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		<title>A Windows to Help You Forget</title>
		<link>http://ptech.allthingsd.com/20091007/a-windows-to-help-you-forget/</link>
		<comments>http://ptech.allthingsd.com/20091007/a-windows-to-help-you-forget/#comments</comments>
		<pubDate>Thu, 08 Oct 2009 01:02:03 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20091007/a-windows-to-help-you-forget/</guid>
		<description><![CDATA[Walter S. Mossberg calls Windows 7 a boost to productivity and a pleasure to use -- Microsoft's best operating system yet.]]></description>
			<content:encoded><![CDATA[<p>In just two weeks, on Oct. 22, Microsoft&#8217;s long operating-system nightmare will be over. The company will release Windows 7, a faster and much better operating system than the little-loved Windows Vista, which did a lot to harm both the company&#8217;s reputation, and the productivity and blood pressure of its users. PC makers will rush to flood physical and online stores with new computers pre-loaded with Windows 7, and to offer the software to Vista owners who wish to upgrade.</p>
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<p>With Windows 7, PC users will at last have a strong, modern successor to the sturdy and familiar, but aged, Windows XP, which is still the most popular version of Windows, despite having come out in 2001. In the high-tech world, an eight-year-old operating system is the equivalent of a 20-year-old car. While XP works well for many people, it is relatively weak in areas such as security, networking and other features more important today than when XP was designed around 1999.</p>
<p>After using pre-release versions of Windows 7 for nine months, and intensively testing the final version for the past month on many different machines, I believe it is the best version of Windows Microsoft (MSFT) has produced. It&#8217;s a boost to productivity and a pleasure to use. Despite a few drawbacks, I can heartily recommend Windows 7 to mainstream consumers.</p>
<p>Like the new Snow Leopard operating system released in August by Microsoft&#8217;s archrival, Apple (AAPL), Windows 7 is much more of an evolutionary than a revolutionary product. Its main goal was to fix the flaws in Vista and to finally give Microsoft customers a reason to move up from XP. But Windows 7 is packed with features and tweaks that make using your computer an easier and more satisfying experience.</p>
<div class="media-CENTER" style="width:360px;"><a href="http://online.wsj.com/public/resources/images/EK-AF116_PTECH_G_20091007190001.jpg" rel="lightbox" title="PTECH"><img src="http://online.wsj.com/public/resources/images/EK-AF116_PTECH_G_20091007190001.jpg" width="360" height="240" style="float: none;" alt="PTECH" /></a><br />
<br />
The new taskbar shows small previews of many windows and allows for larger previews.</div>
<p>Windows 7 introduces real advances in organizing your programs and files, arranging your taskbar and desktop, and quickly viewing and launching the page or document you want, when you want it. It also has cool built-in touch-screen features.</p>
<p>It removes a lot of clutter. And it mostly banishes Vista&#8217;s main flaws—sluggishness; incompatibility with third-party software and hardware; heavy hardware requirements; and constant, annoying security warnings.</p>
<p>I tested Windows 7 on 11 different computers, ranging from tiny netbooks to standard laptops to a couple of big desktops. These included machines from Lenovo, Hewlett-Packard (HPQ), Dell (DELL), Acer, Asus, Toshiba and Sony (SNE). I even successfully ran it on an Apple Macintosh laptop. On some of these machines, Windows 7 was pre-loaded. On others, I had to upgrade from an earlier version of Windows.</p>
<p>In most cases, the installation took 45 minutes or less, and the new operating system worked snappily and well. But, I did encounter some drawbacks and problems. On a couple of these machines, glacial start-up and reboot times reminded me of Vista. And, on a couple of others, after upgrading, key features like the display or touchpad didn&#8217;t work properly. Also, Windows 7 still requires add-on security software that has to be frequently updated. It&#8217;s tedious and painful to upgrade an existing computer from XP to 7, and the variety of editions in which Windows 7 is offered is confusing.</p>
<p>Finally, Microsoft has stripped Windows 7 of familiar built-in applications, such as email, photo organizing, address book, calendar and video-editing programs. These can be downloaded  free of charge, but they no longer come with the operating system, though some PC makers may choose to pre-load them.</p>
<p>In recent years, I, like many other reviewers, have argued that Apple&#8217;s Mac OS X operating system is much better than Windows. That&#8217;s no longer true. I still give the Mac OS a slight edge because it has a much easier and cheaper upgrade path; more built-in software programs; and far less vulnerability to viruses and other malicious software, which are overwhelmingly built to run on Windows.</p>
<p>Now, however, it&#8217;s much more of a toss-up between the two rivals. Windows 7 beats the Mac OS in some areas, such as better previews and navigation right from the taskbar, easier organization of open windows on the desktop and touch-screen capabilities. So Apple will have to scramble now that the gift of a flawed Vista has been replaced with a reliable, elegant version of Windows. </p>
<p>Here are some of the key features of Windows 7.</p>
<p><strong>New Taskbar: </strong>In Windows 7, the familiar taskbar has been reinvented and made taller. Instead of mainly being a place where icons of open windows temporarily appear, it now is a place where you can permanently &#8220;pin&#8221; the icons of frequently used programs anywhere along its length, and in any arrangement you choose. This is a concept borrowed from Apple&#8217;s similar feature, the Dock. But Windows 7 takes the concept further.</p>
<p>For each running program, hovering over its taskbar icon pops up a small preview screen showing a mini-view of that program. This preview idea was in Vista. But, in Windows 7, it has been expanded in several ways. Now, every open window in that program is included separately in the preview. If you mouse over a window in the preview screen, it appears at full size on your desktop and all other windows on the desktop become transparent—part of a feature called Aero Peek. Click on the window and it comes up, ready for use. You can even close windows from these previews, or play media in them.</p>
<p>I found this feature more natural and versatile than a similar feature in Snow Leopard called Dock Expose.</p>
<p>You can also use Aero Peek at any time to see your empty desktop, with open windows reduced to virtual panes of glass. To do this, you just hover over a small rectangle at the right edge of the taskbar.</p>
<p>Taskbar icons also provide Jump Lists—pop-up menus listing frequent actions or recent files used.</p>
<p><strong>Desktop organization: </strong>A feature called Snap allows you to expand windows to full-screen size by just dragging them to the top of the screen, or to half-screen size by dragging them to the left or right edges of the screen. Another called Shake allows you to make all other windows but the one you&#8217;re working on disappear by simply grabbing its title bar with the mouse and shaking it several times.</p>
<p><strong>File organization:</strong> In Windows Explorer, the left-hand column now includes a feature called Libraries. Each library—Documents, Music, Pictures and Videos—consolidates all files of those types regardless of which folder, or even which hard disk, they live in.</p>
<p><strong>Networking: </strong>Windows 7 still isn&#8217;t quite as natural at networking as I find the Mac to be, but it&#8217;s better than Vista. For instance, now you can see all available wireless networks by just clicking on an icon in the taskbar. A new feature called HomeGroups is supposed to let you share files more easily among Windows 7 PCs on your home network. In my tests, it worked, but not consistently, and it required typing in long, arcane passwords.</p>
<p><strong>Touch: </strong>Some of the same kinds of multitouch gestures made popular on the iPhone are now built into Windows 7. But these features won&#8217;t likely become popular for a while because to get the most out of them, a computer needs a special type of touch screen that goes beyond most of the ones existing now. I tested this on one such laptop, a Lenovo, and was able to move windows around, to resize and flip through photos, and more.</p>
<p><strong>Speed: </strong>In my tests, on every machine, Windows 7 ran swiftly and with far fewer of the delays typical in running Vista. All the laptops I tested resumed from sleep quickly and properly, unlike in Vista. Start-up and restart times were also improved. I chose six Windows 7 laptops from different makers to compare with a new MacBook Pro laptop. The Mac still started and restarted faster than most of the Windows 7 PCs. But the speed gap has narrowed considerably, and one of the Lenovos beat the Mac in restart time.</p>
<p><strong>Nagging: </strong>In the name of security, Vista put up nagging warnings about a wide variety of tasks, driving people crazy. In Windows 7, you can now set this system so it nags you only when things are happening that you consider really worth the nag. Also, Microsoft has consolidated most of the alerts from the lower-right system tray into one icon, and they seemed less frequent.</p>
<p><strong>Compatibility: </strong>I tried a wide variety of third-party software and all worked fine on every Windows 7 machine. These included Mozilla Firefox; Adobe (ADBE) Reader; Google&#8217;s (GOOG) Picasa and Chrome; and Apple&#8217;s iTunes and Safari. </p>
