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	<title>Personal Technology &#187; server</title>
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		<title>The CLIQ, Storm2 Join Long Parade of iPhone Threats</title>
		<link>http://ptech.allthingsd.com/20091014/the-cliq-storm2-join-long-parade-of-iphone-threats/</link>
		<comments>http://ptech.allthingsd.com/20091014/the-cliq-storm2-join-long-parade-of-iphone-threats/#comments</comments>
		<pubDate>Thu, 15 Oct 2009 02:02:09 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20091014/the-cliq-storm2-join-long-parade-of-iphone-threats/</guid>
		<description><![CDATA[Motorola's CLIQ and RIM's Storm2 are among the many interesting challengers to the iPhone.]]></description>
			<content:encoded><![CDATA[<p><em>(See Correction &#038; Amplification below.)</em></p>
<p>It&#8217;s raining smart phones. No, make that super-smart phones, the type of hand-held computer, like Apple&#8217;s iPhone or the models powered by Google&#8217;s Android software, that browse the Web well, have sophisticated communication functions and are made to run a wide variety of modern third-party apps. This holiday season, new super-smart phone models seem to be appearing weekly.</p>
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<p>So far, the king of this new field, in my view, remains its pioneer, the iPhone. Apple&#8217;s phone has its limitations, but its design, usability and versatility have kept it ahead. There&#8217;s a well-equipped iPhone model available for as little as $99, and the platform offers a staggering 85,000 downloadable apps. By comparison, there are around 10,000 apps for Android, 3,000 for the newer models of the Research in Motion (RIMM) BlackBerry, a few hundred modern apps for phones running the latest versions of Microsoft&#8217;s (MSFT) Windows Mobile software, and even fewer than that for Palm&#8217;s (PALM) Pre and its soon-to-be released little sibling, the Pixi.</p>
<p>But nobody is conceding the game to Apple (AAPL). A flood of new Android models is upon us, and RIM, which has a fanatical following for its BlackBerry models, is still potent despite the disappointment surrounding its first touch-screen model, the Storm.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AS038_ptech1_DV_20091014204348.jpg" width="262" height="262" alt="ptech1" /><br />
<br />
Motorola CLIQ</div>
<p>I&#8217;ve been testing two new contenders, and both represent second chances of sorts. One is the revised version of the BlackBerry Storm, called the Storm2, from Verizon (VZ). The other is the first super-smart phone from Motorola, the fading former phone leader. It&#8217;s an Android-based model called the CLIQ, which will be offered by T-Mobile.</p>
<p>Here&#8217;s a quick look at these two new pocket computers.</p>
<h5 class="subhed"><strong>Motorola CLIQ</strong></h5>
<p>The CLIQ is a hefty slider phone, with a touch screen on top and a slide-out physical keyboard underneath. It has a smaller screen than the iPhone or Storm, and comes with just two gigabytes of memory versus 16 gigabytes for the $199 iPhone. But the CLIQ claims six hours of talk time, an hour more than Apple&#8217;s device, and, unlike the iPhone, it has a removable battery and expandable memory. It also has a higher-resolution camera—five megapixels versus three megapixels. </p>
<p>It boasts all of the standard Android features. But what sets the CLIQ apart is that it&#8217;s built around the idea of consolidating all your communications and social networking, and making them easy to access. Motorola (MOT) does this with special software called Blur, part of which exists on the device itself and part on a special Motorola-run server.</p>
<p>Blur takes the form of special on-screen widgets. One constantly displays your own status on various services, such as Facebook and Twitter. Another, called Happenings, shows your friends&#8217; latest updates on social-networking services, without requiring you to enter separate apps. A third, called Messages, offers a quick snapshot of current emails and text messages from all your accounts. Each entry in your address book also displays the person&#8217;s social-networking status and information.</p>
<p>In my tests, all of these Blur features worked nicely and proved handy, except that I couldn&#8217;t get it to consolidate both of my Gmail accounts.</p>
<p>My biggest gripe was with the physical keyboard, which I found cramped and hard to use. The top row is too close to the bottom of the screen and, on the bottom row, I kept hitting the symbols key when I was aiming for &#8220;M&#8221; or &#8220;N.&#8221; So I found myself constantly resorting to the virtual on-screen keyboard, which worked pretty well.</p>
<h5 class="subhed"><strong>BlackBerry Storm2</strong></h5>
<p>The original Storm, RIM&#8217;s first phone without a physical keyboard, didn&#8217;t convert droves of traditional BlackBerry lovers. This was partly because it had an odd typing mechanism where the whole screen moved with each tap on the virtual keyboard. Also, the phone lacked Wi-Fi and, when held vertically, the device offered only a cramped on-screen keyboard with multiple letters on each key.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AS033_ptechJ_DV_20091014165602.jpg" width="262" height="394" alt="ptechJ" /><br />
<br />
BlackBerry&#8217;s Storm2</div>
<p>The Storm2 fixes all those flaws. The screen now stays still when tapped, providing tactile feedback electronically instead of mechanically. This allows for faster, smoother typing. The new model also has Wi-Fi. And you can now use a full, albeit squeezed, virtual keyboard in vertical mode.</p>
<p>In addition, while the dimensions haven&#8217;t changed, the Storm2 looks sleeker and has a few user interface refinements, like an on-screen Send button.</p>
<p>Overall, I found the Storm2 worked well in my tests. Battery life was decent, with 5.5 hours of claimed talk time, and typing was much improved, though I doubt it will satisfy lovers of physical keyboards.</p>
<p>The browser is still inferior to Apple&#8217;s, Google&#8217;s and Palm&#8217;s. And the traditional BlackBerry interface cries out for a major overhaul in a touch device like this, especially when you add a lot of apps. RIM&#8217;s menu and folder metaphor seems tired on this device.</p>
<p>Verizon hasn&#8217;t set a launch date or price for the Storm2, but it&#8217;s likely to appear in November at around $200.</p>
<p>The super-smart-phone war is still in its early stages. There are more and even better devices on the way, and Apple will have plenty of clever competition.</p>
<p><strong>Corrections &#038; Amplifications</strong></p>
<p>The Motorola CLIQ comes with two gigabytes of memory and the $199 iPhone comes with 16 gigabytes. A previous version of this column incorrectly expressed these figures as megabytes, not gigabytes. An earlier version of this column also mistakenly stated, based on a BlackBerry fact sheet, that the Storm2 will ship with two gigabytes of memory. Wednesday night, after the column was published, the company said the Storm2 will actually ship with 18 gigabytes of memory. </p>
<p class="tagline">Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site,<a href="http://walt.allthingsd.com."> walt.allthingsd.com.</a> Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</p>
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		<title>Apple Changes Leopard's Spots</title>
		<link>http://ptech.allthingsd.com/20090826/apple-changes-leopards-spots/</link>
		<comments>http://ptech.allthingsd.com/20090826/apple-changes-leopards-spots/#comments</comments>
		<pubDate>Thu, 27 Aug 2009 01:01:13 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20090826/apple-changes-leopards-spots/</guid>
