_PTECH2_090208.jpg" rel="lightbox"><img src="http://online.wsj.com/public/resources/images/OB-CF590_ptech2_NS_20080902211553.jpg" alt="Google Chrome" height="186" width="257" /></a><br />Microsoft&#8217;s IE8 has an &#8220;Accelerator&#8221; feature that lets users select any Web text and then map, translate, search or email their selection without leaving the page.</div>
<p>I tested Chrome, and IE8, on a plain-vanilla Lenovo ThinkPad laptop running Windows XP, and equipped with a modest processor and one gigabyte of memory.</p>
<p>To gauge Chrome&#8217;s speed at loading Web pages, I launched two large groups of typical Web pages simultaneously, each site opening in its own tab. One group included 15 sports sites, the second 19 news sites. In both tests, Chrome&#8217;s speed fell in the middle, at 35 and 44 seconds, respectively. IE8 was slower, taking 49 and 75 seconds to open the two groups of sites. But Firefox and Safari were much faster, notching identical speeds of 19 seconds for the 15 sites and 28 seconds for the 19 sites.</p>
<p>Google claims that future, more sophisticated Web applications relying more heavily on JavaScript than today&#8217;s sites do would run faster on Chrome. Of course, I couldn&#8217;t test any claim about future scenarios, but I did run Chrome on several JavaScript test sites, used by developers. It handily beat the other browsers. However, Google doesn&#8217;t claim users would see much difference on current Web application sites.</p>
<p>I also tested Chrome&#8217;s compatibility with scores of common Web sites. In general, it did well, rendering the sites properly. But I ran into problems with video. Some video sites refused to recognize Chrome, because its development has been a secret. On others, like Major League Baseball&#8217;s site, videos mostly played properly, but sometimes didn&#8217;t.</p>
<p>IE8 also has some compatibility issues, for different reasons. It&#8217;s the first version of Internet Explorer to hew closely to Web standards. Earlier versions used some nonstandard ways of rendering Web sites, prompting some site designers to adopt techniques that made their pages work in IE, but look odd in Firefox and Safari. Now, ironically, these pages also look strange in IE8. So Microsoft was forced to build in a special Compatibility View button that users must click to see the sites properly.</p>
<p>Chrome is built on three core design principles. The first is its spare user interface: just two menus and a handful of toolbar icons. IE introduced a similar approach in its version 7, but with a difference. Microsoft allows users to restore a traditional menu bar; Google doesn&#8217;t. The only toolbar icon you can add in Chrome is a Home button.</p>
<p>The second principle is that a user can type anything into a single place, the Omnibox, and instantly get suggestions on where to go, gleaned from the user&#8217;s own browsing history and Google&#8217;s rankings of popular sites. Whether you type in a Web address or a search term, the Omnibox is very smart. In my tests, it sometimes came up with the right destination after I typed only one or two letters of the name of a site I often visited.</p>
<p>The Omnibox has another cool feature: Tab-to-Search. If you type in the name of another site that includes its own search feature, like Amazon.com, the Omnibox lets you just press the tab key to search within that site, without opening it first. Chrome, through its Options settings, also lets you change the default search engine used by the Omnibox. Instead of Google&#8217;s own search service, you can use Microsoft&#8217;s Live search, Yahoo search, or others.</p>
<p>The third big principle behind Chrome is that each tab runs, under the hood, as a separate browser. Tabs can be dragged off the main browser and turned into separate windows. If one tab crashes, the rest of the browser keeps running. But this doesn&#8217;t work perfectly. In my tests, all of Chrome died on me when I tried watching an Olympics video on the NBC site.</p>
<p>You can even make a tab a standalone application that runs from the Start Menu, or the desktop, as if it was a separate program.</p>
<p>Chrome has a few other key features. When you open a new tab, you don&#8217;t get a blank page, but a set of thumbnails for your most-visited pages, plus lists of recent search engines you&#8217;ve used, recently used bookmarks and recently closed tabs.</p>
<p>Like other browsers, Chrome puts up a warning when you try to visit a malicious or phony Web site, and it has a private browsing mode, called Incognito, which allows you to browse without leaving any history on your computer &#8212; a feature popularized in Safari.</p>
<p>Chrome also has a pop-up blocker, but it&#8217;s annoying because it flashes a notice that a pop-up has been blocked. IE also does this, but unlike in Chrome, the warnings are much less intrusive.</p>
