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	<title>Personal Technology &#187; password</title>
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		<title>A Windows to Help You Forget</title>
		<link>http://ptech.allthingsd.com/20091007/a-windows-to-help-you-forget/</link>
		<comments>http://ptech.allthingsd.com/20091007/a-windows-to-help-you-forget/#comments</comments>
		<pubDate>Thu, 08 Oct 2009 01:02:03 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20091007/a-windows-to-help-you-forget/</guid>
		<description><![CDATA[Walter S. Mossberg calls Windows 7 a boost to productivity and a pleasure to use -- Microsoft's best operating system yet.]]></description>
			<content:encoded><![CDATA[<p>In just two weeks, on Oct. 22, Microsoft&#8217;s long operating-system nightmare will be over. The company will release Windows 7, a faster and much better operating system than the little-loved Windows Vista, which did a lot to harm both the company&#8217;s reputation, and the productivity and blood pressure of its users. PC makers will rush to flood physical and online stores with new computers pre-loaded with Windows 7, and to offer the software to Vista owners who wish to upgrade.</p>
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<p>With Windows 7, PC users will at last have a strong, modern successor to the sturdy and familiar, but aged, Windows XP, which is still the most popular version of Windows, despite having come out in 2001. In the high-tech world, an eight-year-old operating system is the equivalent of a 20-year-old car. While XP works well for many people, it is relatively weak in areas such as security, networking and other features more important today than when XP was designed around 1999.</p>
<p>After using pre-release versions of Windows 7 for nine months, and intensively testing the final version for the past month on many different machines, I believe it is the best version of Windows Microsoft (MSFT) has produced. It&#8217;s a boost to productivity and a pleasure to use. Despite a few drawbacks, I can heartily recommend Windows 7 to mainstream consumers.</p>
<p>Like the new Snow Leopard operating system released in August by Microsoft&#8217;s archrival, Apple (AAPL), Windows 7 is much more of an evolutionary than a revolutionary product. Its main goal was to fix the flaws in Vista and to finally give Microsoft customers a reason to move up from XP. But Windows 7 is packed with features and tweaks that make using your computer an easier and more satisfying experience.</p>
<div class="media-CENTER" style="width:360px;"><a href="http://online.wsj.com/public/resources/images/EK-AF116_PTECH_G_20091007190001.jpg" rel="lightbox" title="PTECH"><img src="http://online.wsj.com/public/resources/images/EK-AF116_PTECH_G_20091007190001.jpg" width="360" height="240" style="float: none;" alt="PTECH" /></a><br />
<br />
The new taskbar shows small previews of many windows and allows for larger previews.</div>
<p>Windows 7 introduces real advances in organizing your programs and files, arranging your taskbar and desktop, and quickly viewing and launching the page or document you want, when you want it. It also has cool built-in touch-screen features.</p>
<p>It removes a lot of clutter. And it mostly banishes Vista&#8217;s main flaws—sluggishness; incompatibility with third-party software and hardware; heavy hardware requirements; and constant, annoying security warnings.</p>
<p>I tested Windows 7 on 11 different computers, ranging from tiny netbooks to standard laptops to a couple of big desktops. These included machines from Lenovo, Hewlett-Packard (HPQ), Dell (DELL), Acer, Asus, Toshiba and Sony (SNE). I even successfully ran it on an Apple Macintosh laptop. On some of these machines, Windows 7 was pre-loaded. On others, I had to upgrade from an earlier version of Windows.</p>
<p>In most cases, the installation took 45 minutes or less, and the new operating system worked snappily and well. But, I did encounter some drawbacks and problems. On a couple of these machines, glacial start-up and reboot times reminded me of Vista. And, on a couple of others, after upgrading, key features like the display or touchpad didn&#8217;t work properly. Also, Windows 7 still requires add-on security software that has to be frequently updated. It&#8217;s tedious and painful to upgrade an existing computer from XP to 7, and the variety of editions in which Windows 7 is offered is confusing.</p>
<p>Finally, Microsoft has stripped Windows 7 of familiar built-in applications, such as email, photo organizing, address book, calendar and video-editing programs. These can be downloaded  free of charge, but they no longer come with the operating system, though some PC makers may choose to pre-load them.</p>
<p>In recent years, I, like many other reviewers, have argued that Apple&#8217;s Mac OS X operating system is much better than Windows. That&#8217;s no longer true. I still give the Mac OS a slight edge because it has a much easier and cheaper upgrade path; more built-in software programs; and far less vulnerability to viruses and other malicious software, which are overwhelmingly built to run on Windows.</p>
<p>Now, however, it&#8217;s much more of a toss-up between the two rivals. Windows 7 beats the Mac OS in some areas, such as better previews and navigation right from the taskbar, easier organization of open windows on the desktop and touch-screen capabilities. So Apple will have to scramble now that the gift of a flawed Vista has been replaced with a reliable, elegant version of Windows. </p>
<p>Here are some of the key features of Windows 7.</p>
<p><strong>New Taskbar: </strong>In Windows 7, the familiar taskbar has been reinvented and made taller. Instead of mainly being a place where icons of open windows temporarily appear, it now is a place where you can permanently &#8220;pin&#8221; the icons of frequently used programs anywhere along its length, and in any arrangement you choose. This is a concept borrowed from Apple&#8217;s similar feature, the Dock. But Windows 7 takes the concept further.</p>