		<description><![CDATA[Apple's Snow Leopard operating system improves upon its predecessor, writes Walt Mossberg. But it isn't a big breakthrough for average users, and it isn't a typical Apple lust-provoking product.]]></description>
			<content:encoded><![CDATA[<p>For a company known for breakthrough products with cool features, Apple this week is doing something unusual: It is introducing a key product with very few new features that are visible to its users. This new release, the latest major version of the Macintosh operating system, looks and works almost exactly the same as its predecessor, but has been heavily re-engineered under the covers for greater speed and efficiency, and to add future-oriented core technologies.</p>
<p>The new software, called Snow Leopard, succeeds Apple&#8217;s 2007-vintage Leopard, which I regard as the best computer operating system out there, and markedly superior to its main rival, Microsoft&#8217;s Windows Vista. Snow Leopard goes on sale Friday, Aug. 28, and will be pre-installed on all new Macintosh computers.</p>
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<p>The company, which often proclaims its new releases as revolutionary, has been very low key about Snow Leopard. For many months, Apple (AAPL) has made it clear the new OS wouldn&#8217;t sport new eye-popping features, but would instead be focused on what it calls &#8220;refinements&#8221; and &#8220;fine-tuning.&#8221; Perhaps its biggest new feature is something only a minority of Mac owners will ever use: built-in compatibility with Microsoft&#8217;s Exchange corporate email, calendar and contacts service.</p>
<p>Snow Leopard is priced accordingly, at just $29 for people upgrading from Leopard. That&#8217;s $100 less than what Leopard cost. And it&#8217;s $90 less than what Microsoft plans to charge upgraders for the main consumer version of its next version of Windows, called Windows 7, which is due out Oct. 22. Windows 7 is also an iteration on its predecessor, rather than a revolutionary new product, though it has some nice tweaks and will be a more dramatic improvement due to Vista&#8217;s failings. I&#8217;ll have a full review of it closer to its release.</p>
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</div>
<p>I&#8217;ve been testing Snow Leopard on three Macs—an older desktop and a laptop of my own that I upgraded from Leopard, and a new MacBook Pro laptop Apple lent me for testing with Snow Leopard pre-installed. I found Snow Leopard easy to install, faster than Leopard, compatible with my most commonly used software and peripherals, and filled with a number of small, useful refinements and additions.</p>
<p>One delightful change: Snow Leopard takes up less than half the room on a hard disk that Leopard did, and Apple says the average user who upgrades will free up about 7 gigabytes of space. On my 2008-vintage MacBook Pro, I gained back a whopping 14 gigabytes. </p>
<p>But I also encountered a number of bugs and glitches, and a few incompatibilities, including a wildly wrong guess by Snow Leopard about which driver to use for an older, lightly used printer on one of my upgraded Macs. (It did fine with my main printer.)</p>
<p>Overall, I believe Snow Leopard will help keep the Mac an appealing choice for computer buyers, and I can recommend it to existing Mac owners seeking more speed and disk space, or wanting to more easily use Exchange. But I don&#8217;t consider Snow Leopard a must-have upgrade for average consumers. It&#8217;s more of a nice-to-have upgrade. If you&#8217;re happy with Leopard, there&#8217;s no reason to rush out and get Snow Leopard.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AR260_PTECHj_DV_20090826153757.jpg" width="262" height="262" alt="PTECHjp" />
</div>
<p>For some current Mac owners, Snow Leopard isn&#8217;t an option. About 20% of them are still using older models that aren&#8217;t powered by the Intel (INTC) processors Apple currently uses. Snow Leopard simply won&#8217;t work on these machines, including models designated as G4 or G5 and sold as recently as 2006.</p>
<p>And, for owners of Intel-based Macs who are still using the older Tiger version of the Mac OS, Apple is officially making Snow Leopard available only in a &#8220;boxed set&#8221; that includes other software and costs $169. The reasoning is that these folks never paid the $129 back in 2007 to upgrade to Leopard. But here&#8217;s a tip: Apple concedes that the $29 Snow Leopard upgrade will work properly on these Tiger-equipped Macs, so you can save the extra $140.</p>
<p>Here&#8217;s a quick rundown of what I found in testing Snow Leopard:</p>
<h5 class="subhed">Installation</h5>
<p>Snow Leopard comes in one version, rather than the multiple operating system versions favored by Microsoft (MSFT). And that single version handles hardware and software based on both a standard computer technology, called 32-bit, and a newer one, called 64-bit, which can use much more memory and is faster.</p>
<p>Both my desktop and laptop Macs converted to Snow Leopard quickly and smoothly, in about 45 minutes each. Unlike the upgrade process Microsoft is requiring to get to Windows 7 from Windows XP, the Snow Leopard upgrade preserves all your files, settings and programs where they previously existed, right down to your desktop icons and wallpaper. No disk wiping, file moving, or program re-installation is required. And, as noted above, you actually gain disk space, because Apple has slimmed down the OS and also automatically removes or compresses old system files (not your personal data) that are no longer needed or used often.</p>
<p>However, I did run into a couple of minor problems: on one of my Macs, a screen saver displaying certain of my photos didn&#8217;t work after the switch. Other photos did work. Apple says this is a bug it will fix.</p>
<h5 class="subhed">Speed</h5>
<p>After changing to Snow Leopard, my Macs worked faster. I already considered them pretty speedy, so the overall effect wasn&#8217;t mind-blowing. But Snow Leopard&#8217;s built-in programs, like Mail, the Safari browser, and the Finder—Apple&#8217;s equivalent of the Windows Explorer—have all been rewritten behind the scenes, so these and other specific features are now a lot quicker. I found that email folders stuffed with thousands of messages opened almost instantly, and copying files was noticeably faster, even when the destination was on the Internet or a network. The Safari 4 browser, already very fast with Leopard, is even speedier under Snow Leopard, especially on more complex Web sites that use a popular technology called Javascript.</p>
<h5 class="subhed">New Features</h5>
<p>True to its word, Apple has built few new features into Snow Leopard, and, except for Exchange (explained below), these are small. One touted feature is called Dock Expose, which allows you to see small versions of all the open windows in any running program by clicking on its icon in the Dock at the bottom of the screen. But this is mostly a reworking of a feature that already has been on the Mac.</p>
<p>Apple&#8217;s QuickTime video player has been upgraded, with a clean new interface for playback, and the new ability to record and trim videos. Icons can be more easily enlarged, and you can preview the files they represent, even playing videos in miniature or paging through multipage PDF or PowerPoint files.</p>
<p>My three favorite tweaks, barely mentioned by Apple: </p>
<ul>
<li>&#8220;Substitutions,&#8221; which is like the auto-correct feature in Microsoft Word, but extends the concept to Apple&#8217;s email and other programs;</li>
<li>the ability for Snow Leopard to automatically reset the time zone on the Mac&#8217;s clock based on your location while traveling;</li>
