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	<title>Personal Technology &#187; mouse</title>
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		<title>Apple's New iMac, MacBook Grow Better, Brighter</title>
		<link>http://ptech.allthingsd.com/20091021/apples-new-imac-macbook-grow-better-brighter/</link>
		<comments>http://ptech.allthingsd.com/20091021/apples-new-imac-macbook-grow-better-brighter/#comments</comments>
		<pubDate>Thu, 22 Oct 2009 01:02:03 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20091021/apples-new-imac-macbook-grow-better-brighter/</guid>
		<description><![CDATA[Apple is rolling out new versions of its iMac and MacBook this week. Though both new Macs sport important improvements, they are evolutionary, not revolutionary, writes Walt Mossberg.]]></description>
			<content:encoded><![CDATA[<p>This is the week when Microsoft finally starts selling Windows 7, its much-improved successor to the disappointing Vista version of Windows. PC makers, who have suffered from Vista&#8217;s poor reputation, will begin touting models that come with Windows 7, which I praised in <a href="http://ptech.allthingsd.com/20091007/a-windows-to-help-you-forget/">a detailed review</a> earlier this month.</p>
<p>But Microsoft&#8217;s (MSFT) historic rival, Apple (AAPL), isn&#8217;t sitting still. After releasing its own new operating system, Snow Leopard, in August, Apple this week is rolling out new versions of two of the best- known Macs: its iconic all-in-one iMac desktop, and its least-expensive laptop, the MacBook.</p>
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<p>Though both new Macs sport important improvements, they are evolutionary, not revolutionary, and neither follows the industry trend toward bargain-basement prices. The MacBook is still $999, and the iMac still starts at $1,199, though the company is giving users more power and features at those same price points. You can pay much less for laptops and desktops from competitors like Dell (DELL) and Hewlett-Packard (HPQ).</p>
<p>Apple is, however, introducing one revolutionary product this week: a $69 mouse called the Magic Mouse. It&#8217;s the first mouse I&#8217;ve seen whose entire surface acts like a laptop trackpad, and allows fingertip multitouch gestures for scrolling and flipping through lists, photos and Web pages on the screen, while still performing traditional cursor movements and clicking. This mouse comes with the new iMac and will be usable on most other Macs as well, once Apple offers a software update for them. It worked well for me.</p>
<p>I&#8217;ve been testing these new computers for a few days, and I can recommend both. The new iMacs have spectacular screens that are larger and sport much higher resolutions than those on their predecessors. They also add more memory capacity, bigger hard disks and faster processors.</p>
<p>The new $999, 13&#8243; MacBook now includes most of the key features of the similar-sized MacBook Pro, which costs $200 more. These include a large multitouch trackpad, significantly enhanced battery life, and a brighter screen. Despite its lower price, the lowly MacBook comes with a 56% larger hard disk (250 gigabytes versus 160) than the Pro model.</p>
<div class="media-CENTER" style="width:360px;"><a href="http://online.wsj.com/public/resources/images/EK-AF152_PTECH_G_20091021184248.jpg" rel="lightbox" title="PTECH"><img src="http://online.wsj.com/public/resources/images/EK-AF152_PTECH_G_20091021184248.jpg" width="360" height="240" style="float: none;" alt="PTECH" /></a>
</div>
<h5 class="subhed">The New iMacs</h5>
<p>Apple has kept the basic design of the iMac, which looks like a stand-alone monitor but has a powerful computer built in. But the new models have larger, wider screens that have been re-sized to match up with high-definition video. The $1,199 base model has a 21.5&#8243; screen, compared to the old 20&#8243; screen, and has 17% higher resolution. </p>
<p>The highest-priced models, at $1,699 and $1,999, have huge 27&#8243; screens, versus 24 inches for the older models, and they have a 60% increase in resolution.</p>
<p>The $1,199 base iMac has 4 gigabytes of memory, double the amount in the prior base model, and a 500 gigabyte hard disk, up from 320 gigabytes. The costlier editions have a one terabyte hard disk, which is roughly 1,000 gigabytes. The top model has a more powerful graphics card and a heavy-duty processor.</p>
<p>All the iMacs now have slots for SD flash memory cards, and the large-screen models can act as external monitors.</p>
<p>In my tests, using a 27&#8243; model, the machine was fast and the screen was brilliant at displaying hi-res photos and high-definition video. Its width allowed me to treat it like two monitors, with, say a Microsoft Word document on the left and a Web page on the right.</p>
<p>One downside: the $1,499 model now has a smaller screen—21.5&#8243; versus 24&#8243;—though it has a larger hard disk and better graphics card.</p>
<h5 class="subhed">The New MacBook</h5>
<p>This 13&#8243; laptop, like its predecessor, is shiny white plastic, but has been redesigned to have more-rounded edges and a rubbery non-slip bottom. It now has the Pro&#8217;s large Apple trackpad, which acts as both a huge mouse button and a surface for fingertip gestures like two-finger scrolling, and resizing and rotating photos. It&#8217;s still 1.08&#8243; thick—but is a bit longer and wider than the older model, though it weighs less: 4.7 pounds versus 5 pounds.</p>
<p>Apple has dropped the FireWire port from this machine, as well as its ability to be run via a remote control. And it still lacks an SD card slot. But it now has a large sealed battery that Apple claims can last up to 7 hours between charges. On my tough battery test, where I turn off all power-saving features and play music constantly, the MacBook lasted just over five hours. In normal use, I estimate it could easily top six hours.</p>
<p>In my tests, this MacBook was fast and reliable using a wide variety of programs. It started up cold in a mere 22 seconds, and was ready to go after a restart, with several programs running, in 44 seconds. For anyone on a budget, it&#8217;s a better deal than the 13&#8243; MacBook Pro, especially considering its larger hard disk.</p>
<p>These new models now round out a full line of refreshed Macs, but they will face stiff new competition from a horde of PCs running the new and better version of Windows.</p>
<p class="tagline">Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://walt.allthingsd.com">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</p>
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		</item>
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		<title>Dell Aims for Style With New Laptop and Family Model</title>
		<link>http://ptech.allthingsd.com/20090429/dell-aims-for-style-with-new-laptop-and-family-model/</link>
		<comments>http://ptech.allthingsd.com/20090429/dell-aims-for-style-with-new-laptop-and-family-model/#comments</comments>
		<pubDate>Thu, 30 Apr 2009 01:02:03 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20090429/dell-aims-for-style-with-new-laptop-and-family-model/</guid>
		<description><![CDATA[Dell's new Adamo laptop and Studio One 19 desktop are attractive and functional, but neither is ground-breaking, says Walt Mossberg.]]></description>
