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		<title>Motorola's Droid Is Smart Success for Verizon Users</title>
		<link>http://ptech.allthingsd.com/20091104/motorolas-droid-is-smart-success-for-verizon-users/</link>
		<comments>http://ptech.allthingsd.com/20091104/motorolas-droid-is-smart-success-for-verizon-users/#comments</comments>
		<pubDate>Thu, 05 Nov 2009 02:10:06 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/?p=1069</guid>
		<description><![CDATA[The new Motorola Droid phone is best super-smart phone Verizon offers, writes Walt Mossberg.]]></description>
			<content:encoded><![CDATA[<p>Verizon Wireless customers tend to love the company&#8217;s fast 3G network. But many tech-oriented Verizon loyalists gripe about the carrier&#8217;s high-end smart phones, which haven&#8217;t matched the cachet and versatility of the Apple iPhone sold by AT&#038;T (T). In fact, some Verizon customers have switched to AT&#038;T simply to get an iPhone.</p>
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<p>But this week, Verizon (VZ) is rolling out a device that finally gives it a more credible alternative. This new $200 phone is the Motorola Droid and it&#8217;s the first Verizon model to run Google&#8217;s (GOOG) Android smart-phone operating system. I&#8217;ve been testing the Droid, and while it has some significant drawbacks, I regard it as a success overall. It&#8217;s the best super-smart phone Verizon offers, the best Motorola (MOT) phone I&#8217;ve tested and the best hardware so far to run Android. I can recommend the Droid to Verizon loyalists who have lusted for a better smart phone, but don&#8217;t want to switch networks.</p>
<p>Like the iPhone, the Droid is really a powerful hand-held computer that happens to make phone calls, and is a platform for numerous third-party programs, or apps. Currently, Android offers over 12,000 apps. That is just a fraction of the 100,000 apps available for the iPhone, but it&#8217;s well above what the newer BlackBerry or Palm (PALM) phones offer.</p>
<p>The Droid is also the first phone that runs the 2.0 version of Android, which sands off some of the rough edges of Google&#8217;s platform and adds some features—notably, a free voice-prompted turn-by-turn navigation program. Android still isn&#8217;t as slick or fluid as the iPhone&#8217;s OS, in my view, but it has some functionality Apple (AAPL) omits, including the ability to run multiple third-party apps simultaneously.</p>
<p>The Droid is a handsome, squared-off device with a gorgeous, huge, high-resolution screen, bigger and sharper than the iPhone&#8217;s. There&#8217;s also a slide-out physical keyboard. It&#8217;s only a tad longer and thicker than the Apple product. But it&#8217;s 25% heavier, which makes it less comfortable to carry around in a pocket.</p>
<p>The Droid also has a higher-resolution camera than the iPhone&#8217;s: five megapixels versus three megapixels. And the camera has a flash, which the Apple lacks. In my tests, pictures came out OK, though not dazzling, and videos I shot were quite good.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AS331_PTECH_DV_20091104215853.jpg" width="262" height="394" alt="                    PTECH                " /><br />
<br />
Motorola&#8217;s Droid</div>
<p>The Droid&#8217;s large 3.7-inch screen looked great, but it lacks multitouch features, such as two-finger zooming, and it seemed less responsive than some other touch screens I&#8217;ve tested.</p>
<p>Battery life is listed at a whopping 6.4 hours, and, in my tests, the Droid easily lasted through the day on a single charge. Phone calls were crisp and clear, and I never suffered a dropped call. Verizon&#8217;s network was speedy and reliable for Web surfing, email and social networking. I copied some songs and videos onto the Droid by plugging it into a computer, and all played properly.</p>
<p>The Droid, whose $200 price comes only after a $100 mail-in rebate, requires a minimum $70 monthly service plan for two years, and text messaging costs extra. It comes with 16 gigabytes of memory, in the form of a removable card, and can handle up to a 32-gigabyte card. </p>
<p>Unfortunately for lovers of physical keyboards, I found the one on the Droid to be pretty awful. It has flat, cramped keys that induce too many typing errors, yet lacks auto-correction. I found myself using the virtual on-screen keyboard, which was pretty fast and accurate for me, and did include auto-correction.</p>
<p>Another downside: The Droid&#8217;s screen has only three panels for displaying apps, versus 11 on the iPhone, and some large apps, called widgets, hog much of the space on these panels.</p>
<p>Like the Palm Pre, the Droid tries to integrate social networking with contacts, though in a more limited way. It handles Google&#8217;s Gmail and Facebook, as well as Microsoft Exchange for corporate email and data. A nice feature lets you tap a contact&#8217;s picture and get instant options for ways to communicate.</p>
<p>The Droid can do some cool tricks with a couple of $30 optional docks, one for the car and one for the desk or nightstand. When placed in the car dock, the phone automatically displays a horizontal view with large buttons, including one for the built-in navigation system. In my tests, this navigation system worked pretty well, even showing photos of certain intersections. But it also gave me a couple of bad directions, such as sending me the wrong way at a fork in the road.</p>
<p>When placed in the desktop dock, the Droid displays the time and a different row of large icons from when it&#8217;s in the car dock, including music and an alarm clock.</p>
<p>I ran into one odd flaw with my test Droid, and with a second test unit tried by a colleague. Neither could send a photo via multimedia messaging to either my iPhone or her BlackBerry. Verizon was able to send pictures this way to my iPhone from other Droids, and it suspects some flaw in our test units.</p>
<p>The Droid is potentially a big win for Verizon, Motorola and Google, as well as for loyal Verizon customers. </p>
<p class="tagline">Find Walt Mossberg&#8217;s columns and videos online, free, at <a href="http://walt.allthingsd.com">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a></p>
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		</item>
		<item>
		<title>The CLIQ, Storm2 Join Long Parade of iPhone Threats</title>
		<link>http://ptech.allthingsd.com/20091014/the-cliq-storm2-join-long-parade-of-iphone-threats/</link>
		<comments>http://ptech.allthingsd.com/20091014/the-cliq-storm2-join-long-parade-of-iphone-threats/#comments</comments>
		<pubDate>Thu, 15 Oct 2009 02:02:09 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20091014/the-cliq-storm2-join-long-parade-of-iphone-threats/</guid>
		<description><![CDATA[Motorola's CLIQ and RIM's Storm2 are among the many interesting challengers to the iPhone.]]></description>
			<content:encoded><![CDATA[<p><em>(See Correction &#038; Amplification below.)</em></p>
<p>It&#8217;s raining smart phones. No, make that super-smart phones, the type of hand-held computer, like Apple&#8217;s iPhone or the models powered by Google&#8217;s Android software, that browse the Web well, have sophisticated communication functions and are made to run a wide variety of modern third-party apps. This holiday season, new super-smart phone models seem to be appearing weekly.</p>
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<p>So far, the king of this new field, in my view, remains its pioneer, the iPhone. Apple&#8217;s phone has its limitations, but its design, usability and versatility have kept it ahead. There&#8217;s a well-equipped iPhone model available for as little as $99, and the platform offers a staggering 85,000 downloadable apps. By comparison, there are around 10,000 apps for Android, 3,000 for the newer models of the Research in Motion (RIMM) BlackBerry, a few hundred modern apps for phones running the latest versions of Microsoft&#8217;s (MSFT) Windows Mobile software, and even fewer than that for Palm&#8217;s (PALM) Pre and its soon-to-be released little sibling, the Pixi.</p>
<p>But nobody is conceding the game to Apple (AAPL). A flood of new Android models is upon us, and RIM, which has a fanatical following for its BlackBerry models, is still potent despite the disappointment surrounding its first touch-screen model, the Storm.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AS038_ptech1_DV_20091014204348.jpg" width="262" height="262" alt="ptech1" /><br />
<br />
Motorola CLIQ</div>
<p>I&#8217;ve been testing two new contenders, and both represent second chances of sorts. One is the revised version of the BlackBerry Storm, called the Storm2, from Verizon (VZ). The other is the first super-smart phone from Motorola, the fading former phone leader. It&#8217;s an Android-based model called the CLIQ, which will be offered by T-Mobile.</p>
<p>Here&#8217;s a quick look at these two new pocket computers.</p>
<h5 class="subhed"><strong>Motorola CLIQ</strong></h5>
<p>The CLIQ is a hefty slider phone, with a touch screen on top and a slide-out physical keyboard underneath. It has a smaller screen than the iPhone or Storm, and comes with just two gigabytes of memory versus 16 gigabytes for the $199 iPhone. But the CLIQ claims six hours of talk time, an hour more than Apple&#8217;s device, and, unlike the iPhone, it has a removable battery and expandable memory. It also has a higher-resolution camera—five megapixels versus three megapixels. </p>
<p>It boasts all of the standard Android features. But what sets the CLIQ apart is that it&#8217;s built around the idea of consolidating all your communications and social networking, and making them easy to access. Motorola (MOT) does this with special software called Blur, part of which exists on the device itself and part on a special Motorola-run server.</p>
<p>Blur takes the form of special on-screen widgets. One constantly displays your own status on various services, such as Facebook and Twitter. Another, called Happenings, shows your friends&#8217; latest updates on social-networking services, without requiring you to enter separate apps. A third, called Messages, offers a quick snapshot of current emails and text messages from all your accounts. Each entry in your address book also displays the person&#8217;s social-networking status and information.</p>
<p>In my tests, all of these Blur features worked nicely and proved handy, except that I couldn&#8217;t get it to consolidate both of my Gmail accounts.</p>