<p>I also tested several hardware devices, and, unlike Vista, Windows 7 handled all but one smoothly. These included a networked H-P printer, a Canon (CAJ) camera, an iPod nano, and at least five external flash drives and hard disks. The one failure was a Verizon (VZ) USB cellular modem. Microsoft says you don&#8217;t need external software to run these, but I found it was necessary, and even then had to use a trick I found on the Web to get it to work.</p>
<p><strong>System Requirements: </strong>Nearly all Vista PCs, and newer or beefier XP machines, should be able to run Windows 7 fine. Even the netbooks I tested ran it speedily, especially with the Starter Edition, which lacks some of the powerful graphics effects in the operating system. (Other netbooks will be able to run other editions.) </p>
<p>If you have a standard PC, called a 32-bit PC, you&#8217;ll need at least one gigabyte of memory, 16 gigabytes of free hard-disk space and a graphics system that can support Microsoft technologies called &#8220;DirectX 9 with WDDM 1.0.&#8221; You&#8217;ll also need a processor with a speed of at least one gigahertz. If you have a newer-style 64-bit PC, which can use more memory, you&#8217;ll need at least two gigabytes of memory and 20 gigabytes of free hard disk space. In either case, you should double the minimum memory specification.</p>
<div class="media-CENTER" style="width:360px;"><a href="http://online.wsj.com/public/resources/images/PJ-AR928_PTECHj_G_20091007172438.jpg" rel="lightbox" title="PTECHjp"><img src="http://online.wsj.com/public/resources/images/PJ-AR928_PTECHj_G_20091007172438.jpg" width="360" height="240" style="float: none;" alt="PTECHjp" /></a><br />
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Aero Peek lets you see your desktop by making your windows transparent.</div>
<p><strong>Installation, editions and price: </strong>There are four editions of Windows 7 of interest to consumers. One, a limited version called Starter, comes pre-loaded on netbooks. A second, called Professional, is mainly for people who need to tap remotely into company networks (check with your company to see if you need this). A third, called Ultimate, is mainly for techies who want every feature of all other editions. Most average consumers will want Home Premium, which costs $120 for upgrades.</p>
<p>The system for upgrading is complicated, but Vista owners can upgrade to the exactly comparable edition of Windows 7 while keeping all files, settings and programs in place.</p>
<p>Unfortunately, XP owners, the biggest body of Windows users, won&#8217;t be able to do that. They&#8217;ll have to wipe out their hard disks after backing up their files elsewhere, then install Windows 7, then restore their personal files, then re-install all their programs from the original CDs or downloaded installer files. Then, they have to install all the patches and upgrades to those programs from over the years.</p>
<p>Microsoft includes an Easy Transfer wizard to help with this, but it moves only personal files, not programs. This painful XP upgrade process is one of the worst things about Windows 7 and will likely drive many XP owners to either stick with what they&#8217;ve got or wait and buy a new one.</p>
<p>In my tests, both types of installations went OK, though the latter could take a long time.</p>
<p>Bottom line: Windows 7 is a very good, versatile operating system that should help Microsoft bury the memory of Vista and make PC users happy.</p>
<p>Correction: The edition of Microsoft&#8217;s Windows 7 operating system aimed at business users is called Windows 7 Professional. This week&#8217;s Personal Technology column erroneously stated it was named Business.</p>
<p><strong>Write to </strong>                Walter S. Mossberg at <a href="mailto:walt.mossberg@wsj.com">walt.mossberg@wsj.com</a></p>
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		<title>Hasta la Vista: The Many Versions of Windows 7</title>
		<link>http://ptech.allthingsd.com/20090729/hasta-la-vista-the-many-versions-of-windows-7/</link>
		<comments>http://ptech.allthingsd.com/20090729/hasta-la-vista-the-many-versions-of-windows-7/#comments</comments>
		<pubDate>Thu, 30 Jul 2009 01:02:03 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20090729/hasta-la-vista-the-many-versions-of-windows-7/</guid>
		<description><![CDATA[Walt Mossberg explains how to make the transition from Vista to Windows 7.]]></description>
			<content:encoded><![CDATA[<p>Last week, this column laid out the painful, tedious process that awaits Windows XP users in October if they choose to migrate their existing PCs to Microsoft&#8217;s forthcoming new edition of Windows, called Windows 7. This week, I aim to explain some of the other details and issues involved in upgrading a PC to Windows 7, even if you are currently running Windows Vista, from which an upgrade is far simpler.</p>
<p>Unlike migrating from XP&#8211;still the most common version of Windows, despite its age&#8211;moving up from Vista is designed to be relatively straightforward. It&#8217;s a direct upgrade process that preserves all your personal files, settings and programs.</p>
<p>However, even this easier transition involves some choices and limitations that can be confusing for mainstream, non-techie users, so I will try to sort them out here. Throughout this column, I will be referring to simple, direct, upgrades meant for average users. I won&#8217;t be discussing more complex methods that require things like wiping out, or dividing, hard disks.</p>
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<p>Unlike Vista, Windows 7 doesn&#8217;t require beefier hardware than its immediate predecessor. It should work fine on nearly every Vista PC, and even on many late-model computers running XP. In fact, it is a bit less demanding than Vista. For instance, Microsoft (MSFT) has repeatedly demonstrated Windows 7 working on low-powered netbooks that choked on Vista.</p>
<p>However, just like Vista, Windows 7 will be sold in a multitude of different editions, and deciding which one to buy can be confusing. There are six different flavors, though one is reserved for countries Microsoft calls &#8220;emerging markets.&#8221; Of the remaining five, one is for big businesses. Another, a stripped-down edition called Starter, can&#8217;t be installed as a direct upgrade for existing computers, according to Microsoft.</p>
<p>Most consumers will likely choose Windows 7 Home Premium, which costs $120 for upgraders and has all the key Windows 7 features. The next step up, called Professional, adds a few extras that may be especially useful for consumers who work at large companies or use older, specialized programs. Most notably, the Professional edition, unlike the Home Premium version, can remotely tap into certain corporate networks that use a system called &#8220;Domain Joining.&#8221; And the Professional version has the ability to run older Windows XP programs that wouldn&#8217;t otherwise work in Windows 7. It costs $200 for upgraders. The other likely choice is called Ultimate. It combines every feature of the other editions but costs upgraders $100 more than Home Premium.</p>
<p>There are limitations on which current Vista machines can be directly upgraded to the various versions of Windows 7. In general, you can only upgrade your current version of Vista to the comparable version of Windows 7. For instance, Vista Home Premium can only be upgraded to Windows 7 Home Premium and Vista Business can only be upgraded to Windows 7 Professional. This rule has two exceptions. Any flavor of Vista except Starter can be upgraded to Windows 7 Ultimate, if you care to spend the extra money. And Vista Home Basic can be upgraded to Windows 7 Home Premium.</p>
<p>All of the three common consumer versions of Windows 7 can run inside virtual machines, such as the faux Windows computers created on Apple (AAPL) Macintosh hardware using the Fusion and Parallels software. However, the upgrade rules still apply.</p>
<p>After you&#8217;ve installed Windows 7, you can move up from Home Premium to Professional with minimal extra effort, for an added sum, by using a program from Microsoft called Windows Anytime Upgrade. This unlocks the added features of Professional, which were actually already on your machine, but were hidden. You can do the same thing to move up to Ultimate.</p>
<p>However, there&#8217;s another complication. For each of the three main consumer versions of Windows 7, there are actually two editions. One is meant for PCs with standard processors, called 32-bit processors, and the other for PCs that sport newer processors called 64-bit processors. The 32-bit version of Windows can recognize only 3 gigabytes of memory, but the 64-bit version can use much, much more. For most average users, 3 gigabytes is plenty, but some consumers have 64-bit Vista machines, which can move faster when lots of programs are being used at once, or when doing tasks like playing back high-definition video.</p>
<p>The problem is that you cannot directly upgrade 32-bit Vista to 64-bit Windows 7, or vice versa. So that adds another layer of complexity to the upgrade process.</p>
<p>Finally, a note about prices. Most major Windows PC makers are offering free, or very low cost, upgrades to Windows 7 later, if you buy a Vista PC now. They are doing this, in cooperation with Microsoft, to discourage people from waiting until October to buy a new PC. Each hardware company has slightly different policies on this. However, this free upgrade program isn&#8217;t of any help if you simply want to keep your existing PC and upgrade it to Windows 7.</p>
<p>You can learn more about the various editions of Windows 7 at: <a href="http://windows.microsoft.com/en-us/windows7/products/compare-editions?T1=tab01">windows.microsoft.com/en-us/windows7/products/compare-editions?T1=tab01</a>. And I&#8217;ll have a full review closer to its Oct. 22 release date.</p>
<p class="tagline">Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://walt.allthingsd.com">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</p>
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		<title>New Mac Laptops Use Batteries Sealed for Power</title>
