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	<title>Personal Technology &#187; Zune</title>
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		<title>Before Going to Buy High-Tech Devices, Learn the New Terms</title>
		<link>http://ptech.allthingsd.com/20061116/learn-new-tech-terms/</link>
		<comments>http://ptech.allthingsd.com/20061116/learn-new-tech-terms/#comments</comments>
		<pubDate>Thu, 16 Nov 2006 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[PC]]></category>
		<category><![CDATA[Windows]]></category>
		<category><![CDATA[computer]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[television]]></category>
		<category><![CDATA[Aero]]></category>
		<category><![CDATA[antiblur]]></category>
		<category><![CDATA[camera]]></category>
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		<category><![CDATA[high tech]]></category>
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		<category><![CDATA[RAW]]></category>
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		<category><![CDATA[WAN]]></category>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/20061116/before-buying-high-tech-learn-the-new-terms/</guid>
		<description><![CDATA[Walt Mossberg offers a quick glossary of techno terms shoppers may encounter when looking for a computer, television, digital camera or cellphone this holiday season. (Video)]]></description>
			<content:encoded><![CDATA[<p>Shopping for computers and other high-tech products has always been a challenge, partly because the manufacturers and retailers erect a tower of techno-babble terminology to confuse you into spending more money, and to make poorly trained salespeople who merely memorize jargon seem smart.</p>
<p>This year, that tower of babble is higher than ever, as new terms have come into being, and old ones have come to the fore. So, here&#8217;s a quick glossary of some of the current techno terms you may encounter when shopping for a computer, television, digital camera or cellphone this holiday season.</p>
<p><strong>Aero:</strong> This is the graphical user interface that&#8217;s a key part of Microsoft&#8217;s new Windows Vista operating system, due out around Jan. 30. If you want to get the full benefit of Vista, make sure any Windows PC you buy this season is capable of running Aero. Many are not.</p>
<p><strong>Antiblur:</strong> Also known as antishake or image stabilization, this is a crucial feature of digital cameras today. Because few cameras have optical viewfinders, users tend to hold them at arm&#8217;s length to frame the shot on the LCD screen. This increases the likelihood of shaking the camera. An anti-blur feature can correct that. The best antiblur technology is optical. Digital versions are less effective.</p>
<p><strong>Draft N:</strong> This is a new, faster, longer-range version of the popular Wi-Fi wireless networking system, and many new Wi-Fi products are built to comply with it. It succeeds the common &#8220;G&#8221; flavor of Wi-Fi. But, there&#8217;s a catch. As the name implies, this technology is based on a draft of the forthcoming new Wi-Fi standard, to be called &#8220;N.&#8221; And the final standard could be different enough to make Draft N gear outdated in 12 to 18 months.</p>
<p><strong>Dual Boot:</strong> A computer that is configured to boot, or to start up, in two different operating systems, depending on which the user chooses at any one time. The most important example of this currently is on Apple&#8217;s Macintosh computers, which now can be set up to run either the Mac operating system or Microsoft Windows using Apple&#8217;s free dual-boot software, called Boot Camp.</p>
<p><strong>Dual Core:</strong> A type of microprocessor &#8212; the brain that runs a computer &#8212; which packs the equivalent of two processors into a single chip. The best known dual-core processors in consumer computers are Intel&#8217;s Core 2 Duo and Core Duo, but rival AMD also makes them. They are a good bet for most people.</p>
<p><strong>Flash Player:</strong> A small-capacity digital music player, like Apple&#8217;s iPod Nano and Shuffle. These players use flash memory, a type of memory chip that behaves like a small hard disk to store music, photos and videos. Larger players, such as the full-size iPod and the new Microsoft Zune, use actual hard disks, like the ones in computers. Flash memory is also what&#8217;s inside the small memory cards used in digital cameras.</p>
