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	<title>Personal Technology &#187; T-Mobile</title>
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		<title>The CLIQ, Storm2 Join Long Parade of iPhone Threats</title>
		<link>http://ptech.allthingsd.com/20091014/the-cliq-storm2-join-long-parade-of-iphone-threats/</link>
		<comments>http://ptech.allthingsd.com/20091014/the-cliq-storm2-join-long-parade-of-iphone-threats/#comments</comments>
		<pubDate>Thu, 15 Oct 2009 02:02:09 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20091014/the-cliq-storm2-join-long-parade-of-iphone-threats/</guid>
		<description><![CDATA[Motorola's CLIQ and RIM's Storm2 are among the many interesting challengers to the iPhone.]]></description>
			<content:encoded><![CDATA[<p><em>(See Correction &#038; Amplification below.)</em></p>
<p>It&#8217;s raining smart phones. No, make that super-smart phones, the type of hand-held computer, like Apple&#8217;s iPhone or the models powered by Google&#8217;s Android software, that browse the Web well, have sophisticated communication functions and are made to run a wide variety of modern third-party apps. This holiday season, new super-smart phone models seem to be appearing weekly.</p>
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<p>So far, the king of this new field, in my view, remains its pioneer, the iPhone. Apple&#8217;s phone has its limitations, but its design, usability and versatility have kept it ahead. There&#8217;s a well-equipped iPhone model available for as little as $99, and the platform offers a staggering 85,000 downloadable apps. By comparison, there are around 10,000 apps for Android, 3,000 for the newer models of the Research in Motion (RIMM) BlackBerry, a few hundred modern apps for phones running the latest versions of Microsoft&#8217;s (MSFT) Windows Mobile software, and even fewer than that for Palm&#8217;s (PALM) Pre and its soon-to-be released little sibling, the Pixi.</p>
<p>But nobody is conceding the game to Apple (AAPL). A flood of new Android models is upon us, and RIM, which has a fanatical following for its BlackBerry models, is still potent despite the disappointment surrounding its first touch-screen model, the Storm.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AS038_ptech1_DV_20091014204348.jpg" width="262" height="262" alt="ptech1" /><br />
<br />
Motorola CLIQ</div>
<p>I&#8217;ve been testing two new contenders, and both represent second chances of sorts. One is the revised version of the BlackBerry Storm, called the Storm2, from Verizon (VZ). The other is the first super-smart phone from Motorola, the fading former phone leader. It&#8217;s an Android-based model called the CLIQ, which will be offered by T-Mobile.</p>
<p>Here&#8217;s a quick look at these two new pocket computers.</p>
<h5 class="subhed"><strong>Motorola CLIQ</strong></h5>
<p>The CLIQ is a hefty slider phone, with a touch screen on top and a slide-out physical keyboard underneath. It has a smaller screen than the iPhone or Storm, and comes with just two gigabytes of memory versus 16 gigabytes for the $199 iPhone. But the CLIQ claims six hours of talk time, an hour more than Apple&#8217;s device, and, unlike the iPhone, it has a removable battery and expandable memory. It also has a higher-resolution camera—five megapixels versus three megapixels. </p>
<p>It boasts all of the standard Android features. But what sets the CLIQ apart is that it&#8217;s built around the idea of consolidating all your communications and social networking, and making them easy to access. Motorola (MOT) does this with special software called Blur, part of which exists on the device itself and part on a special Motorola-run server.</p>
<p>Blur takes the form of special on-screen widgets. One constantly displays your own status on various services, such as Facebook and Twitter. Another, called Happenings, shows your friends&#8217; latest updates on social-networking services, without requiring you to enter separate apps. A third, called Messages, offers a quick snapshot of current emails and text messages from all your accounts. Each entry in your address book also displays the person&#8217;s social-networking status and information.</p>
<p>In my tests, all of these Blur features worked nicely and proved handy, except that I couldn&#8217;t get it to consolidate both of my Gmail accounts.</p>
<p>My biggest gripe was with the physical keyboard, which I found cramped and hard to use. The top row is too close to the bottom of the screen and, on the bottom row, I kept hitting the symbols key when I was aiming for &#8220;M&#8221; or &#8220;N.&#8221; So I found myself constantly resorting to the virtual on-screen keyboard, which worked pretty well.</p>
<h5 class="subhed"><strong>BlackBerry Storm2</strong></h5>
<p>The original Storm, RIM&#8217;s first phone without a physical keyboard, didn&#8217;t convert droves of traditional BlackBerry lovers. This was partly because it had an odd typing mechanism where the whole screen moved with each tap on the virtual keyboard. Also, the phone lacked Wi-Fi and, when held vertically, the device offered only a cramped on-screen keyboard with multiple letters on each key.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AS033_ptechJ_DV_20091014165602.jpg" width="262" height="394" alt="ptechJ" /><br />
<br />
BlackBerry&#8217;s Storm2</div>
<p>The Storm2 fixes all those flaws. The screen now stays still when tapped, providing tactile feedback electronically instead of mechanically. This allows for faster, smoother typing. The new model also has Wi-Fi. And you can now use a full, albeit squeezed, virtual keyboard in vertical mode.</p>
<p>In addition, while the dimensions haven&#8217;t changed, the Storm2 looks sleeker and has a few user interface refinements, like an on-screen Send button.</p>
<p>Overall, I found the Storm2 worked well in my tests. Battery life was decent, with 5.5 hours of claimed talk time, and typing was much improved, though I doubt it will satisfy lovers of physical keyboards.</p>
<p>The browser is still inferior to Apple&#8217;s, Google&#8217;s and Palm&#8217;s. And the traditional BlackBerry interface cries out for a major overhaul in a touch device like this, especially when you add a lot of apps. RIM&#8217;s menu and folder metaphor seems tired on this device.</p>
<p>Verizon hasn&#8217;t set a launch date or price for the Storm2, but it&#8217;s likely to appear in November at around $200.</p>
<p>The super-smart-phone war is still in its early stages. There are more and even better devices on the way, and Apple will have plenty of clever competition.</p>
<p><strong>Corrections &#038; Amplifications</strong></p>
<p>The Motorola CLIQ comes with two gigabytes of memory and the $199 iPhone comes with 16 gigabytes. A previous version of this column incorrectly expressed these figures as megabytes, not gigabytes. An earlier version of this column also mistakenly stated, based on a BlackBerry fact sheet, that the Storm2 will ship with two gigabytes of memory. Wednesday night, after the column was published, the company said the Storm2 will actually ship with 18 gigabytes of memory. </p>
<p class="tagline">Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site,<a href="http://walt.allthingsd.com."> walt.allthingsd.com.</a> Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</p>
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		<title>HTC's Hero May Be Your Scene</title>
		<link>http://ptech.allthingsd.com/20090930/sprints-htc-hero-may-be-your-scene-in-smart-phones/</link>
		<comments>http://ptech.allthingsd.com/20090930/sprints-htc-hero-may-be-your-scene-in-smart-phones/#comments</comments>
		<pubDate>Thu, 01 Oct 2009 01:02:02 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20090930/sprints-htc-hero-may-be-your-scene-in-smart-phones/</guid>
		<description><![CDATA[Walt Mossberg reviews the new Android-model phone, recommended for Sprint customers and others looking for something powerful and different.]]></description>
			<content:encoded><![CDATA[<p>Super-smart phones based on Google&#8217;s Android operating system have been relatively slow to take off since the first one appeared a year ago. Despite Google&#8217;s iconic brand, they have yet to develop the strong bond with U.S. consumers achieved by the Research in Motion (RIMM) BlackBerry or the Apple (AAPL) iPhone. And, after a year, Android has less than 10% of the 85,000 apps the iPhone now offers.</p>
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<p>But Android is beginning to blossom in the market for this class of device, which is really a hand-held computer that performs many laptop-like functions.</p>
<p>In August, T-Mobile began offering a new $200 myTouch Android phone. Motorola (MOT) will shortly launch a new $200 Android model called the CLIQ. And, on Oct. 11, Sprint (S) will start selling perhaps the most unusual Android phone so far, the $180 HTC Hero. I&#8217;ve been testing the Hero, a touch-screen phone without a physical keyboard that has some important distinctions from earlier Android models. In general, I like the Hero and can recommend it to Sprint customers, or others looking for something powerful, but different.</p>
<p>HTC, a veteran Taiwan-based maker of phones, has altered Android more than anyone else so far. It has been gradually developing its own signature software layer that sits atop phone operating systems. With the Hero, it has applied this software for the first time to an Android phone, and that&#8217;s what sets the Hero apart from its Android brethren. The latest, beefed-up, version of this HTC software is called &#8220;Sense.&#8221;</p>