		<link>http://ptech.allthingsd.com/20090624/new-mac-laptops-use-batteries-sealed-for-power/</link>
		<comments>http://ptech.allthingsd.com/20090624/new-mac-laptops-use-batteries-sealed-for-power/#comments</comments>
		<pubDate>Thu, 25 Jun 2009 01:04:03 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20090624/new-mac-laptops-use-batteries-sealed-for-power/</guid>
		<description><![CDATA[More electronic products are being designed with their rechargeable batteries sealed inside. Walt Mossberg tests two new Apple laptops with higher-capacity, sealed-in batteries.]]></description>
			<content:encoded><![CDATA[<p>The majority of laptop computers come with removable batteries. This approach allows you to pop in a fresh spare when your battery runs out of juice between charges, and to easily replace a battery when its lifespan is over.</p>
<p>But there’s a dirty little secret about removable-battery laptops owned by average consumers: Hardly anybody buys extra batteries. Research firm NPD estimates that fewer than 5% of consumers buy a spare. So, a small trend has begun in the industry: More electronic products are being designed with their rechargeable batteries sealed inside. For instance, Dell’s (DELL) new high-end laptop, the Adamo, has a sealed battery, as does the excellent Flip pocket video camera.</p>
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<p>The leading proponent of this idea is Apple (AAPL), which has often led the industry in introducing or removing components from computers. This month, Apple unveiled two revised MacBook Pro laptops with higher-capacity, sealed-in batteries. In fact, Apple’s entire line of laptops now uses sealed batteries, except for one low-end MacBook model from last year’s series.</p>
<p>Apple says this makes sense because sealing in the batteries lets the company make them larger, without adding heft to the laptops. Apple says the two models are the same size and weight as their predecessors, yet their battery capacity has grown by 33% and 46%, respectively.</p>
<p>And, Apple asserts, it has come up with some software technology that allows these sealed batteries to last up to five years in typical use. The company claims that is almost triple the industry average for removable batteries and is longer than the typical time consumers keep the computer, thus making it far less likely you’ll need to replace a dead battery. Apple says it is able to seal in bigger batteries without making the machines larger because the company can compensate by shedding the casings, internal housings and other components needed by replaceable power packs.</p>
<div class="media-CENTER" style="width:360px;"><a href="http://online.wsj.com/public/resources/images/PJ-AQ266_PTECH_G_20090624124236.jpg" rel="lightbox" title=""><img src="http://online.wsj.com/public/resources/images/PJ-AQ266_PTECH_G_20090624124236.jpg" width="360" height="240" style="float: none;" alt="" /></a><br />
<br />
The 13-inch MacBook Pro</div>
<p>I’ve been testing these two new Apple laptops, the 13-inch MacBook Pro and the 15-inch MacBook Pro, using my own harsh battery test, which I apply to all laptops I review. The results were excellent. These two new Apple laptops scored among the highest battery lives between charges of any laptop I have ever tested with a battery that fits entirely inside the machine’s dimensions, without sticking out of the back or bottom and adding weight.</p>
<p>The smaller of the two machines lasted a few minutes shy of five hours in my test. And the larger one lasted five hours and 21 minutes. I estimate that, in a more normal usage scenario, both machines would come close to Apple’s claim of around seven hours between charges—essentially a full workday of unplugged use. Those numbers are likely to obviate the need for spare batteries for the majority of average consumers.</p>
<p>There are some important caveats. I was unable to verify Apple’s claim that these sealed batteries can be fully recharged up to 1,000 times, and thus, last around five years. Second, if and when the sealed batteries do become unable to hold an adequate charge, the entire computer must be returned to Apple for a new battery. The company says that, if you do this at an Apple store, it’s a same-day process and, at least on the 13-inch model, the price of a new battery is the same as what Apple formerly charged for a new removable battery. But it’s still more of a hassle.</p>
<p>Also, there are users—like people who work on very long flights—for whom replaceable batteries will always be a necessity. These users will want the option, unavailable on the new Macs, to pop in an extra-strength battery.</p>
<p>Finally, while Apple has cut the prices of these two new laptops, they are still pricey compared with similar-sized models from other companies. The 13-inch model starts at $1,199, and the 15-inch model starts at $1,699. Like all Macs, these computers have, in my opinion, a better operating system, better built-in software and better security than their Windows competitors. But you can get competing machines for hundreds of dollars less.</p>
<p>In my battery test, I turn off all power-saving features, leave the Wi-Fi network on, crank up the screen to 100% brightness, and play a continuous loop of music. That maximizes some of the biggest power hogs on a laptop. In normal use, a typical owner would likely use the power-saving features, turn the screen down a bit, have Wi-Fi off some of the time, and wouldn’t be running the hard disk constantly.</p>
<p>Neither of my test machines used the energy-saving, but costly, solid-state drives that are slowly replacing mechanical hard disks. And my test models both used integrated graphics chips, which suck less power than the more potent discrete graphics offered on the 15-inch model.</p>
<p>Still, I believe that these new MacBook Pros prove that sealed batteries can result in a very good experience for average users.</p>
<p class="tagline">Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, <a href="http://walt.allthingsd.com">walt.allthingsd.com</a>. Email <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>. </p>
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		<title>New iPhone Is Better Model&#8211;Or Just Get OS 3.0</title>
		<link>http://ptech.allthingsd.com/20090617/new-iphone-is-better-model-or-just-get-os-30/</link>
		<comments>http://ptech.allthingsd.com/20090617/new-iphone-is-better-model-or-just-get-os-30/#comments</comments>
		<pubDate>Wed, 17 Jun 2009 17:00:38 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20090617/new-iphone-is-better-model-or-just-get-os-30/</guid>
		<description><![CDATA[Apple's new iPhone 3G S and OS 3.0 offer plenty of new features. But the software may be enough of a boost to keep many users from buying the new model, Walt Mossberg writes.]]></description>
			<content:encoded><![CDATA[<p>Apple Inc.&#8217;s iPhone has been a smashing success, redefining the smart-phone market and creating a new hand-held computing platform that has attracted over 50,000 third-party apps, or software programs, in less than a year. With its nearly identical sibling, the iPod Touch, it has sold a combined 40 million units since June 2007, when the computer maker plunged into the phone business.</p>
<p>But the iPhone is drawing increasing competition from entrenched smart-phone makers anxious to emulate the upstart. The most significant of these is Palm&#8217;s (PALM) impressive new Pre, which is off to a good start with an estimated 100,000 or so units sold since it launched on June 6.</p>
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<p>So, like a shark, Apple (AAPL) must keep moving. This week, it is introducing two new products designed to consolidate and increase its position as the leader in this new generation of hand-held computers. I&#8217;ve been testing both and I like them a lot, with some minor caveats.</p>
<p>One of the new products is a refreshed model of the iPhone itself, called the iPhone 3G S. It looks the same, but offers more speed, more memory, more battery life, and a few new features, including video recording and a better camera for still photos.</p>
<p>The second is OS 3.0, the third version of the iPhone&#8217;s operating system, which comes on the 3G S and also can be installed on all prior iPhones and Touches. It includes a much longer list of added features, some innovative and some long overdue catch-ups to other phones. These include such widely requested capabilities as cut, copy and paste; systemwide searching; a wider virtual keyboard; and a feature called MMS that allows users to send photos and videos directly to other phones without using email.</p>
<div class="media-CENTER" style="width:360px;"><img src="http://online.wsj.com/public/resources/images/OB-DW701_PTECHC_NS_20090617122129.jpg" width="360" height="687" style="float: none;" alt="iPhone Chart" />
</div>
<p>Apple last week also made a bold business move to complement these new products. It decided to keep making the current model, the iPhone 3G, and to slash its price by 50%, to $99. That&#8217;s an unheard-of price tag for a pocket computer of this power and versatility, and gives millions of additional consumers a reason to choose the iPhone instead of a competitor.</p>
<p>In my tests, both the new phone and the new operating system performed well, with a few small exceptions. I believe the two strengthen the iPhone platform, make it likely the iPhone will continue to attract scads of apps, and are good for consumers.</p>
<p>But I also regard these changes as more evolutionary than revolutionary, and I don&#8217;t think this latest iPhone is as compelling an upgrade for the average user as the 3G model was last year for owners of the original 2007 iPhone.</p>
<p>Current iPhone owners can get an improved product by merely sticking with their existing phones and upgrading to the feature-laden new operating system, which is free (it costs $10 for iPod Touch owners), rather than shelling out at least $199 for the new iPhone 3G S. And many new iPhone buyers can opt for the $99 3G model, which is not only cheaper, but also greatly improved by the new OS 3.0.</p>
