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Apple's iTunes 9 Makes it Easier to Share, Organize

Walter S. Mossberg — Thu, 17 Sep 2009 01:04:03 +0000

Apple’s iTunes program is one of the most popular software products in the world. The company says hundreds of millions of copies of iTunes have been downloaded, far exceeding the 220 million iPod music players it has sold. That’s because many people use iTunes to organize, play and buy music and videos on their computers, or to burn music CDs, even if they don’t own iPods or iPhones. Ironically, the vast majority of iTunes copies are on Windows PCs, not Apple’s own Macintosh computers, because Windows machines are much more numerous.

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Last week, Apple released its ninth major version of iTunes — which first came out in January, 2001, before the iPod even existed — and I’ve been testing it. This release is the biggest overhaul of the familiar program in recent years, with improvements in the look and functionality of each of the software’s three main portions: the media jukebox, the built-in store and the synchronization features that move media and applications to and from iPods and iPhones.

In my tests, performed on multiple Windows PCs and Macs, iTunes 9 worked as advertised, and I found it to be less cluttered, more intelligent and easier to use than the prior version. It synced music and videos properly for me using both an iPod Nano and an iPhone. It’s available as a free download at apple.com/itunes.

To me, the two biggest new features in iTunes 9 are something called Home Sharing and a new, easier way to organize the apps on an iPhone or iPod Touch.

For years, iTunes users have been able to wirelessly stream music from nearby computers running iTunes whose owners chose to share their music. But Home Sharing takes this one step further, allowing users to actually copy the song files from one computer to another.

Right inside iTunes, you can simply peer into the shared library on another computer set up to allow this, and then select the song you want and drag it into your own library. It doesn’t delete the original from the other computer.

In my tests, this worked perfectly with music, as well as TV shows, movies and audiobooks, and it worked between any combination of my PCs and Macs. You can even configure Home Sharing to automatically transfer to your library new media purchased on another shared computer.

But Home Sharing has limitations. It only works with a maximum of five computers. These computers must be on the same local network, not connected over the Internet. And they must be the same computers authorized to play copy-protected media you buy from Apple.

With 75,000 apps available for the iPhone and iPod Touch, it has been easy to download so many that your device becomes cluttered, with numerous icons scattered among numerous screens in a manner that isn’t optimal. There’s a way to move them around, or delete them, right on the device, but it’s clumsy, partly because you can’t see all the screens at once, and partly because it’s difficult to move an icon from a location on one screen to another location several screens away.

The new iTunes lets you organize your iPhone's screen right on your computer

Now, in the new iTunes 9, when you plug in your device, the software displays an exact visual representation of your iPhone or Touch screens right on your computer, and allows you to rearrange them with your mouse. When you disconnect, the new arrangement is retained on the phone. It worked fine for me.

In iTunes 9, you also can create up to 12 automated “Genius Mixes” from your personal music library — essentially personal radio stations consisting of songs iTunes considers to be related, that play on and on. I enjoyed this feature, and found it generally made good choices.

There are also a number of small visual improvements throughout the program. In the jukebox, for instance, you can now locate all songs by a particular artist using a Column Browser — an optional left-hand column that lists the artists.

In the store, categories like music, movies and TV shows are now arrayed across the top, with drop-down menus for genres. The store also is generally better organized, with richer graphics, more white space and easier navigation.

A small touch of social networking, not exactly Apple’s historic strength, has been added to iTunes. From inside the store, you can post a link to a favorite title to either Facebook or Twitter, though this of course serves Apple by encouraging others to buy the title.

You can now buy special albums, called “iTunes LPs,” that attempt to replicate the experience of old vinyl albums by including lots of extra material. For instance, for one such title by the Doors, iTunes delivered to me liner notes, digital scans of old posters and set lists, plus photos and video interviews. Another, called Mayhem, by the singer/actor Tyrese Gibson, includes just one song, but also a vivid digital comic book with voiced dialogue.

However, these iTunes LPs take up a lot of space on your hard disk — about half a gigabyte each for the ones I tried.