<p>Sense includes handsome, large widgets with extra features that go beyond the vanilla Android experience supplied to everyone by Google (GOOG). So the Hero looks and behaves somewhat differently. For instance, a contact page in the address book application consolidates that contact&#8217;s Facebook and Flickr accounts. The music player and photo album look better, and the Hero with Sense can use Microsoft&#8217;s Exchange service to synchronize mail, calendars and contacts.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AR811_pjPTEC_DV_20090930151036.jpg" width="262" height="394" alt="pjPTECHjp" /><br />
<br />
Sprint&#8217;s HTC Hero</div>
<p>Sense also offers something called Scenes—entire collections of sets of screens and apps, either canned or customized, that can change the phone software&#8217;s look and feel. With just a couple of clicks, you could switch between a work-oriented &#8220;scene,&#8221; that prominently features apps such as a stock tracker and your work email, and an entertainment-oriented scene filled with the music player, photo album and other apps.</p>
<p>As with Sprint&#8217;s Palm (PALM) Pre, the Hero&#8217;s price is a bit deceptive. To get the phone for $180, you must remember to mail in a rebate form worth $100. At purchase, you have to put up $280. On the other hand, Sprint&#8217;s monthly fees can be much cheaper than those for other carriers. You&#8217;ll have to pay at least $70 a month to use the Hero, the same minimum fee that AT&#038;T charges iPhone owners. But Sprint&#8217;s fee, unlike AT&#038;T&#8217;s (T), includes unlimited text messaging and unlimited free calls to any mobile number on any network.</p>
<p>The Hero&#8217;s hardware isn&#8217;t especially beautiful. It&#8217;s a dull grey, noticeably thicker than the iPhone, with a smaller screen and six buttons plus a trackball, which adds another navigation option to the touch screen. It&#8217;s the same length as an iPhone, but is a bit narrower and lighter. It comes with just two gigabytes of memory, compared with eight gigabytes on the $99 iPhone and 16 gigabytes on Apple&#8217;s $199 model, though the Hero&#8217;s memory, unlike the iPhone&#8217;s, is expandable via a hard-to-reach slot under its removable back cover.</p>
<p>One big drawback is battery life. Sprint is only claiming up to four hours of talk time for the Hero, versus five hours for the Pre and iPhone. But, unlike the iPhone&#8217;s, the Hero&#8217;s battery is removable. Another drawback: I sometimes found the touch screen unresponsive, requiring multiple pokes at an icon.</p>
<p>On the plus side, the Hero has a much higher resolution camera than the iPhone&#8217;s or Pre&#8217;s—five megapixels versus three megapixels.</p>
<p>It also functions as a video camera, and in my tests, both still photos and videos I took looked very good. Phone calls, even on speaker phone, were clear and strong, and the phone has Wi-Fi and Bluetooth in addition to Sprint&#8217;s high-speed network, which in my view is better than its reputation. Web browsing was adequate.</p>
<p>HTC&#8217;s Sense gives the Hero seven screens on which to place apps, versus Android&#8217;s standard three screens. </p>
<p>And, in addition to the standard Android apps and the 8,000 downloadable apps from Android&#8217;s Market app store, there are a variety of large, beautiful HTC &#8220;widgets&#8221; you can use. The downside of these is that they can occupy an entire screen.</p>
<p>The most impressive widget is called People. It&#8217;s an address book in which each contact&#8217;s page features a scrolling bar at the bottom with icons that allow you to see that person&#8217;s most recent Facebook status, photos from Facebook and Flickr, plus emails and text messages she&#8217;s sent to you and recent calls between you. This is somewhat similar to Palm&#8217;s Synergy feature, which is also based around people.</p>
<p>Overall, I found the HTC Hero to be the best Android phone I&#8217;ve tested, and a worthy competitor to the iPhone, the BlackBerry and the Pre.</p>
<p class="tagline">Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://walt.allthingsd.com">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</p>
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		<title>Sharing Where You Are When You Care to Share</title>
		<link>http://ptech.allthingsd.com/20090520/sharing-where-you-are-when-you-care-to-share/</link>
		<comments>http://ptech.allthingsd.com/20090520/sharing-where-you-are-when-you-care-to-share/#comments</comments>
		<pubDate>Thu, 21 May 2009 01:02:03 +0000</pubDate>
		<dc:creator>Nick Wingfield</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20090520/sharing-where-you-are-when-you-care-to-share/</guid>
		<description><![CDATA[By Nick Wingfield

Cellphone location-sharing service Glympse is simple, useful and a non-creepy way to share your whereabouts when you want someone to know.]]></description>
			<content:encoded><![CDATA[<p>There&#8217;s a tendency in the Twitter era for people to share copious details of their lives with online pals. One way to do that is through new mobile-phone services that let people share their physical locations using the tracking technology inside modern cellphones.</p>
<p>While these location-sharing services have some interesting possibilities, they also raise some disturbing implications for privacy &#8212; or maybe it just seems that way if, like me, you&#8217;re over 35 years old. Lately I&#8217;ve been testing a cellphone location-sharing service that I found simple, useful and non-creepy enough that I can imagine people thirtysomething and older using it.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AP841_PTECH_DV_20090520142006.jpg" width="262" height="394" alt="P Tech" /><br />
<br />
Send a &#8216;Glympse&#8217; to share your location</div>
<p>The free service is called Glympse, from a company of the same name that has designed it to share your location with friends and colleagues in small increments of time &#8212; glimpses, as the name implies, of your whereabouts. Glympse just released a test version of the service as an application for the G1, a phone offered by T-Mobile that runs Google&#8217;s (GOOG) Android operating system.</p>
<p>The company will release versions of Glympse for BlackBerry, Windows Mobile, iPhone and Nokia (NOK) phones in the coming weeks. Users can download the Glympse software onto G1 phones through Android Market, the online clearinghouse for applications for Android phones.</p>
<p>I used Glympse on an iPhone and a G1 and, for comparison, tried out a couple of other location-sharing applications, Google Latitude and Loopt. When you start the Glympse application, it identifies where you are on a map using a combination of location technologies in cellphones, including GPS satellites, Wi-Fi hot spots and phone towers.</p>
<p>Your location isn&#8217;t shared with others until you &#8220;send a Glympse&#8221; to someone. The software allowed me to send a Glympse with my location for selected chunks of time lasting anywhere from zero minutes to four hours. Picking zero minutes shared only my location at the moment of sending, while selecting four hours meant the recipients of my Glympse could track me for that period of time, wherever I went.</p>
<p>The sender of a Glympse can address it by entering a recipient&#8217;s email address, or a mobile-phone number for a text message. Recipients get a message with a link to a map on a Web page. A nice thing about the service is that it doesn&#8217;t require recipients to have the Glympse software, though the experience is richer when they do.</p>
<p>Sending a Glympse can be helpful anytime a friend, family member or colleague is expecting you. You can send a Glympse that lets a friend know you&#8217;re stuck in heavy traffic (although it&#8217;s wise to do that before you&#8217;re on the road to stay safe and, in some states, to avoid breaking the law). Parents can insist that teens send a Glympse when they go out for the evening.</p>
<p>Bryan Trussel, the CEO of Glympse, sent me several Glympses with short messages like &#8220;late lunch meeting&#8221; and &#8220;headed home&#8221; to explain where he was going. On the G1, I could see an icon representing Mr. Trussel moving around a map as he drove through the streets of Redmond, Wash., including his speed. I was also able to see traffic conditions, which would have been helpful if he had been running late. Glympse gave me a similar view of his location through a Web browser running on my PC. On the iPhone, the experience was more static, forcing me to reload a Web page to get a fresh view of Mr. Trussel&#8217;s whereabouts. Glympse says it will fix this so users of the iPhone can watch someone&#8217;s location in real time.</p>
<p>I encountered a bug with the service when I sent a couple Glympses to my own cellphone and that of a colleague &#8212; both BlackBerrys and neither of which had Glympse software. Both Glympses linked to high-level maps suggesting I was somewhere in North America, which wasn&#8217;t very helpful, even if it was technically accurate. The company couldn&#8217;t figure out what the problem was, and it eventually stopped happening for me too.</p>
<p>Once a Glympse expires, the service no longer tracks the sender&#8217;s location. It will show the sender&#8217;s last known location for 48 hours after the Glympse expires. Glympse may some day use your location information to target advertising to you, but the company isn&#8217;t doing that for now.</p>
<p>I&#8217;m far more comfortable with this form of finite location-sharing than the approach used by other services. Google Latitude lets you share your location to only a list of friends. It gives you the option of turning location sharing off or, through a &#8220;city level&#8221; option, it reveals only your general whereabouts. Loopt similarly allows you to set options to show, or hide your location from all or some online friends. A feature called Loopt Mix lists strangers you can send messages to in your general vicinity &#8212; many of whom seemed to be looking for romantic partners in my area.</p>
