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		<title>Internet-a-Gogo: Airlines to Offer In-Flight Access</title>
		<link>http://ptech.allthingsd.com/20080619/internet-a-gogo-airlines-to-offer-in-flight-access/</link>
		<comments>http://ptech.allthingsd.com/20080619/internet-a-gogo-airlines-to-offer-in-flight-access/#comments</comments>
		<pubDate>Thu, 19 Jun 2008 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20080619/internet-a-gogo-airlines-to-offer-in-flight-access/</guid>
		<description><![CDATA[This summer, Wi-Fi access will arrive in the passenger cabins of some commercial U.S. airliners with a new system called Gogo. For travelers who want to stay connected in the air, Gogo does the job, but it has its limitations.]]></description>
			<content:encoded><![CDATA[<p>Attention, laptop-toting U.S. airline passengers! You are either about to become much more productive and happy, or to lose one of your last refuges from the digital deluge that afflicts your life.</p>
<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1616739087}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
<p>Beginning this summer, as soon as next month, wireless Internet access will arrive in the passenger cabins of some commercial U.S. airliners.</p>
<p>On these Internet-equipped planes, any passenger with a Wi-Fi enabled laptop &#8212; or a cellphone with Wi-Fi &#8212; will be able to do almost everything he or she could do online at home or at the office. That includes surfing the Web, using email, having instant-messenger text chats, downloading and uploading files, and streaming video and audio.</p>
<p>In fact, I did all these things a few days ago on a test flight using the new system, called Gogo. During the flight from San Francisco to Denver, on a small test jet, I could operate online as if I were sitting at my desk, or in a Starbucks. I used Dell (DELL) and Apple (AAPL) laptops, a BlackBerry (RIMM), a Windows Mobile phone and an iPhone to perform all the most common online tasks, while soaring over majestic mountains and glorious national parks.</p>
<p>I sent and received emails on Microsoft (MSFT) Outlook and Apple Mail, including messages with hefty attachments. I conducted IM chats on AOL (TWX) Instant Messenger and Google (GOOG) Talk. Using all the major Web browsers, I called up dozens of Web sites, and watched video clips on Hulu and YouTube. I downloaded photos, songs, PDF files and Microsoft Office documents. I used all the Internet functions on the iPhone, and on the Wi-Fi-equipped BlackBerry and Windows Mobile phone.</p>
<p>One important caveat: Gogo is a data-only system. It doesn&#8217;t allow phone calls and will block all services that allow voice conversations to be made over the Internet.</p>
<p>Gogo will launch on three American Airlines (AMR) routes, likely in July. The first planes to use it will be American&#8217;s 15 Boeing 767s flying between New York and Los Angeles, San Francisco and Miami. Later in the year, Gogo will be available on all of Virgin America&#8217;s small number of routes, and possibly additional American routes, if the first deployment works well. It&#8217;s supplied to the airlines by a Denver-based company called Aircell, which says it is in negotiations to offer the Gogo service on several other major U.S. airlines by next year.</p>
<p>The Gogo service will cost a flat fee of $12.95 for flights of three hours or longer, and $9.95 for shorter trips. You log into Gogo as you would any commercial Internet service, registering on a special Web page. Aircell plans to allow advance sign-up, so you&#8217;d only have to enter an ID and password on the plane. No add-on software, hardware or cables are required.</p>
<p>A few Web functions will be offered free from Gogo, including access to the American Airlines Web site, to Frommer&#8217;s online travel guides and to a limited selection of articles from The Wall Street Journal.</p>
<p>Gogo isn&#8217;t the first in-plane Internet service. A few years ago, Lufthansa (LHA.MU) offered a satellite-based service from Boeing (BA), mainly on over-ocean flights, but it was canceled.</p>
<p>The service operates at respectable, if not blazing, speeds &#8212; similar to what you&#8217;d get on a cellular broadband service or a slow home DSL line. On my test flight, download speeds varied from 266 kilobits per second to about 1.4 megabits per second, with the most typical speeds hovering between 500 and 600 kbps. Upload speeds were between 250 and 300 kbps. I found that most of the tasks I tested, except for streaming video, felt smooth and normal.</p>
<p>Speeds could degrade on a large plane with scores of people online simultaneously. But Aircell claims it has the technology to make my experience representative for anyone doing common tasks, such as Web surfing and email. During my test flight, eight laptops and six Wi-Fi-enabled smart phones were using the system simultaneously. All registered decent speeds, except for a couple of minutes when the plane was crossing between the zones controlled by the company&#8217;s ground-based towers.</p>
<p>Aircell gets Internet access to the planes through a network of 92 towers scattered across North America. These essentially are cellphone towers, carrying a high-speed cellphone data signal, except that the Aircell antennas point up, into the sky. A receiver on the underside of the aircraft picks up the signal, which is then distributed through the plane via Wi-Fi.</p>
<p>The companies say Gogo is safe and won&#8217;t interfere with the plane&#8217;s operation. It is government-approved, and pilots can shut the system off should they deem it necessary.</p>
<p>Gogo has some limitations. The service plans to allocate its capacity so that low-bandwidth activities like Web surfing and email take priority over high-bandwidth ones like streaming video. That means you may find video to be slow and halting.</p>
<p>And Gogo is a North American, land-based service only. It won&#8217;t work over the oceans and, for now, it won&#8217;t work on other continents.</p>
<p>But for U.S. travelers who want to stay connected in the air, Gogo does the job.</p>
<ul>
<li>Find all of Walt Mossberg&#8217;s columns and videos online, free, at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</li>
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		<title>Adobe Web Photo Site Is Great for Editing, but Lacks Some Basics</title>
