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Motorola's Droid Is Smart Success for Verizon Users

Walter S. Mossberg — Thu, 05 Nov 2009 02:10:06 +0000

Verizon Wireless customers tend to love the company’s fast 3G network. But many tech-oriented Verizon loyalists gripe about the carrier’s high-end smart phones, which haven’t matched the cachet and versatility of the Apple iPhone sold by AT&T (T). In fact, some Verizon customers have switched to AT&T simply to get an iPhone.

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But this week, Verizon (VZ) is rolling out a device that finally gives it a more credible alternative. This new $200 phone is the Motorola Droid and it’s the first Verizon model to run Google’s (GOOG) Android smart-phone operating system. I’ve been testing the Droid, and while it has some significant drawbacks, I regard it as a success overall. It’s the best super-smart phone Verizon offers, the best Motorola (MOT) phone I’ve tested and the best hardware so far to run Android. I can recommend the Droid to Verizon loyalists who have lusted for a better smart phone, but don’t want to switch networks.

Like the iPhone, the Droid is really a powerful hand-held computer that happens to make phone calls, and is a platform for numerous third-party programs, or apps. Currently, Android offers over 12,000 apps. That is just a fraction of the 100,000 apps available for the iPhone, but it’s well above what the newer BlackBerry or Palm (PALM) phones offer.

The Droid is also the first phone that runs the 2.0 version of Android, which sands off some of the rough edges of Google’s platform and adds some features—notably, a free voice-prompted turn-by-turn navigation program. Android still isn’t as slick or fluid as the iPhone’s OS, in my view, but it has some functionality Apple (AAPL) omits, including the ability to run multiple third-party apps simultaneously.

The Droid is a handsome, squared-off device with a gorgeous, huge, high-resolution screen, bigger and sharper than the iPhone’s. There’s also a slide-out physical keyboard. It’s only a tad longer and thicker than the Apple product. But it’s 25% heavier, which makes it less comfortable to carry around in a pocket.

The Droid also has a higher-resolution camera than the iPhone’s: five megapixels versus three megapixels. And the camera has a flash, which the Apple lacks. In my tests, pictures came out OK, though not dazzling, and videos I shot were quite good.

Motorola’s Droid

The Droid’s large 3.7-inch screen looked great, but it lacks multitouch features, such as two-finger zooming, and it seemed less responsive than some other touch screens I’ve tested.

Battery life is listed at a whopping 6.4 hours, and, in my tests, the Droid easily lasted through the day on a single charge. Phone calls were crisp and clear, and I never suffered a dropped call. Verizon’s network was speedy and reliable for Web surfing, email and social networking. I copied some songs and videos onto the Droid by plugging it into a computer, and all played properly.

The Droid, whose $200 price comes only after a $100 mail-in rebate, requires a minimum $70 monthly service plan for two years, and text messaging costs extra. It comes with 16 gigabytes of memory, in the form of a removable card, and can handle up to a 32-gigabyte card.

Unfortunately for lovers of physical keyboards, I found the one on the Droid to be pretty awful. It has flat, cramped keys that induce too many typing errors, yet lacks auto-correction. I found myself using the virtual on-screen keyboard, which was pretty fast and accurate for me, and did include auto-correction.

Another downside: The Droid’s screen has only three panels for displaying apps, versus 11 on the iPhone, and some large apps, called widgets, hog much of the space on these panels.

Like the Palm Pre, the Droid tries to integrate social networking with contacts, though in a more limited way. It handles Google’s Gmail and Facebook, as well as Microsoft Exchange for corporate email and data. A nice feature lets you tap a contact’s picture and get instant options for ways to communicate.

The Droid can do some cool tricks with a couple of $30 optional docks, one for the car and one for the desk or nightstand. When placed in the car dock, the phone automatically displays a horizontal view with large buttons, including one for the built-in navigation system. In my tests, this navigation system worked pretty well, even showing photos of certain intersections. But it also gave me a couple of bad directions, such as sending me the wrong way at a fork in the road.

When placed in the desktop dock, the Droid displays the time and a different row of large icons from when it’s in the car dock, including music and an alarm clock.

I ran into one odd flaw with my test Droid, and with a second test unit tried by a colleague. Neither could send a photo via multimedia messaging to either my iPhone or her BlackBerry. Verizon was able to send pictures this way to my iPhone from other Droids, and it suspects some flaw in our test units.