<p>Despite these controls, I easily forgot I was sharing my location with these two services. This might be fine for someone who enjoys being tracked down by friends during a night out on the town or is diligent about changing privacy settings when they want to go stealth.</p>
<p>I&#8217;m too lazy to manage my privacy so closely though. I don&#8217;t mind giving friends a look at my location, but only if I know the invitation isn&#8217;t open-ended.</p>
<ul>
<li><strong>Email</strong> <a href="mailto:nick.wingfield@wsj.com">nick.wingfield@wsj.com</a>.</li>
</ul>
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		<title>Friends and Family Have a New Way to Just Drop In</title>
		<link>http://ptech.allthingsd.com/20081217/friends-and-family-have-a-new-way-to-just-drop-in/</link>
		<comments>http://ptech.allthingsd.com/20081217/friends-and-family-have-a-new-way-to-just-drop-in/#comments</comments>
		<pubDate>Thu, 18 Dec 2008 02:18:03 +0000</pubDate>
		<dc:creator>Nick Wingfield</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20081217/friends-and-family-have-a-new-way-to-just-drop-in/</guid>
		<description><![CDATA[By Nick Wingfield

Digital-picture frames have started to take off as a way for people to show off their stashes of digital photos in rotating slide shows. A growing number of frames even connect to wireless home networks so they can easily be refreshed with photos stored online and on PCs.]]></description>
			<content:encoded><![CDATA[<p>Digital-picture frames have started to take off as a way for people to show off their stashes of digital photos in rotating slide shows. A growing number of frames even connect to wireless home networks so they can easily be refreshed with photos stored online and on PCs.</p>
<p>But keeping those types of digital-photo frames up-to-date with new pictures demands more technical skill than many parents and grandparents are likely to have. It requires, for example, rudimentary knowledge of how to configure a home Wi-Fi network or shuttle storage cards between a frame and a digital camera. Still, digital frames are a great way to keep generations in touch with, say, a far-flung child&#8217;s latest ballet recital or a football game.</p>
<p>Just in time for the holidays, the wireless carrier T-Mobile is selling a digital-photo frame that makes it easy to set up and to keep fresh. While I found the Cameo excels in its simplicity, it comes with a number of annoying drawbacks and a pricing model that will limit its appeal. It sells for a reasonable $99.99 in T-Mobile stores, but carries a hefty $9.99 monthly fee.</p>
<p>Still, Cameo is an exciting first edition of a product.</p>
<p>First, its strengths. The picture frame is as easy to operate as a cellphone, containing some of the same technical innards of a wireless handset. And each Cameo has a unique phone number, just like a cellphone, that lets anyone who knows the number to &#8220;dial&#8221; it up &#8212; sending messages containing digital photographs instead of voice calls.</p>
<p>Setting up Cameo is as easy as taking it out of a box, screwing a stick into the back to prop up the frame and plugging it into an electrical outlet. The Cameo has a seven-inch color display and one of the more attractive borders I&#8217;ve seen on a digital photo frame: imitation black leather with white stitching.</p>
<p>Users themselves can manually load images onto the frame from a PC by connecting it through a USB cable or by inserting a miniature storage card from a digital camera.</p>
<p>Cameo can receive pictures wirelessly two ways. The owner of the frame hands out the Cameo&#8217;s phone number to friends and family members, who then send pictures to the frame that were taken with the cameras standard on most modern cellphones. This method uses MMS, or multimedia messaging service, a communications standard normally used to share pictures and other media between cellphones.</p>
<p>Cameo owners also can give out an email address for their picture frames that is based on their Cameo&#8217;s phone number, allowing people to email images that they&#8217;ve downloaded to their computers from digital cameras.</p>
<p>The first time the frame receives a picture from an email address or phone number, Cameo asks the frame owner to push a button on the back of the frame to place the sender on an approved list. After that, all images from the approved source appear automatically on the frame &#8212; a method that at least keeps random people&#8217;s photos from popping up in grandma&#8217;s living room.</p>
<p>There&#8217;s a wonderful unpredictability to how Cameo works. Imagine all of the kids and grandkids in a sprawling family room in different locations being able to send snapshots to each other. This is possible now with photo-sharing sites like Flickr, but those typically require going to a Web site. Images on a Cameo just show up without warning on your kitchen countertop, living room or office desk.</p>
<p>I handed out my Cameo number to some colleagues and was delighted when their cameraphone pictures began trickling into my frame, including a shot of the New York neighborhood in which one of them lives, and an image of another colleague ice skating.</p>
<p>The Cameo&#8217;s screen, featuring 720&#215;480 pixels, isn&#8217;t the highest-resolution digital photo frame on the market, but the pictures looked fine to me. You can do a slide show for any number of images, chose a fade-out or other transition, change the order of the photos and alter the display speed &#8212; holding a single image for up to an hour.</p>
<p>Unfortunately, the frame has a skimpy 64 megabytes of memory, and storage capacity isn&#8217;t expandable. There is enough room for only about 200 photos at maximum size. Once it&#8217;s full, you have to make room by manually deleting photos.</p>
<p>Another problem is that the frame currently is available only to existing T-Mobile cellular subscribers.</p>
<p>By far, the biggest turnoff is the monthly fee for the cellular service that delivers the pictures to the frame. There&#8217;s no limit on how many pictures can be sent to a Cameo under T-Mobile&#8217;s cellular plan, but $120 a year is a steep price.</p>
<p>The carrier says it will consider other pricing options in the future. Until it does, it&#8217;s going to be tough for most people to buy the Cameo, even for a beloved family member.</p>
<p class="tagline">Walt Mossberg is on vacation.</p>
<p><strong>Write to</strong> Nick Wingfield at <a href="mailto:nick.wingfield@wsj.com" rel="external">nick.wingfield@wsj.com</a> </p>
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		<title>BlackBerry's Storm Presses   Into the Touch-Phone Fray</title>
		<link>http://ptech.allthingsd.com/20081119/blackberrys-storm-presses-into-the-touch-phone-fray/</link>
		<comments>http://ptech.allthingsd.com/20081119/blackberrys-storm-presses-into-the-touch-phone-fray/#comments</comments>
		<pubDate>Thu, 20 Nov 2008 02:32:02 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20081119/blackberrys-storm-presses-into-the-touch-phone-fray/</guid>
		<description><![CDATA[Walt reviews the hotly anticipated BlackBerry Storm, the first BlackBerry model without a physical keyboard. Typing and navigation require tapping on glass, just as users do on the iPhone. Verizon will be selling the Storm for $250 with a two-year contract, though a $50 mail-in rebate can bring the price down close to the $199 that Apple charges for the base model of the iPhone.]]></description>
			<content:encoded><![CDATA[<p>To its fiercest devotees, one of the best things about the BlackBerry is its carefully designed physical keyboard, which the skilled BlackBerry addict can play like a violin. These folks scorn Apple&#8217;s popular iPhone, whose keyboard is virtual and must be operated by tapping on the screen.</p>
<p>But, on Friday, <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=vz'>Verizon Wireless</a> and <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=RIMM'>Research in Motion</a> (RIMM), the BlackBerry&#8217;s maker, will do the unthinkable: They will introduce a BlackBerry model without a physical keyboard, one where typing and navigating require tapping on glass, just as users do on the iPhone. This new model is called the BlackBerry Storm, and will sell for $250 with a two-year contract, though a $50 mail-in rebate can bring the price down close to the $199 that Apple (AAPL) charges for the base model of the iPhone.</p>
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<p>Despite its lack of a keyboard, the Storm is a real BlackBerry in every other respect, with push email, corporate features and the familiar BlackBerry menus. In many respects, the Storm is a touch-based, large-screen version of the recently released BlackBerry Bold, which is the most polished version of a traditional BlackBerry. It is also the latest member of the new class of hand-held computers, the super-smart phone category kicked off by the iPhone last year and joined by the Google G1 earlier this year.</p>