Overall, iTunes 9 is a nice improvement on a much-used program.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

Weighing Devices for Your Netflix Delivered via Web

Nick Wingfield — Thu, 04 Dec 2008 02:18:03 +0000

Netflix was a pioneer in the business of movie rentals — getting consumers to rent DVDs online and mailing them out in cheery red envelopes. Recently, it has put a lot of effort into a service that delivers movies digitally over the Internet to subscribers, preparing for a day when getting movies on a physical disc will become outmoded.

People today use the Netflix service on their computers, but Netflix (NFLX) has cut a series of deals with hardware partners to make the service available on TV sets through an array of devices.

Most of these devices were designed to do other things: a videogame console, high-definition Blu-ray disc players, a TiVo (TIVO) digital video recorder. So to see how well the service works on these devices, I’ve spent the past couple of weeks comparing the Netflix experience on Microsoft’s (MSFT) Xbox 360 game console, on LG Electronics’ BD300 Blu-ray disc player and on a set-top box from Roku called the Netflix Player. The last, as the name implies, is designed mainly for Netflix service.

The devices suffer from a relatively skimpy selection of videos on the Netflix Internet service. Netflix has more than 100,000 titles for rent on disc, but about 12,000 titles for viewing through its Internet service at the moment, and there’s often a months-long delay after a movie’s release before it shows up online. Television shows generally turn up more quickly, with a handful, like NBC’s “Heroes,” watchable the day after they air.

Still, I find the Netflix service very appealing, especially for catching up on episodes of TV series, such as “30 Rock,” that I missed when they aired. Unlike the iTunes Store and other sites that charge users $1.99 per TV episode and $3.99 to rent a movie online, the Netflix Internet service is free to subscribers to its DVD service on one of the company’s “unlimited” rental plans, which start at $8.99 a month.

Depending on how fast your Internet connection is, Netflix videos begin playing almost instantly, though you can’t keep permanent copies.

Connecting the devices to Netflix through my wired home network was easy in all three cases. I used a wireless home network — more common in homes than the wired variety — with the Roku device, the only one of three products that comes with built-in Wi-Fi (it worked well in this mode). People who want to use the Xbox 360 with a wireless network will have to spend $70 or so on an external Wi-Fi adapter. LG recommends people use only a wired home network to connect to Netflix from its player, including adapter kits that cost about $100 for transmitting data over home power lines.

All the devices require you to create a list of movies you want to watch from a computer, just like Netflix subscribers set up “queues” of DVDs to be delivered by mail. The Xbox 360 offered by far the most elegant-looking interface for browsing through videos in my Netflix queue, letting me glide through a long row of cover art representing the movies and TV shows I selected on my PC.

In contrast, the Netflix menu on the LG Blu-ray player and Roku device were more static, making it more awkward to navigate the expanse of titles. Netflix became available on the Xbox 360 in November as part of a more sweeping software upgrade, delivered over the Internet, that remade the graphical look of the system.

The quality of most of the videos on Netflix is, to my eyes, about DVD quality, though Netflix is adding some titles in high-definition to its Internet library. HD titles were available for viewing only through the Xbox 360 when I was testing the service. Roku and LG say they will make software updates available online this month that add HD support to their devices.

The Xbox 360 also has some annoying quirks when using it as a movie player — including a noisy fan I found distracting. The game controller that comes with the Xbox 360 is clunky for playing movies, so users will need to invest in an inexpensive additional remote-control design for media. The Roku and LG players, in contrast, were totally silent and had acceptable remote controls for watching Netflix videos.

I experienced the most serious glitches with the LG Blu-ray player, which occasionally dropped the video signal to my television set as I was watching a movie. LG says the loss of video signal could have been due to the connection I used to hook the player to my TV, though I’ve never had a problem with other devices using the same connection. The LG Blu-ray player also took the longest of all the devices to install software upgrades from the Internet.

While there are some differences in the Netflix experience on the Roku device, Xbox 360 and LG Blu-ray player, none of them is so great that they should trump other considerations — like a desire to play videogames or watch HD Blu-ray movies — in deciding which system is the best fit.

The LG Blu-ray player is available online for about $300. The cheapest Xbox 360 model is $199. (To get Netflix through the Xbox 360, users must be “gold” members to the $49.99-a-year Xbox Live game service.) But if what you’re after is primarily Netflix movies, and you’ve got room near your TV for another box, the $99.99 Roku product is the best value.

Walt Mossberg is on vacation.