The Droid is potentially a big win for Verizon, Motorola and Google, as well as for loyal Verizon customers.

Find Walt Mossberg’s columns and videos online, free, at walt.allthingsd.com. Email him at mossberg@wsj.com

The CLIQ, Storm2 Join Long Parade of iPhone Threats

Walter S. Mossberg — Thu, 15 Oct 2009 02:02:09 +0000

(See Correction & Amplification below.)

It’s raining smart phones. No, make that super-smart phones, the type of hand-held computer, like Apple’s iPhone or the models powered by Google’s Android software, that browse the Web well, have sophisticated communication functions and are made to run a wide variety of modern third-party apps. This holiday season, new super-smart phone models seem to be appearing weekly.

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So far, the king of this new field, in my view, remains its pioneer, the iPhone. Apple’s phone has its limitations, but its design, usability and versatility have kept it ahead. There’s a well-equipped iPhone model available for as little as $99, and the platform offers a staggering 85,000 downloadable apps. By comparison, there are around 10,000 apps for Android, 3,000 for the newer models of the Research in Motion (RIMM) BlackBerry, a few hundred modern apps for phones running the latest versions of Microsoft’s (MSFT) Windows Mobile software, and even fewer than that for Palm’s (PALM) Pre and its soon-to-be released little sibling, the Pixi.

But nobody is conceding the game to Apple (AAPL). A flood of new Android models is upon us, and RIM, which has a fanatical following for its BlackBerry models, is still potent despite the disappointment surrounding its first touch-screen model, the Storm.

Motorola CLIQ

I’ve been testing two new contenders, and both represent second chances of sorts. One is the revised version of the BlackBerry Storm, called the Storm2, from Verizon (VZ). The other is the first super-smart phone from Motorola, the fading former phone leader. It’s an Android-based model called the CLIQ, which will be offered by T-Mobile.

Here’s a quick look at these two new pocket computers.

Motorola CLIQ

The CLIQ is a hefty slider phone, with a touch screen on top and a slide-out physical keyboard underneath. It has a smaller screen than the iPhone or Storm, and comes with just two gigabytes of memory versus 16 gigabytes for the $199 iPhone. But the CLIQ claims six hours of talk time, an hour more than Apple’s device, and, unlike the iPhone, it has a removable battery and expandable memory. It also has a higher-resolution camera—five megapixels versus three megapixels.

It boasts all of the standard Android features. But what sets the CLIQ apart is that it’s built around the idea of consolidating all your communications and social networking, and making them easy to access. Motorola (MOT) does this with special software called Blur, part of which exists on the device itself and part on a special Motorola-run server.

Blur takes the form of special on-screen widgets. One constantly displays your own status on various services, such as Facebook and Twitter. Another, called Happenings, shows your friends’ latest updates on social-networking services, without requiring you to enter separate apps. A third, called Messages, offers a quick snapshot of current emails and text messages from all your accounts. Each entry in your address book also displays the person’s social-networking status and information.

In my tests, all of these Blur features worked nicely and proved handy, except that I couldn’t get it to consolidate both of my Gmail accounts.

My biggest gripe was with the physical keyboard, which I found cramped and hard to use. The top row is too close to the bottom of the screen and, on the bottom row, I kept hitting the symbols key when I was aiming for “M” or “N.” So I found myself constantly resorting to the virtual on-screen keyboard, which worked pretty well.

BlackBerry Storm2

The original Storm, RIM’s first phone without a physical keyboard, didn’t convert droves of traditional BlackBerry lovers. This was partly because it had an odd typing mechanism where the whole screen moved with each tap on the virtual keyboard. Also, the phone lacked Wi-Fi and, when held vertically, the device offered only a cramped on-screen keyboard with multiple letters on each key.

BlackBerry’s Storm2

The Storm2 fixes all those flaws. The screen now stays still when tapped, providing tactile feedback electronically instead of mechanically. This allows for faster, smoother typing. The new model also has Wi-Fi. And you can now use a full, albeit squeezed, virtual keyboard in vertical mode.

In addition, while the dimensions haven’t changed, the Storm2 looks sleeker and has a few user interface refinements, like an on-screen Send button.

Overall, I found the Storm2 worked well in my tests. Battery life was decent, with 5.5 hours of claimed talk time, and typing was much improved, though I doubt it will satisfy lovers of physical keyboards.