<p>For each running program, hovering over its taskbar icon pops up a small preview screen showing a mini-view of that program. This preview idea was in Vista. But, in Windows 7, it has been expanded in several ways. Now, every open window in that program is included separately in the preview. If you mouse over a window in the preview screen, it appears at full size on your desktop and all other windows on the desktop become transparent—part of a feature called Aero Peek. Click on the window and it comes up, ready for use. You can even close windows from these previews, or play media in them.</p>
<p>I found this feature more natural and versatile than a similar feature in Snow Leopard called Dock Expose.</p>
<p>You can also use Aero Peek at any time to see your empty desktop, with open windows reduced to virtual panes of glass. To do this, you just hover over a small rectangle at the right edge of the taskbar.</p>
<p>Taskbar icons also provide Jump Lists—pop-up menus listing frequent actions or recent files used.</p>
<p><strong>Desktop organization: </strong>A feature called Snap allows you to expand windows to full-screen size by just dragging them to the top of the screen, or to half-screen size by dragging them to the left or right edges of the screen. Another called Shake allows you to make all other windows but the one you&#8217;re working on disappear by simply grabbing its title bar with the mouse and shaking it several times.</p>
<p><strong>File organization:</strong> In Windows Explorer, the left-hand column now includes a feature called Libraries. Each library—Documents, Music, Pictures and Videos—consolidates all files of those types regardless of which folder, or even which hard disk, they live in.</p>
<p><strong>Networking: </strong>Windows 7 still isn&#8217;t quite as natural at networking as I find the Mac to be, but it&#8217;s better than Vista. For instance, now you can see all available wireless networks by just clicking on an icon in the taskbar. A new feature called HomeGroups is supposed to let you share files more easily among Windows 7 PCs on your home network. In my tests, it worked, but not consistently, and it required typing in long, arcane passwords.</p>
<p><strong>Touch: </strong>Some of the same kinds of multitouch gestures made popular on the iPhone are now built into Windows 7. But these features won&#8217;t likely become popular for a while because to get the most out of them, a computer needs a special type of touch screen that goes beyond most of the ones existing now. I tested this on one such laptop, a Lenovo, and was able to move windows around, to resize and flip through photos, and more.</p>
<p><strong>Speed: </strong>In my tests, on every machine, Windows 7 ran swiftly and with far fewer of the delays typical in running Vista. All the laptops I tested resumed from sleep quickly and properly, unlike in Vista. Start-up and restart times were also improved. I chose six Windows 7 laptops from different makers to compare with a new MacBook Pro laptop. The Mac still started and restarted faster than most of the Windows 7 PCs. But the speed gap has narrowed considerably, and one of the Lenovos beat the Mac in restart time.</p>
<p><strong>Nagging: </strong>In the name of security, Vista put up nagging warnings about a wide variety of tasks, driving people crazy. In Windows 7, you can now set this system so it nags you only when things are happening that you consider really worth the nag. Also, Microsoft has consolidated most of the alerts from the lower-right system tray into one icon, and they seemed less frequent.</p>
<p><strong>Compatibility: </strong>I tried a wide variety of third-party software and all worked fine on every Windows 7 machine. These included Mozilla Firefox; Adobe (ADBE) Reader; Google&#8217;s (GOOG) Picasa and Chrome; and Apple&#8217;s iTunes and Safari. </p>
<p>I also tested several hardware devices, and, unlike Vista, Windows 7 handled all but one smoothly. These included a networked H-P printer, a Canon (CAJ) camera, an iPod nano, and at least five external flash drives and hard disks. The one failure was a Verizon (VZ) USB cellular modem. Microsoft says you don&#8217;t need external software to run these, but I found it was necessary, and even then had to use a trick I found on the Web to get it to work.</p>
<p><strong>System Requirements: </strong>Nearly all Vista PCs, and newer or beefier XP machines, should be able to run Windows 7 fine. Even the netbooks I tested ran it speedily, especially with the Starter Edition, which lacks some of the powerful graphics effects in the operating system. (Other netbooks will be able to run other editions.) </p>
<p>If you have a standard PC, called a 32-bit PC, you&#8217;ll need at least one gigabyte of memory, 16 gigabytes of free hard-disk space and a graphics system that can support Microsoft technologies called &#8220;DirectX 9 with WDDM 1.0.&#8221; You&#8217;ll also need a processor with a speed of at least one gigahertz. If you have a newer-style 64-bit PC, which can use more memory, you&#8217;ll need at least two gigabytes of memory and 20 gigabytes of free hard disk space. In either case, you should double the minimum memory specification.</p>
<div class="media-CENTER" style="width:360px;"><a href="http://online.wsj.com/public/resources/images/PJ-AR928_PTECHj_G_20091007172438.jpg" rel="lightbox" title="PTECHjp"><img src="http://online.wsj.com/public/resources/images/PJ-AR928_PTECHj_G_20091007172438.jpg" width="360" height="240" style="float: none;" alt="PTECHjp" /></a><br />
<br />
Aero Peek lets you see your desktop by making your windows transparent.</div>
