Beginning this summer, as soon as next month, wireless Internet access will arrive in the passenger cabins of some commercial U.S. airliners.

On these Internet-equipped planes, any passenger with a Wi-Fi enabled laptop — or a cellphone with Wi-Fi — will be able to do almost everything he or she could do online at home or at the office. That includes surfing the Web, using email, having instant-messenger text chats, downloading and uploading files, and streaming video and audio.

In fact, I did all these things a few days ago on a test flight using the new system, called Gogo. During the flight from San Francisco to Denver, on a small test jet, I could operate online as if I were sitting at my desk, or in a Starbucks. I used Dell (DELL) and Apple (AAPL) laptops, a BlackBerry (RIMM), a Windows Mobile phone and an iPhone to perform all the most common online tasks, while soaring over majestic mountains and glorious national parks.

I sent and received emails on Microsoft (MSFT) Outlook and Apple Mail, including messages with hefty attachments. I conducted IM chats on AOL (TWX) Instant Messenger and Google (GOOG) Talk. Using all the major Web browsers, I called up dozens of Web sites, and watched video clips on Hulu and YouTube. I downloaded photos, songs, PDF files and Microsoft Office documents. I used all the Internet functions on the iPhone, and on the Wi-Fi-equipped BlackBerry and Windows Mobile phone.

One important caveat: Gogo is a data-only system. It doesn’t allow phone calls and will block all services that allow voice conversations to be made over the Internet.

Gogo will launch on three American Airlines (AMR) routes, likely in July. The first planes to use it will be American’s 15 Boeing 767s flying between New York and Los Angeles, San Francisco and Miami. Later in the year, Gogo will be available on all of Virgin America’s small number of routes, and possibly additional American routes, if the first deployment works well. It’s supplied to the airlines by a Denver-based company called Aircell, which says it is in negotiations to offer the Gogo service on several other major U.S. airlines by next year.

The Gogo service will cost a flat fee of $12.95 for flights of three hours or longer, and $9.95 for shorter trips. You log into Gogo as you would any commercial Internet service, registering on a special Web page. Aircell plans to allow advance sign-up, so you’d only have to enter an ID and password on the plane. No add-on software, hardware or cables are required.

A few Web functions will be offered free from Gogo, including access to the American Airlines Web site, to Frommer’s online travel guides and to a limited selection of articles from The Wall Street Journal.

Gogo isn’t the first in-plane Internet service. A few years ago, Lufthansa (LHA.MU) offered a satellite-based service from Boeing (BA), mainly on over-ocean flights, but it was canceled.

The service operates at respectable, if not blazing, speeds — similar to what you’d get on a cellular broadband service or a slow home DSL line. On my test flight, download speeds varied from 266 kilobits per second to about 1.4 megabits per second, with the most typical speeds hovering between 500 and 600 kbps. Upload speeds were between 250 and 300 kbps. I found that most of the tasks I tested, except for streaming video, felt smooth and normal.

Speeds could degrade on a large plane with scores of people online simultaneously. But Aircell claims it has the technology to make my experience representative for anyone doing common tasks, such as Web surfing and email. During my test flight, eight laptops and six Wi-Fi-enabled smart phones were using the system simultaneously. All registered decent speeds, except for a couple of minutes when the plane was crossing between the zones controlled by the company’s ground-based towers.

Aircell gets Internet access to the planes through a network of 92 towers scattered across North America. These essentially are cellphone towers, carrying a high-speed cellphone data signal, except that the Aircell antennas point up, into the sky. A receiver on the underside of the aircraft picks up the signal, which is then distributed through the plane via Wi-Fi.

The companies say Gogo is safe and won’t interfere with the plane’s operation. It is government-approved, and pilots can shut the system off should they deem it necessary.

Gogo has some limitations. The service plans to allocate its capacity so that low-bandwidth activities like Web surfing and email take priority over high-bandwidth ones like streaming video. That means you may find video to be slow and halting.

And Gogo is a North American, land-based service only. It won’t work over the oceans and, for now, it won’t work on other continents.

But for U.S. travelers who want to stay connected in the air, Gogo does the job.

• Find all of Walt Mossberg’s columns and videos online, free, at the new All Things Digital Web site, http://walt.allthingsd.com. Email him at mossberg@wsj.com.

Unfortunately, every attempt at this concept has included too many compromises to justify their often surprisingly high prices. I’ve been testing the latest effort at such a device, the Eee PC, from a Taiwan-based laptop maker called Asus. It does better than some of the earlier contenders in certain respects, such as text entry and price. But it still is likely to prove unsatisfying for many road warriors.