<p>My biggest gripe was with the physical keyboard, which I found cramped and hard to use. The top row is too close to the bottom of the screen and, on the bottom row, I kept hitting the symbols key when I was aiming for &#8220;M&#8221; or &#8220;N.&#8221; So I found myself constantly resorting to the virtual on-screen keyboard, which worked pretty well.</p>
<h5 class="subhed"><strong>BlackBerry Storm2</strong></h5>
<p>The original Storm, RIM&#8217;s first phone without a physical keyboard, didn&#8217;t convert droves of traditional BlackBerry lovers. This was partly because it had an odd typing mechanism where the whole screen moved with each tap on the virtual keyboard. Also, the phone lacked Wi-Fi and, when held vertically, the device offered only a cramped on-screen keyboard with multiple letters on each key.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AS033_ptechJ_DV_20091014165602.jpg" width="262" height="394" alt="ptechJ" /><br />
<br />
BlackBerry&#8217;s Storm2</div>
<p>The Storm2 fixes all those flaws. The screen now stays still when tapped, providing tactile feedback electronically instead of mechanically. This allows for faster, smoother typing. The new model also has Wi-Fi. And you can now use a full, albeit squeezed, virtual keyboard in vertical mode.</p>
<p>In addition, while the dimensions haven&#8217;t changed, the Storm2 looks sleeker and has a few user interface refinements, like an on-screen Send button.</p>
<p>Overall, I found the Storm2 worked well in my tests. Battery life was decent, with 5.5 hours of claimed talk time, and typing was much improved, though I doubt it will satisfy lovers of physical keyboards.</p>
<p>The browser is still inferior to Apple&#8217;s, Google&#8217;s and Palm&#8217;s. And the traditional BlackBerry interface cries out for a major overhaul in a touch device like this, especially when you add a lot of apps. RIM&#8217;s menu and folder metaphor seems tired on this device.</p>
<p>Verizon hasn&#8217;t set a launch date or price for the Storm2, but it&#8217;s likely to appear in November at around $200.</p>
<p>The super-smart-phone war is still in its early stages. There are more and even better devices on the way, and Apple will have plenty of clever competition.</p>
<p><strong>Corrections &#038; Amplifications</strong></p>
<p>The Motorola CLIQ comes with two gigabytes of memory and the $199 iPhone comes with 16 gigabytes. A previous version of this column incorrectly expressed these figures as megabytes, not gigabytes. An earlier version of this column also mistakenly stated, based on a BlackBerry fact sheet, that the Storm2 will ship with two gigabytes of memory. Wednesday night, after the column was published, the company said the Storm2 will actually ship with 18 gigabytes of memory. </p>
<p class="tagline">Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site,<a href="http://walt.allthingsd.com."> walt.allthingsd.com.</a> Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</p>
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		<title>HTC's Hero May Be Your Scene</title>
		<link>http://ptech.allthingsd.com/20090930/sprints-htc-hero-may-be-your-scene-in-smart-phones/</link>
		<comments>http://ptech.allthingsd.com/20090930/sprints-htc-hero-may-be-your-scene-in-smart-phones/#comments</comments>
		<pubDate>Thu, 01 Oct 2009 01:02:02 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20090930/sprints-htc-hero-may-be-your-scene-in-smart-phones/</guid>
		<description><![CDATA[Walt Mossberg reviews the new Android-model phone, recommended for Sprint customers and others looking for something powerful and different.]]></description>
			<content:encoded><![CDATA[<p>Super-smart phones based on Google&#8217;s Android operating system have been relatively slow to take off since the first one appeared a year ago. Despite Google&#8217;s iconic brand, they have yet to develop the strong bond with U.S. consumers achieved by the Research in Motion (RIMM) BlackBerry or the Apple (AAPL) iPhone. And, after a year, Android has less than 10% of the 85,000 apps the iPhone now offers.</p>
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<p>But Android is beginning to blossom in the market for this class of device, which is really a hand-held computer that performs many laptop-like functions.</p>
<p>In August, T-Mobile began offering a new $200 myTouch Android phone. Motorola (MOT) will shortly launch a new $200 Android model called the CLIQ. And, on Oct. 11, Sprint (S) will start selling perhaps the most unusual Android phone so far, the $180 HTC Hero. I&#8217;ve been testing the Hero, a touch-screen phone without a physical keyboard that has some important distinctions from earlier Android models. In general, I like the Hero and can recommend it to Sprint customers, or others looking for something powerful, but different.</p>
<p>HTC, a veteran Taiwan-based maker of phones, has altered Android more than anyone else so far. It has been gradually developing its own signature software layer that sits atop phone operating systems. With the Hero, it has applied this software for the first time to an Android phone, and that&#8217;s what sets the Hero apart from its Android brethren. The latest, beefed-up, version of this HTC software is called &#8220;Sense.&#8221;</p>
<p>Sense includes handsome, large widgets with extra features that go beyond the vanilla Android experience supplied to everyone by Google (GOOG). So the Hero looks and behaves somewhat differently. For instance, a contact page in the address book application consolidates that contact&#8217;s Facebook and Flickr accounts. The music player and photo album look better, and the Hero with Sense can use Microsoft&#8217;s Exchange service to synchronize mail, calendars and contacts.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AR811_pjPTEC_DV_20090930151036.jpg" width="262" height="394" alt="pjPTECHjp" /><br />
<br />
Sprint&#8217;s HTC Hero</div>
<p>Sense also offers something called Scenes—entire collections of sets of screens and apps, either canned or customized, that can change the phone software&#8217;s look and feel. With just a couple of clicks, you could switch between a work-oriented &#8220;scene,&#8221; that prominently features apps such as a stock tracker and your work email, and an entertainment-oriented scene filled with the music player, photo album and other apps.</p>
<p>As with Sprint&#8217;s Palm (PALM) Pre, the Hero&#8217;s price is a bit deceptive. To get the phone for $180, you must remember to mail in a rebate form worth $100. At purchase, you have to put up $280. On the other hand, Sprint&#8217;s monthly fees can be much cheaper than those for other carriers. You&#8217;ll have to pay at least $70 a month to use the Hero, the same minimum fee that AT&#038;T charges iPhone owners. But Sprint&#8217;s fee, unlike AT&#038;T&#8217;s (T), includes unlimited text messaging and unlimited free calls to any mobile number on any network.</p>
<p>The Hero&#8217;s hardware isn&#8217;t especially beautiful. It&#8217;s a dull grey, noticeably thicker than the iPhone, with a smaller screen and six buttons plus a trackball, which adds another navigation option to the touch screen. It&#8217;s the same length as an iPhone, but is a bit narrower and lighter. It comes with just two gigabytes of memory, compared with eight gigabytes on the $99 iPhone and 16 gigabytes on Apple&#8217;s $199 model, though the Hero&#8217;s memory, unlike the iPhone&#8217;s, is expandable via a hard-to-reach slot under its removable back cover.</p>
<p>One big drawback is battery life. Sprint is only claiming up to four hours of talk time for the Hero, versus five hours for the Pre and iPhone. But, unlike the iPhone&#8217;s, the Hero&#8217;s battery is removable. Another drawback: I sometimes found the touch screen unresponsive, requiring multiple pokes at an icon.</p>
<p>On the plus side, the Hero has a much higher resolution camera than the iPhone&#8217;s or Pre&#8217;s—five megapixels versus three megapixels.</p>
<p>It also functions as a video camera, and in my tests, both still photos and videos I took looked very good. Phone calls, even on speaker phone, were clear and strong, and the phone has Wi-Fi and Bluetooth in addition to Sprint&#8217;s high-speed network, which in my view is better than its reputation. Web browsing was adequate.</p>
<p>HTC&#8217;s Sense gives the Hero seven screens on which to place apps, versus Android&#8217;s standard three screens. </p>
<p>And, in addition to the standard Android apps and the 8,000 downloadable apps from Android&#8217;s Market app store, there are a variety of large, beautiful HTC &#8220;widgets&#8221; you can use. The downside of these is that they can occupy an entire screen.</p>
<p>The most impressive widget is called People. It&#8217;s an address book in which each contact&#8217;s page features a scrolling bar at the bottom with icons that allow you to see that person&#8217;s most recent Facebook status, photos from Facebook and Flickr, plus emails and text messages she&#8217;s sent to you and recent calls between you. This is somewhat similar to Palm&#8217;s Synergy feature, which is also based around people.</p>
<p>Overall, I found the HTC Hero to be the best Android phone I&#8217;ve tested, and a worthy competitor to the iPhone, the BlackBerry and the Pre.</p>
<p class="tagline">Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://walt.allthingsd.com">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</p>
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		<title>New iPhone Is Better Model&#8211;Or Just Get OS 3.0</title>
		<link>http://ptech.allthingsd.com/20090617/new-iphone-is-better-model-or-just-get-os-30/</link>
		<comments>http://ptech.allthingsd.com/20090617/new-iphone-is-better-model-or-just-get-os-30/#comments</comments>
		<pubDate>Wed, 17 Jun 2009 17:00:38 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20090617/new-iphone-is-better-model-or-just-get-os-30/</guid>
		<description><![CDATA[Apple's new iPhone 3G S and OS 3.0 offer plenty of new features. But the software may be enough of a boost to keep many users from buying the new model, Walt Mossberg writes.]]></description>
			<content:encoded><![CDATA[<p>Apple Inc.&#8217;s iPhone has been a smashing success, redefining the smart-phone market and creating a new hand-held computing platform that has attracted over 50,000 third-party apps, or software programs, in less than a year. With its nearly identical sibling, the iPod Touch, it has sold a combined 40 million units since June 2007, when the computer maker plunged into the phone business.</p>