<p>Internet Explorer 8 has some new features Chrome lacks. Its private browsing mode, called InPrivate, is the first I&#8217;ve seen that not only leaves no traces on your own computer, but also bars Web sites from collecting some types of information on where you&#8217;ve previously been surfing.</p>
<p>While IE8&#8217;s address box and search box remain separate, each also offers rapid suggestions; and both are organized better than Chrome&#8217;s. For instance, the suggestions that drop down from its address bar are divided neatly into categories drawn from the browser&#8217;s own guess, your history and your favorites. One downside: For this to work in Windows XP, you must first install Microsoft&#8217;s desktop search product.</p>
<p>Like Chrome, IE8 lets you switch your default search provider, but it also allows you to switch search engines on the fly. When you type in a search term, icons for alternate search engines appear at the bottom of the suggestion list, and you need only click on these to see search results from, say, Google, instead of Microsoft&#8217;s own Live search engine.</p>
<p>IE8&#8217;s Accelerators feature presents a blue-arrow icon above any text on a Web page that you have selected. Clicking on the icon brings up a list of actions you can take using the selected text, such as posting it to a blog, emailing it, mapping it or searching it. While these actions are set by default to use Microsoft&#8217;s own Web services, you can change them to use Google&#8217;s, Yahoo&#8217;s, or those from other companies.</p>
<p>Microsoft also has built in a feature called Web Slices. These are portions of a Web site that a site developer can designate to appear in the IE8 Favorites bar and to constantly update themselves. An example might be bidding on eBay.</p>
<p>Like Chrome, IE8 also displays useful information whenever you create a new tab, including a list of recently closed tabs and a list of Accelerators.</p>
<p>With the emergence of Chrome, consumers have a new and innovative browser choice, and with IE8, the new browser war is sure to be a worthy contest.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</em></p>
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		<title>Multitouch Interface Is Starting to Spread Among New Devices</title>
		<link>http://ptech.allthingsd.com/20080131/multitouch-interface-is-starting-to-spread-among-new-devices/</link>
		<comments>http://ptech.allthingsd.com/20080131/multitouch-interface-is-starting-to-spread-among-new-devices/#comments</comments>
		<pubDate>Thu, 31 Jan 2008 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20080131/multitouch-interface-is-starting-to-spread-among-new-devices/</guid>
		<description><![CDATA["Multitouch," the iPhone-style interface that lets users manipulate lists or objects without a mouse or keyboard, is catching on. Rival companies are scrambling to add multitouch features to laptops and other digital gadgets.]]></description>
			<content:encoded><![CDATA[<p>We are now witnessing the emergence of a new user interface for digital devices, including laptop computers, advanced cellphones, wireless portable data gadgets and other types of computing products.</p>
<p>This interface is generally called &#8220;multitouch,&#8221; and it involves using one or more fingers on a screen or touchpad to perform special gestures that manipulate lists or objects on a screen &#8212; without moving a mouse, pressing buttons, turning scroll wheels or striking keys.</p>
<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1380790834}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
<p>The best-known example of the interface is on Apple&#8217;s iPhone and iPod Touch devices. It allows you, for example, to rapidly flip through photos, lists of emails or song titles by merely &#8220;flicking&#8221; a fingertip on its screen, or to resize a photo by &#8220;pinching&#8221; the image with two fingers. And, this month, Apple moved some of these multitouch features onto a laptop, its new MacBook Air, where fingertip actions are performed on an oversized touchpad rather than on a screen.</p>
<p>Apple didn&#8217;t invent the multitouch concept. Academic and commercial researchers, and small, obscure companies, have been working on it for years. Apple is adapting the concept, adding its own ideas and popularizing it &#8212; just as it did in the 1980s with the mouse and the graphical user interface, which had also been invented elsewhere.</p>
<p>Rival companies are scrambling to add multitouch features to laptops and other digital gadgets. Synaptics, a leading supplier of touchpads for laptop makers who compete with Apple, has announced that shortly it will incorporate several multitouch features into its touchpads. Microsoft is producing a coffee-table-size computer called the Surface, meant for hotels, casinos and retail stores, that uses multitouch finger gestures to move around digital objects such as photos, play games and browse through product options. Hewlett-Packard developed a prototype of a similar multitouch coffee-table computer for home use.</p>