			<content:encoded><![CDATA[<p>Dell is bound and determined to show that it can be a bigger player in the consumer market. The company also is trying to shake its reputation for stodgy design.</p>
<p>I&#8217;ve been testing two new Dells that aim to prove both points. One is a pricey, style-conscious, ultrathin laptop; the other is an economical all-in-one desktop with an optional touch screen that lets you flick through pictures, music and video, and perform other tasks, with just your fingers.</p>
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<p>Both computers, the Adamo laptop and the Studio One 19 desktop, are attractive and functional. But neither is ground-breaking. The laptop is a belated competitor to superthin, high-end machines like Apple&#8217;s (AAPL) MacBook Air and Lenovo&#8217;s ThinkPad X300 series. The desktop is a belated competitor to Hewlett-Packard&#8217;s (HPQ) TouchSmart touch-screen series.</p>
<p>Before getting into the physical attributes of these computers, a major caveat is in order: Both run Microsoft&#8217;s (MSFT) sluggish, annoying Windows Vista operating system. That puts them at a disadvantage to computers using the faster Microsoft Windows XP, or Apple&#8217;s superior Leopard operating system.</p>
<p>The Studio One is handsome &#8212; bordered with cloth, wrap-around trim in red, blue, white or other colors. And its optional touch screen is a sexy feature, complemented by special Dell touch software called the Touch Zone. Perhaps its most striking attribute is price. You can get one for as little as $699, far below the $1,200 base price of the H-P TouchSmart.</p>
<p>However, there&#8217;s a catch to this low price. The $699 base model lacks the touch screen. That costs $100 extra. Also, all of the Studio One 19 models &#8212; even those configured to cost more than $1,000 &#8212; have a relatively small screen: just 18.5 inches. The base model of the H-P has a 22-inch screen.</p>
<p>Dell (DELL) says it deliberately made the Studio One smaller so it would fit on a kitchen counter, where family members can walk up to it and use it as a kiosk for viewing photos, surfing the Web and performing other tasks. It even comes with a family calendar program, called Cozi; a touch-based notepad feature for leaving messages; and an appealing finger-painting program for kids.</p>
<p>In my tests, all worked pretty well, and the touch features also work in regular Windows programs, not just in the Touch Zone. The only downside of this latter capability is that, to make touch control easier, Dell has blown up the text and graphics in Vista, with the unfortunate side effect of making some program icons look jagged and fuzzy. (You can turn this effect off.)</p>
<p>As for the kitchen scenario, I have my doubts. In my kitchen, the Studio One took up precious counter space &#8212; it&#8217;s as wide as my microwave &#8212; and the wired keyboard and mouse on the cheaper models clutter up the counter.</p>
<p>On the other hand, there&#8217;s nothing cluttered about Dell&#8217;s new Adamo laptop. Like the MacBook Air, the Adamo uses a solid metal case and a sealed battery, and it simultaneously projects sleekness and solidity. It&#8217;s gorgeous, in both its black and white versions, and feels great in the hand. If the label was hidden, you&#8217;d think it was from Sony (SNE) or Apple, not Dell.</p>
<p>Like the Air and the ThinkPad 300 series, the Adamo uses a screen that&#8217;s about 13 inches, with good resolution. And, like its two competitors, it&#8217;s very thin. In fact, the Adamo is thinner than the tapered Air at the latter&#8217;s thickest point. The Adamo also has a far better selection of built-in ports than its Apple rival, though almost all are inconveniently placed in a protruding strip at the back of the machine.</p>
<p>Also, like the Air, the Adamo has touch features built into its trackpad. It has a built-in solid-state drive, like the Apple and the Lenovo. Such drives are faster and use less power than regular hard disks, but cost more. Also like the Air, it lacks a DVD drive.</p>
<div class="media-CENTER" style="width:360px;"><a href="http://online.wsj.com/public/resources/images/PJ-AP530_PTECH_G_20090429185558.jpg" rel="lightbox" title="Desktop"><img src="http://online.wsj.com/public/resources/images/PJ-AP530_PTECH_G_20090429185558.jpg" width="360" height="240" style="float: none;" alt="Desktop" /></a><br />
<br />
Dell&#8217;s Studio One 19 desktop</div>
<p>In my tests, the Adamo performed fine, and drew admiring glances wherever I took it. But the Adamo has three big flaws.</p>
<p>First, it&#8217;s expensive for these economic times &#8212; $2,000 with a 128-gigabyte drive and two gigabytes of memory. The Air can be bought for $1,800, with a slightly smaller regular hard disk. With the same size solid-state drive as the Adamo, the Air is $500 more.</p>
<p>Second, for all its thinness, the Adamo is relatively heavy. It weighs four pounds, versus three pounds for the Air.</p>
<p>Finally, it has mediocre battery life. In my tough battery test, where I turn off all power-saving features, leave on Wi-Fi, and play an endless loop of music, the Adamo got just 2 hours and 44 minutes, which likely translates in normal use to maybe 3.5 hours. By contrast, the Air lasted 40 minutes longer in the same test, and the Lenovo beat the Dell by 21 minutes.</p>
<p>With these machines, Dell is making a strong bid to win back consumers&#8217; hearts. It&#8217;s off to a decent start.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</em></p>
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		<title>Shopping for Basics and Saving Money on Your Next PC</title>
		<link>http://ptech.allthingsd.com/20081029/shopping-for-basics-and-saving-money-on-your-next-pc/</link>
		<comments>http://ptech.allthingsd.com/20081029/shopping-for-basics-and-saving-money-on-your-next-pc/#comments</comments>
		<pubDate>Thu, 30 Oct 2008 01:06:02 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<description><![CDATA[In his annual fall PC buyer's guide, Walt focuses on computers and laptops for consumers whose budgets have been shrunk due to the global economic slowdown.]]></description>
			<content:encoded><![CDATA[<p>It&#8217;s time for my annual fall PC buyer&#8217;s guide. As always, this guide covers what average consumers doing typical tasks should look for in a desktop or laptop PC. That excludes heavy-duty gamers, corporate buyers, techies, or enthusiasts.</p>
<p>But this autumn, we find ourselves in a serious global economic slowdown. So I will focus this edition of the guide on how folks whose PC budgets have shrunk can still get something adequate for light use.</p>
<p>The guide below applies to both desktops and laptops, since the latter, at least in the consumer market, have achieved rough parity in performance and versatility, and are now more popular than desktops.</p>
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<p><strong>Windows vs. Mac:</strong> I consider the Mac operating system, Leopard, to be faster, easier and more stable than Windows XP or Windows Vista. It isn&#8217;t susceptible to the vast majority of malicious software that circulates on the Internet. And Macs also include Apple&#8217;s superb built-in iLife multimedia suite. Macs can even run Windows, though that costs extra.</p>