<p>The Storm sports a large, high-resolution touch screen that fills most of its surface and automatically switches from portrait to landscape mode when the phone is turned. There&#8217;s also a forthcoming souped-up download store for third-party software, meant to be similar to the ones on the iPhone and the Google (GOOG) phone. And the Storm can even be used in European and other countries where most Verizon (VZ) phones don&#8217;t work.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/PJ-AN681_pjPTEC_G_20081119135615.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/PJ-AN681_pjPTEC_G_20081119135615.jpg" alt="BlackBerry's Storm Presses Into the Touch-Phone Fray" height="253" width="380" /></a><br />BlackBerry Storm&#8217;s touch screen switches from portrait to landscape mode when turned, and aims to make typing on glass feel more like typing on a real keyboard.</div>
<p>However, the biggest innovation in the Storm is a clever feature RIM hopes will give it a big advantage over the iPhone. When you strike a key or icon on the Storm&#8217;s screen, you feel a physical sensation, as if you were pressing down on a real key or button. That&#8217;s because you are, in fact, pressing a real button. The entire glass display is one large button, mounted on a mechanical substructure that allows it to be depressed when pressure is applied.</p>
<p>The idea behind this feature is to make typing on glass feel much more like typing on a real keyboard, and thus to make the virtual keyboard, and the touch interface, more acceptable to people used to physical keyboards and buttons. This push-down screen also replaces the side-mounted scroll wheel or track ball on other BlackBerrys for activating menu choices and icons.</p>
<p>But, in my tests, this physical feedback feature, which RIM calls SurePress, didn&#8217;t magically turn the Storm&#8217;s touch interface and virtual keyboard into their physical counterparts. The feature does provide a more reassuring confirmation that a key has been struck or an icon has been clicked than the mere visual feedback one receives from the iPhone. But neither I, nor any of the several BlackBerry addicts I asked to try it out, considered typing on the Storm&#8217;s keyboard to be very similar to using the keyboard of a traditional full-sized BlackBerry.</p>
<p>In my opinion, using the Storm&#8217;s keyboard is much more like using the iPhone&#8217;s keyboard than a traditional BlackBerry&#8217;s. I found that I could type quite well on the Storm after awhile, but that a greater adjustment, and more practice, were required than with a physical keyboard.</p>
<p>The Storm also has a keyboard oddity that I found annoying, and that may put off others. It presents you with a full virtual keyboard only when you are holding it horizontally. When you hold the Storm vertically, you get a mashed-up keyboard, like the one on the narrower BlackBerry Pearl, which has multiple letters on each key. This keyboard design relies on software to guess which letter you meant to press. You can also switch to a virtual cellphone-style keypad that requires you to hit each key multiple times.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/PJ-AN682_pjPTEC_G_20081119143856.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/PJ-AN682_pjPTEC_G_20081119143856.jpg" alt="BlackBerry's Storm Presses Into the Touch-Phone Fray" height="253" width="380" /></a><br />From left, BlackBerry Storm, Google G1, and iPhone 3G</div>
<p>This is a curious design decision. Once a company ditches a physical keyboard for a virtual one, it can create all kinds of keyboard variations. RIM could have offered a full, vertically oriented keyboard, even if it would have had smaller, more closely spaced keys.</p>
<p>RIM also failed to customize the Storm&#8217;s virtual keyboard for some common, specific tasks. For instance, on the iPhone, when you are typing in a Web address in the browser, the keyboard morphs to offer a convenient key that automatically enters &#8220;.com&#8221;. Not so on the Storm.</p>
<p>There&#8217;s another glaring deficit in the Storm: It lacks Wi-Fi capability. This means that, unlike on the Bold, the iPhone or the Google G1, if high-speed cellphone data service is absent or pokey, you can&#8217;t fall back on speedy Wi-Fi connections in public places. And, at home or in the office, you can&#8217;t take advantage of Wi-Fi connections that are often much faster than cellphone data networks.</p>
<p>The Storm has some important advantages over the iPhone. Its screen, while 7% smaller physically, offers about 13% higher resolution. Photos and videos look beautiful on it. It has much better battery life for phone calls than either the iPhone or the Google G1. While the latter two phones deliver just under their claimed five hours of talk time, in my tests, the Storm lasted a bit over six hours, which is actually half an hour more than its claimed 5.5 hours of talk time. And the Storm has a removable battery, unlike its Apple rival.</p>
<p>This new BlackBerry comes with more memory than the similarly priced base model of the iPhone &#8212; nine gigabytes versus eight gigabytes. And, unlike the iPhone&#8217;s memory, the Storm&#8217;s is expandable, via larger flash cards.</p>
<p>The Storm&#8217;s camera is much better than the iPhone&#8217;s, at 3.2 megapixels, versus just 2 megapixels for the Apple device. It also has zoom and flash, features the iPhone&#8217;s camera lacks. And, unlike the iPhone or the Google G1, the Storm can record videos. In my tests, all of these camera features worked well.</p>
<p>Also, the Storm has copy and paste functionality; MMS (a service for sending photos directly to other phones without using email); voice dialing; and the ability to act as a modem for your laptop. It also allows you to edit, and not just to view, Microsoft (MSFT) Office documents. All of these features are missing from the iPhone out of the box.</p>
<p>The Storm also has a better speaker than the iPhone, and a noise-canceling microphone system. Phone calls, even on speaker phone, were crisp, clear and plenty loud. Physically, the Storm is attractive but hardly svelte. While it&#8217;s about the same length and width as the iPhone, it is 15% thicker and 17% heavier &#8212; almost as heavy as the chunky G1.</p>
<p>The Verizon high-speed network on which the Storm runs is older and better-established than either the T-Mobile (DT) high-speed system the G1 uses or the AT&#038;T (T) 3G network used by the current iPhone. Where Verizon&#8217;s high-speed data coverage is strong, the Storm flies.</p>
<p>But, because it lacks Wi-Fi, the Storm can be much slower at Web access than its main competitors. I tested these Web speeds in two hotels in Silicon Valley. In the first, where Verizon reception was strong, the Storm trounced the iPhone on cellphone data speeds, averaging over 800 kilobits per second to the iPhone&#8217;s 621 kbps over AT&#038;T. But, when I switched the iPhone to use the hotel&#8217;s Wi-Fi network, it beat the Storm by 100 kbps or so.</p>
<p>At the second hotel, barely a mile away, the Storm&#8217;s lack of Wi-Fi hurt much more. There, Verizon&#8217;s signal was poor, and data speeds on the Storm averaged a horrible 96 kbps. But the iPhone on AT&#038;T averaged 459 kbps, and on Wi-Fi the iPhone averaged 785 kbps.</p>
<p>My test Storm, which was a near-final model missing only a few minor software tweaks, was also sluggish at some tasks. It took noticeably longer than the iPhone to flip the first photo from landscape to portrait orientation, or to start the process of flipping through a series of photos by swiping them with a finger. And some other tasks were also slow. It&#8217;s possible that production models will be quicker.</p>
<p>Rim has tweaked the familiar BlackBerry user interface for the touch screen, and in general these changes worked well. You select the menu item or icon you want with a light touch, then press down on the screen to activate or confirm your choice. There are even a couple of cool new touch features. For instance, in a list of emails, if you lightly touch and hold one entry, the Storm shows you all messages in that thread.</p>
<p>But this combination of a light touch followed by a hard press on the large screen took some practice, just like typing did. It befuddled several BlackBerry veterans at first.</p>
<p>And some common tasks took more steps than on the iPhone. For instance, emailing a link from a Web page required four steps on the Storm, versus two on the Apple device. The Storm&#8217;s email system will be familiar to every BlackBerry user. It has the same corporate email features as other BlackBerrys, and I was easily able as well to use a BlackBerry Internet email account and to set up several personal email accounts, including Gmail.</p>
<p>The Web browser is much improved over the one in older BlackBerry models, and offers multiple ways to view and navigate pages, including one in which a finger moves a cursor, just as on a PC. But I found that panning and zooming in the browser was a bit slower and more awkward than on the iPhone. And, to make some Web sites work properly, I had to dig through menus to change options.</p>
<p>Using the BlackBerry desktop software, I was easily able to synchronize my calendar and contact data over a cable from a Windows PC. (There&#8217;s also Mac software for the same task.) But, unlike the iPhone or the G1, the Storm doesn&#8217;t offer wireless synchronization from consumer services, only from corporate servers.</p>
<p>The Storm&#8217;s multimedia software isn&#8217;t as fancy as the iPhone&#8217;s, but it&#8217;s better than the G1&#8217;s, and worked very well in my tests.</p>
<p>Overall, the Storm is a very capable handheld computer that will appeal to BlackBerry users who have been pining for a touch-controlled device with a larger screen. And it offers yet another good option for anyone who is looking to buy one of the new, more powerful, pocket computers.</p>
<p><a href="http://s.wsj.net/public/resources/images/PJ-AN682_pjPTEC_NS_20081119143856.gif" title="Blackberry Storm Comparison Chart" rel="lightbox"><img src="http://s.wsj.net/public/resources/images/PJ-AN682_pjPTEC_NS_20081119143856.gif" width="380" height="192" alt="Blackberry Storm Comparison Chart" /></a></p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</em></p>