The browser is still inferior to Apple’s, Google’s and Palm’s. And the traditional BlackBerry interface cries out for a major overhaul in a touch device like this, especially when you add a lot of apps. RIM’s menu and folder metaphor seems tired on this device.

Verizon hasn’t set a launch date or price for the Storm2, but it’s likely to appear in November at around $200.

The super-smart-phone war is still in its early stages. There are more and even better devices on the way, and Apple will have plenty of clever competition.

Corrections & Amplifications

The Motorola CLIQ comes with two gigabytes of memory and the $199 iPhone comes with 16 gigabytes. A previous version of this column incorrectly expressed these figures as megabytes, not gigabytes. An earlier version of this column also mistakenly stated, based on a BlackBerry fact sheet, that the Storm2 will ship with two gigabytes of memory. Wednesday night, after the column was published, the company said the Storm2 will actually ship with 18 gigabytes of memory.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

Gadgets Show How Much Power Your House Eats

Geoffrey A. Fowler — Wed, 08 Jul 2009 22:36:03 +0000

Curtailing your home electricity use is a bit like losing weight: You already understand the basics, but it’s hard to accomplish without help and motivation. An array of gadgets are vying to serve as electricity personal trainers, monitoring home power use minute by minute, and making you feel guilty about indulgences like blasting the air conditioner.

I have been testing three of these devices, the Power Monitor from Black & Decker Corp. (BDK), the very similar PowerCost Monitor from Blue Line Innovations Inc., and the more-sophisticated The Energy Detective 5000 from Energy Inc. In my tests, the Black & Decker model provided the most effortless electricity-tracking service. At $99.99, it is also the least expensive.

The devices provide real-time data about how much power you’re using across the house in terms that are easy to comprehend: cost per hour and cost per month. Turn on the microwave and watch the cost jump from 10 cents to 25 cents an hour. Turn off some lights and see the cost drop a few cents.

The firms say their customers have, over time, seen drops of as much as 20% in power bills by being more mindful of electricity use and making informed purchases. An independent Oxford University study in 2006 found that people getting direct feedback on their power consumption reduced use 5% to 15%.

After I began monitoring, my most-recent electricity bill dropped $10 from the month before—but that could also be due to my living in a city where air conditioning isn’t a summer necessity. I find myself thinking more about electricity, and even running back into the house to make sure the lights are out.

The monitors sold by Blue Line and Black & Decker are almost identical, because they’re both manufactured by Canada-based Blue Line. The Blue Line model costs $109, is a bit larger, and features a slightly longer range for the wireless signal that transmits power use from your electric meter.

Connecting these two devices to my electric meter was simple. First, loop a metal belt around the glass dome covering the meter. Then align a sensor attached to the belt on top of the glass to read the data collected by your meter. On my old-style meter, the Power Monitor’s sensor keeps track of how fast a dial rotates. The companies say their products work with about 90% of meters in North America.

The sensor you attach to the electric meter wirelessly sends raw data to a digital monitor that is kept inside the house. Before using the monitor, you have to enter data from your electric bill, but finding the right data can be tricky. Black & Decker’s instructions on this are relatively clear, and entering the data into the digital monitor involves a process similar to setting an alarm clock.

The digital monitors, about the size of a large remote control, can sit in one room or travel about the house. A button labeled “tare” on the Black & Decker model helps you calculate how much electricity is being used by any single appliance that you can turn off and on.

The Black & Decker model features a rudimentary display that only reports the aggregate power use for your house at any given time. It can’t go back and show you changes over time.

But the latest model from The Energy Detective, known as TED, connects directly to a house’s power supply for a more-precise read than the Black & Decker. It comes with software that graphs how use patterns change over time. The TED 5000 costs $199.

But installing TED requires turning off your home’s main power line and inserting a sensor into your circuit breaker—a process that the company says should be done “by qualified personnel only.” I sought help from a friend who has a lot of wiring experience, but after several hours, we were unable to make TED work. My issue was likely a decades-old circuit breaker. The company said my configuration is atypical and that problems like this are rare. A colleague has been using TED for several weeks after hiring an electrician to install it.

While TED 5000 offers many more advanced tools for sleuthing your home’s electricity waste than the other models, all of its sophistication won’t necessarily help the average user do much of a better job remembering to turn off the lights. For most of us, the large cost-an-hour sign on the Black & Decker Power Monitor offers the only feedback we really need.