<p>However, Apple (AAPL) has consciously chosen not to offer machines in the bargain category. The cheapest Mac desktop, the minimalist Mac Mini, which doesn&#8217;t even include a monitor, speakers, keyboard or mouse, costs $650 for a model with a hard disk I consider adequate. The cheapest Mac laptop, the base model of the prior-generation MacBook (which Apple has retained in its lineup) is $999.</p>
<p>Both are good values, mainly due to the software. And Macs can save you money over time. But if the lowest upfront cost is your objective, you can pay hundreds less for desktops and laptops from Windows PC makers.</p>
<p><strong>Which Windows:</strong> Windows Vista is too often slow, and incompatible with older peripherals, such as the printers you might not want to replace in this economic climate. It also can cost more because it demands beefier, and thus costlier, hardware to run well than does the older Windows XP.</p>
<p>Budget shoppers should look around for a computer that still runs XP, either one of the dwindling number of models built with XP in mind, or one that has been &#8220;downgraded&#8221; by the manufacturer to XP. This downgrade &#8220;feature&#8221; can cost $50 or more upfront, but permits you to buy a cheaper machine.</p>
<div class="media-LEFT" style="width: 165px;"><img src="http://online.wsj.com/public/resources/images/OB-CO951_dell_i_CV_20081029205859.jpg" alt="Dell" height="249" width="165" /><br />Dell Inspiron 530</div>
<p>For instance, I recently advised two of my budget-minded friends to buy a low-end Dell desktop, the Inspiron 530, at Micro Center, a small but very good national chain of computer superstores. This Dell (DELL) runs XP, and has a low-end Intel (INTC) processor. The store is currently selling a version with a 250-gigabyte hard disk &#8212; more than enough for an average user &#8212; and 2 gigabytes of memory, generous for XP, for just $400 after instant rebate. You can get a similar good deal directly from Dell.</p>
<p>These particular friends, one on each coast, each bought a nice LCD monitor for $100-$150, and were out of the store for very little money. Since they only wanted to run Microsoft (MSFT) Office, browse the Web, do email and manage photos, this machine met their needs.</p>
<p>Another option is a low-cost machine with the Home Basic version of Vista, which also tends to cost less and to require less-expensive hardware than the more-common Vista Home Premium. If my friends had wanted laptops, I could have steered them to a 15-inch Acer Aspire laptop at the same store. This machine runs Vista Basic, with 1 gigabyte of memory and a 120-gigabyte hard disk, and costs $380.</p>
<p>You can often buy an even less-costly computer if you opt for the Linux operating system, but I still don&#8217;t advise this for average non-techie users.</p>
<p><strong>Memory:</strong> For XP, or a Mac, I suggest 2 gigabytes of memory, but you can get away with 1 gigabyte for light use. For Vista, I recommend 3 gigabytes, but 2 gigabytes will do on a tight budget. You can always add memory later.</p>
<p><strong>Hard disk:</strong> On a laptop, 160 gigabytes is the minimum I usually suggest, but you can get by with 120 gigabytes and upgrade when economic times are better. On a desktop, 250 gigabytes is easily obtainable, but 160 gigabytes will do.</p>
<p><strong>DVD drive:</strong> If you never record DVDs, you can save money by buying a cheaper combo drive, which plays both DVDs and CDs, but records only the latter.</p>
<p><strong>Processor:</strong> Look for a dual-core processor, but to save money, don&#8217;t worry about the speed, model number, or brand.</p>
<p><strong>Video:</strong> A separate, or &#8220;discrete,&#8221; video card is best, especially for Vista Home Premium, but budget shoppers should stick with lesser &#8220;integrated graphics.&#8221;</p>
<p><strong>Other features:</strong> If your home lacks the fastest &#8220;n&#8221; version of Wi-Fi, spend less for a laptop with the older &#8220;g&#8221; version. If you don&#8217;t need to do video chats or recording, don&#8217;t pay for a built-in camera and microphone.</p>
<p><strong>Netbooks:</strong> If you don&#8217;t mind a tiny screen, cramped keyboard and limited file storage, these popular new mini-laptops can save you money. Some sell for under $400, even equipped with Windows.</p>
<p>Remember, pay only for the computing capabilities you need.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</em></p>
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		<title>Apple Polishes Popular MacBook for a Higher Price</title>
		<link>http://ptech.allthingsd.com/20081022/apple-polishes-popular-macbook-for-a-higher-price/</link>
		<comments>http://ptech.allthingsd.com/20081022/apple-polishes-popular-macbook-for-a-higher-price/#comments</comments>
		<pubDate>Thu, 23 Oct 2008 01:02:04 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Apple]]></category>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20081022/apple-polishes-popular-macbook-for-a-higher-price/</guid>
		<description><![CDATA[Apple's MacBook laptop, the company's low-end portable computer aimed at average consumers, isn't just any old product. It's the best-selling Macintosh in history, at a time when Mac sales are growing much faster than sales of PCs in the U.S. overall. And, according to the sales-research organization NPD Group, the midrange model of the MacBook has been the single best-selling laptop of any brand in U.S. retail stores for the past five months.]]></description>
			<content:encoded><![CDATA[<p><a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=aapl'>Apple</a>&#8217;s MacBook laptop, the company&#8217;s low-end portable computer aimed at average consumers, isn&#8217;t just any old product. It&#8217;s the best-selling Macintosh in history, at a time when Mac sales are growing much faster than sales of PCs in the U.S. overall. And, according to the sales-research organization NPD Group, the midrange model of the MacBook has been the single best-selling laptop of any brand in U.S. retail stores for the past five months.</p>
<p>So, when Apple completely revamped the design of the MacBook last week, it was a big deal, not only for Mac die-hards, but for anyone shopping for an everyday laptop.</p>
<p>I&#8217;ve been testing the base model of the new MacBook for the past five days, and I like it a lot, despite a few downsides. I found this new MacBook to be speedy, solid, innovative, and comfortable to use, with very good battery life.</p>
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<p>The new model sports a sturdy aluminum case, instead of the old plastic one, and looks gorgeous. And it even seemed to run cooler than earlier Apple (AAPL) aluminum laptops. It&#8217;s 10% lighter, at 4.5 pounds, and 12% thinner, at 0.95 inch, than its predecessor, and continues to include a built-in DVD drive. Its processor is slower, yet it has good performance because of much faster graphics, and it also offers a far brighter screen in the same 13.3-inch size. But it still gets strong battery life &#8212; slightly better in fact than the older model, in my tests.</p>