<li>and a new built-in function in QuickTime that allows you to record videos of actions you take on the Mac&#8217;s screen.</li>
</ul>
<h5 class="subhed">Exchange</h5>
<p>Although Exchange is a widely used Microsoft server product, employed by many, many companies to manage employees&#8217; email, calendars, and contacts, it isn&#8217;t built into Windows. To use Exchange, you have to buy add-on software, usually Microsoft&#8217;s Outlook for Windows PCs. It also hasn&#8217;t been built into the Mac OS, and usually required Mac owners to buy Microsoft&#8217;s Entourage program. But, with Snow Leopard, Apple is building Exchange right into the operating system, so it works with Apple&#8217;s free, built-in email, calendar and contact programs.</p>
<p>With the generous help of my company&#8217;s IT folks, I tested this feature, and it worked very well. All my corporate information flowed into Apple&#8217;s programs, very quickly, and I could search the company directory, check the calendars of people with whom I wished to schedule meetings, and more.</p>
<p>However, Apple makes setting up this new feature look simpler than it is. In most cases, I believe, it will require the time and cooperation of corporate IT personnel, who will need time to learn it—especially since, at many companies, relatively few of these folks are Mac experts. In my case, an Apple employee had to help my IT colleagues and me to get it going. But you likely won&#8217;t have that aid.</p>
<h5 class="subhed">Compatibility and Glitches</h5>
<p>Commonly used third-party programs, like the Mac versions of Microsoft Office, the Firefox browser, and Adobe Reader, all worked fine in my tests after the upgrade. But a few things didn&#8217;t. Apple admitted I had found a few bugs and said that some software makers will have to upgrade their software because the programs rely on under-the-hood components that have changed in Snow Leopard.</p>
<p>VMware&#8217;s Fusion program for running Windows simultaneously with the Mac operating system worked, and I was able to use Windows. But it was a bit glitchy. VMware (VMW) provided me with a forthcoming new version tailored for Snow Leopard&#8217;s changed underlying architecture, which worked perfectly.</p>
<p>A Cisco (CSCO) program used to connect to corporate virtual private networks caused one of my test machines to completely crash, a rarity on Macs. But Snow Leopard now contains the same Cisco VPN connector as a built-in feature, and that worked perfectly.</p>
<p>Snow Leopard didn&#8217;t properly recognize my older-model Verizon (VZ) cellular modem card, though I was still able to use the card by digging into Apple&#8217;s network preferences screen. Apple says this is a bug it will fix.</p>
<p>As noted above, Snow Leopard didn&#8217;t work at first with an older networked printer on one of my test Macs, and thought it was a laser printer instead of an inkjet. I did get it working, by manually selecting a different printer driver, but Apple admits this is a bug it will have to fix.</p>
<p>Finally, the Time Machine backup file on one of my Macs stopped working. With my permission, Apple examined the file using a diagnostic tool and claimed it had become corrupted a couple of months ago, before the upgrade, and that Snow Leopard merely exposed the problem. I have no way of knowing if this is true, but Time Machine did work perfectly on the two other test Macs.</p>
<h5 class="subhed">Underlying Technologies</h5>
<p>In addition to greater 64-bit capability, Snow Leopard has two other big under-the-hood additions. One, called Grand Central Dispatch, makes it easier for developers to write programs that make better use of the multiple &#8220;cores,&#8221; or processing units, in modern processors. The other, called OpenCL, makes it easier for developers to offload some non-graphics tasks to today&#8217;s potent graphics chips. These are very important, especially for power-hungry tasks like video production and high-end gaming, but Microsoft is building similar capabilities into Windows 7, and they won&#8217;t really matter on either platform until third-party developers make use of them, which will take time.</p>
<h5 class="subhed">Bottom Line</h5>
<p>Apple already had the best computer operating system in Leopard, and Snow Leopard makes it a little better. But it isn&#8217;t a big breakthrough for average users, and, even at $29, it isn&#8217;t a typical Apple lust-provoking product.     </p>
<p class="tagline">Find Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://walt.allthingsd.com">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>. </p>
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		<title>New iPhone Is Better Model&#8211;Or Just Get OS 3.0</title>
		<link>http://ptech.allthingsd.com/20090617/new-iphone-is-better-model-or-just-get-os-30/</link>
		<comments>http://ptech.allthingsd.com/20090617/new-iphone-is-better-model-or-just-get-os-30/#comments</comments>
		<pubDate>Wed, 17 Jun 2009 17:00:38 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20090617/new-iphone-is-better-model-or-just-get-os-30/</guid>
		<description><![CDATA[Apple's new iPhone 3G S and OS 3.0 offer plenty of new features. But the software may be enough of a boost to keep many users from buying the new model, Walt Mossberg writes.]]></description>
			<content:encoded><![CDATA[<p>Apple Inc.&#8217;s iPhone has been a smashing success, redefining the smart-phone market and creating a new hand-held computing platform that has attracted over 50,000 third-party apps, or software programs, in less than a year. With its nearly identical sibling, the iPod Touch, it has sold a combined 40 million units since June 2007, when the computer maker plunged into the phone business.</p>
<p>But the iPhone is drawing increasing competition from entrenched smart-phone makers anxious to emulate the upstart. The most significant of these is Palm&#8217;s (PALM) impressive new Pre, which is off to a good start with an estimated 100,000 or so units sold since it launched on June 6.</p>
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<p>So, like a shark, Apple (AAPL) must keep moving. This week, it is introducing two new products designed to consolidate and increase its position as the leader in this new generation of hand-held computers. I&#8217;ve been testing both and I like them a lot, with some minor caveats.</p>
<p>One of the new products is a refreshed model of the iPhone itself, called the iPhone 3G S. It looks the same, but offers more speed, more memory, more battery life, and a few new features, including video recording and a better camera for still photos.</p>
<p>The second is OS 3.0, the third version of the iPhone&#8217;s operating system, which comes on the 3G S and also can be installed on all prior iPhones and Touches. It includes a much longer list of added features, some innovative and some long overdue catch-ups to other phones. These include such widely requested capabilities as cut, copy and paste; systemwide searching; a wider virtual keyboard; and a feature called MMS that allows users to send photos and videos directly to other phones without using email.</p>
<div class="media-CENTER" style="width:360px;"><img src="http://online.wsj.com/public/resources/images/OB-DW701_PTECHC_NS_20090617122129.jpg" width="360" height="687" style="float: none;" alt="iPhone Chart" />
</div>
<p>Apple last week also made a bold business move to complement these new products. It decided to keep making the current model, the iPhone 3G, and to slash its price by 50%, to $99. That&#8217;s an unheard-of price tag for a pocket computer of this power and versatility, and gives millions of additional consumers a reason to choose the iPhone instead of a competitor.</p>
