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		<title>A Windows to Help You Forget</title>
		<link>http://ptech.allthingsd.com/20091007/a-windows-to-help-you-forget/</link>
		<comments>http://ptech.allthingsd.com/20091007/a-windows-to-help-you-forget/#comments</comments>
		<pubDate>Thu, 08 Oct 2009 01:02:03 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20091007/a-windows-to-help-you-forget/</guid>
		<description><![CDATA[Walter S. Mossberg calls Windows 7 a boost to productivity and a pleasure to use -- Microsoft's best operating system yet.]]></description>
			<content:encoded><![CDATA[<p>In just two weeks, on Oct. 22, Microsoft&#8217;s long operating-system nightmare will be over. The company will release Windows 7, a faster and much better operating system than the little-loved Windows Vista, which did a lot to harm both the company&#8217;s reputation, and the productivity and blood pressure of its users. PC makers will rush to flood physical and online stores with new computers pre-loaded with Windows 7, and to offer the software to Vista owners who wish to upgrade.</p>
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<p>With Windows 7, PC users will at last have a strong, modern successor to the sturdy and familiar, but aged, Windows XP, which is still the most popular version of Windows, despite having come out in 2001. In the high-tech world, an eight-year-old operating system is the equivalent of a 20-year-old car. While XP works well for many people, it is relatively weak in areas such as security, networking and other features more important today than when XP was designed around 1999.</p>
<p>After using pre-release versions of Windows 7 for nine months, and intensively testing the final version for the past month on many different machines, I believe it is the best version of Windows Microsoft (MSFT) has produced. It&#8217;s a boost to productivity and a pleasure to use. Despite a few drawbacks, I can heartily recommend Windows 7 to mainstream consumers.</p>
<p>Like the new Snow Leopard operating system released in August by Microsoft&#8217;s archrival, Apple (AAPL), Windows 7 is much more of an evolutionary than a revolutionary product. Its main goal was to fix the flaws in Vista and to finally give Microsoft customers a reason to move up from XP. But Windows 7 is packed with features and tweaks that make using your computer an easier and more satisfying experience.</p>
<div class="media-CENTER" style="width:360px;"><a href="http://online.wsj.com/public/resources/images/EK-AF116_PTECH_G_20091007190001.jpg" rel="lightbox" title="PTECH"><img src="http://online.wsj.com/public/resources/images/EK-AF116_PTECH_G_20091007190001.jpg" width="360" height="240" style="float: none;" alt="PTECH" /></a><br />
<br />
The new taskbar shows small previews of many windows and allows for larger previews.</div>
<p>Windows 7 introduces real advances in organizing your programs and files, arranging your taskbar and desktop, and quickly viewing and launching the page or document you want, when you want it. It also has cool built-in touch-screen features.</p>
<p>It removes a lot of clutter. And it mostly banishes Vista&#8217;s main flaws—sluggishness; incompatibility with third-party software and hardware; heavy hardware requirements; and constant, annoying security warnings.</p>
<p>I tested Windows 7 on 11 different computers, ranging from tiny netbooks to standard laptops to a couple of big desktops. These included machines from Lenovo, Hewlett-Packard (HPQ), Dell (DELL), Acer, Asus, Toshiba and Sony (SNE). I even successfully ran it on an Apple Macintosh laptop. On some of these machines, Windows 7 was pre-loaded. On others, I had to upgrade from an earlier version of Windows.</p>
<p>In most cases, the installation took 45 minutes or less, and the new operating system worked snappily and well. But, I did encounter some drawbacks and problems. On a couple of these machines, glacial start-up and reboot times reminded me of Vista. And, on a couple of others, after upgrading, key features like the display or touchpad didn&#8217;t work properly. Also, Windows 7 still requires add-on security software that has to be frequently updated. It&#8217;s tedious and painful to upgrade an existing computer from XP to 7, and the variety of editions in which Windows 7 is offered is confusing.</p>
<p>Finally, Microsoft has stripped Windows 7 of familiar built-in applications, such as email, photo organizing, address book, calendar and video-editing programs. These can be downloaded  free of charge, but they no longer come with the operating system, though some PC makers may choose to pre-load them.</p>
<p>In recent years, I, like many other reviewers, have argued that Apple&#8217;s Mac OS X operating system is much better than Windows. That&#8217;s no longer true. I still give the Mac OS a slight edge because it has a much easier and cheaper upgrade path; more built-in software programs; and far less vulnerability to viruses and other malicious software, which are overwhelmingly built to run on Windows.</p>
<p>Now, however, it&#8217;s much more of a toss-up between the two rivals. Windows 7 beats the Mac OS in some areas, such as better previews and navigation right from the taskbar, easier organization of open windows on the desktop and touch-screen capabilities. So Apple will have to scramble now that the gift of a flawed Vista has been replaced with a reliable, elegant version of Windows. </p>
<p>Here are some of the key features of Windows 7.</p>
<p><strong>New Taskbar: </strong>In Windows 7, the familiar taskbar has been reinvented and made taller. Instead of mainly being a place where icons of open windows temporarily appear, it now is a place where you can permanently &#8220;pin&#8221; the icons of frequently used programs anywhere along its length, and in any arrangement you choose. This is a concept borrowed from Apple&#8217;s similar feature, the Dock. But Windows 7 takes the concept further.</p>
<p>For each running program, hovering over its taskbar icon pops up a small preview screen showing a mini-view of that program. This preview idea was in Vista. But, in Windows 7, it has been expanded in several ways. Now, every open window in that program is included separately in the preview. If you mouse over a window in the preview screen, it appears at full size on your desktop and all other windows on the desktop become transparent—part of a feature called Aero Peek. Click on the window and it comes up, ready for use. You can even close windows from these previews, or play media in them.</p>
<p>I found this feature more natural and versatile than a similar feature in Snow Leopard called Dock Expose.</p>
<p>You can also use Aero Peek at any time to see your empty desktop, with open windows reduced to virtual panes of glass. To do this, you just hover over a small rectangle at the right edge of the taskbar.</p>
<p>Taskbar icons also provide Jump Lists—pop-up menus listing frequent actions or recent files used.</p>
<p><strong>Desktop organization: </strong>A feature called Snap allows you to expand windows to full-screen size by just dragging them to the top of the screen, or to half-screen size by dragging them to the left or right edges of the screen. Another called Shake allows you to make all other windows but the one you&#8217;re working on disappear by simply grabbing its title bar with the mouse and shaking it several times.</p>
<p><strong>File organization:</strong> In Windows Explorer, the left-hand column now includes a feature called Libraries. Each library—Documents, Music, Pictures and Videos—consolidates all files of those types regardless of which folder, or even which hard disk, they live in.</p>
<p><strong>Networking: </strong>Windows 7 still isn&#8217;t quite as natural at networking as I find the Mac to be, but it&#8217;s better than Vista. For instance, now you can see all available wireless networks by just clicking on an icon in the taskbar. A new feature called HomeGroups is supposed to let you share files more easily among Windows 7 PCs on your home network. In my tests, it worked, but not consistently, and it required typing in long, arcane passwords.</p>
<p><strong>Touch: </strong>Some of the same kinds of multitouch gestures made popular on the iPhone are now built into Windows 7. But these features won&#8217;t likely become popular for a while because to get the most out of them, a computer needs a special type of touch screen that goes beyond most of the ones existing now. I tested this on one such laptop, a Lenovo, and was able to move windows around, to resize and flip through photos, and more.</p>
<p><strong>Speed: </strong>In my tests, on every machine, Windows 7 ran swiftly and with far fewer of the delays typical in running Vista. All the laptops I tested resumed from sleep quickly and properly, unlike in Vista. Start-up and restart times were also improved. I chose six Windows 7 laptops from different makers to compare with a new MacBook Pro laptop. The Mac still started and restarted faster than most of the Windows 7 PCs. But the speed gap has narrowed considerably, and one of the Lenovos beat the Mac in restart time.</p>
<p><strong>Nagging: </strong>In the name of security, Vista put up nagging warnings about a wide variety of tasks, driving people crazy. In Windows 7, you can now set this system so it nags you only when things are happening that you consider really worth the nag. Also, Microsoft has consolidated most of the alerts from the lower-right system tray into one icon, and they seemed less frequent.</p>
<p><strong>Compatibility: </strong>I tried a wide variety of third-party software and all worked fine on every Windows 7 machine. These included Mozilla Firefox; Adobe (ADBE) Reader; Google&#8217;s (GOOG) Picasa and Chrome; and Apple&#8217;s iTunes and Safari. </p>
<p>I also tested several hardware devices, and, unlike Vista, Windows 7 handled all but one smoothly. These included a networked H-P printer, a Canon (CAJ) camera, an iPod nano, and at least five external flash drives and hard disks. The one failure was a Verizon (VZ) USB cellular modem. Microsoft says you don&#8217;t need external software to run these, but I found it was necessary, and even then had to use a trick I found on the Web to get it to work.</p>
<p><strong>System Requirements: </strong>Nearly all Vista PCs, and newer or beefier XP machines, should be able to run Windows 7 fine. Even the netbooks I tested ran it speedily, especially with the Starter Edition, which lacks some of the powerful graphics effects in the operating system. (Other netbooks will be able to run other editions.) </p>
<p>If you have a standard PC, called a 32-bit PC, you&#8217;ll need at least one gigabyte of memory, 16 gigabytes of free hard-disk space and a graphics system that can support Microsoft technologies called &#8220;DirectX 9 with WDDM 1.0.&#8221; You&#8217;ll also need a processor with a speed of at least one gigahertz. If you have a newer-style 64-bit PC, which can use more memory, you&#8217;ll need at least two gigabytes of memory and 20 gigabytes of free hard disk space. In either case, you should double the minimum memory specification.</p>
<div class="media-CENTER" style="width:360px;"><a href="http://online.wsj.com/public/resources/images/PJ-AR928_PTECHj_G_20091007172438.jpg" rel="lightbox" title="PTECHjp"><img src="http://online.wsj.com/public/resources/images/PJ-AR928_PTECHj_G_20091007172438.jpg" width="360" height="240" style="float: none;" alt="PTECHjp" /></a><br />
<br />
Aero Peek lets you see your desktop by making your windows transparent.</div>