<p>Plus, the new MacBook includes a huge, innovative glass track pad that functions as a combination of a traditional track pad and the multitouch screen of an iPhone. This track pad allows all sorts of fingertip gestures you can use to navigate Web pages, manipulate photos, and switch among programs.</p>
<p>In another radical step, Apple eliminated the button below the track pad. When you want to perform a mouse click, you just depress the entire track pad. The whole thing is a big button, which can act as either the left or right button on a traditional mouse, and which allows easy, smooth scrolling.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/PJ-AN497_pjPTEC_G_20081022181559.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/PJ-AN497_pjPTEC_G_20081022181559.jpg" alt="Apple's New Macbook" height="253" width="380" /></a></div>
<p>Like all current Macs, the new MacBooks come with Apple&#8217;s Leopard operating system, which I consider superior to Windows. But the new MacBooks can run Windows as well. In my tests, the new model ran Windows XP beautifully. I was able to run such Windows-only programs as Microsoft&#8217;s (MSFT) Internet Explorer and Outlook right along with my Mac software, at snappy speeds. It can also run Windows Vista.</p>
<p>The cheaper of the two new versions comes with an adequate 160-gigabyte hard disk, though larger disks are available, and two gigabytes of memory, which is plenty for a consumer Mac.</p>
<p>On my tough battery test, where I turn off all power-saving features and play an endless loop of music, the new MacBook lasted three hours and 53 minutes &#8212; six minutes longer than the old one. That suggests that, in normal use, with power-saving on, you could achieve Apple&#8217;s claim of five hours of battery life, or come close.</p>
<p>There are some drawbacks, of course. The cheapest of the new models costs $1,299, $200 more than the cheapest of the old models. Though that&#8217;s the same price as the most popular of the older models, and you get more for your money, the swooning economy may make that price tag tougher for some families to swallow. As a hedge against this, Apple will continue to sell the base model of the old MacBook, at $999.</p>
<p>Another downside to the new MacBook is that the radical new glass track pad will take some time to get used to. At first, I found its surface so slippery that I had trouble accurately placing the cursor on the item I wanted to select. But three other people I asked to test this had no such trouble, and my own woes with this disappeared after a few days, either because I got more used to it, or because the surface picked up enough dirt to become less slick.</p>
<p>It also takes a while to adapt to the lack of a button. For left-clicking, you press the whole track pad with one finger. For right-clicking, you press down with two fingers, or you can set an option to perform right-clicking with one finger by pressing on one of the lower corners of the track pad. You can also optionally use light tapping instead of clicking, a common option on other laptops.</p>
<p>In addition, the model&#8217;s bright LED screen comes in only a glossy finish, which some folks hate because it displays more glare and fingerprints than the old matte screens.</p>
<p>Apple still stubbornly refuses to incorporate a slot for the flash memory cards commonly used in cameras and cellphones. And the new model omits the FireWire port, which some consumers used to connect older camcorders and certain external hard disks. The new model uses a common Ethernet networking cable instead of FireWire to transfer all your files and programs from an older Mac, a process I found worked perfectly.</p>
<p>All in all, though, Apple&#8217;s new MacBook is a terrific choice for consumers and students, if you can handle the $1,299 price.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</em></p>
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		<title>With CrossLoop, Users Can Get Help  From Techie Friend</title>
		<link>http://ptech.allthingsd.com/20080924/with-crossloop-users-can-get-help-from-techie-friend/</link>
		<comments>http://ptech.allthingsd.com/20080924/with-crossloop-users-can-get-help-from-techie-friend/#comments</comments>
		<pubDate>Thu, 25 Sep 2008 01:34:03 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Internet]]></category>
		<category><![CDATA[Macintosh]]></category>
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		<category><![CDATA[Crossloop]]></category>
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		<category><![CDATA[file]]></category>
		<category><![CDATA[format]]></category>
		<category><![CDATA[geek]]></category>
		<category><![CDATA[help session]]></category>
		<category><![CDATA[interface]]></category>
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		<category><![CDATA[Microsoft Office]]></category>
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		<category><![CDATA[operating system]]></category>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20080924/with-crossloop-users-can-get-help-from-techie-friend/</guid>
		<description><![CDATA[CrossLoop is a remote-control product that offers a simple, effective way to help a friend or relative with a PC problem.]]></description>
			<content:encoded><![CDATA[<p>Trying to help a less-knowledgeable friend or family member solve computer problems can be very frustrating &#8212; especially if you can&#8217;t sit with him or her in front of the PC. It can be slow and awkward merely explaining the steps you&#8217;d like the other person to perform to diagnose and solve the problem.</p>
<p>The best approach is to control the distant computer remotely &#8212; with the owner&#8217;s consent &#8212; during the problem-solving session. That way, you can directly manipulate the machine while explaining what you&#8217;re doing over the phone.</p>
<div class="video-wsj"><object width="380" height="216"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=71330FE2-3FDE-4FFE-AD65-98C30CF7D2DE&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={71330FE2-3FDE-4FFE-AD65-98C30CF7D2DE}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="380" height="216" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object>
<p>There are a variety of services and software that allow such remote control. Tools for doing so are even preinstalled in obscure corners of the Windows and Macintosh operating systems. But many are too complicated for average users &#8212; even those with enough knowledge to help solve common problems. Others cost money, or require you to establish an account with a service, or are aimed mainly at folks seeking unattended access to their own remote computers.</p>
<p>This week, I tested a remote-control product designed specifically for collaborative help sessions solicited by the person seeking help. It is free, simple and can be used without setting up an account. And it also has an added dimension: If you have a problem and lack a tech-savvy friend or relative who can help, the company that makes the software maintains a directory of thousands of geeks who can help you, usually for a fee.</p>
<p>The product is called CrossLoop and can be downloaded at <a href="http://crossloop.com/">crossloop.com</a>. It currently works only with Windows computers, but the company plans to release a Macintosh version in a few months.</p>