<p>On the other hand, power users will crave the new model&#8217;s much-better performance, battery life, storage and other features. And some will want the new model because, unlike the current model, it&#8217;s capable of handling a new cellular network feature that, in the next few years, will offer double the current data speeds.</p>
<p>The new, free operating system is available for download starting June 17. The iPhone 3G S will go on sale June 19 for $199 for a version with 16 gigabytes of memory, and $299 for 32 gigabytes of memory. Those memory capacities are double the amounts offered on the previous model last year at the same prices, and far exceed the built-in memory on most competing smart phones.</p>
<p>These prices are for new U.S. customers on the AT&#038;T network, plus current owners who are eligible for what AT&#038;T (T) calls a &#8220;standard&#8221; upgrade. If you already own an older iPhone, you could pay $200 more to upgrade, depending on how far along you are in your two-year service contract and how much you spend monthly. But AT&#038;T, stung by criticism in recent days, has just decided to offer the lower, new-customer prices at launch to iPhone 3G owners eligible for upgrades at any time up to Sept. 30 of this year, even if they were originally told they&#8217;d have to pay the $200 premium.</p>
<p>Before I detail the new features and how they worked in my tests, let me state up-front what the new iPhone and its new operating system don&#8217;t deliver. The iPhone still lacks a physical keyboard. It still can&#8217;t run more than one third-party app at a time, as the Pre does. Its otherwise excellent Web browser still can&#8217;t play videos created in Adobe&#8217;s Flash software, which is widely used on the Web. And it still isn&#8217;t available on any U.S. carrier besides AT&#038;T.</p>
<p>Also, AT&#038;T won&#8217;t enable MMS until late this summer, even though dozens of other iPhone carriers in other countries are doing so immediately. And AT&#038;T hasn&#8217;t set a date by which it will offer tethering, a new iPhone feature that allows the device to be used as a modem for a laptop. Other carriers in other countries are allowing this right away.</p>
<p>Here&#8217;s a rundown of the most important new features of both the new hardware and software, and how they performed in my tests.</p>
<h5 class="subhed">The iPhone 3G S</h5>
<p><strong>Speed:</strong> To me, this is the most important feature of the new iPhone 3G S. In fact, the &#8220;S&#8221; in the name stands for speed. During my week of testing, the new model proved dramatically snappier in every way than my iPhone 3G. Its processor is 50% faster than in the prior model, and it sports a new graphics chip.</p>
<p>Applications opened much more quickly. Web pages loaded far faster. The camera was ready to use almost instantly. And I never once saw the occasional, annoying iPhone behavior where you strike a key while typing and it sits there, seemingly stuck, before you can continue.</p>
<p>Cellular-data speeds were about the same, but in repeated testing on different Wi-Fi networks, the 3G S racked up speeds 30% to 50% faster than on the 3G running at the same time on the same networks.</p>
<p><strong>Battery Life:</strong> On my 3G iPhone, I usually could make it through the day, but it was often a close call, with the battery indicator winding up in the red. By contrast, the new model did much better, never hitting the red zone and rarely requiring interim charging at the office or in the car, even though, because I was testing it, I was pounding it much harder than usual, making more voice calls, playing lots of videos and music, trying numerous apps, constantly downloading email from two accounts, and syncing two calendars over the air.</p>
<p>Apple claims about the same talk time for the new model as on the old, and about the same Web-surfing time over the cellular network. But it says the 3G S gets about 50% more battery life when playing videos or surfing the Internet over Wi-Fi and 25% more time &#8212; an astounding 30 hours &#8212; for continuous music playback.</p>
<p><strong>Memory:</strong> With the new 32-gigabyte model, I was able to store over 3,000 songs, more than 1,600 photos, 74 videos, 67 applications, 400 emails, nearly 1,000 contacts, months of calendar data, and dozens of documents, and still have 5 gigabytes left over&mdash;more than most phones offer out of the box.</p>
<p><strong>Camera:</strong> The new model&#8217;s camera has a 3 megapixel resolution, up from 2 megapixels, and has autofocus and a feature that lets you tap the screen to change the focus to an object or person in the background of a shot. It still lacks zoom or a flash, though it does better in low light. It also has a macro feature for close-up shots. In my tests, all of this worked, but I didn&#8217;t think the pictures it took were dramatically better than those on the old model, and it can&#8217;t compete with phones like Nokia&#8217;s (NOK) new $700 N97, which has a 5-megapixel camera with zoom.</p>
<p><strong>Video:</strong> The new video recorder worked well, even in low light, and lets you post videos directly to YouTube, among other places. You can also trim your videos right on the phone. This all worked well, but the videos aren&#8217;t high definition, and pale in comparison to those on the latest HD model of the popular $229 Flip pocket camcorder.</p>
<p><strong>Voice Control:</strong> By simply holding down the new iPhone&#8217;s home button, you can dial contacts and control music playback by uttering voice commands. The phone will even tell you which song is playing. Like most voice-recognition systems, this one isn&#8217;t perfect. But it worked most of the time.</p>
<p><img src="http://ptech.allthingsd.com/files/2009/06/iphone-3gs-compass-156x300.jpg" alt="iphone-3gs-compass" title="iphone-3gs-compass" width="156" height="300" class="alignright size-medium wp-image-822" /></p>
<p><strong>Compass:</strong> I don&#8217;t consider this important for most users, but it did work when I was walking or driving. It can orient maps in the direction you&#8217;re heading.</p>
<p><strong>Small Touches:</strong> You can optionally turn on a new battery indicator that shows a precise percentage of battery life left. The screen has a new coating that resists oil and grease from fingerprints.</p>
<p><strong>Downsides:</strong> The new phone crashed on me twice during my tests. Once, the voice-control feature killed the sound on the built-in iPod, requiring a reboot. But I couldn&#8217;t replicate this problem. Another time, the phone froze while downloading a TV show. Apple blamed this on a prerelease server issue, and it didn&#8217;t happen again.</p>
<h5 class="subhed">iPhone Operating System 3.0</h5>
<p><strong>Copy, Cut and Paste:</strong> Apple is late with this common feature, but it&#8217;s the best implementation I&#8217;ve seen on a phone. In a text page, you just double tap on a word, and it is selected with little handles around it that let you expand or contract the selected area. Then, you just click on a copy icon that pops up over the selection. To paste, you tap elsewhere in the page, or even in another app, and a paste icon pops up. Click that icon, and the selected text is pasted in. It worked well in all my tests.</p>
<p>The feature works a bit differently for some Web pages, where you hold down your finger over an area and it selects a whole block of text, like a paragraph, but still has the handles that allow adjusting the selection. It also allows copying and pasting photos. You can also just select a word or a section or a whole page of text and delete it. And if you want to undo a paste, just shake the phone.</p>
<p>Some Web pages and third-party apps don&#8217;t yet support this feature, but most do.</p>
<p><strong>Search:</strong> Before, you could search only in the Contacts app. Now, there are search features in Mail, Calendar, the built-in iPod and Notes. And there is a way to search the whole phone at once. You just hit the home button, slowly, twice, and a special search screen appears. Type in any phrase, and it brings up every instance in multiple apps.</p>
<p>This is another catch-up feature, but it works well. For instance, when I searched for the word &#8220;Phil,&#8221; it brought up songs by Phil Collins, a note about Philadelphia, calendar items mentioning people named Phil or Phillips, emails to or from people with those names, and contacts for people named Phil or Phillips.</p>
<p>In email, the search function will even find messages that aren&#8217;t on your phone but that are stored on the servers of certain email services. For instance, I was able to almost instantly find emails from two years ago stored on Google&#8217;s (GOOG) Gmail.</p>
<p>One downside &#8212; in email, search looks for words only in email headers, not in the body of the messages.</p>
<p><strong>Landscape Keyboard:</strong> In older iPods, the only built-in program that supported a wider, landscape keyboard, which is better for thumb typing, was the Web browser. Now, you can turn the phone horizontally and use a landscape keyboard in the Mail, Messages and Notes programs as well.</p>
<p><strong>Find My iPhone:</strong> If you belong to Apple&#8217;s $99 a year MobileMe service, you can now locate a lost iPhone on a map on any computer, send the iPhone a message saying how to return it to you, and cause it to emit a beep, even if the sound is turned off. I tested this and it worked well. You can even remotely wipe all your data off the phone.</p>
<p><strong>Voice Memos:</strong> The OS includes a Voice Memo app that lets you dictate reminders or other messages, and then edit and email them. I found it worked well.</p>