Asus doesn’t even call the Eee a computer, referring to it as a “mobile Internet gadget.” Instead of using Microsoft Windows as its operating system, the Eee uses a specially designed version of the open Linux operating system, and comes preloaded with a variety of open-source programs for Web browsing, performing office tasks, playing music and videos, running games and managing photos.

The Eee has a much smaller footprint than even the subnotebook category of laptop, such as the much-publicized MacBook Air unveiled by Apple this week (which I’ll review after I have thoroughly tested it), or subnotebooks from Sony and Lenovo. It weighs a mere two pounds, is just under 9 inches wide and just over 6 inches deep. It is thicker than the new Apple and some other subnotebooks, ranging from 0.79 inches at its thinnest point to 1.26 inches at its thickest. The overall effect is small, but stubby.

The Eee’s price is only a fraction of what typical subnotebooks cost — from $300 to $500, depending on configuration. The model I tested, called the Surf, is the base $300 entry. With its pastel blue lid, and tiny size, it looks like something Barbie might use. But it can perform real work, even though it comes with only 512 megabytes of memory and a scant two gigabytes of storage space.

One reason the device costs and weighs so little is that there is no hard disk. Files are stored on memory chips. It is possible to add storage by popping in a flash memory card or by connecting a USB drive to one of the three USB ports.

Unlike some computers in its category, the Eee isn’t a tablet. It takes the clamshell form of a traditional laptop and, when opened, reveals a full, if very cramped, keyboard. By including a real keyboard and charging so little, Asus has overcome two of the problems that plagued Samsung’s Q1 ultramobile computer awhile back.

Asus Eee PC

The user interface on the Eee is simple and clear. It consists of tabs labeled Internet, Work, Learn, Play, Settings and Favorites. Each tab contains large, colorful icons. For instance, the Work tab includes icons for Documents, Spreadsheets and Presentations. These tabs lead to various modules of the free OpenOffice suite, a competitor to Microsoft Office.

The Internet tab has various icons, such as Web Mail, Web and Wikipedia, that open the Firefox Web browser. You get to this tabbed screen by just pressing a Home button.

In my tests of the Eee, I was able to use all manner of Web sites, send and receive Web-based email, compose and open Microsoft Word documents from other computers, play music, and view photos.

So, with a low price, a small size, a real keyboard, and a clean user interface, what’s not to like about the Eee?

Well, for starters, its tiny 7-inch display is just too stingy for serious work. You can make up for a small screen size with high resolution, but the 800 by 480 resolution on the Eee — which can’t be changed — is so wimpy that very few lines of text can be seen at any one time. This means you’ll have to do so much scrolling, it’s likely to drive you crazy.

Also, the lack of a hard disk, and the relative paucity of truly simple Linux software, means that most nontechie users will be stuck with the included programs, which can’t be removed and which don’t include a calendar or contacts program, or even an email program. You can only use Web-based email.

And just below the Eee’s simplified user interface lurks the complicated terminology and software design characteristic of Linux. Some error messages I saw were indecipherable.

Beyond that, many of the Linux programs included were far cruder and harder to figure out than, say, Microsoft’s Photo Gallery or Apple’s iTunes. The Eee wouldn’t automatically reconnect to a known wireless network, and it wouldn’t recognize my Kodak digital camera.

Some of these problems can be solved if you install Microsoft Windows XP on the Eee. Asus includes instructions on doing so. But you have to supply your own copy of Windows.

The Eee is a valiant effort, but it still has too many compromises to pry most travelers away from their larger laptops.

Email me at mossberg@wsj.com. Find all my columns and videos online, free, at the new All Things Digital Web site, http://walt.allthingsd.com.

On Jan. 15, Microsoft will be releasing its first new version of Office for the Mac in nearly four years. It is called Office 2008, and it has two big changes from the current version, Office 2004.

For one, it is the first edition of Mac Office designed specifically for the new Intel-based Macs that Apple began rolling out two years ago. While the old Office ran adequately on the new Macs, it was slow to launch and slow to perform certain operations.

Second, the new Mac Office now reads and writes a new set of file formats Microsoft introduced a year ago in the latest Windows version of Office, called Office 2007. Mac owners receiving files in these new formats had been forced to employ separate and clumsy file converter programs.

Now, once again, the Mac version of Office can handle all the same Word, Excel and PowerPoint files — in both old and new formats — created in Windows and vice versa. No translation or conversion is necessary. The files just open and save as they do in the Windows version.