Write to Nick Wingfield at nick.wingfield@wsj.com

New Amazon Service Streams TV Shows And Films to PCs

Walter S. Mossberg — Thu, 11 Sep 2008 01:08:05 +0000

Consumer options for viewing popular TV shows and movies directly from the Internet, as opposed to watching them from traditional cable and satellite systems, keep growing. Last week, yet another approach to Internet distribution of commercial video content emerged.

Amazon (AMZN) launched a new service called Amazon Video on Demand, which allows users, for a fee, to watch any of 40,000 TV episodes or movies, in real time, on their Windows and Macintosh computers, and on specially equipped Sony Bravia TV sets. This service replaces an earlier Amazon video offering called Unbox.

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I have been testing Amazon Video on Demand and I found it worked well, although it has some limitations. The user interface is clean and smart, the quality is good if you have a fast Internet connection, and there are some clever features. On the downside, it works poorly with the slow connections typical in places like hotels. And there are some studio-imposed limits on what content is offered and how you can view it.

To date, there have been three major models for legally getting TV shows and movies from the Web.

In one, best represented by Apple’s (AAPL) widely used iTunes store, the TV shows and movies are ad-free, but you pay for each. All of this content is downloaded to your Windows or Macintosh computer or your Apple TV set-top box for later viewing, even when you’re not connected to the Internet — though on Apple TV you can start watching while the material is being downloaded.

A second model, best represented by the studio-owned Hulu.com, presents movies and TV shows on a Windows or Macintosh personal computer free of charge, but requires you to watch commercials that can’t be skipped. The TV shows and movies you view on Hulu are “streamed” rather than downloaded, meaning they are meant to be viewed immediately, in real time, rather than stored for viewing when you’re not connected to the Internet.

The third online model is best represented by Netflix (NFLX), the popular DVD distributor. It offers a “Watch Instantly” streaming option on Windows PCs or on TVs equipped with a special set-top box, for a small portion of its large catalog of TV shows and movies. These videos are ad-free and don’t carry an individual charge, but require a monthly subscription fee.

The new Amazon Video on Demand service is a hybrid of these others. As on iTunes, the TV shows and movies it offers are ad-free and purchased individually, don’t require a subscription, and work on both Windows and the Mac, plus on one type of set-top box. In Amazon’s case, that’s Sony’s Bravia Internet Link, a $299 device that works only with Sony (SNE) TVs.

But, like Hulu and Netflix and unlike Amazon’s older Unbox service, the new Amazon Video on Demand service offers videos via real-time streaming. In many cases, it also allows downloading, iTunes-style, to Windows PCs (but not Macs) and to TiVo devices attached to a TV. The videos can’t be streamed in real time using a TiVo (TIVO).

Amazon’s streaming videos are viewed in any of the major Web browsers and don’t require any special software. I tested the new service on both Windows PCs and Macs, and on a Sony Bravia TV equipped with the $299 adapter box. In my tests, Amazon’s videos looked quite good over a fast Internet connection. However, on a typically lousy hotel Internet connection, the movies were often grainy and kept stuttering.

The new service doesn’t yet offer videos in high definition, something Apple just announced this week it is adding for some TV shows. Amazon says it is working on HD.

Amazon’s user interface for the new service is very nice. All of your purchased videos are available in a library stored on the company’s servers, so you can easily watch them again and again if they are purchased, or resume a partly watched rental. And the service remembers where you stopped watching a video and resumes it at that point, even if you started it on, say, a Dell (DELL), and resumed it on a Mac.

On the downside, the new Amazon service isn’t always simple or consistent. For instance, you can watch only two videos at a time, and not all titles can be either streamed and downloaded, or be either purchased or rented. Most rentals last 24 hours, but some differ.

Selection was OK, but not great. Because of studio policies, many current and recent movie hits aren’t available. There are gaps as well in the TV selection. For example, while iTunes offers the current second season of the excellent “Mad Men” series, Amazon has only the first season.

Prices also can be confusing. Amazon rents most movies for $3.99 and sells them for between $9.99 and $14.99. TV shows generally cost $1.99. But some titles carry different prices, albeit these are often lower.

All in all, Amazon Video on Demand is a good service for people who prefer paying for ad-free TV shows and movies, and is another strong step in the Internet’s rising competition with traditional TV.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.