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		<title>Google Answers the iPhone</title>
		<link>http://ptech.allthingsd.com/20081015/google-answers-the-iphone/</link>
		<comments>http://ptech.allthingsd.com/20081015/google-answers-the-iphone/#comments</comments>
		<pubDate>Thu, 16 Oct 2008 04:02:04 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20081015/google-answers-the-iphone/</guid>
		<description><![CDATA[In the exciting new category of modern hand-held computers -- devices that fit in your pocket but are used more like a laptop than a traditional phone -- there has so far been only one serious option. But that will all change on Oct. 22, when T-Mobile and Google bring out the G1, the first hand-held computer that’s in the same class as Apple’s iPhone.]]></description>
			<content:encoded><![CDATA[<p>In the exciting new category of modern hand-held computers &#8212; devices that fit in your pocket but are used more like a laptop than a traditional phone &#8212; there has so far been only one serious option. But that will all change on Oct. 22, when T-Mobile and <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=goog'>Google</a> bring out the G1, the first hand-held computer that&#8217;s in the same class as Apple&#8217;s iPhone.</p>
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<p>I have been testing the G1 extensively, in multiple cities and in multiple scenarios. In general, I like it and consider it a worthy competitor to the iPhone. Both devices run on fast 3G phone networks and include Wi-Fi. Both have smart-touch interfaces and robust Web browsers. Both have the ability to easily download third-party apps, or programs.</p>
<p>But the two devices have different strengths and weaknesses, and are likely to attract different types of users.</p>
<p>If you&#8217;ve been lusting after the iPhone&#8217;s functionality, but didn&#8217;t like its virtual keyboard or its user interface or its U.S. carrier, <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=t'>AT&#038;T</a>, the G1 may be just the ticket for you. But it does have some significant downsides.</p>
<p>By far, the G1&#8217;s biggest differentiator is that it has a physical keyboard, which is revealed by sliding open the screen. The keyboard proved only fair in my tests, with keys that are too flat and that can be hard to see in bright light, and with a bulge in the body on the right side that you have to reach over to type. But, for the many people who can&#8217;t stomach typing on glass, the G1 keyboard will be a welcome sight. It&#8217;s complemented by a BlackBerry-like trackball for navigation.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/PJ-AN436_pjPTEC_G_20081015133237.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/PJ-AN436_pjPTEC_G_20081015133237.jpg" alt="G1" height="253" width="380" /></a><br />The G1 has a smart-touch screen like its iPhone rival, for Web browsing and downloading programs. But it has a physical keyboard for conventional typing.</div>
<p>The G1 has a removable battery and uses removable, expandable memory cards. And it&#8217;s even a bit cheaper than its Apple (AAPL) rival: $179 versus $199. Its data plan also costs less &#8212; $25 a month versus $30 &#8212; and includes 400 free text messages, which cost extra on the iPhone. There&#8217;s also a $35 plan that includes unlimited text messages. And both plans include free use of T-Mobile&#8217;s Wi-Fi hotspots.</p>
<p>The G1 has a slick, clever touch interface to go along with its keyboard, and it includes a powerful new operating system. The operating system, called Android, was built by Google (GOOG). It is slated to appear on other phones over time, though it likely will look different on other devices because it is fully open to modification by other companies.</p>
<p>On the G1, the touch interface is fast and smooth. Programs appear when you drag up a tab at the bottom of the screen, and notifications of new messages can be read by simply dragging down the top bar of the screen.</p>
<p>You get much more flexibility in organizing your desktop than on the iPhone. In addition to placing icons for programs there, you can add individual contacts, music playlists, folders, Web pages and more. You just press on the screen for a longer-than-usual time, and a list of items you can add appears. It also has a higher-resolution camera than the iPhone, but like the Apple phone, it can&#8217;t shoot video.</p>
<p>It&#8217;s also much easier to place a phone call on the G1 than on the iPhone. You can just start typing a contact name or phone number while on the home screen, sparing you the need to enter the phone or contacts program. And there&#8217;s a virtual phone keypad that allows you to avoid opening the physical keyboard just to dial a number. It&#8217;s also much easier to jump to the top and bottom of long lists.</p>
<p>The G1&#8217;s Web browser, built on the same technology as the iPhone&#8217;s, worked well at rendering scores of common sites in my tests. You can either pan around pages with your finger, or choose to view the whole page at once and zero-in on a section by moving a small rectangle around.</p>
<p>This first Android phone, which was largely designed by Google and built by Taiwan-based HTC, also includes some key features Apple omitted. These include a limited ability to copy and paste text, and the ability to send photos directly to other phones without relying on email, a common phone feature called MMS, or Multimedia Messaging Service. And, unlike AT&#038;T (T), T-Mobile (DT) will even allow users to legally unlock the phone after 90 days and start using it on another carrier, provided you pay a hefty early-termination fee.</p>
<div class="media-CENTER" style="width: 262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AN438_pjPTEC_D_20081015211905.jpg" alt="G1" height="174" class="centered" width="262" /></div>
<p>In my battery tests, the G1 lasted through the day, but I had to charge it every night. That&#8217;s better than the initial battery life on the current iPhone, though in fairness, Apple has improved the iPhone&#8217;s battery life through software updates, and I found them to be about the same for mixed use.</p>
<p>In my talk-time test, the G1 got just under its claimed five hours, about 19 minutes better than the iPhone.</p>
<p>There are two email programs: one for Google&#8217;s Gmail, another for all other email services. There&#8217;s an instant-messaging program that works with multiple services. There&#8217;s one program for accessing Google&#8217;s YouTube service and another for Google Maps. The G1&#8217;s Google Maps program even has a feature, coming soon as well to the iPhone, that offers photographic street views of certain locations. But the G1, unlike the iPhone, includes a compass that orients the street views as you walk.</p>
<p>The built-in download store for third-party programs, called Market, worked well in my tests. I was able to quickly download games, productivity programs, and other apps and, unlike Apple, Google says it isn&#8217;t blocking any programs.</p>
<p>However, the G1 also has downsides. It&#8217;s a chunky brick of a device. While it&#8217;s a bit narrower than the iPhone and feels OK in the hand, it&#8217;s almost 20% heavier and nearly 30% thicker. It also has a smaller screen and doesn&#8217;t accept standard stereo headphones.</p>
<p>The G1 also skimps on memory. It comes with only 1 gigabyte of storage, just one-eighth of what the base iPhone offers. To increase the G1&#8217;s memory, you have to lay out more money to buy a larger memory card.</p>
<p>The G1 also limits third-party applications to a paltry 128 megabytes of memory. At one point in my tests, after downloading a bunch of third-party programs, and adding songs and videos, the G1 warned me it was running out of room, a warning I have never seen on my heavily used iPhone.</p>
<p>Another downside for some users: The G1 is tightly tied to Google&#8217;s online services. While you can use non-Google email and IM services, the only way you can get contacts and calendar items into the phone is to synchronize with Google&#8217;s online calendar and contacts services. In fact, you can&#8217;t even use the G1 without a Google user ID and password.</p>
<p>The G1 doesn&#8217;t allow the use of Microsoft&#8217;s Exchange service for email, contacts or calendar items, or any other company&#8217;s over-the-air synchronization for contacts and appointments.</p>
<p>In my tests, synchronizing with Gmail, and with Google&#8217;s contacts and calendar applications, was smooth and fast. So, the G1 may be great for dedicated Google users, but not so good for folks who rely on competing calendar and contacts services from, say, Yahoo (YHOO) or Microsoft (MSFT). Future Android phones may not be so tightly tied to Google services, but the G1 is.</p>
<p>It also can&#8217;t synchronize any data at all directly with a PC or Mac. For instance, it can&#8217;t sync with Microsoft Outlook or Windows Media Player on a PC, with Apple&#8217;s iCal or Address Book programs on a Mac, or with iTunes on either Windows or the Mac. It has no PC-based synchronization software of its own, and it offers no way to automatically back up your settings, music, applications, videos or photos, either to a computer or to an online repository, though Google says it plans to add a backup feature.</p>
<p>To get Outlook or iCal data onto the G1, you must install add-on software. To get your songs, videos and photos onto the G1, you must plug the phone, or its memory card, into your computer and manually move the files over.</p>