<p>To use CrossLoop, both you and the person you are helping must download and install the free program, a quick and simple process. When you run the program, you are invited to create a free account, which allows you to track your sessions and rate people who help you. But there&#8217;s a clearly marked Skip button that permits you to use the program with all of its features even without an account.</p>
<p>The software has a very clear, simple interface. It consists of two large tabbed sections: a grey one labeled Share for the person whose machine is to be operated remotely, and a green one labeled Access for the remote operator, called the &#8220;helper&#8221; by the company.</p>
<p>For security reasons, CrossLoop doesn&#8217;t allow its users to gain control of unattended machines. The process must begin with a person at the remote machine clicking the Share tab. That click generates an access code that is different for each remote session. The person seeking help then gives that code, usually over the phone, to the helper. The helper then clicks on the Access tab on his or her PC, and types in the code. The person on the other end must confirm that he or she wants to go ahead. Only then is the connection opened.</p>
<p>Once this process is complete, the helper sees a large window replicating the desktop of the remotely controlled machine, and can control that PC using his or her own mouse and keyboard. The helper can even transfer files to the remote machine.</p>
<p>On the other end, the person being helped can be passive or can share control of the computer. At any time, the person being helped can disconnect the session or limit the helper to just viewing the screen rather than controlling it.</p>
<p><img src="http://online.wsj.com/public/resources/images/OB-CK102_ptech0_D_20080924174739.jpg" alt="Crossloop" /></p>
<p>The company says that it keeps no record of any of the sessions and that its software encrypts all communication between the two computers involved.</p>
<p>I tested CrossLoop in two scenarios. In one, I used it to help my friend Alan configure his new copy of Microsoft Office to save files in the older Office formats. The remote-control session worked fine, although Alan&#8217;s Internet connection was so slow that there were long delays in seeing changes occur on his screen.</p>
<p>In the second scenario, I hired one of CrossLoop&#8217;s listed consultants for $25 to clean up a Sony laptop I own that was running sluggishly. He spent over an hour deleting needless programs and removing others that were unnecessarily set to launch automatically. He carefully consulted me by phone to make sure he wasn&#8217;t cutting anything I needed or wanted. Again, I considered the session a success.</p>
<p>The only problem I saw in my tests was that when helping someone with a Vista machine, you may have to temporarily disable a security-warning feature called User Account Control, which pops up frequently and cuts off the connection.</p>
<p>CrossLoop eventually hopes to make money by charging the paid consultants in its network a fee. But it doesn&#8217;t guarantee that they are effective or honest, and merely relies on the ratings of others who have used them. It is theoretically possible for such a person to steal your data or plant malware on your computer.</p>
<p>Still, if you are helping a friend or relative with a PC problem, or are willing to trust a well-rated stranger to give you help, CrossLoop is a simple, effective way to do the job.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</em></p>
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		<title>Some General Tips for Switch to Mac From Windows</title>
		<link>http://ptech.allthingsd.com/20080702/some-general-tips-for-switch-to-mac-from-windows/</link>
		<comments>http://ptech.allthingsd.com/20080702/some-general-tips-for-switch-to-mac-from-windows/#comments</comments>
		<pubDate>Thu, 03 Jul 2008 01:41:02 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Apple]]></category>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20080702/some-general-tips-for-switch-to-mac-from-windows/</guid>
		<description><![CDATA[Many new Mac buyers are switching from years of using Windows computers. Here's a quick tip sheet on a few of the most common differences in using the two operating systems.]]></description>
			<content:encoded><![CDATA[<p>Sales of Apple&#8217;s Macintosh computers have been growing much faster than PC sales overall, with many new Mac buyers switching from years of using Windows computers. For that reason, every month I get emails from readers asking about the differences in using the Windows and Macintosh operating systems.</p>
<p>While the Windows and Mac user interfaces are broadly similar, they do have subtle variations in day-to-day use that require some re-education for switchers. And because there are so many fewer Mac users than Windows users, help from friends and co-workers can be harder to obtain than it is for people switching the other way, to Windows from Mac.</p>
<p>So, here&#8217;s a quick tip sheet explaining a few of the most common differences in the daily use of Windows XP (MSFT), from which most people would be switching, and Apple&#8217;s (AAPL) Mac OS X Leopard, which switchers would be adopting.</p>
<p>This column isn&#8217;t an argument for making the switch to a Mac, merely an attempt to help those who have done so, or who are considering doing so. Of course, all Macs currently sold can run Windows and Windows programs concurrently with the Mac operating system. But this guide is for folks who intend to use their Macs primarily with Leopard, not Windows.</p>
<p><strong>Menu Bars:</strong> In Windows, each program typically has its own menu bar. On the Mac, there&#8217;s a single menu bar at the top of the screen that changes, depending on which program you are actively using.</p>
<p><strong>Task Bar:</strong> The equivalent of the Windows XP Task Bar on the Mac is the Dock. Unlike the Task Bar, which primarily holds icons representing open windows, the Mac Dock primarily holds icons of programs you use most often. To place a program onto the Dock, you just drag its icon there. To remove it, you just drag its icon off the Dock and it disappears in a puff of animated smoke.</p>
<p><strong>Start Menu:</strong> There is no Start Menu on a Mac. Its functions are divided between the Dock and the Apple menu at the upper left of the Mac screen.</p>
<p><strong>Control Panel:</strong> The Mac equivalent of the Windows Control Panel is called System Preferences, and it can be launched from either the Dock or the Apple menu.</p>
<p><strong>Keyboard shortcuts:</strong> Common Windows keyboard commands, such as Ctrl-S for Save, Ctrl-P for Print, and many others, are also available on the Mac. However, instead of using the Control key, they use the Mac&#8217;s Command key, which bears either a cloverlike symbol or an Apple logo. So, on the Mac, for instance, Command-S is for Save.</p>