<p>But the iPhone is drawing increasing competition from entrenched smart-phone makers anxious to emulate the upstart. The most significant of these is Palm&#8217;s (PALM) impressive new Pre, which is off to a good start with an estimated 100,000 or so units sold since it launched on June 6.</p>
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<p>So, like a shark, Apple (AAPL) must keep moving. This week, it is introducing two new products designed to consolidate and increase its position as the leader in this new generation of hand-held computers. I&#8217;ve been testing both and I like them a lot, with some minor caveats.</p>
<p>One of the new products is a refreshed model of the iPhone itself, called the iPhone 3G S. It looks the same, but offers more speed, more memory, more battery life, and a few new features, including video recording and a better camera for still photos.</p>
<p>The second is OS 3.0, the third version of the iPhone&#8217;s operating system, which comes on the 3G S and also can be installed on all prior iPhones and Touches. It includes a much longer list of added features, some innovative and some long overdue catch-ups to other phones. These include such widely requested capabilities as cut, copy and paste; systemwide searching; a wider virtual keyboard; and a feature called MMS that allows users to send photos and videos directly to other phones without using email.</p>
<div class="media-CENTER" style="width:360px;"><img src="http://online.wsj.com/public/resources/images/OB-DW701_PTECHC_NS_20090617122129.jpg" width="360" height="687" style="float: none;" alt="iPhone Chart" />
</div>
<p>Apple last week also made a bold business move to complement these new products. It decided to keep making the current model, the iPhone 3G, and to slash its price by 50%, to $99. That&#8217;s an unheard-of price tag for a pocket computer of this power and versatility, and gives millions of additional consumers a reason to choose the iPhone instead of a competitor.</p>
<p>In my tests, both the new phone and the new operating system performed well, with a few small exceptions. I believe the two strengthen the iPhone platform, make it likely the iPhone will continue to attract scads of apps, and are good for consumers.</p>
<p>But I also regard these changes as more evolutionary than revolutionary, and I don&#8217;t think this latest iPhone is as compelling an upgrade for the average user as the 3G model was last year for owners of the original 2007 iPhone.</p>
<p>Current iPhone owners can get an improved product by merely sticking with their existing phones and upgrading to the feature-laden new operating system, which is free (it costs $10 for iPod Touch owners), rather than shelling out at least $199 for the new iPhone 3G S. And many new iPhone buyers can opt for the $99 3G model, which is not only cheaper, but also greatly improved by the new OS 3.0.</p>
<p>On the other hand, power users will crave the new model&#8217;s much-better performance, battery life, storage and other features. And some will want the new model because, unlike the current model, it&#8217;s capable of handling a new cellular network feature that, in the next few years, will offer double the current data speeds.</p>
<p>The new, free operating system is available for download starting June 17. The iPhone 3G S will go on sale June 19 for $199 for a version with 16 gigabytes of memory, and $299 for 32 gigabytes of memory. Those memory capacities are double the amounts offered on the previous model last year at the same prices, and far exceed the built-in memory on most competing smart phones.</p>
<p>These prices are for new U.S. customers on the AT&#038;T network, plus current owners who are eligible for what AT&#038;T (T) calls a &#8220;standard&#8221; upgrade. If you already own an older iPhone, you could pay $200 more to upgrade, depending on how far along you are in your two-year service contract and how much you spend monthly. But AT&#038;T, stung by criticism in recent days, has just decided to offer the lower, new-customer prices at launch to iPhone 3G owners eligible for upgrades at any time up to Sept. 30 of this year, even if they were originally told they&#8217;d have to pay the $200 premium.</p>
<p>Before I detail the new features and how they worked in my tests, let me state up-front what the new iPhone and its new operating system don&#8217;t deliver. The iPhone still lacks a physical keyboard. It still can&#8217;t run more than one third-party app at a time, as the Pre does. Its otherwise excellent Web browser still can&#8217;t play videos created in Adobe&#8217;s Flash software, which is widely used on the Web. And it still isn&#8217;t available on any U.S. carrier besides AT&#038;T.</p>
<p>Also, AT&#038;T won&#8217;t enable MMS until late this summer, even though dozens of other iPhone carriers in other countries are doing so immediately. And AT&#038;T hasn&#8217;t set a date by which it will offer tethering, a new iPhone feature that allows the device to be used as a modem for a laptop. Other carriers in other countries are allowing this right away.</p>
<p>Here&#8217;s a rundown of the most important new features of both the new hardware and software, and how they performed in my tests.</p>
<h5 class="subhed">The iPhone 3G S</h5>
<p><strong>Speed:</strong> To me, this is the most important feature of the new iPhone 3G S. In fact, the &#8220;S&#8221; in the name stands for speed. During my week of testing, the new model proved dramatically snappier in every way than my iPhone 3G. Its processor is 50% faster than in the prior model, and it sports a new graphics chip.</p>
<p>Applications opened much more quickly. Web pages loaded far faster. The camera was ready to use almost instantly. And I never once saw the occasional, annoying iPhone behavior where you strike a key while typing and it sits there, seemingly stuck, before you can continue.</p>
<p>Cellular-data speeds were about the same, but in repeated testing on different Wi-Fi networks, the 3G S racked up speeds 30% to 50% faster than on the 3G running at the same time on the same networks.</p>
<p><strong>Battery Life:</strong> On my 3G iPhone, I usually could make it through the day, but it was often a close call, with the battery indicator winding up in the red. By contrast, the new model did much better, never hitting the red zone and rarely requiring interim charging at the office or in the car, even though, because I was testing it, I was pounding it much harder than usual, making more voice calls, playing lots of videos and music, trying numerous apps, constantly downloading email from two accounts, and syncing two calendars over the air.</p>
<p>Apple claims about the same talk time for the new model as on the old, and about the same Web-surfing time over the cellular network. But it says the 3G S gets about 50% more battery life when playing videos or surfing the Internet over Wi-Fi and 25% more time &#8212; an astounding 30 hours &#8212; for continuous music playback.</p>
<p><strong>Memory:</strong> With the new 32-gigabyte model, I was able to store over 3,000 songs, more than 1,600 photos, 74 videos, 67 applications, 400 emails, nearly 1,000 contacts, months of calendar data, and dozens of documents, and still have 5 gigabytes left over&mdash;more than most phones offer out of the box.</p>
<p><strong>Camera:</strong> The new model&#8217;s camera has a 3 megapixel resolution, up from 2 megapixels, and has autofocus and a feature that lets you tap the screen to change the focus to an object or person in the background of a shot. It still lacks zoom or a flash, though it does better in low light. It also has a macro feature for close-up shots. In my tests, all of this worked, but I didn&#8217;t think the pictures it took were dramatically better than those on the old model, and it can&#8217;t compete with phones like Nokia&#8217;s (NOK) new $700 N97, which has a 5-megapixel camera with zoom.</p>
<p><strong>Video:</strong> The new video recorder worked well, even in low light, and lets you post videos directly to YouTube, among other places. You can also trim your videos right on the phone. This all worked well, but the videos aren&#8217;t high definition, and pale in comparison to those on the latest HD model of the popular $229 Flip pocket camcorder.</p>
<p><strong>Voice Control:</strong> By simply holding down the new iPhone&#8217;s home button, you can dial contacts and control music playback by uttering voice commands. The phone will even tell you which song is playing. Like most voice-recognition systems, this one isn&#8217;t perfect. But it worked most of the time.</p>
<p><img src="http://ptech.allthingsd.com/files/2009/06/iphone-3gs-compass-156x300.jpg" alt="iphone-3gs-compass" title="iphone-3gs-compass" width="156" height="300" class="alignright size-medium wp-image-822" /></p>
<p><strong>Compass:</strong> I don&#8217;t consider this important for most users, but it did work when I was walking or driving. It can orient maps in the direction you&#8217;re heading.</p>
<p><strong>Small Touches:</strong> You can optionally turn on a new battery indicator that shows a precise percentage of battery life left. The screen has a new coating that resists oil and grease from fingerprints.</p>
<p><strong>Downsides:</strong> The new phone crashed on me twice during my tests. Once, the voice-control feature killed the sound on the built-in iPod, requiring a reboot. But I couldn&#8217;t replicate this problem. Another time, the phone froze while downloading a TV show. Apple blamed this on a prerelease server issue, and it didn&#8217;t happen again.</p>
<h5 class="subhed">iPhone Operating System 3.0</h5>
<p><strong>Copy, Cut and Paste:</strong> Apple is late with this common feature, but it&#8217;s the best implementation I&#8217;ve seen on a phone. In a text page, you just double tap on a word, and it is selected with little handles around it that let you expand or contract the selected area. Then, you just click on a copy icon that pops up over the selection. To paste, you tap elsewhere in the page, or even in another app, and a paste icon pops up. Click that icon, and the selected text is pasted in. It worked well in all my tests.</p>
<p>The feature works a bit differently for some Web pages, where you hold down your finger over an area and it selects a whole block of text, like a paragraph, but still has the handles that allow adjusting the selection. It also allows copying and pasting photos. You can also just select a word or a section or a whole page of text and delete it. And if you want to undo a paste, just shake the phone.</p>