I’ve been testing the new Mac Office on two different Intel-based Macs: an early MacBook Pro laptop and a new iMac desktop. On both machines, Office 2008 launched and ran far more rapidly and smoothly than Office 2004 did.

I also tested Office 2008 with a variety of documents created in the Windows version using the new file formats, which can be identified by four-letter file name extensions that end in the letter “x.” All opened rapidly and perfectly in the new Mac version.

As in the latest Windows version, the new Mac Office 2008 allows you to opt to continue to save automatically all your files in the old, familiar formats-DOC for Word, XLS for Excel and PPT for PowerPoint. But, if you want to switch to the new formats, or need to use a file you receive that was created in them, you can now do so with ease.

Like its predecessors, the new Mac Office differs in one major respect from its Windows cousin: It lacks Outlook, the famed, if bloated, program for handling email, calendar and contacts. Instead, Office 2008 has a new version of Microsoft’s Mac counterpart to Outlook, called Entourage, which performs the same tasks but doesn’t use Outlook’s file format. Like Outlook, Entourage can work with the Microsoft Exchange servers used by corporations, as well as with consumer email systems.

Office 2008 for the Mac has some new features, but it isn’t nearly as radical an overhaul as the latest Windows version was. While the latter junked all the menus and traditional toolbars in Word, Excel and PowerPoint, the new Mac version retains the familiar menus and toolbars. It doesn’t use the so-called Ribbon, a band of icons that is the signature feature of Windows Office 2007.

The new Mac Office, however, does include a new user-interface feature called the Elements Gallery, a narrow strip across the top of the document that lets you easily summon and insert canned features for laying out documents. For example, in Word, you can quickly insert a handsome cover page. In Excel, you can rapidly add a specific type of chart or a spreadsheet preconfigured, for instance, as an invoice. In PowerPoint, you can quickly add customized slide themes and layouts.

There is also a Publishing Layout View in Word that speeds the creation of things like newsletters, and a Ledger Sheet feature in Excel for creating home and small-business budgets.

In my tests, I ran into a few minor glitches. I had to edit my rules for sorting email in Entourage to get them to work and, at first, I was unable to add new spellings to my custom dictionary in Word, though that problem went away. But, generally, the program worked well.

The standard edition of the new Office costs $400, or $240 to upgrade your current version. There is a deluxe edition, which includes a professional media-management program, for $500, or an upgrade price of $300.

For most average users, however, I recommend the Home and Student edition for just $150 that can be legally installed on up to three different Macs. This inexpensive edition has full versions of Word, Excel, PowerPoint and Entourage, but doesn’t work with Exchange servers.

Microsoft is also running a sale, through Jan. 14, under which anyone buying Office 2004 gets a coupon that allows them to receive the high-end version of Office 2008 for just a shipping and handling fee of $6.99.

Microsoft Office 2008 for the Mac is a solid program that I can recommend for anyone with a new Mac. It’s not revolutionary, but it does the job.

Email me at mossberg@wsj.com. Find all my columns and videos online, free, at the new All Things Digital Web site, http://walt.allthingsd.com.

The most tangible example of this new approach is Dell’s XPS One desktop — an elegant, handsome, cleverly designed one-piece computer. If it didn’t have the Dell logo on it, the XPS One might be mistaken for a product of the PC industry’s design leaders, Apple or Sony.

Like Apple’s iconic iMac, the XPS One looks like it’s simply a sleek, flat-panel monitor. The guts of the computer have been stuffed into the back of the screen.

But this new Dell is no mere iMac clone. It makes its own style statement, even though it shares the same 20-inch widescreen display and a similar Intel dual-core processor with the base-model iMac. Where the iMac is squarish and silver, the XPS One is all black and rectangular, with speakers attached to the sides and a wide glass base. It looks more like a small TV set than a computer and, in fact, comes with a built-in TV tuner.

In my tests, I found the XPS One to be much better designed and equipped than Gateway’s iMac competitor, also called the One. In fact, the Dell XPS One is the first Windows all-in-one desktop I’ve tested that I believe matches or exceeds the iMac in hardware design. That’s no small feat, especially coming from Dell.

Unlike the Apple, for example, the Dell has a built-in slot for camera memory cards. It comes standard with a wireless keyboard and mouse, which cost extra on the iMac. Its screen can be turned off with the touch of a button without turning off the computer itself. Its USB and headphone ports are arrayed conveniently on the side, instead of mainly at the rear, as on the iMac.

