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Intel Makes Leap in Device to Aid Impaired Readers

Walter S. Mossberg — Thu, 19 Nov 2009 02:03:59 +0000

Despite all of the advances in digital technology, too few high-tech products have emerged to help the blind read books or other paper documents, or to make reading such texts easier for people with impaired vision or language-related learning disabilities.

A few years back, a breakthrough was made with text-to-speech software that could be installed on a specific mobile phone, but with limitations due to the phone’s small screen and buttons, and restricted processor power.

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Now, Intel (INTC), the giant chip maker, is attacking this problem with a new product: the Intel Reader. It’s a chunky, book-size device with a computer-grade processor and a large, forward-facing screen that can be viewed easily while its downward-facing camera is shooting text for translation into audio and giant text. It also has raised buttons that are easy to find via touch.

I’ve been testing the Intel Reader with books, newspapers, magazines, bank statements, menus and even cereal boxes. My results were decidedly mixed. In some cases, especially with books and certain magazine articles, it worked pretty well, often almost perfectly. In others, it did a poor job. I also found that it takes a lot of practice to learn how to aim the Reader’s camera properly.

However, an important caveat is in order. I have full, normal vision and no learning disabilities, so I can’t put myself in the place of someone who is unable to read paper documents, or who struggles to do so. For them, the limitations I found in this product might easily pale when compared with its liberating benefits. More information is at reader.intel.com.

When it worked as promised, the Intel Reader was a delight. It would start reading the text to me in under a minute, while displaying the words on the 4.3-inch screen in an easily adjusted font size that could allow as little as one word to fill the display. I also could switch to a view of the photo of the whole page, and zoom in to focus on a portion of the text. It holds multiple texts and has an easy interface with large menus that the machine can read to you.

But the Reader is relatively big and expensive. It costs a whopping $1,500 and is available from only a limited number of retailers who specialize in products for special-needs consumers. By contrast, the competing cellphone product, called the KNFB mobile reader, is much smaller because it uses a standard Nokia (NOK) mobile phone. It can be purchased through Amazon.com (AMZN), also for $1,500.

The Intel Reader

The Intel Reader is a special-purpose computer that weighs 1.4 pounds and is dominated by the roomy horizontal screen, with control buttons to the right and below. Along the bottom edge is a five-megapixel camera with flash.

The Reader’s second-most-prominent feature is a large, bright-blue “shoot” button, which occupies all of the diagonally cut upper right hand corner. You press this easy-to-find button twice to take a picture of the text that the Reader will then convert.

Both the text on the screen and the speed of the audio reading can be adjusted with prominent, raised buttons. Other buttons begin and end playback, and navigate through the menus.

The Reader uses the same Intel Atom processor found on netbook computers, and can hold 600 processed pages that you can transfer to and from a PC or Mac. It also can convert your processed pages into audio files for playback on a portable audio player.

The Reader can capture two book pages at a time. Intel also sells a $400 stand to make book conversion faster and easier.

In my tests, my biggest problem was aiming correctly. The Reader automatically corrects the curvature and orientation of pages. But in many of the items I captured, the first and last few words were either garbled or skipped. The company admits there is a learning curve to the Reader, and I did get better with time.

The Reader did a great job with pages from the new Ken Auletta book, “Googled,” and a fair job with pages from the first Harry Potter book. To my surprise, it didn’t stumble so much with the made-up words in the latter book, but with common ones like “magic.” In the book about Google (GOOG), the reader’s robotic voice kept pronouncing MySpace as “mizzpizz.” And it often pronounced the word “I” as “one.”

The device was excellent at reading a menu from a local bakery, even down to the tiny type, but it utterly failed to make sense of a simple summary statement from my bank, or the front of a box of Cheerios.

Newspapers were a particular challenge. The Reader frequently picked up fragments of adjoining articles or picture captions, or got completely flummoxed. In one case, it got permanently stuck trying to process an article. Intel says that was a rare bug it will fix.