<p><strong>Quitting programs:</strong> In Windows, you can quit a program by clicking on the red &#8220;X&#8221; in a square at the upper right corner of the window you&#8217;re using. But on the Mac, if you click on the equivalent button &#8212; a red &#8220;X&#8221; in a circle in the upper left corner &#8212; you are merely closing the window, not quitting the program. To quit the program, you must either select Quit from the leftmost menu or press the Command and &#8220;Q&#8221; keys together.</p>
<p><strong>Maximizing windows:</strong> When you click on the blue maximize button in Windows XP, the window you are viewing occupies the whole screen. In Leopard, the equivalent button &#8212; a green circle at the upper left &#8212; increases a small window&#8217;s size to a footprint deemed optimal for its contents, which isn&#8217;t always the whole screen.</p>
<p><strong>Switching programs:</strong> One common way to switch among running programs in Windows XP is to press Alt and Tab together. This displays icons of each running program and allows you to switch among them. On a Mac, the same trick can be performed by pressing the Command and Tab keys together. The Mac also has a terrific feature called Expose, which shows every open window at once, in miniature form, so you can navigate among them. You can trigger Expose in a number of ways, but the most common is to hit either the F9 key or the dedicated Expose key, depending on your Mac model.</p>
<p><strong>Right-clicking:</strong> Contrary to common belief, the Mac has a right-click menu function, just like Windows. Most desktop Macs now come with a mouse that allows right-clicking, and you can use almost any two-button USB mouse with any modern Mac. If you are using a Mac laptop, which has only one button under the track pad, you can simulate a right-click by either holding down the Control key when you click, or by placing two fingers on the track pad while clicking. The latter technique, which I favor, must first be turned on in System Preferences.</p>
<p><strong>Screen:</strong> Your desktop picture and screen saver on a Mac are set via a System Preference called Desktop &amp; Screen Saver. Screen resolution is set in the Displays System Preference. In Windows XP, all of these things are included in the Display control panel.</p>
<p>For more information, Apple offers two Web sites. One is called Mac 101, and is at <a href="http://apple.com/support/mac101" rel="external">apple.com/support/mac101</a>. The other is called Switch 101, and is at <a href="http://apple.com/support/switch101" rel="external">apple.com/support/switch101</a>.</p>
<ul>
<li>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</li>
</ul>
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		<title>The TouchSmart Has Improved&#8211;But Not Enough</title>
		<link>http://ptech.allthingsd.com/20080626/the-touchsmart-has-improved-but-not-enough/</link>
		<comments>http://ptech.allthingsd.com/20080626/the-touchsmart-has-improved-but-not-enough/#comments</comments>
		<pubDate>Thu, 26 Jun 2008 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20080626/the-touchsmart-has-improved-but-not-enough/</guid>
		<description><![CDATA[Hewlett-Packard is rolling out a new TouchSmart, a desktop computer with touch-controlled software. The hardware and software are better. It's attractive, more versatile and fun to use. But the latest effort still has some problems.]]></description>
			<content:encoded><![CDATA[<p>Hewlett-Packard has been on a roll in the consumer PC market lately, with a new emphasis on attractive designs and a new willingness to take risks. It has competed hard with <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=dell'>Dell </a>on price, while at the same time offering some of the style and cool features usually associated with Apple or Sony.</p>
<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1628984878}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
<p>About 18 months ago, the giant PC maker brought out an unusual desktop computer called the TouchSmart, a bulky model meant for kitchen counters. It was intended as a walk-up home kiosk, with large icons you could activate by merely touching them to check the weather or to consult your calendar.</p>
<p>This TouchSmart was praised for its originality, but it wasn&#8217;t as practical as promised, and wasn&#8217;t a big hit. Still, H-P is persevering with the concept. It has refined the hardware and the touch-controlled software, and has come up with a new line set to go on sale by mid-July.</p>
<p>This new TouchSmart, which comes in two models priced at $1,299 and $1,499, is a relatively slim, one-piece desktop with a large 22-inch screen. It resembles the Apple iMac or the Dell XPS One and, like the latter, runs Microsoft&#8217;s Windows Vista. It has a wireless keyboard and mouse, and can be used as a normal Vista computer.</p>
<p>But, like the first TouchSmart, this new model comes with H-P&#8217;s touch-controlled user interface and special programs designed to be manipulated with your fingers. For this model, H-P is de-emphasizing the idea that the machine is meant for the kitchen, but it is forging ahead strongly with the notion that touch control is the wave of the future.</p>
<p>After testing the new TouchSmart PC for a few days, my verdict is mixed. The TouchSmart software is indeed improved. It&#8217;s attractive, more versatile and more practical &#8212; and fun to use. The hardware is handsome and well-equipped. And H-P deserves credit for continuing to build software expertise in a world where makers of computers and cellphones must become as expert at software as they are at hardware. But the latest effort has some problems.</p>
<p>The TouchSmart interface is inviting. There&#8217;s a top row with huge icons, called tiles, displaying your favorite programs, and a bottom row of smaller tiles for other programs. You can scroll each row with a finger and decide which programs go in which row. You can even include in either row not only TouchSmart programs, but the regular Windows programs or Web sites that you like. When you tap on a tile that isn&#8217;t for a special TouchSmart program, the computer pops you into the regular Windows interface. To return to the TouchSmart interface, you just tap a home button below the screen.</p>
<div class="media-LEFT" style="width: 250px;"><img src="http://online.wsj.com/public/resources/images/PJ-AM646_pjPTEC_20080625125142.jpg" alt="photo" height="208" width="250" /><br />Hewlett-Packard&#8217;s TouchSmart</div>
<p>The TouchSmart software includes a calendar, a weather widget, a clock, music and video players, a program for composing short notes, and even a basic Web browser. All worked OK in my tests, but they&#8217;re simple and limited.</p>
<p>The computer itself is fairly powerful. Both models have dual-core processors, large hard disks, and a whopping 4 gigabytes of memory. And both run the special 64-bit version of Vista, which allows more memory usage and can be much faster than regular Vista, but only if you buy special 64-bit software programs. This machine is loaded with every conceivable port and connector, mostly hidden from view, and the high-end model even has a TV tuner.</p>
<p>But this is still a Vista computer, with all of the disadvantages that entails, especially a sluggish start-up and an annoying barrage of pop-up warnings. And the new TouchSmart is preloaded with craplets, those irritating trial programs and come-ons that you didn&#8217;t order.</p>