And, when you wave your hand in front of the black border to the right of the screen on the XPS One, a set of blue, back-lit touch controls magically appear for controlling the playback of music or video. They go away after a few seconds. The Dell also comes with a free year of 10 gigabytes of online backup.

For my tests, I used the least expensive standard configuration of the XPS One, which can be ordered for $1,499 at dell.com/theonepc. It came with two gigabytes of memory (twice the comparable iMac’s standard amount), a 250 gigabyte hard disk and Wi-Fi wireless networking, unusual in Windows desktops.

The computer performed crisply and well for me. I installed several popular third-party programs that weren’t included, such as Microsoft Office, the Firefox Web browser, Apple’s iTunes and Adobe Reader. All worked fine.

I also successfully tested the built-in TV function, which requires a cumbersome external attachment to work with a cable box. I was able to view and record TV shows, something you can’t do out of the box on an iMac.

I still recommend the iMac over the XPS One for several reasons other than hardware design. First, there’s the software. I believe Apple’s operating system, Leopard, is superior to the new Windows Vista operating system, the only choice on the XPS One. In my tests, a reboot of the XPS One took more than twice as long as a reboot of the iMac.

And I regard Apple’s built-in software, especially the iLife multimedia suite, as superior to the Dell’s built-in software, which includes a group of Adobe multimedia programs that are less well integrated and more complex.

The XPS One, unlike the iMac, also came with a bunch of craplets — trial software like Yahoo Music and come-ons for online services like NetZero.

Second, the iMac, unlike the Dell, is immune to the vast majority of malicious software floating around, so you don’t have to run annoying, memory-hogging security programs. The first time I turned on the beautiful Dell I was met with a warning that I had “multiple security problems,” and was led to install a security suite in a complex and tedious process.

Third, defying popular perception, the iMac costs less than the XPS One. The base, 20-inch iMac costs $1,199 — about $300 less. And even if you double the memory, and add a wireless keyboard and mouse to match the Dell, it’s still $1,399 — $100 less than the base XPS One (though Dell is currently running a sale that wipes out the $100 gap). Even the cheapest iMac has a dedicated video card with its own memory, something the base XPS One lacks.

Plus, while Dell offers only 20-inch screens on the XPS One, Apple has higher-end iMacs with huge 24-inch screens for the same price, or less, than the higher-end Dells.

Still, if you want a stylish Windows Vista machine that runs well and won’t cost a fortune, the XPS One fits the bill, despite its unlikely heritage.

• Email me at mossberg@wsj.com. Find all my columns and videos online free at the new All Things Digital Web site, http://walt.allthingsd.com.

But in recent weeks, I’ve been bombarded by reader emails asking for Mac-buying advice. So, here’s a quick guide — a sort of Mac FAQ — to shopping for a Macintosh. As with my Windows guides, this is aimed at average, mainstream users doing typical tasks, not techies or businesses or hobbyists.

Q. Who should consider a Mac?

A. Pretty much every average consumer using a computer should at least look at the Mac. It combines gorgeous hardware with an operating system I consider superior to Windows, with better built-in software. It can even run Windows programs if you buy and install a copy of Windows. And unless you do that, you won’t be vulnerable to the vast array of viruses and spyware that threaten Windows users. Only a handful, so far, have been written to run on the Mac operating system, OS X.

Q. Who shouldn’t consider the Mac?

A. People who spend much of their time playing cutting-edge games should stick to Windows computers, because there are far fewer games written for OS X. Apple doesn’t offer hardware tuned for serious gaming. People looking for the lowest-price PCs should also avoid the Mac, because Apple’s cheapest model, the Mac Mini, costs $599.

Another group that should shun Apple’s computers are people who depend for support on corporate IT departments that are either ignorant about, or hostile to, the Mac. Finally, if you know and like Windows, and expect mainly to use Windows programs, stick with a Windows PC.

Q. Can I run Microsoft Office on a Mac?

A. Yes. Microsoft makes a Mac version of Office, which uses the same file formats that Word, Excel and PowerPoint for Windows have used for years. A new version of Office for the Mac is due in January and it will handle the new file formats Microsoft introduced this year. But the Mac version of Office omits Outlook. It has a similar program called Entourage, but Entourage can’t use Outlook data files. If you want a Mac but must have Outlook, you will have to install Windows.

Q. Can I use all my Windows files on a Mac?

A. Out of the box, Macs can handle all the common file types Windows machines create, including text files, pictures, songs and Adobe PDF files. The Mac even comes with a simple word processor that can open Microsoft Word files.