<p>In my tests, both the new phone and the new operating system performed well, with a few small exceptions. I believe the two strengthen the iPhone platform, make it likely the iPhone will continue to attract scads of apps, and are good for consumers.</p>
<p>But I also regard these changes as more evolutionary than revolutionary, and I don&#8217;t think this latest iPhone is as compelling an upgrade for the average user as the 3G model was last year for owners of the original 2007 iPhone.</p>
<p>Current iPhone owners can get an improved product by merely sticking with their existing phones and upgrading to the feature-laden new operating system, which is free (it costs $10 for iPod Touch owners), rather than shelling out at least $199 for the new iPhone 3G S. And many new iPhone buyers can opt for the $99 3G model, which is not only cheaper, but also greatly improved by the new OS 3.0.</p>
<p>On the other hand, power users will crave the new model&#8217;s much-better performance, battery life, storage and other features. And some will want the new model because, unlike the current model, it&#8217;s capable of handling a new cellular network feature that, in the next few years, will offer double the current data speeds.</p>
<p>The new, free operating system is available for download starting June 17. The iPhone 3G S will go on sale June 19 for $199 for a version with 16 gigabytes of memory, and $299 for 32 gigabytes of memory. Those memory capacities are double the amounts offered on the previous model last year at the same prices, and far exceed the built-in memory on most competing smart phones.</p>
<p>These prices are for new U.S. customers on the AT&#038;T network, plus current owners who are eligible for what AT&#038;T (T) calls a &#8220;standard&#8221; upgrade. If you already own an older iPhone, you could pay $200 more to upgrade, depending on how far along you are in your two-year service contract and how much you spend monthly. But AT&#038;T, stung by criticism in recent days, has just decided to offer the lower, new-customer prices at launch to iPhone 3G owners eligible for upgrades at any time up to Sept. 30 of this year, even if they were originally told they&#8217;d have to pay the $200 premium.</p>
<p>Before I detail the new features and how they worked in my tests, let me state up-front what the new iPhone and its new operating system don&#8217;t deliver. The iPhone still lacks a physical keyboard. It still can&#8217;t run more than one third-party app at a time, as the Pre does. Its otherwise excellent Web browser still can&#8217;t play videos created in Adobe&#8217;s Flash software, which is widely used on the Web. And it still isn&#8217;t available on any U.S. carrier besides AT&#038;T.</p>
<p>Also, AT&#038;T won&#8217;t enable MMS until late this summer, even though dozens of other iPhone carriers in other countries are doing so immediately. And AT&#038;T hasn&#8217;t set a date by which it will offer tethering, a new iPhone feature that allows the device to be used as a modem for a laptop. Other carriers in other countries are allowing this right away.</p>
<p>Here&#8217;s a rundown of the most important new features of both the new hardware and software, and how they performed in my tests.</p>
<h5 class="subhed">The iPhone 3G S</h5>
<p><strong>Speed:</strong> To me, this is the most important feature of the new iPhone 3G S. In fact, the &#8220;S&#8221; in the name stands for speed. During my week of testing, the new model proved dramatically snappier in every way than my iPhone 3G. Its processor is 50% faster than in the prior model, and it sports a new graphics chip.</p>
<p>Applications opened much more quickly. Web pages loaded far faster. The camera was ready to use almost instantly. And I never once saw the occasional, annoying iPhone behavior where you strike a key while typing and it sits there, seemingly stuck, before you can continue.</p>
<p>Cellular-data speeds were about the same, but in repeated testing on different Wi-Fi networks, the 3G S racked up speeds 30% to 50% faster than on the 3G running at the same time on the same networks.</p>
<p><strong>Battery Life:</strong> On my 3G iPhone, I usually could make it through the day, but it was often a close call, with the battery indicator winding up in the red. By contrast, the new model did much better, never hitting the red zone and rarely requiring interim charging at the office or in the car, even though, because I was testing it, I was pounding it much harder than usual, making more voice calls, playing lots of videos and music, trying numerous apps, constantly downloading email from two accounts, and syncing two calendars over the air.</p>
<p>Apple claims about the same talk time for the new model as on the old, and about the same Web-surfing time over the cellular network. But it says the 3G S gets about 50% more battery life when playing videos or surfing the Internet over Wi-Fi and 25% more time &#8212; an astounding 30 hours &#8212; for continuous music playback.</p>
<p><strong>Memory:</strong> With the new 32-gigabyte model, I was able to store over 3,000 songs, more than 1,600 photos, 74 videos, 67 applications, 400 emails, nearly 1,000 contacts, months of calendar data, and dozens of documents, and still have 5 gigabytes left over&mdash;more than most phones offer out of the box.</p>
<p><strong>Camera:</strong> The new model&#8217;s camera has a 3 megapixel resolution, up from 2 megapixels, and has autofocus and a feature that lets you tap the screen to change the focus to an object or person in the background of a shot. It still lacks zoom or a flash, though it does better in low light. It also has a macro feature for close-up shots. In my tests, all of this worked, but I didn&#8217;t think the pictures it took were dramatically better than those on the old model, and it can&#8217;t compete with phones like Nokia&#8217;s (NOK) new $700 N97, which has a 5-megapixel camera with zoom.</p>
<p><strong>Video:</strong> The new video recorder worked well, even in low light, and lets you post videos directly to YouTube, among other places. You can also trim your videos right on the phone. This all worked well, but the videos aren&#8217;t high definition, and pale in comparison to those on the latest HD model of the popular $229 Flip pocket camcorder.</p>
<p><strong>Voice Control:</strong> By simply holding down the new iPhone&#8217;s home button, you can dial contacts and control music playback by uttering voice commands. The phone will even tell you which song is playing. Like most voice-recognition systems, this one isn&#8217;t perfect. But it worked most of the time.</p>
<p><img src="http://ptech.allthingsd.com/files/2009/06/iphone-3gs-compass-156x300.jpg" alt="iphone-3gs-compass" title="iphone-3gs-compass" width="156" height="300" class="alignright size-medium wp-image-822" /></p>
<p><strong>Compass:</strong> I don&#8217;t consider this important for most users, but it did work when I was walking or driving. It can orient maps in the direction you&#8217;re heading.</p>
<p><strong>Small Touches:</strong> You can optionally turn on a new battery indicator that shows a precise percentage of battery life left. The screen has a new coating that resists oil and grease from fingerprints.</p>
<p><strong>Downsides:</strong> The new phone crashed on me twice during my tests. Once, the voice-control feature killed the sound on the built-in iPod, requiring a reboot. But I couldn&#8217;t replicate this problem. Another time, the phone froze while downloading a TV show. Apple blamed this on a prerelease server issue, and it didn&#8217;t happen again.</p>
<h5 class="subhed">iPhone Operating System 3.0</h5>