<p><strong>Installation, editions and price: </strong>There are four editions of Windows 7 of interest to consumers. One, a limited version called Starter, comes pre-loaded on netbooks. A second, called Professional, is mainly for people who need to tap remotely into company networks (check with your company to see if you need this). A third, called Ultimate, is mainly for techies who want every feature of all other editions. Most average consumers will want Home Premium, which costs $120 for upgrades.</p>
<p>The system for upgrading is complicated, but Vista owners can upgrade to the exactly comparable edition of Windows 7 while keeping all files, settings and programs in place.</p>
<p>Unfortunately, XP owners, the biggest body of Windows users, won&#8217;t be able to do that. They&#8217;ll have to wipe out their hard disks after backing up their files elsewhere, then install Windows 7, then restore their personal files, then re-install all their programs from the original CDs or downloaded installer files. Then, they have to install all the patches and upgrades to those programs from over the years.</p>
<p>Microsoft includes an Easy Transfer wizard to help with this, but it moves only personal files, not programs. This painful XP upgrade process is one of the worst things about Windows 7 and will likely drive many XP owners to either stick with what they&#8217;ve got or wait and buy a new one.</p>
<p>In my tests, both types of installations went OK, though the latter could take a long time.</p>
<p>Bottom line: Windows 7 is a very good, versatile operating system that should help Microsoft bury the memory of Vista and make PC users happy.</p>
<p>Correction: The edition of Microsoft&#8217;s Windows 7 operating system aimed at business users is called Windows 7 Professional. This week&#8217;s Personal Technology column erroneously stated it was named Business.</p>
<p><strong>Write to </strong>                Walter S. Mossberg at <a href="mailto:walt.mossberg@wsj.com">walt.mossberg@wsj.com</a></p>
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		<title>Apple Changes Leopard's Spots</title>
		<link>http://ptech.allthingsd.com/20090826/apple-changes-leopards-spots/</link>
		<comments>http://ptech.allthingsd.com/20090826/apple-changes-leopards-spots/#comments</comments>
		<pubDate>Thu, 27 Aug 2009 01:01:13 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20090826/apple-changes-leopards-spots/</guid>
		<description><![CDATA[Apple's Snow Leopard operating system improves upon its predecessor, writes Walt Mossberg. But it isn't a big breakthrough for average users, and it isn't a typical Apple lust-provoking product.]]></description>
			<content:encoded><![CDATA[<p>For a company known for breakthrough products with cool features, Apple this week is doing something unusual: It is introducing a key product with very few new features that are visible to its users. This new release, the latest major version of the Macintosh operating system, looks and works almost exactly the same as its predecessor, but has been heavily re-engineered under the covers for greater speed and efficiency, and to add future-oriented core technologies.</p>
<p>The new software, called Snow Leopard, succeeds Apple&#8217;s 2007-vintage Leopard, which I regard as the best computer operating system out there, and markedly superior to its main rival, Microsoft&#8217;s Windows Vista. Snow Leopard goes on sale Friday, Aug. 28, and will be pre-installed on all new Macintosh computers.</p>
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<p>The company, which often proclaims its new releases as revolutionary, has been very low key about Snow Leopard. For many months, Apple (AAPL) has made it clear the new OS wouldn&#8217;t sport new eye-popping features, but would instead be focused on what it calls &#8220;refinements&#8221; and &#8220;fine-tuning.&#8221; Perhaps its biggest new feature is something only a minority of Mac owners will ever use: built-in compatibility with Microsoft&#8217;s Exchange corporate email, calendar and contacts service.</p>
<p>Snow Leopard is priced accordingly, at just $29 for people upgrading from Leopard. That&#8217;s $100 less than what Leopard cost. And it&#8217;s $90 less than what Microsoft plans to charge upgraders for the main consumer version of its next version of Windows, called Windows 7, which is due out Oct. 22. Windows 7 is also an iteration on its predecessor, rather than a revolutionary new product, though it has some nice tweaks and will be a more dramatic improvement due to Vista&#8217;s failings. I&#8217;ll have a full review of it closer to its release.</p>
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<p>I&#8217;ve been testing Snow Leopard on three Macs—an older desktop and a laptop of my own that I upgraded from Leopard, and a new MacBook Pro laptop Apple lent me for testing with Snow Leopard pre-installed. I found Snow Leopard easy to install, faster than Leopard, compatible with my most commonly used software and peripherals, and filled with a number of small, useful refinements and additions.</p>
<p>One delightful change: Snow Leopard takes up less than half the room on a hard disk that Leopard did, and Apple says the average user who upgrades will free up about 7 gigabytes of space. On my 2008-vintage MacBook Pro, I gained back a whopping 14 gigabytes. </p>
<p>But I also encountered a number of bugs and glitches, and a few incompatibilities, including a wildly wrong guess by Snow Leopard about which driver to use for an older, lightly used printer on one of my upgraded Macs. (It did fine with my main printer.)</p>
<p>Overall, I believe Snow Leopard will help keep the Mac an appealing choice for computer buyers, and I can recommend it to existing Mac owners seeking more speed and disk space, or wanting to more easily use Exchange. But I don&#8217;t consider Snow Leopard a must-have upgrade for average consumers. It&#8217;s more of a nice-to-have upgrade. If you&#8217;re happy with Leopard, there&#8217;s no reason to rush out and get Snow Leopard.</p>
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<p>For some current Mac owners, Snow Leopard isn&#8217;t an option. About 20% of them are still using older models that aren&#8217;t powered by the Intel (INTC) processors Apple currently uses. Snow Leopard simply won&#8217;t work on these machines, including models designated as G4 or G5 and sold as recently as 2006.</p>
<p>And, for owners of Intel-based Macs who are still using the older Tiger version of the Mac OS, Apple is officially making Snow Leopard available only in a &#8220;boxed set&#8221; that includes other software and costs $169. The reasoning is that these folks never paid the $129 back in 2007 to upgrade to Leopard. But here&#8217;s a tip: Apple concedes that the $29 Snow Leopard upgrade will work properly on these Tiger-equipped Macs, so you can save the extra $140.</p>
<p>Here&#8217;s a quick rundown of what I found in testing Snow Leopard:</p>
<h5 class="subhed">Installation</h5>
<p>Snow Leopard comes in one version, rather than the multiple operating system versions favored by Microsoft (MSFT). And that single version handles hardware and software based on both a standard computer technology, called 32-bit, and a newer one, called 64-bit, which can use much more memory and is faster.</p>
<p>Both my desktop and laptop Macs converted to Snow Leopard quickly and smoothly, in about 45 minutes each. Unlike the upgrade process Microsoft is requiring to get to Windows 7 from Windows XP, the Snow Leopard upgrade preserves all your files, settings and programs where they previously existed, right down to your desktop icons and wallpaper. No disk wiping, file moving, or program re-installation is required. And, as noted above, you actually gain disk space, because Apple has slimmed down the OS and also automatically removes or compresses old system files (not your personal data) that are no longer needed or used often.</p>
<p>However, I did run into a couple of minor problems: on one of my Macs, a screen saver displaying certain of my photos didn&#8217;t work after the switch. Other photos did work. Apple says this is a bug it will fix.</p>
<h5 class="subhed">Speed</h5>
<p>After changing to Snow Leopard, my Macs worked faster. I already considered them pretty speedy, so the overall effect wasn&#8217;t mind-blowing. But Snow Leopard&#8217;s built-in programs, like Mail, the Safari browser, and the Finder—Apple&#8217;s equivalent of the Windows Explorer—have all been rewritten behind the scenes, so these and other specific features are now a lot quicker. I found that email folders stuffed with thousands of messages opened almost instantly, and copying files was noticeably faster, even when the destination was on the Internet or a network. The Safari 4 browser, already very fast with Leopard, is even speedier under Snow Leopard, especially on more complex Web sites that use a popular technology called Javascript.</p>
<h5 class="subhed">New Features</h5>
<p>True to its word, Apple has built few new features into Snow Leopard, and, except for Exchange (explained below), these are small. One touted feature is called Dock Expose, which allows you to see small versions of all the open windows in any running program by clicking on its icon in the Dock at the bottom of the screen. But this is mostly a reworking of a feature that already has been on the Mac.</p>
<p>Apple&#8217;s QuickTime video player has been upgraded, with a clean new interface for playback, and the new ability to record and trim videos. Icons can be more easily enlarged, and you can preview the files they represent, even playing videos in miniature or paging through multipage PDF or PowerPoint files.</p>
<p>My three favorite tweaks, barely mentioned by Apple: </p>
<ul>
<li>&#8220;Substitutions,&#8221; which is like the auto-correct feature in Microsoft Word, but extends the concept to Apple&#8217;s email and other programs;</li>
<li>the ability for Snow Leopard to automatically reset the time zone on the Mac&#8217;s clock based on your location while traveling;</li>
<li>and a new built-in function in QuickTime that allows you to record videos of actions you take on the Mac&#8217;s screen.</li>
</ul>
<h5 class="subhed">Exchange</h5>
<p>Although Exchange is a widely used Microsoft server product, employed by many, many companies to manage employees&#8217; email, calendars, and contacts, it isn&#8217;t built into Windows. To use Exchange, you have to buy add-on software, usually Microsoft&#8217;s Outlook for Windows PCs. It also hasn&#8217;t been built into the Mac OS, and usually required Mac owners to buy Microsoft&#8217;s Entourage program. But, with Snow Leopard, Apple is building Exchange right into the operating system, so it works with Apple&#8217;s free, built-in email, calendar and contact programs.</p>
<p>With the generous help of my company&#8217;s IT folks, I tested this feature, and it worked very well. All my corporate information flowed into Apple&#8217;s programs, very quickly, and I could search the company directory, check the calendars of people with whom I wished to schedule meetings, and more.</p>
<p>However, Apple makes setting up this new feature look simpler than it is. In most cases, I believe, it will require the time and cooperation of corporate IT personnel, who will need time to learn it—especially since, at many companies, relatively few of these folks are Mac experts. In my case, an Apple employee had to help my IT colleagues and me to get it going. But you likely won&#8217;t have that aid.</p>