However, some specialized Windows programs create files that the Mac can’t handle out of the box. And the Mac version of Quicken has a difficult time properly handling Windows Quicken files. If you are a Quicken fan, install Windows and run the Windows version.

Q. Can I mix Macs and Windows on the same home network?

A. Macs can plug and play with most brand-name wired and wireless routers, and can share Internet connections with Windows PCs.

Q. How are Macs at Web surfing?

A. Fine. Apple’s built-in Safari browser is very good and the Mac version of Firefox is essentially identical to the Windows version. However, Macs lack an up-to-date version of Microsoft’s Internet Explorer, so you will have to install Windows if you need IE.

Q. Can Macs run standard peripheral hardware?

A. Macs can run nearly all keyboards, mice and printers that use USB connections, even ones that don’t explicitly say they run on Macs.

Q. What desktops does Apple offer for consumers?

A. Apple’s main consumer desktop is the one-piece iMac, which I regard as the best consumer desktop on the market. It comes in four models, with built-in 20-inch or 24-inch, flat-panel screens at starting prices ranging from $1,199 to $2,299.

Q. How about Mac laptops?

A. There are two. The entry-level MacBook has a 13-inch screen and a starting price of $1,099. The high-end MacBook Pro comes with either a 15-inch or 17-inch screen and starts at $1,999. Apple currently doesn’t offer a smaller laptop for road warriors, but there are persistent rumors that it will do so soon.

Q. What minimum specs should I look for on a Mac?

A. All Macs come with at least one gigabyte of memory — twice the minimum required for the new version of OS X, called Leopard. If you can, get two gigabytes. Apple charges a lot for extra memory, but you can buy it for less at stores and online providers.

Macs use the same dual-core Intel processors and graphics systems as many mainstream Windows computers; and, as with Windows, I wouldn’t pay extra for greater processor speed.

The iMac comes with at least a 250-gigabyte hard disk, and Mac laptop hard disks start at 80 gigabytes. Mainstream Windows desktops typically start with larger hard disks. But Apple offers much larger disks as options, which you should consider if you store a lot of photos, music and video files.

Email me at mossberg@wsj.com. Find all my columns and videos online free at the new All Things Digital Web site, http://walt.allthingsd.com.

So, I have steered away from recommending Linux, the free computer operating system that is the darling of many techies and IT managers, and a challenger to Microsoft’s dominant Windows and Apple’s resurgent Macintosh operating system, OS X. Linux, which runs on the same hardware as Windows, has always required much more technical expertise and a yen for tinkering than average users possess.

Lately, however, I’ve received a steady stream of emails from readers urging me to take a look at a variant of Linux called Ubuntu, which, these folks claimed, is finally polished enough for a mainstream user to handle. My interest increased when Dell began to sell a few computer models preloaded with Ubuntu instead of Windows.

I’ve been testing one of those Dell Ubuntu computers, a laptop called the Inspiron 1420N. I evaluated it strictly from the point of view of an average user, someone who wouldn’t want to enter text commands, hunt the Web for drivers and enabling software, or learn a whole new user interface. I focused on Ubuntu and the software programs that come bundled with it, not on the hardware, which is a pretty typical Dell laptop.

My verdict: Even in the relatively slick Ubuntu variation, Linux is still too rough around the edges for the vast majority of computer users. While Ubuntu looks a lot like Windows or Mac OS X, it is full of little complications and hassles that will quickly frustrate most people who just want to use their computers, not maintain or tweak them.

Before every passionate Linux fan attacks that conclusion, let me note that even the folks who make and sell Ubuntu agree with it. Mark Shuttleworth, the South African-born founder of the Ubuntu project, told me this week that “it would be reasonable to say that this is not ready for the mass market.” And Dell’s Web site for its Ubuntu computers warns that these machines are for “for advanced users and tech enthusiasts.”

So, what do I mean when I say Ubuntu is too rough around the edges for average users? Here are some examples.

There is no control panel for adjusting the way the touch pad works, and I found it so sensitive that I was constantly launching programs and opening windows accidentally by touching the thing. Every time the computer awoke from sleep, the volume control software crashed and had to be reloaded.

When I tried to play common audio and video files, such as MP3 songs, I was told I had to first download special files called codecs that are built into Windows and Mac computers. I was warned that some of these codecs might be “bad” or “ugly.”

To get the computer to recognize my Kodak camera and Apple iPod, I had to reboot it several times. When it did find the iPod, it wasn’t able to synchronize with it. Playing videos was a bad experience, with lots of flickering and freezing. Oh, and there’s no built-in software for playing commercial DVDs.

