Personal Technology » personal computer

Motorola's Droid Is Smart Success for Verizon Users

Walter S. Mossberg — Thu, 05 Nov 2009 02:10:06 +0000

Verizon Wireless customers tend to love the company’s fast 3G network. But many tech-oriented Verizon loyalists gripe about the carrier’s high-end smart phones, which haven’t matched the cachet and versatility of the Apple iPhone sold by AT&T (T). In fact, some Verizon customers have switched to AT&T simply to get an iPhone.

[ See post to watch video ]

But this week, Verizon (VZ) is rolling out a device that finally gives it a more credible alternative. This new $200 phone is the Motorola Droid and it’s the first Verizon model to run Google’s (GOOG) Android smart-phone operating system. I’ve been testing the Droid, and while it has some significant drawbacks, I regard it as a success overall. It’s the best super-smart phone Verizon offers, the best Motorola (MOT) phone I’ve tested and the best hardware so far to run Android. I can recommend the Droid to Verizon loyalists who have lusted for a better smart phone, but don’t want to switch networks.

Like the iPhone, the Droid is really a powerful hand-held computer that happens to make phone calls, and is a platform for numerous third-party programs, or apps. Currently, Android offers over 12,000 apps. That is just a fraction of the 100,000 apps available for the iPhone, but it’s well above what the newer BlackBerry or Palm (PALM) phones offer.

The Droid is also the first phone that runs the 2.0 version of Android, which sands off some of the rough edges of Google’s platform and adds some features—notably, a free voice-prompted turn-by-turn navigation program. Android still isn’t as slick or fluid as the iPhone’s OS, in my view, but it has some functionality Apple (AAPL) omits, including the ability to run multiple third-party apps simultaneously.

The Droid is a handsome, squared-off device with a gorgeous, huge, high-resolution screen, bigger and sharper than the iPhone’s. There’s also a slide-out physical keyboard. It’s only a tad longer and thicker than the Apple product. But it’s 25% heavier, which makes it less comfortable to carry around in a pocket.

The Droid also has a higher-resolution camera than the iPhone’s: five megapixels versus three megapixels. And the camera has a flash, which the Apple lacks. In my tests, pictures came out OK, though not dazzling, and videos I shot were quite good.

Motorola’s Droid

The Droid’s large 3.7-inch screen looked great, but it lacks multitouch features, such as two-finger zooming, and it seemed less responsive than some other touch screens I’ve tested.

Battery life is listed at a whopping 6.4 hours, and, in my tests, the Droid easily lasted through the day on a single charge. Phone calls were crisp and clear, and I never suffered a dropped call. Verizon’s network was speedy and reliable for Web surfing, email and social networking. I copied some songs and videos onto the Droid by plugging it into a computer, and all played properly.

The Droid, whose $200 price comes only after a $100 mail-in rebate, requires a minimum $70 monthly service plan for two years, and text messaging costs extra. It comes with 16 gigabytes of memory, in the form of a removable card, and can handle up to a 32-gigabyte card.

Unfortunately for lovers of physical keyboards, I found the one on the Droid to be pretty awful. It has flat, cramped keys that induce too many typing errors, yet lacks auto-correction. I found myself using the virtual on-screen keyboard, which was pretty fast and accurate for me, and did include auto-correction.

Another downside: The Droid’s screen has only three panels for displaying apps, versus 11 on the iPhone, and some large apps, called widgets, hog much of the space on these panels.

Like the Palm Pre, the Droid tries to integrate social networking with contacts, though in a more limited way. It handles Google’s Gmail and Facebook, as well as Microsoft Exchange for corporate email and data. A nice feature lets you tap a contact’s picture and get instant options for ways to communicate.

The Droid can do some cool tricks with a couple of $30 optional docks, one for the car and one for the desk or nightstand. When placed in the car dock, the phone automatically displays a horizontal view with large buttons, including one for the built-in navigation system. In my tests, this navigation system worked pretty well, even showing photos of certain intersections. But it also gave me a couple of bad directions, such as sending me the wrong way at a fork in the road.

When placed in the desktop dock, the Droid displays the time and a different row of large icons from when it’s in the car dock, including music and an alarm clock.

I ran into one odd flaw with my test Droid, and with a second test unit tried by a colleague. Neither could send a photo via multimedia messaging to either my iPhone or her BlackBerry. Verizon was able to send pictures this way to my iPhone from other Droids, and it suspects some flaw in our test units.