<p>Some Web pages and third-party apps don&#8217;t yet support this feature, but most do.</p>
<p><strong>Search:</strong> Before, you could search only in the Contacts app. Now, there are search features in Mail, Calendar, the built-in iPod and Notes. And there is a way to search the whole phone at once. You just hit the home button, slowly, twice, and a special search screen appears. Type in any phrase, and it brings up every instance in multiple apps.</p>
<p>This is another catch-up feature, but it works well. For instance, when I searched for the word &#8220;Phil,&#8221; it brought up songs by Phil Collins, a note about Philadelphia, calendar items mentioning people named Phil or Phillips, emails to or from people with those names, and contacts for people named Phil or Phillips.</p>
<p>In email, the search function will even find messages that aren&#8217;t on your phone but that are stored on the servers of certain email services. For instance, I was able to almost instantly find emails from two years ago stored on Google&#8217;s (GOOG) Gmail.</p>
<p>One downside &#8212; in email, search looks for words only in email headers, not in the body of the messages.</p>
<p><strong>Landscape Keyboard:</strong> In older iPods, the only built-in program that supported a wider, landscape keyboard, which is better for thumb typing, was the Web browser. Now, you can turn the phone horizontally and use a landscape keyboard in the Mail, Messages and Notes programs as well.</p>
<p><strong>Find My iPhone:</strong> If you belong to Apple&#8217;s $99 a year MobileMe service, you can now locate a lost iPhone on a map on any computer, send the iPhone a message saying how to return it to you, and cause it to emit a beep, even if the sound is turned off. I tested this and it worked well. You can even remotely wipe all your data off the phone.</p>
<p><strong>Voice Memos:</strong> The OS includes a Voice Memo app that lets you dictate reminders or other messages, and then edit and email them. I found it worked well.</p>
<p><strong>Navigation:</strong> Another catch-up feature, turn-by-turn navigation with voice prompts, is also now supported. I tested this with a third-party app called Gokivo, and it did OK, though the developer admits to a prerelease bug I encountered.</p>
<p><strong>Auto-Authentication:</strong> In the new OS, the iPhone can remember your log-in credentials for commercial Wi-Fi hotspot services, so you don&#8217;t have to enter them again and again. Unfortunately, in my tests with the AT&#038;T Wi-Fi service, this failed repeatedly in several Starbucks (SBUX) shops. Apple blames a glitch in my prerelease phone&#8217;s SIM card.</p>
<p><strong>Push Notification:</strong> To make up for its lack of multitasking, the new iPhone OS has a feature where third-party apps can notify you of new events, like a sports score, or a new invitation to an online game. I tried this with a game called TapTap Revenge, and it worked fine.</p>
<p><strong>Stocks:</strong> The built-in stock application now has much more detailed data, including market cap, news headlines and price/earnings ratio for each stock.</p>
<p><strong>MMS and Tethering:</strong> I couldn&#8217;t test these useful features because my tests were all done on AT&#038;T, which hasn&#8217;t rolled them out.</p>
<p><strong>Minor Touches:</strong> You can now move an icon among screens with one continuous motion, instead of stopping at each screen. And there are two more screens to house icons. You can finally synchronize Notes with your PC or Mac. You also can now maintain both calendars and contacts synced wirelessly with online services and those synced via cable with your computer. And you can play games and transfer files wirelessly over Bluetooth with other iPods or Touches that are nearby.</p>
<p><strong>Bottom Line:</strong> Both the new iPhone and iPhone OS are packed with features that make a great product even better. But, for many users, the software may be enough of a boost to keep them from buying the new model.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://walt.allthingsd.com">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</em></p>
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		<title>Palm's New Pre Takes On iPhone</title>
		<link>http://ptech.allthingsd.com/20090603/palms-new-pre-takes-on-iphone/</link>
		<comments>http://ptech.allthingsd.com/20090603/palms-new-pre-takes-on-iphone/#comments</comments>
		<pubDate>Thu, 04 Jun 2009 01:02:05 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<description><![CDATA[Palm's Pre is smart, sophisticated and will appeal to those who want a keyboard. It could give the iPhone and Blackberry strong competition -- if it fixes its app store and can attract third-party developers.]]></description>
			<content:encoded><![CDATA[<p>In the new era of hand-held computers &#8212; super-smart touch-screen phones that run sleek, compelling software &#8212; Apple&#8217;s iPhone has been king. A new, improved iPhone is expected to be announced on June 8.</p>
<p>But on June 6, Apple will get a powerful competitor in this category. It&#8217;s a beautiful, innovative and versatile hand-held computer that&#8217;s fully in the iPhone&#8217;s class. It&#8217;s called the Pre, and it comes from Palm, the company that pioneered the hand-held computer in the 1990s.</p>
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<p>I&#8217;ve been testing the Pre for a couple of weeks, and I like it a lot, despite some important drawbacks that will have to be remedied.</p>
<p>Pre sports an all-new operating system called webOS. Like the iPhone, Google&#8217;s new Android phone operating system, and the modern BlackBerry models from Research in Motion, the Pre is meant to do much more than make phone calls, send and receive messages, and browse the Web. It&#8217;s a platform, like a PC, that&#8217;s designed to run a wide variety of sophisticated third-party programs, or apps, from social-networking gateways to games to business tools. Palm plans to build a whole line of devices based on webOS.</p>
<p>The Pre is launching on the Sprint network in the U.S., though it will be offered by other carriers later. It includes Wi-Fi connectivity. Like the iPhone, it costs $200 &#8212; but there&#8217;s a catch. At most stores, you get that price only after a $100 mail-in rebate. And there&#8217;s another catch. Production of the Pre will be limited at first, so they&#8217;ll be hard to come by for a while.</p>
<p><a href="http://ptech.allthingsd.com/files/2009/06/ob-du572_palmpj_dv_20090603210105.jpg" rel="lightbox[post-795]" title="Palm Pre"><img src="http://ptech.allthingsd.com/files/2009/06/ob-du572_palmpj_dv_20090603210105-114x300.jpg" alt="ob-du572_palmpj_dv_20090603210105" title="ob-du572_palmpj_dv_20090603210105" width="114" height="300" class="alignright size-medium wp-image-797" /></a></p>
<p>I consider the Pre to be potentially the strongest rival to the iPhone to date, provided it attracts lots of third-party apps, which it sorely lacks at launch. Its design is much better than that of the two other main iPhone-class competitors: the T-Mobile G1, which uses Android, and RIM&#8217;s touch-screen BlackBerry Storm.</p>
<p>Whether the Pre is better than the iPhone depends on your personal preferences, though I&#8217;d note that the new iPhone to be unveiled next week will have lots of added features that could alter those calculations.</p>
<p>The Pre&#8217;s biggest advantage over the iPhone is that, in addition to sporting an elegant touch-screen interface that matches or exceeds Apple&#8217;s, the new Palm device has a real physical keyboard that slides out from its curved body. While I like the iPhone&#8217;s virtual on-screen keyboard, others hate it, and yearn for a device with both a great touch interface and a physical keyboard. The Pre delivers.</p>
<p>Many other iPhone wannabes have physical keyboards, including the G1. But none combine that keyboard with the stylish software of the Pre and its beautiful industrial design, which makes the new Palm feel great in the hand. The phone is relatively small &#8212; though pretty thick &#8212; and has a gently curved back.</p>
<p>The Pre also features an elegant new take on the multitouch user interface. It uses a card metaphor. Each program, or window, appears in virtual cards on the screen, and you can flip through them and zoom in to use one, or quickly dismiss one by flicking it up and off the screen. An individual email, or contact, can occupy its own card. And, unlike on the iPhone, the Pre can simultaneously run any programs you choose.</p>
<p>Also, some gestures &#8212; like a quick sideways swipe to go to the previous screen &#8212; are performed in a black area below the display, which also has a button that zooms in and out of card view.</p>
<p>The other big, new idea in this phone is called Synergy. It automatically can merge similar contacts from disparate sources, like Google and Facebook, and can display multiple calendars from different sources as well.</p>
<p>Palm stresses wireless capability. It automatically syncs over the air with Google&#8217;s calendar and contacts, and with Microsoft Exchange. This worked pretty well in my tests, though syncing some items wasn&#8217;t instant. It also can connect with numerous email services and performs BlackBerry-style push email.</p>
<p>Going further, the Pre features a wireless backup service that automatically stores a copy of your data &#8212; email, contacts and calendar &#8212; on remote servers, so you can recover your stuff if need be.</p>
<p>For syncing big files, like photos, videos and music, Palm has taken an audacious approach: It simply uses its rival&#8217;s software, Apple&#8217;s iTunes. The Pre team, headed by a former top engineer at Apple, figured how to make iTunes think a Pre is an iPhone or iPod, and the software acts accordingly. Of course, Apple can alter iTunes to block this, but in my tests, it worked perfectly.</p>
<p><a href="http://ptech.allthingsd.com/files/2009/06/ob-du573_palmpr_dv_20090603210232.jpg" rel="lightbox[post-795]"><img src="http://ptech.allthingsd.com/files/2009/06/ob-du573_palmpr_dv_20090603210232-152x300.jpg" alt="ob-du573_palmpr_dv_20090603210232" title="ob-du573_palmpr_dv_20090603210232" width="152" height="300" class="alignleft size-medium wp-image-798" /></a></p>
<p>The Pre&#8217;s biggest disadvantage is its app store, the App Catalog. At launch, it has only about a dozen apps, compared with over 40,000 for the iPhone, and thousands each for the G1 and the modern BlackBerry models. Even worse, the Pre App Catalog isn&#8217;t finished. It&#8217;s immature, it&#8217;s labeled a beta, and Palm has yet to release the tools for making Pre apps available to more than a small group of developers.</p>
