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	<title>Personal Technology &#187; message</title>
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		  <title>All Things Digital</title>
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		<title>Ford, Microsoft Create Car System That Lets You Ask for a Song</title>
		<link>http://ptech.allthingsd.com/20071108/ford-microsoft-create-car-system-that-lets-you-ask-for-a-song/</link>
		<comments>http://ptech.allthingsd.com/20071108/ford-microsoft-create-car-system-that-lets-you-ask-for-a-song/#comments</comments>
		<pubDate>Thu, 08 Nov 2007 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Personal Technology]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[music]]></category>
		<category><![CDATA[audio]]></category>
		<category><![CDATA[BlackBerry]]></category>
		<category><![CDATA[Bluetooth]]></category>
		<category><![CDATA[cellphone]]></category>
		<category><![CDATA[Ford]]></category>
		<category><![CDATA[hard disk]]></category>
		<category><![CDATA[HTC]]></category>
		<category><![CDATA[iPod]]></category>
		<category><![CDATA[message]]></category>
		<category><![CDATA[Motorola]]></category>
		<category><![CDATA[phone]]></category>
		<category><![CDATA[player]]></category>
		<category><![CDATA[RAZR]]></category>
		<category><![CDATA[Samsung]]></category>
		<category><![CDATA[Shadow]]></category>
		<category><![CDATA[songs]]></category>
		<category><![CDATA[SYNC]]></category>
		<category><![CDATA[text messaging]]></category>
		<category><![CDATA[USB]]></category>
		<category><![CDATA[wireless]]></category>

		<guid isPermaLink="false">http://ptech.allthingsd.com/20071108/ford-microsoft-create-car-system-that-lets-you-ask-for-a-song/</guid>
		<description><![CDATA[The SYNC system from Ford and Microsoft is a big step forward in integrating cellphones and portable music players into cars, says Walt Mossberg.]]></description>
			<content:encoded><![CDATA[<p>Under the hood, modern cars are packed with computers. But in the passenger cabin, they remain analog islands in a digital world. For some, this may be a blessed relief. But others want to bring their digital music and digital messaging into the place where they spend hours every week. Unfortunately, that&#8217;s still too clumsy a process.</p>
<p>Yes, more cars are making it easy to connect wirelessly with Bluetooth-equipped cellphones so drivers can make hands-free phone calls &#8212; but not hands-free text messaging. And that results in the dangerous practice of texting while behind the wheel.</p>
<p>And, yes, you can pipe the sound from your portable music player into the car&#8217;s speakers. But you usually have to control the song selection and skipping by handling the player itself, and that&#8217;s another dangerous distraction.</p>
<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1297322304}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
<p>Some car makers solve this music problem with integration kits that transfer control of the music player to the dashboard or steering-wheel controls and display song information on a dashboard screen. But this option is most common in luxury cars and is typically designed only for Apple&#8217;s iPods.</p>
<p>Now, <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=F'>Ford Motor</a>, working with <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=msft'>Microsoft</a>, has come up with a system that&#8217;s a big step forward in integrating cellphones and portable music players into cars. It&#8217;s highly versatile and works with numerous devices on a wide range of Ford models.</p>
<p>I&#8217;ve been testing the $395 option, called SYNC, with multiple cellphones and music players. It&#8217;s quite good and indicates that the digitally backward auto industry finally may be getting it.</p>
<p>SYNC combines the often separate cellphone and music-player functions into one unified interface that can be controlled by a voice-recognition system that works well. You can command it by voice to play a single song out of thousands on your iPod or other music player. With some phones, it will even read your incoming cellphone text messages to you, and properly pronounce text-message shortcuts such as LOL (Laughing Out Loud.)</p>
<p>Ford isn&#8217;t limiting this system to luxury cars. It&#8217;s available on a dozen models &#8212; including the company&#8217;s least-expensive car, the Ford Focus. I tested SYNC on a Focus.</p>
<p>SYNC simultaneously handles multiple cellphones and music players from a variety of companies. It imports and remembers the address books and song information for up to 12 phones and four players, so that as you connect and reconnect a remembered device, wired or wirelessly, it is ready to go. It doesn&#8217;t have a hard disk and doesn&#8217;t store your music.</p>
