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	<title>Personal Technology &#187; trackball</title>
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		<title>HTC's Hero May Be Your Scene</title>
		<link>http://ptech.allthingsd.com/20090930/sprints-htc-hero-may-be-your-scene-in-smart-phones/</link>
		<comments>http://ptech.allthingsd.com/20090930/sprints-htc-hero-may-be-your-scene-in-smart-phones/#comments</comments>
		<pubDate>Thu, 01 Oct 2009 01:02:02 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20090930/sprints-htc-hero-may-be-your-scene-in-smart-phones/</guid>
		<description><![CDATA[Walt Mossberg reviews the new Android-model phone, recommended for Sprint customers and others looking for something powerful and different.]]></description>
			<content:encoded><![CDATA[<p>Super-smart phones based on Google&#8217;s Android operating system have been relatively slow to take off since the first one appeared a year ago. Despite Google&#8217;s iconic brand, they have yet to develop the strong bond with U.S. consumers achieved by the Research in Motion (RIMM) BlackBerry or the Apple (AAPL) iPhone. And, after a year, Android has less than 10% of the 85,000 apps the iPhone now offers.</p>
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<p>But Android is beginning to blossom in the market for this class of device, which is really a hand-held computer that performs many laptop-like functions.</p>
<p>In August, T-Mobile began offering a new $200 myTouch Android phone. Motorola (MOT) will shortly launch a new $200 Android model called the CLIQ. And, on Oct. 11, Sprint (S) will start selling perhaps the most unusual Android phone so far, the $180 HTC Hero. I&#8217;ve been testing the Hero, a touch-screen phone without a physical keyboard that has some important distinctions from earlier Android models. In general, I like the Hero and can recommend it to Sprint customers, or others looking for something powerful, but different.</p>
<p>HTC, a veteran Taiwan-based maker of phones, has altered Android more than anyone else so far. It has been gradually developing its own signature software layer that sits atop phone operating systems. With the Hero, it has applied this software for the first time to an Android phone, and that&#8217;s what sets the Hero apart from its Android brethren. The latest, beefed-up, version of this HTC software is called &#8220;Sense.&#8221;</p>
<p>Sense includes handsome, large widgets with extra features that go beyond the vanilla Android experience supplied to everyone by Google (GOOG). So the Hero looks and behaves somewhat differently. For instance, a contact page in the address book application consolidates that contact&#8217;s Facebook and Flickr accounts. The music player and photo album look better, and the Hero with Sense can use Microsoft&#8217;s Exchange service to synchronize mail, calendars and contacts.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AR811_pjPTEC_DV_20090930151036.jpg" width="262" height="394" alt="pjPTECHjp" /><br />
<br />
Sprint&#8217;s HTC Hero</div>
<p>Sense also offers something called Scenes—entire collections of sets of screens and apps, either canned or customized, that can change the phone software&#8217;s look and feel. With just a couple of clicks, you could switch between a work-oriented &#8220;scene,&#8221; that prominently features apps such as a stock tracker and your work email, and an entertainment-oriented scene filled with the music player, photo album and other apps.</p>
<p>As with Sprint&#8217;s Palm (PALM) Pre, the Hero&#8217;s price is a bit deceptive. To get the phone for $180, you must remember to mail in a rebate form worth $100. At purchase, you have to put up $280. On the other hand, Sprint&#8217;s monthly fees can be much cheaper than those for other carriers. You&#8217;ll have to pay at least $70 a month to use the Hero, the same minimum fee that AT&#038;T charges iPhone owners. But Sprint&#8217;s fee, unlike AT&#038;T&#8217;s (T), includes unlimited text messaging and unlimited free calls to any mobile number on any network.</p>
<p>The Hero&#8217;s hardware isn&#8217;t especially beautiful. It&#8217;s a dull grey, noticeably thicker than the iPhone, with a smaller screen and six buttons plus a trackball, which adds another navigation option to the touch screen. It&#8217;s the same length as an iPhone, but is a bit narrower and lighter. It comes with just two gigabytes of memory, compared with eight gigabytes on the $99 iPhone and 16 gigabytes on Apple&#8217;s $199 model, though the Hero&#8217;s memory, unlike the iPhone&#8217;s, is expandable via a hard-to-reach slot under its removable back cover.</p>