<p>In fact, during my testing, one of my downloads from the App Catalog caused my Pre to crash disastrously &#8212; all my email, contacts and other data were wiped out, and the phone was unable to connect to the Sprint network or Wi-Fi. Palm conceded the catastrophe was due to problems it still has getting the App Catalog to work with the phone&#8217;s internal memory, and explained that this is one reason it hasn&#8217;t widely distributed the developer tools.</p>
<p>The good news is that the Pre&#8217;s impressive backup system allowed me to quickly and easily get back almost all my data and to restore the phone&#8217;s connectivity.</p>
<p>Sprint has loaded the Pre with some of its own apps, including its turn-by-turn navigation and mobile TV services. But whether the Pre will be a powerful platform for third-party apps remains an open question.</p>
<p>The Palm Pre is a short and thick, black plastic device that easily fits in a pants pocket or small purse when the keyboard isn&#8217;t exposed. The screen, while smaller than the iPhone&#8217;s, is still vibrant and very readable. The keyboard has a slightly sticky feel, but worked pretty well for me, and has dedicated keys for typing periods and the @ symbol used so often online.</p>
<p>There are only a handful of buttons, and my only real criticism of the industrial design is that these were rubbery and protruded too little from the body, making them hard to press unseen. The power button is clumsy to use when the keyboard is open.</p>
<p>The Pre&#8217;s 3 megapixel camera has a flash and took decent pictures, but it can&#8217;t record video. The device has 8 gigabytes of built-in memory, but no slot for adding more.</p>
<p>In my tests in San Diego and Washington, phone calls on the Pre were clear on both ends, and conference calls worked fine. Calls even worked over Bluetooth in my car, though my address book failed to transfer to the car&#8217;s dashboard display.</p>
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<p>The Pre was about as fast as my iPhone when using Wi-Fi, but, at least in the cities where I did my testing, its data speeds on Sprint&#8217;s network handily topped AT&#038;T&#8217;s data speeds on the iPhone.</p>
<p>The Pre has some other nice advantages over the iPhone, at least for now. It includes MMS &#8212; the ability to send photos directly to other phones &#8212; copy and paste, and a universal search function that looks up terms not only on the phone, but also online, even in Twitter. In certain screens, you can just start typing and the search begins. Oddly, though, it can&#8217;t search email, though it does search the built-in Google Maps program.</p>
<p>Unfortunately for Palm, Apple has both a new iPhone operating system and new iPhone hardware coming, likely available within a month, that could obviate many of these advantages.</p>
<p>Apple already has announced it&#8217;s adding MMS, universal search, and copy and paste. And, although Apple hasn&#8217;t announced any new hardware features, I expect to see an iPhone with up to 32 gigabytes of memory, video recording, a higher-resolution camera, a compass, and greater operating speed. Plus, there are persistent rumors that Apple will announce at least one iPhone at a drastically lower price than $199.</p>
<p>However, Apple isn&#8217;t likely to match two of the Pre&#8217;s big advantages: multitasking and a physical keyboard.</p>
<div class="media-CENTER" style="width:300px;"><a href="http://online.wsj.com/public/resources/images/PJ-AQ021_pjPTEC_NS_20090603220856.gif" rel="lightbox" title="Pre and iPhone"><img src="http://online.wsj.com/public/resources/images/PJ-AQ021_pjPTEC_NS_20090603220856.gif" width="300" height="490" style="float: none;" alt="Pre and iPhone" /></a>
</div>
<p>The Pre has two more nice features. One is its monthly calling plan from Sprint. While its minimum cost, with voice and data, is the same $70 as AT&#038;T&#8217;s plan for the iPhone, Sprint includes unlimited text messaging, while AT&#038;T charges extra for texting.</p>
<p>The other is Palm will offer a $70 Pre accessory, Touchstone, that charges the phone when you simply lay the Pre on top of it, and automatically puts the Pre into speakerphone mode when a call comes in during charging.</p>
<p>But the Pre has a few other important downsides. Battery life between charges is relatively weak. While it&#8217;s in line with competitors with a claimed five hours of talk time, and matches the iPhone&#8217;s claimed five hours of Web surfing time, it offers only half the iPhone&#8217;s 24 hours of continuous music playback and claims just five hours of video playback, versus seven for the iPhone.</p>
<p>In my testing, the Pre mostly made it through the day without running out of juice. But on at least one day, it died in midafternoon, even though I was using Wi-Fi most of that day and not the power-hungry cellphone network. Unlike the iPhone, the Pre does include a removable battery. Extras cost about $50.</p>
<p>Another downside: the Pre&#8217;s autocorrect system, for instantly fixing mistyped words, is puny. Even with a physical keyboard, people make typos, and Palm only fixes about 2,500 common words, like &#8220;the.&#8221; By contrast, both the BlackBerry and iPhone have tens of thousands of autocorrections built in, including fixes for long, complex words.</p>
<p>There are several smaller problems, too. There&#8217;s no easy way to get to the top of a long list or to quickly delete a large group of emails, no keyboard shortcuts, no voice control and no Facebook app. Palm says it plans to add most of these, and notes that the Pre was designed to be updated over the air, without requiring users to plug it into a PC.</p>
<p>All in all, I believe the Pre is a smart, sophisticated product that will have particular appeal for those who want a physical keyboard. It is thoughtfully designed, works well and could give the iPhone and BlackBerry strong competition &#8212; but only if it fixes its app store and can attract third-party developers.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</em></p>
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		<title>Quickoffice Brings Editing to iPhones, But Put It on Hold</title>
		<link>http://ptech.allthingsd.com/20090506/quickoffice-brings-editing-to-iphones-but-put-it-on-hold/</link>
		<comments>http://ptech.allthingsd.com/20090506/quickoffice-brings-editing-to-iphones-but-put-it-on-hold/#comments</comments>
		<pubDate>Thu, 07 May 2009 01:04:03 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<description><![CDATA[The iPhone Quickoffice app allows users to create and edit Word and Excel documents, but getting files into the app is a pain.]]></description>
			<content:encoded><![CDATA[<p>I am typing these words in a full-fledged word processor on an Apple iPhone. It&#8217;s a third-party app that allows you to edit, format or create Microsoft Word and Excel documents, and then send them back to a PC or Mac where they can be opened in Word or Excel. Oh, and it has cut, copy and paste in its word processor &#8212; a capability long missing from the iPhone that isn&#8217;t due from Apple (AAPL) itself until this summer.</p>
<div class="video-wsj"><object width="380" height="216"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=617BC02D-47DB-4369-94EA-F34B8F183E92&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={617BC02D-47DB-4369-94EA-F34B8F183E92}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="380" height="216" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object>
<p>Devotees of older smart phones, tired of iPhone hype, will be quick to note this is no innovation. Devices like Windows Mobile phones, Palm (PALM) Treos and BlackBerrys have made these abilities available for years. But, for the 37 million iPhone and iPod Touch owners, it&#8217;s potentially a major step forward, closing a hole in a hand-held computing platform that is otherwise more elegant and versatile than any other.</p>
<p>This new app, called Quickoffice, has some nice features. Its cut, copy and paste function is very well designed. It can save files locally on the phone. It has a built-in email function for sending files to others, and it can upload or download files to and from a PC or Mac, or to and from online storage.</p>
<p>But there&#8217;s a catch. While Quickoffice, which is also available on other platforms, did work OK in my tests, it has some major drawbacks that keep me from recommending it right now. The product&#8217;s maker, Quickoffice Inc., acknowledges these and is working to fix them by summer. But, especially because Quickoffice costs $19.99, a Rolls-Royce price in the iPhone&#8217;s app store, you might want to hold off on buying it until the fixes are in place.</p>
<p>In particular, Quickoffice can&#8217;t simply load and edit any Word or Excel file you receive as an email attachment. The company claims this is a built-in iPhone limitation, but it&#8217;s still a big problem for users. Instead, to get files into Quickoffice for editing, you have to transfer them using a Wi-Fi network from your PC or Mac, or from the iDisk online storage feature of Apple&#8217;s MobileMe Web service, which costs $99 a year.</p>
<p>Also, amazingly, Quickoffice shipped without any automatic typo-correcting function or spell checker. For various technical reasons, it couldn&#8217;t even use the one built into the iPhone. So, you have to do a lot of correcting of typos once the file gets onto a computer. For instance, the first words of this column, as originally created in Quickoffice, read: &#8220;I am typing these words in a full-feledged word pricessor &#8230; &#8221; I had to clean them up in Word on my laptop.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AP633_pjPTEC_DV_20090506142506.jpg" width="262" height="394" alt="Quickoffice" /><br />
<br />
The Quickword app on iPhone</div>
<p>And, while you can view a text or spreadsheet file in landscape mode, you can do only limited editing of text documents in this mode, and no editing at all of spreadsheet documents viewed in landscape.</p>
<p>Quickoffice for the iPhone consists of three modules. One is Quickword, the word processor. The second is Quicksheet, the spreadsheet program. These two, also separately available from the app store at $12.99 each, can handle standard Microsoft (MSFT) .doc and . xls files, but not Microsoft&#8217;s newer .docx and .xlsx formats. The third module, called Quickoffice Files, merely transfers and displays files, but doesn&#8217;t allow editing or creating them. It handles a much wider variety of file types, and is sold separately for $1.99.</p>