<h5 class="subhed">Compatibility and Glitches</h5>
<p>Commonly used third-party programs, like the Mac versions of Microsoft Office, the Firefox browser, and Adobe Reader, all worked fine in my tests after the upgrade. But a few things didn&#8217;t. Apple admitted I had found a few bugs and said that some software makers will have to upgrade their software because the programs rely on under-the-hood components that have changed in Snow Leopard.</p>
<p>VMware&#8217;s Fusion program for running Windows simultaneously with the Mac operating system worked, and I was able to use Windows. But it was a bit glitchy. VMware (VMW) provided me with a forthcoming new version tailored for Snow Leopard&#8217;s changed underlying architecture, which worked perfectly.</p>
<p>A Cisco (CSCO) program used to connect to corporate virtual private networks caused one of my test machines to completely crash, a rarity on Macs. But Snow Leopard now contains the same Cisco VPN connector as a built-in feature, and that worked perfectly.</p>
<p>Snow Leopard didn&#8217;t properly recognize my older-model Verizon (VZ) cellular modem card, though I was still able to use the card by digging into Apple&#8217;s network preferences screen. Apple says this is a bug it will fix.</p>
<p>As noted above, Snow Leopard didn&#8217;t work at first with an older networked printer on one of my test Macs, and thought it was a laser printer instead of an inkjet. I did get it working, by manually selecting a different printer driver, but Apple admits this is a bug it will have to fix.</p>
<p>Finally, the Time Machine backup file on one of my Macs stopped working. With my permission, Apple examined the file using a diagnostic tool and claimed it had become corrupted a couple of months ago, before the upgrade, and that Snow Leopard merely exposed the problem. I have no way of knowing if this is true, but Time Machine did work perfectly on the two other test Macs.</p>
<h5 class="subhed">Underlying Technologies</h5>
<p>In addition to greater 64-bit capability, Snow Leopard has two other big under-the-hood additions. One, called Grand Central Dispatch, makes it easier for developers to write programs that make better use of the multiple &#8220;cores,&#8221; or processing units, in modern processors. The other, called OpenCL, makes it easier for developers to offload some non-graphics tasks to today&#8217;s potent graphics chips. These are very important, especially for power-hungry tasks like video production and high-end gaming, but Microsoft is building similar capabilities into Windows 7, and they won&#8217;t really matter on either platform until third-party developers make use of them, which will take time.</p>
<h5 class="subhed">Bottom Line</h5>
<p>Apple already had the best computer operating system in Leopard, and Snow Leopard makes it a little better. But it isn&#8217;t a big breakthrough for average users, and, even at $29, it isn&#8217;t a typical Apple lust-provoking product.     </p>
<p class="tagline">Find Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://walt.allthingsd.com">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>. </p>
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		<title>In Browser Wars, The New Firefox Loses Some Edge</title>
		<link>http://ptech.allthingsd.com/20090715/in-browser-warsthe-new-firefoxloses-some-edge/</link>
		<comments>http://ptech.allthingsd.com/20090715/in-browser-warsthe-new-firefoxloses-some-edge/#comments</comments>
		<pubDate>Wed, 15 Jul 2009 22:02:03 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<description><![CDATA[In this round of the browser war, Mozilla’s product no longer stands out as clearly superior.]]></description>
			<content:encoded><![CDATA[<p>The war of the Web browsers has taken another turn with the release of a major new version of Mozilla Firefox, the No. 2 browser in market share, but No. 1 in the hearts of many of the most knowledgeable computer users.</p>
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<p>This new edition of Firefox is the third big new browser release this year, following new editions of Microsoft’s (MSFT) Internet Explorer and Apple’s (AAPL) Safari. Unlike Firefox, these two browsers come bundled with the two major computer platforms, Windows and Mac. By contrast, Mozilla must convince users to download Firefox, which comes in essentially identical versions for both systems. And it has done a reasonably good job, garnering by most estimates around 23% market share, versus between 60% and 70% for IE, which is by far the leader. Meanwhile, Google (GOOG)—a former Firefox supporter—has joined the battle with its nascent Chrome browser, which so far runs only on Windows, but is due on the Mac one day and is to morph into a whole new operating system next year. And there are other very capable browsers with small user bases, the most notable of which is Opera.</p>
<p>I’ve been using Firefox since its inception years ago, and have been testing this latest iteration, version 3.5, since it emerged June 30. I can continue to recommend it as a fine way to surf the Web. The new version is improved, and worked very well for me on both my Windows and Macintosh computers.</p>
<p>But, in this round of the war, Mozilla’s product no longer stands out as clearly superior, for two reasons. First, Firefox has lost its traditionally biggest advantage: greater speed than its rivals. While Firefox 3.5 is about twice as fast as the previous version 3.0, and handily beat Internet Explorer 8 in my tests, it lagged behind both Safari 4.02 and the beta edition of Chrome 2.0 a bit in most test scenarios. Overall, Safari was fastest in most of my tests, both on Mac and Windows (yes, Apple makes a little-known version of Safari for Windows).</p>
<p>In fact, Mozilla no longer is claiming to be the fastest browser. It now prefers to say it is one of what it calls the “modern” browsers, along with Safari and Chrome, whose under-the-hood technologies make them better at handling a growing breed of sophisticated Internet-based applications that mimic traditional computer programs like photo editors and word processors and spreadsheets.</p>
<p>Second, this version of Firefox has relatively few new features, and some of them are merely catch-ups to those introduced earlier by Microsoft and Apple. Most notable among these is a private browsing mode, first popularized in Safari, and greatly expanded in IE, which allows you to traverse Web sites without leaving traces on your computer to show what you’ve been doing.</p>
<p>Mozilla says its main goal from now on will be to turn Firefox into the ideal platform for running Web-based applications. It shares the belief, also fervently embraced by Google, that consumers will gradually migrate away from programs stored on their computers’ hard disks to those stored in “the Cloud,” the industry’s term for the servers that run the Internet.</p>
<p>To show this, the new Firefox can do a few new tricks, like streaming video directly from Web pages without requiring plug-ins like Adobe’s (ADBE) Flash. Alas, this works only with obscure video formats little used on the Web at the moment.</p>
<p>Firefox 3.5 does include some new features, in addition to private browsing. It can pinpoint your location, so that any properly configured Web site can serve up locally relevant content. It has a nice option that lets you “forget” any Web page in your history, wiping out all traces you’ve been there, even if you neglected to turn on private browsing mode beforehand. And it can recover your open tabs after a crash.</p>
<p>Also, Firefox continues to lead its rivals in the number and variety of third-party add-ons that enhance browsing in myriad ways, such as adding features to sites like Twitter or making bookmarking easier.</p>
<p>As for speed, I tested Firefox 3.5 against its main rivals by timing how long it took to launch into the same home page, and how long it took to completely load popular Web sites like Facebook and YouTube. I tested how long it took to completely load folders containing numerous sports and news sites simultaneously. I also ran an industry benchmark test that measures the browsers’ speed at handling an important Web language called JavaScript. I did these tests on the same home network on both a Dell (DELL) and an Apple computer.</p>
<p>While Firefox won a few of these tests, Safari and Chrome won more of them. In most cases, the speed differences weren’t large, except in the case of IE, which was dramatically slower than the others. But this is the first new version of Firefox I’ve tested that didn’t win most of the tests.</p>
<p>Firefox is still a great Web browser, and still much faster than its main rival, Internet Explorer. But its edge is being eroded.</p>
<p class="tagline">Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, <a href="http://walt.allthingsd.com">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</p>
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		<title>New iPhone Is Better Model&#8211;Or Just Get OS 3.0</title>
		<link>http://ptech.allthingsd.com/20090617/new-iphone-is-better-model-or-just-get-os-30/</link>
		<comments>http://ptech.allthingsd.com/20090617/new-iphone-is-better-model-or-just-get-os-30/#comments</comments>
		<pubDate>Wed, 17 Jun 2009 17:00:38 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<description><![CDATA[Apple's new iPhone 3G S and OS 3.0 offer plenty of new features. But the software may be enough of a boost to keep many users from buying the new model, Walt Mossberg writes.]]></description>
			<content:encoded><![CDATA[<p>Apple Inc.&#8217;s iPhone has been a smashing success, redefining the smart-phone market and creating a new hand-held computing platform that has attracted over 50,000 third-party apps, or software programs, in less than a year. With its nearly identical sibling, the iPod Touch, it has sold a combined 40 million units since June 2007, when the computer maker plunged into the phone business.</p>
<p>But the iPhone is drawing increasing competition from entrenched smart-phone makers anxious to emulate the upstart. The most significant of these is Palm&#8217;s (PALM) impressive new Pre, which is off to a good start with an estimated 100,000 or so units sold since it launched on June 6.</p>
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<p>So, like a shark, Apple (AAPL) must keep moving. This week, it is introducing two new products designed to consolidate and increase its position as the leader in this new generation of hand-held computers. I&#8217;ve been testing both and I like them a lot, with some minor caveats.</p>
<p>One of the new products is a refreshed model of the iPhone itself, called the iPhone 3G S. It looks the same, but offers more speed, more memory, more battery life, and a few new features, including video recording and a better camera for still photos.</p>
<p>The second is OS 3.0, the third version of the iPhone&#8217;s operating system, which comes on the 3G S and also can be installed on all prior iPhones and Touches. It includes a much longer list of added features, some innovative and some long overdue catch-ups to other phones. These include such widely requested capabilities as cut, copy and paste; systemwide searching; a wider virtual keyboard; and a feature called MMS that allows users to send photos and videos directly to other phones without using email.</p>
<div class="media-CENTER" style="width:360px;"><img src="http://online.wsj.com/public/resources/images/OB-DW701_PTECHC_NS_20090617122129.jpg" width="360" height="687" style="float: none;" alt="iPhone Chart" />