<p><strong>Installation, editions and price: </strong>There are four editions of Windows 7 of interest to consumers. One, a limited version called Starter, comes pre-loaded on netbooks. A second, called Professional, is mainly for people who need to tap remotely into company networks (check with your company to see if you need this). A third, called Ultimate, is mainly for techies who want every feature of all other editions. Most average consumers will want Home Premium, which costs $120 for upgrades.</p>
<p>The system for upgrading is complicated, but Vista owners can upgrade to the exactly comparable edition of Windows 7 while keeping all files, settings and programs in place.</p>
<p>Unfortunately, XP owners, the biggest body of Windows users, won&#8217;t be able to do that. They&#8217;ll have to wipe out their hard disks after backing up their files elsewhere, then install Windows 7, then restore their personal files, then re-install all their programs from the original CDs or downloaded installer files. Then, they have to install all the patches and upgrades to those programs from over the years.</p>
<p>Microsoft includes an Easy Transfer wizard to help with this, but it moves only personal files, not programs. This painful XP upgrade process is one of the worst things about Windows 7 and will likely drive many XP owners to either stick with what they&#8217;ve got or wait and buy a new one.</p>
<p>In my tests, both types of installations went OK, though the latter could take a long time.</p>
<p>Bottom line: Windows 7 is a very good, versatile operating system that should help Microsoft bury the memory of Vista and make PC users happy.</p>
<p>Correction: The edition of Microsoft&#8217;s Windows 7 operating system aimed at business users is called Windows 7 Professional. This week&#8217;s Personal Technology column erroneously stated it was named Business.</p>
<p><strong>Write to </strong>                Walter S. Mossberg at <a href="mailto:walt.mossberg@wsj.com">walt.mossberg@wsj.com</a></p>
<span class="fdPrintIncludeParentsPreviousSiblings"></span><span class="fdPrintIncludeParentsChildren"></span>]]></content:encoded>
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		<title>Synchronizing Your Bookmarks on All Your PCs</title>
		<link>http://ptech.allthingsd.com/20090204/synchronizing-your-bookmarks-on-all-your-pcs/</link>
		<comments>http://ptech.allthingsd.com/20090204/synchronizing-your-bookmarks-on-all-your-pcs/#comments</comments>
		<pubDate>Thu, 05 Feb 2009 02:02:03 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20090204/synchronizing-your-bookmarks-on-all-your-pcs/</guid>
		<description><![CDATA[Walt reviews Foxmarks, a tool for synchronizing your bookmarks automatically among all your computers, Windows or Mac, and across all the main brands of Web browsers.]]></description>
			<content:encoded><![CDATA[<p>Lots of people now have multiple computers, at home and at work, and many use more than one Web browser. That makes it hard to keep bookmarks straight. If, for instance, you bookmark a Web site as a &#8220;Favorite&#8221; on your PC at work using Microsoft&#8217;s (MSFT) Internet Explorer, it doesn&#8217;t automatically show up as a bookmark in Apple&#8217;s (AAPL) Safari browser on your Macintosh at home.</p>
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<p>But I&#8217;ve been testing a new, free program, available now, that aims to solve this problem. It synchronizes your bookmarks automatically among all your computers, Windows or Mac, and across all the main brands of Web browsers &#8212; Internet Explorer, Safari and Mozilla&#8217;s Firefox. On PCs running Windows XP or Vista, it works with Internet Explorer and Firefox. On Macs, it works with Safari and Firefox.</p>
<p>The program is called Foxmarks, and it&#8217;s from a San Francisco company of the same name. The Foxmarks software has been around since 2006, but worked only with the Firefox browser &#8212; hence the name. Yet Firefox isn&#8217;t the dominant choice on either Windows or Mac. So the company decided to expand the product to Internet Explorer, which is the built-in browser on Windows (and thus No. 1 in the world) and Safari, which is the built-in browser on Mac.</p>
<p>This new version, available for download at foxmarks.com, doesn&#8217;t merely synchronize your bookmarks between copies of the same browser. It synchronizes them between different browser brands, even if some are running on Windows PCs and some on Macs.</p>
<p><img src="http://online.wsj.com/public/resources/images/EK-AE515_PTECH_D_20090204143423.jpg" alt="Foxmarks" height="174" width="262" class="aligncenter" /></p>
<p>In my tests, Foxmarks worked well, with a few minor caveats. After using it for five days, I now have exactly the same set of bookmarks (or Favorites, in Internet Explorer&#8217;s parlance), arranged in the same order, on multiple computers &#8212; Windows and Mac &#8212; in a total of 12 different copies of Internet Explorer, Firefox and Safari.</p>
<p>There&#8217;s a different version of Foxmarks customized for each of the three main browsers, but each talks to the same password-protected Web account, which contains the latest version of your bookmarks. When you add, delete, rename or rearrange any bookmark in any browser on any of your computers, the Foxmarks software sends the change up to the Web account. Then, the next time any of your other browsers checks with the Web account, it receives the change.</p>
<p>For example, in my tests, I bookmarked a Wikipedia article in Firefox on my Dell (DELL) running Windows Vista. Foxmarks then caused that same new bookmark to appear in Internet Explorer on the same Dell, and in both Firefox and Safari on my Apple Macintosh computer. And, on each machine, the new bookmark for the Wikipedia article was in the same location.</p>