<p>Cut, copy and paste is implemented nicely. You simply double-tap to select a word or triple-tap to select a paragraph. Small dots appear at either end of the selection, allowing you to expand or contract the selected section of text. Once your selection is done, you can then cut it or copy it, or change its formatting. To cut or copy your selection, you just choose cut or copy from a popup menu. To paste, you tap once elsewhere in the document, and then select Paste from a popup menu. You can paste text copied or cut from one Quickword document into another, but not into any other app on the iPhone. (Apple will add that ability this summer.)</p>
<p>Quickword is the better of the two main modules. It has an impressive suite of features, including the ability to bold or italicize characters, change fonts and colors, create bullet points, and undo or redo changes. All of this formatting was retained correctly when I transferred the files to a computer, and vice versa. Quickword doesn&#8217;t have every feature of Word on a computer, but its feature set is strong.</p>
<p>Quicksheet has 125 functions. It also does formatting of cells well, and has undo and redo. Again, it isn&#8217;t as powerful as Excel, but its capabilities are decent. Unfortunately, unlike in the word processor, I found some problems in Quicksheet. In one simple spreadsheet I imported, it failed to properly display text that stretched across multiple cells, and failed to do a simple recalculation that worked perfectly in Excel. Also, it lacks cut, copy and paste.</p>
<p>Getting documents into the app is a pain. Unless you have a MobileMe account, on either Windows or Mac, you have to type a geeky numerical address into a Web browser and then choose a file from your computer using the browser page that comes up.</p>
<p>Quickoffice is an OK start, but it needs a lot of work.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</em></p>
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		<title>Some Favorite Apps That Make iPhone Worth the Price</title>
		<link>http://ptech.allthingsd.com/20090325/some-favorite-apps-that-make-iphone-worth-the-price/</link>
		<comments>http://ptech.allthingsd.com/20090325/some-favorite-apps-that-make-iphone-worth-the-price/#comments</comments>
		<pubDate>Thu, 26 Mar 2009 01:02:03 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20090325/some-favorite-apps-that-make-iphone-worth-the-price/</guid>
		<description><![CDATA[Walt presents minireviews of iPhone apps, or small software programs that connect to the Internet, that make the gadget worth the price.]]></description>
			<content:encoded><![CDATA[<p>Despite all the economic misery, the past nine months have been a little like the heady days of the early 1980s when the personal computer was just getting rolling and new software programs were popping up like weeds.</p>
<p>That&#8217;s because we have a new computing platform, the modern hand-held computer, which is also attracting new software and new functions in droves.</p>
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<p>The leader in this phenomenon has been Apple&#8217;s iPhone, though I expect that this year a few competitors will also begin to attract loads of apps, or widgets. These are small software programs, easily downloaded and purchased, that often connect to the Internet to perform a specific function.</p>
<p>We&#8217;ve seen this before, on a smaller scale, with third-party software for the original Palm (PALM) platform, for Windows Mobile, and, to a limited extent, for the BlackBerry. But these new apps can be far more sophisticated, and they are appearing at a much faster rate.</p>
<div class="media-CENTER" style="width: 300px;"><a href="http://online.wsj.com/public/resources/images/PJ-AO874_PTECH_G_20090325143810.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/PJ-AO874_PTECH_G_20090325143810.jpg" alt="Apps" height="200" width="300" /></a><br />iPhone&#8217;s App Store logo</div>
<p><p>To give you an idea of the scale of this phenomenon, in just the nine months since Apple (AAPL) opened the iPhone App Store, around 25,000 apps have been published for the iPhone and its close cousin, the iPod Touch. And there have been 800 million downloads of these apps, according to Apple. That&#8217;s impressive.</p>
<p>So, this week, I thought I&#8217;d present minireviews of some of the apps I find myself using most often, in no particular order. You may have an entirely different list of favorites. I am not saying these are the best apps on the iPhone, only that they do their jobs and make the device much more useful for me. All can be found in the app store, by searching on their names.</p>
<p><strong>Tweetie ($2.99):</strong> There are many apps for using Twitter, but I use this one. It not only does a great job of showing me the social network&#8217;s short, but numerous, postings, but also makes it easy to track topic trends, to post my own entries, and to conduct and save searches.</p>
<p><a href="http://ptech.allthingsd.com/files/2009/03/facebookapp.jpg" title="Facebook" rel="lightbox[walt-595]"><img src="http://ptech.allthingsd.com/files/2009/03/facebookapp-150x150.jpg" alt="facebookapp" title="facebookapp" width="150" height="150" class="alignright photo size-thumbnail" /></a></p>
<p><strong>Facebook (free):</strong> This official iPhone app from Facebook covers the core functions of the full Web site. It allows you to view and upload status messages and photos, to check in on your friends, to manage friend requests, and to handle the service&#8217;s internal email and chats.</p>
<div class="clearing"></div>
<p><a href="http://ptech.allthingsd.com/files/2009/03/kindleapp.jpg" title="Kindle" rel="lightbox[walt-595]"><img src="http://ptech.allthingsd.com/files/2009/03/kindleapp-150x150.jpg" alt="kindleapp" title="kindleapp" width="150" height="150" class="alignright photo size-thumbnail wp-image-598" /></a></p>
<p><strong>Kindle (free):</strong> This is Amazon&#8217;s iPhone software version of its $359 Kindle e-book reader. It lacks some of the fancier features of its hardware counterpart, like the ability to create notes or to look up words. But it gives you rapid access to any Kindle e-books you&#8217;ve bought, helps you buy new ones and makes the e-books easy to read on the iPhone. It can be used without a hardware Kindle, but if you have both, Amazon (AMZN) will synchronize the two devices so each knows the exact spot where you left off reading on the other.</p>
<div class="clearing"></div>
<p><a href="http://ptech.allthingsd.com/files/2009/03/ice.jpg" title="ICE" rel="lightbox[walt-595]"><img src="http://ptech.allthingsd.com/files/2009/03/ice-150x150.jpg" alt="ice" title="ice" width="150" height="150" class="alignright size-thumbnail photo wp-image-597" /></a></p>
<p><strong>ICE (99 cents):</strong> This app, whose name stands for In Case of Emergency, puts a big Red Cross-style icon on your iPhone&#8217;s screen. When the icon is tapped, the app displays your name and contact information; the names and info for your doctors or other emergency contacts; and lists of your medical conditions, allergies and the medications you take. I keep it on my iPhone&#8217;s home screen.</p>
<div class="clearing"></div>
<p><a href="http://ptech.allthingsd.com/files/2009/03/devicescape.jpg" rel="lightbox[walt-595]" title="Easy Wi-Fi"><img src="http://ptech.allthingsd.com/files/2009/03/devicescape-150x150.jpg" alt="Easy Wi-Fi" title="Easy Wi-Fi" width="150" height="150" class="alignright photo size-thumbnail" /></a></p>
<p><strong>Easy Wi-Fi ($2.99):</strong> If you hate typing in all the log-in information for the commercial Wi-Fi hot spots to which you subscribe, this app is for you. It automates the process so you have to press only one button. For each of the networks you use, you have to type in your log-in info only once. After that, Easy Wi-Fi will do it for you.</p>
<div class="clearing"></div>
<p><a href="http://ptech.allthingsd.com/files/2009/03/readdle-iphone.jpg" title="Readdle" rel="lightbox[walt-595]"><img src="http://ptech.allthingsd.com/files/2009/03/readdle-iphone-150x150.jpg" alt="readdle-iphone" title="readdle-iphone" width="150" height="150" class="alignright size-thumbnail photo wp-image-615" /></a></p>
<p><strong>ReaddleDocs ($9.99):</strong> A number of iPhone apps allow you to synchronize files with a PC or Mac, but ReaddleDocs stands out. It has too many features to list here, but my favorite is that you can simply send an email with an attached file to a special email address Readdle provides and, very shortly, that file will appear on your iPhone. There, it can be stored and read (though not edited). You can organize your files in folders, and even send them to others. The app works with Microsoft Office files, PDF files and more.</p>
<div class="clearing"></div>
<p><a href="http://ptech.allthingsd.com/files/2009/03/quordy.jpg" rel="lightbox[walt-595]" title="Quordy"><img src="http://ptech.allthingsd.com/files/2009/03/quordy-150x150.jpg" alt="quordy" title="quordy" width="150" height="150" class="alignright size-thumbnail photo wp-image-596" /></a></p>
<p><strong>Quordy ($2.99):</strong> There are thousands of games for the iPhone and Touch, but Quordy is the one I turn to most often. Much as in Boggle, it requires you to form as many words as possible from a random screen of letters in a set time period. You can challenge others, either nearby or over the Internet, to play the same game board you did and compare results. Or you can just play solo.</p>
<div class="clearing"></div>
<p><a href="http://ptech.allthingsd.com/files/2009/03/googleapp.jpg" title="Google Mobile" rel="lightbox[walt-595]"><img src="http://ptech.allthingsd.com/files/2009/03/googleapp-150x150.jpg" alt="googleapp" title="googleapp" width="150" height="150" class="alignright photo size-thumbnail wp-image-599" /></a></p>
<p><strong>Google Mobile (free):</strong> Sure, the iPhone has a fine Web browser with a built-in Google search box, but this app makes searching in Google (GOOG) even easier, with instant search suggestions, searches based on your location, and even the ability to enter search terms by speaking them rather than typing them, though I find the voice feature unreliable.</p>