<p><strong>Copy, Cut and Paste:</strong> Apple is late with this common feature, but it&#8217;s the best implementation I&#8217;ve seen on a phone. In a text page, you just double tap on a word, and it is selected with little handles around it that let you expand or contract the selected area. Then, you just click on a copy icon that pops up over the selection. To paste, you tap elsewhere in the page, or even in another app, and a paste icon pops up. Click that icon, and the selected text is pasted in. It worked well in all my tests.</p>
<p>The feature works a bit differently for some Web pages, where you hold down your finger over an area and it selects a whole block of text, like a paragraph, but still has the handles that allow adjusting the selection. It also allows copying and pasting photos. You can also just select a word or a section or a whole page of text and delete it. And if you want to undo a paste, just shake the phone.</p>
<p>Some Web pages and third-party apps don&#8217;t yet support this feature, but most do.</p>
<p><strong>Search:</strong> Before, you could search only in the Contacts app. Now, there are search features in Mail, Calendar, the built-in iPod and Notes. And there is a way to search the whole phone at once. You just hit the home button, slowly, twice, and a special search screen appears. Type in any phrase, and it brings up every instance in multiple apps.</p>
<p>This is another catch-up feature, but it works well. For instance, when I searched for the word &#8220;Phil,&#8221; it brought up songs by Phil Collins, a note about Philadelphia, calendar items mentioning people named Phil or Phillips, emails to or from people with those names, and contacts for people named Phil or Phillips.</p>
<p>In email, the search function will even find messages that aren&#8217;t on your phone but that are stored on the servers of certain email services. For instance, I was able to almost instantly find emails from two years ago stored on Google&#8217;s (GOOG) Gmail.</p>
<p>One downside &#8212; in email, search looks for words only in email headers, not in the body of the messages.</p>
<p><strong>Landscape Keyboard:</strong> In older iPods, the only built-in program that supported a wider, landscape keyboard, which is better for thumb typing, was the Web browser. Now, you can turn the phone horizontally and use a landscape keyboard in the Mail, Messages and Notes programs as well.</p>
<p><strong>Find My iPhone:</strong> If you belong to Apple&#8217;s $99 a year MobileMe service, you can now locate a lost iPhone on a map on any computer, send the iPhone a message saying how to return it to you, and cause it to emit a beep, even if the sound is turned off. I tested this and it worked well. You can even remotely wipe all your data off the phone.</p>
<p><strong>Voice Memos:</strong> The OS includes a Voice Memo app that lets you dictate reminders or other messages, and then edit and email them. I found it worked well.</p>
<p><strong>Navigation:</strong> Another catch-up feature, turn-by-turn navigation with voice prompts, is also now supported. I tested this with a third-party app called Gokivo, and it did OK, though the developer admits to a prerelease bug I encountered.</p>
<p><strong>Auto-Authentication:</strong> In the new OS, the iPhone can remember your log-in credentials for commercial Wi-Fi hotspot services, so you don&#8217;t have to enter them again and again. Unfortunately, in my tests with the AT&#038;T Wi-Fi service, this failed repeatedly in several Starbucks (SBUX) shops. Apple blames a glitch in my prerelease phone&#8217;s SIM card.</p>
<p><strong>Push Notification:</strong> To make up for its lack of multitasking, the new iPhone OS has a feature where third-party apps can notify you of new events, like a sports score, or a new invitation to an online game. I tried this with a game called TapTap Revenge, and it worked fine.</p>
<p><strong>Stocks:</strong> The built-in stock application now has much more detailed data, including market cap, news headlines and price/earnings ratio for each stock.</p>
<p><strong>MMS and Tethering:</strong> I couldn&#8217;t test these useful features because my tests were all done on AT&#038;T, which hasn&#8217;t rolled them out.</p>
<p><strong>Minor Touches:</strong> You can now move an icon among screens with one continuous motion, instead of stopping at each screen. And there are two more screens to house icons. You can finally synchronize Notes with your PC or Mac. You also can now maintain both calendars and contacts synced wirelessly with online services and those synced via cable with your computer. And you can play games and transfer files wirelessly over Bluetooth with other iPods or Touches that are nearby.</p>
<p><strong>Bottom Line:</strong> Both the new iPhone and iPhone OS are packed with features that make a great product even better. But, for many users, the software may be enough of a boost to keep them from buying the new model.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://walt.allthingsd.com">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</em></p>
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		<title>New Office for Macs Speeds Up Programs, Integrates Formats</title>
		<link>http://ptech.allthingsd.com/20080103/new-office-for-macs-speeds-up-programs-integrates-formats/</link>
		<comments>http://ptech.allthingsd.com/20080103/new-office-for-macs-speeds-up-programs-integrates-formats/#comments</comments>
		<pubDate>Thu, 03 Jan 2008 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<description><![CDATA[The new Microsoft Office for the Mac isn't revolutionary, but it's a solid program that does its job faster than old versions, Walt says.]]></description>
			<content:encoded><![CDATA[<p>Despite the fierce rivalry between <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=msft'>Microsoft</a> and Apple, there is one product on which the two companies work closely together: the Macintosh version of Microsoft Office. Microsoft makes a nice chunk of change from this software suite, which includes Mac versions of the famous Word, Excel and PowerPoint programs. Apple needs the Microsoft office suite so its Macintosh computers can live in harmony with the dominant Windows world.</p>
<p>On Jan. 15, Microsoft will be releasing its first new version of Office for the Mac in nearly four years. It is called Office 2008, and it has two big changes from the current version, Office 2004.</p>
<p>For one, it is the first edition of Mac Office designed specifically for the new Intel-based Macs that Apple began rolling out two years ago. While the old Office ran adequately on the new Macs, it was slow to launch and slow to perform certain operations.</p>
<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1364233527}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
<p>Second, the new Mac Office now reads and writes a new set of file formats Microsoft introduced a year ago in the latest Windows version of Office, called Office 2007. Mac owners receiving files in these new formats had been forced to employ separate and clumsy file converter programs.</p>
<p>Now, once again, the Mac version of Office can handle all the same Word, Excel and PowerPoint files &#8212; in both old and new formats &#8212; created in Windows and vice versa. No translation or conversion is necessary. The files just open and save as they do in the Windows version.</p>
<p>I&#8217;ve been testing the new Mac Office on two different Intel-based Macs: an early MacBook Pro laptop and a new iMac desktop. On both machines, Office 2008 launched and ran far more rapidly and smoothly than Office 2004 did.</p>
<p>I also tested Office 2008 with a variety of documents created in the Windows version using the new file formats, which can be identified by four-letter file name extensions that end in the letter &#8220;x.&#8221; All opened rapidly and perfectly in the new Mac version.</p>