<p>Overall, I found the G1&#8217;s user interface inferior to the iPhone&#8217;s. It lacks the iPhone&#8217;s ability to flick between multiple pictures and Web pages, or to zoom in and zoom out of a photo or Web page by simply using two fingers to &#8220;pinch&#8221; or expand the image. It also doesn&#8217;t automatically change the orientation of the screen from portrait to landscape simply by turning the phone.</p>
<p>Further, many common controls that are easily visible on the iPhone can be accessed on the G1 only by pressing a menu button or by using keyboard shortcuts you have to memorize. Examples are stopping the loading of a Web page or moving forward to the next Web page.</p>
<p>There&#8217;s also no on-screen keyboard even for quick tasks, such as typing Web addresses, so you&#8217;re constantly having to turn the phone and open the physical keyboard, which quickly becomes a pain.</p>
<p>The G1 also is a greatly inferior multimedia device when compared with the iPhone. Its music player, while adequate, isn&#8217;t as nice as the built-in iPod on the iPhone. And it lacks a video player altogether, though a rudimentary one can be downloaded from the Market. The G1 does come with a program for buying songs from Amazon (AMZN), which worked well in my tests.</p>
<p>And then there&#8217;s the network. Despite all the troubles AT&#038;T has experienced with its fast 3G network, which is still being built out, that company has 3G service for the iPhone and other devices in 320 U.S. metro areas. By contrast, T-Mobile offers 3G in just 20 U.S. metro areas. Eight more cities are due to come online by year end, which will still leave T-Mobile&#8217;s 3G coverage far behind that of AT&#038;T and <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=vz'>Verizon</a> (VZ), which will soon introduce its own iPhone competitor, the BlackBerry Storm.</p>
<p>I did 40 speed tests comparing the G1 and the iPhone to see how fast they could download a Web page over 3G. The tests, conducted in Scottsdale, Ariz., and Washington, D.C., showed the iPhone to be consistently faster, by an average of between 50 and 100 kilobytes per second, even though T-Mobile&#8217;s network was carrying much less traffic than AT&#038;T&#8217;s.</p>
<p>Overall, the G1 is a very good first effort, and a godsend for people who prefer physical keyboards or T-Mobile but want to be part of the new world of powerful pocket computers.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</em></p>
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		<title>T-Mobile Service Ties Cellphones to Home, With Some Sacrifices</title>
		<link>http://ptech.allthingsd.com/20080228/t-mobile-service-ties-cellphones-to-home-with-some-sacrifices/</link>
		<comments>http://ptech.allthingsd.com/20080228/t-mobile-service-ties-cellphones-to-home-with-some-sacrifices/#comments</comments>
		<pubDate>Thu, 28 Feb 2008 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<description><![CDATA[T-Mobile is rolling out a new system that allows you to use a cellphone account with any corded or cordless home phone. The system works well and is extremely simple to set up and use, but there are some drawbacks.]]></description>
			<content:encoded><![CDATA[<p>The poor landline home phone is getting less and less respect. Increasing numbers of people don&#8217;t even have traditional landline phone service anymore. These folks prefer to rely on their cellphones, which can be cheaper to use and carry a number that travels with a person instead of being locked to a house.</p>
<p>Many others keep their landline-phone service grudgingly, only because it is needed for things like fax machines. But even they often use their cellphones at home, because their friends and family members dial their cellphone number routinely, and their personal phone books are inside their cellphones.</p>
<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1434430091}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
<p>But there is a big drawback to using a cellphone at home, especially in a large house: You have to schlep it around with you from room to room. By contrast, landline phone service can be used via either cordless or corded extension phones. Now, T-Mobile, one of the big U.S. cellphone companies, is rolling out a new system that it hopes will make cellphone service at home more convenient and even cheaper to use.</p>
<p>The service, being introduced this month in two test cities, Seattle and Dallas, allows you to use a cellphone account with any corded or cordless home phone, with multiple extensions, for just $10 a month. That very low price gets you unlimited domestic calls.</p>
<p>This new T-Mobile service, tentatively called Talk Forever Home Phone, is likely to be available nationally in a few months. It works via a special Wi-Fi wireless router that you must buy, with a two-year contract, for a one-time charge of $50. The router, which can either replace or supplement your existing wireless router, is essentially a stationary cellphone that marries an in-home Wi-Fi network to the T-Mobile cellphone network.</p>
<p>I have been testing the new system and found that it worked well, and it was extremely simple to set up and use. For my tests, I used a cordless phone supplied by T-Mobile, which included a base station and one extension handset. I was able to make and receive calls all over my home in exactly the same manner, and with exactly the same quality, as I do with my normal cordless landline service.</p>
<p>While T-Mobile is selling this cordless phone as a $60 option, it isn&#8217;t necessary for use with the new $10 service. The only new hardware that is required is the special Wi-Fi router.</p>
<p>However, there are some significant downsides to the new T-Mobile service that might make people think twice about dumping their landlines. For one thing, it doesn&#8217;t work with fax machines, home-security systems and other devices that rely on dial-up modems. Also, unlike landline phones, it doesn&#8217;t automatically transmit your home address to 911 emergency centers. You have to manually supply that address to T-Mobile during signup, and the company then sends it to your local emergency center.</p>
<p>Another downside: You must be a T-Mobile cellphone customer to buy and use this $10 monthly home service, and your T-Mobile plan must either be an individual plan costing at least $40 a month or a family plan costing at least $50 a month.</p>
<p>Finally, while you can transfer your current landline phone number to this new service, it cannot share your existing T-Mobile cellphone number. So people who are used to calling you on your cellphone will still do so, and you will still have to race for the cellphone or carry it around to receive those calls. You also can&#8217;t transfer your cellphone&#8217;s address book to the new home phone.</p>
<p>The special router is made by Linksys and looks very much like a typical Linksys router, except for the fact that it has two standard telephone jacks in the back and slots inside for T-Mobile SIM cards, the same kind that are inside a T-Mobile cellphone.</p>
<p>You can use the special router as a replacement for your current Wi-Fi router, but I just plugged it into an existing port on my old router, inserted the SIM card, and then plugged the cordless-phone base station into one of the phone jacks. It worked immediately, and didn&#8217;t affect or degrade my existing Internet service.</p>
<p>In addition to enabling the phone service around my house, the router was also usable by my computers for Internet connectivity, though it doesn&#8217;t support the new, fast &#8220;n&#8221; flavor of Wi-Fi.</p>
<p>This new system is not a so-called voice-over-Internet-protocol phone system, such as Vonage. It doesn&#8217;t carry your phone calls wholly over the Internet, but merely uses the Internet to get them to the T-Mobile cellphone network, which then carries the calls as if they had been made on a cellphone.</p>
<p>T-Mobile says the system will work fine even if you don&#8217;t have T-Mobile cellphone coverage at your house, because the call doesn&#8217;t rely on the cellphone network for its first leg and only is routed to the cell network once it reaches a T-Mobile switching center.</p>
<p>If you are a T-Mobile customer and can live with this system&#8217;s drawbacks, the $10 monthly fee may be hard to resist. But this new system is far from a perfect replacement for landline phones.</p>
<ul>
<li>Email me at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>. Find all my columns and videos online, free, at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>.</li>
</ul>
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		<title>New T-Mobile Phones Use Wi-Fi Networks That Save on Minutes</title>
		<link>http://ptech.allthingsd.com/20070906/new-t-mobile-phones-use-wi-fi-networks-that-save-on-minutes/</link>
		<comments>http://ptech.allthingsd.com/20070906/new-t-mobile-phones-use-wi-fi-networks-that-save-on-minutes/#comments</comments>
		<pubDate>Thu, 06 Sep 2007 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Personal Technology]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[BlackBerry]]></category>
		<category><![CDATA[browser]]></category>
		<category><![CDATA[cellphone]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[HotSpot@Home]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[Nokia]]></category>
		<category><![CDATA[Samsung]]></category>
		<category><![CDATA[smart phone]]></category>
		<category><![CDATA[Starbucks]]></category>
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		<category><![CDATA[Wi-Fi]]></category>

		<guid isPermaLink="false">http://ptech.allthingsd.com/20070906/new-t-mobile-phones-use-wi-fi-networks-that-save-on-minutes/</guid>