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<p>Apple last week also made a bold business move to complement these new products. It decided to keep making the current model, the iPhone 3G, and to slash its price by 50%, to $99. That&#8217;s an unheard-of price tag for a pocket computer of this power and versatility, and gives millions of additional consumers a reason to choose the iPhone instead of a competitor.</p>
<p>In my tests, both the new phone and the new operating system performed well, with a few small exceptions. I believe the two strengthen the iPhone platform, make it likely the iPhone will continue to attract scads of apps, and are good for consumers.</p>
<p>But I also regard these changes as more evolutionary than revolutionary, and I don&#8217;t think this latest iPhone is as compelling an upgrade for the average user as the 3G model was last year for owners of the original 2007 iPhone.</p>
<p>Current iPhone owners can get an improved product by merely sticking with their existing phones and upgrading to the feature-laden new operating system, which is free (it costs $10 for iPod Touch owners), rather than shelling out at least $199 for the new iPhone 3G S. And many new iPhone buyers can opt for the $99 3G model, which is not only cheaper, but also greatly improved by the new OS 3.0.</p>
<p>On the other hand, power users will crave the new model&#8217;s much-better performance, battery life, storage and other features. And some will want the new model because, unlike the current model, it&#8217;s capable of handling a new cellular network feature that, in the next few years, will offer double the current data speeds.</p>
<p>The new, free operating system is available for download starting June 17. The iPhone 3G S will go on sale June 19 for $199 for a version with 16 gigabytes of memory, and $299 for 32 gigabytes of memory. Those memory capacities are double the amounts offered on the previous model last year at the same prices, and far exceed the built-in memory on most competing smart phones.</p>
<p>These prices are for new U.S. customers on the AT&#038;T network, plus current owners who are eligible for what AT&#038;T (T) calls a &#8220;standard&#8221; upgrade. If you already own an older iPhone, you could pay $200 more to upgrade, depending on how far along you are in your two-year service contract and how much you spend monthly. But AT&#038;T, stung by criticism in recent days, has just decided to offer the lower, new-customer prices at launch to iPhone 3G owners eligible for upgrades at any time up to Sept. 30 of this year, even if they were originally told they&#8217;d have to pay the $200 premium.</p>
<p>Before I detail the new features and how they worked in my tests, let me state up-front what the new iPhone and its new operating system don&#8217;t deliver. The iPhone still lacks a physical keyboard. It still can&#8217;t run more than one third-party app at a time, as the Pre does. Its otherwise excellent Web browser still can&#8217;t play videos created in Adobe&#8217;s Flash software, which is widely used on the Web. And it still isn&#8217;t available on any U.S. carrier besides AT&#038;T.</p>
<p>Also, AT&#038;T won&#8217;t enable MMS until late this summer, even though dozens of other iPhone carriers in other countries are doing so immediately. And AT&#038;T hasn&#8217;t set a date by which it will offer tethering, a new iPhone feature that allows the device to be used as a modem for a laptop. Other carriers in other countries are allowing this right away.</p>
<p>Here&#8217;s a rundown of the most important new features of both the new hardware and software, and how they performed in my tests.</p>
<h5 class="subhed">The iPhone 3G S</h5>
<p><strong>Speed:</strong> To me, this is the most important feature of the new iPhone 3G S. In fact, the &#8220;S&#8221; in the name stands for speed. During my week of testing, the new model proved dramatically snappier in every way than my iPhone 3G. Its processor is 50% faster than in the prior model, and it sports a new graphics chip.</p>
<p>Applications opened much more quickly. Web pages loaded far faster. The camera was ready to use almost instantly. And I never once saw the occasional, annoying iPhone behavior where you strike a key while typing and it sits there, seemingly stuck, before you can continue.</p>
<p>Cellular-data speeds were about the same, but in repeated testing on different Wi-Fi networks, the 3G S racked up speeds 30% to 50% faster than on the 3G running at the same time on the same networks.</p>
<p><strong>Battery Life:</strong> On my 3G iPhone, I usually could make it through the day, but it was often a close call, with the battery indicator winding up in the red. By contrast, the new model did much better, never hitting the red zone and rarely requiring interim charging at the office or in the car, even though, because I was testing it, I was pounding it much harder than usual, making more voice calls, playing lots of videos and music, trying numerous apps, constantly downloading email from two accounts, and syncing two calendars over the air.</p>
<p>Apple claims about the same talk time for the new model as on the old, and about the same Web-surfing time over the cellular network. But it says the 3G S gets about 50% more battery life when playing videos or surfing the Internet over Wi-Fi and 25% more time &#8212; an astounding 30 hours &#8212; for continuous music playback.</p>
<p><strong>Memory:</strong> With the new 32-gigabyte model, I was able to store over 3,000 songs, more than 1,600 photos, 74 videos, 67 applications, 400 emails, nearly 1,000 contacts, months of calendar data, and dozens of documents, and still have 5 gigabytes left over&mdash;more than most phones offer out of the box.</p>
<p><strong>Camera:</strong> The new model&#8217;s camera has a 3 megapixel resolution, up from 2 megapixels, and has autofocus and a feature that lets you tap the screen to change the focus to an object or person in the background of a shot. It still lacks zoom or a flash, though it does better in low light. It also has a macro feature for close-up shots. In my tests, all of this worked, but I didn&#8217;t think the pictures it took were dramatically better than those on the old model, and it can&#8217;t compete with phones like Nokia&#8217;s (NOK) new $700 N97, which has a 5-megapixel camera with zoom.</p>
<p><strong>Video:</strong> The new video recorder worked well, even in low light, and lets you post videos directly to YouTube, among other places. You can also trim your videos right on the phone. This all worked well, but the videos aren&#8217;t high definition, and pale in comparison to those on the latest HD model of the popular $229 Flip pocket camcorder.</p>
<p><strong>Voice Control:</strong> By simply holding down the new iPhone&#8217;s home button, you can dial contacts and control music playback by uttering voice commands. The phone will even tell you which song is playing. Like most voice-recognition systems, this one isn&#8217;t perfect. But it worked most of the time.</p>
<p><img src="http://ptech.allthingsd.com/files/2009/06/iphone-3gs-compass-156x300.jpg" alt="iphone-3gs-compass" title="iphone-3gs-compass" width="156" height="300" class="alignright size-medium wp-image-822" /></p>
<p><strong>Compass:</strong> I don&#8217;t consider this important for most users, but it did work when I was walking or driving. It can orient maps in the direction you&#8217;re heading.</p>
<p><strong>Small Touches:</strong> You can optionally turn on a new battery indicator that shows a precise percentage of battery life left. The screen has a new coating that resists oil and grease from fingerprints.</p>
<p><strong>Downsides:</strong> The new phone crashed on me twice during my tests. Once, the voice-control feature killed the sound on the built-in iPod, requiring a reboot. But I couldn&#8217;t replicate this problem. Another time, the phone froze while downloading a TV show. Apple blamed this on a prerelease server issue, and it didn&#8217;t happen again.</p>
<h5 class="subhed">iPhone Operating System 3.0</h5>
<p><strong>Copy, Cut and Paste:</strong> Apple is late with this common feature, but it&#8217;s the best implementation I&#8217;ve seen on a phone. In a text page, you just double tap on a word, and it is selected with little handles around it that let you expand or contract the selected area. Then, you just click on a copy icon that pops up over the selection. To paste, you tap elsewhere in the page, or even in another app, and a paste icon pops up. Click that icon, and the selected text is pasted in. It worked well in all my tests.</p>
<p>The feature works a bit differently for some Web pages, where you hold down your finger over an area and it selects a whole block of text, like a paragraph, but still has the handles that allow adjusting the selection. It also allows copying and pasting photos. You can also just select a word or a section or a whole page of text and delete it. And if you want to undo a paste, just shake the phone.</p>
<p>Some Web pages and third-party apps don&#8217;t yet support this feature, but most do.</p>
<p><strong>Search:</strong> Before, you could search only in the Contacts app. Now, there are search features in Mail, Calendar, the built-in iPod and Notes. And there is a way to search the whole phone at once. You just hit the home button, slowly, twice, and a special search screen appears. Type in any phrase, and it brings up every instance in multiple apps.</p>
<p>This is another catch-up feature, but it works well. For instance, when I searched for the word &#8220;Phil,&#8221; it brought up songs by Phil Collins, a note about Philadelphia, calendar items mentioning people named Phil or Phillips, emails to or from people with those names, and contacts for people named Phil or Phillips.</p>
<p>In email, the search function will even find messages that aren&#8217;t on your phone but that are stored on the servers of certain email services. For instance, I was able to almost instantly find emails from two years ago stored on Google&#8217;s (GOOG) Gmail.</p>
<p>One downside &#8212; in email, search looks for words only in email headers, not in the body of the messages.</p>
<p><strong>Landscape Keyboard:</strong> In older iPods, the only built-in program that supported a wider, landscape keyboard, which is better for thumb typing, was the Web browser. Now, you can turn the phone horizontally and use a landscape keyboard in the Mail, Messages and Notes programs as well.</p>
<p><strong>Find My iPhone:</strong> If you belong to Apple&#8217;s $99 a year MobileMe service, you can now locate a lost iPhone on a map on any computer, send the iPhone a message saying how to return it to you, and cause it to emit a beep, even if the sound is turned off. I tested this and it worked well. You can even remotely wipe all your data off the phone.</p>
<p><strong>Voice Memos:</strong> The OS includes a Voice Memo app that lets you dictate reminders or other messages, and then edit and email them. I found it worked well.</p>
<p><strong>Navigation:</strong> Another catch-up feature, turn-by-turn navigation with voice prompts, is also now supported. I tested this with a third-party app called Gokivo, and it did OK, though the developer admits to a prerelease bug I encountered.</p>
<p><strong>Auto-Authentication:</strong> In the new OS, the iPhone can remember your log-in credentials for commercial Wi-Fi hotspot services, so you don&#8217;t have to enter them again and again. Unfortunately, in my tests with the AT&#038;T Wi-Fi service, this failed repeatedly in several Starbucks (SBUX) shops. Apple blames a glitch in my prerelease phone&#8217;s SIM card.</p>