And before buying any of these devices, keep in mind that many utility companies are installing a new generation of so-called “smart” meters, which not only measure real-time power use, but also offer two-way communication with the power company to help cut costs. And Google Inc.’s (GOOG) nonprofit foundation is working with power companies on a free service that connects data about your power use into an online widget.

Walt Mossberg is on vacation. Email Geoffrey A. Fowler at geoffrey.fowler@wsj.com

Some Favorite Apps That Make iPhone Worth the Price

Walter S. Mossberg — Thu, 26 Mar 2009 01:02:03 +0000

Despite all the economic misery, the past nine months have been a little like the heady days of the early 1980s when the personal computer was just getting rolling and new software programs were popping up like weeds.

That’s because we have a new computing platform, the modern hand-held computer, which is also attracting new software and new functions in droves.

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The leader in this phenomenon has been Apple’s iPhone, though I expect that this year a few competitors will also begin to attract loads of apps, or widgets. These are small software programs, easily downloaded and purchased, that often connect to the Internet to perform a specific function.

We’ve seen this before, on a smaller scale, with third-party software for the original Palm (PALM) platform, for Windows Mobile, and, to a limited extent, for the BlackBerry. But these new apps can be far more sophisticated, and they are appearing at a much faster rate.

iPhone’s App Store logo

To give you an idea of the scale of this phenomenon, in just the nine months since Apple (AAPL) opened the iPhone App Store, around 25,000 apps have been published for the iPhone and its close cousin, the iPod Touch. And there have been 800 million downloads of these apps, according to Apple. That’s impressive.

So, this week, I thought I’d present minireviews of some of the apps I find myself using most often, in no particular order. You may have an entirely different list of favorites. I am not saying these are the best apps on the iPhone, only that they do their jobs and make the device much more useful for me. All can be found in the app store, by searching on their names.

Tweetie ($2.99): There are many apps for using Twitter, but I use this one. It not only does a great job of showing me the social network’s short, but numerous, postings, but also makes it easy to track topic trends, to post my own entries, and to conduct and save searches.

Facebook (free): This official iPhone app from Facebook covers the core functions of the full Web site. It allows you to view and upload status messages and photos, to check in on your friends, to manage friend requests, and to handle the service’s internal email and chats.

Kindle (free): This is Amazon’s iPhone software version of its $359 Kindle e-book reader. It lacks some of the fancier features of its hardware counterpart, like the ability to create notes or to look up words. But it gives you rapid access to any Kindle e-books you’ve bought, helps you buy new ones and makes the e-books easy to read on the iPhone. It can be used without a hardware Kindle, but if you have both, Amazon (AMZN) will synchronize the two devices so each knows the exact spot where you left off reading on the other.

ICE (99 cents): This app, whose name stands for In Case of Emergency, puts a big Red Cross-style icon on your iPhone’s screen. When the icon is tapped, the app displays your name and contact information; the names and info for your doctors or other emergency contacts; and lists of your medical conditions, allergies and the medications you take. I keep it on my iPhone’s home screen.

Easy Wi-Fi ($2.99): If you hate typing in all the log-in information for the commercial Wi-Fi hot spots to which you subscribe, this app is for you. It automates the process so you have to press only one button. For each of the networks you use, you have to type in your log-in info only once. After that, Easy Wi-Fi will do it for you.

ReaddleDocs ($9.99): A number of iPhone apps allow you to synchronize files with a PC or Mac, but ReaddleDocs stands out. It has too many features to list here, but my favorite is that you can simply send an email with an attached file to a special email address Readdle provides and, very shortly, that file will appear on your iPhone. There, it can be stored and read (though not edited). You can organize your files in folders, and even send them to others. The app works with Microsoft Office files, PDF files and more.

Quordy ($2.99): There are thousands of games for the iPhone and Touch, but Quordy is the one I turn to most often. Much as in Boggle, it requires you to form as many words as possible from a random screen of letters in a set time period. You can challenge others, either nearby or over the Internet, to play the same game board you did and compare results. Or you can just play solo.

Google Mobile (free): Sure, the iPhone has a fine Web browser with a built-in Google search box, but this app makes searching in Google (GOOG) even easier, with instant search suggestions, searches based on your location, and even the ability to enter search terms by speaking them rather than typing them, though I find the voice feature unreliable.