<p><strong>HDMI:</strong> This acronym, for High-Definition Multimedia Interface, describes a new kind of cable for hooking high-definition TVs to things like cable boxes and DVD players. It provides a high-quality digital feed, and combines both audio and video signals via a single connection. When shopping for an HDTV, make sure it has HDMI connectors on the back.</p>
<p><strong>HSDPA:</strong> An awkward name for a new high-speed cellphone network being deployed in the U.S. by Cingular Wireless. Its full name is High Speed Downlink Packet Access, and it&#8217;s intended to compete with successful high-speed networks from Verizon and Sprint called EVDO, or Evolution Data Only. All of these new networks allow Internet access at about the speed of a slow home DSL line, which is a big boost for cellphones. If you care about email and Internet access on a phone, and you are using Cingular, get a phone that can handle HSDPA.</p>
<p><strong>Quad Band:</strong> A cellphone that handles all four bands, or frequencies, used in various countries by wireless phone companies adhering to a world-wide standard called GSM. Examples are Cingular and T-Mobile in the U.S., and Vodafone and Orange in Europe. A quad-band phone can be used on any GSM network anywhere, so if you travel overseas a lot, you may want one.</p>
<p><strong>RAW:</strong> A file format for digital photographs that is uncompressed and largely unmodified by the camera&#8217;s chips, and therefore includes every detail of the color and image. It is prized by professional photographers and serious amateurs, who look for cameras and photo software that can handle the RAW format. But it produces enormous files, so most users should ignore it and stick with the very good, very common compressed photo format, called JPEG or JPG.</p>
<p><strong>Shared Memory:</strong> A computer configuration in which the video circuitry lacks its own dedicated memory and must share, or drain off, a portion of the computer&#8217;s main memory. This is common in lower-price computers. It&#8217;s fine, but it reduces the amount of memory available to the nonvideo functions of the computer, so you may want to add extra memory to a PC of this type.</p>
<p><strong>WAN:</strong> Any wide-area network, such as a cellphone network, that can be used to send and receive data. It is distinguished from a LAN, or local area network, such as the wired and wireless networks deployed inside a business or home. Some computer makers use the term for the built-in cellphone modems in their laptops.</p>
<p>Good luck with your gift shopping. Don&#8217;t get trapped in the tower of babble.</p>
<p><strong>Email me</strong> at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</p>
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		<title>Microsoft's Zune Challenges iPod</title>
		<link>http://ptech.allthingsd.com/20061109/zune-challenges-ipod/</link>
		<comments>http://ptech.allthingsd.com/20061109/zune-challenges-ipod/#comments</comments>
		<pubDate>Thu, 09 Nov 2006 23:59:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[Macintosh]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[video]]></category>
		<category><![CDATA[FM]]></category>
		<category><![CDATA[iPod]]></category>
		<category><![CDATA[iTunes]]></category>
		<category><![CDATA[Toshiba]]></category>
		<category><![CDATA[Universal]]></category>
		<category><![CDATA[Xbox]]></category>
		<category><![CDATA[Zune]]></category>

		<guid isPermaLink="false">http://ptech.allthingsd.com/20061109/microsofts-zune-challenges-ipod/</guid>
		<description><![CDATA[Microsoft will challenge Apple with the launch of a digital-music player called the Zune, complete with an online music store and software to go with it. (Video)]]></description>
			<content:encoded><![CDATA[<p>Next week, <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=msft'>Microsoft</a> Corp. will launch the most serious challenge ever mounted to <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=aapl'>Apple Computer</a>&#8217;s iPod and iTunes juggernaut in digital music. The software giant is introducing a portable player called the Zune, an online music store called Zune Marketplace and a new music software program called Zune that links the two. It plans to put plenty of marketing muscle behind Zune, and promises to expand and refine this new product line in coming years.</p>