<p>In another case, I changed the order of two bookmarks in the Bookmarks Bar in Safari on one of my Macs, and the same re-ordering was replicated on a Windows PC in the Links Toolbar of IE and in the Bookmarks Toolbar of Firefox.</p>
<p>If you don&#8217;t want exactly the same set of bookmarks on all your machines, you can set up different profiles with different bookmarks for your work and home computers.</p>
<p>You can access the password-protected Web site containing your bookmarks from any PC, even if it isn&#8217;t one of yours, and can view a customized version of this site via the browser on an iPhone or other smart phone. You can even set up a mobile profile that will show you just a subset of your bookmarks in your phone&#8217;s Web browser, though you can&#8217;t sync bookmarks to and from a phone.</p>
<p>From the Web, you can alter your bookmarks, and these changes will then be pushed down to the browsers on your computers. You also can share bookmarks with others via email or an RSS feed.</p>
<p>There are other Web-based repositories of bookmarks, notably a service called Delicious. But none that I know of automatically synchronizes bookmarks among browsers and computers, which is the main function of Foxmarks.</p>
<p>Foxmarks has another feature: It can also sync stored passwords for Web sites you frequently visit. But this trick works only in Firefox, and in my tests didn&#8217;t work properly all the time.</p>
<p>The software has a few other limitations and glitches. The Internet Explorer version is still labeled a beta, or test, version because it still produces occasional syncing errors, especially in Vista. That was true in my tests, and I&#8217;d be wary of using it with Vista, though it performed solidly in Windows XP. It works reliably only with Internet Explorer 6 or 7, not the pre-release version of Internet Explorer 8, which the company isn&#8217;t yet supporting.</p>
<p>On the Mac, Foxmarks works only with the current Leopard version of the operating system and the current version 3 of Safari. It doesn&#8217;t work with the Windows version of Safari.</p>
<p>And syncing isn&#8217;t instant. It can take as long as an hour for each computer to check with the Web site and get the changes.</p>
<p>The company plans to keep Foxmarks free, but is hoping to make money from future, unspecified products.</p>
<p>Foxmarks is a clever, well-done product that can help users of multiple computers and multiple browsers to keep their Web lives in order.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</em></p>
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		<title>Wi-Fi on Wheels Is Steady, but Has a Speed Bump</title>
		<link>http://ptech.allthingsd.com/20081112/wi-fi-on-wheels-is-steady-but-has-a-speed-bump/</link>
		<comments>http://ptech.allthingsd.com/20081112/wi-fi-on-wheels-is-steady-but-has-a-speed-bump/#comments</comments>
		<pubDate>Thu, 13 Nov 2008 02:04:05 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Internet]]></category>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20081112/wi-fi-on-wheels-is-steady-but-has-a-speed-bump/</guid>
		<description><![CDATA[Wi-Fi wireless Internet connectivity has become nearly ubiquitous. Whether you're at home, in a coffee shop, or even on some commercial airliners, you can get online with a Wi-Fi-equipped laptop, smart phone or portable game machine. Now, Wi-Fi is making its way into your car.]]></description>
			<content:encoded><![CDATA[<p>Wi-Fi wireless Internet connectivity has become nearly ubiquitous. Whether you&#8217;re at home, in a coffee shop, or even on some commercial airliners, you can get online with a Wi-Fi-equipped laptop, smart phone or portable game machine.</p>
<p>Now, Wi-Fi is making its way into your car. A small California company, Autonet Mobile, has teamed up with Chrysler and others to sell a service that floods any brand or model of car or truck with Wi-Fi Internet connectivity that can be used by multiple passengers and devices simultaneously. It&#8217;s a dealer-installed option on Chrysler vehicles, but Chrysler dealers, and some independent auto electronic shops, will install it on any brand of car for a fee.</p>
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<p>The system works via a special wireless router, mounted in the trunk or rear cargo area, that draws Internet connectivity from cellphone towers and then converts it into an in-car Wi-Fi signal with a range of 100 feet. This router looks like a military device, because it is ruggedized to survive jolts and vibrations, and is shielded to avoid interference with the car&#8217;s electronics or with cellphone calls.</p>
<p>As long as they have built-in Wi-Fi, the laptops and smart phones used in the car don&#8217;t need any add-on hardware or software to use Autonet. To them, it looks like any other Wi-Fi signal. And no special car antenna is needed; the router uses its own large antennas.</p>
<p>I&#8217;ve been testing Autonet Mobile in a rented Saturn Vue SUV in Washington, D.C., and its suburbs, and found it worked well for most basic Internet tasks like email and Web surfing. The router turns on when the car does, and the Wi-Fi signal shows up about 30 seconds later. However, Autonet is relatively pokey. It&#8217;s too slow to be reliable for streaming video longer than brief YouTube clips, or for smooth video chatting.</p>
<p>Perhaps the biggest downside of in-car Wi-Fi is that it provides one more potential distraction for drivers. The company says the service is only for passengers, not drivers, but there&#8217;s no technical barrier to a driver using it.</p>
<div class="media-CENTER" style="width: 262px;"><img src="http://online.wsj.com/public/resources/images/OB-CR080_ptecha_D_20081112173305.jpg" alt="The Autonet Mobile router" height="174" width="262" /><br />The Autonet Mobile router</div>