If you own an iPhone or iPod Touch, the App Store is what makes your device worth its price. It’s the software, not the hardware, that makes these gadgets compelling.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

SnagFilms Finds Virtual Theaters for Documentaries

Walter S. Mossberg — Thu, 17 Jul 2008 01:02:02 +0000

Thousands of feature-length documentary films are produced every year, but almost nobody gets a chance to see them. A few dozen are shown to small audiences at major film festivals, and a handful make it into theaters. For every blockbuster like “An Inconvenient Truth,” there are hundreds of documentaries that never find an audience.

Starting Thursday, however, there will be a new online service that aims to change all that. The service, called SnagFilms, allows anyone with a blog, a Web site, or even a page on a social-networking site, to open a virtual movie theater and show these documentaries, free. The virtual theater is a small widget that contains the film, and that can be embedded easily and quickly in a wide variety of popular social-networking services and blog platforms. No technical knowledge is needed.

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Once a site or page owner “snags” a film in this way, visitors to the site can view it in a larger window that pops out from the widget. This window plays the film, displays some ads and provides links to charities or organizations related to the topic of the movie. The films can even be played in full-screen mode. Many also include links for buying a DVD of the film. All that’s missing is the popcorn.

These aren’t homemade, three-minute YouTube (GOOG) clips. Nearly all are feature-length, professionally produced documentaries, from both small independent filmmakers and well-known sources such as PBS and National Geographic.

The owner of the site or blog gets no direct revenue from posting the films. He or she is, in effect, donating space to support the film or the cause it highlights, a decision SnagFilms calls “filmanthropy.” But the filmmaker and SnagFilms do make money — splitting advertising revenue equally. And the charity or organization can make money, too, if viewers opt to donate. The filmmaker also can make money from DVD sales, paying SnagFilms an 8.5% commission.

I have been testing a prerelease version of the SnagFilms service and have posted SnagFilms widgets with no problems to Facebook, MySpace (News Corp), iGoogle, Netvibes, Blogger, Windows Live Spaces (MSFT) and Vox. Many more Web sites can house these widgets, including the vast number of blogs built on the popular WordPress and TypePad platforms.

Here’s how it works. You just go to the SnagFilms Web site at www.snagfilms.com, select one or more of the 250 or so films available at launch and click the snag button. A menu pops up that lists numerous popular networking services and platforms. Clicking one will automatically post the SnagFilms widget of your choice on your page or site at one of these services. You can also simply view the films at the SnagFilms site.

Each widget includes an “info” button that takes you to a page on the SnagFilms site giving the details and background on the film. You can also leave comments here, rate the film, order the DVD and see recommendations for related films.

The system is viral, so you don’t have to start at the SnagFilms site. A Web surfer who sees a SnagFilms movie anywhere on the Web can spread it around just by clicking the snag button on every widget. The snag button allows the viewer to either host the film or to email a link to the film that will bring friends to the SnagFilms site to view or snag it.

SnagFilms is the brainchild of Ted Leonsis, a former top executive at America Online (TWS), who in recent years has become a documentary-film producer. He became frustrated with the distribution bottleneck for such films and arranged to take over AOL’s documentary site, TrueStories, and turn it into SnagFilms. He also is chairman of the board of a company, Clearspring, which created the film widgets.

At launch, the SnagFilms catalog includes well-known documentaries like “Super Size Me,” but also lesser-known films on a wide variety of topics, including college football, AIDS in Africa, politics, profiles of average people and tales of the New York Fire Department. One of my favorites was “Paper Clips,” the story of how a school in Tennessee learned about the Holocaust.

Filmmakers can submit movies to the site by sending an email to: submissions@snagfilms.com. SnagFilms says it doesn’t censor or edit the films, but won’t accept pornography or films deemed to encourage hate. It does have a selection process, so not all films submitted will make it onto the site. The company hopes to add more films soon.

I had only two gripes about SnagFilms. First, the films should be able to play inside the widget itself, with an option inside to play at larger sizes. Having to open a separate browser window is a pain. The company says it’s working on this.

Second, the initial catalog is light on documentaries from a conservative or probusiness perspective. But the company says it is “actively seeking to offer differing viewpoints” and will soon add “a number of films that are quite conservative in philosophy.”

SnagFilms is a great idea for getting documentary films in front of more people. It’s another example of how the Web is changing media distribution for the better.