<p>There&#8217;s a built-in Webcam that works in low light, but it&#8217;s almost impossible to tilt the computer forward to get the best shot. Plus, the TouchSmart software interface is very basic and is ragged around the edges. It isn&#8217;t a multitouch interface &#8212; like the ones on the Apple iPhone and in the next version of Windows, code-named Windows 7, that recognize a variety of gestures and perform different tasks when multiple fingers are used rather than just one. For example, you can&#8217;t rotate a photo on the TouchSmart by grabbing it with your fingers, or move back and forth through Web pages by swiping the browser with your fingers.</p>
<p>The TouchSmart software is just a thin shell plopped on top of Vista, and it crashed on me four times during the course of a few days of testing. Also, the limitations of the TouchSmart applications can be frustrating. The photo application wouldn&#8217;t let me create albums. The music application didn&#8217;t display artist names for some of my MP3 files, and the calendar application can&#8217;t display an onscreen reminder of an event if you&#8217;re working in the main Vista interface.</p>
<p>If you&#8217;re intrigued by the idea of a quick and simple interface on a handsome one-piece Vista machine, the TouchSmart might make sense. But it doesn&#8217;t deliver on the full promise of touch computing.</p>
<ul>
<li>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</li>
</ul>
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		<title>Multitouch Interface Is Starting to Spread Among New Devices</title>
		<link>http://ptech.allthingsd.com/20080131/multitouch-interface-is-starting-to-spread-among-new-devices/</link>
		<comments>http://ptech.allthingsd.com/20080131/multitouch-interface-is-starting-to-spread-among-new-devices/#comments</comments>
		<pubDate>Thu, 31 Jan 2008 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Apple]]></category>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20080131/multitouch-interface-is-starting-to-spread-among-new-devices/</guid>
		<description><![CDATA["Multitouch," the iPhone-style interface that lets users manipulate lists or objects without a mouse or keyboard, is catching on. Rival companies are scrambling to add multitouch features to laptops and other digital gadgets.]]></description>
			<content:encoded><![CDATA[<p>We are now witnessing the emergence of a new user interface for digital devices, including laptop computers, advanced cellphones, wireless portable data gadgets and other types of computing products.</p>
<p>This interface is generally called &#8220;multitouch,&#8221; and it involves using one or more fingers on a screen or touchpad to perform special gestures that manipulate lists or objects on a screen &#8212; without moving a mouse, pressing buttons, turning scroll wheels or striking keys.</p>
<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1380790834}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
<p>The best-known example of the interface is on Apple&#8217;s iPhone and iPod Touch devices. It allows you, for example, to rapidly flip through photos, lists of emails or song titles by merely &#8220;flicking&#8221; a fingertip on its screen, or to resize a photo by &#8220;pinching&#8221; the image with two fingers. And, this month, Apple moved some of these multitouch features onto a laptop, its new MacBook Air, where fingertip actions are performed on an oversized touchpad rather than on a screen.</p>
<p>Apple didn&#8217;t invent the multitouch concept. Academic and commercial researchers, and small, obscure companies, have been working on it for years. Apple is adapting the concept, adding its own ideas and popularizing it &#8212; just as it did in the 1980s with the mouse and the graphical user interface, which had also been invented elsewhere.</p>
<p>Rival companies are scrambling to add multitouch features to laptops and other digital gadgets. Synaptics, a leading supplier of touchpads for laptop makers who compete with Apple, has announced that shortly it will incorporate several multitouch features into its touchpads. Microsoft is producing a coffee-table-size computer called the Surface, meant for hotels, casinos and retail stores, that uses multitouch finger gestures to move around digital objects such as photos, play games and browse through product options. Hewlett-Packard developed a prototype of a similar multitouch coffee-table computer for home use.</p>
<div class="media-LEFT" style="width: 150px;"><img src="http://online.wsj.com/public/resources/images/MK-AN989_PTECH_20080130172455.jpg" alt="Photo" height="197" width="150" /><br />Rotating a photo on Apple&#8217;s MacBook Air</div>
<p>And, in the back rooms of this month&#8217;s Consumer Electronics Show in Las Vegas, various cellphone makers, seeking to emulate the iPhone, were showing off their own unannounced efforts at multitouch. One prominent cellphone maker, Taiwan-based HTC, has already built a phone, called the Touch, which slaps a rudimentary multitouch interface on Microsoft&#8217;s Windows Mobile operating system.</p>
<p>The basic touch screen, of course, is an old and familiar thing. People use them every day to get money from ATMs or to check into flights at airport kiosks. Microsoft&#8217;s Tablet computers and Palm&#8217;s Treo cellphones, among others, use touch screens that employ styluses or fingers to move cursors, select icons and other items, and even to write on the screen.</p>
<p>But multitouch interfaces are potentially much more versatile. They allow you to use your fingers to manipulate virtual objects on a screen as if they were real, sort of the way Tom Cruise&#8217;s character did in the 2002 Steven Spielberg science-fiction film, &#8220;Minority Report.&#8221; For example, Microsoft&#8217;s Surface allows users to rearrange groups of digital photos by just dragging them around on the table top as if they were actual paper prints.</p>
<p>Unlike the touch screens on, say, ATMs, multitouch devices are able to distinguish between the press of a single finger and the press of multiple fingers, and to interpret the motions or gestures you make. They take different actions depending on how many fingers they detect and which gestures a user performs.</p>
<p>On Apple&#8217;s MacBook Air, the touchpad still allows you to use one finger to move the cursor and click like a mouse can. But, optionally, it can do much more using multitouch gestures.</p>
<p>You can rotate photos by just touching two fingers to the touchpad and moving the images on the screen as you wish. You can quickly move back and forth through a series of Web pages or photos by &#8220;swiping,&#8221; or placing three fingers on the touchpad and moving them rapidly sideways. And you can shrink or expand a photo, or zoom in and out on a Web page, by pinching the image.</p>
<p>All recent Mac laptops, not just the new Air, have the optional ability to scroll through a screen without using any button or special zone on the touchpad. You just place two fingers, instead of one, anywhere on the touchpad and drag them across its surface.</p>