<p>As in the latest Windows version, the new Mac Office 2008 allows you to opt to continue to save automatically all your files in the old, familiar formats-DOC for Word, XLS for Excel and PPT for PowerPoint. But, if you want to switch to the new formats, or need to use a file you receive that was created in them, you can now do so with ease.</p>
<p>Like its predecessors, the new Mac Office differs in one major respect from its Windows cousin: It lacks Outlook, the famed, if bloated, program for handling email, calendar and contacts. Instead, Office 2008 has a new version of Microsoft&#8217;s Mac counterpart to Outlook, called Entourage, which performs the same tasks but doesn&#8217;t use Outlook&#8217;s file format. Like Outlook, Entourage can work with the Microsoft Exchange servers used by corporations, as well as with consumer email systems.</p>
<p>Office 2008 for the Mac has some new features, but it isn&#8217;t nearly as radical an overhaul as the latest Windows version was. While the latter junked all the menus and traditional toolbars in Word, Excel and PowerPoint, the new Mac version retains the familiar menus and toolbars. It doesn&#8217;t use the so-called Ribbon, a band of icons that is the signature feature of Windows Office 2007.</p>
<p>The new Mac Office, however, does include a new user-interface feature called the Elements Gallery, a narrow strip across the top of the document that lets you easily summon and insert canned features for laying out documents. For example, in Word, you can quickly insert a handsome cover page. In Excel, you can rapidly add a specific type of chart or a spreadsheet preconfigured, for instance, as an invoice. In PowerPoint, you can quickly add customized slide themes and layouts.</p>
<p>There is also a Publishing Layout View in Word that speeds the creation of things like newsletters, and a Ledger Sheet feature in Excel for creating home and small-business budgets.</p>
<p>In my tests, I ran into a few minor glitches. I had to edit my rules for sorting email in Entourage to get them to work and, at first, I was unable to add new spellings to my custom dictionary in Word, though that problem went away. But, generally, the program worked well.</p>
<p>The standard edition of the new Office costs $400, or $240 to upgrade your current version. There is a deluxe edition, which includes a professional media-management program, for $500, or an upgrade price of $300.</p>
<p>For most average users, however, I recommend the Home and Student edition for just $150 that can be legally installed on up to three different Macs. This inexpensive edition has full versions of Word, Excel, PowerPoint and Entourage, but doesn&#8217;t work with Exchange servers.</p>
<p>Microsoft is also running a sale, through Jan. 14, under which anyone buying Office 2004 gets a coupon that allows them to receive the high-end version of Office 2008 for just a shipping and handling fee of $6.99.</p>
<p>Microsoft Office 2008 for the Mac is a solid program that I can recommend for anyone with a new Mac. It&#8217;s not revolutionary, but it does the job.</p>
<p>Email me at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>. Find all my columns and videos online, free, at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>.</p>
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		<title>These Services Make Backing Up Your Files Safe and Inexpensive</title>
		<link>http://ptech.allthingsd.com/20061214/back-up-files-remotely/</link>
		<comments>http://ptech.allthingsd.com/20061214/back-up-files-remotely/#comments</comments>
		<pubDate>Thu, 14 Dec 2006 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Internet]]></category>
		<category><![CDATA[Macintosh]]></category>
		<category><![CDATA[PC]]></category>
		<category><![CDATA[Windows]]></category>
		<category><![CDATA[backup]]></category>
		<category><![CDATA[Carbonite]]></category>
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		<category><![CDATA[encrypt]]></category>
		<category><![CDATA[Mozy]]></category>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20061214/services-back-up-your-files-remotely/</guid>
		<description><![CDATA[Walt Mossberg tests two online services for remotely backing up his computer data that offer unlimited capacity for around $50 a year.]]></description>
			<content:encoded><![CDATA[<p>Everybody understands that it&#8217;s important to back up your computer. But few have the time or the discipline to do so. And that&#8217;s why, when hard disks fail, computers are stolen or destroyed, or viruses corrupt data, so many important files are lost.</p>
<p>You could, of course, automatically back up your files to an external hard disk, attached to your PC or to your home network. But that can get expensive, and it doesn&#8217;t store your backup remotely, so any disaster at your home or office could also wipe out your backup drive.</p>
<p>There&#8217;s another method: backing up over the Internet to a remote server somewhere. This is automated and solves the location issue, but in too many cases it has been costly and complicated, usually with quotas on how much you can back up.</p>
<p>Now, things are changing. I have been testing two online backup services that offer unlimited capacity &#8212; no quotas or limits at all &#8212; for around $50 a year.</p>
<p>One, called Carbonite, has been unlimited from the start, and Mozy, which previously had limits, is offering unlimited capacity as of today.</p>
<p>Mozy and Carbonite can be set to back up only a few key folders or types of files &#8212; say, all your work documents or music files &#8212; or, you can set them to back up nearly everything on your computer. If you have a loss, whether a single file, a folder, or everything, they allow you to recover it. Also, you can back up multiple computers with Mozy and Carbonite, but you have to pay extra for each additional machine.</p>
<p>The two services are easy to set up and easy to use. Each worked fine in my tests, both for backing up my key files and also for restoring them.</p>
<p>Carbonite can be downloaded at <a href="http://www.carbonite.com" rel="external">www.carbonite.com</a> or purchased in stores. There is a 15-day free trial, after which it costs $50 a year, though some stores also sell a $15 version that lasts for three months. The trial version doesn&#8217;t back up music or videos by default.</p>
<p>Mozy can be downloaded from <a href="http://www.mozy.com" rel="external">www.mozy.com</a> and costs $4.95 a month, or $54.45 if you pay for a year in advance. Mozy also has a totally free version, which is limited to two gigabytes of data. (That is likely to be more than enough, by the way, to cover all of a typical consumer&#8217;s word processing, tax and budget files, and plenty of photos.)</p>
<p>Both services currently run only on Windows XP, but both expect to work on the new Windows Vista operating system. And both companies plan to release Macintosh versions next year.</p>
<p>Each installs a fairly small program on your PC that constantly works in the background to back up your data. When a file changes, or a new file is added, it is queued for backup. Carbonite backs up new or changed files 10 minutes after you save and close them, but only backs up each file once a day. Mozy checks the hard disk every two hours and backs up everything that is new or changed. With Mozy, but not with Carbonite, you can also opt for a scheduled backup at a time and interval of your choosing.</p>