<p>Of course, drivers already can court danger this way by using cellphone wireless connectivity on a laptop, iPhone, BlackBerry or other connected device. And that raises another question: Since you can already connect to the Internet from a car with a smart phone or a cellular data card for a laptop, why would you want Autonet?</p>
<p>There are three reasons. First, cellular Internet access is typically tied to a single device at a time. But Autonet&#8217;s Wi-Fi service works just like Wi-Fi in your house: Multiple people with multiple devices can use it at the same time. In fact, the company envisions that the service&#8217;s primary use will be to allow children in the back seat to use laptops for social networking, online games or homework; and multiple adult passengers to conduct online business or research routes and destinations.</p>
<p>Second, the monthly fees can be lower, at least for laptops. A typical cellular data card for a single laptop costs $60 a month. But Autonet&#8217;s service starts at $29 a month for the entire car, regardless of how many devices are being used. A premium plan costs $59. The plans differ by how much data you are allowed to consume monthly. And Autonet requires no special laptop cards or software.</p>
<p>Lastly, the company claims that it has invented a technology that keeps the connection steadier while moving than the typical direct cellular connection. Although some videos froze on me, I never lost Autonet&#8217;s Internet connection, whether moving slowly through downtown D.C. or moving faster on suburban highways and streets.</p>
<p>In my tests, with a laptop and an iPhone, Autonet&#8217;s speeds ranged from around 100 kilobits per second to around 500 kbps &#8212; far slower than a typical cable Internet service in a home. My average speed was between 400 kbps and 450 kbps.</p>
<p>There are some other drawbacks. First, the router costs $499, though that will soon drop to $399 in a holiday price promotion. Second, you have to sign at least a one-year contract, even if you pay monthly. Third, your Internet usage is limited. The $29 plan gets you just 1 gigabyte of data a month, while the $59 plan gets you 5 gigabytes. That should be plenty for most typical users, but not for those with large appetites for data.</p>
<p>These service fees are all-inclusive. You don&#8217;t have to pay anything to any cellphone carrier. But there is also a $35 &#8220;activation fee,&#8221; whose justification is murky, and installation costs are estimated at $50 to $75.</p>
<p>For security, you can set Autonet up with a password, but it doesn&#8217;t yet use the most advanced version of Wi-Fi security. The company says that, while it can track and manage your Internet connection, it cannot determine the content of what you are doing online.</p>
<p>Finally, because the router is hard-mounted, you can&#8217;t remove it for use in, say, a hotel room or second car.</p>
<p>If you&#8217;re willing to invest in the router and can tolerate the slow speeds, Autonet might be what you want &#8212; as long as you can resist using it while driving.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</em></p>
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		<title>Symantec Rewrites  Its Security Suite  To Curb Nuisances</title>
		<link>http://ptech.allthingsd.com/20080917/symantec-rewrites-its-security-suite-to-curb-nuisances/</link>
		<comments>http://ptech.allthingsd.com/20080917/symantec-rewrites-its-security-suite-to-curb-nuisances/#comments</comments>
		<pubDate>Thu, 18 Sep 2008 01:08:02 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Macintosh]]></category>
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		<description><![CDATA[Symantec's Norton Internet Security 2009 isn't perfect, but is fast, simple and unobtrusive.]]></description>
			<content:encoded><![CDATA[<p>It can be awful to have your Windows computer infected with malicious software, but it is almost as bad suffering the daily burdens imposed by the security software designed to protect you.</p>
<p>Too often, security programs significantly slow down the computer, causing lags in booting up the machine, launching programs and receiving email. Not only that, they can be incredibly annoying, popping up frequent messages or asking questions in techie lingo.</p>
<div class="media-CENTER" style="width: 262px;"><img src="http://online.wsj.com/public/resources/images/OB-CJ136_ptech0_D_20080917230315.jpg" alt="Norton Internet Security 2009" height="174" width="262" /><br />The main screen of the 2009 version of Norton Internet Security is streamlined and even includes a gauge to show much drain the security program is placing on the computer.</div>
<p>Now, Symantec (SYMC) has decided to radically rewrite its main security suite for Windows to directly address these problems. And in my tests, this new product, Norton Internet Security 2009, largely succeeded. It isn&#8217;t perfect, but it is the fastest, simplest and least obtrusive security suite I have ever used.</p>
<p>Being quick and quiet is great, but, of course, a security product also has to be effective against the vast number of viruses, spyware programs and other malicious attacks aimed at Windows. I don&#8217;t have a security lab in which to test such effectiveness. But PC Magazine does, and the magazine called the new Norton suite&#8217;s spyware and virus protection &#8220;extremely effective.&#8221; The magazine&#8217;s tests are described at <a href="http://www.pcmag.com/article2/0,2817,2330024,00.asp">http://www.pcmag.com/article2/0,2817,2330024,00.asp</a>.</p>
<p>However, I wasn&#8217;t impressed with Norton&#8217;s optional antispam feature, which caused the only significant problem I ran into in my testing.</p>
<p>The new suite costs $70, and can be purchased at <a href="http://symantec.com/">symantec.com</a> and elsewhere. For that price, you get to install it on three PCs and you get a one-year subscription to its updates, which cost $60 thereafter.</p>