<p>One big drawback is battery life. Sprint is only claiming up to four hours of talk time for the Hero, versus five hours for the Pre and iPhone. But, unlike the iPhone&#8217;s, the Hero&#8217;s battery is removable. Another drawback: I sometimes found the touch screen unresponsive, requiring multiple pokes at an icon.</p>
<p>On the plus side, the Hero has a much higher resolution camera than the iPhone&#8217;s or Pre&#8217;s—five megapixels versus three megapixels.</p>
<p>It also functions as a video camera, and in my tests, both still photos and videos I took looked very good. Phone calls, even on speaker phone, were clear and strong, and the phone has Wi-Fi and Bluetooth in addition to Sprint&#8217;s high-speed network, which in my view is better than its reputation. Web browsing was adequate.</p>
<p>HTC&#8217;s Sense gives the Hero seven screens on which to place apps, versus Android&#8217;s standard three screens. </p>
<p>And, in addition to the standard Android apps and the 8,000 downloadable apps from Android&#8217;s Market app store, there are a variety of large, beautiful HTC &#8220;widgets&#8221; you can use. The downside of these is that they can occupy an entire screen.</p>
<p>The most impressive widget is called People. It&#8217;s an address book in which each contact&#8217;s page features a scrolling bar at the bottom with icons that allow you to see that person&#8217;s most recent Facebook status, photos from Facebook and Flickr, plus emails and text messages she&#8217;s sent to you and recent calls between you. This is somewhat similar to Palm&#8217;s Synergy feature, which is also based around people.</p>
<p>Overall, I found the HTC Hero to be the best Android phone I&#8217;ve tested, and a worthy competitor to the iPhone, the BlackBerry and the Pre.</p>
<p class="tagline">Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://walt.allthingsd.com">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</p>
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		</item>
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		<title>Google Answers the iPhone</title>
		<link>http://ptech.allthingsd.com/20081015/google-answers-the-iphone/</link>
		<comments>http://ptech.allthingsd.com/20081015/google-answers-the-iphone/#comments</comments>
		<pubDate>Thu, 16 Oct 2008 04:02:04 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20081015/google-answers-the-iphone/</guid>
		<description><![CDATA[In the exciting new category of modern hand-held computers -- devices that fit in your pocket but are used more like a laptop than a traditional phone -- there has so far been only one serious option. But that will all change on Oct. 22, when T-Mobile and Google bring out the G1, the first hand-held computer that’s in the same class as Apple’s iPhone.]]></description>
			<content:encoded><![CDATA[<p>In the exciting new category of modern hand-held computers &#8212; devices that fit in your pocket but are used more like a laptop than a traditional phone &#8212; there has so far been only one serious option. But that will all change on Oct. 22, when T-Mobile and <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=goog'>Google</a> bring out the G1, the first hand-held computer that&#8217;s in the same class as Apple&#8217;s iPhone.</p>
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<p>I have been testing the G1 extensively, in multiple cities and in multiple scenarios. In general, I like it and consider it a worthy competitor to the iPhone. Both devices run on fast 3G phone networks and include Wi-Fi. Both have smart-touch interfaces and robust Web browsers. Both have the ability to easily download third-party apps, or programs.</p>
<p>But the two devices have different strengths and weaknesses, and are likely to attract different types of users.</p>
<p>If you&#8217;ve been lusting after the iPhone&#8217;s functionality, but didn&#8217;t like its virtual keyboard or its user interface or its U.S. carrier, <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=t'>AT&#038;T</a>, the G1 may be just the ticket for you. But it does have some significant downsides.</p>
<p>By far, the G1&#8217;s biggest differentiator is that it has a physical keyboard, which is revealed by sliding open the screen. The keyboard proved only fair in my tests, with keys that are too flat and that can be hard to see in bright light, and with a bulge in the body on the right side that you have to reach over to type. But, for the many people who can&#8217;t stomach typing on glass, the G1 keyboard will be a welcome sight. It&#8217;s complemented by a BlackBerry-like trackball for navigation.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/PJ-AN436_pjPTEC_G_20081015133237.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/PJ-AN436_pjPTEC_G_20081015133237.jpg" alt="G1" height="253" width="380" /></a><br />The G1 has a smart-touch screen like its iPhone rival, for Web browsing and downloading programs. But it has a physical keyboard for conventional typing.</div>