<p>Unlike other approaches, the Ford system doesn&#8217;t require a special cable or proprietary connector. It uses a standard USB port and the cable that came with your player. SYNC will even play music directly from a USB thumb drive. There&#8217;s also an audio-in jack for players that don&#8217;t support USB, or which require both.</p>
<p>SYNC can even stream music wirelessly, over Bluetooth, from the cellphones that support this feature. However, due to limitations in Bluetooth, it doesn&#8217;t transfer song selection controls, or the song information display, to the dashboard in this scenario. The same limitation applies if your player can be connected only with the audio-in jack.</p>
<p>I tested SYNC with two music players and four cellphones and the system handled them all effortlessly. I used a year-old iPod and a new Samsung P2 as my test music players, and SYNC quickly transferred their song information and allowed me to select playlists, artists, albums, genres and individual songs by voice command.</p>
<p>I tried the cellphone functions with an Apple iPhone, a Motorola RAZR, a RIM BlackBerry and a new HTC Shadow phone and, again, all worked properly. While phone calls and address-book imports were handled easily on all the phones, some of SYNC&#8217;s advanced functions, like the reading of text messages and the streaming of music, aren&#8217;t widely supported on all phones. For example, only the RAZR worked with the text-message feature.</p>
<p>The iPhone test was especially interesting because it is both a Bluetooth-equipped phone and a full-fledged iPod. The SYNC treated it as both, simultaneously.</p>
<p>I found the voice-command system surprisingly reliable. In four days of testing, I encountered only a few instances in which my commands were misunderstood.</p>
<p>SYNC has some limitations. While it can read text messages on compatible phones, Ford didn&#8217;t build in the ability to dictate and send text messages. You can send only canned messages, like &#8220;Be there in 20 minutes.&#8221;</p>
<p>But there are a lot of advanced features &#8212; too many to list here. And Ford plans to add others, which owners will be able to install at home. Detailed information on the system is available at <a href="http://syncmyride.com" rel="external">syncmyride.com</a>.</p>
<p>Alas, I did discover one glitch. Twice during my testing, SYNC mistakenly declared that a music player had been unplugged when it hadn&#8217;t been. The system recovered with a little fiddling, but Ford needs to fix this.</p>
<p>Still, SYNC is a very well done method for integrating digital devices into a car, and in a model that most people can afford.</p>
<p><em>Email me at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>. Find all my columns and videos online free at the new All Things Digital web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>.</em></p>
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		<title>Voice Mail Gets a Lot More Fun With Free Services</title>
		<link>http://ptech.allthingsd.com/20071004/voice-mail-gets-a-lot-more-fun-with-free-services/</link>
		<comments>http://ptech.allthingsd.com/20071004/voice-mail-gets-a-lot-more-fun-with-free-services/#comments</comments>
		<pubDate>Thu, 04 Oct 2007 00:01:00 +0000</pubDate>
		<dc:creator>Sarmad Ali</dc:creator>
				<category><![CDATA[Internet]]></category>
		<category><![CDATA[Personal Technology]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[Yahoo]]></category>
		<category><![CDATA[beta]]></category>
		<category><![CDATA[cellphone]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[GrandCentral]]></category>
		<category><![CDATA[message]]></category>
		<category><![CDATA[online]]></category>
		<category><![CDATA[URL]]></category>
		<category><![CDATA[voice mail]]></category>
		<category><![CDATA[YouMail]]></category>

		<guid isPermaLink="false">http://ptech.allthingsd.com/20071004/voice-mail-gets-a-lot-more-fun-with-free-services/</guid>
		<description><![CDATA[New Web services are giving cellphone voice mail a fresh sound with features that let users personalize outgoing messages for individual callers and eschew unwanted calls.]]></description>
			<content:encoded><![CDATA[<p>The days of &#8220;leave a message after the beep&#8221; could soon be a thing of the past. New Web services are giving cellphone voice mail a fresh sound with features that let users personalize outgoing messages for individual callers and eschew unwanted calls. I&#8217;ve been testing two such free services, YouMail and GrandCentral, that let you customize phone-mail features through wireless Internet communication. They&#8217;re like your voice-mail service on steroids.</p>
<p>Overall, I found the services fun and easy to use. There is no limit to how many personalized voice mails you can record, so everyone on your contact list can hear a greeting just for them. It&#8217;s labor-intensive to set up, but online forms are easy to navigate. The services make money by selling ads on their sites.</p>