<p><strong>Push Notification:</strong> To make up for its lack of multitasking, the new iPhone OS has a feature where third-party apps can notify you of new events, like a sports score, or a new invitation to an online game. I tried this with a game called TapTap Revenge, and it worked fine.</p>
<p><strong>Stocks:</strong> The built-in stock application now has much more detailed data, including market cap, news headlines and price/earnings ratio for each stock.</p>
<p><strong>MMS and Tethering:</strong> I couldn&#8217;t test these useful features because my tests were all done on AT&#038;T, which hasn&#8217;t rolled them out.</p>
<p><strong>Minor Touches:</strong> You can now move an icon among screens with one continuous motion, instead of stopping at each screen. And there are two more screens to house icons. You can finally synchronize Notes with your PC or Mac. You also can now maintain both calendars and contacts synced wirelessly with online services and those synced via cable with your computer. And you can play games and transfer files wirelessly over Bluetooth with other iPods or Touches that are nearby.</p>
<p><strong>Bottom Line:</strong> Both the new iPhone and iPhone OS are packed with features that make a great product even better. But, for many users, the software may be enough of a boost to keep them from buying the new model.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://walt.allthingsd.com">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</em></p>
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		<title>Verizon Now Sells Subsidized Netbook With Cell Service</title>
		<link>http://ptech.allthingsd.com/20090513/verizon-now-sells-subsidized-netbook-with-cell-service/</link>
		<comments>http://ptech.allthingsd.com/20090513/verizon-now-sells-subsidized-netbook-with-cell-service/#comments</comments>
		<pubDate>Thu, 14 May 2009 01:12:03 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<description><![CDATA[Verizon's H-P Mini netbook is an adequate light-duty computer for a low price, but the charge for Internet service is high if used as a main online connection.]]></description>
			<content:encoded><![CDATA[<p>As laptops have shrunk in size and price, and cellphones have expanded in size and capability, the two are increasingly overlapping in function. Now, their pricing and sales models are blurring, too.</p>
<p>For a while, some wireless carriers in Europe and in Asia have been selling tiny laptops, called netbooks, equipped with built-in cellular modems, at low, subsidized prices, just as they do with mobile phones. And, just as with a subsidized phone or a plug-in laptop data card, there&#8217;s a catch: To get the low upfront price, the customer must agree to a contract and pay a monthly data fee.</p>
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<p>Starting May 17, Verizon Wireless, the largest U.S. wireless carrier, will try the same thing on these shores, selling a netbook model made by Hewlett-Packard (HPQ) at $200, after a $50 mail-in rebate &#8212; less than half its usual price of $520. To get this price, the customer must sign a two-year contract and pay either $40 or $60 a month, depending on the amount of data to be consumed.</p>
<p>I&#8217;ve been testing this netbook, the H-P Mini 1151NR, a version of H-P&#8217;s Mini 1000 series with a cellular modem built-in. This model sports a 10.1-inch screen, and yet is very compact and easy to tote. It weighs just 2.45 pounds, is about an inch thick, and is only about 10 inches long and 6.5 inches deep. It has an Intel (INTC) Atom processor, common in netbooks; runs Windows XP; and includes one gigabyte of memory, a built-in Webcam and an 80-gigabyte hard disk. Like most netbooks, it includes Wi-Fi, but lacks a DVD drive.</p>
<p>My verdict: This netbook is an adequate light-duty computer, and $200 is a low price for a PC with a hard disk running Windows XP. But Verizon&#8217;s charge for Internet service is high if you intend to rely on that service as your main online connection, because the data levels covered by the carrier&#8217;s plans aren&#8217;t unlimited, and cost extra after you exceed a certain amount. It makes much more sense if you travel a lot, stay within the data limits each month, and want to avoid hotel and airport Wi-Fi fees.</p>
<p>But the Verizon (VZ) service is slower than many Wi-Fi connections, and it can be obtained for almost any laptop by buying a plug-in card that carries the same monthly fees. In my tests, at a typical Marriott (MAR) hotel, the Verizon cellular service achieved download speeds of around 1.6 megabits per second, while the Wi-Fi modem in the same PC got over five mbps.</p>
<div class="media-CENTER" style="width:300px;"><a href="http://online.wsj.com/public/resources/images/PJ-AP745_PTECH_G_20090513221330.jpg" rel="lightbox" title="Netbook"><img src="http://online.wsj.com/public/resources/images/PJ-AP745_PTECH_G_20090513221330.jpg" width="300" height="200" style="float: none;" alt="Netbook" /></a><br />
<br />
The H-P Mini 1151NR</div>
<p>Also, even for a netbook, the computer itself is underequipped. Its 80-gigabyte hard disk is cramped by today&#8217;s netbook standards, and it has only a small three-cell battery that doesn&#8217;t last long. In my tough battery test, where I left the cellular Internet connection on, disabled all power-saving features, and played music continuously, the H-P Mini 1151NR lasted a pathetic one hour and 55 minutes. That suggests that, in normal use, you might get around 2.5 hours of use.</p>
<p>A bigger six-cell battery is available for $130 from Verizon, but that&#8217;s a huge price premium on a $200 PC, plus it makes the netbook 75% thicker and 30% heavier. Verizon doesn&#8217;t offer a larger internal hard disk.</p>
<p>By comparison, you can buy an Acer One Windows XP netbook with the same size screen as the Verizon netbook, and twice the hard disk and battery capacity, for $340. The Acer lacks the built-in cellular modem, but you can buy that from Verizon in plug-in form for $30, with the same monthly fees. Total upfront price: $370, versus $330 for the Verizon model with the bigger battery.</p>
<p>You could also pay much less at a RadioShack (RSH) store, which is selling a subsidized netbook with a built-in cellular modem and required contract (with AT&#038;T) (T) at $60 a month. This model, also an Acer running XP, has a smaller 8.9-inch screen, but most other specs are similar to those on the Verizon model. Yet there&#8217;s one enormous difference: It costs only $50, plus a $36 activation fee.</p>
<p>In my tests, the Verizon/H-P netbook handled all common tasks well, if not at blazing speeds. It lacks Microsoft Office, but includes the lesser Microsoft Works productivity suite. I was able to download and run common third-party programs like Firefox and iTunes. The built-in Verizon software for managing the cellular and Wi-Fi connections worked very well, and can be upgraded to a new version with added features.</p>
<p>The hardware has some notable downsides. The keyboard feels too flexible, and some symbols on the function keys are hard to read. The mouse buttons are awkwardly arrayed on the sides of the touch pad, not below it. And the speaker, while loud, is tinny. Also, the machine has a bunch of craplets, mostly links to H-P Web sites or to companies like eBay (EBAY) and Pandora.</p>
<p>Still, if you travel a lot and like using a cellular modem, the machine&#8217;s $200 price is compelling, so long as you can handle the wimpy battery and small hard disk.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</em></p>
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		<title>Computer Buyers Have to Consider System Upgrades</title>
		<link>http://ptech.allthingsd.com/20090422/computer-buyers-have-to-consider-system-upgrades/</link>
		<comments>http://ptech.allthingsd.com/20090422/computer-buyers-have-to-consider-system-upgrades/#comments</comments>
		<pubDate>Thu, 23 Apr 2009 01:02:07 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20090422/computer-buyers-have-to-consider-system-upgrades/</guid>
		<description><![CDATA[This year, with Microsoft and Apple set to upgrade operating systems, Walt Mossberg's spring computer buyer's guide focuses on buying a machine for the new OS you may soon want.]]></description>
			<content:encoded><![CDATA[<p>If you&#8217;re shopping for a computer now, there&#8217;s an added factor to consider. Later this year, both of the major computer operating systems, Microsoft&#8217;s Windows Vista and Apple&#8217;s Mac OS X Leopard, will be replaced with major new versions: Windows 7 and Mac OS X Snow Leopard. And that affects what PC hardware you should choose.</p>
<p>So, in this annual spring computer buyer&#8217;s guide, I&#8217;ll pay particular attention to buying a machine for the new OS you may soon want.</p>
<p>This guide covers both laptops and desktops and is aimed at average users doing typical tasks. It doesn&#8217;t apply to hard-core gamers or video, audio or photo professionals.</p>
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<p><strong>Cost:</strong> Prices on Windows PCs have plummeted. You can buy a Windows desktop for under $300, without a monitor, and a low-end, full-size Windows laptop for around $500. If you are willing to settle for a so-called netbook &#8212; essentially just a small, cheap laptop running the aging Windows XP operating system &#8212; you can get a decent one for $350, or less. Even Apple, which has resisted this cut-rate trend, is offering modestly lower prices or higher specs for the same prices as before.</p>
<p><strong>Timing:</strong> Despite the bargains, you may want to wait to buy, if you can, until the new operating systems emerge. That&#8217;s because it&#8217;s usually easier and cheaper to buy a new machine preloaded with a new OS. You don&#8217;t have to pay extra for the new OS or hassle with performing the upgrade. Neither Microsoft (MSFT) nor Apple (AAPL) has set a date for their new OS releases, but both are likely by the holiday buying season.</p>
<p>This is especially true if you are thinking of buying a Windows Vista machine. Vista is slow and filled with annoying nag screens. Based on my tests of its prerelease, or beta, version, Windows 7 will be a huge improvement.</p>
<p><strong>Windows vs. Mac:</strong> Apple&#8217;s hardware is beautiful and durable, and its OS is faster, easier and more stable than today&#8217;s Windows. Plus, the Mac isn&#8217;t susceptible to the vast majority of malicious software. Windows 7 will narrow this gap considerably, but Snow Leopard could keep Apple ahead, depending on how it turns out.</p>
<p>But Apple computers cost more upfront. The cheapest Mac desktop, the bare-bones Mac Mini, costs $599. And the cheapest Mac laptop is $999. So, if price is your top priority, buy a Windows PC. If speed, ease of use and stability matter more, buy a Mac.</p>
<p><strong>Upgrading:</strong> Microsoft promises that upgrading a Vista machine to Windows 7 will be a straightforward process, preserving all of your files, programs and settings.</p>
<p>It&#8217;s a different story for Windows XP. Upgrading from that OS will be a cumbersome, multi-step process, requiring users to offload their files, wipe out the old operating system completely, and then reload the files and reinstall their programs. This is a particular problem for buyers of netbooks, nearly all of which come with XP.</p>