<p><strong>Navigation:</strong> Another catch-up feature, turn-by-turn navigation with voice prompts, is also now supported. I tested this with a third-party app called Gokivo, and it did OK, though the developer admits to a prerelease bug I encountered.</p>
<p><strong>Auto-Authentication:</strong> In the new OS, the iPhone can remember your log-in credentials for commercial Wi-Fi hotspot services, so you don&#8217;t have to enter them again and again. Unfortunately, in my tests with the AT&#038;T Wi-Fi service, this failed repeatedly in several Starbucks (SBUX) shops. Apple blames a glitch in my prerelease phone&#8217;s SIM card.</p>
<p><strong>Push Notification:</strong> To make up for its lack of multitasking, the new iPhone OS has a feature where third-party apps can notify you of new events, like a sports score, or a new invitation to an online game. I tried this with a game called TapTap Revenge, and it worked fine.</p>
<p><strong>Stocks:</strong> The built-in stock application now has much more detailed data, including market cap, news headlines and price/earnings ratio for each stock.</p>
<p><strong>MMS and Tethering:</strong> I couldn&#8217;t test these useful features because my tests were all done on AT&#038;T, which hasn&#8217;t rolled them out.</p>
<p><strong>Minor Touches:</strong> You can now move an icon among screens with one continuous motion, instead of stopping at each screen. And there are two more screens to house icons. You can finally synchronize Notes with your PC or Mac. You also can now maintain both calendars and contacts synced wirelessly with online services and those synced via cable with your computer. And you can play games and transfer files wirelessly over Bluetooth with other iPods or Touches that are nearby.</p>
<p><strong>Bottom Line:</strong> Both the new iPhone and iPhone OS are packed with features that make a great product even better. But, for many users, the software may be enough of a boost to keep them from buying the new model.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://walt.allthingsd.com">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</em></p>
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		<title>The Latest Kindle: Bigger, Not Better, Than Its Sibling</title>
		<link>http://ptech.allthingsd.com/20090610/the-latest-kindle-bigger-not-better-than-its-sibling/</link>
		<comments>http://ptech.allthingsd.com/20090610/the-latest-kindle-bigger-not-better-than-its-sibling/#comments</comments>
		<pubDate>Thu, 11 Jun 2009 01:04:03 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<description><![CDATA[While the larger Kindle DX performs its promised tasks adequately, its size and weight make it awkward and tiring to hold for long periods of reading.]]></description>
			<content:encoded><![CDATA[<p>There&#8217;s a brand-new variant of the Amazon Kindle e-reader, and it&#8217;s available from the online bookseller starting this week.</p>
<p>This alternative Kindle, called the DX, is a super-size version of the popular Kindle 2, which arrived earlier this year. It sports a 9.7-inch screen, some 2.5 times as big as the surface area of the Kindle 2&#8217;s 6-inch display. It also sports a higher price tag &#8212; $489, versus $359 for its smaller sibling, which remains on the market.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AQ092_pjPTEC_DV_20090610162313.jpg" width="262" height="394" alt="Kindle DX" /><br />
<br />
Amazon&#8217;s Kindle DX</div>
<p>Like previous models, the Kindle DX allows you to shop for, and wirelessly download, any e-book in Amazon&#8217;s (AMZN) growing catalog &#8212; now about 275,000 titles. It uses the same easy-on-the-eyes screen technology as the smaller model but at a higher resolution. It still lacks color, and renders images only in gray scale. But the new DX adds a new capability: auto-rotation, which allows you to read in landscape mode.</p>
<p>This new, larger model isn&#8217;t primarily aimed at readers of standard books. It is targeted at three markets: textbooks, newspapers and other periodicals, and business documents in either Microsoft&#8217;s (MSFT) Word format or Adobe&#8217;s (ADBE) PDF format.</p>
<p>Unfortunately, I&#8217;ve been testing the Kindle DX and I didn&#8217;t like it nearly as much as the Kindle 2, which I own and enjoy using daily. While it performs its promised tasks adequately, I found that its size and weight made it awkward and tiring to hold for long periods of reading. It&#8217;s still fairly thin and light, but it&#8217;s 85% larger and heavier than the standard Kindle.</p>
<p>In addition, Amazon has degraded the user interface. To prevent the device from being even larger, the company had to remove the left-side page-turning buttons, confining all the controls to a vertical strip on the right. The keyboard at the bottom is also more vertically cramped.</p>
<p>If you&#8217;re left-handed, you have to spin the device around and rotate the screen to get buttons on the left, where they appear with their labels upside-down.</p>
<p>Similarly, if you choose to read in landscape mode, all the navigation controls, including the joystick for moving the cursor, will be awkwardly placed at either the top or bottom, far from where your hands are holding the device, and the keyboard essentially will be unusable.</p>
<p>In my view, the Kindle DX would have been a better product with on-screen touch controls that could instantly adapt to its size and orientation.</p>
<p>In reading standard books on the DX, I also encountered instances where the text on a page varied in shade from light gray to black.</p>
<p>I had mixed results with business documents. As with previous Kindles, you can either email personal documents to your device, for a fee, or drag them onto the Kindle via a cable, for free. But, unlike the smaller models, the new DX has PDF display capability built in, so it renders PDF files much more accurately than the older Kindles. That is a big improvement. It also allows you to view Excel and PowerPoint files if you save them in PDF format before sending them to your Kindle DX.</p>
<div class="media-CENTER" style="width:360px;"><a href="http://online.wsj.com/public/resources/images/OB-DV714_ptech6_G_20090610184318.jpg" rel="lightbox" title="Knidle DX"><img src="http://online.wsj.com/public/resources/images/OB-DV714_ptech6_G_20090610184318.jpg" width="360" height="240" style="float: none;" alt="Knidle DX" /></a><br />
<br />
The Kindle DX, right, is a large-screen version of the popular Kindle e-reader, left.</div>
<p>I tried a variety of documents, and in many cases the results were great. The text was crisp, and the tables and graphics looked like they should. But I found that on some of these PDF documents, the text was too small to read. Yet, the Kindle lacks the ability to zoom in on PDF documents. You often can make the type larger by rotating to landscape mode, but this splits the PDFs into multiple pages, sometimes breaking them awkwardly.</p>
<p>Also, Amazon has raised its fees for converting and delivering business documents via email to all Kindles. The charge was formerly 10 cents a document. Now, it&#8217;s 15 cents per megabyte, which can add up if you load up your Kindle with lots of large documents. Most of my test documents, which were fairly small, cost over $1 each.</p>
<p>Newspapers looked about the same on the DX as they do on the smaller Kindles. Despite the larger screen, they don&#8217;t use traditional print or Web layouts, but a special Kindle layout that some users like a lot, but which I find annoying because it makes it harder to quickly scan multiple headlines.</p>
<p>The Kindle DX does have some nice touches. For the extra money, you not only get a larger screen, but also about twice the storage capacity. Also, because the screen is wider, you can adjust the margins on the DX, to obtain a line length that&#8217;s comfortable for your eyes and optimal for reading speed.</p>
<p>Amazon claims the same multiday battery life for the DX as for the Kindle 2. In my tests, I was able to go for several days of moderate reading without recharging, and much more if I turned off the wireless capability.</p>
<p>Although I wasn&#8217;t able to test college textbooks, I suspect they may be the killer app for this product. Many already are so expensive and heavy they could make the weight and price of the Kindle DX seem trivial in comparison.</p>
<p>But for standard books, I&#8217;d stick with the smaller, more comfortable Kindle 2.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</em></p>
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		<title>Computer Buyers Have to Consider System Upgrades</title>
		<link>http://ptech.allthingsd.com/20090422/computer-buyers-have-to-consider-system-upgrades/</link>
		<comments>http://ptech.allthingsd.com/20090422/computer-buyers-have-to-consider-system-upgrades/#comments</comments>
		<pubDate>Thu, 23 Apr 2009 01:02:07 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Apple]]></category>
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		<description><![CDATA[This year, with Microsoft and Apple set to upgrade operating systems, Walt Mossberg's spring computer buyer's guide focuses on buying a machine for the new OS you may soon want.]]></description>
			<content:encoded><![CDATA[<p>If you&#8217;re shopping for a computer now, there&#8217;s an added factor to consider. Later this year, both of the major computer operating systems, Microsoft&#8217;s Windows Vista and Apple&#8217;s Mac OS X Leopard, will be replaced with major new versions: Windows 7 and Mac OS X Snow Leopard. And that affects what PC hardware you should choose.</p>
<p>So, in this annual spring computer buyer&#8217;s guide, I&#8217;ll pay particular attention to buying a machine for the new OS you may soon want.</p>
<p>This guide covers both laptops and desktops and is aimed at average users doing typical tasks. It doesn&#8217;t apply to hard-core gamers or video, audio or photo professionals.</p>