The Ubuntu-equipped Inspiron 1420N starts at $744, but the configuration that Dell lent me for testing sells for $1,415. The same unit equipped with Windows Vista costs $1,524. The Ubuntu version includes OpenOffice, the free office suite that competes with Microsoft Office. Dell charges an added $149 for Microsoft Office.

Ubuntu and other versions of Linux have several advantages. Unlike Windows and OS X, they’re free. Unlike Mac OS X, they can be run on the least-expensive popular hardware configurations. Unlike Windows, but like the Mac, they are essentially free of viruses and spyware. And unlike Windows and Mac OS X, they are built and constantly improved by a world-wide network of developers, professional and amateur — the so-called open-source concept that produced the excellent Firefox Web browser.

It makes sense that all the best software brains can’t be located in just two places: Redmond, Wash., where Microsoft is based, and Cupertino, Calif., Apple’s base. And plenty of people reading this have had lots of frustrations with the two better-known operating systems, especially Windows, whose latest iteration, Vista, is disappointing in many ways.

But open source is a two-edged sword. While it draws on smart developers from many places, nobody is ultimately responsible for the quality of the product, and open-source developers often have an imperfect feel for how average people use software. A European company called Canonical is the “commercial sponsor” of Ubuntu and provides support. But it’s largely focused on corporate and techie users. Average Ubuntu users are likely to have to wade through online forums, often written in technical language, to get help.

Dell and Canonical tell me there are complex workarounds for some of the problems I encountered, and that built-in improvements are planned for others. But for now, I still advise mainstream, nontechnical users to avoid Linux.

Email me at mossberg@wsj.com. Find all my columns and videos online free at the new All Things Digital web site, http://walt.allthingsd.com.

And yet, last week, Apple brought out a new spreadsheet program called Numbers, thus completing one of its least-known products: a productivity suite called iWork. The iWork ‘08 suite, which competes with the Macintosh version of Microsoft Office, also includes a word-processing program called Pages and a presentation program called Keynote. The two were upgraded last week. IWork costs $79, about half the price of the lowest-cost version of Microsoft Office, which sells for $149.

In the past 10 years, Apple has out-designed Microsoft and its hardware partners in a number of key areas. But can Apple really take on Microsoft in the category of productivity software, where Office rules on both Windows and the Mac? To find out, I’ve been testing the new iWork, which runs only on the Mac, against the Mac version of Office.

My verdict: iWork ‘08 is a nice product, capable of turning out sophisticated and attractive word-processing, presentation and spreadsheet documents. It can even read Microsoft Office documents, whether created on the Mac or on Windows computers, and can save documents in Microsoft Office formats so they can be opened in Office on the Mac or on Windows.

But iWork simply isn’t as powerful or versatile as Microsoft Office, especially when it comes to word processing and spreadsheets. And it suffers from a design that places far more emphasis on making documents look beautiful than on the nuts and bolts of the actual process of writing and number-crunching.

There’s one big omission in iWork: It has no integrated email, contacts and calendar module comparable to Outlook in Windows or to Entourage, the Outlook equivalent that’s a part of the Mac version of Microsoft Office. Apple decided to rely on the very good email, calendar and address book programs that it builds into every Mac.

But iWork has one big plus: It’s the first Mac office suite that can open (though not create) files in the new formats Microsoft introduced in the Windows version of Office earlier this year. The Mac version of Office won’t do that until Office 2008 is out in January.

The new Numbers spreadsheet has some refreshing innovation that makes it far more approachable for casual spreadsheet users than Microsoft Excel often is. Numbers allows you to place multiple spreadsheet tables, plus charts and graphics, on a blank canvas that you can arrange any way you want. Each of the spreadsheet tables functions like an Excel spreadsheet with individual cells able to hold numbers, text or formulas.

Numbers has some other nice features to make things simpler. Any cell meant to contain a value you type in can be controlled with a slider or up-and-down arrows, so you can rapidly see how different numeric values would alter calculations without a lot of retyping.

I also found that Numbers made it easier than Excel to sort columns, and to add or move columns and rows. It’s also easier to create formulas using the actual names of columns and rows rather than their number/letter coordinates. And Numbers lets you drag and drop common formulas, such as Sum and Average, to the bottom of a column of numbers.

For real spreadsheet jockeys, however, Numbers is wimpier than Excel. It has only about half as many functions for making calculations and doesn’t do pivot tables.