<p>Symantec is now including free support, even over the phone, though in my tests this support proved lousy. Norton Internet Security 2009 works only on Windows XP and Windows Vista.</p>
<p>I tested the new security suite on a Dell (DELL) desktop running Vista and on a Macintosh laptop running Windows XP as a &#8220;virtual machine,&#8221; meaning Windows and Windows programs ran simultaneously with the Mac operating system. Symantec assured me the program would run properly in this latter setup, and I had run the previous version of Norton successfully in the same environment.</p>
<p>The first thing you notice about NIS 2009 is the fast and simple installation. The process took under two minutes on each of my test machines.</p>
<p>File scanning is also much faster, partly because the new suite has a feature called Insight that allows it to skip the scanning and rescanning of many of your files. Insight gathers information about your installed programs and compares them against a list of programs Symantec knows are &#8220;trusted,&#8221; through either its own research or through scanning results voluntarily submitted by other users. These trusted programs are then exempted from future scans, saving a ton of time.</p>
<div class="media-CENTER" style="width: 262px;"><img src="http://online.wsj.com/public/resources/images/OB-CJ137_ptech0_D_20080917230659.jpg" alt="Symantec's Norton Internet Security 2009" height="174" width="262" /><br />The new Norton suite has a feature called Insight which calculates how many of your programs it knows are trusted, and therefore needn&#8217;t be scanned repeatedly, saving time.</div>
<p>For instance, on my Dell running Vista, an immediate complete scan done before Insight analyzed the computer took more than an hour. But after Insight determined that over 70% of my programs were trusted, complete scans took 10 minutes or less. Of course, your data files, like Word documents and emails, still must be scanned, because they are typically unique.</p>
<p>To minimize the impact on users, the new Norton does scanning and other tasks only when it detects that the computer has been idle for at least 10 minutes. And new virus definitions trickle into your computer invisibly, in the background, rather than all at once in a major process.</p>
<p>Symantec is so certain that its product has a low impact on PC performance that it built a gauge into its new streamlined main screen that shows its drain on the main processor, or CPU.</p>
<p>NIS 2009 is also far less annoying than other suites I&#8217;ve used. In normal operation, it notifies you only when it has completed a background task or if there&#8217;s a threat or a repair that requires a user action, such as a reboot. And there&#8217;s an even quieter optional &#8220;silent mode&#8221; that can turn off nearly every nonurgent activity of Norton for up to six hours. Silent Mode is automatically activated during full-screen activities, such as playing games or watching movies.</p>
<p>The new suite has a bunch of other features, including a browser toolbar for Internet Explorer and Firefox that warns against fake and malicious Web pages, and that can securely enter your passwords and other information on Web sites. It also has an antispam feature for Microsoft (MSFT) Outlook and Outlook Express.</p>
<p>This antispam feature, which is off by default, was rated as weak by PC Magazine and, in my tests, it caused both Norton and Outlook Express to crash repeatedly in Windows XP running on my Mac. Symantec suspects this is a problem particular to running Windows the way I was on the Mac. After I reinstalled Norton and turned off the feature, all was well again.</p>
<p>But Symantec&#8217;s free tech-support service was not only unable to diagnose the problem, it didn&#8217;t even know the difference between Outlook and Outlook Express.</p>
<p>Despite this one glitch, I can recommend Norton Internet Security 2009 as a good way to protect your Windows computer with minimal impact on your time and attention.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</em></p>
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		<title>How to Avoid Cons That Can Lead to Identity Theft</title>
		<link>http://ptech.allthingsd.com/20080501/how-to-avoid-cons-that-can-lead-to-identity-theft/</link>
		<comments>http://ptech.allthingsd.com/20080501/how-to-avoid-cons-that-can-lead-to-identity-theft/#comments</comments>
		<pubDate>Thu, 01 May 2008 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Apple]]></category>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20080501/how-to-avoid-cons-that-can-lead-to-identity-theft/</guid>
		<description><![CDATA[The most insidious Internet security problems today rely on human gullibility, not tricky software. These types of attacks are called "social engineering" and can be used to steal your money and identity. Here are tips to help you avoid becoming a victim.]]></description>
			<content:encoded><![CDATA[<p>When most people think about Internet security problems, they focus on viruses and spyware &#8212; technological attacks that can usually be mitigated by technological defenses. But the most insidious Internet security problems today rely on human gullibility, not tricky software. While technological defenses can help you fend off these newer types of attacks, your best weapons against them are common sense, alertness, and careful email and Web-surfing practices.</p>
<p>These types of attacks are called &#8220;social engineering,&#8221; and they are used by criminals to steal your money and identity, and to plant on your computer malicious software that can be used to keep ripping you off. Social engineering is the online equivalent of an old-fashioned con game, in which a crook frightens people with false warnings, or tempts them with false promises, and then robs them.</p>