<p>In addition, Microsoft&#8217;s version of Windows 7 for netbooks, called the Starter Edition, is crippled. It can run only three programs at any one time, and won&#8217;t allow any customization of the desktop or the use of Windows 7&#8217;s snazzy graphical features. Microsoft says netbook owners also will be able to run the main Home version of Windows 7, at extra cost, but given the weak processors and graphics chips on netbooks, the experience may not be optimal.</p>
<p>Apple, which doesn&#8217;t make netbooks, claims Snow Leopard will be an easy upgrade on all currently available Macs.</p>
<p><strong>Memory:</strong> Neither company has released the official specs for the two new operating systems, but both are likely to require a minimum of 1 gigabyte of memory. Such specs are usually understated, so I strongly recommend 2 gigabytes, even on cheap machines.</p>
<p><strong>Graphics:</strong> In the new operating systems, adequate graphics chips will be more important than ever, because the computers will offload some tasks typically performed by the main processor onto the graphics chip. So, if possible, spring for what&#8217;s called a discrete graphics processor, which has its own memory. If you can&#8217;t afford this, look for an integrated graphics chip, which shares your main memory, that&#8217;s as powerful as possible. One example is the Nvidia 9400.</p>
<p><strong>Processor:</strong> Microsoft and Apple say current processors will work fine with the new operating systems. The best bet is a dual-core processor. Some bargain machines use an older single-core model, which is OK for light-duty use. Netbooks, and even some laptops and desktops, come with a much wimpier processor called the Intel (INTC) Atom, which struggles at some tasks.</p>
<p><strong>Touch screens:</strong> Windows 7 will include the ability to perform many multitouch gestures on the screen. But this will require a special type of touch screen, different from the ones on most tablet PCs today. A few current models, like Hewlett-Packard&#8217;s TouchSmart desktop, support this, but not many. So, if you&#8217;d like to use multitouch on Windows 7, ask to make sure your PC can handle it.</p>
<p><strong>The bottom line:</strong> Don&#8217;t buy more machine than you can afford, or need. But protect yourself by getting one that can be upgraded to the new operating systems.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</em></p>
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		<title>Microsoft Ups Ante With New Browser</title>
		<link>http://ptech.allthingsd.com/20090318/microsoft-ups-ante-with-new-browser/</link>
		<comments>http://ptech.allthingsd.com/20090318/microsoft-ups-ante-with-new-browser/#comments</comments>
		<pubDate>Thu, 19 Mar 2009 01:02:03 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20090318/microsoft-ups-ante-with-new-browser/</guid>
		<description><![CDATA[Internet Explorer 8 is more stable than its predecessor and packed with valuable new features, but it still can't match its browser rivals in speed and performance.]]></description>
			<content:encoded><![CDATA[<p>The Web browser is arguably the most important piece of software on a computer. No longer just a tool for perusing or searching for information, it has become, for many people, their principal communications medium, their photo album, their newspaper, social club, bank and shopping mall.</p>
<p>And, among Web browsers, by far the most popular is Microsoft&#8217;s Internet Explorer, or IE, which comes on every new Windows computer. So when Microsoft (MSFT) changes Internet Explorer, those changes affect vast numbers of people, and the Web itself. This week, Microsoft is changing its browser in a major way. On Thursday, the company will release IE8, the biggest overhaul of Internet Explorer in years.</p>
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<p>I&#8217;ve been testing IE8 for months, first using its prerelease versions and, more recently, the final version. I&#8217;ve found it to be a big improvement over its predecessor, IE7, and a much closer competitor to its main rival, Mozilla&#8217;s Firefox. IE8 is more stable than IE7, more compatible with industrywide Web standards, and packed with new features that improve navigation, search, ease of use, privacy and security.</p>
<p>Some of these features can&#8217;t be matched out of the box by its main rival browsers. For instance, related tabs are color-coded, the search field can show images along with text, you can get instant fly-out maps of place names in Web pages, and you can easily hide your tracks online from the prying eyes of advertisers.</p>
<p>But, in my tests, IE8 wasn&#8217;t as fast as Firefox, or two other notable browsers &#8212; the Windows version of Apple&#8217;s (AAPL) new Safari 4 and Google&#8217;s (GOOG) Chrome. IE8 loaded a variety of pages I tested more slowly than any of the other browsers, and it grew sluggish when juggling a large number of Web pages opened simultaneously in tabs.</p>
<p>For that reason, I can&#8217;t say that IE8 dethrones my previous browser champ, Firefox. If you&#8217;re a light-duty user and attracted to the new IE&#8217;s strong suite of fresh features, you might prefer it to Firefox. But if you would be bothered by the speed difference, or the slowdown I saw under a heavy load, Firefox would still be better.</p>
<div class="media-CENTER" style="width: 262px;"><img src="http://online.wsj.com/public/resources/images/EK-AE635_PTECH__DV_20090318144029.jpg" alt="New Browser" height="394" width="262" /><br />The new IE8 lets you see images in results from the built-in search box and quickly switch sources.</div>
<p>Microsoft is making IE8 available, free, at noon EDT Thursday, for both Windows XP and Windows Vista, at <a href="http://microsoft.com/ie8" rel="external">microsoft.com/ie8</a>. A version also will be tailored for the forthcoming Windows 7, the next edition of the company&#8217;s operating system. But that version won&#8217;t be available until the next prerelease iteration of Windows 7 comes out. It will also be automatically offered via the Windows Update system over the next few months.</p>
<p>Unlike its competitors, IE8 won&#8217;t be available in a Macintosh version, though I found it worked fine on a Mac that is running Windows alongside the Mac&#8217;s own operating system.</p>
<h5 class="subhed">Favorites and Tabs</h5>
<p>This new Internet Explorer looks a bit different, right away. It finally displays, by default, the old Links bar, now renamed the Favorites Bar. This is a toolbar near the top of the screen where you can store your most-used Web sites or folders containing groups of frequently visited sites, for convenient access. It&#8217;s like the Bookmarks Toolbar in Firefox or the Bookmarks Bar in Safari. This bar was available in older versions of IE, but was hidden unless you turned it on.</p>
<p>And this Favorites Bar has a couple of nice features. There&#8217;s a one-click button that will add any Web site to the bar, as opposed to adding it to the longer Favorites list of less-frequently visited sites. And, to help fit as many sites as possible on the bar, IE8 has a command that automatically condenses the titles of the entries.</p>
<p>There are also big changes in the way tabbed browsing works. In IE8, tabs you open from links on the same Web site are grouped together and color-coded. And when you have too many tabs to see at once, you can click on a button to see mini images of the pages they represent, or, alternatively, you can get a quick text list of all of them.</p>
<p>In addition, when you create a new, empty tab, IE8 displays a number of choices inside the page. These include the ability to reopen tabs you&#8217;ve closed or to perform various actions on text you&#8217;ve copied, such as emailing or blogging it.</p>
<p>There also is an optional Suggested Sites feature, which pops up a list of other Web pages that might be similar to, or related to, the page you&#8217;re viewing. This feature doesn&#8217;t always do a great job, but when it works, it&#8217;s handy. For example, when I was reading the BBC&#8217;s Web site and clicked Suggested Sites, IE8 listed a variety of other British news sources I hadn&#8217;t bookmarked.</p>
<h5 class="subhed">Addresses and Search</h5>
<p>Like the other major Web browsers, IE8 now also makes smart suggestions about what you might be looking for when you type something into its address bar or its search box. In the address bar, these are based on your history and your Favorites. In the search box, they are based on suggestions from whatever search engine you choose to view in the box, plus your history. All of these suggestions are organized nicely. (If you are using Windows XP, you must install Microsoft&#8217;s desktop search product for all of these features to work.)</p>
<p>But the IE8 search box does two cool things the other browsers don&#8217;t. First, it allows search engines to show images in the search results that drop down from the box, something Microsoft calls Visual Search. With some providers, like Google, you don&#8217;t see images, at least not today. But with others, such as Wikipedia and Amazon (AMZN), images show up.</p>
<div class="media-CENTER" style="width: 300px;"><a href="http://online.wsj.com/public/resources/images/PJ-AO772_pjPTEC_G_20090318142713.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/PJ-AO772_pjPTEC_G_20090318142713.jpg" alt="New Browser" height="200" width="300" /></a><br />Microsoft&#8217;s new browser IE8 includes a feature called Accelerators, which can perform specific tasks on Web pages.</div>
<p>Second, and more important, IE8&#8217;s search box lets you switch search providers on the fly by just clicking on an icon at the bottom of the results list. So, for instance, you could type in Red Sox, see the results in, say, Google, and then without retyping your search term, almost instantly get different results from Yahoo (YHOO) or from Microsoft&#8217;s Live Search engine, by just clicking their icons.</p>
<h5 class="subhed">Surfing Tools</h5>
<p>IE8 includes a new feature called Accelerators, which can perform specific actions on any text you select in a Web page, often without taking you to a new page. When you select text, a light-blue icon appears near it. When you click on that icon, you get a list of options. For instance, you can translate the text to another language, email it, blog it or, if it&#8217;s a place name, map it.</p>
<p>Depending on which company&#8217;s services your chosen accelerator is using, these actions can happen right on the page you&#8217;re viewing, in a fly-out panel. For example, I selected the word &#8220;Beijing&#8221; in a news story, chose Map with Yahoo from the Accelerator list, and got a map showing Beijing in a small window atop the same page.</p>
<p>When you install IE8, Microsoft suggests you use its own set of accelerators, but gives you the option to choose from Google, Yahoo and other competitors. A full list of accelerators, search engines and other add-ons for IE8 is at <a href="http://ieaddons.com" rel="external">ieaddons.com</a> at the bottom left of the page.</p>
<p>Another nice feature is called WebSlices. This requires some effort on the part of Web page publishers and is on only a small number of pages right now. But it allows a user to add to her Favorites bar a constantly updating section of a Web site, complete with graphics, by just clicking a green icon that appears on the site. For instance, I added to my Favorites bar a slice that shows the top stories on <a href="http://digg.com" rel="external">digg.com</a>.</p>