<p>This isn&#8217;t Microsoft&#8217;s first effort to stop the iPod, but it&#8217;s the first for which the software giant is adopting Apple&#8217;s own business and design model &#8212; where one company makes and controls the hardware, software and online component, and tightly integrates them. The Zune is produced by Microsoft&#8217;s Xbox group, which builds game consoles on that same end-to-end principle.</p>
<div class="media-LEFT" style="width: 150px;"><img src="http://online.wsj.com/public/resources/images/MK-AH412_ZUNE1__20061108172725.jpg" alt="Zune" height="127" width="150" /><br />Microsoft&#8217;s Zune comes in black, white or brown.</div>
<p>In its first incarnation, the Zune comes in only one version, a big, chunky $249 model that can hold 30 gigabytes of music, videos and photos. I&#8217;ve been testing the Zune for the past couple of weeks and comparing it with the most similar of Apple&#8217;s six iPod models &#8212; the smaller of the two full-size iPods, which also holds 30 gigabytes and also costs $249.</p>
<p>Zune has several nice features the iPod lacks: a larger screen, the ability to exchange songs with other Zunes wirelessly and a built-in FM radio. It solves the worst problem that plagued earlier Microsoft-based music players &#8212; frequent failures to synchronize properly music and videos between the players and personal computers. Synchronization on the Zune is smooth and sure.</p>
<p>Also, the Zune player and software have a very good user interface, different from, but in some cases easier to use than, the iPod&#8217;s. While it lacks the famous iPod scroll wheel, instead using a common four-way navigation pad, I found song lists easy to navigate on the Zune. It has only a few buttons and is quite intuitive to use. To my ears, it sounded as good as the iPod.</p>
<p>But, this first Zune has too many compromises and missing features to be as good a choice as the iPod for most users. The hardware feels rushed and incomplete. It is 60% larger and 17% heavier than the comparable iPod. It has much worse battery life for music than the iPod or than Microsoft claims &#8212; at least two hours less than the iPod&#8217;s, in my tests. Despite the larger screen, many album covers look worse than they do on the iPod. And you can&#8217;t share music libraries between computers like you can with iTunes.</p>
<p>Zune&#8217;s online store offers far fewer songs, just over two million, compared with 3.5 million for the iTunes store. In fact, as of this writing, songs from one of the big labels, Universal, were missing from Zune Marketplace, though Microsoft says it is confident it will have all the major labels when it launches Zune on Tuesday. Also, despite the player&#8217;s capability, Zune Marketplace offers none of the TV shows, movies or music videos that iTunes does, and has no audiobooks or podcasts.</p>
<p>Even worse, to buy even a single 99-cent song from the Zune store, you have to purchase blocks of &#8220;points&#8221; from Microsoft, in increments of at least $5. You can&#8217;t just click and have the 99 cents deducted from a credit card, as you can with iTunes. You must first add points to your account, then buy songs with these points. So, even if you are buying only one song, you have to allow Microsoft, one of the world&#8217;s richest companies, to hold on to at least $4.01 of your money until you buy another. And the point system is deceptive. Songs are priced at 79 points, which some people might think means 79 cents. But 79 points actually cost 99 cents.</p>
<p>Unlike iTunes, Zune offers subscription plans, where you can get an unlimited numbers of songs for $15 a month. However, Microsoft is de-emphasizing this option and mostly positioning Zune Marketplace as a source of individually purchased songs and albums.</p>
<p>Some consumers may well choose Zune for its big screen, which looks great with photos and videos, for its wireless song swapping, or for its FM-radio capability, which requires a $50 accessory on the iPod. Others may favor Zune because they are as tired of Apple&#8217;s dominance in music as some folks are of Microsoft&#8217;s dominance in computers.</p>
<p>But Zune has only around 100 accessories at launch, versus 3,000 or more for the iPod. If you have any iPod-specific accessories, they won&#8217;t work on the Zune. Also, none of the songs you may have purchased from Apple will play on the Zune, unless you undertake a laborious conversion process. Apple is rumored to be working on an all-new iPod with a screen as large or larger than the Zune&#8217;s.</p>