		<description><![CDATA[A new type of T-Mobile cellphone can place calls over Wi-Fi for a flat monthly fee without using regular cellphone minutes and can switch seamlessly to regular cellular service, but has a few drawbacks.]]></description>
			<content:encoded><![CDATA[<p>Critics of the current U.S. wireless phone system have long advocated for a single phone that could make calls over a variety of wireless networks, without requiring users to jump through hoops.</p>
<p>Well, one of the American phone carriers, T-Mobile USA, has taken a step toward that ideal. It&#8217;s offering inexpensive phones that can make voice calls over either the company&#8217;s regular cell network or almost any Wi-Fi wireless network, including those inside your homes; open, password-free networks outside your home and T-Mobile&#8217;s system of 8,500 U.S. Wi-Fi hot spots in places like Starbucks shops.</p>
<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1175863362}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
<p>These phones can switch seamlessly between Wi-Fi and T-Mobile&#8217;s regular cellphone network, even in the middle of a call, without dropping it, so you can just keep talking as you move in and out of Wi-Fi range. For instance, you can start a phone call at work over Wi-Fi, then get in a cab and the call will automatically switch to the T-Mobile cellular network. The process also works in reverse.</p>
<p>Even better, calls conducted over Wi-Fi, or calls that merely begin on Wi-Fi and then switch to the cellphone network in the middle, aren&#8217;t counted against your monthly allotment of minutes &#8212; no matter how long they use the cellphone network. (Alas, it works the other way as well. Calls begun on the cellphone network do consume minutes, even if they switch in the middle to Wi-Fi.)</p>
<p>Other cellphones have this built-in Wi-Fi, including Apple&#8217;s famed iPhone. But in these phones, the Wi-Fi is intended primarily for data use &#8212; Internet or email &#8212; not voice calls.</p>
<p>I&#8217;ve been testing T-Mobile&#8217;s new system, called HotSpot@Home, with a $50 Nokia 6086 flip phone and it works pretty well. I was able to start or finish calls at my home with my existing Wi-Fi setup and use an optional wireless router T-Mobile offers. The system also worked in several Starbucks in different cities, and in several commercial locations with open Wi-Fi service.</p>
<p>In general, my test calls switched seamlessly between the Wi-Fi and cellphone networks, and call quality was good. But in a couple of cases, the calls broke up or were dropped.</p>
<p>Of course, this cool new setup isn&#8217;t free. HotSpot@Home is an add-on feature to a regular T-Mobile calling plan. Through Sept. 25, it costs $10 a month for a single line and $20 for a family plan that covers up to five lines. If you sign up by then, you keep those introductory rates ever after. As of Sept. 26, the monthly fees increase to $20 for a solo line and $30 for the family plan. These are flat fees that don&#8217;t vary by how much calling you do.</p>
<p>There are downsides. The only phones available now, the Nokia and a Samsung, are very basic $50 ones with a two-year contract. However, T-Mobile expects to offer more phones. In a few weeks, it will sell a modified version of a sophisticated smart phone. The company refuses to identify the phone, but Web rumor sites suggest it&#8217;s a new version of the BlackBerry Curve with Wi-Fi built in.</p>
<p>Another downside: The first two phones don&#8217;t work with Wi-Fi networks that require log-in screens, other than T-Mobile&#8217;s. So, you can&#8217;t use other providers&#8217; networks in hotels, airports and similar places. The phones lack decent Web browsers, and T-Mobile has automated access only to its own hot spots. Future smart phones with better Web browsers should overcome this limitation, but you might have to pay usage fees to the owners of non-T-Mobile networks.</p>
<p>Also, the phones don&#8217;t automatically connect to newly encountered Wi-Fi networks, so it takes time to go through the steps necessary to set up the new networks. They do automatically connect to networks used before that you&#8217;ve saved.</p>
<p>Also, making calls over Wi-Fi takes more battery life. Talk time on these first phones using the power-hungry technology is only two-thirds what it is on a regular cell network.</p>
<p>Finally, the flat-rate fee for unlimited Wi-Fi calls covers calls only to U.S. phones and doesn&#8217;t work from T-Mobile hot spots overseas.</p>
<p>Still, if you have lousy cellphone coverage at home or your office or tend to use a lot of monthly minutes, and you have access to Wi-Fi, the new HotSpot@Home could be a promising option.</p>
<p><em>Email me at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>. Find all my columns and videos online free at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>.</em></p>
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		<title>Ahead of the iPhone, Other Makers Offer Some Quality Devices</title>
		<link>http://ptech.allthingsd.com/20070621/ahead-of-the-iphone-other-makers-offer-some-quality-devices/</link>
		<comments>http://ptech.allthingsd.com/20070621/ahead-of-the-iphone-other-makers-offer-some-quality-devices/#comments</comments>
		<pubDate>Thu, 21 Jun 2007 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[Personal Technology]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[Windows]]></category>
		<category><![CDATA[music]]></category>
		<category><![CDATA[BlackBerry]]></category>
		<category><![CDATA[Bluetooth]]></category>
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		<category><![CDATA[camera]]></category>
		<category><![CDATA[Curve]]></category>
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		<category><![CDATA[headphones]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[keyboard]]></category>
		<category><![CDATA[N95]]></category>
		<category><![CDATA[Nokia]]></category>
		<category><![CDATA[pictures]]></category>
		<category><![CDATA[Research in Motion]]></category>
		<category><![CDATA[smart phone]]></category>
		<category><![CDATA[Sprint]]></category>
		<category><![CDATA[T-Mobile]]></category>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20070621/ahead-of-the-iphone-other-makers-offer-some-quality-devices/</guid>
		<description><![CDATA[Walt Mossberg tries out two new smart phones ahead of the iPhone's highly anticipated release. One is the latest attempt by BlackBerry's maker to appeal to consumers. The other is a high-resolution camera phone by Nokia. (Video)]]></description>
			<content:encoded><![CDATA[<p>Despite the feverish hype around Apple&#8217;s forthcoming $499 iPhone, which goes on sale next week, the established makers of smart phones aren&#8217;t idle. They continue to turn out new models capable of not only making voice calls and exchanging text messages, but of handling email, surfing the Web, taking pictures, and playing music and video.</p>
<p>In fact, this category is getting so crowded that it&#8217;s hard to follow all of the contenders. T-Mobile and Sprint, for example, have just announced very similar smart phones running Microsoft&#8217;s latest Windows Mobile software. Both feature horizontal keyboards that slide out from beneath the screen. The T-Mobile Wing costs $299 after various rebates, while the Sprint Mogul, which runs on a faster network, costs $399.</p>
<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1043345650}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
<p>But I&#8217;ve been testing two other new smart phones that I find especially interesting. One is the latest attempt by BlackBerry maker <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=rimm'>Research In Motion</a> to appeal to consumers. The other is a high-resolution camera phone by Nokia, which costs more than even the iPhone.</p>
<p>The new BlackBerry Curve 8300, sold by AT&amp;T, is sort of a cross between the maker&#8217;s low-end consumer-oriented Pearl and its larger, more traditional models like the 8800 series. It costs $199 after rebate, with a two-year contract.</p>
<p>Unlike the Pearl, which manages its slender size by sporting only a squished keyboard where two letters must share each key, the Curve has a full, if slightly compressed, keyboard. I found it no problem to use accurately. It does, however, use the Pearl-like trackball instead of the famous BlackBerry side-mounted wheel.</p>
<p>To accommodate the keyboard and a wider screen, the Curve is wider and a bit thicker than the Pearl, and has more of the traditional BlackBerry look. And it&#8217;s over 20% heavier. But it&#8217;s narrower, shorter and lighter than the 8800, though a bit thicker.</p>
<p>The silver-colored Curve doesn&#8217;t boast any technological breakthroughs. It&#8217;s mostly an attempt to bring the BlackBerry&#8217;s email capabilities to a model that doesn&#8217;t compromise the keyboard the way the Pearl did. It has all the traditional BlackBerry features, plus a two-megapixel camera, a slot for a memory card, and the ability to play music and videos.</p>
<p>In my tests, I had no trouble at all sending and receiving email on the Curve, taking or displaying pictures, or playing music. I was able to move over some songs and pictures from my own computer, and they displayed and played as promised. Voice quality was fine, and phone talk time is about four hours &#8212; reasonable but not outstanding.</p>
<p>In a welcome move, the Curve has a standard headphone jack, capable of playing music in stereo and handling phone calls. It also includes Bluetooth for wireless headsets and use in cars, but it doesn&#8217;t have Wi-Fi wireless networking. It also runs on AT&amp;T&#8217;s relatively slow EDGE network instead of the carrier&#8217;s faster data network. And the Web browser is mediocre.</p>