<p>In addition to pinching, the new Synaptics touchpads have a feature called &#8220;ChiralMotion,&#8221; which achieves rapid scrolling by moving two fingers in a circle anywhere on the touchpad. Another Synaptics feature, called Momentum, lets you emulate a trackball by flicking a single finger across the touchpad. This gesture can move an object on screen, like a virtual bowling ball in a game, with the illusion of inertia.</p>
<p>It&#8217;s too early to know if the new multitouch approach will ever be as big as the mouse-driven graphical user interface. But it&#8217;s already evident that it offers real advantages on devices where a mouse isn&#8217;t possible or convenient to use, or the decades-old interface of menus and folders is too cumbersome.</p>
<p>Email me at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>. Find all my columns and videos online, free, at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>.</p>
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		<title>Apple's New Mouse Is Not as Mighty As Rival's Magnifier</title>
		<link>http://ptech.allthingsd.com/20050804/apple-mouse-not-mighty/</link>
		<comments>http://ptech.allthingsd.com/20050804/apple-mouse-not-mighty/#comments</comments>
		<pubDate>Thu, 04 Aug 2005 23:59:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Apple]]></category>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20070415/apple-mouse-not-mighty/</guid>
		<description><![CDATA[Apple finally released an optional, add-on mouse that allows right-clicking and scrolling. But Apple designed the Mighty Mouse so it looks like, and can work like, a one-button mouse, making it harder to use than competing mice.]]></description>
			<content:encoded><![CDATA[<p>Apple Computer is the design champion of the computer world. But the company has had one blind spot: the mouse. From January 1983, when it introduced the industry&#8217;s first mouse, through last month, Apple insisted on producing mice with just one button and no scroll wheel.</p>
<p>Meanwhile, the rest of the computing word had long discovered that a scroll wheel and a second button &#8212; the right-click button &#8212; have lots of utility and are very easy to master. Apple&#8217;s archrival Microsoft has been making two-button models since its first mouse hit the marketplace a few months after Apple&#8217;s in 1983, and models with a scroll wheel since 1996. The scroll wheels make it easy to wade through long screen displays, and the right button produces a drop-down menu with actions appropriate to whatever is on the screen.</p>
<div class="media-LEFT" style="width: 257px;"><img src="http://online.wsj.com/public/resources/images/MK-AE859_PTECH08032005201305.jpg" alt="Mighty Mouse" height="241" width="257" /></div>
<p>On Tuesday, Apple finally gave in &#8212; sort of. The company released an optional, add-on mouse called Mighty Mouse that allows right-clicking and scrolling. But in a stubborn homage to the old dogma, Apple designed the Mighty Mouse so it looks like, and can work like, a one-button mouse. Those clashing design goals make the Mighty Mouse harder to use than competing mice.</p>
<p>Meanwhile, Microsoft has also brought out a new mouse in the past few weeks, the Wireless Optical Mouse 5000. It isn&#8217;t as slick-looking as Apple&#8217;s new entry, but it&#8217;s better, in my view. The Microsoft mouse has an innovation: It allows you to instantly magnify any portion of your screen without zooming into the whole display. That&#8217;s a great help to people doing detail work, not to mention to the increasing number of baby boomers with declining vision.</p>
<p>Both of these new mice are primarily designed to work with each company&#8217;s own computing platform. Each will also work on the other&#8217;s platform, although some special features, like the Microsoft magnifier, don&#8217;t carry over. Apple&#8217;s Mighty Mouse costs $49. Currently, the new Microsoft mouse is only available bundled with a keyboard in a set that tops $100. It will be sold separately for $54.95 starting next month.</p>
<p>Microsoft&#8217;s new model is cordless, like most modern, premium mice. Apple&#8217;s Mighty Mouse is tethered to the computer with a cord, like most low-end models.</p>
<p>As with all of Apple&#8217;s mice in recent years, the Mighty Mouse has no visible buttons. The entire top surface of the shiny white mouse operates as a giant button. In single-button mice, this works fine and is kind of cool. But it makes it hard to do a right-click. So Apple built touch sensors into the Mighty Mouse that detect whether you are pressing its left or right side.</p>
<p>Macintosh fan sites on the Web are already hailing this as another of Apple&#8217;s brilliant design coups. It&#8217;s not. In my tests, I found that the design makes right-clicking slower and clumsier than on a typical Microsoft or Logitech mouse with real buttons. (These non-Apple mice work perfectly on Macs.)</p>
<p>In separate tests with separate Mighty Mouse units on separate computers, my assistant Katie Boehret and I found that right-clicking with the Mighty Mouse was unpredictable. Sometimes it worked, sometimes it didn&#8217;t. We needed to press the right side repeatedly to get a single right click, slowing us down and annoying us, well, mightily.</p>
<p>If you have Apple&#8217;s latest operating system, you can set up the Mighty Mouse so both sides act like a left mouse button, in effect turning it into a one-button mouse. Apple ships it that way so as not to shock one-button mouse lovers who have been living in a cave.</p>
<p>The scrolling function on the Apple mouse is also somewhat compromised in the name of design. Instead of the tried and tested scroll wheel, Apple embedded a tiny &#8220;scroll ball&#8221; in the top of the Mighty Mouse. It allows you to scroll vertically, horizontally and even diagonally. It looks cool, but I found it inferior to a scroll wheel and could never get it to work diagonally.</p>
<p>Another Mighty Mouse feature works much better: If you squeeze the sides of the mouse, it launches the Mac&#8217;s excellent Expose feature, which shows every open window in miniature on one screen. This works only on Macs with the latest operating system.</p>
<p>The right-click button and the scroll wheel on the wireless Microsoft mouse worked quickly and surely every time, even on a Macintosh. But the key feature of the Wireless Optical Mouse 5000 is the magnifier button. You just click this little button on the mouse&#8217;s left side, and instantly a rectangular area around the cursor opens to magnify that portion of the screen below. The rest of the screen remains normal.</p>
<p>You can expand or contract the magnifier window, or increase or decrease magnification. To dismiss the magnifier window, you just click the button again. This feature is especially great because instead of being just a temporary viewer, the magnifier window is an active area of the screen. You can work in it just as if it were in normal view &#8212; clicking, typing and selecting.</p>
<p>So, stop the presses: Microsoft has beaten Apple on hardware design, at least in this one case.</p>
<p><strong>Write to</strong> Walter S. Mossberg at <a href="mailto:walt.mossberg@wsj.com" rel="external">walt.mossberg@wsj.com</a></p>
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