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<p><strong>Cost:</strong> Prices on Windows PCs have plummeted. You can buy a Windows desktop for under $300, without a monitor, and a low-end, full-size Windows laptop for around $500. If you are willing to settle for a so-called netbook &#8212; essentially just a small, cheap laptop running the aging Windows XP operating system &#8212; you can get a decent one for $350, or less. Even Apple, which has resisted this cut-rate trend, is offering modestly lower prices or higher specs for the same prices as before.</p>
<p><strong>Timing:</strong> Despite the bargains, you may want to wait to buy, if you can, until the new operating systems emerge. That&#8217;s because it&#8217;s usually easier and cheaper to buy a new machine preloaded with a new OS. You don&#8217;t have to pay extra for the new OS or hassle with performing the upgrade. Neither Microsoft (MSFT) nor Apple (AAPL) has set a date for their new OS releases, but both are likely by the holiday buying season.</p>
<p>This is especially true if you are thinking of buying a Windows Vista machine. Vista is slow and filled with annoying nag screens. Based on my tests of its prerelease, or beta, version, Windows 7 will be a huge improvement.</p>
<p><strong>Windows vs. Mac:</strong> Apple&#8217;s hardware is beautiful and durable, and its OS is faster, easier and more stable than today&#8217;s Windows. Plus, the Mac isn&#8217;t susceptible to the vast majority of malicious software. Windows 7 will narrow this gap considerably, but Snow Leopard could keep Apple ahead, depending on how it turns out.</p>
<p>But Apple computers cost more upfront. The cheapest Mac desktop, the bare-bones Mac Mini, costs $599. And the cheapest Mac laptop is $999. So, if price is your top priority, buy a Windows PC. If speed, ease of use and stability matter more, buy a Mac.</p>
<p><strong>Upgrading:</strong> Microsoft promises that upgrading a Vista machine to Windows 7 will be a straightforward process, preserving all of your files, programs and settings.</p>
<p>It&#8217;s a different story for Windows XP. Upgrading from that OS will be a cumbersome, multi-step process, requiring users to offload their files, wipe out the old operating system completely, and then reload the files and reinstall their programs. This is a particular problem for buyers of netbooks, nearly all of which come with XP.</p>
<p>In addition, Microsoft&#8217;s version of Windows 7 for netbooks, called the Starter Edition, is crippled. It can run only three programs at any one time, and won&#8217;t allow any customization of the desktop or the use of Windows 7&#8217;s snazzy graphical features. Microsoft says netbook owners also will be able to run the main Home version of Windows 7, at extra cost, but given the weak processors and graphics chips on netbooks, the experience may not be optimal.</p>
<p>Apple, which doesn&#8217;t make netbooks, claims Snow Leopard will be an easy upgrade on all currently available Macs.</p>
<p><strong>Memory:</strong> Neither company has released the official specs for the two new operating systems, but both are likely to require a minimum of 1 gigabyte of memory. Such specs are usually understated, so I strongly recommend 2 gigabytes, even on cheap machines.</p>
<p><strong>Graphics:</strong> In the new operating systems, adequate graphics chips will be more important than ever, because the computers will offload some tasks typically performed by the main processor onto the graphics chip. So, if possible, spring for what&#8217;s called a discrete graphics processor, which has its own memory. If you can&#8217;t afford this, look for an integrated graphics chip, which shares your main memory, that&#8217;s as powerful as possible. One example is the Nvidia 9400.</p>
<p><strong>Processor:</strong> Microsoft and Apple say current processors will work fine with the new operating systems. The best bet is a dual-core processor. Some bargain machines use an older single-core model, which is OK for light-duty use. Netbooks, and even some laptops and desktops, come with a much wimpier processor called the Intel (INTC) Atom, which struggles at some tasks.</p>
<p><strong>Touch screens:</strong> Windows 7 will include the ability to perform many multitouch gestures on the screen. But this will require a special type of touch screen, different from the ones on most tablet PCs today. A few current models, like Hewlett-Packard&#8217;s TouchSmart desktop, support this, but not many. So, if you&#8217;d like to use multitouch on Windows 7, ask to make sure your PC can handle it.</p>
<p><strong>The bottom line:</strong> Don&#8217;t buy more machine than you can afford, or need. But protect yourself by getting one that can be upgraded to the new operating systems.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</em></p>
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		<title>Latest MobileMe Takes Out Glitches and Eases Syncing</title>
		<link>http://ptech.allthingsd.com/20090415/latest-mobileme-takes-out-glitches-and-eases-syncing/</link>
		<comments>http://ptech.allthingsd.com/20090415/latest-mobileme-takes-out-glitches-and-eases-syncing/#comments</comments>
		<pubDate>Thu, 16 Apr 2009 01:02:04 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20090415/latest-mobileme-takes-out-glitches-and-eases-syncing/</guid>
		<description><![CDATA[Apple's latest version of MobileMe, a service that synchronizes email, contacts and calendars among Mac and Windows computers, is faster and more reliable.]]></description>
			<content:encoded><![CDATA[<p><a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=aapl'>Apple </a>Inc. last summer brought out a promising new service called MobileMe designed to synchronize email, contacts and calendars among any combination of its own Macintosh computers and rival Windows PCs, plus Apple&#8217;s iPhones and iPod Touch devices. It also offered online email, contacts and calendar, online photo galleries, syncing of Web bookmarks and 20 gigabytes of online storage.</p>
<p>The main idea was to replicate for consumers the kind of seamless, over-the-air email, plus contact and calendar updating, available to corporate users via systems like Microsoft&#8217;s (MSFT) Exchange.</p>
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<p>The only problem was that MobileMe, which costs $99 a year after a 60-day free trial, and is available at <a href="http://MobileMe.com" rel="external">MobileMe.com</a>, was so buggy and ragged that I couldn&#8217;t recommend it. Apple (AAPL) pledged it would fix MobileMe. So, I have just spent a few weeks testing it again on multiple Windows and Mac computers, and an iPhone.</p>
<p>This time, my verdict is different. Apple has fixed all of the speed and reliability issues I encountered last year. In my new tests, MobileMe&#8217;s email was prompt and reliable. I was able to add, delete or edit a contact or calendar entry on one device, and see these changes almost immediately on all the others, and on the MobileMe Web site. The Web-based photo gallery, which can also house videos, worked fine on both Windows and Mac, and I was able to upload photos to it from my iPhone. The file storage also worked well, and now has a feature that allows you to share files too large to email. And each MobileMe account works with an unlimited number of computers, iPhones and Touches.</p>
<p>But there is one major caveat. While MobileMe works with Windows, it works better with Macs. The main reason for this is that, as I noted last year, its synced calendars and contacts show up in an odd manner in Microsoft Outlook, the most popular calendar and contact program in Windows.</p>
<p>Apple acknowledges the Outlook problems, which show up only in a mixed environment of Macs and Windows PCs, and pledges they will be fixed by the fall. The company says that if you are using MobileMe solely on Windows PCs, with or without an iPhone, the Outlook problem shouldn&#8217;t appear in most cases.</p>
<div class="media-CENTER" style="width: 262px;"><img src="http://ptech.allthingsd.com/files/2009/04/mobileme.jpg" alt="MobileMe" height="286" width="262" /><br />Apple&#8217;s MobileMe</div>
<p>There are other drawbacks for Windows users. While the Web version of MobileMe works fine on Windows in the Firefox Web browser, or with the Windows version of Apple&#8217;s Safari browser, Apple warns that it might not work properly in Microsoft&#8217;s Internet Explorer 7. The site worked well in the new Internet Explorer 8.</p>
<p>In both versions of IE, my tests showed that another MobileMe feature, bookmark syncing, didn&#8217;t work as advertised. Some bookmarks didn&#8217;t appear at all; others were listed alphabetically instead of in their original order. Apple is promising to fix this problem as well.</p>
<p>Some features are available only on Macs. For example, you can upload photos and videos to your MobileMe galleries directly from Apple&#8217;s iPhoto and iMovie programs. On Windows, you have to upload these using the MobileMe Web site.</p>
<p>The Outlook problem works this way. If you have a mixed group of Macs and PCs, and your Mac&#8217;s calendar isn&#8217;t named Calendar, its information won&#8217;t sync with the main calendar in Outlook. It will appear as a separate calendar that requires extra steps to make visible. Worse, if your Mac or iPhone address book contains subgroups of contacts, these appear as separate address books, which require extra steps to make visible and may not properly sync up the same names as the Mac contact groups.</p>
<p>However, MobileMe now finally does a fast, reliable job of syncing calendar and contact items. In my tests, I was repeatedly successful in doing this in a variety of scenarios. I added a new phone number to a contact on my iPhone and, a minute or two later, it was added to that contact in Outlook, in the Mac&#8217;s Address Book program and in the Web-based MobileMe address book. I then changed the contact again in Outlook, and again in the Web-based address book, and the changes appeared everywhere else.</p>