The Pages program was originally more of a page-layout program than a writing tool. The new version attempts to fix this imbalance with a less artsy word-processing mode. But the effort is only partly successful. It still de-emphasizes some writer-friendly features. For instance, its auto-correct function is much weaker than Word’s. Another example: In Word, to see how many words your document contains, you just glance at the bottom of the screen. In Pages, you must dig down into a submenu to find the answer. The command for showing invisible formatting marks also is harder to find than in Word.

The strongest part of iWork is Keynote, the presentation program, which still makes it easier than Microsoft’s PowerPoint does to make rich, beautiful slide shows. The new version isn’t a major overhaul, but it includes a new feature called Instant Alpha that makes it easy to eliminate unwanted backgrounds from photos.

In my tests, importing and exporting documents between iWork and Office worked fine for simple files. But fidelity isn’t always perfect, especially in Numbers, where missing Excel functions or Numbers-only features don’t carry over.

If you’re a Mac user with basic word-processing and spreadsheet needs, and a strong emphasis on design, iWork is good choice, especially if perfect compatibility with Microsoft Office isn’t a high priority. But for office-suite users more concerned with function than form, I’d recommend sticking with Office.

Email me at mossberg@wsj.com. Find all my columns and videos online free at the new All Things Digital Web site, http://walt.allthingsd.com.

Some devices, like Treos and full-size BlackBerrys, opt for the larger size and the keyboard, while others assume you’ll peck out email or Web addresses on a phone keypad.

I’ve been testing a new $295 smart phone from Helio, an upstart company based in Los Angeles, that provides an elegant solution to this design problem. It’s called the Helio Ocean and it can look like either a standard voice phone or a keyboard-equipped email and Web device, depending on which way you open its unusual two-way sliding mechanism.

The Ocean also has some very nice software touches to complement this clever hardware design.

It isn’t as slender as some of its competitors and it has a few downsides, but the Ocean is an innovative, thoughtfully designed smart phone that advances the state of the art. It goes on sale over the next week or so at helio.com and in some retail stores later this month.

Helio not only designed the Ocean, but the phone works on Helio’s own cellphone service, which runs on Sprint’s network at broadband speeds. It lacks Wi-Fi wireless networking.

Plans with unlimited data access range from $65 to $135 a month, depending on the number of voice minutes. For $145 a month, you can get unlimited data and minutes.

When closed, the Ocean is just a roomy screen with some buttons at the top and bottom of a black rectangular body with rounded corners. If you hold it vertically with the screen in portrait mode and slide the screen up, a standard phone keypad is revealed that you can hold to your ear when making calls, just as on a standard voice phone.

If you turn the Ocean horizontally so its screen is in landscape mode and slide it up, a full typing keyboard is revealed that puts you in a comfortable position to compose messages and surf the Web. All the main functions are available in both modes and you can use a headset in either mode.

The software is smart, too. When you physically switch the Ocean from one orientation to the other, the screen display switches between portrait and landscape modes automatically. If you answer the phone while in horizontal landscape mode and you aren’t using a headset, the call automatically is placed in speakerphone mode, because it would be clumsy to hold the Ocean to your ear in that configuration. If you slide the keyboard closed and switch to vertical mode, the call continues and the speakerphone is automatically turned off.

When closed, the Ocean looks a bit stubby but it’s actually slightly smaller in every dimension than a Treo 700 — although it gets larger when the keyboard is exposed.

Voice calls were clear and crisp, and the speakerphone function worked well. It was easy to add numbers to the address book.

From the main screen, you can just start typing anything and the Ocean will either search your address book for the characters you type or initiate a Web search. Web-search results are presented in multiple search engines, including Google and Yahoo, Amazon and Wikipedia, which are arrayed in tabs.

I found the keyboard easy to use and was able to attain good accuracy on it while typing with my thumbs. However, the space between the top row of keys and the bottom edge of the screen is a bit cramped; it took some adjustment to thumb-type well on that row of keys.

The Ocean comes preconfigured for all the major consumer email services, including Yahoo, AOL, Hotmail and Gmail. You can manually add others. The Ocean also supports Microsoft Exchange email.

Unlike a Treo or a Windows Mobile phone, the Ocean doesn’t allow editing of Microsoft Office documents. You can only view them as text files and, in my tests, even that didn’t work. Helio plans new software that would allow the documents to display properly.

Similarly, the Ocean works out of the box with a variety of instant messaging services, including AIM, Yahoo and Windows Live Messenger. It also has multiple media functions. It sports a two-megapixel camera with flash and decent built-in software for displaying photos, and playing music and videos. It also accepts memory cards for expanded storage.