<p>The biggest drawbacks of these two products are that backups can be very slow, especially the first backup, and you must have Internet access to do backups and to restore your files. In my tests, on a very fast Internet connection, it still took many hours to do a fairly small initial backup with each product, consisting of about five gigabytes in one case and under two gigabytes in another. A larger backup could take days, though subsequent backups would be much, much quicker.</p>
<p>Both companies encrypt the backed-up files and say they don&#8217;t view them. Both try to avoid overburdening or slowing down your computer and Internet connection by going idle or slowing down when you are using your computer for other tasks.</p>
<p>To restore files with Carbonite, you open a sort of virtual representation of your backed-up files and click on what you want restored. If your computer is stolen or not functioning, you can also go to a Web site to initiate a full restore to a new computer.</p>
<p>With Mozy, you can also restore files and folders via a virtual view of your backup that resides on your PC. But Mozy has a much richer Web interface for viewing your backup and for restoring files. From a Web site on any PC, you can log into Mozy and pick any file or folder to retrieve. I even logged in from a Mac, opened a Mozy backup of my Windows PC, and recovered a photo that was then downloaded to the Mac.</p>
<p>Of the two products, I prefer Mozy. Carbonite is a little quicker and simpler to set up, but it&#8217;s more limited. If you want to go beyond the default backup choice &#8212; your most common documents and settings &#8212; you have to troll through your hard disk to select additional folders and files for backup. Mozy also has a default setting, but makes it much easier to alter or customize it.</p>
<p>Mozy offers more-versatile restoring and scheduled backups, and unlike Carbonite, will back up an external hard disk. Mozy will also send you a DVD of all your files, for a fee. Carbonite won&#8217;t. Mozy also keeps multiple versions of any file for 30 days. Carbonite doesn&#8217;t.</p>
<p>Still, you won&#8217;t go wrong with either of these two services, and you&#8217;ll sleep better at night.</p>
<p><strong>Email me</strong> at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</p>
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		<title>Nokia's Smart Phone Offers a Bargain Price For High-End Utility</title>
		<link>http://ptech.allthingsd.com/20060824/nokia-bargain/</link>
		<comments>http://ptech.allthingsd.com/20060824/nokia-bargain/#comments</comments>
		<pubDate>Thu, 24 Aug 2006 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Windows]]></category>
		<category><![CDATA[Adobe]]></category>
		<category><![CDATA[BlackBerry]]></category>
		<category><![CDATA[CDMA]]></category>
		<category><![CDATA[cellphone]]></category>
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		<category><![CDATA[keyboard]]></category>
		<category><![CDATA[Nokia]]></category>
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		<category><![CDATA[Word]]></category>

		<guid isPermaLink="false">http://ptech.allthingsd.com/20060824/nokias-smart-phone-offers-bargain/</guid>
		<description><![CDATA[Nokia's E62 smart phone is a little computer that is meant to be a serious email device as well as a phone. And it may well be the best bargain in its category, Walt Mossberg says.]]></description>
			<content:encoded><![CDATA[<p>After years of sitting on the sidelines as a minor player in the U.S. market for high-end smart phones, Nokia is about to enter the fray in a bigger way than it has in the past.</p>
<p>The Finnish cellphone giant is introducing a phone called the E62 that resembles, and is aimed at, the Palm Treo, the latest BlackBerry phones from Research In Motion and the Motorola Q.</p>
<div class="media-LEFT" style="width: 150px;"><img src="http://online.wsj.com/public/resources/images/MK-AG921_PTECH_20060823203412.jpg" alt="Photo of Phone" height="259" width="150" /><br />Nokia&#8217;s E62</div>
<p>Like those other smart phones, the E62 has a full keyboard and is actually a little computer that is meant to be a serious email device as well as a phone. Like the Q and the Treo, it can play music and videos, surf the Web, and display photos.</p>
<p>Unlike the Treo and the Q, however, the Nokia E62 can run a service licensed by RIM that allows it to behave like a BlackBerry. It can send and receive email using either a corporate BlackBerry server or a consumer BlackBerry service offered by a cellphone carrier.</p>
<p>I&#8217;ve been testing the E62 and I like it. It&#8217;s fairly utilitarian-looking and won&#8217;t likely become an object of desire like the Q and the Treo. But it gets the job done and may well be the best bargain in its category.</p>
<p>In the past, Nokia has relied on a smart-phone design that was a thick, long device that flipped open to reveal a wide, horizontally aligned keyboard and screen. That design sold OK in Europe but flopped in the U.S. Now, with the E62, Nokia is adopting the American-type design pioneered by the BlackBerry and used by the Treo and the Q.</p>
<p>Nokia is being coy about the timing, pricing and wireless carrier for the E62. But I expect it to be available late next month from Cingular Wireless. And I expect it to cost even less than the Q, which at $199 is the least expensive product in this group. The latest Treo models, the 700p and 700w, are being sold by Verizon Wireless for $299 right now, after rebates.</p>
<p>The E62 works on the so-called GSM cellphone standard that&#8217;s universal in Europe, and used by Cingular and T-Mobile in the U.S. This means it can be used in both America and Europe, as well as in some other countries. The Treo 700 models, sold by Verizon and Sprint, and the Q, sold only by Verizon, use an American technology called CDMA that doesn&#8217;t work in Europe or in most places outside the U.S.</p>
<p>However, that GSM technology also saddles the E62 with its biggest drawback: It is much slower at receiving data such as email and Web pages than the Q or the Treo 700, or even certain BlackBerry models. That&#8217;s because it uses EDGE, a GSM variant that has been blown away by a technology called EVDO used by the Treo 700 and the Q. In my tests, EVDO has been up to seven times as fast as EDGE.</p>
<p>The E62 also lacks a camera, unlike the Q and the Treo 700. But, like them, it has Bluetooth wireless technology.</p>
<p>Nokia has built in a sharp, vivid screen with a resolution of 320 by 240. That&#8217;s better than the resolution on the Treo 700w and identical to the Q&#8217;s screen resolution &#8212; but inferior to the resolution on the Treo 700p.</p>
<p>The new Nokia is a bit larger than the Q &#8212; wider, thicker, longer and heavier. But it&#8217;s thinner and lighter than the Treo 700, albeit a bit wider and longer.</p>
<p>In my tests, the voice quality of the E62 was very good. Battery life was decent, with a talk time of between four and 5.5 hours. The phone accepts memory cards for storage of files and applications.</p>
<p>The BlackBerry Connect service and software, likely to cost around $45 a month, worked well. After I installed the BlackBerry software on the new Nokia and configured the service on the E62 and on an accompanying Web site, the service &#8220;pushed&#8221; all emails from my regular account to the E62 reliably. There&#8217;s no limit to how much email you can receive, though the carrier may intervene if it believes you are abusing the service.</p>
<p>The only downside of the BlackBerry Connect feature is that there&#8217;s a noticeable latency when you open an email before it displays on the screen.</p>
<p>In my tests, the N62 could open most major email attachment types, including Word documents, Excel spreadsheets and Adobe PDF files. It&#8217;s also supposed to work with PowerPoint presentations, but in my tests, this function failed.</p>