<p>The same process worked with calendar items. None of this required cables (though, for Windows computers, you must first download and install a MobileMe control panel that runs in the background). The only glitch I ran into, which Apple is promising to fix, is that when I switched my iPhone to sync with MobileMe, it wiped out all the custom ringtones I had assigned to particular contacts.</p>
<p>Apple&#8217;s $99 price may seem high, given that you can get some features for much less, even free. And MobileMe lacks some obvious features, like online backup or automatic syncing of all files. Also, there&#8217;s no way to create limited access to allow an assistant or family member to use just your MobileMe online calendar.</p>
<p>But MobileMe finally does give consumers the main email, contact and calendar convenience corporate users rely upon daily.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</em></p>
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		<title>Friends and Family Have a New Way to Just Drop In</title>
		<link>http://ptech.allthingsd.com/20081217/friends-and-family-have-a-new-way-to-just-drop-in/</link>
		<comments>http://ptech.allthingsd.com/20081217/friends-and-family-have-a-new-way-to-just-drop-in/#comments</comments>
		<pubDate>Thu, 18 Dec 2008 02:18:03 +0000</pubDate>
		<dc:creator>Nick Wingfield</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20081217/friends-and-family-have-a-new-way-to-just-drop-in/</guid>
		<description><![CDATA[By Nick Wingfield

Digital-picture frames have started to take off as a way for people to show off their stashes of digital photos in rotating slide shows. A growing number of frames even connect to wireless home networks so they can easily be refreshed with photos stored online and on PCs.]]></description>
			<content:encoded><![CDATA[<p>Digital-picture frames have started to take off as a way for people to show off their stashes of digital photos in rotating slide shows. A growing number of frames even connect to wireless home networks so they can easily be refreshed with photos stored online and on PCs.</p>
<p>But keeping those types of digital-photo frames up-to-date with new pictures demands more technical skill than many parents and grandparents are likely to have. It requires, for example, rudimentary knowledge of how to configure a home Wi-Fi network or shuttle storage cards between a frame and a digital camera. Still, digital frames are a great way to keep generations in touch with, say, a far-flung child&#8217;s latest ballet recital or a football game.</p>
<p>Just in time for the holidays, the wireless carrier T-Mobile is selling a digital-photo frame that makes it easy to set up and to keep fresh. While I found the Cameo excels in its simplicity, it comes with a number of annoying drawbacks and a pricing model that will limit its appeal. It sells for a reasonable $99.99 in T-Mobile stores, but carries a hefty $9.99 monthly fee.</p>
<p>Still, Cameo is an exciting first edition of a product.</p>
<p>First, its strengths. The picture frame is as easy to operate as a cellphone, containing some of the same technical innards of a wireless handset. And each Cameo has a unique phone number, just like a cellphone, that lets anyone who knows the number to &#8220;dial&#8221; it up &#8212; sending messages containing digital photographs instead of voice calls.</p>
<p>Setting up Cameo is as easy as taking it out of a box, screwing a stick into the back to prop up the frame and plugging it into an electrical outlet. The Cameo has a seven-inch color display and one of the more attractive borders I&#8217;ve seen on a digital photo frame: imitation black leather with white stitching.</p>
<p>Users themselves can manually load images onto the frame from a PC by connecting it through a USB cable or by inserting a miniature storage card from a digital camera.</p>
<p>Cameo can receive pictures wirelessly two ways. The owner of the frame hands out the Cameo&#8217;s phone number to friends and family members, who then send pictures to the frame that were taken with the cameras standard on most modern cellphones. This method uses MMS, or multimedia messaging service, a communications standard normally used to share pictures and other media between cellphones.</p>
<p>Cameo owners also can give out an email address for their picture frames that is based on their Cameo&#8217;s phone number, allowing people to email images that they&#8217;ve downloaded to their computers from digital cameras.</p>
<p>The first time the frame receives a picture from an email address or phone number, Cameo asks the frame owner to push a button on the back of the frame to place the sender on an approved list. After that, all images from the approved source appear automatically on the frame &#8212; a method that at least keeps random people&#8217;s photos from popping up in grandma&#8217;s living room.</p>
<p>There&#8217;s a wonderful unpredictability to how Cameo works. Imagine all of the kids and grandkids in a sprawling family room in different locations being able to send snapshots to each other. This is possible now with photo-sharing sites like Flickr, but those typically require going to a Web site. Images on a Cameo just show up without warning on your kitchen countertop, living room or office desk.</p>
<p>I handed out my Cameo number to some colleagues and was delighted when their cameraphone pictures began trickling into my frame, including a shot of the New York neighborhood in which one of them lives, and an image of another colleague ice skating.</p>
<p>The Cameo&#8217;s screen, featuring 720&#215;480 pixels, isn&#8217;t the highest-resolution digital photo frame on the market, but the pictures looked fine to me. You can do a slide show for any number of images, chose a fade-out or other transition, change the order of the photos and alter the display speed &#8212; holding a single image for up to an hour.</p>
<p>Unfortunately, the frame has a skimpy 64 megabytes of memory, and storage capacity isn&#8217;t expandable. There is enough room for only about 200 photos at maximum size. Once it&#8217;s full, you have to make room by manually deleting photos.</p>
<p>Another problem is that the frame currently is available only to existing T-Mobile cellular subscribers.</p>
<p>By far, the biggest turnoff is the monthly fee for the cellular service that delivers the pictures to the frame. There&#8217;s no limit on how many pictures can be sent to a Cameo under T-Mobile&#8217;s cellular plan, but $120 a year is a steep price.</p>
<p>The carrier says it will consider other pricing options in the future. Until it does, it&#8217;s going to be tough for most people to buy the Cameo, even for a beloved family member.</p>
<p class="tagline">Walt Mossberg is on vacation.</p>
<p><strong>Write to</strong> Nick Wingfield at <a href="mailto:nick.wingfield@wsj.com" rel="external">nick.wingfield@wsj.com</a> </p>
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		<title>Price May Be Steep, but Thin ThinkPad Has Abundant Features</title>
		<link>http://ptech.allthingsd.com/20080221/price-may-be-steep-but-thin-thinkpad-has-abundant-features/</link>
		<comments>http://ptech.allthingsd.com/20080221/price-may-be-steep-but-thin-thinkpad-has-abundant-features/#comments</comments>
		<pubDate>Thu, 21 Feb 2008 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20080221/price-may-be-steep-but-thin-thinkpad-has-abundant-features/</guid>
		<description><![CDATA[Lenovo's thin and light ThinkPad X300 is an innovative laptop that will be perfect for many mobile PC users. But its file-storage capacity is low and its price tag is high.]]></description>
			<content:encoded><![CDATA[<p>I am writing these words on a new laptop computer that packs a full-size screen and keyboard into a body that&#8217;s quite thin and light. And it has a solid-state drive with no moving parts instead of a hard disk.</p>
<p>But this isn&#8217;t the much-touted Apple MacBook Air, introduced last month with all those qualities. Instead, it&#8217;s a new ThinkPad from Lenovo, the X300. While the two machines are both impressive products, they are different in key respects.</p>
<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1426309719}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
<p>I&#8217;ve been testing the ThinkPad X300 and I have found it to be a solid, innovative laptop that will be perfect for many mobile PC users. It isn&#8217;t as sexy or inexpensive as the MacBook Air, but it has numerous features the Apple lacks, especially a wide array of ports and connectivity options, a built-in DVD drive and a removable battery.</p>
<p>I can recommend the X300 for road warriors without hesitation, provided they can live with its two biggest downsides: a relatively paltry file-storage capacity and a hefty price tag. This ThinkPad starts at $2,476 for a stripped-down model and at $2,799 for a preconfigured retail version with a half-size battery. The configuration I expect to be the most popular, with a full-size battery and DVD drive, is about $3,000.</p>
<p>The key factor in both of these downsides is the solid-state drive, or SSD, which replaces the hard disk. The SSD is fast and rugged, but today it can hold only a cramped 64 gigabytes of files and is very costly. Apple offers a MacBook Air version with the same solid-state drive for a similar high price. But Apple also has a much more affordable $1,799 model with an 80-gigabyte standard hard disk. Lenovo doesn&#8217;t.</p>
<div class="media-LEFT" style="width: 150px;"><img src="http://online.wsj.com/public/resources/images/MK-AO315_PTECH_20080220221259.jpg" alt="Dell" height="149" width="150" /><br />Lenovo&#8217;s ThinkPad X300</div>
<p>The X300, due to go on sale next week at lenovo.com and at a few retailers, isn&#8217;t as thin as the MacBook Air. In fact, at its thinnest point it is almost as thick as the Apple is at its thickest point. And when the new ThinkPad is ordered in what are likely to be its most common configurations, it is heavier than the three-pound Apple and, in fact, fails to make the three-pound cutoff that typically denotes a &#8220;subnotebook.&#8221; Only one configuration breaks that barrier, at 2.93 pounds, and it is the stripped-down model with just a half-size battery and no DVD drive.</p>