<p>In addition to tailored greetings, YouMail lets you save your voice-mail messages, email your saved messages via audio files, share messages using a URL link, retrieve deleted messages, and see who called you and when and whether they listened to your message. You can do all this online, or from your phone &#8212; if it has Internet service.</p>
<p>You check your voice mail by phone or over the Internet. As with your carrier&#8217;s voice-mail service, you can simply dial an access number and listen to messages. I logged into my account at youmail.com and clicked on &#8220;My Voicemail.&#8221; The sound quality was superb, as it was when I listened to the audio files that were sent to my Yahoo inbox. (I gave my email address when I signed up.)</p>
<p>I also checked messages from other phones by dialing the access number. The service doesn&#8217;t interfere with voice mails already saved on your regular carrier&#8217;s system.</p>
<p>YouMail gives you the option of keeping your voice mails indefinitely. Messages are stored in your online account and offer you an email audio file as backup.</p>
<p>One fun feature in YouMail is DitchMail, which blocks messages from certain callers. They don&#8217;t even get a chance to leave a message. You ditch a caller by double-clicking on their names in your online phonebook and checking the DitchMail option, or by pressing 86 on your phone after hearing a message from a person you don&#8217;t want to hear from again. When dumpees call your number, they&#8217;ll hear either a standard message &#8212; &#8220;This number has been disconnected&#8221; &#8212; or one you record.</p>
<p>Users can record special greetings or upload ones online if their computers have microphones; otherwise, they just press 0 on their phone keypad to record.</p>
<p>Signing up on YouMail.com is simple. You just register your mobile number and email address, and receive a confirmation code via text message on your cellphone. Switching from your main carrier&#8217;s voice mail to YouMail takes a few minutes and switching back is just as simple. Instructions are available on the site.</p>
<p>YouMail has its drawbacks. The access number you use to retrieve messages is long distance, so it can get costly with some plans. And depending on your text-messaging plan, you&#8217;ll likely be charged for the alerts you get whenever someone leaves a message. But you can turn off the text-message option.</p>
<p>GrandCentral is even easier to use when it comes to recording multiple greetings and dumping unwanted callers. One caveat: GrandCentral is in a beta, or testing, phase. You must be invited by a member to sign up.</p>
<p>The service gives users another phone number, based on their ZIP Code, to which they can link their cellphone, office and home numbers. You can hand out GrandCentral&#8217;s one unified number and check just one mailbox.</p>
<p>I like GrandCentral&#8217;s Web interface better than You Mail&#8217;s. The features are very simple to use. You start by adding contact numbers online and recording greetings for individuals. When people call your unified number, all the phones you linked ring so you can pick up any of them. When you answer, you hear a recorded message telling who is calling and giving you options of how to handle that call. Meanwhile, the caller hears only the phone ringing.</p>
<p>The service recognizes each caller in your address book; new callers have to say their names the first time they call, and from then on, the service recognizes them, too.</p>
<p>I like the feature that lets you screen calls. When someone calls your GrandCentral number, your phone displays Caller ID information. When you pick up, a recorded message states the caller&#8217;s name and offers fours ways to handle the call: 1 to answer, 2 to send the caller to voice mail, 3 to listen in while a message is being recorded, or 4 to accept and record the call. If you press 3 and then decide you want to answer a call, you can press the star key to pick up.</p>
<p>Blocking a caller is similar to that YouMail feature. The callers can&#8217;t leave a message, and they hear a prerecorded message that your number is no longer in service. But unlike with YouMail, your phone won&#8217;t ring and you can&#8217;t leave the blocked caller a customized message.</p>
<p>Both services spice up your voice mail. And considering they&#8217;re free, they&#8217;re worth a try.</p>
<p><em>Walt Mossberg is on vacation. Find all of his columns and videos online free at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>.</em></p>
<p><strong>Email me</strong> at <a href="mailto:Sarmad.Ali@wsj.com" rel="external">Sarmad.Ali@wsj.com</a>.</p>
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