<p>Zune marks an unusual turn for Microsoft. The company is abandoning its favored business model, where it builds software platforms and then lets other companies make a wide variety of products that use that platform. Instead, Microsoft is building and totally controlling the whole chain associated with the product: the hardware, the software and the online music store. Songs sold on Zune Marketplace are intended to play only on the Zune, and Zune players won&#8217;t be able to play copy-protected songs bought elsewhere, even at other online stores that use Microsoft music formats.</p>
<p>Microsoft was driven to this approach because its platform model, so successful with personal computers, has failed miserably in the music category. Apple has simply rolled over all the hardware companies and online stores that were built around Microsoft&#8217;s previous music system, called &#8220;PlaysForSure.&#8221;</p>
<p>Zune comes in three colors: black and white, like the comparable iPod, and brown, a daring color for a consumer-electronics device, but one that has become popular in the fashion world. Each model also has a second color on a translucent band around its edge; the brown one is trimmed in green.</p>
<p>Placing the Zune next to the 30-gigabyte iPod provides a strong contrast. The iPod is thin, sleek and elegant looking. The Zune looks big and blocky, sort of like a prototype for a gadget, rather than a finished product. It is longer, thicker and heavier than even the 80-gigabyte iPod, which has more than twice its capacity.</p>
<p>Zune was adapted from a much-praised but slight-selling music player, the Toshiba Gigabeat, in order to get it to market more quickly.</p>
<p>The word &#8220;Microsoft&#8221; never appears anywhere on the Zune, only the new Zune logo and a cheeky, &#8220;Hello from Seattle&#8221; in tiny type at the bottom of the back of the device. The Zune&#8217;s tag line, evident immediately when you open the box, is &#8220;Welcome to the Social,&#8221; a phrase meant to stress the device&#8217;s wireless song-sharing feature, and to reach out to the Zune&#8217;s target market, young music lovers who build social relationships around favorite songs and artists.</p>
<p>But the wireless music-sharing feature on the Zune is heavily compromised, in a way that is bound to annoy the very audience it is targeting. Each song sent to your Zune from another Zune can be played only three times and is available for playing for only three days. After that, it dies and can&#8217;t be played again unless you buy it. Even if you play the song only halfway through, or for one minute, that counts as one of your three allowed plays. In fact, in my tests, a song I sent to my assistant&#8217;s Zune expired after only two plays, one of which lasted just a few seconds. Microsoft attributed that to a bug that it said would be fixed.</p>
<p>The Zune&#8217;s other big plus, the big screen, is similarly compromised. While it is three inches versus 2.5 inches for the iPod&#8217;s screen, it uses the same resolution. That combination can make images coarser and grainier. In my tests, on photos and videos, this didn&#8217;t matter much, and the Zune did a good job, even automatically switching into horizontal screen mode. But images of album covers often looked fuzzy, grainy and even distorted on the Zune when compared with how they looked on the iPod.</p>
<p>And for a product that&#8217;s all about &#8220;the Social,&#8221; Zune is curiously lacking a very popular iTunes feature &#8212; the ability to view and to listen to another user&#8217;s music library over a local network. This iTunes feature works in homes, office, college dorms, hotels, and other places, and it functions in mixed groups of Windows and Macintosh computers. But with the new Zune software, you can share your library only with Xbox game consoles, not other computers.</p>
<p>On the plus side, I really liked the interface on the Zune. In some modes, it allows you to do things with fewer clicks than the iPod does. For instance, if you are browsing through music, you don&#8217;t have to go back a step to switch from, say, a list of artists to a list of albums. Those choices are arrayed at the top of the screen and can be selected with a sideways push of the navigation pad.</p>