		<link>http://ptech.allthingsd.com/20080417/adobe-web-photo-site-is-great-for-editing-but-lacks-some-basics/</link>
		<comments>http://ptech.allthingsd.com/20080417/adobe-web-photo-site-is-great-for-editing-but-lacks-some-basics/#comments</comments>
		<pubDate>Thu, 17 Apr 2008 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20080417/adobe-web-photo-site-is-great-for-editing-but-lacks-some-basics/</guid>
		<description><![CDATA[Adobe's Photoshop Express offers the nicest set of Web-based photo editing tools I have seen. They are sophisticated for a consumer application, yet easy to use. However, it's rough around the edges.]]></description>
			<content:encoded><![CDATA[<p>The biggest name in photo software for many years has been Adobe&#8217;s Photoshop. But, as more and more photos migrated online, Adobe (ADBE) became concerned that people would associate photo software less with its own locally installed programs than with Web-based products and services.</p>
<p>So, last month, the photo giant introduced Photoshop Express, its free Web-based service for storing, sharing and editing photos, in an effort to compete with established online photo services such as Yahoo&#8217;s (YHOO) Flickr, Google&#8217;s (GOOG) Picasa Web Albums, or the photo-laden Facebook social-networking service.</p>
<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1485891272}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
<p>Photoshop Express has many of the same features as Flickr and its ilk. It gives you two free gigabytes of photo storage. But Adobe is hoping to make its mark with editing.</p>
<p>Most online photo services offer little or no editing, assuming you&#8217;ll do that using software on your computer before you upload your pictures. But Photoshop Express, borrowing from Adobe&#8217;s deep knowledge of photo editing, offers the nicest set of Web-based editing tools I have seen. They are sophisticated for a consumer application, yet easy to use. They edge out those in Picnik, a pioneering Web-based photo editor I hailed last year.</p>
<p>These slick editing tools are not only available for use with photos you&#8217;ve uploaded from your hard disk. You can also use them to edit pictures stored in your accounts at Facebook, Picasa Web Albums and another big photo-storage service, Photobucket &#8212; all without leaving Photoshop Express. You can even move pictures between Photoshop Express and these three services just by dragging and dropping.</p>
<p>Adobe&#8217;s new service is available in the U.S. only, at <a href="http://www.photoshop.com/express" rel="external">www.photoshop.com/express</a>.</p>
<p>I&#8217;ve been testing Photoshop Express and its service overall is pretty good, even though it&#8217;s still labeled &#8220;beta.&#8221; It&#8217;s a nice example of the Web 2.0 trend, where programs accessed via a browser can look and feel like applications that live on your computer.</p>
<p>But Photoshop Express is rough around the edges. It can be slow at times, and it&#8217;s missing some obvious features, like the ability to easily download publicly shared pictures from other members or to print photos. Adobe says it is working on these things.</p>
<p>Photoshop Express isn&#8217;t meant to replicate all the features and power of Photoshop. It&#8217;s more like a Web-based version of Photoshop Elements, Adobe&#8217;s consumer software package.</p>
<p>I tested Photoshop Express on multiple computers: PCs running Microsoft&#8217;s (MSFT) Windows XP and Windows Vista, and Macs running Apple&#8217;s (AAPL) Leopard operating system. I used it in all three major Web browsers: Internet Explorer for Windows, Firefox on both Windows and Mac, and Safari, also on both platforms. It worked fine in all of these operating systems and browsers, though it does require Adobe&#8217;s free Flash software.</p>
<p>For my tests, I uploaded from my computers dozens of photos, from very large images captured with good digital cameras to smaller shots from cellphones. All were handled perfectly by Photoshop Express. I also opened and edited pictures in Photoshop Express from my accounts on Picasa Web Albums and Facebook. All of this worked well, though uploads of large images can be slow if your Web connection is pokey.</p>
<p>Photoshop Express is a handsome product, presenting your photos on a gray background with controls and features arrayed at the top and bottom, and down the sides, in a logical, clear manner. Your own photos are presented in a section called &#8220;My Photos,&#8221; and can be organized into albums. Photos that other Photoshop Express users have chosen to publicly share are organized into collections called &#8220;Galleries,&#8221; which can include multiple albums. You access these community photos by simply clicking on &#8220;Browse&#8221; or performing a search.</p>
<p>For each album you create, you can choose to share it publicly or to keep it private. Whichever option you choose, you can email friends either a link for viewing the album or a single photo. Your own photos can be downloaded at a variety of resolutions, including original size.</p>
<p>When you view shared galleries or albums, they appear as slide shows. You can select a number of slick effects by which the slides appear, allowing them to zoom and glide into place from various directions.</p>
<p>The editing features really stand out. In addition to standard tools such as auto-correction and red-eye elimination, Photoshop Express lets you touch up areas; adjust exposure, saturation, and lighting; and even make certain colors pop &#8212; so grass is greener, for instance. And, in most cases, it shows you small example images illustrating the changes, then previews those changes in the larger main image just by moving your mouse over the example. You can revert to your original at any time.</p>
<p>Unfortunately, there are a number of problems. Photos, especially large ones, can take awhile to appear in the editing module and to snap into focus. Captions sometimes get lost or mixed up when you move photos to other services. You can view shared albums only as slide shows, not as individual photos.</p>
<p>Still, Adobe has made a good start with Photoshop Express, and it&#8217;s worth a try if you want better online editing for your pictures.</p>
<p>Email me at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>. Find all my columns and videos online, free, at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>.</p>
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