<h5 class="subhed">Speed and Stability</h5>
<p>Microsoft claims IE8 is very fast, but in my tests, speed and performance were its worst attributes. Using two computers, one running Windows XP and one running Windows Vista, I timed the loading of a half-dozen popular Web sites, plus two folders containing numerous news and sports sites. I repeated the test in IE8, and in Firefox, Safari 4 and Chrome. In every case, IE8 loaded the pages and folders more slowly than most of the other browsers, and in most cases it came in dead last.</p>
<p>In some instances, the differences were tolerable &#8212; a few seconds. In others, primarily the folders containing nine or 21 sites, respectively, IE8 took two or three times as long as one or more of the other browsers to complete the task. Microsoft conducted its own tests, which show IE8 winning similar tests, but I rely on mine, which I also use when evaluating its competitors. You can judge for yourself.</p>
<p>IE8 never totally crashed on me. This is partly because when one tab crashes, it&#8217;s designed to leave the others unaffected. However, in my tests on both machines, I found that IE8&#8217;s general operating speed &#8212; things like opening menus or switching among tabs &#8212; slowed down noticeably when I had 15 or 20 sites opened in tabs, even after they finished loading.</p>
<h5 class="subhed">Security and Privacy</h5>
<p>By contrast, IE8 shines in the areas of protecting you on the Web. Like other browsers, it warns you when a Web site you&#8217;ve reached might be a phishing page, designed to steal your identity, or a page that&#8217;s known to distribute malicious software. And, like others, IE8 allows you to conduct a private browsing session that won&#8217;t leave any history or other evidence on your own PC.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/PJ-AO773_pjPTEC_G_20090318144350.jpg" rel="external" title="Click to enlarge graphic"><img src="http://ptech.allthingsd.com/files/2009/03/ie8-tabs-300x90.jpg" alt="ie8-tabs" title="ie8-tabs" width="300" height="90" class="aligncenter size-medium wp-image-592" /></a><br />Color-coded tabs  make it easy to organize searches.</div>
<p>But IE8 also has a feature, called InPrivate Filtering, that the company says will optionally allow you to surf multiple Web sites without leaving the kinds of tracks on Web servers that allow advertisers and others to know where you&#8217;ve been and what you did there. I was unable to test the effectiveness of this feature, but assuming it works, it&#8217;s a step forward in privacy.</p>
<h5 class="subhed">Compatibility</h5>
<p>IE8 had good compatibility with most Web sites I visited. But in some cases, it didn&#8217;t render a page properly. This is mainly because some sites were designed for older versions of IE, which used proprietary page-rendering features that made some sites look good only in IE. With the new version, Microsoft is moving away from those proprietary features.</p>
<p>To solve this problem, IE8 includes a compatibility button you can click that will cause the browser to behave like older versions of IE and render the page properly. You have to click the button only once for each page, and IE8 will automatically do it for you on subsequent visits.</p>
<h5 class="subhed">Bottom Line</h5>
<p>Internet Explorer 8 is a well-done advance on an important product used by most people to surf the Web. If it were faster, I would say it was the best browser currently available for Windows. But even so, it will be an improvement for current Internet Explorer users, and might even tempt some folks to switch.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</em></p>
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		<title>Even in Test Form, Windows 7 Leaves Vista in the Dust</title>
		<link>http://ptech.allthingsd.com/20090121/even-in-test-form-windows-7-leaves-vista-in-the-dust/</link>
		<comments>http://ptech.allthingsd.com/20090121/even-in-test-form-windows-7-leaves-vista-in-the-dust/#comments</comments>
		<pubDate>Thu, 22 Jan 2009 02:02:03 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20090121/even-in-test-form-windows-7-leaves-vista-in-the-dust/</guid>
		<description><![CDATA[Walt previews the public beta of Windows 7 and finds that even in beta form, it's better than Vista.]]></description>
			<content:encoded><![CDATA[<p>This will be a big year for new operating systems. Apple (AAPL) plans a new version of its Macintosh operating system, to be called Snow Leopard. Palm (PALM) plans an all-new smart phone operating system called Palm WebOS. But the new release that will affect more users than any other will be Windows 7, the latest major edition of <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=msft'>Microsoft</a>&#8217;s dominant platform.</p>
<p>Microsoft (MSFT) hasn&#8217;t announced an official release date for Windows 7, but I would be surprised if it wasn&#8217;t available to consumers by this fall. The company has just released the first public beta, or test, version of the software, and I&#8217;ve been trying it out on two laptops. One is a Lenovo ThinkPad lent me by Microsoft with Windows 7 already installed, and the other is my own Sony Vaio, which I upgraded to Windows 7 from Windows Vista.</p>
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<p>I won&#8217;t be doing a full, detailed review of Windows 7 until it is released in final form, but here&#8217;s a preview of some of the main features of this new operating system and some of my initial impressions.</p>
<p>In general, I have found Windows 7 a pleasure to use. There are a few drawbacks, but my preliminary verdict on Windows 7 is positive.</p>
<p>Even in beta form, with some features incomplete or imperfect, Windows 7 is, in my view, much better than Vista, whose sluggishness, annoying nag screens, and incompatibilities have caused many users to shun it. It&#8217;s also a serious competitor, in features and ease of use, for Apple&#8217;s current Leopard operating system. (I can&#8217;t say yet how it will compare with Apple&#8217;s planned new release, as I haven&#8217;t tried the latter.)</p>
<p>In many respects, Windows 7 isn&#8217;t a radical shift from Vista, but is more of an attempt to fix Vista&#8217;s main flaws. It shares the same underlying architecture, and retains graphical touches like translucent Window borders. But it introduces some key new navigation and ease-of-use features, plus scores of small usability and performance improvements &#8212; too many to list here.</p>
<p>The flashiest departure in Windows 7, and one that may eventually redefine how people use computers, is its multitouch screen navigation. Best known on Apple&#8217;s iPhone, this system allows you to use your fingers to directly reposition, resize, and flip through objects on a screen, such as windows and photos. It is smart enough to distinguish between various gestures and combinations of fingers. I haven&#8217;t been able to test this feature extensively yet, because it requires a new kind of touch-sensitive screen that my laptops lack.</p>
<p>But even if your current or future PC lacks a touch screen, Windows 7 will have plenty of other benefits. The most important may be speed. In my tests, even the beta version of Windows 7 was dramatically faster than Vista at such tasks as starting up the computer, waking it from sleep and launching programs.</p>
<p>And this speed boost wasn&#8217;t only apparent in the preconfigured machine from Microsoft, but on my own Sony (SNE), which had been a dog using Vista, even after I tried to streamline its software. Of course, these speed gains may be compromised by the computer makers, if they add lots of junky software to the machines. Windows 7 is also likely to run well on much more modest hardware configurations than Vista needed.</p>
<p>The familiar Windows taskbar is more customizable and useful in Windows 7. The program icons are larger, and can be &#8220;pinned&#8221; anywhere along the taskbar for easy, repeated use. There are also &#8220;jump lists&#8221; that pop out from the icons in the taskbar and start menu, showing frequently used or recent actions.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/OB-CZ629_window_G_20090121210120.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/OB-CZ629_window_G_20090121210120.jpg" alt="A screenshot shows several application windows on the desktop of the Beta version of the Microsoft Windows 7 software." height="253" width="380" /></a><br />A screenshot shows several application windows on the desktop of the Beta version of the Microsoft Windows 7 software.</div>
<p>Windows 7 also cuts down on annoying warnings and nag screens. Microsoft notifications have been consolidated in a single icon at the right of the taskbar, and you can now decide under what circumstances Windows will warn you before taking certain actions.</p>
<p>Compatibility with hardware and software, which was a problem in Vista, seems far better in Windows 7 &#8212; even in the beta. I tried a wide variety of hardware, including printers, Web cams, external hard disks and cameras, and nearly all worked fine.</p>
<p>I also successfully installed and used popular programs from Microsoft&#8217;s rivals, such as Mozilla Firefox, Adobe Reader, Apple&#8217;s iTunes, and Google&#8217;s (GOOG) Picasa. All worked properly, even though none was designed for Windows 7.</p>
<p>But there are some downsides to Windows 7. First, you will only be able to directly upgrade Vista computers to the new version. People still using Windows XP will need to perform a more cumbersome multistep process. Microsoft is working on a method to help XP owners preserve all their data during this process.</p>
<p>Second, Windows 7 will eliminate some familiar bundled programs from Windows. Vista&#8217;s Mail, Calendar, Photo Gallery, Movie Maker, and Address Book programs are being removed. To get similar basic, free, programs, you&#8217;ll have to download them from Microsoft&#8217;s Windows Live service, or use alternatives from other companies. Microsoft defends this move as supporting consumer choice and better coordination with Web services, but it does remove out-of-the-box functionality from Windows.</p>
<p>Still, even in its preliminary form, Windows 7 looks very promising, and could well help expunge the bad reputation of Vista.</p>
<ul>
<li><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</em></li>
</ul>
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		<title>Wi-Fi on Wheels Is Steady, but Has a Speed Bump</title>
		<link>http://ptech.allthingsd.com/20081112/wi-fi-on-wheels-is-steady-but-has-a-speed-bump/</link>
		<comments>http://ptech.allthingsd.com/20081112/wi-fi-on-wheels-is-steady-but-has-a-speed-bump/#comments</comments>
		<pubDate>Thu, 13 Nov 2008 02:04:05 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Internet]]></category>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20081112/wi-fi-on-wheels-is-steady-but-has-a-speed-bump/</guid>
		<description><![CDATA[Wi-Fi wireless Internet connectivity has become nearly ubiquitous. Whether you're at home, in a coffee shop, or even on some commercial airliners, you can get online with a Wi-Fi-equipped laptop, smart phone or portable game machine. Now, Wi-Fi is making its way into your car.]]></description>
			<content:encoded><![CDATA[<p>Wi-Fi wireless Internet connectivity has become nearly ubiquitous. Whether you&#8217;re at home, in a coffee shop, or even on some commercial airliners, you can get online with a Wi-Fi-equipped laptop, smart phone or portable game machine.</p>