You can simply plug the Ocean into a Windows or Macintosh computer and drag photos, songs and videos onto its internal memory or memory card, if they are in a supported format. But in my tests of this, some photos wouldn’t display properly and none of the album art showed up in my MP3 songs. Helio says the album art will show up if you use synchronization software on Windows, instead of simply dragging the files over.

Despite some limitations, the Helio Ocean is an impressive device that’s fun to use.

• Email me at mossberg@wsj.com. Find all my columns and videos online free at the new All Things Digital Web site, http://walt.allthingsd.com.

Kodak’s main weapon in this new war is cheaper ink. Traditionally, H-P and other makers have sold the printers for relatively little, then made most or all of their money on the ink cartridges.

So, Kodak decided to reverse that business model. Its three new printers start at $149.99, not sub-$100 bargain prices. But its black ink cartridges cost just $9.99, and the color ones — which combine five color inks — just $14.99. And these are standard-capacity cartridges, not small or starter versions. Comparable H-P cartridges vary in price, but can easily cost double that, or more.

Kodak hopes consumers will be willing to spend more upfront for the printer to save later on the ink.

In a counter-move, H-P announced Tuesday that it will also be introducing new lower-price cartridges. But these new low-end cartridges will work only on future printers (and a few very recent models). And they will hold less ink than today’s standard. Plus, they will still cost more than Kodak’s cartridges: $14.99 for black and $17.99 for the combined color versions. H-P will also start selling larger-capacity “value” cartridges for the new printers that will cost about twice as much as the low-end ink, but print up to triple the number of pages.

How good are Kodak’s new printers? After all, cheaper ink isn’t really a bargain if the printer is lousy. To find out, I’ve been testing Kodak’s midrange model, the EasyShare 5300, which costs $199.99. It’s an “all-in-one” machine that combines a printer with a flatbed copier and scanner.

I compared this new Kodak with a roughly comparable all-in-one H-P model, the Photosmart C6180. This particular H-P model costs $100 more than the Kodak, because it includes some additional features. But H-P says that this printer has the same printing, scanning and copying quality and speeds, in the typical scenarios I tested, as H-P’s C5180, the direct competitor of the Kodak 5300, which costs the same.

My conclusion was that the Kodak EasyShare 5300 is a pretty good printer, with a good enough combination of quality, speed and functionality to satisfy people attracted by the lower ink costs. In my tests, it was better than the H-P at some things and worse at others.

One caveat: I didn’t try to verify Kodak’s claim that, overall, its printouts cost a lot less than H-P’s. Such claims depend on very specific sorts of test files produced and tested in labs. H-P disputes Kodak’s testing methodology and claims that Kodak’s printout costs are “about the same or only slightly lower than H-P’s.”

Also, the particular H-P models with which the Kodak printers most closely compare use a different ink system than most other H-P home inkjet printers. Instead of using one combined color cartridge that can cost over $30, they use five smaller separate ones that cost $9.99 each.

I decided to avoid settling this technical dispute and to just judge the printers using home photos and text pages from Microsoft Office that I considered typical. I used both printers at normal quality levels and didn’t enable any special quality or speed settings. I tested them with a Windows XP computer, though both printers also work with Macs and with the new Windows Vista.

In general, the H-P was a little faster, but not dramatically so. And the H-P has built-in networking, while the Kodak doesn’t. The H-P also has a better user interface, in my opinion. Kodak’s can be clumsy.

But the Kodak has a cool scanning feature the H-P lacks. You can place three or four photos on its glass plate at once and the printer will separate them automatically into individual images and scan them as separate files — as long as they aren’t aligned too crookedly. To do this on the H-P, you must manually draw lines around each photo with the H-P software.

When I compared plain-paper printouts, in black and white, and color, the printers were about equal in quality. The H-P was a tad faster, but the Kodak was plenty quick.

On photos, I had a mixed result. The 4×6 snapshots of family scenes came out better, to my eye, on the Kodak. They seemed sharper and brighter than the same files printed on the H-P. But I had just the opposite result when scanning several 20-year-old photos into the two machines. The resulting files produced by the H-P seemed sharper and brighter. The Kodak scans, while warmer, seemed fuzzier.

The worst feature of the Kodak is the way it switches between its plain-paper feed tray and its special separate tray for 4×6 snapshot-size photo paper. On the Kodak, you must manually push in and pull out the photo tray to switch between types of paper. The H-P handles this switch without any pushing or pulling.

Overall, however, the Kodak is a good enough first effort to get the company into the game.

• Email me at mossberg@wsj.com. See video versions of my reviews at wsj.com/mossbergvideo.