On balance, I’d recommend the Reader, provider the user understands its limitations and is willing to tackle the learning curve.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at
mossberg@wsj.com.

Some Handy Scanners Can Trim That Pile of Business Cards

Sarmad Ali — Thu, 13 Dec 2007 00:01:00 +0000

New business-card scanners are coming onto the market, making it easier than ever to organize those cards piled high on our desks or stuffed into our wallets.

The latest versions of the devices are getting smaller in size, compared with the old ones, and have more features. You can use them to scan photos, ID cards and checks, among other things — just so the item is no more than slightly bigger than card size.

I have been testing two products: the OptiCard 821 from Plustek Technology, of Cerritos, Calif., and the IRISCard Pro 4, from Belgium-based Image Recognition Integrated Systems, or I.R.I.S.

Plustek’s OptiCard 821

I found that both scanners have a quick and easy way to organize business-card information, but their software isn’t as easy to work with when manipulating the resulting digital images. Also, the machines work best at their originally intended task, and so are better at scanning business cards than at scanning photos, for example.

The software in both devices, overall, created clear images of the names and numbers from most of the typical cards; that is, those cards written with dark ink against a light background. The scanners did a poor job when they had to read cards that were printed on dark-colored stock.

Installing the software was easy enough, and took only a few minutes. After inserting the software CD into your computer, small pop-up windows open to guide you through the process. When the installation is finished, you connect the scanner to your computer’s USB port with the cord provided.

To begin scanning, you just feed the cards into a front slot on the devices and push the scan button. The scanners pull the cards across the scanning head and spit them out the back, saving the cards in the process.

The first time you use the scanners you will be asked to calibrate them to set the parameters for color, shadows and light. It’s an easy task: You just insert a special card that comes with the packages.

The scanners’ software can recognize and categorize cards written in several languages, including Spanish, French, German, Italian, Arabic and Chinese. Scanning a business card using either machine didn’t take more than five seconds; photo-scanning took much longer.

Both machines have two buttons on the top for scanning and for further customizing the scan. The scan buttom has a few standard configurations for capturing the image from the card and transforming it into a PDF file.

The custom button begins with the same process, but then allows you to manipulate the results. When I inserted a card into one of the scanners and pressed the custom button, a window pop-up opened for me to choose details such as language, color, dimensions, the specific file to which I wanted to send the image and the storage format.

You can edit the cards as you store them and make any fixes you might have from botched scans. The images are saved in the folder you chose when you configured your scanning options. You can opt to arrange them just alphabetically, too.

The scanners come with software that can help make the scanning and organizing process more efficient, but could also be a bit confusing for some users because of all the choices.

To test the new OptiCard, which costs $150, I processed 20 random business cards with white backgrounds. I found that scanning was swift; 13 white-background cards came out perfectly or with such minor glitches that they didn’t require any editing. An additional four needed some editing but fixing them didn’t take more than a few minutes. Three cards needed major retyping, replacing missing numbers and redoing a name that got scrambled into a phone number.

I also tried scanning two dark-background cards but to no avail. One didn’t come out at all and the other had black splotches.

I found the $200 IRISCard Pro 4 slightly more accurate in scanning textual information from the same 20 cards. Only two needed minor editing — replacing a hyphen with a comma, for example — and just one card required major retyping, replacing skipped information. The scanner, however, was no better at the dark cards.

I also scanned a couple photos in both devices, but the copies were too blurry to save.

Both scanners are smaller than many TV remote controls. The OptiCard is 1.5 inches high, 6.9 inches wide and 2.4 inches deep. The IRISCard Pro 4 is 1.3 by 6.2 inches and is two inches deep. I was able to take them to work in one of my jacket pockets. I could imagine bringing the device along for a days-long seminar to keep up with card-collecting. Both are compatible with Windows PCs and Macs.

While the interface between the scanners and the user’s contact data program could offer more features to make organizing easier, these tools are worth a try. At least you can get those cards off your desk before the pile topples.

Email me at sarmad.ali@wsj.com. Walt Mossberg is on vacation.