<p>Now, Wi-Fi is making its way into your car. A small California company, Autonet Mobile, has teamed up with Chrysler and others to sell a service that floods any brand or model of car or truck with Wi-Fi Internet connectivity that can be used by multiple passengers and devices simultaneously. It&#8217;s a dealer-installed option on Chrysler vehicles, but Chrysler dealers, and some independent auto electronic shops, will install it on any brand of car for a fee.</p>
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<p>The system works via a special wireless router, mounted in the trunk or rear cargo area, that draws Internet connectivity from cellphone towers and then converts it into an in-car Wi-Fi signal with a range of 100 feet. This router looks like a military device, because it is ruggedized to survive jolts and vibrations, and is shielded to avoid interference with the car&#8217;s electronics or with cellphone calls.</p>
<p>As long as they have built-in Wi-Fi, the laptops and smart phones used in the car don&#8217;t need any add-on hardware or software to use Autonet. To them, it looks like any other Wi-Fi signal. And no special car antenna is needed; the router uses its own large antennas.</p>
<p>I&#8217;ve been testing Autonet Mobile in a rented Saturn Vue SUV in Washington, D.C., and its suburbs, and found it worked well for most basic Internet tasks like email and Web surfing. The router turns on when the car does, and the Wi-Fi signal shows up about 30 seconds later. However, Autonet is relatively pokey. It&#8217;s too slow to be reliable for streaming video longer than brief YouTube clips, or for smooth video chatting.</p>
<p>Perhaps the biggest downside of in-car Wi-Fi is that it provides one more potential distraction for drivers. The company says the service is only for passengers, not drivers, but there&#8217;s no technical barrier to a driver using it.</p>
<div class="media-CENTER" style="width: 262px;"><img src="http://online.wsj.com/public/resources/images/OB-CR080_ptecha_D_20081112173305.jpg" alt="The Autonet Mobile router" height="174" width="262" /><br />The Autonet Mobile router</div>
<p>Of course, drivers already can court danger this way by using cellphone wireless connectivity on a laptop, iPhone, BlackBerry or other connected device. And that raises another question: Since you can already connect to the Internet from a car with a smart phone or a cellular data card for a laptop, why would you want Autonet?</p>
<p>There are three reasons. First, cellular Internet access is typically tied to a single device at a time. But Autonet&#8217;s Wi-Fi service works just like Wi-Fi in your house: Multiple people with multiple devices can use it at the same time. In fact, the company envisions that the service&#8217;s primary use will be to allow children in the back seat to use laptops for social networking, online games or homework; and multiple adult passengers to conduct online business or research routes and destinations.</p>
<p>Second, the monthly fees can be lower, at least for laptops. A typical cellular data card for a single laptop costs $60 a month. But Autonet&#8217;s service starts at $29 a month for the entire car, regardless of how many devices are being used. A premium plan costs $59. The plans differ by how much data you are allowed to consume monthly. And Autonet requires no special laptop cards or software.</p>
<p>Lastly, the company claims that it has invented a technology that keeps the connection steadier while moving than the typical direct cellular connection. Although some videos froze on me, I never lost Autonet&#8217;s Internet connection, whether moving slowly through downtown D.C. or moving faster on suburban highways and streets.</p>
<p>In my tests, with a laptop and an iPhone, Autonet&#8217;s speeds ranged from around 100 kilobits per second to around 500 kbps &#8212; far slower than a typical cable Internet service in a home. My average speed was between 400 kbps and 450 kbps.</p>
<p>There are some other drawbacks. First, the router costs $499, though that will soon drop to $399 in a holiday price promotion. Second, you have to sign at least a one-year contract, even if you pay monthly. Third, your Internet usage is limited. The $29 plan gets you just 1 gigabyte of data a month, while the $59 plan gets you 5 gigabytes. That should be plenty for most typical users, but not for those with large appetites for data.</p>
<p>These service fees are all-inclusive. You don&#8217;t have to pay anything to any cellphone carrier. But there is also a $35 &#8220;activation fee,&#8221; whose justification is murky, and installation costs are estimated at $50 to $75.</p>
<p>For security, you can set Autonet up with a password, but it doesn&#8217;t yet use the most advanced version of Wi-Fi security. The company says that, while it can track and manage your Internet connection, it cannot determine the content of what you are doing online.</p>
<p>Finally, because the router is hard-mounted, you can&#8217;t remove it for use in, say, a hotel room or second car.</p>
<p>If you&#8217;re willing to invest in the router and can tolerate the slow speeds, Autonet might be what you want &#8212; as long as you can resist using it while driving.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</em></p>
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		<title>Internet-a-Gogo: Airlines to Offer In-Flight Access</title>
		<link>http://ptech.allthingsd.com/20080619/internet-a-gogo-airlines-to-offer-in-flight-access/</link>
		<comments>http://ptech.allthingsd.com/20080619/internet-a-gogo-airlines-to-offer-in-flight-access/#comments</comments>
		<pubDate>Thu, 19 Jun 2008 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20080619/internet-a-gogo-airlines-to-offer-in-flight-access/</guid>
		<description><![CDATA[This summer, Wi-Fi access will arrive in the passenger cabins of some commercial U.S. airliners with a new system called Gogo. For travelers who want to stay connected in the air, Gogo does the job, but it has its limitations.]]></description>
			<content:encoded><![CDATA[<p>Attention, laptop-toting U.S. airline passengers! You are either about to become much more productive and happy, or to lose one of your last refuges from the digital deluge that afflicts your life.</p>
<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1616739087}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
<p>Beginning this summer, as soon as next month, wireless Internet access will arrive in the passenger cabins of some commercial U.S. airliners.</p>
<p>On these Internet-equipped planes, any passenger with a Wi-Fi enabled laptop &#8212; or a cellphone with Wi-Fi &#8212; will be able to do almost everything he or she could do online at home or at the office. That includes surfing the Web, using email, having instant-messenger text chats, downloading and uploading files, and streaming video and audio.</p>
<p>In fact, I did all these things a few days ago on a test flight using the new system, called Gogo. During the flight from San Francisco to Denver, on a small test jet, I could operate online as if I were sitting at my desk, or in a Starbucks. I used Dell (DELL) and Apple (AAPL) laptops, a BlackBerry (RIMM), a Windows Mobile phone and an iPhone to perform all the most common online tasks, while soaring over majestic mountains and glorious national parks.</p>
<p>I sent and received emails on Microsoft (MSFT) Outlook and Apple Mail, including messages with hefty attachments. I conducted IM chats on AOL (TWX) Instant Messenger and Google (GOOG) Talk. Using all the major Web browsers, I called up dozens of Web sites, and watched video clips on Hulu and YouTube. I downloaded photos, songs, PDF files and Microsoft Office documents. I used all the Internet functions on the iPhone, and on the Wi-Fi-equipped BlackBerry and Windows Mobile phone.</p>
<p>One important caveat: Gogo is a data-only system. It doesn&#8217;t allow phone calls and will block all services that allow voice conversations to be made over the Internet.</p>
<p>Gogo will launch on three American Airlines (AMR) routes, likely in July. The first planes to use it will be American&#8217;s 15 Boeing 767s flying between New York and Los Angeles, San Francisco and Miami. Later in the year, Gogo will be available on all of Virgin America&#8217;s small number of routes, and possibly additional American routes, if the first deployment works well. It&#8217;s supplied to the airlines by a Denver-based company called Aircell, which says it is in negotiations to offer the Gogo service on several other major U.S. airlines by next year.</p>
<p>The Gogo service will cost a flat fee of $12.95 for flights of three hours or longer, and $9.95 for shorter trips. You log into Gogo as you would any commercial Internet service, registering on a special Web page. Aircell plans to allow advance sign-up, so you&#8217;d only have to enter an ID and password on the plane. No add-on software, hardware or cables are required.</p>
<p>A few Web functions will be offered free from Gogo, including access to the American Airlines Web site, to Frommer&#8217;s online travel guides and to a limited selection of articles from The Wall Street Journal.</p>
<p>Gogo isn&#8217;t the first in-plane Internet service. A few years ago, Lufthansa (LHA.MU) offered a satellite-based service from Boeing (BA), mainly on over-ocean flights, but it was canceled.</p>
<p>The service operates at respectable, if not blazing, speeds &#8212; similar to what you&#8217;d get on a cellular broadband service or a slow home DSL line. On my test flight, download speeds varied from 266 kilobits per second to about 1.4 megabits per second, with the most typical speeds hovering between 500 and 600 kbps. Upload speeds were between 250 and 300 kbps. I found that most of the tasks I tested, except for streaming video, felt smooth and normal.</p>
<p>Speeds could degrade on a large plane with scores of people online simultaneously. But Aircell claims it has the technology to make my experience representative for anyone doing common tasks, such as Web surfing and email. During my test flight, eight laptops and six Wi-Fi-enabled smart phones were using the system simultaneously. All registered decent speeds, except for a couple of minutes when the plane was crossing between the zones controlled by the company&#8217;s ground-based towers.</p>
<p>Aircell gets Internet access to the planes through a network of 92 towers scattered across North America. These essentially are cellphone towers, carrying a high-speed cellphone data signal, except that the Aircell antennas point up, into the sky. A receiver on the underside of the aircraft picks up the signal, which is then distributed through the plane via Wi-Fi.</p>
<p>The companies say Gogo is safe and won&#8217;t interfere with the plane&#8217;s operation. It is government-approved, and pilots can shut the system off should they deem it necessary.</p>
<p>Gogo has some limitations. The service plans to allocate its capacity so that low-bandwidth activities like Web surfing and email take priority over high-bandwidth ones like streaming video. That means you may find video to be slow and halting.</p>
<p>And Gogo is a North American, land-based service only. It won&#8217;t work over the oceans and, for now, it won&#8217;t work on other continents.</p>
<p>But for U.S. travelers who want to stay connected in the air, Gogo does the job.</p>
<ul>
<li>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</li>
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