<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1531241245}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
<p>While viruses and spyware overwhelmingly afflict Microsoft&#8217;s (MSFT) Windows users and spare users of Apple&#8217;s (AAPL) Macintosh computers, social-engineering schemes can ensnare Mac users as well. There&#8217;s nothing inherent in Macs that makes their owners more resistant to falling for social-engineering scams.</p>
<p>The most common form of social engineering is called phishing, a one-two punch using both email and Web browsing to trick people into typing confidential information into Web sites that look like the sites of real companies, especially financial institutions. But these phishing sites are actually skillfully designed fakes that transmit your sensitive data to criminals, often in distant countries. Once these creeps have your passwords and account numbers, they can loot your funds and steal your identity.</p>
<p>Here are some tips to help you avoid being the victim of social engineering, updated from a similar column I wrote in 2006. It includes information on some antiphishing software that wasn&#8217;t available back then. But remember: Security software alone can&#8217;t save you from scams.</p>
<p><strong>1.</strong> Never, ever click on a link embedded in an email that appears to come from a financial institution, even if it&#8217;s your own bank or brokerage and even if it looks official right down to the logo. The same goes for payment or auction services, like PayPal or eBay (EBAY). Don&#8217;t do this even if the email asserts that your account has a problem, or that the bank has to verify your information. And certainly don&#8217;t enter any passwords, Social Security numbers or account numbers directly in an email.</p>
<p>These types of emails are almost always fakes, and the links they contain almost always lead to phony Web sites run by criminals. The only exception might be a confirmation email from a brokerage firm concerning a trade you know you made minutes before. Even legitimate-looking addresses in emails or in the address bar of Web browsers can be fakes that hide the crooks&#8217; true Web addresses. The lock icon on a Web site can also be falsified.</p>
<p>If you are truly worried about your account, call the bank or company, or go to its Web site by manually typing in its address or by using a well-established bookmark in your browser that you created yourself.</p>
<p><strong>2.</strong> Don&#8217;t click on links to offers for free software or goods that you receive in an email, especially from a sender or company you&#8217;ve never heard of.</p>
<p><strong>3.</strong> Never download software from unfamiliar Web sites unless you are absolutely sure you need it and it&#8217;s legitimate. Even if it claims to be a useful program, it may very well be a malicious application like a &#8220;key logger,&#8221; which can report back to crooks everything you type into your computer. If you really want the program, do a Web search on it first, to see if others have reported it as a malicious fake.</p>
<p><strong>4.</strong> If a Web site tells you that you need to download special viewing software to see its videos, don&#8217;t do it. Even if it claims to be giving you legitimate viewing software, like Microsoft&#8217;s Silverlight, Adobe&#8217;s (ADBE) Flash or Apple&#8217;s QuickTime, don&#8217;t download it there. Go to the official Microsoft, Adobe or Apple Web sites to get these viewers.</p>
<p><strong>5.</strong> Use a Web browser, like Internet Explorer 7 on Windows, or Firefox 2.0 on Windows or Mac, that includes built-in features to warn you about, or block access to, known phishing sites. The next versions of these two browsers will have even stronger features that will detect sites that are not only fake, but which are known to distribute malicious software.</p>
<p>Unfortunately, the third major browser, Apple&#8217;s otherwise excellent Safari for Mac and Windows, lacks any such antiphishing detection, though I expect Apple to add the feature in a future version. So, for now, Mac users worried about phishing should rely on Firefox.</p>
<p><strong>6.</strong> Consider security software that tries to detect and block phishing sites. McAfee&#8217;s (MFE) free Site Advisor and paid Site Advisor Plus products do a good job. Symantec (SYMC) has similar features built into its large security suites, Norton 360 2.0 and Norton Internet Security 2008.</p>
<p><strong>7.</strong> Educate yourself by reading about social engineering and phishing and how to avoid being a victim. Microsoft has a very good guide at: <a href="http://microsoft.com/protect/yourself/phishing/identify.mspx" rel="external">microsoft.com/protect/yourself/phishing/identify.mspx</a> and Symantec has one at: <a href="http://symantec.com/norton/clubsymantec/library/article.jsp?aid=cs_phishing" rel="external">symantec.com/norton/clubsymantec/library/article.jsp?aid=cs_phishing</a>.</p>
<p>Follow these tips and you&#8217;ll be a happier &#8212; and safer &#8212; surfer.</p>
<p><em><strong>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>.</strong></em></p>
<ul>
<li>Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</li>
</ul>
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		<title>KidZui's Parent Plan Lets Children Explore in Safe Corner of Web</title>
		<link>http://ptech.allthingsd.com/20080320/kidzuis-parent-plan-lets-children-explore-in-safe-corner-of-web/</link>
		<comments>http://ptech.allthingsd.com/20080320/kidzuis-parent-plan-lets-children-explore-in-safe-corner-of-web/#comments</comments>
		<pubDate>Thu, 20 Mar 2008 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<description><![CDATA[A new service called KidZui aims to offer kids a safe subset of the Internet where they can roam freely without triggering parental worry.]]></description>