<p>If you own an iPhone or iPod Touch, the App Store is what makes your device worth its price. It&#8217;s the software, not the hardware, that makes these gadgets compelling.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</em></p>
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		<title>Even in Test Form, Windows 7 Leaves Vista in the Dust</title>
		<link>http://ptech.allthingsd.com/20090121/even-in-test-form-windows-7-leaves-vista-in-the-dust/</link>
		<comments>http://ptech.allthingsd.com/20090121/even-in-test-form-windows-7-leaves-vista-in-the-dust/#comments</comments>
		<pubDate>Thu, 22 Jan 2009 02:02:03 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20090121/even-in-test-form-windows-7-leaves-vista-in-the-dust/</guid>
		<description><![CDATA[Walt previews the public beta of Windows 7 and finds that even in beta form, it's better than Vista.]]></description>
			<content:encoded><![CDATA[<p>This will be a big year for new operating systems. Apple (AAPL) plans a new version of its Macintosh operating system, to be called Snow Leopard. Palm (PALM) plans an all-new smart phone operating system called Palm WebOS. But the new release that will affect more users than any other will be Windows 7, the latest major edition of <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=msft'>Microsoft</a>&#8217;s dominant platform.</p>
<p>Microsoft (MSFT) hasn&#8217;t announced an official release date for Windows 7, but I would be surprised if it wasn&#8217;t available to consumers by this fall. The company has just released the first public beta, or test, version of the software, and I&#8217;ve been trying it out on two laptops. One is a Lenovo ThinkPad lent me by Microsoft with Windows 7 already installed, and the other is my own Sony Vaio, which I upgraded to Windows 7 from Windows Vista.</p>
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<p>I won&#8217;t be doing a full, detailed review of Windows 7 until it is released in final form, but here&#8217;s a preview of some of the main features of this new operating system and some of my initial impressions.</p>
<p>In general, I have found Windows 7 a pleasure to use. There are a few drawbacks, but my preliminary verdict on Windows 7 is positive.</p>
<p>Even in beta form, with some features incomplete or imperfect, Windows 7 is, in my view, much better than Vista, whose sluggishness, annoying nag screens, and incompatibilities have caused many users to shun it. It&#8217;s also a serious competitor, in features and ease of use, for Apple&#8217;s current Leopard operating system. (I can&#8217;t say yet how it will compare with Apple&#8217;s planned new release, as I haven&#8217;t tried the latter.)</p>
<p>In many respects, Windows 7 isn&#8217;t a radical shift from Vista, but is more of an attempt to fix Vista&#8217;s main flaws. It shares the same underlying architecture, and retains graphical touches like translucent Window borders. But it introduces some key new navigation and ease-of-use features, plus scores of small usability and performance improvements &#8212; too many to list here.</p>
<p>The flashiest departure in Windows 7, and one that may eventually redefine how people use computers, is its multitouch screen navigation. Best known on Apple&#8217;s iPhone, this system allows you to use your fingers to directly reposition, resize, and flip through objects on a screen, such as windows and photos. It is smart enough to distinguish between various gestures and combinations of fingers. I haven&#8217;t been able to test this feature extensively yet, because it requires a new kind of touch-sensitive screen that my laptops lack.</p>
<p>But even if your current or future PC lacks a touch screen, Windows 7 will have plenty of other benefits. The most important may be speed. In my tests, even the beta version of Windows 7 was dramatically faster than Vista at such tasks as starting up the computer, waking it from sleep and launching programs.</p>
<p>And this speed boost wasn&#8217;t only apparent in the preconfigured machine from Microsoft, but on my own Sony (SNE), which had been a dog using Vista, even after I tried to streamline its software. Of course, these speed gains may be compromised by the computer makers, if they add lots of junky software to the machines. Windows 7 is also likely to run well on much more modest hardware configurations than Vista needed.</p>
<p>The familiar Windows taskbar is more customizable and useful in Windows 7. The program icons are larger, and can be &#8220;pinned&#8221; anywhere along the taskbar for easy, repeated use. There are also &#8220;jump lists&#8221; that pop out from the icons in the taskbar and start menu, showing frequently used or recent actions.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/OB-CZ629_window_G_20090121210120.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/OB-CZ629_window_G_20090121210120.jpg" alt="A screenshot shows several application windows on the desktop of the Beta version of the Microsoft Windows 7 software." height="253" width="380" /></a><br />A screenshot shows several application windows on the desktop of the Beta version of the Microsoft Windows 7 software.</div>
<p>Windows 7 also cuts down on annoying warnings and nag screens. Microsoft notifications have been consolidated in a single icon at the right of the taskbar, and you can now decide under what circumstances Windows will warn you before taking certain actions.</p>
<p>Compatibility with hardware and software, which was a problem in Vista, seems far better in Windows 7 &#8212; even in the beta. I tried a wide variety of hardware, including printers, Web cams, external hard disks and cameras, and nearly all worked fine.</p>
<p>I also successfully installed and used popular programs from Microsoft&#8217;s rivals, such as Mozilla Firefox, Adobe Reader, Apple&#8217;s iTunes, and Google&#8217;s (GOOG) Picasa. All worked properly, even though none was designed for Windows 7.</p>
<p>But there are some downsides to Windows 7. First, you will only be able to directly upgrade Vista computers to the new version. People still using Windows XP will need to perform a more cumbersome multistep process. Microsoft is working on a method to help XP owners preserve all their data during this process.</p>
<p>Second, Windows 7 will eliminate some familiar bundled programs from Windows. Vista&#8217;s Mail, Calendar, Photo Gallery, Movie Maker, and Address Book programs are being removed. To get similar basic, free, programs, you&#8217;ll have to download them from Microsoft&#8217;s Windows Live service, or use alternatives from other companies. Microsoft defends this move as supporting consumer choice and better coordination with Web services, but it does remove out-of-the-box functionality from Windows.</p>
<p>Still, even in its preliminary form, Windows 7 looks very promising, and could well help expunge the bad reputation of Vista.</p>
<ul>
<li><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</em></li>
</ul>
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		<title>Don't Get Caught In a Losing Battle Over DVD Technology</title>
		<link>http://ptech.allthingsd.com/20070308/dvd-combo-player/</link>
		<comments>http://ptech.allthingsd.com/20070308/dvd-combo-player/#comments</comments>
		<pubDate>Thu, 08 Mar 2007 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20070308/dont-get-caught-in-battle-over-dvds/</guid>
		<description><![CDATA[LG's new combo player can handle both new formats vying to replace DVDs -- Blu-ray and HD-DVD. At $1,200, it's only for videophiles with deep pockets, but Walt hopes it's the start of a trend that will end the DVD format war.]]></description>
			<content:encoded><![CDATA[<p>Competition in technology products is often a good thing. Microsoft and Apple spur each other on by competing in computer operating systems. Research in Motion&#8217;s BlackBerry smart phones and Palm&#8217;s Treo models have the same sort of rivalry.</p>
<div class="media-LEFT" style="width: 245px;"><img src="http://online.wsj.com/public/resources/images/MK-AI884_PTECH_20070307191555.jpg" alt="Photo" height="149" width="245" /></div>
<p>Partisans of these platforms can argue all day about which is better. But the competitors have some things in common. Windows computers and Apple Macintoshes can both display the same photos and office documents, and play the same MP3 songs and YouTube videos. BlackBerrys and Treos can receive the same emails and call the same phone numbers.</p>
<p>It isn&#8217;t perfect. There are some files that don&#8217;t play well across platforms. But most common content does.</p>
<p>Yet there&#8217;s another technology competition that doesn&#8217;t share content well and offers few, if any, benefits to consumers. It&#8217;s the fight among two groups of technology companies and movie studios to sell a successor to the DVD. Each has developed a new type of disc that has the ability to show movies in high definition. To my eye, the pictures they deliver are identical.</p>
<p>Neither of these competing new discs, called Blu-ray and HD-DVD, works in current DVD players. They require very expensive new players, and the new players can&#8217;t handle both new disc formats, only one or the other.</p>
<p>Adding to the annoyance: Some movie studios release movies only in one of the two formats. Paramount and Warner Brothers support both formats, but Universal supports only HD-DVD, and Disney, Fox and Sony only Blu-ray.</p>
<div style="width: 320px;" class="media-CENTER"><embed src="http://services.brightcove.com/services/viewer/federated_f8/452319854" bgcolor="#ffffff" flashvars="playerId=452319854&amp;viewerSecureGatewayURL=https://services.brightcove.com/services/amfgateway&amp;servicesURL=http://services.brightcove.com/services&amp;cdnURL=http://admin.brightcove.com&amp;domain=embed&amp;autoStart=false&amp;videoId=611224406&amp;" base="http://admin.brightcove.com" name="flashObj" seamlesstabbing="false" type="application/x-shockwave-flash" swliveconnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash" height="290" width="320" /><br />Walt reviews the world&#8217;s first disc player, by LG, that can handle both of the new high-def formats vying to replace DVD, Blu-ray and HD-DVD.</div>
<p>So, in order to be sure you can play any movie released as a high-definition disc, you would have to replace your old DVD player with two new, much costlier players. It would be like having to buy separate TV sets to watch different networks&#8217; programs.</p>
<p>Now, however, one gutsy company, LG Electronics, of Korea, a longtime member of the Blu-ray camp, has broken ranks and introduced a new combo player that can handle three formats: Blu-ray, HD-DVD, and regular old DVDs. It&#8217;s called the BH100 Super Multi Blue.</p>