<p>The G1 has a removable battery and uses removable, expandable memory cards. And it&#8217;s even a bit cheaper than its Apple (AAPL) rival: $179 versus $199. Its data plan also costs less &#8212; $25 a month versus $30 &#8212; and includes 400 free text messages, which cost extra on the iPhone. There&#8217;s also a $35 plan that includes unlimited text messages. And both plans include free use of T-Mobile&#8217;s Wi-Fi hotspots.</p>
<p>The G1 has a slick, clever touch interface to go along with its keyboard, and it includes a powerful new operating system. The operating system, called Android, was built by Google (GOOG). It is slated to appear on other phones over time, though it likely will look different on other devices because it is fully open to modification by other companies.</p>
<p>On the G1, the touch interface is fast and smooth. Programs appear when you drag up a tab at the bottom of the screen, and notifications of new messages can be read by simply dragging down the top bar of the screen.</p>
<p>You get much more flexibility in organizing your desktop than on the iPhone. In addition to placing icons for programs there, you can add individual contacts, music playlists, folders, Web pages and more. You just press on the screen for a longer-than-usual time, and a list of items you can add appears. It also has a higher-resolution camera than the iPhone, but like the Apple phone, it can&#8217;t shoot video.</p>
<p>It&#8217;s also much easier to place a phone call on the G1 than on the iPhone. You can just start typing a contact name or phone number while on the home screen, sparing you the need to enter the phone or contacts program. And there&#8217;s a virtual phone keypad that allows you to avoid opening the physical keyboard just to dial a number. It&#8217;s also much easier to jump to the top and bottom of long lists.</p>
<p>The G1&#8217;s Web browser, built on the same technology as the iPhone&#8217;s, worked well at rendering scores of common sites in my tests. You can either pan around pages with your finger, or choose to view the whole page at once and zero-in on a section by moving a small rectangle around.</p>
<p>This first Android phone, which was largely designed by Google and built by Taiwan-based HTC, also includes some key features Apple omitted. These include a limited ability to copy and paste text, and the ability to send photos directly to other phones without relying on email, a common phone feature called MMS, or Multimedia Messaging Service. And, unlike AT&#038;T (T), T-Mobile (DT) will even allow users to legally unlock the phone after 90 days and start using it on another carrier, provided you pay a hefty early-termination fee.</p>
<div class="media-CENTER" style="width: 262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AN438_pjPTEC_D_20081015211905.jpg" alt="G1" height="174" class="centered" width="262" /></div>
<p>In my battery tests, the G1 lasted through the day, but I had to charge it every night. That&#8217;s better than the initial battery life on the current iPhone, though in fairness, Apple has improved the iPhone&#8217;s battery life through software updates, and I found them to be about the same for mixed use.</p>
<p>In my talk-time test, the G1 got just under its claimed five hours, about 19 minutes better than the iPhone.</p>
<p>There are two email programs: one for Google&#8217;s Gmail, another for all other email services. There&#8217;s an instant-messaging program that works with multiple services. There&#8217;s one program for accessing Google&#8217;s YouTube service and another for Google Maps. The G1&#8217;s Google Maps program even has a feature, coming soon as well to the iPhone, that offers photographic street views of certain locations. But the G1, unlike the iPhone, includes a compass that orients the street views as you walk.</p>
<p>The built-in download store for third-party programs, called Market, worked well in my tests. I was able to quickly download games, productivity programs, and other apps and, unlike Apple, Google says it isn&#8217;t blocking any programs.</p>
<p>However, the G1 also has downsides. It&#8217;s a chunky brick of a device. While it&#8217;s a bit narrower than the iPhone and feels OK in the hand, it&#8217;s almost 20% heavier and nearly 30% thicker. It also has a smaller screen and doesn&#8217;t accept standard stereo headphones.</p>
<p>The G1 also skimps on memory. It comes with only 1 gigabyte of storage, just one-eighth of what the base iPhone offers. To increase the G1&#8217;s memory, you have to lay out more money to buy a larger memory card.</p>