<div class="media-LEFT" style="width: 150px;"><img src="http://online.wsj.com/public/resources/images/MK-AN989_PTECH_20080130172455.jpg" alt="Photo" height="197" width="150" /><br />Rotating a photo on Apple&#8217;s MacBook Air</div>
<p>And, in the back rooms of this month&#8217;s Consumer Electronics Show in Las Vegas, various cellphone makers, seeking to emulate the iPhone, were showing off their own unannounced efforts at multitouch. One prominent cellphone maker, Taiwan-based HTC, has already built a phone, called the Touch, which slaps a rudimentary multitouch interface on Microsoft&#8217;s Windows Mobile operating system.</p>
<p>The basic touch screen, of course, is an old and familiar thing. People use them every day to get money from ATMs or to check into flights at airport kiosks. Microsoft&#8217;s Tablet computers and Palm&#8217;s Treo cellphones, among others, use touch screens that employ styluses or fingers to move cursors, select icons and other items, and even to write on the screen.</p>
<p>But multitouch interfaces are potentially much more versatile. They allow you to use your fingers to manipulate virtual objects on a screen as if they were real, sort of the way Tom Cruise&#8217;s character did in the 2002 Steven Spielberg science-fiction film, &#8220;Minority Report.&#8221; For example, Microsoft&#8217;s Surface allows users to rearrange groups of digital photos by just dragging them around on the table top as if they were actual paper prints.</p>
<p>Unlike the touch screens on, say, ATMs, multitouch devices are able to distinguish between the press of a single finger and the press of multiple fingers, and to interpret the motions or gestures you make. They take different actions depending on how many fingers they detect and which gestures a user performs.</p>
<p>On Apple&#8217;s MacBook Air, the touchpad still allows you to use one finger to move the cursor and click like a mouse can. But, optionally, it can do much more using multitouch gestures.</p>
<p>You can rotate photos by just touching two fingers to the touchpad and moving the images on the screen as you wish. You can quickly move back and forth through a series of Web pages or photos by &#8220;swiping,&#8221; or placing three fingers on the touchpad and moving them rapidly sideways. And you can shrink or expand a photo, or zoom in and out on a Web page, by pinching the image.</p>
<p>All recent Mac laptops, not just the new Air, have the optional ability to scroll through a screen without using any button or special zone on the touchpad. You just place two fingers, instead of one, anywhere on the touchpad and drag them across its surface.</p>
<p>In addition to pinching, the new Synaptics touchpads have a feature called &#8220;ChiralMotion,&#8221; which achieves rapid scrolling by moving two fingers in a circle anywhere on the touchpad. Another Synaptics feature, called Momentum, lets you emulate a trackball by flicking a single finger across the touchpad. This gesture can move an object on screen, like a virtual bowling ball in a game, with the illusion of inertia.</p>
<p>It&#8217;s too early to know if the new multitouch approach will ever be as big as the mouse-driven graphical user interface. But it&#8217;s already evident that it offers real advantages on devices where a mouse isn&#8217;t possible or convenient to use, or the decades-old interface of menus and folders is too cumbersome.</p>
<p>Email me at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>. Find all my columns and videos online, free, at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>.</p>
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		<title>With Online Services, Foreign Texts Can Get Lost in Translation</title>
		<link>http://ptech.allthingsd.com/20071220/with-online-services-foreign-texts-can-get-lost-in-translation/</link>
		<comments>http://ptech.allthingsd.com/20071220/with-online-services-foreign-texts-can-get-lost-in-translation/#comments</comments>
		<pubDate>Thu, 20 Dec 2007 00:01:00 +0000</pubDate>
		<dc:creator>Sarmad Ali</dc:creator>
				<category><![CDATA[Google]]></category>
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		<description><![CDATA[Free online translation services are in greater demand, but their results can be rife with syntactic and semantic errors -- from the merely too-literal to the laughably bad.]]></description>
			<content:encoded><![CDATA[<p>As the need for global communication increases, online translation services are in greater demand. Users are attracted to the breakneck speed at which online translation is done and the price. Those that aren&#8217;t free are still fairly inexpensive.</p>
<p>New languages have been added to the traditional lists and Arabic, in particular, has been in demand recently. I spent the past few weeks tinkering with four free online services, translating various texts from English to Arabic and vice versa to test their speed and accuracy. I tested Google&#8217;s Language Tools and services from Applied Language Solutions, WorldLingo Translations and Systran.</p>