Find all of Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

The TouchSmart Has Improved–But Not Enough

Walter S. Mossberg — Thu, 26 Jun 2008 00:01:00 +0000

Hewlett-Packard has been on a roll in the consumer PC market lately, with a new emphasis on attractive designs and a new willingness to take risks. It has competed hard with Dell on price, while at the same time offering some of the style and cool features usually associated with Apple or Sony.

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About 18 months ago, the giant PC maker brought out an unusual desktop computer called the TouchSmart, a bulky model meant for kitchen counters. It was intended as a walk-up home kiosk, with large icons you could activate by merely touching them to check the weather or to consult your calendar.

This TouchSmart was praised for its originality, but it wasn’t as practical as promised, and wasn’t a big hit. Still, H-P is persevering with the concept. It has refined the hardware and the touch-controlled software, and has come up with a new line set to go on sale by mid-July.

This new TouchSmart, which comes in two models priced at $1,299 and $1,499, is a relatively slim, one-piece desktop with a large 22-inch screen. It resembles the Apple iMac or the Dell XPS One and, like the latter, runs Microsoft’s Windows Vista. It has a wireless keyboard and mouse, and can be used as a normal Vista computer.

But, like the first TouchSmart, this new model comes with H-P’s touch-controlled user interface and special programs designed to be manipulated with your fingers. For this model, H-P is de-emphasizing the idea that the machine is meant for the kitchen, but it is forging ahead strongly with the notion that touch control is the wave of the future.

After testing the new TouchSmart PC for a few days, my verdict is mixed. The TouchSmart software is indeed improved. It’s attractive, more versatile and more practical — and fun to use. The hardware is handsome and well-equipped. And H-P deserves credit for continuing to build software expertise in a world where makers of computers and cellphones must become as expert at software as they are at hardware. But the latest effort has some problems.

The TouchSmart interface is inviting. There’s a top row with huge icons, called tiles, displaying your favorite programs, and a bottom row of smaller tiles for other programs. You can scroll each row with a finger and decide which programs go in which row. You can even include in either row not only TouchSmart programs, but the regular Windows programs or Web sites that you like. When you tap on a tile that isn’t for a special TouchSmart program, the computer pops you into the regular Windows interface. To return to the TouchSmart interface, you just tap a home button below the screen.

Hewlett-Packard’s TouchSmart

The TouchSmart software includes a calendar, a weather widget, a clock, music and video players, a program for composing short notes, and even a basic Web browser. All worked OK in my tests, but they’re simple and limited.

The computer itself is fairly powerful. Both models have dual-core processors, large hard disks, and a whopping 4 gigabytes of memory. And both run the special 64-bit version of Vista, which allows more memory usage and can be much faster than regular Vista, but only if you buy special 64-bit software programs. This machine is loaded with every conceivable port and connector, mostly hidden from view, and the high-end model even has a TV tuner.

But this is still a Vista computer, with all of the disadvantages that entails, especially a sluggish start-up and an annoying barrage of pop-up warnings. And the new TouchSmart is preloaded with craplets, those irritating trial programs and come-ons that you didn’t order.

There’s a built-in Webcam that works in low light, but it’s almost impossible to tilt the computer forward to get the best shot. Plus, the TouchSmart software interface is very basic and is ragged around the edges. It isn’t a multitouch interface — like the ones on the Apple iPhone and in the next version of Windows, code-named Windows 7, that recognize a variety of gestures and perform different tasks when multiple fingers are used rather than just one. For example, you can’t rotate a photo on the TouchSmart by grabbing it with your fingers, or move back and forth through Web pages by swiping the browser with your fingers.

The TouchSmart software is just a thin shell plopped on top of Vista, and it crashed on me four times during the course of a few days of testing. Also, the limitations of the TouchSmart applications can be frustrating. The photo application wouldn’t let me create albums. The music application didn’t display artist names for some of my MP3 files, and the calendar application can’t display an onscreen reminder of an event if you’re working in the main Vista interface.

If you’re intrigued by the idea of a quick and simple interface on a handsome one-piece Vista machine, the TouchSmart might make sense. But it doesn’t deliver on the full promise of touch computing.

Find all of Walt Mossberg’s columns and videos online, free, at the new All Things Digital Web site, http://walt.allthingsd.com. Email him at mossberg@wsj.com.