<p>Also, the entire interface is more colorful and visually satisfying than the iPod&#8217;s. Lists of albums are accompanied by thumbnails of their covers. Menus zoom in and out, and some are translucent. You can also select your own photo as the wallpaper or background for the device. But, unlike on the iPod, you can&#8217;t customize the main menu or go to &#8220;Now Playing,&#8221; or shuffle all songs with one click.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/MK-AH413_ZUNE2__20061108182844.gif" rel="external"><img src="http://online.wsj.com/public/resources/images/MK-AH413_ZUNE2__20061108182844.gif" alt="Zune" height="160" width="380" /></a></div>
<p>The Zune software also has a handsome look and feel. And it allows you to &#8220;guest synchronize&#8221; a Zune on another computer, something iTunes doesn&#8217;t allow. You can load songs from someone else&#8217;s library onto your Zune without wiping out your own library, though you can&#8217;t then transfer those songs back to your own PC.</p>
<p>But battery life on the Zune was very disappointing. Microsoft claims 14 hours of music playback on a single charge with the wireless feature turned off &#8212; the same as the comparable iPod &#8212; and 13 hours with wireless turned on. But Microsoft bases these claims on strict and unnatural usage conditions, such as never increasing the default volume, playing only one album over and over, and keeping the backlight on for just one second.</p>
<p>I tested the Zune in more normal conditions, shuffling through hundreds of songs, adjusting the volume where needed, skipping or repeating songs occasionally and using a 30-second backlight. In my test, I got just 12 hours and 18 minutes of music playback, versus 14 hours and 44 minutes from an iPod under the same usage pattern. With the wireless turned on, battery life on the Zune was worse &#8212; just 10 hours and 12 minutes, even though I didn&#8217;t send or receive any songs.</p>
<p>Overall, the iPod and iTunes are still the champs. Still, I expect the Zune to attract some converts and to get better with time. And this kind of competition from a big company with deep pockets and lots of talent is good for consumers in the long run.</p>
<p><strong>Email me</strong> at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</p>
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		<title>The Sansa Rhapsody Comes With Music Inside -- Like It or Not</title>
		<link>http://ptech.allthingsd.com/20061005/portable-player-with-music/</link>
		<comments>http://ptech.allthingsd.com/20061005/portable-player-with-music/#comments</comments>
		<pubDate>Thu, 05 Oct 2006 23:59:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[PC]]></category>
		<category><![CDATA[music]]></category>
		<category><![CDATA[Best Buy]]></category>
		<category><![CDATA[iPod]]></category>
		<category><![CDATA[Nano]]></category>
		<category><![CDATA[RealNetworks]]></category>
		<category><![CDATA[Rhapsody]]></category>
		<category><![CDATA[SanDisk]]></category>
		<category><![CDATA[Zune]]></category>

		<guid isPermaLink="false">http://ptech.allthingsd.com/20061005/a-portable-player-that-comes-with-music/</guid>
		<description><![CDATA[The Sansa Rhapsody is a portable music player designed to work with RealNetworks' Rhapsody music-subscription service. The preloaded music included with the player is hassle, and the device is inferior to the iPod Nano.]]></description>
			<content:encoded><![CDATA[<p>What if you bought a portable music player and found that it was already loaded with hundreds of songs selected by an online digital music service? You might be delighted to be getting all this content with no effort, or you might be annoyed that a huge portion of your new player&#8217;s storage capacity has been taken up with music you may not want.</p>
<p>That&#8217;s the issue with the Sansa Rhapsody, the latest portable music player to challenge Apple&#8217;s iPod hegemony. This is the first player to be specifically designed to work with RealNetworks&#8217; Rhapsody music-subscription service, and it&#8217;s no mere iPod clone. The player, made by SanDisk, is designed to show off the Rhapsody music-rental model, which is about music discovery rather than individual song or album purchases.</p>
<div class="media-LEFT" style="width: 95px;"><img src="http://online.wsj.com/public/resources/images/MK-AH192_PTECH_20061004151503.jpg" alt="Sansa Rhapsody" height="180" width="95" /><br />Sansa Rhapsody</div>