<p>Customers who have been waiting for such services to be perfected will find improvements are slow in coming. Overall, I found the Arabic-English translations rife with syntactic and semantic errors &#8212; from the merely too-literal to the laughably bad.</p>
<p>For the purposes of my test, I selected different texts: conversation, news stories, and legal and scientific documents. First, I picked an Associated Press story that started with the sentence: &#8220;A wintry storm caked the center of the nation with a thick layer of ice Monday&#8230;&#8221;</p>
<p>I got a variety of imprecise translations into Arabic (which I&#8217;m interpreting below).</p>
<p>Applied Language and WorldLingo offered identical translations, which were slightly better than the other two: &#8220;A storm covered the center&#8217;s storm from the nation with a thick layer snow Monday.&#8221;</p>
<p>Systran: &#8220;A stormy storm covered the center for the mother with a thick layer snow Monday.&#8221;</p>
<p>Language Tools: &#8220;The storm grilled bloc in the middle of the nation with a thick layer of snow Monday.&#8221;</p>
<p>The translations would have been nearly impossible to understand were I not fluent in both languages. It&#8217;s worse in Arabic than it seems above. Arabic has masculine and feminine nouns, verbs and adjectives that have to agree in a sentence; otherwise, the sentence makes a native speaker wince.</p>
<p>Next, I processed some longer news stories. Only Language Tools didn&#8217;t set text limits. WorldLingo and Applied Language each had a 150-word limit. Systran didn&#8217;t specify a limit, but it rendered only a short part of the text.</p>
<p>Language Tools came out ahead this time. It was the only one to translate the word &#8220;Taliban&#8221; from Arabic to English contextually correct, as a movement. The other services translated it literally from the Arabic as &#8220;two students.&#8221;</p>
<p>The services were better at translating everyday phrases, but even these sometimes came out missing a word, or were scrambled.</p>
<p>In this category, I again found translations by Google&#8217;s Language Tools closest to the original texts. Still, there is much room for improvement. Google, for example, translated from Arabic to English the simple question, &#8220;Do you speak English?&#8221; as &#8220;Do they speak English?&#8221;</p>
<p>Other services got the pronoun right but botched other parts of the sentence. With the exception of Google, all three services, oddly, attempted to write the Arabic word for &#8220;English&#8221; in the Roman alphabet (aalaanklyzyh) in the middle of an Arabic sentence.</p>
<p>All the services did a terrible job with metaphors and other figurative uses of the language, whether Arabic or English.</p>
<p>The weakest performance by all the services was the translation of legal and scientific texts. Only Language Tools correctly translated the word &#8220;noncompliance&#8221; in a legal text, for example. Instead of using the proper word in Arabic, the other services transliterated it phonetically into a meaningless word.</p>
<p>All four services have an interface that is easy to use, with a pull-down menu listing several languages. Each has two text boxes, one for the original language and the other for the desired translation. They also translate entire Web sites, but the translation again tended to be awkwardly verbatim.</p>
<p>Google also has a feature that lets you translate search results free. (It also offers users an option to send in a better translation.) The others require you to become a paid subscriber. English and Arabic results appeared side-by-side.</p>
<p>I also liked WorldLingo and Applied Language&#8217;s email-translation feature. After clicking the email button, a window with two text boxes pops up. You enter your name and email address, and the recipient&#8217;s name and address. When you send the message with WorldLingo, both recipient and sender see the message in both languages. Neither Google nor Systran has this feature.</p>
<p>Systran has a convenient swap button that lets users easily flip the source and target languages. This saves time when going back-and-forth between two languages. The other services have you use pull-down menus. Systran&#8217;s interface also allows prompt translation of a text as soon as it&#8217;s pasted in a text box, without the need to click a &#8220;translate&#8221; button.</p>
<p>Free online translation tools help travelers or those curious about languages, but I found them unreliable for important documents. Use with caution.</p>
<p><strong>Write to</strong> Sarmad Ali at <a href="mailto:sarmad.ali@wsj.com" rel="external">sarmad.ali@wsj.com</a> <em>Walt Mossberg is on vacation</em>.</p>
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