The Droid is potentially a big win for Verizon, Motorola and Google, as well as for loyal Verizon customers.

Find Walt Mossberg’s columns and videos online, free, at walt.allthingsd.com. Email him at mossberg@wsj.com

Some Favorite Apps That Make iPhone Worth the Price

Walter S. Mossberg — Thu, 26 Mar 2009 01:02:03 +0000

Despite all the economic misery, the past nine months have been a little like the heady days of the early 1980s when the personal computer was just getting rolling and new software programs were popping up like weeds.

That’s because we have a new computing platform, the modern hand-held computer, which is also attracting new software and new functions in droves.

[ See post to watch video ]

The leader in this phenomenon has been Apple’s iPhone, though I expect that this year a few competitors will also begin to attract loads of apps, or widgets. These are small software programs, easily downloaded and purchased, that often connect to the Internet to perform a specific function.

We’ve seen this before, on a smaller scale, with third-party software for the original Palm (PALM) platform, for Windows Mobile, and, to a limited extent, for the BlackBerry. But these new apps can be far more sophisticated, and they are appearing at a much faster rate.

iPhone’s App Store logo

To give you an idea of the scale of this phenomenon, in just the nine months since Apple (AAPL) opened the iPhone App Store, around 25,000 apps have been published for the iPhone and its close cousin, the iPod Touch. And there have been 800 million downloads of these apps, according to Apple. That’s impressive.

So, this week, I thought I’d present minireviews of some of the apps I find myself using most often, in no particular order. You may have an entirely different list of favorites. I am not saying these are the best apps on the iPhone, only that they do their jobs and make the device much more useful for me. All can be found in the app store, by searching on their names.

Tweetie ($2.99): There are many apps for using Twitter, but I use this one. It not only does a great job of showing me the social network’s short, but numerous, postings, but also makes it easy to track topic trends, to post my own entries, and to conduct and save searches.

Facebook (free): This official iPhone app from Facebook covers the core functions of the full Web site. It allows you to view and upload status messages and photos, to check in on your friends, to manage friend requests, and to handle the service’s internal email and chats.

Kindle (free): This is Amazon’s iPhone software version of its $359 Kindle e-book reader. It lacks some of the fancier features of its hardware counterpart, like the ability to create notes or to look up words. But it gives you rapid access to any Kindle e-books you’ve bought, helps you buy new ones and makes the e-books easy to read on the iPhone. It can be used without a hardware Kindle, but if you have both, Amazon (AMZN) will synchronize the two devices so each knows the exact spot where you left off reading on the other.

ICE (99 cents): This app, whose name stands for In Case of Emergency, puts a big Red Cross-style icon on your iPhone’s screen. When the icon is tapped, the app displays your name and contact information; the names and info for your doctors or other emergency contacts; and lists of your medical conditions, allergies and the medications you take. I keep it on my iPhone’s home screen.

Easy Wi-Fi ($2.99): If you hate typing in all the log-in information for the commercial Wi-Fi hot spots to which you subscribe, this app is for you. It automates the process so you have to press only one button. For each of the networks you use, you have to type in your log-in info only once. After that, Easy Wi-Fi will do it for you.

ReaddleDocs ($9.99): A number of iPhone apps allow you to synchronize files with a PC or Mac, but ReaddleDocs stands out. It has too many features to list here, but my favorite is that you can simply send an email with an attached file to a special email address Readdle provides and, very shortly, that file will appear on your iPhone. There, it can be stored and read (though not edited). You can organize your files in folders, and even send them to others. The app works with Microsoft Office files, PDF files and more.

Quordy ($2.99): There are thousands of games for the iPhone and Touch, but Quordy is the one I turn to most often. Much as in Boggle, it requires you to form as many words as possible from a random screen of letters in a set time period. You can challenge others, either nearby or over the Internet, to play the same game board you did and compare results. Or you can just play solo.

Google Mobile (free): Sure, the iPhone has a fine Web browser with a built-in Google search box, but this app makes searching in Google (GOOG) even easier, with instant search suggestions, searches based on your location, and even the ability to enter search terms by speaking them rather than typing them, though I find the voice feature unreliable.