<p>But the X300, which will come with either Windows Vista or Windows XP, is still very thin and light. It&#8217;s under an inch thick and even at its heaviest is only 3.5 pounds. Yet, like the Apple, it packs in a widescreen 13.3-inch display and a full-width keyboard.</p>
<p>Plus, Lenovo has used that extra thickness to good advantage. While the MacBook Air&#8217;s extreme thinness makes it gorgeous, it left no room for an Ethernet jack, a removable battery, a built-in DVD drive or a cellphone modem. The X300 has all these things, either standard or as options, plus three USB ports, compared with just one for the Apple. The Lenovo even offers GPS location-finding, the ability to connect to new wireless USB devices and future support for a forthcoming wireless network standard called WiMax.</p>
<p>The ThinkPad has another advantage: Even though its screen is the same size as the Apple&#8217;s, it is higher resolution, so more material can be seen without scrolling. Some people find that higher-resolution screens make text too small to read easily, but I didn&#8217;t experience any such problem on the X300.</p>
<p>In my tests, the X300 performed very well, even though it has a relatively slow processor, slower than the MacBook&#8217;s.</p>
<p>But the ThinkPad&#8217;s battery life was only fair, and was inferior to the Apple&#8217;s. In my tough test, where I turn off all power-saving features, set the screen to maximum brightness, turn on Wi-Fi and run a repeating play list of music, the X300 lasted three hours and five minutes. That was 24 minutes less than the comparable MacBook Air. And this was on the $3,000 configuration with a full-size battery and a DVD drive. The more basic models, with a half-size battery, would last only half as long, according to Lenovo.</p>
<div class="media-LEFT" style="width: 245px;"><img src="http://online.wsj.com/public/resources/images/OA-AP993_MacBoo_20080115140716.jpg" alt="MacBook Air" height="172" width="245" /><br />MacBook Air</div>
<p>In more normal use, the model I tested would likely last under four hours on a charge, and the base models maybe two, compared with about 4.5 hours for the Mac.</p>
<p>I also tested another version of the ThinkPad, which substitutes a second, half-size battery for the DVD drive. It got five hours and 15 minutes, which means you could likely get 6.5 to seven hours in normal usage. That model costs around $2,850.</p>
<p>There are two more factors worth mentioning. I believe that both the Mac operating system and the software that comes with it are superior to the Windows operating system and built-in software offered on the ThinkPad. And the Mac isn&#8217;t susceptible to the vast majority of viruses and spyware, and doesn&#8217;t require third-party security software.</p>
<p>Also, the ThinkPad&#8217;s screen, when opened, stands significantly higher than the Mac&#8217;s, so it is less usable in a coach seat on an airplane when the person in front of you reclines.</p>
<p>If you&#8217;re happy with Windows, can afford the price tag, and value the many ports and connectivity options Lenovo has packed in, the thin and rugged X300 is a great choice. It&#8217;s a notable engineering accomplishment.</p>
<p><em><strong>Email me</strong> at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>. Find all my columns and videos online, free, at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>.</em></p>
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		<title>Asus Offers Travelers Small, Mobile Eee PC, but It's Too Cramped</title>
		<link>http://ptech.allthingsd.com/20080117/asus-offers-travelers-small-mobile-eee-pc-but-its-too-cramped/</link>
		<comments>http://ptech.allthingsd.com/20080117/asus-offers-travelers-small-mobile-eee-pc-but-its-too-cramped/#comments</comments>
		<pubDate>Thu, 17 Jan 2008 23:59:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20080117/asus-offers-travelers-small-mobile-eee-pc-but-its-too-cramped/</guid>
		<description><![CDATA[A tiny new computer called the Eee PC is better than competing products in certain respects, such as text entry and price. But it still has too many compromises to pry most travelers away from their larger laptops.]]></description>
			<content:encoded><![CDATA[<p>The computer industry has been trying for years to come up with a portable PC smaller than the smallest standard laptops. The idea is to create a highly mobile device, larger than a smart phone, for frequent travelers, students and others who would love the size and weight savings.</p>
<p>Unfortunately, every attempt at this concept has included too many compromises to justify their often surprisingly high prices. I&#8217;ve been testing the latest effort at such a device, the Eee PC, from a Taiwan-based laptop maker called Asus. It does better than some of the earlier contenders in certain respects, such as text entry and price. But it still is likely to prove unsatisfying for many road warriors.</p>
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<p>Asus doesn&#8217;t even call the Eee a computer, referring to it as a &#8220;mobile Internet gadget.&#8221; Instead of using Microsoft Windows as its operating system, the Eee uses a specially designed version of the open Linux operating system, and comes preloaded with a variety of open-source programs for Web browsing, performing office tasks, playing music and videos, running games and managing photos.</p>
<p>The Eee has a much smaller footprint than even the subnotebook category of laptop, such as the much-publicized MacBook Air unveiled by Apple this week (which I&#8217;ll review after I have thoroughly tested it), or subnotebooks from Sony and Lenovo. It weighs a mere two pounds, is just under 9 inches wide and just over 6 inches deep. It is thicker than the new Apple and some other subnotebooks, ranging from 0.79 inches at its thinnest point to 1.26 inches at its thickest. The overall effect is small, but stubby.</p>
<p>The Eee&#8217;s price is only a fraction of what typical subnotebooks cost &#8212; from $300 to $500, depending on configuration. The model I tested, called the Surf, is the base $300 entry. With its pastel blue lid, and tiny size, it looks like something Barbie might use. But it can perform real work, even though it comes with only 512 megabytes of memory and a scant two gigabytes of storage space.</p>
<p>One reason the device costs and weighs so little is that there is no hard disk. Files are stored on memory chips. It is possible to add storage by popping in a flash memory card or by connecting a USB drive to one of the three USB ports.</p>
<p>Unlike some computers in its category, the Eee isn&#8217;t a tablet. It takes the clamshell form of a traditional laptop and, when opened, reveals a full, if very cramped, keyboard. By including a real keyboard and charging so little, Asus has overcome two of the problems that plagued Samsung&#8217;s Q1 ultramobile computer awhile back.</p>
<div class="media-LEFT" style="width: 150px;"><img src="http://online.wsj.com/public/resources/images/MK-AN763_PTECH_20080116172219.jpg" alt="Photo" height="193" width="150" /><br />Asus Eee PC</div>
<p>The user interface on the Eee is simple and clear. It consists of tabs labeled Internet, Work, Learn, Play, Settings and Favorites. Each tab contains large, colorful icons. For instance, the Work tab includes icons for Documents, Spreadsheets and Presentations. These tabs lead to various modules of the free OpenOffice suite, a competitor to Microsoft Office.</p>
<p>The Internet tab has various icons, such as Web Mail, Web and Wikipedia, that open the Firefox Web browser. You get to this tabbed screen by just pressing a Home button.</p>
<p>In my tests of the Eee, I was able to use all manner of Web sites, send and receive Web-based email, compose and open Microsoft Word documents from other computers, play music, and view photos.</p>
<p>So, with a low price, a small size, a real keyboard, and a clean user interface, what&#8217;s not to like about the Eee?</p>
<p>Well, for starters, its tiny 7-inch display is just too stingy for serious work. You can make up for a small screen size with high resolution, but the 800 by 480 resolution on the Eee &#8212; which can&#8217;t be changed &#8212; is so wimpy that very few lines of text can be seen at any one time. This means you&#8217;ll have to do so much scrolling, it&#8217;s likely to drive you crazy.</p>
<p>Also, the lack of a hard disk, and the relative paucity of truly simple Linux software, means that most nontechie users will be stuck with the included programs, which can&#8217;t be removed and which don&#8217;t include a calendar or contacts program, or even an email program. You can only use Web-based email.</p>
<p>And just below the Eee&#8217;s simplified user interface lurks the complicated terminology and software design characteristic of Linux. Some error messages I saw were indecipherable.</p>
<p>Beyond that, many of the Linux programs included were far cruder and harder to figure out than, say, Microsoft&#8217;s Photo Gallery or Apple&#8217;s iTunes. The Eee wouldn&#8217;t automatically reconnect to a known wireless network, and it wouldn&#8217;t recognize my Kodak digital camera.</p>
<p>Some of these problems can be solved if you install Microsoft Windows XP on the Eee. Asus includes instructions on doing so. But you have to supply your own copy of Windows.</p>
<p>The Eee is a valiant effort, but it still has too many compromises to pry most travelers away from their larger laptops.</p>
<p>Email me at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>. Find all my columns and videos online, free, at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>.</p>
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