<p>Like other subscription services, Rhapsody charges a monthly fee for unlimited access to millions of songs. You don&#8217;t actually own these songs, and any music you&#8217;ve rented and downloaded from Rhapsody becomes unplayable if you stop paying the monthly fee, which is $14.99 a month if you want to hear the music on both a PC and on a portable device.</p>
<p>But Real believes that for people who love to try new artists or hear &#8220;channels&#8221; of music, this is better than buying individual songs and albums that never expire, which is Apple&#8217;s model. It stresses quantity and variety, and for the new Sansa Rhapsody player, it drives this message home by filling the devices with music. You can play this music free for up to two months before you have to buy a subscription.</p>
<p>Microsoft&#8217;s forthcoming Zune player will also come loaded with a small sampling of music, but the Sansa Rhapsody goes much further. On the base, 2-gigabyte model, fully half of the storage capacity is taken up with preloaded music. On the higher-capacity models, which feature up to 8 gigabytes of total storage, 2 gigabytes is taken up with preloaded music.</p>
<p>The Rhapsody service itself also has been overhauled, with a new, cleaner interface. Best Buy stores will be launching a store-branded version of Rhapsody and sell the new player.</p>
<p>I&#8217;ve been testing a Sansa Rhapsody player for the past week or so. I&#8217;ve compared the player with Apple&#8217;s midrange iPod Nano, the closest iPod model in size and capacity. The base-model, 2-gigabyte Rhapsody player I tested is a bit cheaper: $140 versus $150 for the 2-gigabyte Nano.</p>
<p>The Sansa Rhapsody isn&#8217;t really new hardware. It&#8217;s a variation of existing SanDisk players, and is formally called the e200R series. But this isn&#8217;t just a marketing gimmick. Unlike previous players that worked with Rhapsody, which relied on Microsoft software, this uses Real&#8217;s own music formats and copy-protection software and is more tightly tied to the service. The player can be switched into Microsoft mode for use with Microsoft files.</p>
<p>Personally, I found the preloaded music more of a hassle than a boon. It included both canned playlists and channels &#8212; preprogrammed radio stations. They featured numerous artists and genres I didn&#8217;t like, or actually hated, and I was forced to delete most of them and replace them with music I wanted to hear.</p>
<p>Before I could do this, however, I was amazed to find that Rhapsody wanted to keep adding its own choices to my player. The minute I plugged it into my PC, the service began downloading 73 songs of its own choosing to the Sansa, to &#8220;refresh&#8221; the choices that came on the device. Real says it plans to change this behavior to ask users first whether they want such a refresh.</p>
<p>The player itself is small, black and good looking. It has two big advantages over the iPod Nano. First, it has a larger screen, allowing for a better display of album art and text. Second, it has a replaceable battery.</p>
<p>But in most other respects, the Sansa Rhapsody is inferior to the iPod Nano. It is bulkier &#8212; more than twice as thick and almost twice as heavy as the Nano. It doesn&#8217;t have a feature for playing audiobooks or podcasts, and its battery life is lower than the Nano&#8217;s. I also found transferring music to the player from Rhapsody to be slower than on the iPod, despite Real&#8217;s claims to the contrary. And when I added my own tracks to the Sansa, it failed in many cases to display the album art.</p>
<p>Also, after the initial 60 days, you must plug the player into your computer and synchronize with the Rhapsody service at least once a month to verify that your subscription is paid up. Otherwise, all the songs on the device become unplayable. (Rhapsody also sells nonexpiring tracks a la carte, like Apple, but that&#8217;s not its main business.)</p>
<p>The player does a good job of displaying photos and videos, but getting them onto the device was more of a hassle than on the iPod. You need separate software, and that software was confusing to use.</p>
<p>For people who don&#8217;t want to choose their own music, or who value discovering new artists over hearing familiar ones, the Sansa Rhapsody may be just the ticket. For those who place a higher value on personal choice, the iPod is better.</p>
<ul>
<li>Email me at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</li>
</ul>
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