If you own an iPhone or iPod Touch, the App Store is what makes your device worth its price. It’s the software, not the hardware, that makes these gadgets compelling.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

Apple's iPod Touch Can Act as Remote For Music System

Nick Wingfield — Thu, 28 Aug 2008 01:34:02 +0000

One of the first things I did eight years ago after converting my CD collection to MP3 files on my personal computer was to snake a cable from the PC to my stereo system in another room. The setup gave me the pleasure of piping music throughout my home.

But every time I wanted to change songs, I had to go to another room and make a few mouse clicks on my computer. Ever since then, I’ve been waiting for someone to come up with a good, affordable remote control that lets me change tunes no matter where I am in the house.

Apple’s Remote program

It turns out, I already owned that device. It’s an iPod touch. A new program released by Apple (AAPL) in July was all it took to convert my MP3 player into a sophisticated remote control for my digital-music collection. That program, called simply Remote, runs on the iPhone as well as on the iPod touch, a version of the Apple MP3 player that has an iPhone-like touch-sensing screen and Internet-access capabilities using Wi-Fi wireless technology. Remote is available free of charge on the online App Store that Apple has used since July to distribute software for those devices.

In essence, Remote is a remote control for all music stored on a Mac or Windows PC that’s loaded into iTunes, Apple’s music jukebox software. It allows you to jump between playlists, browse artists and pump up the volume. For the program to work, you need to buy into using other Apple entertainment products.

In the simplest setup, Remote lets you control the music from stereo speakers connected directly to a PC. But it’s most useful when you use a PC to deliver audio to additional speakers around a home — say, a pair on the patio and in the living room.

Apple sells a couple of products that receive audio signals from a PC running iTunes. Both work wirelessly over a Wi-Fi home network so you don’t need to put holes into your walls to run computer and speaker wires. I tested Remote using both. One is an Apple TV, a $229 set-top box in my living room that plays digital audio and video through a standard home-theater system. The other is an AirPort Express, a $99 Apple wireless networking device on my patio connected to a pair of powered A5 speakers made by Audioengine, of San Jose, Calif. A third set of speakers was connected to an iMac in the kitchen, where I store all of my digital music. (The least expensive iPod touch costs $299.)

It was a breeze to configure the Apple TV and AirPort Express to show up as remote speakers in iTunes on my computer. Setting up Remote to give me mobile control over this array of speakers was trickier. After installing the program on my iPod touch, I couldn’t get it to work with iTunes on my PC. After 20 minutes of fiddling with the security settings for my Wi-Fi base station, iTunes finally recognized Remote. I was in business.

We all know how confusing the remote controls for TV sets and stereo systems can be. Remote, by contrast, cleanly displays all the music on my PC on the color screen of my iPod touch.

The program let me flip through artists, albums and playlists with simple finger swipes. But I was sorry that Remote doesn’t have a feature in the iPod touch called cover flow that lets users browse their music libraries by flipping through album-cover art. Apple says it may offer the feature in the future.

The software also let me easily turn on and off the music from my speakers in my kitchen, living room and patio. I could have all the speakers on at once — good for a party. The sound was terrific. The crisp-sounding $349 Audioengine speakers don’t require a stereo receiver.

Because Remote uses Wi-Fi to communicate with iTunes, I could control music anywhere around my house and backyard, which are small enough to be fully covered with a signal from my Wi-Fi base station. That’s a big plus over conventional remote controls that use infrared, a technology that doesn’t work through walls.

One drawback: The battery in my iPod touch drained overnight when I configured the device to stay connected to iTunes, a feature that increases software responsiveness. Changing the setting let me go days without recharging my iPod touch, but it meant I had to wait a couple of seconds for Remote to connect to iTunes when I started up the software — an acceptable trade-off.

Another multiroom audio product with a good remote control is the ZonePlayer from Sonos, an equipment maker based in Santa Barbara, Calif. That system has some advantages over Apple’s offerings, including the ability to access tunes from online music services, such as Pandora and Rhapsody, and separate volume controls for each set of speakers.

The Sonos system starts at $999 for a remote control and wireless receivers, without speakers, that can deliver music to two rooms.

For people who already own an iPod touch or iPhone, Remote is a good reason to buy an AirPort Express, and fill your home with music.

Walter S. Mossberg is on vacation.

Email Nick.Wingfield@wsj.com.