			<content:encoded><![CDATA[<p>The Internet presents a real dilemma for parents with younger children. On the one hand, it&#8217;s filled with fun and wholesome sites for kids, and lots of educational material. On the other, it teems with inappropriate content and potentially dangerous means of communicating with strangers.</p>
<p>There are tools for dealing with the problem, most commonly, filtering software that attempts to bar sexual, violent and other objectionable material. But these can frustrate kids and parents, by either blocking too many things or not blocking enough.</p>
<div class="media-LEFT" style="width: 150px;"><img src="http://online.wsj.com/public/resources/images/MK-AO707_PTECH_20080319172344.gif" alt="Photo" height="216" width="150" /><br />Avatars help guide users</div>
<p>Some other approaches, such as the parental controls built right into the latest Windows (MSFT) and Macintosh (AAPL) operating systems, offer parents more control by allowing them to specify what Web sites a child can access. But that requires close and constant involvement by the parent as the child seeks access to more Web sites.</p>
<p>This week marks the launch of a parental-control service with a somewhat different approach. It&#8217;s called KidZui, and it aims to offer kids a safe subset of the Internet where they can roam freely without triggering parental worry. KidZui, for children ages 3 to 12, hopes to emphasize the positive, rather than the negative.</p>
<p>The service, from a San Diego company of the same name, claims to encompass 500,000 safe sites, photos and videos, ranging from pop culture to science, comics and games to history. You can watch the latest &#8220;American Idol&#8221; contestant, learn about dinosaurs, delve into history or visit popular kids&#8217; sites, such as Webkinz and Club Penguin.</p>
<p>The sites, photos and videos included in KidZui are approved by a team of about 200 parents and teachers across the country, and are ranked by age, so that a site that might be right for an 11-year-old isn&#8217;t served up to a 4-year-old.</p>
<p>While a child can establish a list of friends in KidZui, and can share content with them, there is no instant-messaging or email function.</p>
<p>KidZui isn&#8217;t free, and it can&#8217;t be accessed via a regular Web browser. Instead, you must download a special KidZui browser, from <a href="http://kidzui.com" rel="external">kidzui.com</a>, that runs on either Windows or Macintosh computers. I tested it on both platforms, and it downloaded quickly and installed smoothly.</p>
<p>The service nominally costs $99.95 a year, or $9.95 a month, but there is a 30-day free trial and an introductory rate of $49.95 a year, or $4.95 a month. It has no ads, other than those already present on Web sites kids visit.</p>
<p>A key selling point of the service is that busy parents can simply set up KidZui and trust that their kids will be safe online. To that end, the program can be optionally configured, so that a child can&#8217;t escape from it to use the computer&#8217;s standard browser, for example. A parent can set KidZui to launch when the computer starts up, in full-screen mode. In this mode, KidZui automatically disables or hides the common keystrokes, icons, commands and techniques that allow users to switch to, or to start up, other programs.</p>
<p>In addition, when KidZui is running in this locked-down mode, the child can be barred from quitting KidZui without a parent&#8217;s password. In my tests over the past week, I found some loopholes in this lockdown system, but the company plugged each leak I turned up. I can&#8217;t swear that a clever kid won&#8217;t be able to escape from KidZui, but the program blocks most obvious exits.</p>
<p>Inside the software, the company has tried to create a fun, lighthearted world. Each child is represented by a &#8220;Zui,&#8221; a cartoon-like character that can be customized with hair, clothing and other features. There are lots of sound effects, and kids can rate content with illustrated tags ranging from &#8220;best&#8221; and &#8220;cool&#8221; to &#8220;boring&#8221; or &#8220;gross.&#8221;</p>
<p>When a child types in a term like &#8220;ocean&#8221; KidZui offers a list of related terms as well, to guide further exploration. If a child types in a search term or a Web address that has been banned from the KidZui universe, a message appears saying &#8220;This page isn&#8217;t available on KidZui, but your parents can add it for you.&#8221; This applies not only to terms typed into KidZui&#8217;s own search bar, but also to terms a child enters at sites like Wikipedia or in the search boxes embedded in other sites. The main pages of Google and Yahoo can&#8217;t be summoned.</p>
<p>If a search or Web address is new to KidZui, a different message appears promising that it will be reviewed.</p>
<p>I did find some holes in this system. For instance, I was able to get to The Wall Street Journal&#8217;s Web site and do an internal search on &#8220;Spitzer,&#8221; which turned up a story on the former New York governor&#8217;s sex scandal.</p>
<p>Parents can get detailed reports about the KidZui activities of each of their children and can tweak the content they can see by adding specific types of material, such as &#8220;athletic violence,&#8221; and approving or blocking specific Web sites.</p>
<p>For parents who want to allow limited Web use by their young children without constantly micromanaging their online activities, KidZui may be worth a try, but don&#8217;t expect it to be perfect.</p>
<p><em>Email me at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>. Find all my columns and videos online, free, at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>.</em></p>
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