<p>I&#8217;ve tested this combo player and found that it plays both new formats, as well as regular DVDs, just fine. But it&#8217;s more expensive than most single-format players and has some serious limitations when navigating through the menus on HD-DVD titles. For now, I can only recommend it for serious videophiles with deep pockets, but I&#8217;m hoping it&#8217;s the start of a trend that will end the foolish war.</p>
<p>The BH100 costs $1,200. That&#8217;s vastly more expensive than the newest DVD players, which, for less than $100, can take a regular DVD and &#8220;upscale&#8221; it so it looks better on a high-definition set. But that $1,200 isn&#8217;t so outrageous if you compare it with the price of buying two separate Blu-ray and HD-DVD players, which can reach or exceed $1,000 total. And the new LG takes up only one input on your TV, occupies less space on your component shelf and requires just one remote control.</p>
<p>I tested the LG combo player on my high-definition TV with this year&#8217;s Oscar-winning best picture, &#8220;The Departed,&#8221; and with &#8220;Superman Returns,&#8221; each of which is available in both of the new formats, as well as on DVD.</p>
<p>All played perfectly. The picture looked great in both formats and was noticeably better than an upscaled DVD image, which the LG unit also can produce. The LG outputs both new formats in a high, but grossly overhyped, resolution called &#8220;1080p.&#8221;</p>
<p>But the BH100 did a much better job with the Blu-ray discs than with the HD-DVD titles. That&#8217;s because while the combo player can play HD-DVD movies perfectly, it can&#8217;t display the HD-DVD discs&#8217; menus for selecting scenes or accessing special features.</p>
<p>These menus usually offer the title and a photo to identify a scene, and the title and/or a description of the special feature. But on the LG BH100, the HD-DVD menus have no pictures, titles, or descriptions and look nothing like the original. They only identify scenes by number and duration. That makes it hard to find, say, the deleted scenes from &#8220;The Departed,&#8221; or the documentaries on the Superman disc.</p>
<p>The BH100 was based on a Blu-ray-only player and lacks the special chips HD-DVD players use to display the menus properly. LG had to concoct its own rudimentary replacements for those menus. The company says a future combo model could include the chips and thus display the HD-DVD menus as well as it does the Blu-ray menus, but it hasn&#8217;t decided whether to make such a product.</p>
<p>One reason for that decision may be the competing approach to solving the stupid disc war. Warner Brothers is working on a combo disc, instead of a combo player. This disc would hold both the Blu-ray and HD-DVD versions of a movie, so you could pop it into whichever type of player you own.</p>
<p>Until the electronics and movie companies support universal high-definition players and/or universal high-definition discs, I don&#8217;t recommend that most people invest in either technology. Why prolong a war that&#8217;s bad for consumers?</p>
<p>Email me at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>. See video versions of my reviews at <a href="http://wsj.com/mossbergvideo" rel="external">wsj.com/mossbergvideo</a>.</p>
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		<title>Nokia's Marriage To Small Computers Still Has Its Problems</title>
		<link>http://ptech.allthingsd.com/20070222/nokias-small-computer-still-has-problems/</link>
		<comments>http://ptech.allthingsd.com/20070222/nokias-small-computer-still-has-problems/#comments</comments>
		<pubDate>Thu, 22 Feb 2007 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[Hewlett-Packard]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[Motorola]]></category>
		<category><![CDATA[Nokia]]></category>
		<category><![CDATA[Palm]]></category>
		<category><![CDATA[Research in Motion]]></category>
		<category><![CDATA[Samsung]]></category>

		<guid isPermaLink="false">http://ptech.allthingsd.com/20070413/nokias-small-computer-still-has-problems/</guid>
		<description><![CDATA[Nokia is pursuing a radical product: a hand-held computer that isn't a cellphone at all. The N800 has some nice features, Walt says, but the software is unpolished and it's hard to imagine users carrying it around. (Video)]]></description>
			<content:encoded><![CDATA[<p>If Apple can make a cellphone, can Nokia make a computer? Yes, sort of.</p>
<p>The convergence of the computer and consumer-electronics businesses, including the mobile-phone business, is accelerating. Apple dropped the word &#8220;computer&#8221; from its corporate name last month and announced its new iPhone big-screen cellphone, to ship in June. Hewlett-Packard quietly announced its first real mobile phone last week. Smart-phone makers Palm and Research In Motion are really hybrids of cellphone and computer companies.</p>
<p>Meanwhile, traditional mobile-phone makers like Motorola, Nokia and Samsung have all turned out smart phones, which are, in effect, little computers, with the ability to handle email, multimedia, Web browsing and more.</p>
<p>Nokia, long the leading mobile-phone company, has been pursuing an even more radical project &#8212; a hand-held computer that isn&#8217;t a cellphone at all. It has just brought out the latest version of this product, the $399 N800 Internet Tablet, and I&#8217;ve been testing it. The N800 is part of a long-term strategy by Nokia to evolve into a company that&#8217;s more a maker of small multimedia devices with connectivity, rather than primarily a maker of phones.</p>
<div style="width: 320px;" class="media-CENTER"><embed src="http://services.brightcove.com/services/viewer/federated_f8/452319854" bgcolor="#ffffff" flashvars="playerId=452319854&amp;viewerSecureGatewayURL=https://services.brightcove.com/services/amfgateway&amp;servicesURL=http://services.brightcove.com/services&amp;cdnURL=http://admin.brightcove.com&amp;domain=embed&amp;autoStart=false&amp;videoId=511932738&amp;" base="http://admin.brightcove.com" name="flashObj" seamlesstabbing="false" type="application/x-shockwave-flash" swliveconnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash" height="290" width="320" /><br />Walt reviews Nokia&#8217;s new N800 Internet Tablet, a wireless device that surfs the Web but isn&#8217;t a cellphone.</div>
<p>The N800 is an overhauled version of the 770 I reviewed last year. That model, priced at $360, was so underpowered as to be almost useless. The new one is speedier, more powerful, thinner and lighter, albeit a bit longer. Like the 770, the N800 is designed to connect to the Internet via a Wi-Fi wireless network, though it can use a cellphone as a modem. Like the 770, it uses a touch screen and virtual keyboard.</p>
<p>The new model has some nice features the 770 lacked, like a pop-out video camera, and the ability to make voice calls over the Internet. It can take two standard memory cards, rather than the one oddball card the 770 accepted. Like the 770, it does a far better job of browsing the Web than any smart phone on the market today.</p>
<p>The screen, like the 770&#8217;s, is huge &#8212; 4.2 inches diagonally &#8212; and with a stunning resolution of 800 x 480, significantly larger and sharper than the much-touted iPhone screen.</p>
<p>But, like the 770, the new N800 is a good example of how hard it is for a company that grew up in one business to migrate successfully to another. I can&#8217;t imagine many people carrying around this device. For one thing, the N800 is a tweener &#8212; smaller than a laptop, but too big for a pocket. It&#8217;s 5.7 inches long, 2.95 inches wide and 0.5 inch thick. It weighs 7.27 ounces. The iPhone is smaller and lighter.</p>
<p>More importantly, the N800&#8217;s software seems unpolished and unfinished. There&#8217;s no calendar application, no method for synchronizing data from a PC, no software for using the camera to record videos or snap still pictures, though Nokia says that&#8217;s coming. And there&#8217;s no simple way to use the camera for video conferencing with a PC, unless you get somebody else to download a special Nokia program. The company hopes to solve this later with a Skype program for the device. You can make a video call to another N800.</p>
<div class="media-LEFT" style="width: 245px;"><img src="http://online.wsj.com/public/resources/images/MK-AI651_PTECH_20070221180907.jpg" alt="The N800 Internet Tablet, $399, has a touch screen." height="148" width="245" /><br />The N800 Internet Tablet, $399, has a touch screen.</div>
<p>Nokia is hoping that open-source developers will help polish the N800&#8217;s software and add functions. This is an idealistic goal, and has won the hearts of some techies. But mainstream consumers expect complete functions on the device, out of the box. Third-party software is a great thing, but it isn&#8217;t a substitute for strong software from the manufacturer.</p>
<p>Still, the N800 does some things well. Web browsing is a pleasure, because pages render much like they do on a real PC, and you can see a much larger portion of each page than you can on a typical phone, even a Windows Mobile or Palm model. Handy buttons on the top of the Nokia make this even better, by zooming in or out on the Web page, or instantly hiding the navigation controls so the page can claim the whole screen.</p>
<p>Instant messaging also worked well, although the only prominent service bundled with the N800 is Google Talk. I also successfully made and received Internet voice calls via Google Talk. These were clear and easy, though they don&#8217;t fully compensate for the lack of a built-in cellphone. An RSS feed reader, which sucked in headlines from various Web sites, was also good, as was the photo-viewing program.</p>
<p>The email program is fair, if pretty bare-bones and sometimes slow. BlackBerry addicts are unlikely to accept the onscreen keyboard in place of a real one. Some attachments, such as pictures or PDF files, open easily, but Word documents never even showed up in my tests.</p>
<p>We won&#8217;t know until June whether Apple has been able to successfully invade Nokia&#8217;s turf and make a decent cellphone. But so far, Nokia is struggling to go the other way.</p>
<ul>
<li>Email me at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>. See video versions of my reviews at <a href="http://www.wsj.com/mossbergvideo" rel="external">wsj.com/mossbergvideo</a>.</li>
</ul>
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