<p>The user interface on the E62 isn&#8217;t nearly as fast or slick as on the Palm operating system used by the Treo 700p. But I preferred it slightly over the Windows Mobile operating system used on the Treo 700w and some other smart phones. There were still too many menus and extra steps compared with the Palm system, but at least you can delete an email with one click. Turning on the speaker phone was also quick and easy.</p>
<p>I was able to synchronize the E62 with Microsoft Outlook, and bring over my contacts and calendar, using the separate Windows software that comes with the phone. And I was able to load up the memory card with pictures and songs from my computer and use them successfully on the E62.</p>
<p>All in all, the E62 is a solid and inexpensive smart phone.</p>
<ul>
<li>Email me at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</li>
</ul>
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		<title>Microsoft Offers Range Of Programs That Run Off Web, Not Hard Disk</title>
		<link>http://ptech.allthingsd.com/20051215/microsoft-web-programs/</link>
		<comments>http://ptech.allthingsd.com/20051215/microsoft-web-programs/#comments</comments>
		<pubDate>Thu, 15 Dec 2005 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Google]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Windows]]></category>
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		<category><![CDATA[Web 2.0]]></category>

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		<description><![CDATA[Walt Mossberg takes an early look at three programs that are part of Windows Live, a major Microsoft initiative to produce applications that are run over the Web rather than a hard disk.]]></description>
			<content:encoded><![CDATA[<p>The software business is making a slow transition from programs that are installed on a computer&#8217;s hard disk to programs that live wholly, or partly, on external servers. These new-style programs, called Web applications, are meant to be launched and run over the Internet, from a Web browser, or from some other small piece of software on your PC.</p>
<p>Like all other trends in technology, this one, sometimes called &#8220;Web 2.0,&#8221; is overhyped. It&#8217;s been happening quietly for years, but it&#8217;s a long way from replacing all the software you use.</p>
<p>Still, the biggest software company of all, Microsoft, has recently launched a major initiative to produce this kind of remote software. Its project, called Windows Live, is hardly unique. Google, Yahoo, America Online and many others are also offering new Web applications. But Microsoft&#8217;s Windows Live may be the biggest of these efforts.</p>
<div class="media-LEFT" style="width: 259px;"><img src="http://online.wsj.com/public/resources/images/MK-AF471_PTECH_20051214202408.jpg" alt="Google Earth and Microsoft" height="413" width="259" /><br />Google Earth image of building housing Journal&#8217;s Washington bureau, top; the Microsoft image, below.</div>
<p>Why would Microsoft, or its rivals, want to make this switch? Well, theoretically at least, it allows them to write one program that can be used on multiple platforms &#8212; say, both Windows and Macintosh computers, or even cellphones. And it may allow them to sell subscriptions to their software, or to sell ads that could run inside the software. It will also make it easier to update programs, and to construct programs that can synchronize data among multiple PCs or users.</p>
<p>Some of this stuff would clearly benefit consumers. You could fire up your favorite program from any Internet-connected device, just as you can log onto Web-based email now from any PC. And you wouldn&#8217;t have to download or install updates.</p>
<p>But other features of this new world, like ads in software, may be annoying to many consumers. In the world of Web 2.0, people without fast, costly broadband connections would be able to do less and less with their computers.</p>
<p>To get an early look at this new approach, I&#8217;ve been poking around in Windows Live, which is a grab bag of mostly free programs. Some, like Windows Live Messenger and Windows Live Mail, are renamed and revamped parts of the company&#8217;s MSN online service. Others, like the OneCare Live security service, are new ideas.</p>
<p>All of these programs are in the testing phase, and this column isn&#8217;t intended to be a full review of any of them. But here&#8217;s a quick, early look at three components of Windows Live.</p>
<p><strong>Windows Live Local:</strong> This is a local search and mapping service, complete with aerial photos of cities and towns. Built on an earlier Microsoft project called Virtual Earth, it&#8217;s intended to compete with the local search and mapping features of Google and Yahoo. It&#8217;s also a competitor to Google Earth, a satellite mapping service that requires an installed program to use. By contrast, Windows Live Local works entirely from a Web browser, and it runs in both Internet Explorer and Firefox, and on both Windows and Macs.</p>
<p>The most startling feature of Windows Live Local is that it can display real 3D aerial images of buildings and houses in many U.S. cities and suburbs. These pictures don&#8217;t merely display the roofs of buildings, as Google&#8217;s do, but their sides. The difference is enormous. Instead of puzzling over roof shapes, you can easily identify buildings and get a much better feel for neighborhoods.</p>
<p>In its current form, however, Live Local has limitations. For large swaths of the country, 3D photos, which Microsoft calls &#8220;Bird&#8217;s Eye&#8221; views, aren&#8217;t available. In Bird&#8217;s Eye mode, panning and zooming are clumsy and limited, street names aren&#8217;t overlaid on the images, and there&#8217;s no easy way to save them. But it&#8217;s still a huge step forward. It&#8217;s at <a href="http://local.live.com" rel="external">local.live.com</a>.</p>
<p><strong>Windows Live Mail:</strong> This is a massive upgrade of Microsoft&#8217;s popular free Hotmail email service. It is simultaneously much cleaner looking and more sophisticated. There&#8217;s now a preview pane to the right of the message list, just as in Outlook. Messages can be dragged into folders. When you right click on something, useful email options appear instead of just browser commands.</p>
<p>The new mail program auto-completes addresses and saves sent messages. There are various new security and editing features. Overall, it works much more like Outlook or Outlook Express, though currently many features don&#8217;t work on the Mac or Firefox. It will also offer two gigabytes of free storage. People with current Hotmail addresses will be able to keep them, but new addresses will look like &#8220;johndoe@livemail.com.&#8221; It will be available at <a href="http://mail.live.com" rel="external">mail.live.com</a> soon.</p>
<p><strong>Windows Live OneCare:</strong> This is a complete, managed security service, for Windows only, that will be available by paid subscription. The goal is to keep a computer constantly protected and updated with little or no intervention from the user. It does require locally installed software, but it&#8217;s managed remotely by Microsoft, the same way a corporate IT department remotely manages the security of all the computers at a company.</p>
<p>OneCare, which I will review in full later, also has features to keep a computer tuned up and backed up. As of now, it lacks a crucial feature: antispyware capability. But that is planned. It&#8217;s at <a href="http://onecare.com" rel="external">onecare.com</a>.</p>
<ul>
<li><strong>Email me</strong> at <a href="mailto://mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</li>
</ul>
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