<p>The Nokia N95 lacks a full keyboard, physical or virtual and its email is primitive, but that&#8217;s not its main purpose. This device is the best combination of a camera and a phone I&#8217;ve ever tested, and includes a long list of other media features.</p>
<p>The camera boasts five megapixel resolution, highly unusual for a phone, and it takes marvelous photos. When I transferred my shots to my computer, they were large, sharp and vivid, just as if they&#8217;d come from a standard camera. The camera has Carl Zeiss optics, autofocus, multiple flash settings and various scene settings. It also has a burst mode capable of taking six shots in rapid sequence.</p>
<p>But getting such a good camera in a phone will set you back a whopping $749. And you can&#8217;t buy it through any phone carrier, only from Nokia&#8217;s Web site (<a href="http://nseries.com" rel="external">nseries.com</a>) or from various electronics stores. You have to buy a phone plan separately.</p>
<div class="media-RIGHT" style="width: 150px;"><img src="http://online.wsj.com/public/resources/images/MK-AK525_PTECH_20070620182042.jpg" alt="photo" height="139" width="150" /><br />Nokia&#8217;s N95, left, and BlackBerry&#8217;s Curve 8300</div>
<p>Like the Curve, the N95 has good voice quality, but runs on the slow EDGE network, though a future version could support faster networks. Unlike the BlackBerry, the current N95 also can use Wi-Fi networks. Battery life is only fair: 3.5 hours of talk time. While <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=nok'>Nokia</a> touts the phone&#8217;s Web browser, I found it to be unimpressive. But the phone includes GPS mapping, with optional navigation. It also accepts memory cards for storage.</p>
<p>Physically, the N95 is small, but chunky; on one side, it looks like a plum-colored camera. If you slide its screen in one direction, the keypad is revealed. Sliding it the opposite way reveals standard controls for playing music and video clips. I was able to move pictures and songs from my computer, but the songs failed to display album covers when played.</p>
<p>For $749, you could buy the Curve and a very nice digital camera. But the N95 is for photo enthusiasts who want an all-in-one device. The Curve is a more mainstream smart phone that aims for a balance of features at a low price.</p>
<ul>
<li>Email me at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>. Find all my columns and videos online free at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>.</li>
</ul>
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		<title>Hate Voice Mail? New Services Turn Recordings Into Text</title>
		<link>http://ptech.allthingsd.com/20070524/hate-voice-mail-new-services-turn-recordings-into-text/</link>
		<comments>http://ptech.allthingsd.com/20070524/hate-voice-mail-new-services-turn-recordings-into-text/#comments</comments>
		<pubDate>Thu, 24 May 2007 00:01:00 +0000</pubDate>
		<dc:creator>Sarmad Ali</dc:creator>
				<category><![CDATA[Personal Technology]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[BlackBerry]]></category>
		<category><![CDATA[CDMA]]></category>
		<category><![CDATA[cellphone]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[hand-held]]></category>
		<category><![CDATA[SimulScribe]]></category>
		<category><![CDATA[SpinVox]]></category>
		<category><![CDATA[T-Mobile]]></category>
		<category><![CDATA[transcript]]></category>
		<category><![CDATA[Treo]]></category>
		<category><![CDATA[voice mail]]></category>
		<category><![CDATA[voice recognition]]></category>
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		<description><![CDATA[New services using voice-recognition technology aim to eliminate checking voice messages by transcribing them into text. To see how efficient they are at transcription, Sarmad Ali tested two such applications.]]></description>
			<content:encoded><![CDATA[<p>Punching in a password and listening to voice mails on hand-held devices is inconvenient &#8212; or rude if you&#8217;re in a meeting, at a party or in a restaurant.</p>
<p>A slew of new services using voice-recognition technology aim to eliminate the hassle of checking voice messages on wireless devices. These services transcribe recorded messages into text, which then is sent as email to email-equipped devices such as personal digital assistants and BlackBerrys, or as a short text message to phones that don&#8217;t have the email function. If in doubt about transcripts&#8217; accuracy, you can always click on the attached audio files or dial in to hear the original voice mail.</p>
<p>To see how efficient these services are at transcription, I tested two voice-recognition applications: one from start-up SimulScribe, based in New York, and another from Atlanta-based SpinVox, a subsidiary of SpinVox Ltd. of the U.K.</p>
<p>Overall, both services work pretty well and are easy to use. I was able to read transcribed texts in a fraction of the time I would have spent dialing in to hear them. I was also able to sift through my messages and go directly to the ones I wanted to check, as opposed to having to listen to every single one sequentially. And the transcripts end the hassle of having to jot down names, numbers or addresses.</p>
<p>Another advantage is that the transcribed messages are sent immediately after the voice mails. When I was on a train and passing in and out of reception areas, I got my written messages faster than if I had tried voice mail only. Users can forward the messages to others or reply by calling back, sending an email or text messaging.</p>
<p>Signing up with <a href="http://SimulScribe.com" rel="external">SimulScribe.com</a> took just minutes. After setting up an online account naming a cellphone carrier, I got a confirmation email with instructions on how to activate the service on my phone. SimulScribe, launched this past September, costs $9.95 a month for 40 transcribed messages plus 25 cents for each additional message. The service is compatible with all wireless carriers.</p>
<p>Currently, SimulScribe transcribes English voice mails only. A voice mail left on my phone in Spanish wasn&#8217;t transcribed at all. The company says it&#8217;s testing a Spanish system to add to the service in a couple of weeks.</p>
<p>Activating SpinVox&#8217;s Spin-my-Vmail on the phone was easy, too. After signing up on <a href="http://spinvox.com" rel="external">spinvox.com</a>, the company sends subscribers a guide to using the service on the phone. I was able to activate &#8220;call forwarding busy/no answer&#8221; to divert messages to my SpinVox voice mail just by changing a setting in my T-Mobile&#8217;s cellphone settings menu.</p>
<p>I received an email in my mailbox whenever someone left me a voice mail. Each had the number of the caller, the transcript, date and time the message was received, plus a message code I could type into the keypad after accessing my voice mail to hear the original audio.</p>
<p>U.S. customers can get a free one-year trial by sending an email to <a href="mailto:gamma@spinvox.com" rel="external">gamma@spinvox.com</a>, during which time the company expects to launch the service in the U.S. first through Cincinnati Bell and later through other carriers. Bloggers can also test Spin-my-Blog, which lets users speak a posting to their blogs from any phone. Sign-up for that is also at <a href="http://spinvox.com" rel="external">spinvox.com</a>.</p>
<p>SpinVox, first launched in the U.K. in May 2005, transcribes in English, French, Spanish and German. Unlike SimulScribe, messages left to me in Spanish were successfully transcribed.</p>
<p>One friend who left me a voice mail on both services said she was pleased to be reminded by SimulScribe that her message would be transcribed so she should speak slowly and clearly.</p>
<p>Users of SimulScribe get unlimited inbox storage so they don&#8217;t have to delete old mail. Both services work better with hand-held email devices such as Treos or BlackBerrys than with the cellphones that don&#8217;t have the email capability. The number of characters that can be transcribed into SMS text is limited.</p>
<p>With SimulScribe, long messages delivered by SMS are parsed over multiple text messages. The same happens when customers use SpinVox on CDMA cellphones. Customers using SpinVox on GSM phones like those from Cingular or T-Mobile fit three-minute calls on one text.</p>
<p>Sometimes, the transcriptions contain misspellings, missing words or unnecessary punctuation marks. A friend left me a voice mail on my cellphone with SpinVox&#8217;s Spin-my-Vmail service. She ended it by asking me if I was sick of Thai food, but the transcribed note, amusingly, turned it into: &#8220;Hi Sarmad, it&#8217;s Kain(?). I&#8217;m calling at 4:09(?). I just wanted to see what the plans were for tonight. Are you interest in dinner, are you up for Lasagna(?).&#8221;</p>
<p>Words &#8212; mostly names &#8212; spelled phonetically, some numbers and undecipherable words are usually followed by a question mark.</p>
<p>Aside from sporadic imprecision, I liked SimulScribe more, mostly because it eliminates the need to dial in any passwords to get a voice version of transcribed messages. But it&#8217;s hard to beat the free trial of SpinVox and its multiple-language transcription capability. Both services are a nice addition to hand-held devices if you can overlook a few nuisances.</p>
<ul>
<li>Email me at <a href="mailto:sarmad.ali@wsj.com" rel="external">sarmad.ali@wsj.com</a>. Walt Mossberg is on vacation. </li>
</ul>
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