<p>The G1 also limits third-party applications to a paltry 128 megabytes of memory. At one point in my tests, after downloading a bunch of third-party programs, and adding songs and videos, the G1 warned me it was running out of room, a warning I have never seen on my heavily used iPhone.</p>
<p>Another downside for some users: The G1 is tightly tied to Google&#8217;s online services. While you can use non-Google email and IM services, the only way you can get contacts and calendar items into the phone is to synchronize with Google&#8217;s online calendar and contacts services. In fact, you can&#8217;t even use the G1 without a Google user ID and password.</p>
<p>The G1 doesn&#8217;t allow the use of Microsoft&#8217;s Exchange service for email, contacts or calendar items, or any other company&#8217;s over-the-air synchronization for contacts and appointments.</p>
<p>In my tests, synchronizing with Gmail, and with Google&#8217;s contacts and calendar applications, was smooth and fast. So, the G1 may be great for dedicated Google users, but not so good for folks who rely on competing calendar and contacts services from, say, Yahoo (YHOO) or Microsoft (MSFT). Future Android phones may not be so tightly tied to Google services, but the G1 is.</p>
<p>It also can&#8217;t synchronize any data at all directly with a PC or Mac. For instance, it can&#8217;t sync with Microsoft Outlook or Windows Media Player on a PC, with Apple&#8217;s iCal or Address Book programs on a Mac, or with iTunes on either Windows or the Mac. It has no PC-based synchronization software of its own, and it offers no way to automatically back up your settings, music, applications, videos or photos, either to a computer or to an online repository, though Google says it plans to add a backup feature.</p>
<p>To get Outlook or iCal data onto the G1, you must install add-on software. To get your songs, videos and photos onto the G1, you must plug the phone, or its memory card, into your computer and manually move the files over.</p>
<p>Overall, I found the G1&#8217;s user interface inferior to the iPhone&#8217;s. It lacks the iPhone&#8217;s ability to flick between multiple pictures and Web pages, or to zoom in and zoom out of a photo or Web page by simply using two fingers to &#8220;pinch&#8221; or expand the image. It also doesn&#8217;t automatically change the orientation of the screen from portrait to landscape simply by turning the phone.</p>
<p>Further, many common controls that are easily visible on the iPhone can be accessed on the G1 only by pressing a menu button or by using keyboard shortcuts you have to memorize. Examples are stopping the loading of a Web page or moving forward to the next Web page.</p>
<p>There&#8217;s also no on-screen keyboard even for quick tasks, such as typing Web addresses, so you&#8217;re constantly having to turn the phone and open the physical keyboard, which quickly becomes a pain.</p>
<p>The G1 also is a greatly inferior multimedia device when compared with the iPhone. Its music player, while adequate, isn&#8217;t as nice as the built-in iPod on the iPhone. And it lacks a video player altogether, though a rudimentary one can be downloaded from the Market. The G1 does come with a program for buying songs from Amazon (AMZN), which worked well in my tests.</p>
<p>And then there&#8217;s the network. Despite all the troubles AT&#038;T has experienced with its fast 3G network, which is still being built out, that company has 3G service for the iPhone and other devices in 320 U.S. metro areas. By contrast, T-Mobile offers 3G in just 20 U.S. metro areas. Eight more cities are due to come online by year end, which will still leave T-Mobile&#8217;s 3G coverage far behind that of AT&#038;T and <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=vz'>Verizon</a> (VZ), which will soon introduce its own iPhone competitor, the BlackBerry Storm.</p>
<p>I did 40 speed tests comparing the G1 and the iPhone to see how fast they could download a Web page over 3G. The tests, conducted in Scottsdale, Ariz., and Washington, D.C., showed the iPhone to be consistently faster, by an average of between 50 and 100 kilobytes per second, even though T-Mobile&#8217;s network was carrying much less traffic than AT&#038;T&#8217;s.</p>
<p>Overall, the G1 is a very good first effort, and a godsend for people who prefer physical keyboards or T-Mobile but want to be part of the new world of powerful pocket computers.</p>
<p><em>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the All Things Digital Web site, <a href="http://www.walt.allthingsd.com" rel="external">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</em></p>
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